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Affirm is reinventing credit to make it more honest and friendly, giving consumers the flexibility to buy now and pay later without any hidden fees or compounding interest.Affirm’s mission is to deliver honest financial products to improve lives. We do this by partnering with top companies to offer responsible financial products at the point of sale. Working jointly with our clients, Affirm co-develops and executes on joint partnership strategies to innovate and grow the business. As a Sr. Business Analyst, you will be responsible for overseeing the entire lifecycle of cases, ensuring compliance with service level agreements (SLAs) and driving continuous improvement within our Service Delivery department. This role is integral to real-time business performance management as well as compliance with established regulatory requirements, as you’ll partner with cross-functional teams to monitor, track, and resolve customer cases. You will provide insights from data analysis, develop actionable recommendations, and collaborate closely with key partners such as Vendor Management, Quality Assurance, Training, Process, and Planning teams. What You’ll Do: Operational &amp; Case Management: <ul> <li>Provide strategic oversight of the end-to-end lifecycle of customer cases, ensuring resolution, accuracy, and high-quality outcomes.</li> <li>Proactively monitor case queues, track aged cases, and drive SLA compliance through data-driven interventions.</li> <li>Collaborate with Workforce Management (WFM) and vendor teams to optimize case assignment, tracking and resolution processes. </li> <li>Perform root cause analysis (RCA) on escalations, recommend corrective actions, and drive process improvements to prevent recurrence.</li> <li>Act as a SME, mentoring junior business analysts and case management teams to improve operational efficiency and decision making.</li> </ul> Data Analysis &amp; Business Insights: <ul> <li>Lead the development of weekly executive summaries and key performance indicator (KPI) reports, delivering actionable insights for leadership.</li> <li>Leverage quantitative and qualitative data to identify trends, operational inefficiencies, and performance gaps, translating findings into strategic recommendations.</li> <li>Develop and maintain advanced dashboards and custom reports to track KPIs related to customer operations, fraud mitigation, and business performance.</li> <li>Provide executive-level insights on operational trends, customer behavior, and process enhancements to drive business outcomes.</li> <li>Guide and mentor junior analysts in data interpretation, storytelling, and visualization best practices.</li> </ul> Process Improvement &amp; Compliance: <ul> <li>Partner with cross-functional stakeholders to lead and drive process improvements, optimizing customer experience and operational effectiveness.</li> <li>Support and/or create documentation of policies, workflows, and training materials to improve operational efficiency.</li> <li>Ensure compliance with regulatory requirements by proactively identifying risks and collaborating with risk and compliance teams.</li> <li>Spearhead initiatives to improve case handling efficiency, reduce resolution time, and enhance agent effectiveness.</li> <li>Provide mentorship to business analysts, fostering a culture of continuous improvement, knowledge sharing, and professional growth.</li> </ul> Minimum Qualifications: <ul> <li>Bachelor’s degree in Business, Finance, Operations, or a related field, or 6+ years of relevant experience in customer operations, business analysis, or compliance.</li> <li>Advanced data analysis skills including proficiency in Excel, SQL, or BI tools (e.g., Tableau, Power BI, Sigma).</li> <li>Experience in customer service, fraud operations, or financial operations within a high-growth or fintech environment.</li> <li>Experience defining requirements and using data and metrics to draw business insights.</li> <li>Proficiency in CRM systems, case management tools, and reporting software.</li> <li>Strong analytical skills with the ability to synthesize complex datasets and extract meaningful business insights.</li> <li>Demonstrated experience mentoring or guiding junior team members in business analysis, data interpretation, or operational strategy.</li> </ul> Preferred Qualifications: <ul> <li>Experience in the fintech, technology, or energy industry.</li> <li>Knowledge of regulatory compliance in customer operations (e.g., consumer protection laws, fraud prevention).</li> <li>Hands-on experience with process automation, operational strategy and business intelligence tools.</li> </ul> Pay Grade - F Equity Grade - 3 Employees new to Affirm typically come in at the start of the pay range. Affirm focuses on providing a simple and transparent pay structure which is based on a variety of factors, including location, experience and job-related skills. Base pay is part of a total compensation package that may include equity rewards, monthly stipends for health, wellness and tech spending, and benefits (including 100% subsidized medical coverage, dental and vision for you and your dependents.) USA base pay range per year: $80,000 - $100,000 #LI-Remote Affirm is proud to be a remote-first company! The majority of our roles are remote and you can work almost anywhere within the country of employment. Affirmers in proximal roles have the flexibility to work remotely, but will occasionally be required to work out of their assigned Affirm office. A limited number of roles remain office-based due to the nature of their job responsibilities. We’re extremely proud to offer competitive benefits that are anchored to our core value of people come first. Some key highlights of our benefits package include: <ul> <li>Health care coverage - Affirm covers all premiums for all levels of coverage for you and your dependents </li> <li>Flexible Spending Wallets - generous stipends for spending on Technology, Food, various Lifestyle needs, and family forming expenses</li> <li>Time off - competitive vacation and holiday schedules allowing you to take time off to rest and recharge</li> <li>ESPP - An employee stock purchase plan enabling you to buy shares of Affirm at a discount</li> </ul> We believe It’s On Us to provide an inclusive interview experience for all, including people with disabilities. We are happy to provide reasonable accommodations to candidates in need of individualized support during the hiring process. [For U.S. positions that could be performed in Los Angeles or San Francisco] Pursuant to the San Francisco Fair Chance Ordinance and Los Angeles Fair Chance Initiative for Hiring Ordinance, Affirm will consider for employment qualified applicants with arrest and conviction records. By clicking "Submit Application," you acknowledge that you have read Affirm's <a href="https://www.affirm.com/global-candidate-privacy-notice" target="_blank">Global Candidate Privacy Notice</a> and hereby freely and unambiguously give informed consent to the collection, processing, use, and storage of your personal information as described therein.

Affirm

Lead Business Analyst, Customer Experience

Ready to be pushed beyond what you think you’re capable of? At Coinbase, our mission is to increase economic freedom in the world. It’s a massive, ambitious opportunity that demands the best of us, every day, as we build the emerging onchain platform — and with it, the future global financial system. To achieve our mission, we’re seeking a very specific candidate. We want someone who is passionate about our mission and who believes in the power of crypto and blockchain technology to update the financial system. We want someone who is eager to leave their mark on the world, who relishes the pressure and privilege of working with high caliber colleagues, and who actively seeks feedback to keep leveling up. We want someone who will run towards, not away from, solving the company’s hardest problems. Our <a href="https://www.coinbase.com/mission" target="_blank">work culture</a> is intense and isn’t for everyone. But if you want to build the future alongside others who excel in their disciplines and expect the same from you, there’s no better place to be. The IT Atlassian team owns and manages Jira, Jira Service Management and Confluence at Coinbase. As the IT Product Manager for the Corporate Planning Processes you would be responsible to define and execute on a roadmap in partnership with our Corporate Programs and Security teams. This role will partner closely with the IT Atlassian engineering team and strategic cross-functional stakeholders to deliver a user-focused experience across these critical processes. What you’ll be doing (ie. job duties): <ul> <li>Requirement Gathering: Collaborate with internal teams and stakeholders to gather product requirements, ensuring a clear understanding of user needs and technical constraints. Translate these into actionable tasks for the development team.</li> <li>Agile Project Management: Utilize agile methodologies to manage the product development lifecycle efficiently. Participate in sprint planning, daily stand-ups, and retrospectives to ensure timely delivery and resolve roadblocks as needed.</li> <li>Cross-Functional Collaboration: Work closely with Atlassian Engineering, Program Management and Security teams to ensure smooth coordination and alignment throughout the product lifecycle. Provide guidance to successfully translate business requirements into technical requirements and think about how these changes might impact other use cases.</li> <li>Client Relationship Management: Build and maintain strong relationships with internal clients, ensuring regular communication, managing expectations, and addressing any concerns. Provide timely updates on development progress.</li> </ul> What we look for in you (ie. job requirements): <ul> <li>5+ years of strong experience in a dynamic product management role, ideally managing a data center version of the Atlassian platform.</li> <li>High effectiveness in managing cross-functional teams, collaborating with stakeholders from program management, engineering, security, and other departments.</li> <li>Focus on areas with the highest impact and a track record of completing deliverables on or ahead of schedule.</li> <li>Strong sense of accountability and a drive for efficiency, constantly seeking better ways to improve processes and deliver high-quality user experience.</li> <li>Strong team player mindset, collaborating effectively with colleagues and fostering a positive and inclusive work environment.</li> <li>3+ years of experience with scripting languages like Groovy and SIL</li> </ul> Nice to haves: <ul> <li>Proven success as a product manager in a user-centric environment</li> <li>Demonstrable knowledge of collaboration platforms, automation platforms, and user access control systems</li> </ul> Position ID: P66407 #LI-Remote Pay Transparency Notice: Depending on your work location, the target annual salary for this position can range as detailed below. Full time offers from Coinbase also include target bonus + target equity + benefits (including medical, dental, vision and 401(k)). Pay Range: $140,080—$164,800 USD Please be advised that each candidate may submit a maximum of four applications within any 30-day period. We encourage you to carefully evaluate how your skills and interests align with Coinbase's roles before applying. <h3>Commitment to Equal Opportunity</h3> Coinbase is committed to diversity in its workforce and is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, gender, national origin, age, disability, veteran status, sex, gender expression or identity, sexual orientation or any other basis protected by applicable law. Coinbase will also consider for employment qualified applicants with criminal histories in a manner consistent with applicable federal, state and local law. For US applicants, you may view the Know Your Rights notice <a href="https://www.eeoc.gov/sites/default/files/2022-10/22-088_EEOC_KnowYourRights_10_20.pdf" target="_blank">here</a>. Additionally, Coinbase participates in the <a href="https://static-assets.coinbase.com/e-verify.pdf" target="_blank">E-Verify program</a> in certain locations, as required by law. Coinbase is also committed to providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please contact us at accommodations[at]coinbase.com to let us know the nature of your request and your contact information. For quick access to screen reading technology compatible with this site <a href="https://chrome.google.com/webstore/detail/chromevox/kgejglhpjiefppelpmljglcjbhoiplfn" target="_blank">click here to download</a> a free compatible screen reader <a href="http://www.chromevox.com/tutorial/" target="_blank">(free step by step tutorial can be found here)</a>. <h3>Global Data Privacy Notice for Job Candidates and Applicants</h3> Depending on your location, the General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA) may regulate the way we manage the data of job applicants. Our full notice outlining how data will be processed as part of the application procedure for applicable locations is available <a href="https://www.coinbase.com/legal/applicant_privacy_notice" target="_blank">here</a>. By submitting your application, you are agreeing to our use and processing of your data as required. For US applicants only, by submitting your application you are agreeing to arbitration of disputes as outlined <a href="https://www.coinbase.com/legal/application-arbitration-agreement" target="_blank">here.</a>

Coinbase

IT Product Manager

<h2>Job Details</h2> Job Location Bartlesville, OK <h2>Description</h2> Salary: $70,000 - $80,000 (dependent upon experience) Join Our Team as a BCaBA! Are you ready to make a profound impact on the lives of children with autism and developmental disabilities? Look no further! Join our award-winning team at ACES and become part of a community dedicated to delivering top-tier autism services with passion and expertise. Why Join ACES? Compensation &amp; Incentives: <ul> <li> Competitive Package: Base Compensation ranging from $70,000 to $80,000 annually, plus lucrative individual sign-on bonus opportunities. </li> <li> Uncapped Bonus Potential: Enjoy monthly incentives with no limits! </li> <li> Generous Paid Time Off: Benefit from up to 21 paid days off annually, including holidays, vacation days, and sick leave. </li> <li> Comprehensive Benefits: Access medical, dental, and vision insurance within 30 days of joining, along with a 401k retirement plan, and more. </li> <li> Referral Bonuses: Earn up to $2000 for referring qualified candidates to join our team. </li> </ul> Professional Development &amp; Support: <ul> <li> Career Growth: Explore a range of advancement opportunities, from Treatment Initiation Manager to Area Director and beyond. </li> <li> Ongoing Training: Access 12 free, in-house CEUs annually, along with unwavering support from Regional Directors and Supervisors. </li> </ul> Employee Benefits &amp; Wellness: <ul> <li> Health and Wellness: Enjoy comprehensive medical, dental, and vision coverage, along with company-paid life insurance and financial planning assistance. </li> <li> Technology Support: Receive a company-paid laptop and cellphone for enhanced productivity. </li> <li> Work-Life Balance: Create your schedule to ensure a healthy balance between work and personal life. </li> <li> Company Culture: Thrive in a flexible, uplifting, and supportive work environment, including company-sponsored social events. </li> </ul> ACES Achievements: <ul> <li> National Recognition: ACES is the sole autism provider recognized for quality care by Aetna/CVS’s Institute of Quality. </li> <li> Expert Team: Join a team of over 400 Board Certified Behavior Analysts, renowned for their expertise and dedication. </li> <li> Industry Accolades:In Forbes has named us one of the Best Mid-Sized Workplaces, reflecting our commitment to excellence. </li> <li> Legacy of Excellence: Benefit from the expertise of one of the longest-standing providers of ABA therapy worldwide. </li> </ul> What You'll Do: <ul> <li> Craft Tailored ABA Programs: Design, develop, and implement customized ABA programs to meet the unique needs of each child. </li> <li> Collaborative Approach: Work closely with families and fellow clinicians to ensure the highest quality of care and support. </li> <li> Mentorship and Supervision: Lead and guide Behavior Technicians to deliver exceptional direct services. </li> <li> Data-Driven Progress Tracking: Utilize cutting-edge data collection software to evaluate and update client progress reports. </li> <li> Team Collaboration: Engage with a dynamic cross-functional team committed to fulfilling ACES’ mission of excellence. </li> </ul> <h2>Qualifications</h2> What We're Looking For: <ul> <li> BCBA Certification: Hold a valid Board Certified Behavior Analyst certification. </li> <li> Proven Experience: Demonstrate proficiency in developing and implementing client programs, preferably within the ABA industry. </li> <li> Leadership Skills: Possess enthusiasm for training, managing, and supporting entry-level staff. </li> <li> Compliance: Meet requirements for criminal background check, TB test, and immunizations. </li> <li> Passion for Impact: Share our dedication to enhancing the quality of life for individuals and families affected by autism and special needs. </li> </ul> Join us at ACES and be part of a team that changes lives every day! We are committed to diversity and inclusion and welcome applicants from all backgrounds. Additional Information ACES is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity, sexual orientation, marital status, national origin, disability, age or covered veteran status. To find out more about how ACES uses employee data for business purposes, see our <a href="https://acesaba.com/employees-privacy-policy/" target="_blank">Employee Privacy Policy.</a> If you are having any issues with submitting your application, please reach out to us directly at <a href="#">careers@acesaba.com</a> If you require alternative methods of application or screening, you must approach the employer directly to request this as Indeed is not responsible for the employer's application process.

Comprehensive Educational Services

Board Certified Assistant Behavior Analyst (BCaBA)

At Coinbase, our mission is to<a href="https://blog.coinbase.com/our-mission-strategy-and-culture-18a92a3bb0fa" target="_blank"> increase economic freedom around the world</a>, and we couldn’t do this without hiring the best people. We’re a group of hard-working overachievers who are deeply focused on building the future of finance and Web3 for our users across the globe, whether they’re trading, storing, staking or using crypto. Know those people who always lead the group project? That’s us. There are a few things we look for across all hires we make at Coinbase, regardless of role or team. First, we look for candidates who will thrive in a<a href="https://blog.coinbase.com/culture-at-coinbase-f0e1c2a99aff" target="_blank"> culture</a> like ours, where we default to trust, embrace feedback, and disrupt ourselves. Second, we expect all employees to commit to our<a href="https://blog.coinbase.com/coinbase-is-a-mission-focused-company-af882df8804" target="_blank"> mission-focused approach</a> to our work. Finally, we seek people who are excited to learn about and live crypto, because those are the folks who enjoy the intense moments in our sprint and recharge work culture. We’re a remote-first company looking to hire the absolute best talent all over the world. Ready to #LiveCrypto? Who you are: <ul> <li>You’ve got positive energy. You’re optimistic about the future and determined to get there. </li> <li>You’re never tired of learning. You want to be a pro in bleeding edge tech like DeFi, NFTs, DAOs, and Web 3.0. </li> <li>You appreciate direct communication. You’re both an active communicator and an eager listener - because let’s face it, you can’t have one without the other. You’re cool with candid feedback and see every setback as an opportunity to grow.</li> <li>You can pivot on the fly. Crypto is constantly evolving, so our priorities do, too. What you worked on last month may not be what you work on today, and that excites you. You’re not looking for a boring job.</li> <li>You have a “can do” attitude. Our teams create high-quality work on quick timelines. Owning a problem doesn’t scare you, but rather empowers you to take 100% responsibility for achieving our mission.</li> <li>You want to be part of a winning team. We’re stronger together, and you’re a person who embraces being pushed out of your comfort zone. </li> </ul> We’re looking for a Technical Program Manager to join the Strategic Programs team. You will be responsible for the strategy, planning, and execution of technology governance focused programs that are critical to Coinbase. What You'll Be Doing (i.e., Job Duties) <ul> <li>Lead large scale programs that are at the intersection of compliance, regulatory and audit that are highly technical, and cross functional in nature</li> <li>Set goals, align cross-functional teams, and execute</li> <li>Be accountable for roadmap delivery including adoption and success criteria as defined in collaboration with your stakeholders</li> <li>Team up with external &amp; internal stakeholders (engineering, data science, product, compliance, legal, customer experience, etc) to gather business requirements and define objectives</li> <li>Manage requirements documentation, milestone mapping, prioritization, and program communication</li> <li>Create thorough functional specs, project / release plans, and roadmaps</li> <li>Monitor program status, identify issues / risks, succinctly communicate issues, and proactively collaborate to ensure timely resolution</li> <li>Example programs you may lead include the onboarding services to data privacy platform, setting up data governance program, and custom facing features to protect personal info (e.g. access controls, encryption, data handling guidelines)</li> </ul> What We Look For In You (ie. Job Requirements) <ul> <li>5+ years of technical program management experience at a technology company and/or in a technical capacity.</li> <li>3+ experience in data governance, data protection, and data privacy principles or technologies</li> <li>Experience working with compliance regulations and frameworks </li> <li>Enjoy solving hard problems and can turn incomplete, conflicting, or ambiguous inputs into action plans</li> <li>Ability to communicate with technical and non-technical stakeholders in order to drive alignment</li> <li>Ability to leverage data to inform critical decisions and make recommendations</li> <li>Prior experience working with auditors</li> <li>Able to manage multiple stakeholders and priorities simultaneously</li> </ul> Nice to haves <ul> <li>Program or project management certifications</li> <li>Prior crypto experience and a demonstrated interest in cryptocurrencies and blockchain technologies </li> <li>Advanced understanding of Google apps, JIRA, Looker, SQL, </li> <li>Global technology regulations and standards such as NY DFS 200.16, PCI DSS, NIST</li> <li>PCI DSS, BaFIN, MAS, CBI and other regulatory requirements</li> </ul> GP1791 Pay Transparency Notice: Depending on your work location, the target annual salary for this position can range as detailed below. Full time offers from Coinbase also include target bonus + target equity + benefits (including medical, dental, vision and 401(k)). Pay Range: $188,275—$221,500 USD <h3>Commitment to Equal Opportunity</h3> Coinbase is committed to diversity in its workforce and is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, gender, national origin, age, disability, veteran status, sex, gender expression or identity, sexual orientation or any other basis protected by applicable law. Coinbase will also consider for employment qualified applicants with criminal histories in a manner consistent with applicable federal, state and local law. For US applicants, you may view <a href="https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_English_unformattedESQA508c.pdf" target="_blank">Pay Transparency</a>, <a href="https://www.dol.gov/sites/dolgov/files/WHD/legacy/files/eppac.pdf" target="_blank">Employee Rights</a> and <a href="https://www.eeoc.gov/sites/default/files/2022-10/22-088_EEOC_KnowYourRights_10_20.pdf" target="_blank">Know Your Rights</a> notices by clicking on their corresponding links. Additionally, Coinbase participates in the <a href="https://static-assets.coinbase.com/e-verify.pdf" target="_blank">E-Verify program</a> in certain locations, as required by law. Coinbase is also committed to providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please complete this <a href="https://docs.google.com/forms/d/1aJ6-BSPwE5X5Dq7fJ9JixWF0_dRiNfrpMnn1NkvdRiA/edit?ts=62901076" target="_blank">intake form</a> to let us know the nature of your request and your contact information. For quick access to screen reading technology compatible with this site <a href="https://chrome.google.com/webstore/detail/chromevox/kgejglhpjiefppelpmljglcjbhoiplfn" target="_blank">click here to download</a> a free compatible screen reader <a href="http://www.chromevox.com/tutorial/" target="_blank">(free step by step tutorial can be found here)</a>. <h3>Global Data Privacy Notice for Job Candidates and Applicants</h3> Depending on your location, the General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA) may regulate the way we manage the data of job applicants. Our full notice outlining how data will be processed as part of the application procedure for applicable locations is available <a href="https://www.coinbase.com/legal/applicant_privacy_notice" target="_blank">here</a>. By submitting your application, you are agreeing to our use and processing of your data as required. For US applicants only, by submitting your application you are agreeing to arbitration of disputes as outlined <a href="https://www.coinbase.com/legal/application-arbitration-agreement" target="_blank">here.</a>

Technical Program Manager

Senior Director, Technical Program Management (Remote)Ever since our first credit card customer in 1994, Capital One has recognized that technology and data can enable even large companies to be innovative and personalized. As one of the first large enterprises to go all-in on the public cloud, Capital One needed to build cloud and data management tools that didn’t exist in the marketplace to enable us to operate at scale in the cloud. As we roll out AI/ML capabilities across the company, we continue to build innovative capabilities that enable data privacy and utility at scale. We are seeking top tier Technical Program Management (TPM) talent to join our pioneering team and propel us towards our destination. You will be joining a team of innovative product, tech, and design leaders that tirelessly seek to question the status quo. As a Capital One Senior Director, Technical Program Management, you’ll have the opportunity to be on the forefront of delivering cutting edge data management tools and capabilities to enable cutting edge AI/ML use cases. In addition to the technical program, you will also work to pave the way for an expanding TPM discipline within the team, by leveraging your industry knowledge and experience to teach the organization what a great TPM can achieve.Our TPM Sr. Directors have:<ul> <li>Strong technical backgrounds (ideally building highly scalable platforms, products, or services) with the ability to proactively identify and mitigate technical risks throughout delivery life-cycle</li> <li>Experience building and leading a world-class team of technical program managers with a mission to power real-time, intelligent experiences for our customers and associates</li> <li>Lead technology focused discussions with senior leadership by providing valuable insights and recommendations that guide technology-based decisions</li> <li>Exceptional communication and collaboration skills</li> <li>Excellent problem solving and influencing skills</li> <li>A quantitative approach to problem solving and a collaborative implementer to holistic solutions; a systems thinker </li> <li>Experienced TPM leader to grow and develop a team of TPMs, while also building the foundations for the TPM practice</li> <li>Ability to simplify the technically complex and drive well-educated decisions across product, engineering, design, and data science representatives</li> <li>Deep focus on execution, follow-through, accountability, and results</li> <li>Exceptional cross-team collaboration; able to work across different functions, organizations, and reporting boundaries to get the job done.</li> <li>Highly tuned emotional intelligence, good listener, and deep seated empathy for teams and partners</li> </ul>Basic Qualifications<ul> <li>At least 9 years of experience in technical program management</li> <li>Bachelor's degree</li> </ul>Preferred Qualifications<ul> <li>9+ years of experience designing and building data-intensive solutions using distributed computing.</li> <li>5+ years of experience in building distributed systems &amp; highly available services using cloud computing services / architecture - preferably using AWS</li> <li>5+ years of building &amp; leading experienced TPM team</li> <li>5+ years experience building highly scalable mobile products &amp; platforms</li> <li>5+ years of experience with Agile delivery</li> <li>5+ years years experience delivering large and complex programs - where you own the business or technical vision, collaborate with large cross-functional teams, secure commitments on deliverables and unblock teams to land business impact</li> <li>Experience in building systems &amp; solutions within a highly regulated environment</li> <li>Bachelor's degree in a related technical field (Computer Science, Software Engineering) </li> <li>MBA or Master’s Degree in a related technical field (Computer Science, Software Engineering) or equivalent experience</li> </ul>At this time, Capital One will not sponsor a new applicant for employment authorization for this position.The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.Remote (Regardless of Location): $240,300 - $274,300 for Sr. Director, Technical Program Management Richmond, VA: $240,300 - $274,300 for Sr. Director, Technical Program Management Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter.This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the <a href="https://www.capitalonecareers.com/benefits" target="_blank">Capital One Careers website</a>. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.This role is expected to accept applications for a minimum of 5 business days.No agencies please. Capital One is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex (including pregnancy, childbirth or related medical conditions), race, color, age, national origin, religion, disability, genetic information, marital status, sexual orientation, gender identity, gender reassignment, citizenship, immigration status, protected veteran status, or any other basis prohibited under applicable federal, state or local law. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at <a href="#">RecruitingAccommodation@capitalone.com</a>. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.For technical support or questions about Capital One's recruiting process, please send an email to <a href="#">Careers@capitalone.com</a>Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

Capital One

Senior Director, Technical Program Management (Remote)

<h2>This is IT at Lattice</h2> As an IT Systems Engineer at Lattice, you will be responsible for the design, development, and management of our identity and access management systems. you will play a critical role in developing, maintaining, and improving our entire suite of third party applications. You will proactively seek ways to empower all Latticians to work efficiently, productively, and securely anywhere in the world by maintaining and improving, and creating orchestration for our entire SaaS portfolio and supporting systems such as Jamf, Okta, Workato, among others. Additionally, you will be responsible for building and iterating on processes and workflows to enhance the overall employee experience at Lattice. This is an amazing opportunity to join a small but mighty team and develop best practices and tooling strategies while also helping scale the maturity of the enterprise tech stack as the business grows. If you’re someone who is driven, passionate about the latest technologies (AI, anyone?), and enjoys solving impactful problems at a high-growth company, we would love to hear from you! <h2>What You Will Do</h2> <ul> <li>You will design, implement, and manage Identity and Access Management (IAM) solutions using Okta, focusing on SSO, SAML, OAuth, and SCIM protocols</li> <li>You will develop, test, and maintain Okta Workflows to automate and streamline identity lifecycle processes</li> <li>You will administer Lattice’s Okta Environment, including curating Zones, Policies, and building SAML and OIDC integrations for 3rd-party SaaS and internal apps via the OIN or from scratch, including creating authorization servers with custom scopes and claims</li> <li>You will collaborate with cross-functional stakeholders such as EPD, Business Systems, and the People Team to increase automation and improve security posture of internal systems</li> <li>You will leverage Python, Bash, etc. to automate routine tasks and integrate with APIs</li> <li>You will serve as an escalation point for fellow IT Team members on issues requiring deeper technical expertise in various knowledge domains (i.e. Okta, Okta Workflows, endpoint issues, automations, scripting, etc.)</li> <li>You will create and maintain team-focused and user-facing documentation, policies, and procedures</li> <li>You will develop and implement security policies, procedures, and controls to ensure the integrity and compliance of IAM solutions </li> <li>You will identify and take advantage of opportunities to train and mentor various members across Information Technology</li> <li>You will be responsible for the deployment, configuration, and management of enterprise devices using modern device management solutions. Ensures seamless integration with organizational systems, enforces security policies, and supports application distribution, software updates, and compliance with IT standards</li> </ul> <h2>What You Will Bring to the Table</h2> <ul> <li>You have a minimum of 5 years of experience in Identity and Access Management, with at least 3 years of hands-on experience with Okta</li> <li>You have strong experience with IAM related protocols such as SSO, SAML, OAuth, and SCIM</li> <li>You have documented experience automating routine tasks using Okta Workflows and other automation tools</li> <li>You are proficient in Python and Bash scripting, with a strong understanding of API integrations</li> <li>You have firm knowledge of leveraging APIs to orchestrate IAM systems and experience with API integration work</li> <li>You have experience working in high-growth companies with rapidly shifting IT and business needs</li> <li>You can communicate effectively and be able to break down complex problems into easily digestible tasks</li> <li>You are familiar with SaaS applications and their identity and access management requirements</li> <li>You have excellent problem-solving skills and attention to detail</li> <li>You have strong communication and collaboration skills - you’re a team player and focused on the value that diverse perspectives and experiences bring to discussion</li> </ul> Bonus Points: <ul> <li>You have experience developing infrastructure in public cloud environments (AWS/GCP/Azure)</li> <li>You have certifications in JAMF, Okta, and other relevant fields</li> <li>You have previous experience with security and compliance concepts and frameworks</li> <li>You have advanced scripting and API knowledge</li> <li>You have experience managing and administering MDM platforms and endpoint compliance</li> </ul> The estimated annual cash salary for this role is $139,000 - $173,500. This position is also eligible for incentive stock options, subject to the terms of Lattice’s applicable plans. Benefits: The Company offers the following benefits for this position, subject to applicable eligibility requirements: Medical insurance; Dental insurance; Vision insurance; Life, AD&amp;D, and Disability Insurance; Emergency Weather Support; Wellness Apps; Paid Parental Leave, Paid Time off inclusive of holidays and sick time; Commuter &amp; Parking Accounts; Lunches in the Office; Internet and Phone Stipend; One time WFH Office Set-Up Stipend; 401(k) retirement plan; Financial Planning; Learning &amp; Development Budget; Sabbatical Program; and Invest in Your People Fund *Note on Pay Transparency: Lattice provides an estimate of the compensation for roles that may be hired as required by state regulations. Compensation may vary based on (a) location, as Lattice factors in specific location when benchmarking compensation for most roles; (b) individual candidate skills and qualifications; and (c) individual candidate experience. Additionally, Lattice leverages current market data to determine compensation, so posted compensation figures are subject to change as new market data becomes available. The salary, other compensation, and benefits information is accurate as of the date of this posting. Lattice reserves the right to modify this information at any time, subject to applicable law. <h2>About Lattice</h2> Lattice is on a mission to build cultures where employees and their companies thrive. In an age where employees have more choices than ever before, businesses that put employees first are winning 🏅– and Lattice is building the tools to empower those people-centric companies. Lattice is a people success platform that offers performance reviews, employee engagement surveys, real-time feedback, weekly check-ins, goal setting, and career planning in a way that allows companies to focus on employee development, growth, and engagement – yielding stronger employee retention, performance, and impact to the bottom line 📈. Since launching in 2016, we have grown to over 5,000+ customers globally, including brands like Loom, Robinhood, and Gusto. Lattice is committed to equal treatment and opportunity in all aspects of recruitment, selection, and employment without regard to gender, race, religion, national origin, ethnicity, disability, gender identity/expression, sexual orientation, veteran or military status, or any other category protected under the law. Lattice is an equal opportunity employer; committed to a community of inclusion, and an environment free from discrimination, harassment, and retaliation. By clicking the "Submit Application" button below, you consent to Lattice processing your personal information for the purpose of assessing your candidacy for this position in accordance with<a href="https://lattice.com/privacy/job-applicant-privacy-policy" target="_blank">Lattice's Job Applicant Privacy Policy</a>.

Lattice

Senior IT Engineer

Sr. Manager, Solutions Architect (Customer Engineering)(Remote)Capital One has taken a bold journey to build a technology company while operating in a complex, highly regulated business. We have built out a large engineering organization, moved to the cloud, re-architected our applications and data platforms, and embraced machine learning at scale.Our AI/ML capabilities are now at the forefront of what’s possible in banking. (e.g., Eno). As we uncovered new challenges along the way, we built and battle tested new capabilities to meet those needs. We’ve open sourced several of the software tools we built (e.g., Cloud Custodian, Hygieia) and forged new partnerships with other digital leaders.Through this journey, we've developed a suite of internal solutions uniquely designed to meet the challenges of a digital-first, cloud-first business at scale. The Capital One Software team is exploring how these internal solutions across cloud, data, governance, and applications could serve the needs of other companies born or built in the cloud or migrating to the cloud..The Capital One Software team is looking for experienced and collaborative individual contributors who are technically skilled and can work directly with the customers to engineer, deliver and successfully implement solutions and products within their data ecosystem. In this role, you will need to be technically capable and credible in your own right as well as effective in shaping the customer and solutions-focused skills of your team. We are looking for individual contributors who are passionate about learning and introducing new technology in order to help colleagues and customers embrace and adopt new technology. We need innovators who can look beyond the technology and consider the value our technology creates for our customers, who can help customers embrace the offered technology and solutions, who are obsessed with customer success and can help change how our technology is viewed to enable outcomes.The ideal candidate will have past experience working as a Distinguished Engineers, Solutions Architect, Technology Architect, and a proven track record of hands-on solution implementation in the customer environment and managing and growing customer relationships. You will have an ability to grow your leadership skills as well as diving deep into various hands-on solutions while developing new skills, so you can make strong contributions in architecture transformation discussions.Responsibilities:<ul> <li>Prepare and deliver technical engagements with enterprise customers including envisioning business and technical solutions, delivering architectural design and rapid prototypes.</li> <li>Drive architecture/design reviews focused on business and technical requirements.</li> <li>Analyze, define and document requirements for data, workflow, logical processes, hardware, operating system environment and enterprise system integrations.</li> <li>Plan, manage and deliver customer projects.</li> <li>Support architecture governance by providing subject matter expertise.</li> <li>Work with business and product partners, architects, and other groups to identify technical and functional needs of systems, and determine priority of needs.</li> <li>Travel to customer locations as needed to implement products and solutions, develop and nurture customer relationships, and manage key stakeholder communication.</li> <li>Enforce company policies in areas of development methodology, architecture, security, change and configuration management, compliance, and HR.</li> </ul>Basic Qualifications:<ul> <li>Bachelor's Degree</li> <li>At least 6 years of experience in Software Engineering and Systems Architecture or Technology Solution design</li> <li>At least 2 years of experience creating solutions architectures in a public cloud (AWS, Microsoft Azure, Google Cloud) </li> </ul>Preferred Qualifications:<ul> <li>Master’s Degree in Computer Science, Engineering or Information Technology</li> <li>7+ years of experience in software engineering</li> <li>5+ years of experience as a Solutions Architect in large/complex organizations</li> <li>5+ years of experience in building and managing infrastructure, databases, networking and CI/CD Tooling (K8s, Artifactory, Harness, Docker, ECS, etc.)</li> <li>8+ years of experience architecting, designing, and/or delivering delivering scalable and decoupled systems in a heavily regulated technology environment</li> <li>3+ years of experience working with internal and external business clients</li> <li>3+ years of experience with AWS concepts and implementations</li> <li>1+ years of experience working on data management platforms in areas such as Data Discovery, Data Classification, Data Lineage and Data Catalog.</li> <li>1+ years of experience with Cryptography and Quantum Computing.</li> <li>Experience to engaging, influencing and driving initiatives by partnering with technology executives</li> <li>Experience mentoring software engineers or architects</li> <li>Experience in a regulated environment (HIPAA, PCI, Privacy, etc)</li> <li>Ability to communicate at all levels in the organizations with required technical depth and breadth</li> <li>AWS or equivalent certifications (Cloud Practitioner, Solution Architect-Associate, GCP or Azure)</li> </ul>At this time, Capital One will not sponsor a new applicant for employment authorization, or offer any immigration related support for this position (i.e. H1B, F-1 OPT, F-1 STEM OPT, F-1 CPT, J-1, TN, or another type of work authorization).The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.Remote (Regardless of Location): $204,900 - $233,800 for Sr. Manager, Solution Arch Richmond, VA: $204,900 - $233,800 for Sr. Manager, Solution Arch Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter.This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the <a href="https://www.capitalonecareers.com/benefits" target="_blank">Capital One Careers website</a>. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.This role is expected to accept applications for a minimum of 5 business days.No agencies please. Capital One is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex (including pregnancy, childbirth or related medical conditions), race, color, age, national origin, religion, disability, genetic information, marital status, sexual orientation, gender identity, gender reassignment, citizenship, immigration status, protected veteran status, or any other basis prohibited under applicable federal, state or local law. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at <a href="#">RecruitingAccommodation@capitalone.com</a>. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.For technical support or questions about Capital One's recruiting process, please send an email to <a href="#">Careers@capitalone.com</a>Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

Sr. Manager, Solutions Architect (Customer Engineering)(Remote)

Manager, Solutions Architect (Customer Engineering)(Remote)Capital One has taken a bold journey to build a technology company while operating in a complex, highly regulated business. We have built out a large engineering organization, moved to the cloud, re-architected our applications and data platforms, and embraced machine learning at scale.Our AI/ML capabilities are now at the forefront of what’s possible in banking. (e.g., Eno). As we uncovered new challenges along the way, we built and battle tested new capabilities to meet those needs. We’ve open sourced several of the software tools we built (e.g., Cloud Custodian, Hygieia) and forged new partnerships with other digital leaders (e.g., MSFT). Through this journey, we've developed a suite of internal solutions uniquely designed to meet the challenges of a digital-first, cloud-first business at scale. The Capital One Software team is exploring how these internal solutions across cloud, data, governance, and applications could serve the needs of other companies born or built in the cloud or migrating to the cloud..The Capital One Software team is looking for experienced and collaborative individual contributors who are technically skilled and can work directly with the customers to engineer, deliver and successfully implement solutions and products within their data ecosystem. In this role, you will need to be technically capable and credible in your own right as well as effective in shaping the customer and solutions-focused skills of your team. We are looking for individual contributors who are passionate about learning and introducing new technology in order to help colleagues and customers embrace and adopt new technology. We need innovators who can look beyond the technology and consider the value our technology creates for our customers, who can help customers embrace the offered technology and solutions, who are obsessed with customer success and can help change how our technology is viewed to enable outcomes.The ideal candidate will have past experience working as a Distinguished Engineers, Solutions Architect, Technology Architect, and a proven track record of hands-on solution implementation in the customer environment and managing and growing customer relationships. You will have an ability to grow your leadership skills as well as diving deep into various hands-on solutions while developing new skills, so you can make strong contributions in architecture transformation discussions.Responsibilities:<ul> <li>Prepare and deliver technical engagements with enterprise customers including envisioning business and technical solutions, delivering architectural design and rapid prototypes.</li> <li>Drive architecture/design reviews focused on business and technical requirements.</li> <li>Analyze, define and document requirements for data, workflow, logical processes, hardware, operating system environment and enterprise system integrations.</li> <li>Plan, manage and deliver customer projects.</li> <li>Support architecture governance by providing subject matter expertise.</li> <li>Work with business and product partners, architects, and other groups to identify technical and functional needs of systems, and determine priority of needs.</li> <li>Travel to customer locations as needed to implement products and solutions, develop and nurture customer relationships, and manage key stakeholder communication.</li> <li>Enforce company policies in areas of development methodology, architecture, security, change and configuration management, compliance, and HR.</li> </ul>Basic Qualifications:<ul> <li>Bachelor's Degree</li> <li>At least 4 years of experience in Software Engineering and Systems Architecture or Technology Solution design</li> <li>At least 2 years of experience creating solutions architectures in a public cloud (AWS, Microsoft Azure, Google Cloud)</li> </ul>Preferred Qualifications:<ul> <li>Master’s Degree in Computer Science, Engineering or Information Technology</li> <li>5+ years of experience in software engineering</li> <li>3+ years of experience as a Solutions Architect in large/complex organizations</li> <li>6+ years of experience architecting, designing, and/or delivering delivering scalable and decoupled systems in a heavily regulated technology environment</li> <li>3+ years of experience in building and managing infrastructure, databases, networking and CI/CD Tooling (K8s, Artifactory, Harness, Docker, ECS, etc.)</li> <li>2+ years of experience working with internal and external business clients</li> <li>2+ years of experience with AWS concepts and implementations</li> <li>Experience to engaging, influencing and driving initiatives by partnering with technology executives</li> <li>1+ years of experience working on data management platforms in areas such as Data Discovery, Data Classification, Data Lineage and Data Catalog.</li> <li>1+ years of experience with Cryptography and Quantum Computing.</li> <li>Experience mentoring software engineers or architects</li> <li>Experience in a regulated environment (HIPAA, PCI, Privacy, etc)</li> <li>Ability to communicate at all levels in the organizations with required technical depth and breadth</li> <li>AWS or equivalent certifications (Cloud Practitioner, Solution Architect-Associate, GCP or Azure)</li> </ul>At this time, Capital One will not sponsor a new applicant for employment authorization, or offer any immigration related support for this position (i.e. H1B, F-1 OPT, F-1 STEM OPT, F-1 CPT, J-1, TN, or another type of work authorization).The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.Remote (Regardless of Location): $175,800 - $200,700 for Manager, Solution Architecture Richmond, VA: $175,800 - $200,700 for Manager, Solution Architecture Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter.This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the <a href="https://www.capitalonecareers.com/benefits" target="_blank">Capital One Careers website</a>. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.This role is expected to accept applications for a minimum of 5 business days.No agencies please. Capital One is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex (including pregnancy, childbirth or related medical conditions), race, color, age, national origin, religion, disability, genetic information, marital status, sexual orientation, gender identity, gender reassignment, citizenship, immigration status, protected veteran status, or any other basis prohibited under applicable federal, state or local law. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at <a href="#">RecruitingAccommodation@capitalone.com</a>. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.For technical support or questions about Capital One's recruiting process, please send an email to <a href="#">Careers@capitalone.com</a>Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

Manager, Solutions Architect (Customer Engineering)(Remote)

CompanyCox Communications, Inc.Job Family GroupSalesJob ProfileSr. Solutions Engineer - CCIManagement LevelManager - Non People Leader Flexible Work Option Can work remotely but need to live in the specified city, state, or regionTravel %Yes, 25% of the timeWork ShiftDayCompensationCompensation includes a base salary of $126,200.00 - $189,200.00. The salary rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate's experience. In addition to the salary range identified herein, this role is also eligible for an annual incentive/commission target of $52,800.00.Job DescriptionOur Sales SA positions will require 25-35% travel to conferences, partner offices, and customer sites. At RapidScale, exceptional technology is powered by exceptional people. As a growing leader in secure, reliable managed cloud solutions, we help SMBs and enterprises alike simplify IT and unleash innovation. With a broad portfolio spanning AWS, Azure and Google to a full set of Private Cloud and Cybersecurity solutions, RapidScale helps companies turn technology into their biggest competitive advantage. As part of the Cox family of companies, we offer best-in-class benefits, a commitment to work-life balance, and an award-winning workplace experience. We are seeking a highly skilled and experienced Data Solutions Architect to join our dynamic team. The ideal candidate will have a deep understanding of data architecture, data engineering, and data management, coupled with a strong background in Pre-Sales Solution Architecture. You will be responsible for educating clients on data strategies, articulating how our data experts can help them build robust data solutions, and overseeing data project plans and contracts that drive business value for our clients. This role requires a blend of technical expertise, strategic thinking, and excellent communication skills.Key Responsibilities:<ul> <li>Represent the technical expertise of RapidScale and act to position RapidScale as a trusted data advisor to customers in the sales process.</li> <li>Conduct full technical discovery and assessment workshops to identify pain points and gather business and technical requirements from prospective customers who are looking to modernize their data infrastructure on AWS, Azure, and Google Cloud.</li> <li>Conduct workshops on data strategy, data warehousing, data lake architecture, and cloud-based data processing solutions.</li> <li>Consult with prospects and architect data solutions on public cloud platforms, leveraging your deep experience with cloud-native and third-party data services (e.g., Amazon Redshift, BigQuery, Snowflake, Databricks, Synapse Analytics, etc.).</li> <li>Produce cost and labor estimates and SOWs for potential data-related projects.</li> <li>Collaborate and participate in the creation of technical collateral, documentation, pitch and presentation materials (e.g., SOWs, HLDs, Decks, Reference Architectures).</li> <li>Provide technical training sessions and workshops for Sales and Go-to-Market staff.</li> <li>Clearly document and communicate proposed architectures to implementation teams during and after the pre-sales cycle to validate and verify project success.</li> <li>Interface with the Product team and provide feedback for improving product quality and capabilities by leveraging information gathered in field engagements.</li> <li>Provide thought leadership by speaking at industry events such as trade shows, panels, or marketing events as well as publishing blog posts, white papers, and participating in case studies.</li> </ul>Qualifications:Minimum:<ul> <li>High School Diploma/GED and 7 years’ experience in a related field.<ul> <li>The right candidate could also have a different combination, such as any level degree/certification beyond a HS diploma/GED in a related discipline and 5 years’ experience; or 9 years’ experience in a related field</li> <li>Professional or Expert-Level certification in one or more major cloud platforms (AWS, Azure, Google Cloud).</li> </ul> </li> <li>Experience working in fast-paced sales environments, particularly in pre-sales solution architecture.</li> <li>Must have Professional or Expert-Level certification on one or multiple major cloud platforms (AWS, Azure, Google Cloud).</li> <li>Expertise in data architecture, data modeling, and database design.</li> <li>Understanding of cloud-based data storage, processing, and integration technologies.</li> <li>Expertise in database and data warehousing technologies such as SQL, NoSQL, and distributed databases.</li> <li>Experience with modern data platforms, including data lakes, warehouses, and ETL/ELT pipelines.</li> <li>Understanding of AWS, Azure, and/or Google Cloud data services (e.g., Amazon RDS, Google BigQuery, Azure Synapse, etc.).</li> <li>Familiarity with data governance, security, and compliance best practices.</li> <li>Hands-on experience with cloud migrations and data modernization initiatives.</li> <li>Understanding of containerization &amp; virtualization technologies (e.g., Kubernetes, Docker, EKS, ECS, etc.).</li> <li>Experience with Infrastructure as Code (IaC) tools (e.g., Terraform, CloudFormation, Ansible, Puppet).</li> </ul>Preferred:<ul> <li>Data specialty certification (cloud-agnostic or platform-specific).</li> <li>Proficiency and/or willingness to pursue expertise across multiple clouds (AWS, Azure, Google Cloud).</li> <li>Experience with data pipelines, data transformation, and data orchestration tools (e.g., Apache Airflow, dbt, Glue, Dataflow, Data Factory, etc.).</li> <li>Knowledge of AI readiness strategies, ensuring data infrastructures are optimized for AI/ML adoption.</li> <li>Understanding of data science workflows, feature stores, and MLOps frameworks.</li> </ul>BenefitsThe Company offers eligible employees the flexibility to take as much vacation with pay as they deem consistent with their duties, the company’s needs, and its obligations; seven paid holidays throughout the calendar year; and up to 160 hours of paid wellness annually for their own wellness or that of family members. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave. About Us Cox Communications is all about creating moments of real human connection; and for employees, that’s true both in the workplace and in the problems we solve for customers. From building advertising solutions to unleashing IoT technologies to creating an exceptional experience for customers in our retail locations and online, we’re creating a world that is smarter and more connected. Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page. Cox is an Equal Employment Opportunity employer – All qualified applicants/employees will receive consideration for employment without regard to that individual’s age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship.Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship. In California, we will consider non-driving candidates who use alternate means of transportation in accordance with applicable law.<h3> </h3>Application Deadline: 05/29/2025

Cox Communications

Data Solutions Architect (RapidScale)

Ready to be a Titan?We are seeking a Principal Salesforce Architect to lead the architecture, solution design and governance of our enterprise Salesforce ecosystem. This role is critical in ensuring scalability, security, and cross-functional integration across Salesforce modules, supporting core business processes across Sales, CPQ, Service, Billing, and Finance.The ideal candidate is a strategic thinker and hands-on technical expert with deep Salesforce platform expertise across Sales Cloud, Service Cloud and Revenue Cloud (CPQ &amp; Billing). You will work closely with business and technology leaders to define the Salesforce roadmap and drive innovation across a multi-cloud, integrated environment.What You'll Do:Salesforce Architecture &amp; Strategy<ul> <li>Define and drive the enterprise Salesforce architecture strategy, ensuring alignment with business objectives and scalability for future growth.</li> <li>Lead the design and implementation of cross-cloud Salesforce solutions (Sales Cloud, Service Cloud, Revenue Cloud (CPQ, Billing)).</li> <li>Define platform governance, including data security, performance optimization, API integrations, and compliance (GDPR, SOX, etc.).</li> <li>Establish and enforce Salesforce best practices, coding standards, and architectural guidelines.</li> </ul>Solution Architecture &amp; Cross-Module Expertise<ul> <li>Architect end-to-end Salesforce solutions that integrate seamlessly across CRM, CPQ, Billing, ERP (Workday), and external applications.</li> <li>Design scalable data models, automation frameworks, and workflows that support business growth and agility.</li> <li>Evaluate and optimize complex Salesforce implementations, ensuring system performance and efficient data processing.</li> <li>Drive Salesforce AI, automation, and low-code development initiatives to enhance productivity and innovation.</li> </ul>Platform Operations &amp; Performance Optimization<ul> <li>Ensure high availability, security, and performance of the Salesforce platform.</li> <li>Define and manage Salesforce DevOps processes, including CI/CD, sandbox management, and version control (Git, Copado, Gearset, etc.).</li> <li>Collaborate with IT and security teams to enforce platform governance, access controls, and compliance policies.</li> <li>Drive release management and deployment best practices to minimize risk and downtime.</li> </ul>Integration &amp; Data Strategy<ul> <li>Design and implement robust integration architecture between Salesforce and external systems (ERP, Data Warehouse, Customer Success, Marketing Automation, etc.).</li> <li>Define and maintain Salesforce data governance and master data management (MDM) strategies to ensure accuracy and consistency.</li> <li>Implement real-time and batch integrations using APIs, middleware (MuleSoft, Boomi), and event-driven architectures (Kafka, Pub/Sub).</li> </ul>Stakeholder Collaboration &amp; Leadership<ul> <li>Partner with business leaders, product managers, and technology teams to understand business challenges and translate them into scalable Salesforce solutions.</li> <li>Lead technical discussions and present architectural recommendations to executives and business stakeholders.</li> <li>Provide technical leadership and mentorship to Salesforce admins, developers, and junior architects.</li> <li>Work closely with the Salesforce platform team to define and drive platform strategy.</li> </ul>What You'll Bring:Experience<ul> <li>Bachelor’s or Master’s degree in Computer Science, Information Systems, or a related field.</li> <li>10+ years of experience in Salesforce architecture, design, and implementation across multiple clouds.</li> <li>Strong experience designing and implementing complex enterprise Salesforce solutions in global organizations.</li> <li>Experience in a high-growth, fast pace SaaS environment is preferred</li> </ul>Technical Skills<ul> <li>Proven expertise in Salesforce multi-cloud environments (Sales, Service, CPQ, Billing, Experience Cloud).</li> <li>Deep expertise in Salesforce architecture – data modeling, automation, sharing/security model, API development.</li> <li>Hands-on experience with Salesforce CPQ &amp; Billing, Subscription Management, and Revenue Recognition.</li> <li>Strong Apex, Lightning Web Components (LWC), and Flow automation expertise.</li> <li>Proficiency in Salesforce integrations, including REST/SOAP APIs, Middleware (MuleSoft, Boomi), and Event-driven frameworks (Kafka, Pub/Sub).</li> <li>Experience with Salesforce DevOps tools (Copado, Gearset, Git, Jenkins, etc.).</li> <li>Knowledge of AI and automation technologies in Salesforce (Einstein AI, Generative AI, RPA, etc.).</li> </ul>Certifications (Preferred)<ul> <li>Salesforce Certified Technical Architect (CTA) (Highly Preferred).</li> <li>Salesforce Certified Application Architect / System Architect.</li> <li>Salesforce Certified Integration Architecture Designer.</li> </ul>Leadership &amp; Soft Skills<ul> <li>Strong problem-solving and strategic thinking skills.</li> <li>Excellent communication and stakeholder management skills, with the ability to translate complex technical concepts into business-friendly language.</li> <li>Experience in leading cross-functional teams and mentoring Salesforce professionals.</li> </ul>Be Human With Us:Being human isn’t about checking every box on a list. It’s about the experiences we have, people we meet, and the perspectives we share. So, if you have the skills but are hesitant to apply because of your background, apply anyway. We need amazing people like you to help us challenge the conventional and think differently about the problems that we’re solving. We’re in this together. Come be human, with us. What We Offer:When you join our team, you’re not just accepting a job. You’re making a career move. Here’s how we’ll support you in doing some of the most impactful work of your career:<ul> <li>Flextime, recognition, and support for autonomous work: Flexible time off with ample learning and development opportunities to continue growing your career. We offer a comprehensive onboarding program, leadership training for Titans at all levels, and other programs and events. Great work is rewarded through Bonusly, peer-nominated awards, and more. </li> <li>Holistic health and wellness benefits: Company-paid medical, dental, and vision (with 100% employer paid options and 90% coverage for dependents), FSA and HSA, 401k match, and telehealth options including memberships to Headspace, Galileo, One Medical, Ginger and more. </li> <li>Support for Titans at all stages of life: Parental leave and support, up to $20k in adoption reimbursement, on demand maternity support through Maven Maternity, free breast milk shipping through Maven Milk, pet insurance, legal advisory services, financial planning tools, and more.</li> </ul>At ServiceTitan, we celebrate individuality and uniqueness. We believe that the convergence of fresh perspectives and experiences from all walks of life is what makes our product and culture so great. We strongly encourage people from underrepresented groups to apply. We do not discriminate against employees based on race, color, religion, sex, national origin, gender identity or expression, age, disability, pregnancy (including childbirth, breastfeeding, or related medical condition), genetic information, protected military or veteran status, sexual orientation, or any other characteristic protected by applicable federal, state or local laws.ServiceTitan is committed to fair and equitable compensation for all of our employees. We thoughtfully consider a wide range of factors when determining individual compensation. The expected salary range for this role for candidates residing in the United States is between $183,400 USD - $245,400 USD. Compensation for candidates residing outside the United States will vary by location and the specific salary range will be discussed during the hiring process. Actual compensation for an individual may vary depending on skills, performance over time, qualifications, experience, and location. In addition to the base salary, the total compensation package also includes an annual bonus, equity and a holistic suite of benefits.

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