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<h2>About the team</h2>The ZG Information Security team builds cutting-edge solutions to protect our technology stack, products, and services. We are deeply embedded across the business to ensure security is built into the fabric of how we design, develop, and deliver. Our mission is to proactively identify and manage security risks while enabling the company’s innovation and growth. We work closely with Engineering, IT, Legal, Privacy, and Compliance teams to build scalable risk management programs and promote a culture of security across the organization.<h2>About the role</h2>This high-visibility, high-impact role drives the end-to-end strategy, execution, and continuous improvement of technical programs that form the backbone of Zillow’s security risk posture. You will influence enterprise-wide risk assessments, regulatory and compliance readiness, third-party risk management, and cross-functional security initiatives that span business and engineering domains.As a Senior Technical Program Manager, You Will Get To<ul> <li>Lead and deliver critical security risk programs from initiation through execution, defining scope, success criteria, milestones, and delivery timelines in partnership with InfoSec and cross-functional teams.</li> <li>Operationalize the risk lifecycle—including identification, assessment, remediation planning, and closure—across business units and technology environments.</li> <li>Manage the lifecycle of information security policies and standards, partnering with subject matter experts to ensure clarity, applicability, and audit readiness.</li> <li>Run scalable programs to evaluate and track third-party risks, ensuring alignment with Zillow’s security expectations.</li> <li>Build reporting dashboards and communication mechanisms to surface key risk indicators, trends, and mitigation progress to technical and executive stakeholders, supporting compliance objectives.</li> <li>Drive programmatic readiness for regulatory obligations (SOX, GLBA, SOC 2, etc.), aligning technical teams with audit and compliance objectives.</li> <li>Collaborate across Engineering, IT, Legal, and Business teams to align on risk priorities, remove blockers, and ensure program success.</li> <li>Proactively identify opportunities to improve existing programs and processes, embedding automation, risk quantification, and data-driven insights.</li> </ul>This role has been categorized as a Remote position. “Remote” employees do not have a permanent corporate office workplace and, instead, work from a physical location of their choice, which must be identified to the Company. U.S. employees may live in any of the 50 United States, with limited exceptions.In California, Colorado, Connecticut, Hawaii, Maryland, Massachusetts, Nevada, New Jersey, New York, Vermont, Washington state, and Washington DC the standard base pay range for this role is $145,500.00 - $232,500.00 Annually. This base pay range is specific to California, Colorado, Connecticut, Hawaii, Maryland, Massachusetts, Nevada, New Jersey, New York, Vermont, Washington state, and Washington DC and may not be applicable to other locations.In addition to a competitive base salary this position is also eligible for equity awards based on factors such as experience, performance and location. Actual amounts will vary depending on experience, performance and location.<h2>Who you are</h2><ul> <li>Proven success driving complex technical programs with multiple workstreams and dependencies, ideally in cybersecurity, risk, or compliance.</li> <li>Solid understanding of security domains including vulnerability management, IAM, encryption, security tooling, and cloud security practices.</li> <li>Strong at designing and running repeatable, scalable programs with clear outcomes and stakeholder alignment.</li> <li>Familiar with NIST, ISO 27001, FAIR, or similar standards to guide prioritization and decision-making.</li> <li>Skilled at translating technical risk into business impact, and tailoring messaging for engineering teams, executives, and auditors.</li> <li>Comfortable navigating ambiguity, prioritizing competing demands, and building strong cross-functional partnerships.</li> <li>PMP, CISSP, CISM, CRISC, or equivalent experience preferred.</li> <li>Here at Zillow – we value the experience and perspective of candidates with non-traditional backgrounds. We encourage you to apply if you have transferable skills or related experiences.</li> </ul><h2>Get to know us</h2>Zillow is reimagining real estate to make home a reality for more and more people.As the most-visited real estate website in the United States, Zillow® and its affiliates help movers find and win their home through digital solutions, first class partners, and easier buying, selling, financing and renting experiences. Millions of people visit Zillow Group sites every month to start their home search, and now they can rely on Zillow to help make it easier to move. The work we do helps people get home and no matter what job you're in, you will play a critical role in making home a reality for more and more people.Our efforts to streamline the real estate transaction are supported by a deep-rooted culture of innovation, our passion to redefine the employee experience, a fundamental commitment to Equity and Belonging, and <a href="https://www.zillow.com/careers/benefits/" target="_blank">world-class benefits</a>. These benefits include comprehensive medical, dental, vision, life, and disability coverages as well as parental leave, family benefits, retirement contributions, and paid time off. We’re also setting the standard for work experiences of the future, where our employees are supported in doing their best work and living a flexible, well-balanced life. But don’t just take our word for it. Read recent reviews on <a href="https://www.glassdoor.com/Overview/Working-at-Zillow-EI_IE40802.11,17.htm" target="_blank">Glassdoor</a> and recent recognition from multiple organizations, including: the 100 Best Companies to Work For, Glassdoor Employees’ Choice Award, Bloomberg Gender-Equality Index, Human Rights Campaign (HRC) Corporate Equity Index, and TIME <a href="http://time.com/100companies" target="_blank">100 Most Influential Companies</a> list.Zillow Group is an equal opportunity employer committed to fostering an inclusive, innovative environment with the best employees. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. If you have a disability or special need that requires accommodation, please contact your recruiter directly.Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable state and local law.Applicants who receive job offers from Zillow Group will be asked to sign a Proprietary Rights Agreement which includes confidentiality, intellectual property assignment, customer and employee non-solicitation, and non-competition provisions. If you are contacted for a role at Zillow Group and wish to review a copy of the Proprietary Rights Agreement prior to receiving an offer, you may request a copy from your Recruiter.

Zillow

Senior Technical Program Manager, Information Security Risk

Req ID: 76626 Location: Tulsa -TUL Areas of Interest: Risk Management, BSA/AML; Information Technology Pay Transparency Salary Range: Not Available Application Deadline: 06/20/2025 BOK Financial Corporation Group includes BOKF, NA; BOK Financial Securities, Inc. and BOK Financial Private Wealth, Inc. BOKF, NA operates TransFund and Cavanal Hill Investment Management, Inc. BOKF, NA operates banking divisions: Bank of Albuquerque; Bank of Oklahoma; Bank of Texas and BOK Financial®. <h2>Bonus Type</h2> Discretionary <h2>Summary</h2> At BOK Financial, our success starts with our incredible talent.Are you an experienced Technical Analyst IV who enjoys problem solving? This is an opportunity to become involved in some major transformative projects and leverage new cutting- edge technology. Bring your passion for technical support. It’s an exciting time to join us! <h2>Job Description</h2> The Technical Analyst IV is responsible for delivering superior services acting as a liaison between the line of business and IT with a focus on end user experience such as user interfacing, user flow, data flow, and/or other UI/UX strategies. Applies skills as a seasoned, experienced professional with a full understanding of industry-wide business process and analysis practices and organizational policies and procedures. Defining and performing analysis, design, programming, planning, implementation, and supporting of some of the most critical systems software and procedures with a focus on our long term technology road map which require technical and systems knowledge. The Technical Analyst manages plans, organizes, and controls projects which have an organizational impact as well as provides day-to-day support for complex applications systems. <h2>Team Culture</h2> Our mission is to empower our company, teammates and customers through the delivery of resilient and customer-centric technology. We achieve this by leveraging our expertise in technology and deep understanding of our business units. <h2>How You'll Spend Your Time</h2> <ul> <li>You will write business requirements including data retention specs, report definition, and data security requirements for complex projects. </li> <li>You will manage Requests for Information (RFI) / Request for Proposal (RFP) processes.</li> <li>You will contribute to the technology strategy and employ Information Technology Governance policies, architecture methodologies, and SOA Governance policies. You will define and conduct research which you will leverage for the development of multi-year technology roadmaps. In this position you will identify technology gaps and present recommendations for remediation and act as project consultant across team’s project portfolio.</li> <li>You will design and execute Disaster Recovery processes.</li> <li>You will prioritize lines of business and/or Executive Funding Committee (EFC) projects and enhancement requests. This includes, creating business cases, participating in setting the strategy and vision for the line of business, and annual planning and estimating.</li> <li>You will develop and maintain critical vendor relationships. </li> <li>Mentors other analysts by providing oversight of projects or day to day support efforts.</li> <li>You will have advanced technical understanding of single application data flows across multiple applications, software and system integrations, RDBMS principles, tiered environments, Cloud environments, and well developed project management skills. </li> </ul> <h2>Education &amp; Experience Requirements</h2> This level of knowledge is normally acquired through completion of (a/an) ­­­­­­­­­­­­­­­­­­­ Bachelor’s Degree in Information Technology or Computer Science or related field of study and ­­/ or 5-7 years of directly related experience in ­­­­­­­­­­­­­Technical Analysis, Data Analytics, or Bank Operations or equivalent combination of education and experience. <ul> <li> Advanced Technical understanding of: <ul> <li>Single application data flows across multiple applications </li> <li>Software integration, system integration, and technology used</li> <li>RDBMS principles and tools </li> <li>Tiered environments (e.g. development, testing, UAT, production, DR)</li> <li>Application disaster recovery</li> <li>Leveraging knowledge of Cloud environments</li> <li>SQL Queries</li> <li>IT and IS standards and concepts</li> <li>Banking and payments industry and processes</li> <li>Conducting fit gap analysis</li> </ul> </li> <li>Solid conceptual thinking and analytical skills</li> <li>Well-developed Project Management Skills</li> <li>Solid Collaborative skills </li> </ul> <h2>Advertising Source</h2> BOK Financial Corporation Group is a stable and financially strong organization that provides excellent training and development to support building the long term careers of employees. With passion, skill and partnership you can make an impact on the success of the bank, customers and your own career! Apply today and take the first step towards your next career opportunity! The companies in BOK Financial Corporation Group are equal opportunity employers. We are committed to providing equal employment opportunities for training, compensation, transfer, promotion and other aspects of employment for all qualified applicants and employees without regard to sex, race, color, religion, national origin, age, disability, pregnancy status, sexual orientation, genetic information or veteran status. Please contact <a href="#">recruiting_coordinators@bokf.com</a> with any questions.

Bank of Oklahoma

Technical Analyst IV - Risk Management and Financial Reporting

Liberty Mutual Strategic Ventures

Principal Business Analyst II

City of Tulsa

SYSTEMS ANALYST (IT)

WHO WE ARE Empowering Connections, Inspiring Possibility SageNet is a leading managed services provider specializing in connectivity, digital signage and cybersecurity. The company connects, manages and protects technologies and devices across widely distributed enterprises. SageNet’s people, processes and technologies, coupled with its collaborative approach, empowers customers to achieve their core business objectives. The company offers world-class service and support via its US-based 24/7/365 Network Operations Centers (NOCs) and Security Operations Centers (SOCs), geographically diverse teleports, a central National Logistics Center, multiple data centers, and a nationwide field service organization. What makes SageNet unique is its Why: SageNet is passionate about Trusted Connections. This is a two-fold calling. First, the company creates trusted, reliable and secure technological connections for its customers. Second, and perhaps even more importantly, SageNet works tirelessly to build trusted human connections with its customers, partners and communities. The company believes that by creating, discovering and nurturing these trusted connections, SageNet enhances the world that connects us all. With a three-decade track record in managed services, SageNet boasts a long-term customer base that includes the nation’s largest retail, financial, healthcare, utilities and energy organizations. SageNet manages communications for more than 430,000 endpoints. Headquartered in Tulsa, SageNet has regional offices in Atlanta, Toronto and Washington, D.C. WHAT YOU’LL DO The Solutions Architect is responsible for providing comprehensive pre-sales technical consulting support for all types of enterprise managed network solutions. Activities include but are not limited to: Evaluating customer needs and requirements (both business and technical) through discovery meetings and/or calls, solution architecting, technical writing, proposal generation, interdepartmental coordination, and customer presentations. The primary role is to assist Sales in maximizing Revenues by designing Solutions that best leverage SageNet’s capabilities to solve business and technical problems for our customers. Major duties and responsibilities: <ul> <li>Responsible for technical relationships with customers</li> <li>Establish and maintain key technical relationships with potential and existing accounts</li> <li>Lead pre-sale discovery and technical communications with customers</li> <li>Engage potential and existing customers to determine needs and requirements for network services (both from a business and technical standpoint)</li> <li>Act as subject matter expert on SageNet services and equipment offerings</li> <li>Act as the Lead Architect for custom solutions</li> <li>Responsible for developing complete solutions based on knowledge of existing products and services, as well as future roadmap</li> <li>Perform due diligence on overall solution including technical and business requirements and company risk analysis</li> <li>Help determine solution cost items and provide documentation of proposed custom solutions</li> <li>Validate operational feasibility of proposed solution with internal resources</li> <li>Clearly communicate technical superiority of proposed SageNet solution</li> <li>Document, drive and complete all account supporting deliverables</li> <li>Co-develop pricing and ROI strategy with Account Manager</li> <li>Effectively engage company resources in all departments to develop high quality RFP/RFI/RFQ responses</li> <li>Responsible for assisting in the collection of RFI/RFP/RFQ responses from Operations, Engineering, etc.</li> <li>Develop and deliver technical presentations to customers</li> <li>Assist in development of proposals, pricing, technical white papers, application notes, test plans and feedback reports</li> <li>Work hand in hand with Sales to close deals</li> <li>Team with Account Managers to develop account strategies</li> <li>Work hand in hand with Product Management Team to determine feasibility of new products and services</li> <li>Create quality relationships with current suppliers and partners, while also being aware and educated on new technologies that are affecting the market space</li> <li>Act as a source of knowledge for creating new solutions based on new products in the market</li> <li>Simplify or streamline current SageNet delivery of customer solutions</li> </ul> WHO YOU ARE Key Qualifications <ul> <li>Minimum 15 years’ technical pre-sales technical experience supporting network service delivery offerings to large enterprise customers</li> <li>Strong business and technical acumen</li> <li>Strong listening and observational skills</li> <li>Strong analytical ability</li> <li>Excellent verbal, written, and presentation skills</li> <li>In-depth knowledge of networking protocols, routing and concepts</li> <li>In-depth knowledge of enterprise applications commonly operating in WAN environment</li> <li>Ability to qualify and design detailed network solutions</li> <li>Ability to establish and build relationships in large IT organizations</li> <li>Ability and strong desire to quickly learn new concepts and ideas</li> <li>Ability to develop creative solutions for new opportunities</li> <li>Experience with developing network architectures using Cisco, Meraki and/or Fortinet equipment strongly desired</li> <li>Experience with a variety of access technologies such as Cellular, Satellite services, Broadband and High-Capacity solutions strongly desired</li> <li>Hands-on experience with configuration and management of networking equipment a plus</li> <li>Ability to travel</li> <li>College degree: Engineering or Computer Science preferred</li> <li>Cisco professional certification strongly desired</li> </ul> WHERE YOU’LL WORK Enjoy the flexibility of our hybrid work model. Our business casual working environment fosters collaboration and productivity. Special Working Conditions: <ul> <li>Work productively in a corporate office space, remotely, or while travelling to customer sites</li> <li>Business casual in office, and business professional in front of customers</li> <li>This position will report to an office and will be part of a larger team atmosphere.</li> <li>Requires some nights, weekends, and overnight travel</li> <li>Up to 25% travel, so ability to travel that extensively, and be in planes without issues is required</li> </ul> PHYSICAL REQUIREMENTS <ul> <li>Be able to sit for long periods of time without issues</li> <li>Be able to stand for long periods of time while giving presentations</li> <li>Ability to participate in some physically demanding situations such as tradeshow assemblies, equipment installation, etc.</li> <li>Extensive use of hands and fingers for typing, handling baggage, and paperwork</li> <li>Extensive use of eyes for reviewing contracts and data on a computer screen or in physical form</li> <li>Up to 25% travel, so ability to travel that extensively, and be in planes without issues is required</li> </ul> CLASSIFICATION*: Salaried/Exempt POSITION TYPE: Fulltime TRAVEL REQUIREMENTS: 25% travel DIRECT REPORTS: No Direct Reports SAFETY SENSITIVE: No Ready to join a team that values trusted connections? Apply now! Equal Opportunity Employer SageNet is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Legal Disclaimer This job description is intended to provide a general overview of the position. It is not an exhaustive list of all responsibilities, duties, and skills required. SageNet reserves the right to modify this job description at any time, with or without notice. Employment with SageNet is at-will, meaning that either the employee or the company may terminate the employment relationship at any time, with or without cause or notice. SageNet will provide reasonable accommodations for qualified individuals with disabilities. As a managed services provider, SageNet maintains a high level of information Security. SageNet has a published Information Security Policy and provides mandatory Security Awareness Training for all employees. SageNet requires that all employees adhere to published SageNet security policy, failure to do so may result in termination of employment. The SageNet security program is only as strong as our people and as such it is the responsibility of all employees to protect corporate and customer data following best practices and policies.

Sagenet

Solutions Architect

CBRE

Sr. Finance Analyst (Remote EST/CST)

Zoom is a company driven by our unique culture and focus on delivering happiness to our customers. By focusing on happy employees and happy customers, we have experienced amazing growth and success. Led by Eric S. Yuan, the #1 ranked CEO on Glassdoor, our unique culture, focus on teamwork and fun environment makes Zoom an awesome place to work. We are expanding teams across the organization and we need more amazing “Zoomies” to join the team! If you are motivated by delivering happiness, come join us at Zoom!We’re seeking a Senior Business Operations Analyst to optimize and scale business operations across processes, data, and systems— with a deep focus on SaaS sales models and technologies. The ideal candidate brings extensive experience in subscription management, CRM, billing, and ERP platforms, and understands the full SaaS customer lifecycle, including lead-to-cash and renewals.As a key liaison between business and technology teams, this role will lead initiatives that drive cross-functional alignment, improve systems, and deliver scalable, tech-enabled solutions to support a high-growth, recurring-revenue business.Domain Expertise<ul> <li>SaaS Business Model: Deep understanding of subscription-based pricing, cloud delivery, multitenancy, and recurring revenue structures.</li> <li>SaaS Metrics: Familiarity with key performance indicators such as MRR, ARR, TCV, and churn.</li> <li>Sales Cycle &amp; GTM Strategy: Knowledge of SaaS sales lifecycle including lead qualification, demos/trials, onboarding, and go-to-market models (e.g., freemium, self-service, high-touch).</li> <li>Operational Processes: Expertise in lead-to-quote, quote-to-cash, renewals, and upsells within a SaaS environment.</li> <li>Customer Segmentation: Understanding of SMB, mid-market, and enterprise personas and how system processes support each.</li> <li>Retention &amp; Growth Strategies: Experience with upselling, cross-selling, and proactive customer success initiatives.</li> <li>Systems &amp; Tooling: Proficiency in CRM and GTM tools such as Salesforce, Clari, and related GTM systems.</li> <li>Cross-System Data Mapping: Skilled in process and data flow mapping across sales, finance, and customer success functions.</li> </ul>Key Responsibilities:<ul> <li>Requirements &amp; Solution Design: Gather and translate business needs into scalable, secure system solutions.</li> <li>System Implementation &amp; Integration: Lead or support deployment and integration of business-critical applications.</li> <li>Testing &amp; Deployment: Manage UAT efforts and ensure solution readiness for production release.</li> <li>Process &amp; System Optimization: Identify areas for automation and efficiency gains across platforms and processes.</li> <li>Data &amp; Insights: Analyze business data and create dashboards/reports to support strategic decisions.</li> <li>Cross-Functional Collaboration: Align business, IT, and project teams to ensure successful delivery and change adoption.</li> <li>System Support: Provide ongoing administration and enhancement support for platforms like Salesforce and ERP.</li> <li>Project Execution: Lead or contribute to complex initiatives, ensuring on-time, on-scope, and on-budget delivery.</li> </ul>Technical Expertise: <ul> <li>Advanced experience with Salesforce, including configuration and cross-functional workflows.</li> <li>Hands-on experience with tools such as Zuora, Clarity, Workday, or similar.</li> <li>Proficiency in SQL for data querying and reporting; experience defining KPIs and collaborating with analytics teams.</li> <li>Strong UAT planning and execution skills.</li> <li>Familiarity with Agile/Scrum methodologies and tools such as Jira and Confluence.</li> </ul>Preferred Qualifications:<ul> <li>Prior experience in a high-growth SaaS environment.</li> <li>Strong background in Sales Operations, including sales forecasting, compensation, and sales methodology.</li> <li>Proficiency with enterprise platforms including ERP, CRM, CPQ, or subscription billing systems.</li> <li>Bachelors or Masters degree in Business, Information Systems, Computer Science, or related field.</li> <li>7+ years of experience as a Business Operations Analyst or similar role within a SaaS or enterprise environment.</li> </ul>Salary Range or On Target Earnings:Minimum:$97,600.00Maximum:$225,700.00In addition to the base salary and/or OTE listed Zoom has a Total Direct Compensation philosophy that takes into consideration; base salary, bonus and equity value.Note: Starting pay will be based on a number of factors and commensurate with qualifications &amp; experience.We also have a location based compensation structure; there may be a different range for candidates in this and other locationsAt Zoom, we offer a window of at least 5 days for you to apply because we believe in giving you every opportunity. Below is the potential closing date, just in case you want to mark it on your calendar. We look forward to receiving your application!Anticipated Position Close Date:06/16/25Ways of Working Our structured hybrid approach is centered around our offices and remote work environments. The work style of each role, Hybrid, Remote, or In-Person is indicated in the job description/posting.Benefits As part of our award-winning workplace culture and commitment to delivering happiness, our benefits program offers a variety of perks, benefits, and options to help employees maintain their physical, mental, emotional, and financial health; support work-life balance; and contribute to their community in meaningful ways. Click <a href="https://careers.zoom.us/benefits" target="_blank">Learn</a><a href="http://careers.zoom.us/benefits" target="_blank"> </a>for more information.About Us Zoomies help people stay connected so they can get more done together. We set out to build the best collaboration platform for the enterprise, and today help people communicate better with products like Zoom Contact Center, Zoom Phone, Zoom Events, Zoom Apps, Zoom Rooms, and Zoom Webinars. We’re problem-solvers, working at a fast pace to design solutions with our customers and users in mind. Find room to grow with opportunities to stretch your skills and advance your career in a collaborative, growth-focused environment. Our Commitment​At Zoom, we believe great work happens when people feel supported and empowered. We’re committed to fair hiring practices that ensure every candidate is evaluated based on skills, experience, and potential. If you require an accommodation during the hiring process, let us know—we’re here to support you at every step. If you need assistance navigating the interview process due to a medical disability, please submit an <a href="https://form.asana.com/?k=OIuqpO5Tv9XQTWp1bNYd8w&amp;d=1127274756253361" target="_blank">Accommodations Request Form</a> and someone from our team will reach out soon. This form is solely for applicants who require an accommodation due to a qualifying medical disability. Non-accommodation-related requests, such as application follow-ups or technical issues, will not be addressed.#LI-Remote

Zoom

Sr. Business Operations Analyst

Who we are At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to<a href="https://customers.twilio.com/" target="_blank"> hundreds of thousands of businesses </a>and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to <a href="https://www.twilio.com/en-us/blog/open-work" target="_blank">remote-first work</a>, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands. See yourself at Twilio Join us as a Principal Design Researcher on our Emerging Technology and Innovation (ETI) team. Who we are &amp; why we’re hiring Twilio powers real-time business communications and data solutions that help <a href="https://customers.twilio.com/" target="_blank">companies and developers worldwide</a> build better applications and customer experiences. Although we're headquartered in San Francisco, we have presence throughout South America, Europe, Asia and Australia. We're on a journey to becoming a global company that actively opposes racism and all forms of oppression and bias. At Twilio, we support <a href="https://www.twilio.com/company/diversity" target="_blank">diversity, equity &amp; inclusion</a> wherever we do business. About the job We are seeking a visionary and entrepreneurial Design Researcher passionate about building the future, not just improving the present. In this role, you will lead Horizon 3 innovation—imagining, shaping, and validating breakthrough product concepts that could fundamentally transform the enterprise landscape over the next 3-5+ years. As part of our team, your mandate is to look beyond current product lines and incremental enhancements. Your goal is to help imagine the future that will exist based on technological advances across AI/ ML, AGI, quantum computing, blockchain and more. Working side-by-side with world-class researchers, engineers, and product managers, you will take bold, unproven ideas from whiteboard to working prototype—navigating ambiguity, systematically de-risking concepts, and driving structured experimentation. You will help us reimagine future experiences for our customers. Your success will be measured by your ability to identify and validate opportunities that can shape the next era of growth for Twilio—and the broader technology ecosystem. Responsibilities In this role, you’ll: <ul> <li>Define &amp; Lead Research: Lead end-to-end qualitative and quantitative design research across early-stage, exploratory projects; rigorously uncover customer needs, pain points, and emerging trends</li> <li>Strategy &amp; Opportunity Framing: Provide thought leadership and frameworks that connect research findings to business and product strategy; help teams prioritize opportunities and guide decision-making</li> <li>Synthesize Insights and communicate effectively: Distill complex data into clear, actionable narratives and frameworks for senior executives, product managers, and engineers</li> <li>Drive Experimentation: Collaborate with Product and Design to rapidly test new hypotheses via concepts, prototypes, and MVPs</li> <li>Mentorship: Mentor and elevate best practices for design research across the Horizon 3 team and broader Twilio UX community</li> <li>Customer Advocacy: Represent the voice of the customer in every conversation. Inspire teams to build solutions that surprise and delight customers</li> </ul> Qualifications Not all applicants will have skills that match a job description exactly. Twilio values diverse experiences in other industries, and we encourage everyone who meets the required qualifications to apply. While having “desired” qualifications make for a strong candidate, we encourage applicants with alternative experiences to also apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table! Required: <ul> <li>7+ years of experience in design research, user research, or a related field—preferably with time spent in innovation or new product development environments.</li> <li>Proven track record of leading ambiguous, zero-to-one research programs in fast-paced, high-growth tech companies.</li> <li>Mastery of a wide array of research methods, from ethnography and contextual inquiry to co-creation workshops and rapid concept validation.</li> <li>Experience with qualitative and quantitative data, and ability to easily switch between big-picture thinking and tactical execution.</li> <li>Exceptional communication, storytelling, and influence skills—executive presence a must.</li> <li>Passion for working on highly cross-functional teams and an entrepreneurial, “builder” mentality.</li> <li>Bachelor’s or advanced degree in HCI, Design, Psychology, Anthropology, or a related discipline.</li> </ul> Desired: <ul> <li>Experience working with AI ML technology and customer engagement platforms</li> <li>Experience working in trust, security, or fraud prevention</li> <li>Experience guiding innovation in a multi-sided platform environment</li> <li>Portfolio or case studies illustrating your impact on breakthrough product or business opportunities</li> </ul> Location TThis role will be remote, but is not eligible to be hired in San Francisco, CA, Oakland, CA, San Jose, CA, or the surrounding areas. Travel We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings. What We Offer Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location. Compensation *Please note this role is open to candidates outside of Colorado, California, New York, and Washington. The information below is provided for candidates hired in those locations only. The estimated pay ranges for this role are as follows: <ul> <li>Based in Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, Vermont or Washington D.C. : $152,500.00-$190,600.00.</li> <li>Based in Washington D.C., Illinois, Maryland, Massachusetts or California (outside of the San Francisco Bay Area): $161,500.00-$201,800.00.</li> <li>Based in the San Francisco Bay area, California: $179,400.00-$224,200.00.</li> <li>This role may be eligible to participate in Twilio’s equity plan and corporate bonus plan. All roles are generally eligible for the following benefits: health care insurance, 401(k) retirement account, paid sick time, paid personal time off, paid parental leave.</li> </ul> The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location within the state. Application deadline information Applications for this role are intended to be accepted until June 20th 2025, but may change based on business needs. Twilio thinks big. Do you? We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call <a href="https://www.twilio.com/company/values" target="_blank">Twilio Magic</a>. Additionally, we empower employees to build <a href="https://twilio.org/support-and-resources/impact-fund" target="_blank">positive change in their communities</a> by supporting their volunteering and donation efforts. So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for, <a href="https://www.twilio.com/company/jobs#open-positions" target="_blank">please consider other open positions</a>. Twilio is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.

Twilio

Principal Design Researcher ,Emerging Technology and Innovation

The OpportunityResponsible for preparing the donor, donor area and equipment for the pheresis processors.You will report to the Assistant Center Manager.The Role<ul> <li>Prepares the autopheresis machine for the pheresis process. </li> <li>Monitor the donor and the pheresis process, responds to specific alarms or signals that may occur during the process. </li> <li>Disconnect the donor when the process is complete. </li> <li>Maintain alertness and awareness to any reaction donor may have during or after the pheresis process and notifies appropriate staff. </li> <li>Use Personal Digital Assistant (PDA) to record incidents that occur during the pheresis process, such as machine alerts and alarms, volume variances and donor adverse events. </li> <li>Use PDA to link equipment and soft goods used in the pheresis process to the appropriate donor. </li> <li>Alerts Group Leader or Supervisor of donor flow issues. </li> <li>Ensure the accurate recording of donor data in the electronic donor information management system as outlined in the Standard Operating Procedures (SOPs). </li> <li>Understand the policies and procedures associated with hyper immune programs at the center if applicable. </li> <li>Maintain clean efficient work environment, and ensures sufficient operating supplies and forms are available as needed. Follows all Health Safety &amp; Environmental (HSE) and Occupational Safety and Health Administration (OSHA) policies and procedures. Promotes safety in all actions. </li> <li>Maintain confidentiality of all personnel, donor and center information. </li> <li>May be cross-trained in other areas to meet the needs of the business. </li> <li>Bilingual skills may be required, at the discretion of the organization, to meet the needs of the business. </li> <li>Perform job-related duties as assigned. </li> </ul>Your skills and experienceEducationHigh school diploma or equivalent required Experience <ul> <li>Minimum of three (3) months’ work experience, preferably in medical or health provider environment or equivalent combination of education and experience</li> <li>Will perform basic math calculations</li> </ul>Working Conditions (physical &amp; mental requirements) <ul> <li>Understand, remember and apply oral and/or written instructions</li> <li>Understand and follow basic instructions and guidelines</li> <li>Must be able to see and speak with customers and observe equipment operation. </li> <li>Occasionally perform tasks while standing and walking up to 100% of time </li> <li>Reach, bend, kneel and have high level of manual dexterity </li> <li>Occasionally be required to lift and carry up to 25 pounds</li> <li>Fast paced environment with frequent interruptions</li> <li>Frequently exposed to hazardous chemicals, extreme temperatures and to blood borne pathogens · Required to wear Personal Protective Equipment while performing specific tasks or in certain areas</li> <li>Required to work overtime and extended hours to support center operational needs</li> </ul><h2>Our Benefits</h2>For more information on CSL Plasma benefits visit <a href="https://cslbenefits.com/cslp" target="_blank">https://cslbenefits.com/cslp</a>.<h2>About CSL Plasma</h2>CSL Plasma is one of the world's largest collectors of human plasma. Our work helps to ensure that people with rare and serious diseases are able to live normal, healthy lives. We are committed to our work because lives depend on us. Learn more about <a href="https://www.cslplasma.com/about-csl-plasma" target="_blank">CSL Plasma</a>.<h2>We want CSL to reflect the world around us</h2>As a global organization with employees in 35+ countries, CSL embraces inclusion and belonging. Learn more about <a href="https://www.csl.com/careers/inclusion-and-belonging" target="_blank">Inclusion &amp; Belonging</a> at CSL.<h2>Do work that matters at CSL Plasma!</h2>

CSL Behring

Customer Service - Donor Support Technician

Req ID: 76581 Location: Tulsa -TUL Areas of Interest: Digital Technology Pay Transparency Salary Range: Not Available Application Deadline: 06/15/2025 BOK Financial Corporation Group includes BOKF, NA; BOK Financial Securities, Inc. and BOK Financial Private Wealth, Inc. BOKF, NA operates TransFund and Cavanal Hill Investment Management, Inc. BOKF, NA operates banking divisions: Bank of Albuquerque; Bank of Oklahoma; Bank of Texas and BOK Financial®. <h2>Bonus Type</h2> Discretionary <h2>Summary</h2> The IT department at BOKF drives the bank’s cutting-edge technology infrastructure and prioritizes cybersecurity, ensuring seamless and secure digital operations. From supporting robust data centers to safeguarding sensitive financial data, we are always at the forefront of innovation, implementing the latest technologies to elevate banking services. Our dedicated teams provide strategic and comprehensive support, meeting the ever-changing needs of both clients and employees across the entire enterprise. <h2>Job Description</h2> The Site Reliability Engineer III is primarily responsible for designing, building and maintaining efficient large-scale systems. Site Reliability Engineering (SRE) is an engineering discipline that combines software and systems engineering to build and run large-scale, distributed, fault-tolerant systems. The SRE III ensures that applications have reliability and the appropriate uptime for users' needs with a fast rate of improvement. Maintain application capacity and performance. <h2>Team Culture</h2> Our mission is to empower our company, teammates and customers through the delivery of resilient and customer-centric technology. We achieve this by leveraging our expertise in technology and deep understanding of our business units. <h2>How You'll Spend Your Time</h2> <ul> <li>You will design, develop, test, and deploy applications and services while identifying and improving operational processes.</li> <li>You will collaborate with cross-functional teams to enhance monitoring tools and understand complex data and security flows.</li> <li>You will perform job scheduling tasks, including writing, reading, and troubleshooting job plans.</li> <li>You will triage and resolve technical escalations, develop scripts and stored procedures, and support live deployments.</li> <li>You will analyze real-time data, advise stakeholders on issues, and apply RDBMS principles in designing data structures.</li> <li>You will apply architectural governance, manage technology assets, and follow IT and SOA standards.</li> <li>You will utilize Agile, Scrum, and Kanban methodologies to organize and execute project tasks with moderate supervision.</li> </ul> <h2>Education &amp; Experience Requirements</h2> This level of knowledge is normally acquired through completion of a Bachelor’s Degree in Business, Computer Technology/Science, or a related field and 8+ years of experience in MIS or equivalent related field or 15 years of work-related experience. <ul> <li>Proficient in Java, Python, Linux, scripting</li> <li>Experience with cloud compute technologies, network monitoring, data processing and analytics, kubernete architecture and deployment and / or terraform infrastructure strategies.</li> <li>Experience with datacenter monitoring, service-oriented systems, micro-services</li> <li>Experience with networking monitoring, networking protocols, SNMP, syslog, network telemetry, REST API</li> <li>Experience with Scrum &amp; Agile Methodologies working knowledge of simple to moderate job scheduling systems and how to create job schedules</li> <li>Proficient in Software Integration Systems e.g., MuleSoft, SSIS, etc.</li> <li>Experience with technical infrastructure principles e.g., Windows Server, UNIX, Tomcat, IIS. RDBMS principals, Microsoft SQL. Experience driving applications and infrastructure upgrades.</li> <li>Knowledge of Quality/Testing Methodologies</li> <li>Experience with disaster recovery application</li> <li>Excellent organizational, verbal, and written communication skills</li> <li>Experience in system architecture</li> <li>Experience with automation pipelines</li> <li>Experience with CI/CD</li> </ul> Preferred Experience: • System Design and Architecture: Collaborate with software engineers and architects to design and implement scalable and reliable systems. • Monitoring and Incident Response: Develop and maintain monitoring tools and dashboards to ensure system health and performance. Respond to incidents and outages, performing root cause analysis and implementing corrective actions. • Automation and Scripting: Create and maintain automation scripts to streamline operations and reduce manual intervention. • Performance Optimization: Analyze system performance and identify bottlenecks. Implement solutions to improve efficiency and reduce latency. • Capacity Planning: Forecast system capacity needs and plan for future growth. Ensure systems can handle increased load and traffic. • Security and Compliance: Ensure systems adhere to security best practices and regulatory requirements. Implement security measures to protect sensitive data. • Documentation: Maintain comprehensive documentation of system architecture, configurations, and procedures. • Collaboration: Work closely with development, operations, and security teams to ensure seamless integration and deployment of new features and updates. <h2>Working Conditions &amp; Physical Requirements</h2> Office BOK Financial Corporation Group is a stable and financially strong organization that provides excellent training and development to support building the long term careers of employees. With passion, skill and partnership you can make an impact on the success of the bank, customers and your own career! Apply today and take the first step towards your next career opportunity! The companies in BOK Financial Corporation Group are equal opportunity employers. We are committed to providing equal employment opportunities for training, compensation, transfer, promotion and other aspects of employment for all qualified applicants and employees without regard to sex, race, color, religion, national origin, age, disability, pregnancy status, sexual orientation, genetic information or veteran status. Please contact <a href="#">recruiting_coordinators@bokf.com</a> with any questions.

283 IT Jobs in Bentonville, AR, USA