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Job Description: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve. Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us! Job Description: Primary responsibility is to serve as point of contact for assigned Borrower and Lender/Investor for all loan related servicing matters on moderately complex deals. With some supervision, deliver the highest level of service to lenders/investors, borrowers, vendors and internal business units while ensuring compliance with servicing agreements, government regulations and/or Company policies. Keys all transactions into System of Record/Loan Servicing System and/or workflow tool. Ensures all communication occurs timely and accurately. Monitor assigned loans to ensure funding and payment compliance with loan servicing agreements, loan documentation and Lender/Investor instructions. Coordinate fundings with Fulfillment and Assignment Desk as needed. Monitor, research or instruct payment processing for borrower payments, disbursements, fees, and collect appropriate fees due lender or servicer. Perform payoff quotes and related calculations including prepayment calculations. Maintain past due principal, interest and fees as well as reconciliation exceptions within acceptable levels. May assist managers in directing workflow and performing QA. Skills: <ul> <li>Adaptability</li> <li>Attention to Detail</li> <li>Data Collection and Entry</li> <li>Written Communications</li> <li>Analytical Thinking</li> <li>Oral Communications</li> <li>Prioritization</li> <li>Problem Solving</li> <li>Recording/Organizing Information</li> <li>Customer and Client Focus</li> <li>Data Quality Management</li> <li>Quality Assurance</li> <li>Relationship Building</li> <li>Research</li> </ul> Minimum Education Requirement: High School Diploma / GED / Secondary School or equivalent Required Background: Must be a current Year Up intern with Bank of America Shift:1st shift (United States of America) Hours Per Week: 40

Bank of America

Loan Servicing Admin I - Year Up

Job Description: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day. One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We’re devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being. Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization. Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us! Candidate will be a part of the Know Your Client (KYC) Outreach teams within the Global Corporate and Investment Bank (GCIB) and Global Markets (GM) lines of business. The Function The Client Outreach team are the front line unit who work with clients as part of meeting Know Your Client (KYC) periodic refresh and remediation requirements. We work in close collaboration with Global Corporate and Investment Bankers and Global Markets Sales to support the Bank’s global regulatory and policy requirements as it relates Client Due Diligence (CDD) documentation collection, with support from Operations and Global Financial Crimes Risk teams. The team identifies and develops client connections, engages client representatives to obtain KYC documentation, and acts as a coordination point for resolving issues/challenges with respect to client and country specific documentation requirements in a timely manner. In addition to the ongoing document engagement, individuals within the team keep abreast of global regulatory change that could influence processes, and identify opportunities that enhance the client experience. Job Description: The KYC Client Outreach Specialist (COS) teams serve as the Front Line Unit engaging with clients across business sectors and regions to meet KYC requirements for periodic refreshes in a timely manner. Responsibilities: <ul> <li>Outreach to clients requesting and collecting KYC documentation</li> <li>Assign Outreach contacts and serve as the key point of contact for relevant Clients as well as Bankers, Operations, Risk and other internal functions</li> <li>Partners with KYC support to review, challenge and communicate the KYC refresh forecast including any considerations as it relates to internal capacity as well as client population considerations</li> <li>Drive ownership of client engagement and work across Lines of Business to close relationship coverage gaps, if any</li> <li>Establishing and owning team/stakeholder routines to maintain transparency of progress, expectations, and provide a forum for escalations across industry coverage</li> <li>Drives the organization and recording of client contacts in appropriate systems of record</li> <li>Own any requirements as it relates to client-related discussions in internal governance routines within the FLU and those governed by support partners</li> <li>Oversees and resolves the risks and impacts of non compliance with KYC processes, including restrictions, closures and associated business growth impacts</li> <li>Consolidate client feedback on policy, requirements and/or jurisdictional nuances where given to help improve the Bank’s processes across lines of business and regions</li> <li>Raise process issues and improvements that collectively help our clients</li> <li>Partner with colleagues in Banking, Sales,, FLU COOs, FLU Change, FLU Business Controls, Operations, and other groups as needed</li> <li>Review clients for appropriate activity and liaise with Bankers on whether relationships with specific entities should continue</li> <li>Own the Outreach of both periodic refreshes as well as remediation and associated programs</li> <li>Own the Outreach of jurisdictionally or regionally stringent requirements where needed</li> <li>Own timely collection of client required documentation, including follow ups where needed</li> <li>Ensure voice of the client is heard while adhering to policies, laws, rules and regulations</li> <li>Consider, propose or feedback on potential client portals or improved methods of interaction</li> <li>Own performance metrics, and ensure any exceptions are resolved within required timeframes</li> <li>Master customer due diligence (CDD) requirements and guide clients as needed to comply</li> <li>Drives the collection of enhanced customer due diligence (ECDD) requirements and guide clients as needed to comply</li> <li>Represent Outreach on exam/audit/regulatory management from a FLU perspective, where needed</li> <li>Adhere to bank privacy policies in securing non-public information obtained as part of KYC activities</li> <li>Ensure hiring and mobility adhere to the KYC FLU location strategy</li> <li>Embrace a collaborative and output oriented culture</li> </ul> Required Skills: <ul> <li>Bachelor's degree or equivalent work experience</li> <li>10+ years experience in a client facing role within the financial services or a related industry</li> <li>Preferred: Certified Anti-Money Laundering Specialist (“CAMS”)</li> <li>Knowledge of AML CDD policy and standards, industry practices in AML CDD, including legal entities in global jurisdictions</li> <li>Must demonstrate a strong client focus</li> <li>Demonstrable ability to work across lines of business, regions and global client groups</li> <li>Understands how the client book fits into the overall business growth strategy</li> <li>Understand big picture and ability to work well independently</li> <li>Ability to initiate and build strong relationships with all levels of the organization</li> <li>Excellent interpersonal skills for motivation, collaboration and encouragement</li> <li>Professional Demeanor: Demonstrating patience, composure, and positive attitude.</li> <li>Problem Solving and Decision Making Skills: Thinking analytically, using diverse research skills, applying past experiences to problem resolution, developing multiple resolutions, knowing how to and where to go to resolve problems.</li> <li>Flexibility and Adeptness: Handling multiple projects and daily tasks adjust to a changing environment adept to new approaches that improve overall work efficiency and effectiveness.</li> <li>Initiative: Identify process improvements, demonstrate a "self-starter" behavior and a willingness to help others, and show potential to require minimal supervision.</li> <li>Strong organizational skills and ability to prioritize and manage competing priorities with excellent attention to detail</li> <li>Excellent proficiency using Microsoft office products, particularly Microsoft PowerPoint, Excel, Word</li> <li>Preferred: Proficiency in written and spoken English and Mandarin</li> </ul>

Director, GCIB KYC Stringent, Outreach, Singapore

Job Description: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day. One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We’re devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being. Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization. Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us! Job Description: This job is responsible for managing a team that may be composed of field-based Financial Solutions Advisors. Key responsibilities include driving local strategies and tactics surrounding the client experience, deepening and growing relationships, and ensuring operational excellence at the market and financial center levels. Job expectations include working across the organization to develop business knowledge and cultivate one team partnership to collectively achieve results. Responsibilities: • Champions organizational vision and values executing consistently to drive business results • Manages the financial planning and asset-based relationship sales process • Engages with Financial Center Advisors, coaching for strategic business drivers and successful professional growth and development • Manages sales using growth plans in Sales Force • Manages effective Financial Center Advisor recruiting strategies • Administers superior sales supervision and practices in the market Managerial Responsibilities: This position may also have responsibilities for managing associates. At Bank of America, all managers at this level demonstrate the following responsibilities, in addition to those specific to the role, listed above. • Models an inclusive environment for employees and clients, aligned to company D&amp;I goals • Demonstrates deep process knowledge, operational excellence and innovation through a focus on simplicity, data based decision making and continuous improvement • Communicates enterprise decisions, purpose, and results, and connects to team strategy, priorities and contributions • Ensures proper risk discipline, controls and culture are in place to identify, escalate and debate issues • Provides inspection, coaching and feedback to motivate, differentiate and improve performance • Actively manages expenses and budgets in alignment with objectives, making sound financial decisions • Assesses talent and builds bench strength for roles across the organization • Delivers results by effectively prioritizing, inspecting and appropriately delegating team work Skills: • Risk Management • Leadership Development • Coaching • Customer and Client Focus • Talent Development • Sales Performance Management • Business Operations Management • Customer Service Management • Decision Making • Executive Presence • Performance Management • Recruiting • Process Performance Management • Critical Thinking • Result Orientation Required Qualifications: <ul> <li>Has Series 7 and 66,or is able to obtain any/all required licenses within a specified period of time</li> <li>Has supervisory licenses of an 8 (or 9 and 10 combined) or possesses a Series 4, 24 and 53, or is able to obtain any/all required licenses within a specified period of time</li> <li>5+ years' of demonstrated experience with sales/bank operations and building, leading, managing and coaching a team​</li> <li>Enthusiastic, highly motivated self-starter with a strong work ethic and intense focus on results, acting in the best interest of the client</li> <li>Collaborates effectively to get things done, building and nurturing strong relationships with key partners/clients across and outside of organizations</li> <li>Displays passion, commitment and drive to deliver an experience that improves our clients' financial lives</li> <li>Confident in identifying solutions for clients based on their needs and can resolve problems independently or bring in others as needed</li> <li>Communicates effectively and confidently and is comfortable engaging all clients</li> <li>Ability to learn and adapt to new information and technology platforms</li> <li>Applies strong critical thinking and problem-solving skills to meet clients' needs as well as escalate as needed with sense of urgency</li> <li>Will follow established processes and guidelines in daily activities to do what is right for clients and the bank, adhering to all applicable laws and regulations</li> <li>Can attract, recruit and retain an effective sales and operations team</li> <li>Efficiently manages your time and capacity</li> <li>Can manage complexity, prioritize tasks, delegate and execute in a fast-paced environment</li> <li>Can interpret performance results, find opportunities to drive success and hold others accountable to results</li> <li>Can be flexible to work weekends and/or extended hours as needed</li> <li>Travel required: Will vary depending on geography</li> <li>Is proficient in computer skills and professional programs (example: Microsoft Office)</li> <li>Has the ability to pass compliance requirements</li> </ul> <ul> <li>Desired Qualifications:</li> <li>Prefer fully licensed candidates</li> <li>Experience in financial services and knowledge of financial services industry, products and solutions</li> <li>Experience in mortgage, retail or hospitality</li> <li>Experience working in an environment with individual and team goals where goals were routinely met or exceeded</li> <li>Undergraduate college degree</li> <li>Prior management experience</li> <li>Bilingual skills​</li> </ul> Shift:1st shift (United States of America) Hours Per Week: 40

Consumer Investments Market Leader - Chicago, IL

Job Description: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being a diverse and inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve. Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us! Job Description: This job is responsible for providing specialized and personalized service offering advice and guidance to financial center clients through the full spectrum of borrowing and banking offerings at each stage of the client's life plan. Key responsibilities include acquiring new and deepening existing client relationships by conducting client meetings and presenting customized solutions to clients to help them achieve their financial goals. Job expectations include effectively balancing sales performance, operational risk, and client relationship care by leveraging specialized expertise. Responsibilities: <ul> <li>Recommends financial advice and guidance that align with client financial goals and needs</li> <li>Builds and deepens relationships with new and existing clients by leveraging the full capabilities of the bank</li> <li>Analyzes client financial needs and applies knowledge of borrowing and banking to recommend alternative or additional financial services that best align with the client's unique priorities</li> <li>Connects with clients through outreach and pipeline management activities and conducts consistent follow-up routines to meet client needs</li> <li>Makes decisions on client requests and makes referrals to appropriate internal partners based on client needs</li> <li> Partners with financial center leaders, performance managers, and market leaders to provide specialized guidance and coaching to financial center associates during meetings to assist with team delivery of an exceptional client experience</li> </ul> Required Qualifications: <ul> <li>Has demonstrated experience and proven success with business-to-business sales, or small business banking.</li> <li>Has strong communication skills with the ability to effectively influence clients.</li> <li>Has effective customer service skills with ability to manage the full client end-to-end experience and problem resolution.</li> <li>Has a proven sales track record.</li> <li>Is able to build productive partnerships and working relationships.</li> <li>Is experienced with outbound phone sales.</li> <li>Bilingual Spanish</li> </ul> Desired Qualifications: ​ <ul> <li>Experience with financial information, spreadsheets and financial skills.</li> <li>Experience with in-person customer service and sales.</li> <li>Experience working with small business clients.</li> <li>Experience meeting or exceeding goals.</li> <li>A working knowledge of small business products and services.</li> </ul> Skills: <ul> <li>Client Management</li> <li>Client Solutions Advisory</li> <li>Customer and Client Focus</li> <li>Referral Identification</li> <li>Risk Management</li> <li>Client Experience Branding</li> <li>Credit Documentation Requirements</li> <li>Credit and Risk Assessment</li> <li>Pipeline Management</li> <li>Referral Management</li> <li>Attention to Detail</li> <li>Collaboration</li> <li>Issue Management</li> <li>Prospecting</li> <li>Relationship Building</li> </ul> Minimum Education Requirement: High School Diploma / GED / Secondary School or equivalent Shift:1st shift (United States of America) Hours Per Week: 40

Business Solutions Advisor - Merced Financial Center - Bilingual Spanish Required

CBRE

Transaction Manager

Job Description: Company Overview At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day. One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We’re devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being. Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization. Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us! Business Overview As one of the largest commercial banks in the U.S., GCB (Global Commercial Banking) provides financial services for clients with revenues of $50 million to $2 billion, primarily in the U.S. and Canada, as well as their international subsidiaries. Thirty-four percent of U.S. Fortune 1,000 companies are covered by GCB. Serving one in five middle market companies in the U.S., specialty functions focus on: <ul> <li>Automotive/vehicle companies</li> <li>Commercial real estate firms</li> <li>Educational institutions</li> <li>Healthcare companies</li> <li>Not-for-profit organizations</li> <li>Restaurants</li> <li>Sports leagues, teams and stadiums</li> <li>Technology companies</li> </ul> Our client relationship teammates, located in the U.S. and around the globe, partner across our company to provide a wide range of financial services, integrated working capital management and treasury solutions, and underwriting and advisory services. Team Overview The International client relationship team covers GCB client subsidiaries located outside of the U.S. and Canada. The team is made of seasoned subsidiary Relationship Managers who each have a dedicated portfolio of subsidiary clients and prospects. We have teammates in 17 key countries to drive local client engagement and serve as an extension of the parent relationship team located in the U.S. and Canada. How you’ll make an impact A client operating on a global scale with subsidiaries around the world needs a banking partner who can provide local market expertise and understands the concerns and opportunities that each jurisdiction brings. As a subsidiary relationship manager, you’ll deliver this expertise and serve as a client’s local bank advocate and a key financial advisor to deliver solutions from across the whole bank and lead them to success. As a client’s international specialist, you’ll work closely with company decision-makers, discussing alternative capital structures according to their industry and footprint, assessing risks and impacts from both the client’s and the bank’s perspective, and help develop and implement an overall financial strategy. Your day-to-day will also include: <ul> <li> Responsibility to drive business development of GCB clients in Japan and undertaking ad hoc projects and initiatives for GCB Japan team as and when required. Helping to take guidance or direction from the senior banking partner in Japan and managing all assigned tasks related to client on-boarding, refresh, monitoring P&amp;L performance of the portfolio and actively scoping prospecting opportunities. </li> <li> Delivering financial, industry, and economic analysis and other activities to facilitate decision making with comprehensive and in-depth company and industry research. </li> <li> Responsibility for new business analytics to support the GCB Japan team, focusing on enhancing existing relationships and identifying new opportunities with both existing relationship and prospects. </li> <li>Managing client relationships, growing portfolio revenues and delivering client satisfaction while creating solutions for Japan based subsidiaries of GCB clients.</li> <li>Focusing on cross-selling the Bank’s commercial banking products including Credit, Asset Based Lending, Leasing, Supply Chain Finance, Trade Finance, Cash and Liquidity Management, FX and Rates.</li> <li>Developing and growing the assigned client relationships through coordination of regular client planning, actively prospecting and working closely with GCB Global &amp; Regional client teams and product partners.</li> <li>Demonstrating value-add to the international client base, combining strong local market knowledge with a detailed understanding of their challenges and opportunities.</li> <li>Working with in-country / regional / global banking and credit teams to manage credit exposure, capital commitments &amp; relationship returns. Liaise with Risk &amp; Wholesale Credit partners to manage credit risk of the client portfolio with control and oversight on operational and compliance risk;</li> <li>Serving as the escalation point for nominated clients in the local market, proactively solving issues, escalating appropriately to the business heads in Japan &amp; North Asia as well as the GCB Market Executive in region.</li> <li>Being an active stakeholder in the development of the GCB APAC business, generating ideas, taking ownership and demonstrating leadership as a banker.</li> <li>Being an active risk manager and ensure the Bank’s activities are conducted in a compliant and risk free manner.</li> <li>Creating a seamless client experience</li> <li>Delivering world-class products and services while identifying opportunities to introduce the full capabilities of Bank of America.</li> </ul> What you’ll bring to the team: <ul> <li>7+ years of experience in commercial lending, investment banking or relevant financial services businesses.</li> <li>An undergraduate degree in business, ideally with a focus in finance or economics (or equivalent work experience).</li> <li>Financial modeling experience with the completion of formal credit training, plus strong corporate finance, capital markets, and accounting acumen.</li> <li>Passion and desire to work with Commercial banking clients. Proven track record of managing a portfolio of corporate clients, prospecting new business, selling solutions, and closing profitable transactions.</li> <li>Excellent communication skills with a knack for building relationships with clients and prospects.</li> <li>Strong knowledge of the industry/market practices/trends and subsidiary banking needs</li> <li>Solid understanding of the core Commercial banking products across credit, treasury &amp; foreign exchange</li> <li>Able to manage multi-tasks and self-starter with ability to work independently and collaboratively across the matrix and establish a robust internal/ external network</li> <li>Experienced at navigating a large international organization and influencing key internal stakeholders.</li> <li>Hands on proficiency in MS Office products. Familiarity with Bank systems, technology and interfaces will be beneficial</li> <li>Strong educational qualifications with demonstrated analytical and quantitative skills</li> <li>Must be fluent in English and Japanese with solid interpersonal communication skills</li> </ul> How to stand out: <ul> <li>An MBA or a post graduate degree in finance.</li> <li>Experience managing a portfolio of middle-market clients with annual revenues over $50 million.</li> <li>Existing knowledge of the local market’s business dynamics.</li> <li>Established network of contacts and centers of influence within the local market.</li> <li>Actively involved with local community organizations.</li> </ul> How we’ll support you: <ul> <li>Robust training and development programs, plus one-on-one coaching from local and regional executives to help you thrive in your career.</li> <li>Comprehensive tools, proprietary research and analytics, and cutting-edge digital solutions to support you and your clients.</li> <li>Powerful connections to expand your professional network as part of a global team.</li> <li>Ongoing marketing support and community engagement opportunities to help you reach a wider audience and make a greater impact.</li> <li>Industry-leading benefits with an integrated approach to wellness – covering the physical, emotional, and financial resources you need to be well at every stage of life.</li> </ul>

Vice President, Relationship Manager, Global Commercial Banking, Japan

Job Description: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve. Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us! Job Description The Canada Trade Finance Operations team performs a variety of support functions related to Trade Finance servicing by following established practices and procedures. The team handles all instruments in support of Trade Finance transactions across all products along with outreach to clients, as required. Products supported include Import/ Export Letters of Credit, Standby Letters of Credit/Guarantee, Documentary Collections, Supply Chain Finance. In addition, the team provides guidance and support to Sales, Clients, Credit, Product and Global Trade Partners. The incumbent is mainly responsible for supporting the end to end processing of Trade Finance products/transactions, servicing for products supported and ad hoc requests from business partners providing a high level of internal and external collaboration across groups. May be required to support ad-hoc requests, projects and initiatives as required and support User Acceptance testing. May be required to work weekends in support of production check out requirements. Ability to support cross functional departments in Treasury operations. Responsibilities <ul> <li>Adhere to Service level objectives for Global Trade Operations in processing trade transactions related to Standby Letter of Credit /Guarantee, Import/Export Letter of Credit, Supply Chain Finance, Prime Revenue and Collections including billing and receipt of fees in accordance with established timeframes and transaction limits.</li> <li>Must display initiative, be highly customer oriented, be a team player, flexible and committed to the success of the team</li> <li>Ability to work effectively supporting multiple products daily across multiple time lines</li> <li>Provide value-added, effective and efficient operational support to clients, and business partners</li> <li>Participate in client/new business conference meetings and provide expertise and recommendations on trade instrument structure and processing procedures</li> <li>Complete transactions with accuracy and efficiency</li> <li>Support other team members, as required</li> <li>Meet tight deadlines on deliverables</li> <li>Monitor Email on a regular basis throughout the day and acknowledge receipt with clients, providing periodic updates until resolved</li> </ul> Qualifications <ul> <li>Minimum 5 years of experience working in Trade Finance with proven results handling Standby Letter of Credit/Guarantee, Import and Export Letter of Credit and Supply Chain Finance</li> <li>Working knowledge of trade related products, services, processes and the Bank’s Anti-Money Laundering and compliance policies and procedures</li> <li>Thorough knowledge and understanding of UCP600, URR725, ISBP745, ISP98, URDG758 and other related ICC Rules and publications governing Letters of Credit</li> <li>Experience in reviewing application, Letter of Credit formats and processing/releasing Standby Letter of Credit/Guarantee is required</li> <li>Strong interpersonal, superior customer service, communication, time management and problem solving skills</li> <li>Willingness to learn and take on new tasks, as required</li> <li>Complete transactions with accuracy and efficiency</li> </ul> Other Qualifications <ul> <li>Strives to bring new thoughts and ideas to teams in order to drive innovation and unique solutions</li> <li>Excels in working among diverse viewpoints to determine the best path forward</li> <li>Experience in connecting with a diverse set of clients to understand future business needs – is a continuous learner</li> <li>Commitment to challenging the status quo and promoting positive change.</li> <li>Participate in and drive collaborative efforts to advance tools, technology, and ways of working to better serve an evolving client base</li> <li>Believes in value of diversity so we can reflect, connect and meet the diverse needs of our clients and employees around the world</li> <li>Demonstrated initiative and the ability to work with minimal supervision</li> <li>CDCS (Certified Documentary Credit Specialist) designation preferred.</li> </ul> What Bank of America Offers Bank of America embodies a culture that extends from how we think, to how we behave, and to how we measure performance. By achieving excellence - in everything we do, every time we do it - we deliver the full value of Bank of America for our clients, our shareholders and our employees. Bank of America places a high value on talent and on maintaining a culture defined by meritocracy. For these reasons, it is deeply committed to professional development, opportunity and accountability at all levels of the organization. Bank of America is an Equal Opportunity Employer. Bank of America encourages applications from all qualified individuals. Applicants with disabilities may notify us of any accommodations needed to support your participation in the recruitment process. We wish to thank all applicants for their interest and effort in applying. Please be aware that only candidates selected for interviews will be contacted for this position.

Trade Finance Service Center Coordinator

Job Description: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being a diverse and inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us! Job Description: Global Information Security (GIS) is responsible for protecting bank information systems, confidential and proprietary data, and customer information. GIS develops the bank’s Information Security strategy and policy, manages the Information Security program, identifies and addresses vulnerabilities and operates a global security operations center that monitors, detects and responds to cybersecurity incidents Role Description: We are seeking a Senior Technology Manager to lead the design, development, and deployment of a centralized, intuitive interface that enhances the efficiency of Security Operations teams. This role requires a strong leader who can blend enterprise cybersecurity expertise with user experience (UX) and user interface (UI) best practices to create a seamless, scalable, and highly effective security operations platform. As the development lead, you will drive the strategic vision for a multi environment platform that integrates security tools, telemetry, automation, and analytics into a unified experience. You will collaborate closely with SOC analysts, threat hunters, incident responders, and security engineers to ensure that the interface meets operational needs while reducing friction and improving response times. Roles &amp; Responsibilities <ul> <li>Define and execute the strategy for a unified security operations interface, aligning with enterprise security goals and operational needs.</li> <li>Lead a cross-functional team of contractors, engineers, UX designers, and cybersecurity specialists to deliver a robust, scalable platform.</li> <li>Partner with SOC, incident response, threat intelligence, and vulnerability management teams to ensure the interface enhances security operations workflows.</li> <li>Drive adoption and engagement, ensuring continuous feedback loops from end users to refine and improve functionality.</li> <li>Oversee the design and development of a user-friendly, data-driven interface that consolidates security event data, logs, threat intelligence, and automation tools.</li> <li>Ensure seamless integration with SIEM, SOAR, TIP, EDR, cloud security tools, and other enterprise security platforms.</li> <li>Optimize the UI/UX to reduce analyst fatigue and improve situational awareness, alert triage, and incident response efficiency.</li> <li>Establish performance metrics, usability testing, and iterative improvement cycles to continuously refine the platform.</li> <li>Leverage AI/ML-driven analytics and automation to enhance decision-making and reduce manual workloads for security teams.</li> </ul> Role Requirements <ul> <li>10+ years of experience in cybersecurity, software engineering, or security operations, with 5+ years in a leadership role.</li> <li>Deep knowledge of enterprise security operations tools (SIEM, SOAR, EDR, threat intelligence, log management, etc.).</li> <li>Strong UI/UX design principles, with experience building security dashboards, workflows, and automation tools.</li> <li>Hands-on experience with cloud security architectures (AWS, Azure, GCP) and DevSecOps methodologies.</li> <li>Experience with data visualization, security analytics, and AI-driven decision support.</li> <li>Strong understanding of SOC workflows, incident response, and security automation best practices.</li> <li>Experience managing vendor integrations, open-source tooling, and API-based security solutions</li> </ul> Managerial Responsibilities: This position may also have responsibilities for managing associates. At Bank of America, all managers at this level demonstrate the following responsibilities, in addition to those specific to the role, listed above. <ul> <li>Diversity &amp; Inclusion Champion: Models an inclusive environment for employees and clients, aligned to company D&amp;I goals.</li> <li>Manager of Process &amp; Data: Demonstrates deep process knowledge, operational excellence and innovation through a focus on simplicity, data based decision making and continuous improvement.</li> <li>Enterprise Advocate &amp; Communicator: Communicates enterprise decisions, purpose, and results, and connects to team strategy, priorities and contributions.</li> <li>Risk Manager: Ensures proper risk discipline, controls and culture are in place to identify, escalate and debate issues.</li> <li>People Manager &amp; Coach: Provides inspection, coaching and feedback to motivate, differentiate and improve performance.</li> <li>Financial Steward: Actively manages expenses and budgets in alignment with objectives, making sound financial decisions.</li> <li>Enterprise Talent Leader: Assesses talent and builds bench strength for roles across the organization.</li> <li>Driver of Business Outcomes: Delivers results by effectively prioritizing, inspecting and appropriately delegating team work.</li> </ul> Skills: <ul> <li>Proven ability to drive cross-functional collaboration across security, IT, and engineering teams.</li> <li>Strong interpersonal skills; ability to make effective presentations and communicate technical concepts to non-technical parties</li> <li>Exhibits executive leaderships behaviors when addressing organizational conflict and removing roadblocks to effective delivery</li> <li>Strong relationship management skills to navigate the complexities of gaining buy-in and building consensus</li> <li>Excellent communication, influencing and facilitation skills with deep intellectual curiosity and innovative thinker</li> <li>Demonstrate neutral objectivity and seek the best outcome for the business. Enterprise mindset; considers E2E process impact when evaluating opportunities/challenges</li> <li>Influence</li> <li>Risk Management</li> <li>Solution Design</li> <li>Stakeholder Management</li> <li>Technical Strategy Development</li> </ul> Shift:1st shift (United States of America) Hours Per Week: 40

Senior Technology Manager - Security Operations Platform

Job Description: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve. Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us! Job Description: This job is responsible for engaging clients in the lobby to educate and assist with conducting transactions through self-service resources, such as mobile banking, online banking, or ATM. Key responsibilities include accurately and efficiently processing cash transactions for clients as needed. Job expectations include having deep conversations with clients to gain in-depth knowledge of the financial and life priorities and connecting clients to solutions that meet the financial goals. Responsibilities: • Executes the bank's risk culture and strives for operational excellence • Builds relationships with clients to meet financial needs • Follows established processes and guidelines in daily activities to do what is right for clients and the bank, adhering to all applicable laws and regulations • Grows business knowledge and network by partnering with experts in small business, lending, and investments • Manages financial center traffic, appointments, and outbound calls effectively • Drives the client experience • Manages cash responsibilities Required Qualifications: • Is an enthusiastic, highly motivated self-starter with a strong work ethic and intense focus on results, acting in the best interest of the client. • Collaborates effectively to get things done, building and nurturing strong relationships. • Displays passion, commitment and drive to deliver an experience that improves our clients’ financial lives. • Is confident in identifying solutions for new and existing clients based on their needs. • Communicates effectively and confidently, and is comfortable engaging all clients. • Has the ability to learn and adapt to new information and technology platforms. • Is confident in educating clients on how to conduct simple banking transactions through self-service technologies (for example, ATM, online banking, mobile banking). • Applies strong critical thinking and problem-solving skills to meet clients’ needs. • Will follow established processes and guidelines in daily activities to do what is right for clients and the bank, adhering to all applicable laws and regulations. • Efficiently manages time and capacity. • Focuses on results, while acting in the best interest of the client. • Can be flexible to work weekends and/or extended hours as needed. Desired Qualifications: • Experience in financial services and knowledge of financial services industry, products and solutions. • One year of demonstrated successful sales experience in a salary plus incentive environment with individual sales goals. • Six months of cash handling experience. • Bachelor's Degree or business-relevant Associate’s Degree such as business management, business administration or finance​ Skills: • Adaptability • Business Acumen • Customer and Client Focus • Oral Communications • Problem Solving • Account Management • Client Experience Branding • Client Management • Client Solutions Advisory • Relationship Building • Business Development • Pipeline Management • Prospecting • Referral Identification • Referral Management Minimum Education Requirement: • High School Diploma / GED / Secondary School or equivalent Shift:1st shift (United States of America) Hours Per Week: 40

Relationship Banker - Albany, NY area

Job Description: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being a diverse and inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve. Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us! Job Description: This job is responsible for developing and delivering complex requirements to accomplish business goals. Key responsibilities of the job include ensuring that software is developed to meet functional, non-functional and compliance requirements, and solutions are well designed with maintainability/ease of integration and testing built-in from the outset. Job expectations include a strong knowledge of development and testing practices common to the industry and design and architectural patterns. Focus area would be UI/Dashboard development, Batch engineering to optimize the grid and other resources shared, developing automation tools and utilities. LOB Specific Description: The Strategic Full Reval Capability (SFRC) technology team is responsible for developing risk solutions to meet enterprise-wide regulatory requirements. The primary focus of the team is on building scalable risk generation for use cases across Global Markets. End users include trading desks, senior trading management, market risk management, Global Risk Analytics and Finance groups. SFRC technology is a global team of highly skilled and motivated developers using agile methods to iterate quickly and work closely with users to deliver superior trading risk technology. Responsibilities: <ul> <li>Codes solutions and unit test to deliver a requirement/story per the defined acceptance criteria and compliance requirements</li> <li>Designs, develops, and modifies architecture components, application interfaces, and solution enablers while ensuring principal architecture integrity is maintained</li> <li>Mentors other software engineers and coach team on Continuous Integration and Continuous Development (CI-CD) practices and automating tool stack</li> <li>Executes story refinement, definition of requirements, and estimating work necessary to realize a story through the delivery lifecycle</li> <li>Performs spike/proof of concept as necessary to mitigate risk or implement new ideas</li> <li>Automates manual release activities</li> <li>Designs, develops, and maintains automated test suites (integration, regression, performance)</li> </ul> Required Qualifications: <ul> <li>5 years of applicable experience</li> <li>Strong Python development skills</li> <li>Track record of developing large scale systems using Python for application layer</li> <li>Track record of developing UI and dashboards</li> </ul> Desired Qualifications: <ul><li>Exposure to Risk platforms within Global Markets</li></ul> Skills: <ul> <li>Application Development</li> <li>Automation</li> <li>Influence</li> <li>Solution Design</li> <li>Technical Strategy Development</li> <li>Architecture</li> <li>Business Acumen</li> <li>DevOps Practices</li> <li>Result Orientation</li> <li>Solution Delivery Process</li> <li>Analytical Thinking</li> <li>Collaboration</li> <li>Data Management</li> <li>Risk Management</li> <li>Test Engineering</li> <li>API development</li> <li>Framework development for Batch optimization, regressions, production stability</li> <li>UI development using standard frameworks and technologies like ReactJS, javascript, HTML5</li> </ul> Minimum Education Requirement: Bachelor's Degree in Computer Science or related field OR equivalent professional experience. Shift:1st shift (United States of America) Hours Per Week: 40

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