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<h1>Head of Sales Analytics, Post-Sales</h1> <a href="https://careers-americas.icims.com/jobs/14858/head-of-sales-analytics%2c-post-sales/job?mode=apply" target="_blank">Apply for this job</a> Working at Atlassian Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company. Your future team At Atlassian, we are on a mission to reinvent B2B selling. We have built a multi-billion fast-growing business by focusing on converting free trials into happy customers. As a Director of Sales Analyst Pre-Sales, you will be integral to this. You will work directly with our Field Operations teams to ensure we optimize our customer engagements. This highly visible role is a hybrid of traditional jobs in Sales operations and strategic planning. You should be familiar with SaaS go-to-market framework and have experience engaging with C-level executives and GMs. On the Sales Analytics team, we love solving chunky business problems. Our goal is to support our business partners and use a data-driven approach to accelerate Atlassian's top line growth. We support teams across the “go-to-market” function and we are part of the broader Revenue Operations family here at Atlassian. This is a remote position. To help our teams work together effectively, this role requires you to be located in AMER. You will report to the Head of Sales Strategy &amp; Analytics. What you'll do <ul> <li>Direct a team that supports the Channel and Customer Success Organizations.. You will partner closely with multiple groups and lead your team to create best-in-class standard reporting &amp; analytics.</li> <li>Work with the global Partner &amp; Customer Success leaders to drive recommendation for improvement plans. There are multiple levers Sales Leadership can pull and it is our job to identify the correct one.</li> <li>Participate as a critical contributor of change management and go-to-market projects. Identify root cause and execute related projects to improve team performance around key customer lifecycle and conversion metrics.</li> <li>Be the driver of planning modeling, capacity planning, ad-hoc analytics, and lead internal quarterly business reviews</li> </ul> Your background <ul> <li>10-12+ years of ever-increasing responsibility in Sales Operations, Strategy, BizOps, or Analytics role within a B2B (ideally SaaS) company or in a strategy consulting environment.</li> <li>5+ years of team management experience and experience managing and coaching high performing teams, in an ever changing environment and with multiple teams relying on you</li> <li>Analytics skills and the ability to mentor managers and individuals on the best way to approach complex problems: You know what questions to ask, what the data says, and what actions to take based on the results. </li> <li>Deft ability to communicate data into relevant insight: You know how to create compelling presentations and can lead executives through data deep-dives.</li> <li>You love partnering: You get that an organization is made up of very different parts. You are proficient at and relish influencing other teams and co-piloting cross-team initiatives.</li> <li>Process improvement know-how: Continuous improvement is in your DNA. You can enhance business processes from the diagnosis to documentation to execution.</li> <li>Ability and desire to cover the range of activities from C-level presentations to hands-on, data deep-dives.</li> </ul> Compensation At Atlassian, we strive to design equitable, explainable, and competitive compensation programs. To support this goal, the baseline of our range is higher than that of the typical market range, but in turn we expect to hire most candidates near this baseline. Base pay within the range is ultimately determined by a candidate's skills, expertise, or experience. In the United States, we have three geographic pay zones. For this role, our current base pay ranges for new hires in each zone are: Zone A: $207,400 - $276,500 Zone B: $186,600 - $248,800 Zone C: $172,100 - $229,500 This role may also be eligible for benefits, bonuses, commissions, and equity. Please visit <a href="http://go.atlassian.com/payzones" target="_blank">go.atlassian.com/payzones</a> for more information on which locations are included in each of our geographic pay zones. However, please confirm the zone for your specific location with your recruiter. Our perks &amp; benefits Atlassian offers a variety of perks and benefits to support you, your family and to help you engage with your local community. Our offerings include health coverage, paid volunteer days, wellness resources, and so much more. Visit <a href="http://go.atlassian.com/perksandbenefits" target="_blank">go.atlassian.com/perksandbenefits</a>to learn more. About Atlassian At Atlassian, we're motivated by a common goal: to unleash the potential of every team. Our software products help teams all over the planet and our solutions are designed for all types of work. Team collaboration through our tools makes what may be impossible alone, possible together. We believe that the unique contributions of all Atlassians create our success. To ensure that our products and culture continue to incorporate everyone's perspectives and experience, we never discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. All your information will be kept confidential according to EEO guidelines. To provide you the best experience, we can support with accommodations or adjustments at any stage of the recruitment process. Simply inform our Recruitment team during your conversation with them. To learn more about our culture and hiring process, visit <a href="http://go.atlassian.com/crh" target="_blank">go.atlassian.com/crh</a>. <a href="https://careers-americas.icims.com/jobs/14858/head-of-sales-analytics%2c-post-sales/job?mode=apply" target="_blank">Apply for this job</a>

Atlassian

Head of Sales Analytics, Post-Sales

At Coinbase, our mission is to<a href="https://blog.coinbase.com/our-mission-strategy-and-culture-18a92a3bb0fa" target="_blank"> increase economic freedom around the world</a>, and we couldn’t do this without hiring the best people. We’re a group of hard-working overachievers who are deeply focused on building the future of finance and Web3 for our users across the globe, whether they’re trading, storing, staking or using crypto. Know those people who always lead the group project? That’s us. There are a few things we look for across all hires we make at Coinbase, regardless of role or team. First, we look for candidates who will thrive in a<a href="https://blog.coinbase.com/culture-at-coinbase-f0e1c2a99aff" target="_blank"> culture</a> like ours, where we default to trust, embrace feedback, and disrupt ourselves. Second, we expect all employees to commit to our<a href="https://blog.coinbase.com/coinbase-is-a-mission-focused-company-af882df8804" target="_blank"> mission-focused approach</a> to our work. Most importantly, we seek people who are excited about crypto, because those are the folks who enjoy the intense moments in our sprint and recharge work culture. We’re a remote-first company looking to hire the absolute best talent all over the world. Who you are: <ul> <li>You’ve got positive energy. You’re optimistic about the future and determined to get there. </li> <li>You’re never tired of learning. You want to be a pro in bleeding edge tech like DeFi, NFTs, DAOs, and Web 3.0. </li> <li>You appreciate direct communication. You’re both an active communicator and an eager listener - because let’s face it, you can’t have one without the other. You’re cool with candid feedback and see every setback as an opportunity to grow.</li> <li>You can pivot on the fly. Crypto is constantly evolving, so our priorities do, too. What you worked on last month may not be what you work on today, and that excites you. You’re not looking for a boring job.</li> <li>You have a “can do” attitude. Our teams create high-quality work on quick timelines. Owning a problem doesn’t scare you, but rather empowers you to take 100% responsibility for achieving our mission.</li> <li>You want to be part of a winning team. We’re stronger together, and you’re a person who embraces being pushed out of your comfort zone. </li> </ul> As an Applied Scientist sitting within our Data Science organization, you will be responsible for building cutting edge models to navigate critical tradeoffs to drive business value. This is a generic job posting for roles that will stretch across a number of different areas in Growth, Customer Experience, and our Eng Infrastructure teams. What You’ll Be Doing (ie. Job Duties) <ul> <li>Provide technical mentorship to teams across our Data Science organization.</li> <li>Build models to quantify the impact of negative experiences on the Coinbase platform. </li> <li>Develop novel experimentation techniques to optimize incentive spend (e.g. multi armed bandits).</li> <li>Create sophisticated sequential features based on user behavior to proactively identify customer issues or counteract malicious activities on the platform.</li> </ul> What We Look For In You (i.e., Job Requirements): <ul> <li>PhD preferred, or a Master’s degree in a quantitative field such as Math, CS, or Statistics with 6+ years of relevant experience.</li> <li>Ability to design and execute complex data and modeling solutions that span multiple teams.</li> <li>Proven experience in developing and deploying ML models at scale, with a deep understanding of model lifecycle management.</li> <li>Advanced knowledge of the strengths and pitfalls of various causal inference techniques.</li> <li>A track record in raising and maintaining a high technical bar in a world-class data science organization.</li> <li>Demonstration of our core cultural values: clear communication, positive energy, continuous learning, and efficient execution.</li> </ul> Nice To Haves <ul> <li>Experience working with Growth or Customer Experience teams.</li> <li>Familiarity with the unique opportunities and challenges of crypto businesses and blockchain data.</li> </ul> ID: G2462 Pay Transparency Notice: Depending on your work location, the target annual salary for this position can range as detailed below. Full time offers from Coinbase also include target bonus + target equity + benefits (including medical, dental, vision and 401(k)). Pay Range: $201,450—$237,000 USD <h3>Commitment to Equal Opportunity</h3> Coinbase is committed to diversity in its workforce and is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, gender, national origin, age, disability, veteran status, sex, gender expression or identity, sexual orientation or any other basis protected by applicable law. Coinbase will also consider for employment qualified applicants with criminal histories in a manner consistent with applicable federal, state and local law. For US applicants, you may view the Know Your Rights notice <a href="https://www.eeoc.gov/sites/default/files/2022-10/22-088_EEOC_KnowYourRights_10_20.pdf" target="_blank">here</a>. Additionally, Coinbase participates in the <a href="https://static-assets.coinbase.com/e-verify.pdf" target="_blank">E-Verify program</a> in certain locations, as required by law. Coinbase is also committed to providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please contact us at accommodations[at]coinbase.com to let us know the nature of your request and your contact information. For quick access to screen reading technology compatible with this site <a href="https://chrome.google.com/webstore/detail/chromevox/kgejglhpjiefppelpmljglcjbhoiplfn" target="_blank">click here to download</a> a free compatible screen reader <a href="http://www.chromevox.com/tutorial/" target="_blank">(free step by step tutorial can be found here)</a>. <h3>Global Data Privacy Notice for Job Candidates and Applicants</h3> Depending on your location, the General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA) may regulate the way we manage the data of job applicants. Our full notice outlining how data will be processed as part of the application procedure for applicable locations is available <a href="https://www.coinbase.com/legal/applicant_privacy_notice" target="_blank">here</a>. By submitting your application, you are agreeing to our use and processing of your data as required. For US applicants only, by submitting your application you are agreeing to arbitration of disputes as outlined <a href="https://www.coinbase.com/legal/application-arbitration-agreement" target="_blank">here.</a>

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