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<h1>Financial Services - Technology Risk - Senior Associate</h1> <h1>Financial Services - Technology Risk - Senior Associate</h1> <a href="https://pwc.wd3.myworkdayjobs.com/US_Experienced_Careers/job/NY-New-York/Financial-Services---Technology-Risk---Senior-Associate_575881WD?source=US_EXP_Careers" target="_blank">Apply</a> Job Category Core Risk Level Senior Associate Specialty/Competency Risk Time Type Full time Travel Requirements Up to 60% Job ID 575881WD Location(s) IL-Chicago, DC-Washington, PA-Philadelphia, MA-Boston, NJ-Florham Park, NY-New York A career in our Core Risk Enterprise Risk Management practice, within Risk Consulting services, will provide you with the opportunity to help organisations rethink their approach to risk by developing a distinctive strategy and creating capabilities and performance. We play an important part in helping our clients assess, design and develop solutions that not only help them manage risk but also transform risk and complexity into a sustainable advantage. Our team helps organisations implement and sustain enterprise risk management programmes. As part of the team, you’ll help to improve our clients performance and add value by facilitating the proactive governance and management of risk, helping clients identify, assess, and manage known and emerging risks within defined appetite levels and tolerances. To really stand out and make us fit for the future in a constantly changing world, each and every one of us at PwC needs to be a purpose-led and values-driven leader at every level. To help us achieve this we have the PwC Professional; our global leadership development framework. It gives us a single set of expectations across our lines, geographies and career paths, and provides transparency on the skills we need as individuals to be successful and progress in our careers, now and in the future. As a Senior Associate, you'll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. PwC Professional skills and responsibilities for this management level include but are not limited to: <ul> <li>Use feedback and reflection to develop self awareness, personal strengths and address development areas.</li> <li>Delegate to others to provide stretch opportunities, coaching them to deliver results.</li> <li>Demonstrate critical thinking and the ability to bring order to unstructured problems.</li> <li>Use a broad range of tools and techniques to extract insights from current industry or sector trends.</li> <li>Review your work and that of others for quality, accuracy and relevance.</li> <li>Know how and when to use tools available for a given situation and can explain the reasons for this choice.</li> <li>Seek and embrace opportunities which give exposure to different situations, environments and perspectives.</li> <li>Use straightforward communication, in a structured way, when influencing and connecting with others.</li> <li>Able to read situations and modify behavior to build quality relationships.</li> <li>Uphold the firm's code of ethics and business conduct.</li> </ul> Job Requirements and Preferences: Basic Qualifications: Minimum Degree Required: Bachelor Degree Minimum Years of Experience: 3 year(s) of relevant experience. Preferred Qualifications: Degree Preferred: Master of Business Administration Preferred Fields of Study: Accounting, Finance, Risk Management Preferred Knowledge/Skills:Demonstrates proven thorough knowledge and/or proven record of success with one or more of the following: <ul> <li>Financial Services products and services (e.g., Retail Banking, Commercial Banking, Capital Markets, Asset Management, Insurance);</li> <li>Financial Services industry companies, trends, and practices;</li> <li>Analyzing large data sets and familiarity with related data analysis tools (e.g., Alteryx, Tableau, Salesforce); and,</li> <li>Business process design, modeling, and automation as well as related tools (e.g., UiPath).</li> </ul> Demonstrates proven thorough abilities and success with assessing the effectiveness and efficiency of risk and compliance programs, including: <ul> <li>Considering leading standards (e.g. COSO, ERM), regulatory requirements and supervisory expectations;</li> <li>Designing or supporting sustainable risk management and compliance programs, including governance and oversight, standards and processes, tools and technology, metrics and reporting;</li> <li>Identifying and assessing risks and controls for financial and/or non-financial risk; and,</li> <li>Designing and implementing models for data classification and mapping based on regulatory and business requirements to provide requisite dashboards and reporting.</li> </ul> Demonstrates proven thorough abilities and success with identifying and addressing client needs: <ul> <li>Actively participating in client discussions and meetings;</li> <li>Communicating complex messages clearly and concisely in verbal and written form;</li> <li>Managing client feedback and navigating ambiguous situations to deliver on client requests; and,</li> <li>Building relationships with internal and client stakeholders.</li> </ul> Demonstrates proven thorough abilities and success as a team leader and individual contributor: <ul> <li>Creating a positive environment by monitoring workloads of the team while meeting client expectations and respecting the work-life quality of team members;</li> <li>Providing candid, meaningful feedback in a timely manner;</li> <li>Keeping leadership informed of progress and issues; and,</li> <li>Considering cross-cultural differences and fostering a global mindset for the team.</li> </ul> Learn more about how we work: <a href="https://pwc.to/how-we-work" target="_blank">https://pwc.to/how-we-work</a> PwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: <a href="https://pwc.to/H-1B-Lottery-Policy" target="_blank">https://pwc.to/H-1B-Lottery-Policy</a>. All qualified applicants will receive consideration for employment at PwC without regard to race; creed; color; religion; national origin; sex; age; disability; sexual orientation; gender identity or expression; genetic predisposition or carrier status; veteran, marital, or citizenship status; or any other status protected by law. PwC is proud to be an affirmative action and equal opportunity employer. The salary range for this position is: $84,000 - $202,000, plus individuals may be eligible for an annual discretionary bonus. Actual compensation within the range will be dependent upon the individual's skills, experience, qualifications and location, and applicable employment laws. PwC offers a wide range of benefits, including medical, dental, vision, 401k, holiday pay, vacation and more. To view our benefits at a glance, please visit the following link: <a href="https://pwc.to/benefits-at-a-glance" target="_blank">https://pwc.to/benefits-at-a-glance</a> <h1>Financial Services - Technology Risk - Senior Associate</h1> <a href="https://pwc.wd3.myworkdayjobs.com/US_Experienced_Careers/job/NY-New-York/Financial-Services---Technology-Risk---Senior-Associate_575881WD?source=US_EXP_Careers" target="_blank">Apply</a>

Financial Services - Technology Risk - Senior Associate

Overview This is a remote role that may be hired in several markets across the United States. This position is part of the small business digital banking team and will allocate technical resources and associates within the Information Technology (IT) department of the Bank. Manages a team of associate to ensure effective delivery of service and project results. Oversees the design, implementation, and support of systems and applications. Partners with peers, senior management, business units, and associate teams to align projects or tasks with wider organizational goals. Responsibilities <ul> <li>Production Support - Provides direction and oversight to digital banking applications. Assigns project tasks, drives schedules, coordinates releases, and conveys results or updates to the appropriate parties. Provides first line communication and direction for production incidents. Develops and utilizes methods of tracking system performance.</li> <li>Managerial Functions - Establishes and monitors expectations to achieve company and department goals. Makes appropriate changes to IT policies, standards, procedures, and efficiencies in order to meet objectives. Manages the performance, training, and evaluation of assigned staff. Maximizes department achievements by providing professional development. Ensures bank needs are met through prioritization and resource allocation. Supports budget forecasting, capital planning and invoicing.</li> <li>Business Support - Directs programming, business analysis, or testing activities, including the determination of scope, time and cost estimates, and system impact within user requests. Facilitates system modifications within existing system architecture and assists with architectural changes as necessary. Elicits and refines business technology roadmaps, including setting priority and understanding cross team impacts.</li> <li>Technical Expertise - Serves as a technical expert and strategic leader to senior management, associates, and business units. Ensures that team activities comply with all appropriate configuration, change controls, and security standards. Participates in business meetings and special projects to provide insight on end-user needs. Keeps abreast of industry trends. Identifies and holds accountable vendors in support of system updates and maintenance.</li> </ul> Qualifications Bachelor's Degree and 6 years of experience in Applications development, applications analysis or systems engineering OR High School Diploma or GED and 10 years of experience in Applications development, applications analysis or systems engineering. Preferred Qualifications: <ul> <li>Previous leadership for technical implementation, </li> <li>Knowledge of Standard Development Life Cycles (like Waterfall or Agile), </li> <li>Knowledge of system and data design</li> <li>Experience leading a high-volume help desk and/or Application Support Team</li> <li>Knowledge of Monitor Tools</li> <li>Ability to manage and coach both people and processes.</li> <li>Experience in a ticketing and incident management environment.</li> </ul> This job posting is expected to remain active for 45 days from the initial posting date listed above. If it is necessary to extend this deadline, the posting will remain active as appropriate. Job postings may come down early due to business need or a high volume of applicants. If hired in North Carolina, the base pay for this position is generally between $110,152 and $168,900. Actual starting base pay will be determined based on skills, experience, location, and other non-discriminatory factors permitted by law. For some roles, total compensation may also include variable incentives, bonuses, benefits, and/or other awards as outlined in the offer of employment. First Citizens benefits programs are designed to meet our associates where they are in life. Full-time associates (20+ hours) are offered a comprehensive benefits program, with customized offerings, including those designed to support families, however defined. More information regarding our benefits offerings can be found here: <a href="https://jobs.firstcitizens.com/benefits" target="_blank">https://jobs.firstcitizens.com/benefits</a>. #LI-JM1

SVB Financial Group

Manager IT - Support (Remote)

Overview This is a remote role that may only be hired in the following location(s): AZ, NC, TX This position is responsible for the leadership and management of programs across the Bank. Oversees the complex, strategic coordination of multiple projects within an initiative in order to achieve business goals, including management of overall scope, cost, staffing, and performance. Evaluates program effectiveness and delivers tactical insight through reporting to senior management and other key stakeholders. This position will primarily support IT Infrastructure programs that are part of the First Citizens Bank Technology Strategy Roadmap, M&amp;A Integration programs, Data Center Optimization program, Cloud Adoption program and Platform Consolidation programs. Responsibilities Program Management - Develops, implements, and evaluates all aspects of assigned programs including sub-projects and related initiatives. Manages planning, schedule, resources, and risk. Ensures quality and compliance, implementing corrective action where necessary, to ensure cohesion between individual projects and the overall program. Communicates key performance indicators and program metrics to the appropriate parties. Business Strategy - Collaborates with business units and senior executives to understand Bank needs, aligning the goals and purpose of projects to wider strategic objectives. Develops cases to outline and justify program-level initiatives in accordance with organizational planning. Relationship Development - Develops influential relationships with vendors, business leaders, and other key stakeholders in support of program success. Oversees vendor selection, negotiations, issues resolution, and ongoing relationship management for assigned initiatives. Qualifications Bachelor's Degree and 8 years of experience in Project management or Program management OR High School Diploma or GED and 12 years of experience in Project management or Program management Other Preferred Qualifications: <ul> <li>Program Management Experience: IT Infrastructure, Data Center Optimization, Cloud Adoption</li> <li>Experience in IT Strategy &amp; IT Infrastructure project delivery</li> <li>Experience at a Large Financial Institution (LFI) </li> <li>Experience with Clarity or similar PPM tools </li> <li>Experience with Jira for project planning, delivery, and reporting </li> <li>PMP certification or PgMP certification </li> <li>Experience delivering projects via Agile methodology a plus</li> </ul> Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates. More information can be found at <a href="https://jobs.firstcitizens.com/benefits" target="_blank">https://jobs.firstcitizens.com/benefits</a>. #EJC

Program Manager - IT Infrastructure (Remote)

Overview This position is in Enterprise Data Management - Transaction Testing area which provides testing on regulatory and other key reports to validate that the data reported was consistent with the source documents, loan systems, and with any regulatory or executive guidance. The candidate would provide support to the Manager-Transaction Testing. Responsible for assisting a team of testers, validating the testing results, and providing the supporting information to compile the reports. Recommends enhancements to current processes and reports. Serves as backup for the Manager-Transaction Testing. This role is remote eligible on the East Coast. Responsibilities <ul> <li>Sampling: Coordinate with the Sr. Risk Analyst – Adherence Testing to obtain samples with all the necessary information for regulatory report testing.</li> <li>Testing: Lead the process of performing transaction testing on regulatory and other key reports. Assign workload to a team of offshore testers. Ensure testing team has access to all required systems. Train and mentor testing team. Monitor and provide regular updates on testing activities. Support the testing team as needed to ensure timely completion of projects. </li> <li>Validation: Consolidate testing results from testing team. Review and ensure all errors and discrepancies identified by the testers are accurate and supported with the relevant documentation. Interpret and summarize testing results.</li> <li>Report: Work with the Transaction Testing Manager to compile and ensure timely completion and delivery of management reports that summarize the testing results.</li> <li>Operational Support: Provides support and backup to the Manager – Transaction Testing, as necessary.</li> <li>Remote eligible.</li> </ul> Qualifications Bachelor's Degree and 4 years of experience in Risk management, or financial analysis, or statistical modeling OR High School Diploma or GED and 8 years of experience in Risk management, or financial analysis, or statistical modeling Other Preferred Qualifications <ul> <li>Experience in Banking and Finance industry, preferably with commercial credit analysis.</li> <li>Knowledge of commercial loan documents.</li> <li>Excellent verbal, written and interpersonal communications skills.</li> <li>Strong analytical skills with high attention to detail and accuracy.</li> <li>Ability to work independently and collaboratively; take instructions and take initiative.</li> <li>Strong time management and prioritization skills.</li> <li>Microsoft Excel, Power Point and Word competency required.</li> </ul> This job posting is expected to remain active for 45 days from the initial posting date listed above. If it is necessary to extend this deadline, the posting will remain active as appropriate. Job postings may come down early due to business need or a high volume of applicants. If hired in NC the base pay for this position is generally between $94,000 and $164,000 per year. Actual starting base pay will be determined based on skills, experience, location and other non-discriminatory factors permitted by law. For some roles, total compensation may also include variable incentives, bonuses, benefits, and/or other awards as outlined in the offer of employment. First Citizens benefits programs are designed to meet our associates where they are in life. Full-time associates (20+ hours) are offered a comprehensive benefits program, with customized offerings, including those designed to support families, however defined. More information regarding our benefits offerings can be found here: <a href="https://jobs.firstcitizens.com/benefits" target="_blank">https://jobs.firstcitizens.com/benefits</a>.

Sr. Risk Analyst - Transaction Testing (Remote East Coast)

Overview This is a remote role that may be hired in several markets across the United States. The Business Architect, Planning and Support Consultant provides support for the strategic analysis, planning, and implementation of business process enhancements and improvements required to drive scale and meet Bank objectives. Works directly with leadership, team leaders. Internal business partners and stakeholders to project manage, implement business processes and initiatives along with resource and financial management that will enable the business unit to increase and enhance production, while satisfying financial, regulatory, and compliance reporting requirements. Responsibilities <ul> <li>Business Strategy - Supports current plans, processes, and requirements that identify factors negatively affecting the business unit. Aids in the delivery of strategies and solutions that address identified issues, coordinating business efforts to achieve success. Provides support in creating internal communications for the business.</li> <li>Project Management - Supports and Leads projects, serving as a resource to the business unit or organization. Utilizes expertise to provide guidance, feedback, and direction on complex matters. Aids in the communication of performance results and expected behaviors.</li> <li>Reporting - Produces reports based on analysis, industry trends, and process capabilities. Identifies patterns, problems, and areas of improvement, and tracks effectiveness of implemented enhancements. Creates specifications, project plans, and other documentation in support of business initiatives.</li> <li>Data Analysis - Sources, compiles, and interprets data. Performs data analysis, effectively communicates and providing analysis output.</li> </ul> Qualifications Required: Bachelor's Degree and 6 years of experience in Project Planning, and Financial Services industry OR High School Diploma or GED and 10 years of experience in Project Planning, and Financial Services industry. Preferred: <ul> <li>Bachelor’s degree in Business Administration, Management, Information Systems, or a related field and/or a Master’s degree or MBA.</li> <li>Minimum of 6 years of experience in business architecture, strategy, or a related field, with a strong background in banking or financial services.</li> <li>Exceptional communication (verbal and written) and collaboration skills, with the ability to build consensus.</li> <li>Proven experience in leading and managing cross-functional teams, business transformation, and process optimization. </li> <li>In-depth knowledge of banking operations, financial products, and regulatory environments. </li> <li>Understanding of the economics underpinning the bank.</li> <li>Experienced in supporting strategic planning with an ability to link the strategy to the business and technology.</li> <li>Experience conducting feasibility &amp; situation analysis to support decisions.</li> <li>Experience with enterprise architecture frameworks (e.g. BIAN, BIZBOK, TOGAF) and business process modeling tools (e.g. BPMN). </li> <li>Strong understanding of digital transformation initiatives and technologies (e.g. AI, automation, cloud). </li> <li>Exceptional communication, problem-solving, and interpersonal skills. </li> <li> Ability to manage complex projects and competing priorities in a fast-paced, dynamic environment across diverse teams and stakeholders. </li> <li>Strong analytical and problem-solving skills, with the ability to translate complex data into actionable qualitative and quantitative business insights.</li> <li>A track record of building trust through performance, relationship-building, and stakeholder management.</li> <li>Knowledge of financial services regulations, compliance standards, and industry best practices.</li> </ul> Other Qualifications <ul> <li>Certification in Business Architecture or Enterprise Architecture (e.g. BIAN, BIZBOK, TOGAF). </li> <li>Experience with financial services technology (e.g. core banking systems, CRM, ERP). </li> <li>Familiarity with agile methodologies and project management tools, including JIRA. </li> </ul> This job posting is expected to remain active for 45 days from the initial posting date listed above. If it is necessary to extend this deadline, the posting will remain active as appropriate. Job postings may come down early due to business need or a high volume of applicants. If hired in Phoenix, Arizona the base pay for this position is generally between $121,395 and $164,241. If hired in Raleigh, North Carolina, the base pay for this position is generally between $110,345 and $149,291. Actual starting base pay will be determined based on skills, experience, location, and other non-discriminatory factors permitted by law. For some roles, total compensation may also include variable incentives, bonuses, benefits, and/or other awards as outlined in the offer of employment.

Business Architect, Planning & Support Consultant - Strategy (remote)

Overview This is a remote role that may be hired in several markets across the U.S. Lead analytic efforts, deliver strategic insight, and act as a technical expert for business systems within the Bank. Perform at the highest level of service complexity in support of system operations, performance, and usage. Develop advanced solutions and specifications to resolve process issues, which may involve elements of testing and development. Serve as a resource to wider business units or associates and may provide guidance for less experienced analysts. Source, compile, and interpret data. Perform data analysis at the most advanced level, effectively communicating and directing analysis output. May handle special projects or direct the analytics efforts of the work group. Determine system requirements and communicate them through the use of specifications, reports, project plans, or other forms of documentation. Determine and resolve complex factors that affect system processes. Ensure compliance through monitoring and analysis. Enable strategic insight into business systems through reports to senior management. Evaluate systems based on data analysis, user input, and extensive testing. Convey patterns, problems, and areas of improvement, and develop process enhancements based on results. Provide expert technical support for systems by responding to inquiries, ensuring processes run smoothly, and working to continuously improve the end-user experience. Handle escalated and complex support issues. Develop and implement modifications and enhancements. Serve as an analytics resource to wider organization or business units, offering expertise on systems and data output. May work remotely pursuant to First Citizens’ Remote Work Guidelines policy. The position is eligible for variable compensation, which may be in the form of incentive, bonus, or commission pay. Qualifications Position requires a Bachelor’s degree in Computer Science, Engineering, or other related field plus five (5) years of experience in the job offered or five (5) years of experience as Programmer Analyst, Implementation Consultant, or a related occupation. Alternatively, employer will accept a Master’s degree in Computer Science, Engineering, or other related field plus two (2) years of experience in the job offered or two (2) years of experience as Programmer Analyst, Implementation Consultant, or a related occupation. Requires experience with JIRA and Confluence. Requires experience providing strategy, business development and technology implementation services to investment banks, broker/dealers, exchanges and clearing houses, hedge funds, investment/wealth management and trading organizations. Requires experience with design, development, integration, implementation and maintenance of Business Intelligence platforms. Requires experience addressing Regulatory &amp; Compliance development, for example Dodd Frank, Secured Overnight Financing Rate (SOFR) Migration, Comprehensive Capital Analysis &amp; Review (CCAR), and Liquidity Stress Testing. Requires experience implementing solutions using the iterative delivery methodologies Agile and Kanban. Requires financial modeling experience including yield curve construction, pricing, Correlation Matrix, Volatility Surface, Stress Testing and Value at Risk (VAR). Requires knowledge of asset liability management and funds transfer pricing. Requires experience with market data feeds such as Reuters/Bloomberg. Requires knowledge of Treasury Management System, Asset Liability Management, Funds Transfer Pricing, Liquidity Risk Management, and Stress Testing. Requires experience with the following BI reporting tools: Tableau Desktop and PowerBI. Requires an experience with the following databases: SQL Server and PostgreSQL. May work remotely pursuant to First Citizens’ Remote Work Guidelines policy. The base pay for this position is generally between $131,893 to $169,236 per year. Actual starting base pay will be determined based on skills, experience, location, and other non-discriminatory factors permitted by law. For some roles, total compensation may also include variable incentives, bonuses, benefits, and/or other awards as outlined in the offer of employment. First Citizens benefits programs are designed to meet our associates where they are in life. Full-time associates (20+ hours) are offered a comprehensive benefits program, with customized offerings, including those designed to support families, however defined. More information regarding our benefits offerings can be found here: <a href="https://jobs.firstcitizens.com/benefits" target="_blank">https://jobs.firstcitizens.com/benefits</a> #EJC #LI-DNI

Sr Systems Analyst

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.Job CategoryCustomer SuccessJob DetailsAbout SalesforceWe’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place.Salesforce Professional Services is looking to grow the Public Sector Experience Services team. In this role you’ll be collaborating with cross-disciplinary teams to bring experiences to life. We leverage human-centered design, business value expertise, and the power of the Salesforce Platform to build transformational experiences that unlock value for our customers and our customers’ customers. You’ll have the opportunity to shape the user experience for both customers and employees in meaningful and ethical ways, on a variety of Enterprise-level customer engagements in the Public Sector.At Salesforce, we bring meaning to our High Performance Culture and Salesforce Values by creating a culture of Trust, Inclusivity, Accountability, and Recognition to attract, develop, support, and retain our people and leaders. And, we do so in an environment built on a foundation of diversity, equality, and inclusion. We look to hire great leaders who embody “Better Together” and who effectively onboard and support high performers. Guided by our #1 value of Trust, High Performance Culture is how we make Salesforce the destination company for individuals, leaders, and teams to do their best work and build lifetime careers at the #1 AI CRM.Responsibilities<ul> <li> Lead, coordinate and/or manage one or more tracks of work and/or a project team independently or in conjunction with key project team members</li> <li>Collaborate with internal team members to structure project work, plan, and complete customer engagements</li> <li>Lead changes in project scope, identify potential issues, and adjust when necessary</li> <li>Lead and drive key experience design activities throughout a project’s lifecycle including research, workshops, conducting interviews and synthesizing, preparation of design work for collaboration with functional and technical counterparts, developing an experience vision and identifying key features and capabilities needed</li> <li>Develop and manage a project design plan, considering key tasks, activities, and dependencies needed for desired outcomes</li> <li>Produce user flows, wireframes, prototypes, and/or design specs following human-centered methods</li> <li>Multi-task and perform well under pressure in a constantly evolving environment with key stakeholders and teams</li> <li>Work with multi-disciplinary teams and consistently promote active collaboration, co-creation and continual alignment while building close relationships with customers and key stakeholders</li> <li>Engage and partner with external clients and other partners when required</li> <li>Understand and guide research, interaction, and visual design across the Salesforce platform, creating designs that adhere to and extend the existing Salesforce platform guidelines - promoting configuration best practices before custom solutions</li> <li>Conduct design validation and/or user testing with end-users</li> <li>Identify and resolve and/or escalate issues and conflicts within the project team</li> <li>Promote active collaboration, co-creation and continual alignment</li> <li>Present concepts clearly and support design decisions</li> <li>Provide leadership and guidance to other designers</li> <li>Create inclusive designs for all users; advocate for accessibility</li> <li>Continually strive to raise the bar for the overall quality of design and design artifacts</li> <li>Help evolve the Experience Design team by contributing domain/industry expertise</li> <li>Own all facets of day-to-day management of your team and promote our High Performance Culture, which includes shared goals; diversity, equality, and inclusion; deep listening and feedback; career growth; and sustained customer outcomes as the foundation of our High Performance Culture </li> </ul>Experience/Skills Required<ul> <li>At least 5-7 years relevant industry experience and 1-3 years people management experience</li> <li>5+ years of experience designing and delivering exceptional experiences from start to finish, as part of a cross-functional team</li> <li>Deep understanding and experience of design thinking as well as agile methodology and best practices</li> <li>Ability to thrive in a fast-paced, collaborative, agile environment while managing high expectations and tight deadlines</li> <li>Proactive, self-sufficient and professional, with strong organizational, time management and communication skills</li> <li>Self-motivated; ability to produce results both independently and as part of a team</li> <li>Experience leading teams of designers and/or tracks of work - leading and/or driving key design activities</li> <li>Strong communication and active listening skills, with an ability to build and develop close, trusting relationships</li> <li>Experience using multiple approaches, including analytics and user research, to drive decisions and develop design iterations</li> <li>Ability to distill and reframe problems, then define a framework for resolution, generating clear, elegant solutions for complex challenges</li> <li>Ability to influence, refine and iterate based on the learnings and being open to offer and receive constructive feedback</li> <li>Ability to leverage a wide range of product design, information design, interaction design, and visual design skills in order to deliver world-class experiences and solutions</li> <li>Expert knowledge of current design tools such as Figma, along with an ability to quickly learn new tools as they emerge</li> <li>Ability to understand the interconnectedness and constraints of underlying enterprise eco systems and leverage that to design scalable, integrated solutions that work as a platform</li> <li>Experience working with design systems (for eg. Salesforce Lightning Design System)</li> <li>Ability to communicate ideas to a wide variety of stakeholders, lead discussions and creative activities, and build consensus while dealing with ambiguity</li> <li>Ability to present and share the rationale behind the proposed solutions using appropriate medium (sketches, schematics, wires, click-throughs, storyboards, high-fidelity mocks, rapid prototyping and end-to-end narratives)</li> <li>Ability to build trust and authenticity, display emotional intelligence and engage in courageous conversations</li> <li>Knowledge or experience using Salesforce products and solutions</li> <li>Experience with Microsoft Dynamics, Oracle, SAP or other commercial off-the-shelf enterprise software</li> <li>BA/BS or MA/MS in design-related field, or equivalent experience</li> <li>Experience working with Public Sector customers in the Federal Civilian, Defense, State &amp; Local Government, Nonprofit, and Education sectors</li> <li>Candidates must be a United States citizen</li> </ul>Please submit a résumé with links to your portfolio. Submissions without portfolios or work samples will not be considered.Our Investment In You:<ul> <li>World-class enablement and on-demand training - check out Trailhead.com for a sneak peek!</li> <li>Exposure to executive thought leaders with a passion for living our values</li> <li>Clear path to promotion with accelerated leadership development programs</li> <li>Weekly 1:1 coaching with your leadership</li> <li>Fast Ramp mentorship program</li> <li>Week-long product bootcamp</li> <li>Sandler Sales Training</li> </ul> Volunteer OpportunitiesHave you heard of our 1:1:1 model, focused on giving back to the community? The success in giving back have helped us and our Trailblazer community become a leader in philanthropy, culture, and innovation. We are one of the World’s Most Innovative Companies, according to Forbes, we are #1 in PEOPLE’s Top 15 Companies that Care, and are on Fortune’s Change the World list. Values create value. Our values helped drive our revenue number to $13.28 billion dollars in fiscal years in 2019.We have a public-facing website that explains our various benefits for:<ul> <li>Health benefits</li> <li>Financial benefits and perks</li> <li>Time off and leave policies</li> <li>Parental benefits</li> <li>Perks and discounts</li> <li>Visit<a href="https://www.salesforcebenefits.com/" target="_blank"> https://www.salesforcebenefits.com/</a> for the full breakdown.</li> </ul>*LI-YAccommodationsIf you require assistance due to a disability applying for open positions please submit a request via this <a href="https://careers.mail.salesforce.com/accommodations-request-form" target="_blank">Accommodations Request Form</a>.Posting StatementAt Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at <a href="http://www.equality.com" target="_blank">www.equality.com</a> and explore our company benefits at <a href="http://www.salesforcebenefits.com" target="_blank">www.salesforcebenefits.com</a>.<a href="https://salesforce.com" target="_blank">Salesforce</a> is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status.<a href="https://salesforce.com" target="_blank"> Salesforce</a> does not accept unsolicited headhunter and agency resumes.<a href="https://salesforce.com" target="_blank"> Salesforce</a> will not pay any third-party agency or company that does not have a signed agreement with<a href="https://salesforce.com" target="_blank"> Salesforce</a>.﻿Salesforce welcomes all.For Washington D.C based roles, the base salary hiring range for this position is $151,800 to $208,800.

Salesforce 

Experience Architect

Overview This is a remote role that may be hired in several markets across the United States. This Senior Risk Analyst position is within First Citizens Bank’s Model Risk Management (MRM) team, with a primary focus on conducting validations of the Bank's AIML marketing, operations, and other uses. The AIML Center of Excellence model inventory encompasses a diverse range of models, including both machine learning, optimization, rules-based systems, among others. To provide an effective challenge, subject matter expertise is essential. A successful candidate must possess strong knowledge of AI/ML, Risk, and have a thorough understanding of the bank workflows and marketing value. Responsibilities <ul><li> <ul><li> Conduct independent model validations to ensure AIML models align with business objectives and design objectives. Verify that models are performing as expected. Identify potential limitations, which includes assessing potential impact. </li></ul> <ul><li> Write detailed model validation reports that present the results from executing a thoughtful and thorough model validation plan. </li></ul> <ul><li> Manage internal and external teams performing model validations. </li></ul> <ul><li> Communicate the model validation findings to model owners, senior management, and regulatory agencies as required. </li></ul> <ul><li> Perform annual reviews and review the on-going monitoring reports to ensure that the models are performing as intended. </li></ul> <ul><li> Interact with all key stakeholders including model users, model owners, vendors, Model Risk Governance, and other Validators throughout the model lifecycle including validation, ongoing performance evaluation. </li></ul> <ul><li> Suggest enhancements to the existing AIML validation process including Validation templates, on-going monitoring of models, automation of repetitive tasks. </li></ul> <ul><li> You may be asked to help guide junior team members on model validations. </li></ul> </li></ul> Qualifications Bachelor's Degree and 4 years of experience in Risk management, or financial analysis, or statistical modeling, or high school and 10 years of risk management, or financial analysis, or marketing analytics. Preferred Qualifications Advanced degree (master’s or Ph.D.) in a quantitative field (e.g., Data Science, Operations Research, Finance, Applied Statistics, or a related quantitative discipline). Minimum 7+ years of experience in model development and implementation or model validation within the financial industry. Minimum 5+ years of AIML models and analytics experience with software (such as Python, SAS, R). <ul><li> Experience developing or validating AIML, Marketing, and operations models (lifetime value, scoring, classification, deep learning, large language models, fraud, anomaly detection, etc.) </li></ul> <ul><li> Experience with Large language model use cases, prompt engineering, and metrics. </li></ul> <ul><li> Experience maintaining or validating vendor developed models. </li></ul> <ul><li> Good writers of technical reports. </li></ul> <ul><li> Strong analytical skills and ability to find patterns in transactional data. </li></ul> <ul><li> Well-versed with various performance metrics and the use cases </li></ul> <ul><li> Advanced programming skills in Python, SQL, SAS, or R. </li></ul> <ul><li> Experience using SQL to pull data from enterprise warehouse databases. </li></ul> <ul><li> Experience developing and/or validating AI/ML models and rule-based models. </li></ul> <ul><li> Exceptional understanding of the banking industry and business lines. </li></ul> <ul><li> Experience communicating validation standards and technical concepts to key stakeholders. </li></ul> <ul><li> Good understanding of federal guidance related to model risk management (SR 11-7, OCC 2011-12). </li></ul> The base pay for this position is generally between $120,000.00 and $175,000.00. Actual starting base pay will be determined based on skills, experience, location, and other non-discriminatory factors permitted by law. For some roles, total compensation may also include variable incentives, bonuses, benefits, and/or other awards as outlined in the offer of employment. This job posting is expected to remain active for 45 days from the initial posting date listed above. If it is necessary to extend this deadline, the posting will remain active as appropriate. Job postings may come down early due to business need or a high volume of applicants. First Citizens benefits programs are designed to meet our associates where they are in life. Full-time associates (20+ hours) are offered a comprehensive benefits program, with customized offerings, including those designed to support families, however defined. More information regarding our benefits offerings can be found here: <a href="https://jobs.firstcitizens.com/benefits" target="_blank">https://jobs.firstcitizens.com/benefits</a>.

Senior Risk Analyst, Model Validator - Artificial Intelligence & Machine Learning (Remote)

At 2U, we are all in on purpose. We are motivated by our mission – to eliminate the back row in education – and connected by our shared passion to deliver world-class digital education at scale. As the parent company of edX, the world’s leading online learning platform, 2U powers more than 4,000 online higher education offerings – from free courses to full degrees. Together with more than 230 colleges, universities, and corporate partners, we are helping to unlock human potential. What We’re Looking For: The Senior Analyst, Marketing Analytics and Insights is responsible for the monthly media budget and projected return on investment across assigned programs and verticals. The Senior Analyst, Marketing Analytics and Insights will be directly responsible for managing a portfolio of paid tactics (Search, Facebook, LinkedIn, Partnerships, etc.) across programs. This role has ownership of day-to-day optimizing of the health of programs within purview against KPIs and is responsible for accurate management of spend. Responsibilities Include, But Are Not Limited To: Program Management and Monitoring: <ul> <li>Actively manages the marketing spend of moderate-to-high complexity and revenue impact Boot Camp programs</li> <li>Uses data to flag risks and opportunities within programs/verticals, proactively suggests strategy to improve using statistics and analytical methods</li> <li>Identifies and executes upon strong/weak spend opportunities with direction from management</li> <li>Reports on pacing performance to leadership</li> <li>Works cross-functionally to create and execute new media campaigns, troubleshoot data issues, and provide program data to stakeholders</li> </ul> Analysis: <ul> <li>Soundly estimates projected conversion of marketing tactics and likely ROI of spend for programs/verticals within scope</li> <li>Performs analysis on program health and identifies trends impacting KPIs, and highlights key discrepancies versus expectations to leadership</li> <li>Performs ad-hoc analysis as needed to support the larger team</li> </ul> Planning: <ul> <li>Works with leadership to set the monthly paid digital marketing strategy and budget for Boot Camp programs</li> <li>Creates deliverables conveying detailed marketing plan on a monthly basis</li> <li>Effectively articulates monthly marketing plan to leadership and makes necessary edits based on feedback </li> </ul> Project Management: <ul> <li>Responsible for successful and timely completion of both BAU and ad-hoc projects through collaboration with leadership</li> <li>Owner of several key reporting/functional projects on behalf of the team</li> <li>Influences cross-functional teams to deliver material needed to complete projects</li> </ul> Things That Should Be In Your Background: <ul> <li>Has a Bachelor’s degree (from a business, economics, or math related field is a plus)</li> <li>4-7 years of experience in marketing, analytics, or relevant business using data to solve problems </li> <li>Has a working knowledge of Excel, and some previous exposure to SQL or other databases</li> <li>Experience working with media engines, such as Adwords, web analytics tools, such as Google Analytics, and data visualization tools, such as Tableau preferred.</li> <li>Has a keen interest in digital marketing (prior experience a plus, but not required)</li> <li>Is adept at problem solving and can balance creativity with analytical skills</li> </ul> Other Attributes That Will Help You In This Role: <ul> <li>Has a strong work ethic and doesn’t accept complacency</li> <li>Is looking for the opportunity to set business strategy</li> <li>The ability to multitask, stay organized and evaluate priorities on an ongoing basis</li> <li>Demonstrates proactive thinking – always seeking ways to do something better</li> </ul> Benefits &amp; Culture Our global employee base is a diverse collection of innovators, dreamers, and doers working together to transform lives through higher education. We believe that every employee can advance our shared purpose, and that life at 2U should be fun and meaningful. If you’re excited by the opportunity to provide over 40 million learners and counting with access to world-class online higher education, then join us – and do work that makes a difference. #NoBackRow We offer comprehensive benefits (unique per country) and excellent work/life balance. Full-time, U.S.benefits include: <ul> <li>Medical, dental, and vision coverage</li> <li>Life insurance, disability, and 401(k) employer match</li> <li>Employee stock purchase plan</li> <li>Free snacks and drinks in-office</li> <li>Generous paid holidays and leave policies, including unlimited PTO</li> <li>Additional time off benefits include: volunteer days, parental leave, and a company-wide winter break</li> </ul> The anticipated base salary range for this role is ($80,000 -$89,000), with potential bonus eligibility. Salary offers are made based on the candidate’s qualifications, experience, skills, and education as they directly relate to the requirements of the position, budget for the position and cost of labor in the market in which the candidate will be hired. 2U Diversity and Inclusion Statement At 2U, we are committed to building and sustaining a culture of belonging, respect, and inclusion. We are proud of the steps we’ve taken to bring together an employee base that embodies diverse walks of life, ideas, genders, ages, races, cultures, sexual orientations, abilities and other unique qualities. We strive to offer a workplace where every employee feels empowered by what makes us different, as well as by how we are alike. 2U is committed to providing reasonable accommodations during our recruitment process. If you need assistance or accommodations, please reach out to us at: <a href="#">recruitingaccommodations@2u.com</a>. About 2U LLC. For more than a decade, 2U, Inc. has been the digital transformation partner of choice to great non-profit colleges and universities delivering high-quality online education at scale. As the parent company of edX, a leading global online learning platform, 2U provides over 45 million learners with access to world-class education in partnership with more than 230 colleges, universities, and corporations. Our people and technology are powering more than 4,000 digital education offerings — from free courses to full degrees — and helping unlock human potential. To learn more: visit 2U.com. About edX edX is the education movement for restless learners and a leading global online learning platform from 2U, Inc. (Nasdaq: TWOU). Together with the majority of the world’s top-ranked universities and industry-leading companies, we bring our community of over 45 million learners world-class education to support them at every stage of their lives and careers, from free courses to full degrees. And we're not stopping there — we're relentlessly pursuing our vision of a world where every learner can access education to unlock their potential, without the barriers of cost or location. Learn more at edX.org. Learn more at <a href="https://2u.com/careers/" target="_blank">https://2u.com/careers/</a> #NoBackRow The above statements are intended to describe the general nature and level of work performed by individuals assigned to this position, and are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required. All employees may be required to perform duties outside of their normal responsibilities from time to time, as needed. 2U is an equal opportunity employer that does not discriminate against applicants or employees and ensures equal employment opportunity for all persons regardless of their race, creed, color, religion, sex, sexual orientation, gender identity, pregnancy, national origin, age, marital status, disability, citizenship, military or veterans’ status, or any other classifications protected by applicable federal, state or local laws. 2U’s equal opportunity policy applies to all terms and conditions of employment, including but not limited to recruiting, hiring, training, promotion, job benefits and pay.

2U Inc.

Sr Analyst, Marketing Analytics & Insights

Overview This is a remote role that may only be hired in the following location(s): NC, GA, NJ, TX, AZ This position provides technical support for the Bank's data or voice network infrastructure. Installs, maintains, and configures network hardware and software. Resolves technical issues reported by users or system alerts. Responsible for network components, asset inventory, and capacity planning, including developing and documenting network device upgrades. Drives operational excellence and network efficiency, providing continuous service both through daily activities and through on-call rotation for after hours support. Responsibilities <ul> <li>Works with architect and engineers on implementation and operation of Networking technologies.</li> <li>Participates in the implementation of network technologies and executes tests using established procedures and test cases, reports on results.</li> <li>Within a larger project, leads the execution of project elements of notable complexity-such as implementation of new technology or upgrade, develops the strategy for execution.</li> <li>Ensures all implementations follow the agreed designs, reviews, and signoffs.</li> <li>Assesses performance of installed technologies, analyzes data, identifies any vulnerabilities and compliance, escalates as appropriate.</li> <li>Provides inputs to design decisions, contributing an understanding how the technology performs in Data center environment.</li> <li>Ability to work in a team environment and support multiple customer issues at a time while prioritizing workload based on severity of requests/incidents.</li> <li>Collaborates with peers and other internal teams to solve unique and complex issues, requires conceptual and innovative thinking and experience to develop solutions.</li> <li>Recommends best practices for solving internal/external or business issues.</li> <li>Supports business and customers in the implementation, maintenance, and support of network infrastructure core services.</li> <li>Can quickly grasp customer requirements, anticipate the needs and challenges and impact, and steer the technical direction of the solution.</li> <li>Creates and maintains comprehensive network documentations, including network diagrams, configuration policies and procedures.</li> </ul> Qualifications Bachelor's Degree and 4 years of experience in Data, voice or converged networking OR High School Diploma or GED and 8 years of experience in Data, voice or converged networking Preferred Qualifications <ul> <li>In depth and specialized knowledge and experience in Network core technologies- load balancer F5/ A10, </li> <li>Detailed understanding of data network concepts and operational functionality. Solid knowledge of TCP/IP Networking. LAN/WAN internetworking technologies. Network application protocols (DNS, DHCP, IPAM, FTP, SSH.etc) client browser behavior, IP security, 802.11 standards and packet capture analysis.</li> <li>Must have knowledge of industry best practices, trends and benchmarking regarding processes, services, and engineering solutions.</li> <li>Prior experience with day-to-day management of load balancing configurations in a multi data center environment –LB and GSLB integration.</li> <li>Gigamon or equivalent technology experience will be good to have.</li> <li>NAC (Forescout/ISE) experience will be good to have.</li> <li>Strong written and oral communication skills required.</li> </ul>

29 IT Jobs in Baltimore, MD, USA