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Job Description: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve. Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us! Job Description: This job is responsible for engaging clients in the lobby to educate and assist with conducting transactions through self-service resources, such as mobile banking, online banking, or ATM. Key responsibilities include accurately and efficiently processing cash transactions for clients as needed. Job expectations include having deep conversations with clients to gain in-depth knowledge of the financial and life priorities and connecting clients to solutions that meet the financial goals. Responsibilities: • Executes the bank's risk culture and strives for operational excellence • Builds relationships with clients to meet financial needs • Follows established processes and guidelines in daily activities to do what is right for clients and the bank, adhering to all applicable laws and regulations • Grows business knowledge and network by partnering with experts in small business, lending, and investments • Manages financial center traffic, appointments, and outbound calls effectively • Drives the client experience • Manages cash responsibilities Required Qualifications: • Is an enthusiastic, highly motivated self-starter with a strong work ethic and intense focus on results, acting in the best interest of the client. • Collaborates effectively to get things done, building and nurturing strong relationships. • Displays passion, commitment and drive to deliver an experience that improves our clients’ financial lives. • Is confident in identifying solutions for new and existing clients based on their needs. • Communicates effectively and confidently, and is comfortable engaging all clients. • Has the ability to learn and adapt to new information and technology platforms. • Is confident in educating clients on how to conduct simple banking transactions through self-service technologies (for example, ATM, online banking, mobile banking). • Applies strong critical thinking and problem-solving skills to meet clients’ needs. • Will follow established processes and guidelines in daily activities to do what is right for clients and the bank, adhering to all applicable laws and regulations. • Efficiently manages time and capacity. • Focuses on results, while acting in the best interest of the client. • Can be flexible to work weekends and/or extended hours as needed. Desired Qualifications: • Experience in financial services and knowledge of financial services industry, products and solutions. • One year of demonstrated successful sales experience in a salary plus incentive environment with individual sales goals. • Six months of cash handling experience. • Bachelor's Degree or business-relevant Associate’s Degree such as business management, business administration or finance​ Skills: • Adaptability • Business Acumen • Customer and Client Focus • Oral Communications • Problem Solving • Account Management • Client Experience Branding • Client Management • Client Solutions Advisory • Relationship Building • Business Development • Pipeline Management • Prospecting • Referral Identification • Referral Management Minimum Education Requirement: • High School Diploma / GED / Secondary School or equivalent Shift:1st shift (United States of America) Hours Per Week: 40

Bank of America

Relationship Banker - Limestone Shopping Center

Job Description: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve. Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us! Job Description: This job is responsible for engaging clients in the lobby to educate and assist with conducting transactions through self-service resources, such as mobile banking, online banking, or ATM. Key responsibilities include accurately and efficiently processing cash transactions for clients as needed. Job expectations include having deep conversations with clients to gain in-depth knowledge of the financial and life priorities and connecting clients to solutions that meet the financial goals. Responsibilities: • Executes the bank's risk culture and strives for operational excellence • Builds relationships with clients to meet financial needs • Follows established processes and guidelines in daily activities to do what is right for clients and the bank, adhering to all applicable laws and regulations • Grows business knowledge and network by partnering with experts in small business, lending, and investments • Manages financial center traffic, appointments, and outbound calls effectively • Drives the client experience • Manages cash responsibilities Required Qualifications: • Is an enthusiastic, highly motivated self-starter with a strong work ethic and intense focus on results, acting in the best interest of the client. • Collaborates effectively to get things done, building and nurturing strong relationships. • Displays passion, commitment and drive to deliver an experience that improves our clients’ financial lives. • Is confident in identifying solutions for new and existing clients based on their needs. • Communicates effectively and confidently, and is comfortable engaging all clients. • Has the ability to learn and adapt to new information and technology platforms. • Is confident in educating clients on how to conduct simple banking transactions through self-service technologies (for example, ATM, online banking, mobile banking). • Applies strong critical thinking and problem-solving skills to meet clients’ needs. • Will follow established processes and guidelines in daily activities to do what is right for clients and the bank, adhering to all applicable laws and regulations. • Efficiently manages time and capacity. • Focuses on results, while acting in the best interest of the client. • Can be flexible to work weekends and/or extended hours as needed. Desired Qualifications: • Experience in financial services and knowledge of financial services industry, products and solutions. • One year of demonstrated successful sales experience in a salary plus incentive environment with individual sales goals. • Six months of cash handling experience. • Bachelor's Degree or business-relevant Associate’s Degree such as business management, business administration or finance​ Skills: • Adaptability • Business Acumen • Customer and Client Focus • Oral Communications • Problem Solving • Account Management • Client Experience Branding • Client Management • Client Solutions Advisory • Relationship Building • Business Development • Pipeline Management • Prospecting • Referral Identification • Referral Management Minimum Education Requirement: • High School Diploma / GED / Secondary School or equivalent Shift:1st shift (United States of America) Hours Per Week: 40

Relationship Banker - Wilmington Market

Job Description: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities, and shareholders every day. Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being a diverse and inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing, and rewarding performance, and how we make an impact in the communities we serve. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us! Job Description: This job is responsible for performing more complex analysis aimed at improving portfolio risk, profitability, performance forecasting, and operational performance for consumer products and related divisions, such as credit cards. Key responsibilities include applying knowledge of multiple business and technical-related topics and independently driving strategic improvements, large-scale projects, and initiatives. Job expectations include working with business counterparts within the Line of Business and partner organizations including Risk and Product teams. Fraud Prevention and Detection is looking for an energetic and inquisitive experienced data scientist to join our team and help us combat financial crime using graph databases. In this role, you will be expected to work on large and complex data science projects. Collaborating with internal strategy, technology, product, and policy partners to deploy advanced analytical solutions with the goal of reducing fraud losses, lowering false positive impacts, improving client experience, and ensuring the Bank minimizes its total cost of fraud. Responsibilities: <ul> <li>Link Analysis/Graph analytics to find and mitigate densely connected fraud networks.</li> <li>Developing and tuning graph algorithms to maximize detection of fraud.</li> <li>Work with software developers to create/enhance link analysis process for new fraud detection use cases, and assist with the generation, prioritization, and investigation of fraud rings.</li> <li>Coordinate with stakeholders and tech to deliver process end-to-end, be the gate keeper for issue tracking and remediation.</li> <li>Gather business requirements and translate to technical logic for script development, and design, create and monitor daily report/QA metrics for fraud detection process.</li> <li>Document and prepare attestation response for process and fraud strategy with governance team.</li> <li>Identify, track, and recommend opportunities for process improvement.</li> <li>Coach and mentor peers to improve proficiency in a variety of systems and serve as a subject matter expert on multiple business and technical-related topics.</li> <li>Identify business trends based on economic and portfolio conditions and communicate findings to senior management.</li> <li>Support execution of large-scale projects, such as platform conversions or new project integrations by conducting advanced reporting and drawing analytics-based insights.</li> </ul> Required Qualifications: <ul> <li>A minimum of 4 years of experience in data and analytics is required.</li> <li>Must be proficient with SQL and one of SAS, Python, or Java</li> <li>Critical problem-solving skills including selection of data and deployment of solutions.</li> <li>Proven ability to manage projects, exercise thought leadership and work with limited direction on complex problems to achieve project goals while also leading a broader team.</li> <li>Excellent communication and influencing skills.</li> <li>Thrives in fast-paced and highly dynamic environment.</li> <li>Intellectual curiosity and strong urge to figure out the “whys” of a problem and come up with creative solutions.</li> <li>Model development experience leveraging supervised and unsupervised machine learning (regression, tree-based algorithms, neural networks)</li> <li>Expertise handling and manipulating data across its lifecycle in a variety of formats, sizes, and storage technologies to solve a problem (e.g., structured, semi-structured, unstructured; graph; hadoop; kafka)</li> </ul> Desired Qualifications: <ul> <li>Advanced Quantitative degree (Masters or PhD)</li> <li>7+ years of experience; work in financial services is very helpful, with preference to fraud, credit, cybersecurity, or other heavily quantitative areas.</li> <li>Understanding of advanced machine learning methodologies including neural networks, ensemble learning like XGB, and other techniques</li> <li>Proficient with H2O or similar advanced analytical tools</li> </ul> Skills: <ul> <li>Analytical Thinking</li> <li>Business Analytics</li> <li>Data and Trend Analysis</li> <li>Fraud Management</li> <li>Problem Solving</li> <li>Collaboration</li> <li>Innovative Thinking</li> <li>Monitoring, Surveillance, and Testing</li> <li>Presentation Skills</li> <li>Risk Management</li> <li>Data Visualization</li> <li>Interpret Relevant Laws, Rules, and Regulations</li> <li>Issue Management</li> <li>Oral Communications</li> <li>Written Communications</li> </ul> Minimum Education Requirement: Bachelor’s degree or equivalent work experience Shift:1st shift (United States of America) Hours Per Week: 40

Cons Prod Strategic Analyst IV

Job Description: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve. Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us! Job Summary: Client Protection is looking for an experienced analytical leader to join the digital commerce fraud strategy team. This is an exciting opportunity given the constantly evolving nature of digital adoption and attacks in marketplace as well as in money movement. The incumbent will be responsible for managing a team focused on fraud and scam prevention strategies for key digital money movement channels. Responsibilities will include, working across multiple lines of business; partnering with product, technology, operations, vendors, and others; responsibility for the overall first party fraud loss line; and evaluating various internally developed and vendor provided machine learning tools to maximize client experience while managing fraud most effectively. As a Fraud Strategy Manager with the Client Protection organization, you will capitalize on technical abilities and strategic thinking to solve business challenges and seek opportunities for improvement. You will join a team of fraud professionals who are dedicated to stopping criminals and protecting customers. In the role you will spend time analyzing difficult problems as we try to stay one step ahead of the fraudsters. You will develop complex defenses designed to minimize the impact to good customers while maximizing fraud loss avoidance. You will work across multiple partner organizations and represent our team as a subject matter expert. We are looking for someone with strong communication skills, sound business judgement, results oriented with a track record of thriving in a fast-paced entrepreneurial environment. The role will be responsible for several key areas: • Develop and implement robust third-party fraud and scam detection program rooted in digital space to safeguard the organization against financial fraud. • Provide recommendations on mitigation efforts, ensuring monitors are in place, and will self-create initiatives as needed. • Lead a team of fraud analysts in the identification, investigation, and mitigation of fraud activity. • Collaborate with cross-functional teams to integrate fraud detection measures into existing systems and processes. • Stay abreast of industry trends, emerging threats, and technological advancements to continuously enhance fraud prevention methodologies. • Analyze data and conduct investigations to identify patterns, trends, and anomalies indicative of potential fraud. • Identifying new sources of data (internal or vendor-provided) that can enrich our existing detection processes, be added to our decision systems, and allow for new detection strategies to be developed. Will require close coordination with partners in Fraud Technology. • Drive the development of new models designed to detect fraud activity. • Ensuring proper risk controls are deployed, while adhering to best practices. • Provide oversight on defect reviews of 3rd party/scam loss cases to identify any gaps in Fraud strategy and/or procedural adjustments. • Providing fraud requirements, testing, and development of strategies for new project and endeavors • Lead the team to Develop, implement, and continuously improve fraud detection algorithms and systems. Perform regular audits and analysis of transaction data to detect new fraud trends. • Guiding team to Develop new fraud strategies using statistical and analytical techniques. Goal will be to identify and mitigate new and emerging fraud threats. • Design and monitor key fraud metrics and KPIs to evaluate the effectiveness of fraud prevention. • Monitor Strategy performance and Optimization of existing detection strategies to determine areas where rules can be adjusted to decline fewer false positives and improve the ROI and overall performance of our fraud strategies. • Systems Integration: Integrate fraud detection systems with core banking and transaction processing systems using APIs and middleware solutions. Collaborate with IT and software development teams to ensure seamless integration and functionality of fraud management systems. Manage and optimize the performance of fraud detection systems and tools. • Policy and Strategy Development: Stay updated with the latest fraud trends, regulatory requirements, and best practices. Lead the creation and refinement of fraud detection and prevention strategies. • Work closely with compliance, legal, risk management, and other relevant departments to align fraud management efforts with organizational goals. Conduct training sessions and workshops to educate staff on fraud detection techniques and policies. • Identify process improvements and efficiencies via data analysis. • Deliver accurate metrics related to fraud and claim activity. Validate the integrity and quality of data required for performing analysis. • Partner with claims, policy, strategy, and product teams to deliver data insights and analysis that inform critical decisions and help achieve goals. Required Qualifications: • 3+ years of experience in advanced to expert level in SQL and SAS • Minimum 7 years of work experience in large financial institution with specialization in data analytics • Minimum 5 years of experience in managing teams. Desired Qualifications: • The candidate must be at an advanced to expert level in SAS and SQL. Should also have familiarity with other programming languages such as Python, R, or Java. Knowledge of data extraction tools such as Hive or Hue will be useful. • Experience in Statistical model utilization • 3+ years of decision tree development • Experience in managing fraud for digital products (Zelle, Wires, ACH, Bill pay) • Expertise in fraud detection and management platforms, specifically SAS Fraud Management and creation of user defined variables for rule development. • Ability to work in a fast-paced, dynamic environment is critical. • Must have exceptional organizational, project management and communications skill. • Candidate must have a proven track record of building and deploying analytical solutions that have resulted in material financial results. • Ability to work independently as well as effectively work in teams with individuals with a variety of skills and backgrounds. • Advanced analytical and quantitative skills with demonstrated ability in using data and metrics to identify root causes. • Basic understanding of 1st and 3rd party fraud (claims to charge-off timing, chargeback recovery rights, etc.) • Proven strong analytical and communication skills. • Experience in working with tools like SAS E-miner and use machine learning models to identify patterns and anomalies in transaction data indicative of fraudulent activity. • Bachelor’s degree, preferably in a quantitative discipline such as mathematics, statistics, operations research, engineering, computer science, finance, or business. Skills: <ul> <li>Analytical Thinking</li> <li>Business Analytics</li> <li>Data Mining</li> <li>Fraud Management</li> <li>Business Process Analysis</li> <li>Critical Thinking</li> <li>Influence</li> <li>Relationship Building</li> <li>Strategy Planning and Development</li> <li>Business Case Analysis</li> <li>Issue Management</li> <li>Leadership Development</li> <li>Process Performance Measurement</li> <li>Recruiting</li> </ul> Shift:1st shift (United States of America) Hours Per Week: 40

Fraud Analytics and Innovation Senior Leader - Client Protection

Job Description: Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization. Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us! Our Specialized Product Sales team is part of the Bank of America Global Payments Solutions organization which provides our clients with best in class innovative cash management and payments solutions. The Specialized Product Sales team is accountable to deliver our payables solutions to the Bank’s corporate, commercial, and business banking clients as well as financial institutions, non-bank financial institutions and public sector entities. This Specialized Product Sales role is responsible for performing proactive lead generation and business development engagements via client engagement and partner collaboration. The candidate will lead formal client engagements for the Bank’s payables offering including sourcing, RFP responses, pricing strategy, formal pitches, software demonstrations, and formal presentation. The candidate will have in depth knowledge of our payables offering across the Global Payments Solutions platform, including Corporate Travel and Purchasing Cards, Virtual Payables, Comprehensive Payables and other B2B payables products. <ul> <li>Own the sales efforts through proactive prospect lead generation and the development and nurturing of client relationships</li> <li>Engage in continuous education to maintain status as a best-in-class subject matter expert with deep understanding of product functionality, value proposition, industry trends and the competitive landscape</li> <li>Write RFI/RFP responses and deliver best and final presentations to clients and their leadership team</li> <li>Create and drive routines with all key business partners such as Product Management, Treasury Sales, Relationship Management, Implementations, Customer Service, Product Sales, and executive leadership</li> <li>Brief senior leaders on sales efforts, deal overview and strategy to win</li> <li>Be the voice of our clients to drive innovation and enhancements to our product offering on a regular and formal basis</li> <li>Partner with the broader bank organization to gain access to senior level contacts within prospects/client</li> <li>Conduct and lead client presentations to all levels of client organizations, including senior treasury, finance, purchasing and travel management teams via video conferencing and collaboration sites, by phone or in-person</li> <li>Perform platform/technology demonstrations and communicate features and benefits to clients</li> <li>Price deals and lead pricing and contract negotiations with clients</li> <li>Develop and deliver internal training sessions on products, services and value propositions to Treasury Sales and Relationship Management Teams, and other business partners</li> <li>Represent the organization at internal and external client conferences and trade shows, and generating new leads for Card and Comprehensive Payables business</li> </ul> *Required Skills: “Must” have these skills to be minimally qualified. <ul> <li>BA/BS Degree or equivalent work experience</li> <li>Minimum 3 years of experience in the payables marketplace, with an understanding of the competitive landscape and regional marketplace variations</li> <li>Global Commercial Card &amp; Comprehensive Payables subject matter expertise, in sales, account management or product role</li> <li>Sales experience within a large, global financial institution</li> <li>Knowledge of treasury management and card and comprehensive payables services</li> <li>Project management skills</li> <li>Experience in Accounts Payable</li> <li>Proven ability to work in a demanding, fast-paced global environment</li> <li>Experience working within a highly matrixed organization</li> <li>Strong communication skills, both verbal and written</li> <li>World-class presentation skills</li> <li>Proven leadership skills across multiple organizations</li> <li>Ability and desire to think creatively to deliver business results, both independently and as part of a team</li> <li>Experience leading technology demonstrations and discussions</li> <li>Ability to manage multiple projects simultaneously</li> <li>Skilled in working with Microsoft Office applications</li> </ul> Shift:1st shift (United States of America) Hours Per Week: 40

Treasury Product Sales Manager  - Global Payments Solutions

Job Description: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being a diverse and inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us! Job Description Details: In Global Payments Solutions our purpose is to develop and deliver a robust set of payment solutions in support of our eight lines of business so consumers and businesses choose us for their financial transaction and cash management needs. Work with us at the confluence of responsible growth, risk management and exceptional client care as a critical part of the Contract Management team. The team closes contractual negotiations with Bank of America clients around the world as quickly and efficiently as possible, reducing time to revenue and minimizing legal costs, while protecting both the client relationship and BofA’s risk position. The Contract Manager serves as an internal “business consultant” regarding all contract matters and performs the most complex work associated with client contracting services for the organization. That work includes drafting, negotiating, reviewing and administering complex, high-value, multifaceted contracts, while working closely with business stakeholders and external clients. Responsibilities: <ul> <li>Apply experience, industry standards and knowledge of treasury management products, corporate formation documents, and Bank of America policies to address related credit, risk, compliance, legal, operational, and business issues with our clients in the United States and Latin America. The broader contract management team supports all GPS cash management business which includes trade services, card products, and deposit account control agreements.</li> <li>Draft, negotiate, review and administer complex, high-value, multifaceted contracts, working closely with business stakeholders and external clients.</li> <li>Facilitate communications among sales, implementation, product, operations, compliance, risk, credit officers, legal staff, and client managers to promptly resolve documentation issues</li> <li>Perform analytic, legal and business reviews of contractual language in contracts, schedules and amendments and develop general, special and operational provisions in contracts to ensure maximum benefit to the company and to limit risk.</li> <li>Apply strong verbal and written communications skills to represent Bank of America in negotiations and communications with clients, stakeholders and internal/external counsel at all levels of management.</li> <li>Conduct contract administration duties including contract request receipt, contract documentation, execution and record-keeping, ensuring the smooth flow of contract execution and administration.</li> <li>Develop strategies to resolve and manage potential problems on major contracts to effectively meet organizational goals and objectives.</li> <li>Assess and advise business personnel of contractual issues and business risks associated with contracts to eliminate unnecessary liability, ensure compliance and reduce legal entanglements.</li> <li>Serve as an expert resource, reinforcing, advising and instructing company personnel on corporate policy, compliance and legal requirements, documentation standards and options and procedures related to developing contractual arrangements.</li> </ul> Required Qualifications: <ul> <li>Strong communicators who value giving and receiving feedback, can easily build relationships and who are quick thinking, flexible and always learning and sharing knowledge</li> <li>Broad knowledge of and comfort working with complex legal documentation (contracts)</li> <li>Conduct negotiations effectively, balancing competing objectives to achieve optimal results</li> <li>Handle a full workload with tight deadlines and manage competing priorities</li> <li>Manage numerous competing, complex documentation assignments.</li> <li>Exercise sound judgment and independent decision-making, including knowing when to escalate contract matters and issues to managers and/or attorneys when appropriate.</li> <li>Maintain objectivity in balancing bank risk with client needs and satisfaction</li> <li>Reliability, discretion and ability to handle sensitive information and maintain confidentiality</li> </ul> Desired Qualifications: <ul> <li>Previous financial services industry experience in corporate or commercial banking</li> <li>Previous legal experience a plus</li> <li>Company legal structures, e.g., sole proprietorships, partnerships, limited partnerships, LLCs, corporations, trusts, etc. knowledge</li> <li>Transaction banking products experience</li> </ul> Minimum Educational Requirements: Undergraduate/graduate degree required with Juris Doctorate degree, paralegal/technical contract training or equivalent work experience preferred (minimum three years) Skills: <ul> <li>Analytical Skills</li> <li>Verbal Communication Skills</li> <li>Written Communications Skills</li> <li>Negotiation Skills</li> <li>Organizational Skills</li> <li>Prioritization Skills</li> <li>•Strong project management and process skills, able to</li> </ul> Shift:1st shift (United States of America) Hours Per Week: 40

Contract Manager I

Job Description: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day. One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We’re devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being. Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization. Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us! Job Description: Primary responsibility for providing advice, guidance and training to Private Bank account teams and centralized units on technical fiduciary issues in support of sales efforts and administration processes across a fiduciary book of accounts within BANA's risk profile. Assist account officers with exercise of fiduciary discretion and review of new business opportunities. Responsible for providing early intervention on fiduciary problems and risk matters. Serves as primary resource for comprehensive fiduciary and technical advice relating to the administration of Private Bank fiduciary accounts. In-depth knowledge of the following areas: general fiduciary law and principles, trust and wealth transfer techniques, and federal and state laws/regulations pertaining to fiduciaries. Desired Qualifications: <ul> <li>5+ years’ experience as a practicing Trusts &amp; Estates lawyer in private practice and/or time employed by a Bank, Private Wealth Management firm or Trust Company</li> <li>performing a legal, risk or fiduciary line of business function, strong understanding of Delaware directed trusts preferred</li> <li>Experience working with trust officers/fiduciary specialists and making fiduciary related risk-reward decisions</li> <li>Demonstrated ability to intelligently and persuasively articulate positions and influence decision makers and management on all levels as well as COIs and other external partners</li> <li>Technical expertise in areas of fiduciary, planning, tax regulatory, legal and compliance</li> <li>Strong ability to work in partnership with other functions/roles, including Legal and Risk</li> <li>Understanding of when to escalate matters</li> </ul> Skills: <ul> <li>Advisory</li> <li>Critical Thinking</li> <li>Decision Making</li> <li>Interpret Relevant Laws, Rules, and Regulations</li> <li>Problem Solving</li> <li>Collaboration</li> <li>Customer and Client Focus</li> <li>Executive Presence</li> <li>Policies, Procedures, and Guidelines</li> <li>Relationship Building</li> <li>Adaptability</li> <li>Attention to Detail</li> <li>Coaching</li> <li>Prioritization</li> <li>Written Communications</li> </ul> Minimum Education Requirement: High School Diploma / GED / Secondary School or equivalent Education Requirements or Certifications: Desired Education and Designations: B.A. or B.S. (four-year undergraduate degree) and J.D. degree Attorney licensed to practice law in at least one U.S. jurisdiction. Shift:1st shift (United States of America) Hours Per Week: 40

Regional Fiduciary Officer

Job Description: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve. Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us! Job Description: This job is responsible for providing leadership, technical direction and oversight to a team delivering technology solutions. Key responsibilities of the job are to provide oversight of the design, implementation, and maintenance of complex computer programs, align technical solutions to business objectives, and ensure that coding practices/quality comply with software development standards. Job expectations include conducting multiple software implementations and applying both depth and breadth in knowledge of several technical competencies. Position Summary: <ul> <li>Develop high-performance and scalable Analytics solutions using the Big Data platform to facilitate the collection, storage, and analysis of massive data sets from multiple channels.</li> <li>Utilize your in-depth knowledge of Hadoop stack and storage technologies, including HDFS, Spark, MapReduce, Yarn, Hive, Sqoop, Impala, Hue, and Oozie, to design and optimize data processing workflows.</li> <li>Apply your expertise in NoSQL technologies like MongoDB, SingleStore, or HBase to efficiently handle diverse data types and storage requirements.</li> <li>Implement Near real-time and Streaming data solutions to provide up-to-date information to millions of Bank customers.</li> <li>Collaborate with cross-functional teams to identify system bottlenecks, benchmark performance, and propose innovative solutions to enhance system efficiency.</li> <li>Take ownership of defining Big Data strategies and roadmaps for the Enterprise, aligning them with business objectives.</li> <li>Stay abreast of emerging technologies and industry trends related to Big Data, continuously evaluating new tools and frameworks for potential integration.</li> <li>Provide guidance and mentorship to junior teammates.</li> </ul> Responsibilities: <ul> <li>Designs, develops and is accountable for feature delivery</li> <li>Applies enterprise standards for solution design, coding and quality</li> <li>Ensures solution meets product acceptance criteria with minimal technical debt</li> <li>Guides the team on work breakdown and execution</li> <li>Works with the Product Owner to ensure that product backlog/requirements are healthy, with clear acceptance criteria</li> <li>Plays a team lead role (as an individual contributor) and mentors the team</li> <li>Guides team members with skills and practices (planning and estimation, peer reviews, and other engineering practices)</li> </ul> Required Qualifications: <ul> <li>Bachelor's or Master's degree in Science or Engineering, or a related field.</li> <li>Minimum of 8 years of industry experience, with at least 5 years focused on hands-on work in the Big Data domain.</li> <li>Highly skilled in Hadoop stack technologies, such as HDFS, Spark, Yarn, Hive, Sqoop, Impala and Hue.</li> <li>Strong proficiency in programming languages such as Python, Scala, and Bash/Shell Scripting.</li> <li>Excellent problem-solving abilities and the capability to deliver effective solutions for business-critical applications.</li> <li>Strong command of Visual Analytics Tools, with a focus on Tableau.</li> </ul> Desired Qualifications: <ul> <li>Proficiency in NoSQL technologies like HBase, MongoDB, SingleStore, etc.</li> <li>Experience in Real-time streaming technologies like Spark Streaming, Kafka, Flink, or Storm.</li> <li>Familiarity with Cloud Technologies such as Azure, AWS, or GCP.</li> <li>Working knowledge of machine learning algorithms, statistical analysis, and programming languages (Python or R) to conduct data analysis and develop predictive models to uncover valuable patterns and trends.</li> <li>Proficiency in Data Integration and Data Security within the Hadoop ecosystem, including knowledge of Kerberos.</li> </ul> Skills: <ul> <li>Automation</li> <li>Influence</li> <li>Result Orientation</li> <li>Stakeholder Management</li> <li>Technical Strategy Development</li> <li>Architecture</li> <li>Business Acumen</li> <li>Risk Management</li> <li>Solution Delivery Process</li> <li>Solution Design</li> <li>Agile Practices</li> <li>Analytical Thinking</li> <li>Collaboration</li> <li>Data Management</li> <li>DevOps Practices</li> </ul> Shift:1st shift (United States of America) Hours Per Week: 40

Feature Lead - Insights

Job Description: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve. Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us! Job Description: Responsible for creating technical plans from requirements expressed in a non-technical language and delivering significant components of large projects or full smaller projects. Effectively structures communication and communicates with influence and nuance outside of immediate team. Often manages planning, technical, team, and relationship needs of projects. Creates approaches to solving business problems and is very familiar with the business components that guide problem selection. Is a team expert in some relevant class of models and runs models through their entire lifecycle. Key Responsibilities: <ul> <li>Develop Marketing Mix Models using appropriate statistical approaches; draw inference and conclusion based on model results </li> <li>Effectively articulate the model results to stakeholders, properly incorporate business feedback into the model </li> <li>Regularly monitor the model performance, recalibrate/redevelop the model as needed </li> <li>Document the model development process and model changes with internally required standard </li> <li>Understand nuanced communication; adjust to the tone of the room; effectively structure communication; speak clearly and effectively to multiple stakeholders including skip-level manager; manage technical aspects of projects </li> <li>Understand the structure and purpose of our work streams; learn how our business clients work; plan parts of projects and keep track of relevant details </li> <li>Independently derive the correct lessons from raw data; balance well the competing needs of the model development lifecycle </li> <li>Master the standard capabilities of Python </li> <li>Write efficient computer code using white space, comments, indentation, arrays, control blocks, and modularization </li> <li>Build datasets from complex data warehouses </li> </ul> Skills: <ul> <li>Artificial Intelligence/Machine Learning</li> <li>Data Mining</li> <li>Model Development</li> <li>Problem Solving</li> <li>Risk Modeling</li> <li>Analytical Thinking</li> <li>Business Acumen</li> <li>Oral Communications</li> <li>Technical Documentation</li> <li>Written Communications</li> <li>Critical Thinking</li> <li>Decision Making</li> <li>Innovative Thinking</li> <li>Presentation Skills</li> </ul> Required Qualifications: <ul> <li>3-7 years of modeling experience; direct experience in Marketing Mix Modeling is strongly preferred</li> <li>Advanced Python programming skills</li> <li>Proficient in modern modeling methods</li> <li>Demonstrated ability to speak and write clearly and concisely to convey complex data to a non-technical audience</li> <li>Demonstrated ability to work effectively both in a team environment and independently</li> <li>Self-motivation, self-direction, organizational skills, and the ability to manage multiple priorities without sacrificing quality or timelines</li> <li>Understand important parts of our data flows</li> </ul> Minimum Education Requirement: Advanced degree in statistics or related field, such as econometrics, engineering, applied mathematics, the applied sciences, or other heavily quantitative disciplines or equivalent work experience For internal employees; participation in a work from home posture does not make you ineligible to post Shift:1st shift (United States of America) Hours Per Week: 40

Consumer Behavior Modeler

Job Description: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve. Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us! Job Summary: This job is responsible for performing more complex analysis aimed at improving portfolio risk, profitability, performance forecasting, and operational performance for consumer products and related divisions, such as credit cards. Key responsibilities include applying knowledge of multiple business and technical-related topics, independently driving strategic improvements, large-scale projects, and initiatives. Job expectations include working with business counterparts within the line of business and partner organizations (e.g.,. Risk, Product, etc.). Account Takeover (ATO) persists as one of the most prevalent threats within the fraud landscape today. This, coupled with the expansion of our digital capabilities, and the wide array of compromised information available for purchase, has increased the scope and complexity of effectively detecting, mitigating and monitoring ATO risk within the Bank’s ecosystem. The Fraud Prevention and Detection organization relies heavily on our understanding of current fraudster tactics to expand our capabilities, reduce customer friction, and make strategic investment decisions. Data related to customer profiles and online banking login events hold an important key to securing best-in-class fraud performance and exceptional customer experiences. The selected candidate will work closely with the Cross-Functional teams and internal stakeholders to minimize process gaps and deliver on organizational loss goals. Device and Non Monetary Fraud and Innovation Senior Analyst- This job is responsible for performing complex analyses of online logins, device characteristics, and other non-monetary data to minimize fraud loss exposure and negative impacts to the customer experience. Key duties include analytical support on strategy creation and optimization, proposal of policy/procedural changes, and partner engagement within a complex stakeholder matrix. Responsibilities: <ul> <li>Coaches and mentors peers to improve proficiency in a variety of systems and serves as a subject matter expert on multiple business and technical-related topics</li> <li>Supports execution of large scale projects, such as platform conversions or new project integrations, by conducting advanced reporting and drawing analytics based insights</li> <li>Deriving actionable insights from complex data</li> <li>Investigation and root cause analysis of major fraud losses and emerging trends</li> <li>Implementing incremental fraud mitigation controls in partnership with functional stakeholders</li> <li>Developing effective monitoring and oversight for cross-functional processes, inclusive of performance reporting and newly identified opportunities for collaboration across teams</li> <li>Supporting processes related to initiative management, including impact assessments, business case development, and capability roadmap development</li> </ul> Required Qualification: <ul> <li>4+ years of fraud, cyber, or risk analyst experience developing and/or optimizing mitigation strategies or managing large fraud programs/initiatives</li> <li>3+ years of SQL and/or SAS coding ability</li> <li>Excellent communication and presentation skills</li> <li>Ability to identify opportunities for improvement and work autonomously with minimal direction</li> <li>Expertise in building and managing stakeholder relationships and presenting to senior leaders</li> <li>Ability to work in a fast-paced, dynamic environment </li> </ul> Desired Qualifications: <ul> <li>B.A./B.S in Computer Science, Data Science, Statistics or related field</li> <li>Advanced degree in Computer Science, Data Science, Statistics, or related field</li> <li>Fraud or Claims background with focus on Online Banking, Account Takeover, and/or authentication</li> <li>Understanding of statistical methods for developing performance metrics</li> <li>Familiarity with data visualization tools, preferably Tableau</li> <li>Functional knowledge of multiple products and/or channels (e.g. Credit, Debit, Digital, Call Center, etc.)</li> <li>Proficiency coding in SAS and/or Python and using Hadoop Impala/Hive</li> <li>Familiarity with code automation</li> </ul> Shift:1st shift (United States of America) Hours Per Week: 40

15 Jobs in Delaware