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Job Description: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve. Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us! Job Description: This job is responsible for resolving routine client requests through calls, chats, or emails in an inbound contact center environment. Key responsibilities include working in a challenging environment, ensuring accuracy, using logic, multi-tasking, toggling between systems, and communicating resolutions while delivering a great client experience. Job expectations include providing seamless service delivery by answering client questions, resolving problems, providing appropriate account maintenance, and looking for opportunities to deepen relationships through digital solutions. Responsibilities: <ul> <li>Identifies client needs and recommends solutions when fraud has been identified</li> <li>Records data captured during client interactions accurately</li> <li>Identifies and escalates through appropriate channels for items requiring risk review, exception handling, or further analysis</li> <li>Reads frequent updates and learning materials, often while on the call, and implements into conversations with speed and accuracy</li> <li>Complies with industry regulations, bank procedures, integrity levels of the department's system, and financial controls</li> </ul> Required Qualifications: <ul> <li>Must be a current Bank of America Year Up intern with a good performance history</li> <li>1+ years of customer/client service experience, including experience handling difficult client situations</li> <li>Displays passion, integrity, commitment and drive to deliver a positive, differentiated service that improves our clients’ financial lives</li> <li>Fully understands how life events can impact a client’s financial situation and is prepared to actively advise solutions and analyze/resolve complex client problems through creative solutions</li> <li>Shows commitment to excellent attendance with proven reliability and can adhere to the agreed upon work schedule</li> <li>Dependable team-player attitude with an understanding that calls must be handled immediately, including weekends and holidays</li> <li>Communicates effectively and confidently with all clients to make their financial lives better</li> <li>Ability to engage with clients – begin a conversation, anticipate what questions a client will have, actively share information using plain language, build rapport and handle objections</li> <li>Comfortable receiving ongoing performance feedback and coaching</li> <li>Ability to learn and adapt to new information and technology platforms</li> <li>Minimum of an intermediate level of proficiency with computers and current technology</li> </ul> Desired Qualifications: <ul> <li>1+ years of experience in the banking/financial industry</li> <li>2+ years of experience working in a client service capacity​​</li> </ul> Skills: <ul> <li>Attention to Detail</li> <li>Customer Service Management</li> <li>Customer and Client Focus</li> <li>Issue Management</li> <li>Active Listening</li> <li>Adaptability</li> <li>Client Solutions Advisory</li> <li>Data Collection and Entry</li> <li>Problem Solving</li> <li>Account Management</li> <li>Analytical Thinking</li> <li>Client Experience Branding</li> <li>Fraud Management</li> </ul> Minimum Education Requirement: High School Diploma / GED / Secondary School or equivalent Shift:1st shift (United States of America) Hours Per Week: 40

Bank of America

Client Services Representative II Small Business

Job Description: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve. Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us! Job Description: This job is responsible for defining and leading the engineering approach for complex features to deliver significant business outcomes. Key responsibilities of the job include delivering complex features and technology, enabling development efficiencies, providing technical thought leadership based on conducting multiple software implementations, and applying both depth and breadth in a number of technical competencies. Additionally, this job is accountable for end-to-end solution design and delivery. Responsibilities: <ul> <li>Ensures that the design and engineering approach for complex features are consistent with the larger portfolio solution</li> <li>Define the technology tool stack for the solution and evaluate and adapt new testing tool/framework/practices for team(s)</li> <li>Enables team(s)/applications with Continuous Integration/Continuous Development (CI/CD) capabilities and engages with other technical stakeholders pertaining to efficient functioning of CI-CD pipeline</li> <li>Guides and influences team(s) on design and best practices for high code performance –e.g. pairing, code reviews</li> <li>Provides end-to-end delivery of complex features, including automation, for either a single team or multiple teams, at the program level</li> <li>Conducts research, design prototyping and other exploration activities such as evaluating new toolsets and components for release management, CI/CD, and features</li> <li>Works with stakeholders to establish high-level solution needs and with architects for technical requirements</li> </ul> Position Summary: Merchant Fraud Technology team is looking for a Senior Engineer to define an architectural vision and solution that supports the strategic outcomes of the Merchant services programs building transaction risk rules engine and other enterprise projects. Key responsibilities include defining the target operating environment, designing for resiliency, assisting with solution design and defining nonfunctional requirements. Also to evaluate the system impacts, be involved in technical design, troubleshooting the code along with analytical skill set and provide solutions. Required Qualifications: 10 + years’ experience in: <ul> <li>Understanding and applying machine learning models to detect and prevent Fraud. This includes model development, deployment, and maintenance </li> <li>Proficiency in data analysis techniques, including data visualization and pattern recognition to identify fraud trends </li> <li>Strong Oracle DB modelling skills </li> <li>Understanding of Payment networks </li> </ul> Desired Qualifications: <ul> <li>10+ years of experience with architecture and/or engineering on large scale critical systems</li> <li>Degree in Computer Science, Software Engineering, or equivalent experience.</li> </ul> Skills: <ul> <li>Automation</li> <li>Influence</li> <li>Result Orientation</li> <li>Stakeholder Management</li> <li>Technical Strategy Development</li> <li>Application Development</li> <li>Architecture</li> <li>Business Acumen</li> <li>Risk Management</li> <li>Solution Design</li> <li>Agile Practices</li> <li>Analytical Thinking</li> <li>Collaboration</li> <li>Data Management</li> <li>Solution Delivery Process</li> </ul> Shift:1st shift (United States of America) Hours Per Week: 40

Senior Merchant Fraud Engineer

<h1> Associate, Account Services - (M/W/D) - Maternity cover </h1> <h1> Associate, Account Services - (M/W/D) - Maternity cover </h1> <h2>Values &amp; Innovation</h2> At Under Armour, we are committed to empowering those who strive for more, and the company's values - Act Sustainably, Celebrate the Wins, Fight on Together, Love Athletes and Stand for Equality - serve as both a roadmap for our teams and the qualities expected of every teammate. Our Values define and unite us, the beliefs that are the red thread that connects everyone at Under Armour. Our values are rallying cries, reminding us why we're here, and fueling everything we do. Our pursuit of better begins with innovation and with our team's mission of being the best. With us, you get the freedom to go further - no matter your role. That means developing, delivering, and selling the state-of-the-art products and digital tools that make top performers even better. If you are a current Under Armour teammate, apply to this position on the <a href="https://performancemanager8.successfactors.com/sf/careers/jobsearch?bplte_company=ua&amp;_s.crb=aNMP8gWoYkBDFn%252bz2BldysgcgQHZpVs6tHzE9smSuXE%253d" target="_blank">Internal Career Site Here.</a> <h2>Purpose of Role</h2> The maternity coverage will last approximately 6/7 months. As part of EMEA Supply Chain, you will be responsible for executing the day to day orderbook management for your accounts. You will connect with UA customers and internal stakeholders across several channels of communication. You will be measured on achieving KPIs and goals for both your function and POD, with a focus on execute today. There will be strong interaction with all other Supply Chain pillars, particularly Logistics &amp; Distribution. Further, the role works closely with our Regional Sales team &amp; Planners. Travel to our regional hub, and regular visits to our key customers will be expected. <h2>Your Impact</h2> Orderbook Management- 50% <ul> <li>Track and maintain orders and be accountable for all KPI’s with regards to your own order book. </li> <li>Ability to follow processes and procedures of both the function and the POD. </li> <li>Work daily in a variety of systems including SAP, Tableau, B2B and Excel. </li> <li>Ensure a working knowledge of entire order cycle </li> <li>Actively support our UA DH team and x-functional teammates. </li> </ul> Analysis and Communication- 30% <ul> <li>Run and analyze daily / weekly / monthly reports according to service level agreements. </li> <li>Communicate proactively, professionally, efficiently, and tactfully with accounts, sales, logistics and all other cross functional areas. </li> </ul> Problem Solving and Enquiries– 20% <ul> <li>Effectively problem solve, ensuring accurate and delivery of products to accounts. </li> <li>Handle a variety of supply chain related enquiries in a timely manner. </li> <li>Adapt to any new IT upgrades (SAP, B2B, Tableau), new processes, new applications and/or scenarios </li> </ul> <h2>Qualifications</h2> To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Qualifications (Knowledge, Skills &amp; Abilities) <ul> <li>Team focused </li> <li>High level of competency for customer service </li> <li>Exceptional presentation skills required</li> <li>Highly effective communicator with the ability to summarize and present complex data.</li> <li>Proficient in Microsoft Office Suite and Business Objects based reporting </li> <li>Knowledge enterprise management system and CRM solutions (SAP preferred etc.) </li> </ul> Education And / Or Experience <ul> <li>Proficiency with Microsoft Office Suite and SAP is preferred </li> <li>1 years +’ experience of related skills </li> </ul> <h2>Workplace Location</h2> <ul> <li> Location: Germany</li> <li> Return to Work Designation: Fully remote</li> </ul> <h2>Relocation</h2> <ul> <li>No relocation provided</li> </ul> #LI-KC1 #LI-Remote <h2>Benefits &amp; Perks</h2> <ul> <li>Paid “UA Give Back” Volunteer Days: Work alongside your team to support initiatives in your local community.</li> <li>Under Armour Merchandise Discounts</li> <li>Health &amp; fitness benefits, discounts and resources- We offer teammates across the country programs to promote physical activity and overall well-being. </li> <li>40 hour working week</li> <li>Fully remote</li> <li>30 days holiday</li> <li>Teammate Resource groups e.g. Green Machine, Sustainability, LGBTQIA+, Women in Leading and Living etc.</li> <li>Human Performance Institute (Gym) on site when visiting HQ in Amsterdam</li> <li>Local Language course when moving from abroad</li> </ul> <h2>Our Commitment to Diversity</h2> At Under Armour, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race, color, religion or belief, sex, pregnancy (including childbirth, lactation and related medical conditions), national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information (including characteristics and testing), military and veteran status, family or paternal status and any other characteristic protected by applicable law. Under Armour believes that diversity and inclusion among our teammates is critical to our success as a global company, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool. Accommodation is available for applicants with disabilities upon request. Requisition ID: 161149 Location: Remote, Germany, DE Business Unit: Corporate Region: EMEA Employee Class: Full Time Employment Type: Salaried <a href="#">Learn more about our Benefits here</a>

Under Armour

Associate, Account Services - (M/W/D) - Maternity cover

Goodyear. More Driven. Der Installationstechniker fuer Reifen als Service (TaaS) im Aussendienst wird Hardware-Installationen an den LKW- Fahrzeugen von TaaS-Kunden planen, koordinieren und ausführen. Unsere Techniker sind verantwortlich fuer absolute Qualität aller Installationen und folgt unserem Installationshandbuch und Standards und garantiert die fehlerfreie Leistung und Wartung der Hardware während des Servicezeitraums und führt bei Bedarf alle erforderlichen Fehlerbehebungsmaßnahmen durch. Des weitern ist Position ist auch verantwortlich für die Schulung von Dienstleistern in Bezug auf die Installation von Sensoren und Telematiksystemen. Diese Rolle wird deren Arbeit beaufsichtigen, wenn die Installation and Dienstleister ausgelagert wird. Unsere Installationstechniker - TaaS werden auch den Empfang, die Logistik im Rahmen von Lagerung und die Registrierung/Scannung von Hardware-Ausrüstung verwalten. Verantwortlichkeiten: Erreichung der TaaS-Hardware-Installationsziele gemäß dem vorab definierten Plan (Installationszyklus) in einem bestimmten geografischen Gebiet für den zugewiesenen Kundenkreis. Koordination der Installationspläne mit dem Fuhrparkmanager und der Werkstatt, bei Bedarf Einbindung von Sonderressourcen (ADR-zertifizierter Elektriker). Vorbereitung der Hardware für die Installation (Einstellungen, notwendige Werkzeuge usw.). Koordination von Hardware-Fehlerbehebungsmaßnahmen mit dem Customer Service Delivery Team und Durchführung von Wartungsaktivitäten im Feld. Einreichen und Berichterstattung von Hardware-Leistungsansprüchen bei den Hardware-Lieferanten. Beitrag zur Entwicklung von Installationsschulungsmaterialien für Dienstleister (Truck Force Network) oder andere Drittanbieter-Installateure. Durchführung von Installationsschulungen und Erhalt der erforderlichen Zertifikate für die Installation von elektronischen Bremssystemen (EBS) (wie Wabco, Knorr und/oder Haldex). Qualitäts- und Zählkontrolle beim Empfang der Hardware-Ausrüstung. Sicherstellung der ordnungsgemäßen Lagerung der Hardware-Ausrüstung. Durchführung des Scannens und der Registrierung aller Hardwareteile. Erfahrung: 3 oder mehr Jahre Erfahrung in mechanischen und elektrischen Installations-/Reparaturarbeiten Technische Erfahrung mit Sattelzugmaschinen und deren zugehöriger Telematik und Reifen Starker technischer Hintergrund und Erfahrung in der Planung und Terminierung Ausbildung &amp; Zertifizierung: Ein technisches Diplom in Nutzfahrzeugmechanik/Elektronik ist von Vorteil; andernfalls können Sie sich gerne bewerben. Kenntnisse, Fähigkeiten, Fähigkeiten: Selbstmotiviert, beharrlich und ein Teamplayer Starke unternehmerische und kommunikative Fähigkeiten Fähigkeit, mit verschiedenen Parteien zu planen und den Plan auszuführen Grundlegende IT-Kenntnisse Fließend in der Sprache des ausgewählten Gebiets plus Englisch Bereitschaft zu reisen (bis zu 3-4 Tage pro Woche, hauptsächlich Donnerstag bis Sonntag) Goodyear ist eines der größten Reifenunternehmen der Welt. Es beschäftigt etwa 68.000 Menschen und stellt seine Produkte in 53 Einrichtungen in 20 Ländern weltweit her. Die beiden Innovationszentren in Akron, Ohio, und Colmar-Berg, Luxemburg, arbeiten daran, hochmoderne Produkte und Dienstleistungen zu entwickeln, die den Technologie- und Leistungsstandard für die Branche setzen. Weitere Informationen über Goodyear und seine Produkte finden Sie unter <a href="http://www.goodyear.com/corporate" target="_blank">www.goodyear.com/corporate</a>.

The Goodyear Tire & Rubber Company

Installationstechniker im Aussendienst

Goodyear. More Driven. Der Installationstechniker fuer Reifen als Service (TaaS) im Aussendienst wird Hardware-Installationen an den LKW- Fahrzeugen von Proactive Services-Kunden planen, koordinieren und ausführen. Unsere Techniker sind verantwortlich fuer absolute Qualität aller Installationen und folgt unserem Installationshandbuch und Standards und garantiert die fehlerfreie Leistung und Wartung der Hardware während des Servicezeitraums und führt bei Bedarf alle erforderlichen Fehlerbehebungsmaßnahmen durch. Des weitern ist Position ist auch verantwortlich für die Schulung von Dienstleistern in Bezug auf die Installation von Sensoren und Telematiksystemen. Diese Rolle wird deren Arbeit beaufsichtigen, wenn die Installation and Dienstleister ausgelagert wird. Unsere Installationstechniker - TaaS werden auch den Empfang, die Logistik im Rahmen von Lagerung und die Registrierung/Scannung von Hardware-Ausrüstung verwalten. Verantwortlichkeiten: Erreichung der TaaS-Hardware-Installationsziele gemäß dem vorab definierten Plan (Installationszyklus) in einem bestimmten geografischen Gebiet für den zugewiesenen Kundenkreis. Koordination der Installationspläne mit dem Fuhrparkmanager und der Werkstatt, bei Bedarf Einbindung von Sonderressourcen (ADR-zertifizierter Elektriker). Vorbereitung der Hardware für die Installation (Einstellungen, notwendige Werkzeuge usw.). Koordination von Hardware-Fehlerbehebungsmaßnahmen mit dem Customer Service Delivery Team und Durchführung von Wartungsaktivitäten im Feld. Einreichen und Berichterstattung von Hardware-Leistungsansprüchen bei den Hardware-Lieferanten. Beitrag zur Entwicklung von Installationsschulungsmaterialien für Dienstleister (Truck Force Network) oder andere Drittanbieter-Installateure. Durchführung von Installationsschulungen und Erhalt der erforderlichen Zertifikate für die Installation von elektronischen Bremssystemen (EBS) (wie Wabco, Knorr und/oder Haldex). Qualitäts- und Zählkontrolle beim Empfang der Hardware-Ausrüstung. Sicherstellung der ordnungsgemäßen Lagerung der Hardware-Ausrüstung. Durchführung des Scannens und der Registrierung aller Hardwareteile. Erfahrung: 3 oder mehr Jahre Erfahrung in mechanischen und elektrischen Installations-/Reparaturarbeiten Technische Erfahrung mit Sattelzugmaschinen und deren zugehöriger Telematik und Reifen Starker technischer Hintergrund und Erfahrung in der Planung und Terminierung Ausbildung &amp; Zertifizierung: Abgeschlossene Schulausbildung (erforderlich) Abgeschlossene Berufsausbildung und im Bereich Mechanik/ Elektrotechnik oder Ingenieurwesen oder verwandtem Bereich (wünschenswert) Kenntnisse, Fähigkeiten, Fähigkeiten: Selbstmotiviert, beharrlich und ein Teamplayer Starke unternehmerische und kommunikative Fähigkeiten Fähigkeit, mit verschiedenen Parteien zu planen und den Plan auszuführen Grundlegende IT-Kenntnisse Fließend in der Sprache des ausgewählten Gebiets plus Englisch Bereitschaft zu reisen (bis zu 3-4 Tage pro Woche, hauptsächlich Donnerstag bis Sonntag) Goodyear ist eines der größten Reifenunternehmen der Welt. Es beschäftigt etwa 68.000 Menschen und stellt seine Produkte in 53 Einrichtungen in 20 Ländern weltweit her. Die beiden Innovationszentren in Akron, Ohio, und Colmar-Berg, Luxemburg, arbeiten daran, hochmoderne Produkte und Dienstleistungen zu entwickeln, die den Technologie- und Leistungsstandard für die Branche setzen. Weitere Informationen über Goodyear und seine Produkte finden Sie unter <a href="http://www.goodyear.com/corporate" target="_blank">www.goodyear.com/corporate</a>.

15 Jobs in Delaware