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Requisition ID: 125638 Sponsorship Available: No Relocation Assistance Available: Yes Goodyear. More Driven. Join a Legacy of Innovation at Goodyear! Are you a strategic thinker with a passion for building strong customer relationships and driving category growth? Goodyear is looking for a Customer Development Manager 1 to lead the charge in shaping our customer strategy at the category level. In this dynamic role, you’ll be the key link between Goodyear and our valued customers—executing business plans, launching new products, and collaborating closely with cross-functional teams to deliver impactful results. If you thrive in a fast-paced environment, bring a sharp analytical mindset, and are ready to make an impact with one of the world’s most respected brands—this is your opportunity to roll forward with us. About the Position The Customer Development Manager 1 is responsible for managing and strengthening category-level relationships with customers. This role focuses on executing business plans, driving category growth, and ensuring alignment with corporate policies. It also involves collaborating closely with cross-functional teams and serving as a key liaison between the company and its customers to ensure effective communication and collaboration. Primary Responsibilities #LI-AV1 <ul> <li>Responsible for the development/execution of category business planning with the customer (including the selling assortment, new product execution, pricing, in-store merchandising and promotion plans) in the achievement of scorecard targets. </li> <li>Provide category-level customer expertise.</li> <li>Ensures customer compliance with corporate policies (@ category-level). </li> </ul> Required Education and Experience <ul> <li>Bachelors degree in Marketing, Sales or a related field.</li> <li>Master’s degree in Marketing, Sales or related field – Desired </li> <li>4 or more years of experience in Customer Development/Support</li> <li>Exposure to multiple channels and facets of the organization</li> <li>Experience in selling or a demonstrated ability to have positive interrelationships with customers</li> </ul> Desired Skills and Abilities <ul> <li>Foundational analytical capabilities with a solid understanding of core business principles.</li> <li>Excellent interpersonal and communication skills, with the ability to engage effectively with both customers and internal leadership.</li> <li>Proficient in negotiation and delivering impactful presentations.</li> <li>Strong background in account management and sales strategy execution.</li> <li>Demonstrated ability to influence stakeholders and drive alignment across teams.</li> </ul> About The Goodyear Tire &amp; Rubber Company Goodyear is one of the world's largest tire companies. It employs about 68,000 people and manufactures its products in 53 facilities in 20 countries around the world. Its two Innovation Centers in Akron, Ohio, and Colmar-Berg, Luxembourg, strive to develop state-of-the-art products and services that set the technology and performance standard for the industry. For more information about Goodyear and its products, go to <a href="http://www.goodyear.com/corporate" target="_blank">www.goodyear.com/corporate</a>. Goodyear is an Equal Employment Opportunity and Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to that individual's race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender identity, age, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. If you need reasonable accommodation to complete the online application, or any other part of the employment process, please contact the Goodyear Candidate Care Line at 330.796.4500. Click <a href="https://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf" target="_blank">here</a> for more information about Equal Employment Opportunity laws, and <a href="https://www.dol.gov/ofccp/regs/compliance/posters/pdf/OFCCP_EEO_Supplement_Final_JRF_QA_508c.pdf" target="_blank">here</a> for additional supplementary information.

The Goodyear Tire & Rubber Company

Customer Development Manager

Job Description: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day. One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We’re devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being. Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization. Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us! The following laws or regulations restrict or prohibit the hiring of individuals with certain specified criminal history for the position: FDIC Job Description: This job is responsible for engaging clients in the lobby to educate and assist with conducting transactions through self-service resources, such as mobile banking, online banking, or ATM. Key responsibilities include accurately and efficiently processing cash transactions for clients as needed. Job expectations include having deep conversations with clients to gain in-depth knowledge of the financial and life priorities and connecting clients to solutions that meet the financial goals. Responsibilities: • Executes the bank's risk culture and strives for operational excellence • Builds relationships with clients to meet financial needs • Follows established processes and guidelines in daily activities to do what is right for clients and the bank, adhering to all applicable laws and regulations • Grows business knowledge and network by partnering with experts in small business, lending, and investments • Manages financial center traffic, appointments, and outbound calls effectively • Drives the client experience • Manages cash responsibilities Required Qualifications: • Is an enthusiastic, highly motivated self-starter with a strong work ethic and intense focus on results, acting in the best interest of the client. • Collaborates effectively to get things done, building and nurturing strong relationships. • Displays passion, commitment and drive to deliver an experience that improves our clients’ financial lives. • Is confident in identifying solutions for new and existing clients based on their needs. • Communicates effectively and confidently, and is comfortable engaging all clients. • Has the ability to learn and adapt to new information and technology platforms. • Is confident in educating clients on how to conduct simple banking transactions through self-service technologies (for example, ATM, online banking, mobile banking). • Applies strong critical thinking and problem-solving skills to meet clients’ needs. • Will follow established processes and guidelines in daily activities to do what is right for clients and the bank, adhering to all applicable laws and regulations. • Efficiently manages time and capacity. • Focuses on results, while acting in the best interest of the client. • Can be flexible to work weekends and/or extended hours as needed. Desired Qualifications: • Experience in financial services and knowledge of financial services industry, products and solutions. • One year of demonstrated successful sales experience in a salary plus incentive environment with individual sales goals. • Six months of cash handling experience. • Bachelor’s degree or business relevant associate degree such as business management, business administration, or finance. Skills: • Adaptability • Business Acumen • Customer and Client Focus • Oral Communications • Problem Solving • Account Management • Client Experience Branding • Client Management • Client Solutions Advisory • Relationship Building • Business Development • Pipeline Management • Prospecting • Referral Identification • Referral Management Shift:1st shift (United States of America) Hours Per Week: 40

Bank of America

Relationship Banker, Santa Monica Market

Job TitleClient Care ManagerJob Description SummaryThe Client Care Manager serves as the connection between the client delivery teams, platform resources, service lines, advisory groups, and research. The Client Care Manager acts as a trusted advisor, consulting teams on how to tell a clear, consistent, and crafted message to their clients with the intent of strengthening the relationship and growing the business. The Client Care Manager has strong graphic design skills and focuses on client data and analytics, delivering insights through actionable presentations, reports, and dashboards, to increase visibility of gaps, risks and potential growth opportunities. The Client Care Manager is dedicated to fostering a GOS culture focused on sharing of best practices, innovation, and peer collaboration.Job DescriptionResponsibilities <ul> <li>Provide client-facing presentation and communications support to ensure delivery of a clear, consistent, and crafted message</li> <li>Produce content and graphics for client-facing presentations, quarterly business reports, marketing brochures and dashboards</li> <li>Design dynamic PowerPoint templates to be used as “grab and go” materials</li> <li>Ensure client deliverables adhere to corporate identity guidelines</li> <li>Maintain an organized library of inspirational marketing material, including tools and resources, for all GOS employees to use</li> <li>Present during “Office Hour” training sessions to teach account management teams how to use Client Care tools, under the direction of the Sr. CC Manager</li> <li>Partners with GOS account teams to keep client statistics and account data current</li> </ul>Requirements <ul> <li>3-5 years of experience in a related or similar field</li> <li>Marketing, Business Administration, or relevant field of study (or currently in pursuit of)</li> <li>Ability to quickly learn, adapt and produce a high volume of quality materials in a fast-paced environment</li> <li>Strong PowerPoint skills</li> <li>Proficiency with Microsoft Teams and Microsoft Office Suite (Word, Excel), and a working knowledge of the Adobe Creative Suite (InDesign, Illustrator, and/or Photoshop). Experience with email campaign tools a plus.</li> <li>Must be able to quickly troubleshoot and develop solutions to requests from account teams and clients using the resources available</li> <li>Excellent interpersonal skills with high initiative, flexibility, and team approach to work</li> <li>Great collaborator with the ability to work with cross-functional teams as needed.</li> <li>Excellent oral and written communication skills</li> <li>The qualified candidate will be detail-oriented, able to handle multiple projects simultaneously, extremely professional, and customer service oriented</li> </ul> Cushman &amp; Wakefield also provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health, vision, and dental insurance, flexible spending accounts, health savings accounts, retirement savings plans, life, and disability insurance programs, and paid and unpaid time away from work. In addition to a comprehensive benefits package, Cushman and Wakefield provide eligible employees with competitive pay, which may vary depending on eligibility factors such as geographic location, date of hire, total hours worked, job type, business line, and applicability of collective bargaining agreements. The compensation that will be offered to the successful candidate will depend on factors such as whether the position is covered by a collective bargaining agreement, the geographic area in which the work will be performed, market pay rates in that area, and the candidate’s experience and qualifications. The company will not pay less than minimum wage for this role. The compensation for the position is: $85,000.00 - $100,000.00Cushman &amp; Wakefield is an Equal Opportunity employer to all protected groups, including protected veterans and individuals with disabilities. Discrimination of any type will not be tolerated.In compliance with the Americans with Disabilities Act Amendments Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a position at Cushman &amp; Wakefield, please call the ADA line at 1-888-365-5406 or email <a href="#">HRServices@cushwake.com</a>. Please refer to the job title and job location when you contact us.INCO: “Cushman &amp; Wakefield”

Cushman & Wakefield

Client Care Manager

Job TitleIT Support ManagerJob Description SummaryCushman &amp; Wakefield's Client Technology Solutions team seeks to provide technology-enabled solutions supporting increased operational efficiencies and enhanced occupant experiences. By delivering best-in-class solutions driven by defined functional and experiential use cases, C&amp;W offers a differentiated services model focused on a foundation of cost-effective solutions, optimized operational processes, and extensive technical expertise. Our C&amp;W Technology Team of Project Managers, Business Analysts &amp; Solution Consultants work closely with our client and account stakeholders to identify potential opportunities to deliver value through technology and provide insights into solutions that support targeted outcomes. A thoughtful yet connected approach brings improved client outcomes and results in a strategy that is closely aligned to defined business objectives. The overall C&amp;W objective is to provide an open, data-centric, technology ecosystem that can provide short-term value and long-term flexibility as operational and workplace requirements change and new opportunities emerge. Our curated technology ecosystem and platform provide vetted solutions that specifically address operational challenges and opportunities as well as create enhanced experiences for occupants, employees, and visitors. C&amp;W has worked with numerous industry-leading technology vendors to identify a connected and interoperable set of solutions. This is a full-time position and can be located anywhere in the United States with the ability to work from home, office or hoteling space as required. Travel may be required. The Support Manager is responsible for oversight and management of integrated tools, specifically FAMIS360 and Autodesk Construction Cloud, to ensure data integrity, system governance, and compliance. The Support Manager will also provide guidance and leadership to a CMMS Analyst direct report tole. This role requires a deep understanding of CMMS administration while also serving as a mentor and leader, providing training and career development opportunities for direct reports. The role will also play a critical role in maintaining SOC 2 compliance, implementing best practices, and ensuring the consistent and accurate use of system data across all managed accounts.Job DescriptionLeadership &amp; Team Management<ul> <li>Lead and mentor CMMS administrator, fostering professional growth and development.</li> <li>Ensure adherence to SOC 2 compliance, data governance, and best practices in system administration.</li> <li>Provide ongoing training and coaching to direct reports, creating career growth opportunities.</li> <li>Oversee day-to-day operations of tools, ensuring timely and accurate execution of system administration tasks.</li> <li>System Administration &amp; Data Governance</li> <li>Serve as the primary point of contact for all Autodesk Construction Cloud and FAMIS360-related questions, support, and escalations.</li> <li>Maintain data integrity and system security by enforcing user access controls, managing permissions, and conducting periodic audits.</li> <li>Oversee configuration, data loading, and maintenance of system modules (Vendors, Assets, Schedules, Inventory, etc.).</li> <li>Ensure quarterly compliance audits are completed for user access, inactive properties, and system settings.</li> <li>Develop and enforce standard operating procedures (SOPs) to ensure consistency across accounts.</li> <li>Proactively identify system improvements, training needs, and process enhancements for better efficiency.</li> </ul>Account &amp; Stakeholder Collaboration<ul> <li>Partner with C&amp;W TDS Delivery Managers, IT teams, and account teams to support system setup and integration.</li> <li>Participate in transition meetings related to FAMIS360 and other integrated systems (Yardi, JDE, Autodesk Construction Cloud, CoStar).</li> <li>Manage user security profiles, property configurations, and system enhancements based on business needs.</li> <li>Compliance &amp; Continuous Improvement</li> <li>Ensure SOC 2 compliance by maintaining strict controls over user management, security settings, and data governance policies.</li> <li>Support internal and external audits by providing system reports and ensuring data accuracy.</li> <li>Work closely with IT and leadership to drive platform improvements and system enhancements.</li> </ul>Knowledge &amp; Skills<ul> <li>Extensive experience in CMMS administration (FAMIS 360 preferred).</li> <li>Strong understanding of SOC 2 compliance, data governance, and system security best practices.</li> <li>Proven leadership and mentoring experience with direct reports.</li> <li>Ability to manage multiple priorities and stakeholders in a fast-paced environment.</li> <li>Strong problem-solving and analytical skills to identify and resolve system issues proactively.</li> <li>Excellent communication and collaboration skills across cross-functional teams.</li> <li>Familiarity with property management, facilities management, and compliance requirements.</li> </ul> Cushman &amp; Wakefield also provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health, vision, and dental insurance, flexible spending accounts, health savings accounts, retirement savings plans, life, and disability insurance programs, and paid and unpaid time away from work. In addition to a comprehensive benefits package, Cushman and Wakefield provide eligible employees with competitive pay, which may vary depending on eligibility factors such as geographic location, date of hire, total hours worked, job type, business line, and applicability of collective bargaining agreements. The compensation that will be offered to the successful candidate will depend on factors such as whether the position is covered by a collective bargaining agreement, the geographic area in which the work will be performed, market pay rates in that area, and the candidate’s experience and qualifications. The company will not pay less than minimum wage for this role. The compensation for the position is: $106,250.00 - $125,000.00Cushman &amp; Wakefield is an Equal Opportunity employer to all protected groups, including protected veterans and individuals with disabilities. Discrimination of any type will not be tolerated.In compliance with the Americans with Disabilities Act Amendments Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a position at Cushman &amp; Wakefield, please call the ADA line at 1-888-365-5406 or email <a href="#">HRServices@cushwake.com</a>. Please refer to the job title and job location when you contact us.INCO: “Cushman &amp; Wakefield”

IT Support Manager

CompanyCox Automotive - USAJob Family GroupCustomer Care GroupJob ProfileClient Relationship Manager IVManagement LevelManager - Non People Leader Flexible Work Option Can work remotely anywhere in the specified countryTravel %Yes, 5% of the timeWork ShiftDayCompensationCompensation includes a base salary of $87,200.00 - $130,800.00. The base salary may vary within the anticipated base pay range based on factors such as the ultimate location of the position and the selected candidate’s knowledge, skills, and abilities. Position may be eligible for additional compensation that may include an incentive program.Job DescriptionThe Client Relationship Manager IV is a proactive and results-driven individual whose responsibility will be to oversee and strengthen relationships within our Finance and Insurance Aftermarket Network (FIAN). This role will the primary point of contact for our partners, focusing on building strategic relationships, conducting ongoing business reviews, and identifying opportunities to enhance revenue and expand our service offerings. This individual will be skilled in client engagement, data-driven analysis, and collaborative problem solving. They will work closely with partners to understand their evolving needs, surface actionable insights, and ensure our products align with their business goals. Additionally, the feedback received from these partners will be critical in guiding our product development efforts to better meet and exceed customer expectations and market demands. The Client Relationship Manager will partner with our FIAN team for the retention and growth of the Finance and Insurance Aftermarket Network. He/She will monitor partner performance, retention, and revenue to identify trends and opportunities for growth. He/She will also support the creation of partner agreements and own their delivery and execution.Primary Responsibilities:<ul> <li>Establish and manage relationships with our Finance and Insurance providers and partners to help them derive maximum value from their partnership with FIAN.</li> <li>Collaborate, working with product, marketing, readiness, sales, billing, and support teams to ensure successful initiative execution, implementation and support delivery.</li> <li>Monitor the financial health of the partners and providers and build strategic plans to retain and grow revenue. They will also closely manage these partners to understand their evolving needs and look to grow additional rooftop and transactional revenue to assist in meeting CAI goals. </li> <li>Provide monthly service reviews to our top providers and partners highlighting service metrics, product enhancements, and KPI/SLA updates.</li> <li>Weekly report out to leadership CAI, program or OEM related wins, challenges, asks and/or program opportunities.</li> <li>Provide CAI leaders feedback on product, financial, operations, and support opportunities for the FIAN product that has been shared by providers/partners.</li> <li>Negotiation of business terms and management for our partners</li> <li>Continually evaluates processes, methodologies and tools as opportunities for innovation and efficiency.</li> <li>Serves as the point of contact for escalations within product and sales around client requests.</li> <li>Create and analyze business cases to determine project viability</li> </ul>Minimum Qualifications:<ul> <li>Bachelor’s degree in technical, business, or management and/or equivalent experience</li> <li>Team player with excellent work habits and interpersonal skills</li> <li>Exceptional organization and prioritization</li> <li>Analytical and Strategic thinking</li> <li>Problem resolution and creative thinking</li> <li>Executive-level communication and interpersonal skills</li> <li>Experience dealing with large partners</li> <li>Demonstrated ability to work with and support cross-functional teams</li> <li>Self-Starter who desires to show ownership and commitment to the job and who can work effectively across departments and/or Cox Automotive entities</li> <li>Ability to travel up to 5% of the time (approximately once/yr)</li> </ul>Preferred Qualifications:<ul> <li>Experience managing 15 partners</li> <li>Salesforce experience</li> <li>Background in Automotive and Finance Operations</li> </ul>Drug TestingTo be employed in this role, you’ll need to clear a pre-employment drug test. Cox Automotive does not currently administer a pre-employment drug test for marijuana for this position. However, we are a drug-free workplace, so the possession, use or being under the influence of drugs illegal under federal or state law during work hours, on company property and/or in company vehicles is prohibited.BenefitsThe Company offers eligible employees the flexibility to take as much vacation with pay as they deem consistent with their duties, the company’s needs, and its obligations; seven paid holidays throughout the calendar year; and up to 160 hours of paid wellness annually for their own wellness or that of family members. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave. About Us Through groundbreaking technology and a commitment to stellar experiences for drivers and dealers alike, Cox Automotive employees are transforming the way the world buys, owns, sells – or simply uses – cars. Cox Automotive employees get to work on iconic consumer brands like Autotrader and Kelley Blue Book and industry-leading dealer-facing companies like vAuto and Manheim, all while enjoying the people-centered atmosphere that is central to our life at Cox. Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page. Cox is an Equal Employment Opportunity employer – All qualified applicants/employees will receive consideration for employment without regard to that individual’s age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship.Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship. <h3> </h3>Application Deadline: 06/14/2025

Cox Automotive Inc.

Client Relationship Manager IV

Blackhawk Industrial

Customer Service Representative

R1 is the leading provider of technology-driven solutions that transform the patient experience and financial performance of hospitals, health systems and medical groups. We are the one company that combines the deep expertise of a global workforce of revenue cycle professionals with the industry’s most advanced technology platform, encompassing sophisticated analytics, AI, intelligent automation, and workflow orchestration. As our Denials &amp; AR Operations Support I, you will help the denials and AR department to finalize and submit appeals to the payor, so that they can service the client and process incoming correspondence. Every day, you will communicate with the clinical department and work within different portals to submit appeals. To thrive in this role, you must have a production-based background, have experience with insurance verification and hospital registration. Here’s what you will experience working as a Denials &amp; AR Operations Support I:<ul> <li>Be able to identify different types of hospital documentation including, but not limited to, UB-04s, denial/approval letters, EOBs, Hospital account notes, medical records, itemized bills, and Hospital appeal letters.</li> <li>Ensure professional and HIPAA compliant documentation practices.</li> <li>Maintain an understanding of how to utilize provider system platforms and obtain necessary documentation for case files.</li> <li>Utilize clinical guidance on compiling medical records.</li> <li>Identify and communicate appeal deadlines timely through knowledge of insurer timeframes.</li> <li>Update proprietary computer systems to ensure contacts/tasks are closed upon receipt of information requested and received.</li> </ul>Required Skills:<ul><li>High school diploma or GED</li></ul> For this US-based position, the base pay range is $16.29 - $20.36 per hour . Individual pay is determined by role, level, location, job-related skills, experience, and relevant education or training.The healthcare system is always evolving — and it’s up to us to use our shared expertise to find new solutions that can keep up. On our growing team you’ll find the opportunity to constantly learn, collaborate across groups and explore new paths for your career. Our associates are given the chance to contribute, think boldly and create meaningful work that makes a difference in the communities we serve around the world. We go beyond expectations in everything we do. Not only does that drive customer success and improve patient care, but that same enthusiasm is applied to giving back to the community and taking care of our team — including offering a <a href="http://go.r1rcm.com/benefits" target="_blank">competitive benefits package.</a>R1 RCM Inc. (“the Company”) is dedicated to the fundamentals of equal employment opportunity. The Company’s employment practices , including those regarding recruitment, hiring, assignment, promotion, compensation, benefits, training, discipline, and termination shall not be based on any person’s age, color, national origin, citizenship status, physical or mental disability, medical condition, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status or any other characteristic protected by federal, state or local law. Furthermore, the Company is dedicated to providing a workplace free from harassment based on any of the foregoing protected categories.If you have a disability and require a reasonable accommodation to complete any part of the job application process, please contact us at 312-496-7709 for assistance.CA PRIVACY NOTICE: California resident job applicants can learn more about their privacy rights <a href="https://f.hubspotusercontent20.net/hubfs/4941928/California%20Consent%20Notice.pdf" target="_blank">California Consent </a>To learn more, visit: <a href="https://R1RCM.com" target="_blank">R1RCM.com</a>Visit us on <a href="https://www.facebook.com/R1RCM" target="_blank">Facebook</a>

R1 RCM

Denials & AR Operations Support I

Job Location: Home Office in West Central Illinois (Springfield, IL area) Role Value Proposition: Based in Whippany, New Jersey, MetLife Investment Management (MIM) is one of the largest institutional investors and asset managers in the world, with nearly $600.8 billion in combined managed assets, and has consistently generated superior returns for both policyholders and shareholders. The enterprise has more than 850 dedicated professionals with extensive experience and expertise in all asset classes, with a strength in public and private fixed income and private assets, including real estate. Visit us at <a href="http://www.metlife.com/investments" target="_blank">www.metlife.com/investments</a> to learn more. Global Real Estate and Agricultural Investments maintain a portfolio invested in commercial real estate and agricultural mortgages, as well as real estate equities. Agricultural Investments group sources investments through five regional field offices in the U.S. and consulting offices in Mexico and Brazil. MetLife’s Agricultural Investments group is the largest non-GSE agricultural mortgage lenders in the United States. Our agricultural investments are an important part of MetLife’s asset-liability matching program. The long-term nature of these investments makes them a good match for the long-term liabilities the company writes. MetLife’s agricultural portfolio is approximately $23 Billion. MetLife’s Agricultural Investments group is seeking an exceptional and experienced Senior Relationship Manager. This individual will be an integral member of the Central Regional Office (CRO) loan origination and servicing team. The CRO sources and manages agricultural mortgage investments in multiple locations covering a large and diverse geographic region from Colorado to Maine. This individual will be teamed with another MIM Relationship Manager to originate loans and service an existing loan portfolio of over $800 million in Western Illinois, and NE Missouri. Key Responsibilities: <ul type="disc"> <li>Loan structuring, pricing, and initial risk assessments.</li> <li>Credit analysis, underwriting and loan closing support.</li> <li>Sponsoring loan for presentation to agricultural credit committee.</li> <li>Internal real estate valuation &amp; property inspections.</li> <li>Loan servicing, reporting and portfolio management.</li> <li>Relationship management and marketing.</li> </ul> Essential Business Experience and Technical Skills: Required: <ul> <li>5 to 10+ years relevant experience with a proven track record of negotiating, underwriting, and servicing agricultural debt deals.</li> <li>Very strong credit and analytical skills, superior knowledge of lending principles, credit procedures, collateral, and credit.</li> <li>Strong leadership skills and relationship management skills.</li> <li>Has an active network among agricultural investment and lending professionals.</li> <li>Real estate valuation knowledge and skills.</li> <li>Excellent oral, written, and interpersonal communication.</li> <li>Highly professional in all circumstances as a representative of MetLife Investment Management and MetLife Agricultural on a regional platform.</li> </ul> Preferred: <ul> <li>Bachelor's degree in Agriculture, Business Administration, Finance, Economics, or Banking as well as any other related field of expertise; MBA or master’s degree</li> <li>Experience with loan workouts, including those requiring complex solutions </li> </ul> At MetLife, we’re leading the global transformation of an industry we’ve long defined. United in purpose, diverse in perspective, we’re dedicated to making a difference in the lives of our customers.

MetLife

MIM - Relationship Manager - Ag Investments

Location: Must live within a commutable distance of the Oriskany, NY, Tampa, FL, Bloomfield, CT Cary, NC, Aurora, IL, Bridgewater, NJ, Omaha, NE, Warwick, RI, Clark Summit, PA, San Juan, PR office Once a month in office for meetings Key Responsibilities: <ul type="disc"> <li>Independently assess, analyze and render appropriate claim decisions pursuant to certificates on all claims. </li> <li>Compare duration control guidelines and clarifies functional inconsistencies.</li> <li>Develop goal-focused return-to-work plans and or barriers for return-to-work. Partner with Return –to-Work Coordinator on account to ensure successful RTW. </li> <li>Clarify functional capacity through independent problem solving measures and discretion (gathering medical, vocational, and other information, efficient use of resources, and action planning) sufficient to determine initial and ongoing liability by adhering to federal and state law to maintain appropriate and timely claim outcomes.</li> <li>Communicate clearly and concisely to influence return to work, discuss terms of the certificate, and the basis for payment/non-payment.</li> <li>Communicate with a variety of constituents (for example, claimants, doctors, nurses, employers, and attorneys) to gather information relevant to assessing, analyzing and rendering decisions based on the provisions of the policy and their own discretion, with limited guidance by supervisory personnel. </li> <li>Prepare written summary for Quarterly customer meetings to review cases that are identified via report parameters, you or the customer to discuss and participate in quarterly meetings with the Vocational resource and Account team member. </li> <li>Participate in claim review meetings as requested by the customer.</li> <li>Utilize tools independently and accurately to identify work to be completed across the entire claim block, prioritize work, determine if/when to involve specialty resources such as Psychiatric Clinical Specialist, Medical Director or other clinical staff to obtain additional information on a claim by articulating and documenting their rationale for claim direction, possessing the autonomy to take steps outside of CMG guidelines to the extent supported by documented rationale and the facts of the claim file.</li> <li>As the sole owner of the claim, determine return to work potential and strategy, identify a likely claim progression based on the facts of the claim and take action on their own assessment of the claim and provide mentoring and/or coaching to less experienced team members. Performs other duties as assigned or required.</li> <li>Manages assigned caseload of short-term disability (STD) and/or Family &amp; Medical Leave Act (FMLA) claims; applies specialized clinical training/knowledge to the assessment of cases.</li> </ul> Essential Business Experience and Technical Skills: Required: <ul type="disc"> <li>2+ years of Clinical Experienced required</li> <li>Nursing Degree with RN license required</li> <li>Strong communication skills, both written and oral.</li> <li>Demonstrated critical thinking in activities requiring analysis, investigation, and/or planning.</li> <li>Strong customer satisfaction focus.</li> </ul> Preferred: <ul type="disc"> <li>BSN Preferred</li> <li>Disability Claims Experience</li> </ul> Travel <ul type="disc"><li>Less than 10% (travel to customer sites for business meetings 1 x per year)</li></ul>

Clinical Support Consultant - RN

R1 is the leading provider of technology-driven solutions that transform the patient experience and financial performance of hospitals, health systems and medical groups. We are the one company that combines the deep expertise of a global workforce of revenue cycle professionals with the industry’s most advanced technology platform, encompassing sophisticated analytics, AI, intelligent automation, and workflow orchestration. As our Senior Manager of Client Success, you will serve as a trusted advisor and reliable advocate for clients, overseeing the client experience throughout the full revenue cycle, ensuring optimal financial outcomes, client satisfaction, and long-term retention. As an industry expert, this role serves as the primary liaison between the organization and its clients, driving strategic initiatives to enhance revenue performance, streamline operations, and ensure compliance with industry regulations.Every day you will collaborate cross-functionally with internal teams—such as billing, coding, operations, and technology—to align solutions with client goals. The Senior Manager will offer strategic guidance, support clients in maximizing revenue collection, reducing costs, and improving the overall financial health and performance of the account. To thrive in the role, you will be a a strategic thinker with strong leadership skills, a client-focused mindset, and deep knowledge of revenue cycle management industry and processes, including patient access, billing, coding, collections, and compliance.Here’s what you will experience working as a Senior Manager of Client Success:Client Relationship Management <ul> <li>Develop and maintain strong relationships with key stakeholders across client organizations to deliver an exceptional client experience.</li> <li>Serve as the primary point of contact, ensuring client satisfaction and retention.</li> <li>Address client concerns promptly and work proactively to prevent potential issues.</li> <li>Coordinate and communicates client contractual details for SLAs, performance-based pricing, fees and terms with analytics and finance teams. Communicates periodic changes based on contract amendments.</li> <li>Responsible for identifying customer needs, develop and seek buy-in on solutions and manage through the change process at the account level.</li> </ul>Client Onboarding and Implementation Success<ul> <li>Assist in facilitating the new client onboarding process to ensure smooth transition from the sales and contracting phase to the operational phase of the engagement.</li> <li>Ensure alignment of expectations.</li> <li>Develop tailored strategies to support each client's unique revenue cycle challenges and goals.</li> <li>Provide training and education to clients on RCM processes and technology.</li> </ul>Required Skills:<ul> <li>Bachelor's degree in healthcare administration, business, or related field (Master’s preferred).</li> <li>7+ years of experience in revenue cycle management, healthcare operations, or client success roles.</li> <li>Physician billing experience in specialty groups; radiology, surgical, primary care, and/or others.</li> <li>Strong knowledge of RCM processes, including billing, coding, claims management, and reimbursement.</li> <li>Excellent communication, interpersonal, problem-solving, and leadership skills.</li> <li>Proficiency in utilizing and optimizing EMR systems such as eClinicalWorks, NextGen, Epic, or Meditech</li> <li>Excellent written and oral communication skills (including presentation experience) required.</li> <li>Advanced computer skills including knowledge of patient accounting systems, analytic tools, and Microsoft Office Suite.</li> <li>Strong track record in managing multiple clients and priorities effectively.</li> <li>Demonstrated success in performance monitoring, revenue optimization, and process improvement.</li> <li>Strong analytical skills with experience in financial reporting, KPI tracking, and revenue performance analytics.</li> <li>Familiarity with healthcare compliance regulations such as HIPAA, CMS guidelines, and payer requirements.</li> </ul>Pay Range - $100,000 - $130,000 annually.For this US-based position, the base pay range is $80,019.00 - $127,950.31 per year . Individual pay is determined by role, level, location, job-related skills, experience, and relevant education or training.This job is eligible to participate in our annual bonus plan at a target of 10.00%The healthcare system is always evolving — and it’s up to us to use our shared expertise to find new solutions that can keep up. On our growing team you’ll find the opportunity to constantly learn, collaborate across groups and explore new paths for your career. Our associates are given the chance to contribute, think boldly and create meaningful work that makes a difference in the communities we serve around the world. We go beyond expectations in everything we do. Not only does that drive customer success and improve patient care, but that same enthusiasm is applied to giving back to the community and taking care of our team — including offering a <a href="http://go.r1rcm.com/benefits" target="_blank">competitive benefits package.</a>R1 RCM Inc. (“the Company”) is dedicated to the fundamentals of equal employment opportunity. The Company’s employment practices , including those regarding recruitment, hiring, assignment, promotion, compensation, benefits, training, discipline, and termination shall not be based on any person’s age, color, national origin, citizenship status, physical or mental disability, medical condition, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status or any other characteristic protected by federal, state or local law. Furthermore, the Company is dedicated to providing a workplace free from harassment based on any of the foregoing protected categories.If you have a disability and require a reasonable accommodation to complete any part of the job application process, please contact us at 312-496-7709 for assistance.CA PRIVACY NOTICE: California resident job applicants can learn more about their privacy rights <a href="https://f.hubspotusercontent20.net/hubfs/4941928/California%20Consent%20Notice.pdf" target="_blank">California Consent </a>To learn more, visit: <a href="https://R1RCM.com" target="_blank">R1RCM.com</a>Visit us on <a href="https://www.facebook.com/R1RCM" target="_blank">Facebook</a>

44 Customer Service Jobs in Wichita, KS, USA