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With over 50 stores and the largest avocational cooking program in the US, Sur La Table offers an unsurpassed selection of exclusive and premium-quality goods for the kitchen and table – and the culinary expertise and inspiration to go along with it. Whether the job entails interacting with our customers, driving digital growth, or providing vital behind-the-scenes support, we’re all here for the same reason – to roll up our sleeves and create happiness through cooking and sharing good food. The HR Generalist – Field Support serves as the contact for HR matters across retail stores. This role provides support to store teams and field leadership on employee relations, policy compliance, performance management, and staffing needs. The Generalist also plays a key role in supporting investigating workplace issues and driving consistent HR practices across the field. This role is ideal for a proactive, data-driven HR professional who thrives in a fast-paced retail environment and is passionate about improving employee experience. <h3>What you get to do every day:</h3> <ul> <li>Employee Relations &amp; Compliance </li> <li>Support the resolution of escalated store-level HR issues and concerns </li> <li>Participate in timely, objective investigations into employee complaints and policy violations </li> <li>Ensure consistent application of company policies and employment laws across all locations </li> <li>Track and analyze ER trends to identify risks and recommend proactive solutions </li> <li>Partner with Legal and HR leadership on complex employee relations matters </li> <li>Field Leadership Support </li> <li>Support District and General Managers on coaching, performance management, and corrective action </li> <li>Support consistent application and understanding of policies and HR practices across the field. </li> <li>Support creation of performance documentation in collaboration with field leaders and Senior Director of Stores. </li> <li>Assist with workforce planning in partnership with field leaders </li> <li>Operational Support &amp; Reporting </li> <li>Maintain accurate and confidential documentation of all employee relations cases </li> <li>Support development, rollout, and communication of HR initiatives and SOPs </li> <li>Monitor field compliance and escalate issues when necessary </li> </ul><h3>What you bring to the role: </h3> <ul> <li>Bachelor's degree in Human Resources, Business, Psychology, or related field </li> <li>5+ years of HR experience, with a strong focus on retail employee relations </li> <li>Expertise in employee relations, conflict resolution, and engagement strategies </li> <li>Skilled in coaching and building relationships across all organizational levels </li> <li>Proficient in Microsoft Office, HRIS platforms, and case management tools </li> <li>Experience developing and maintaining HR SOPs and documentation </li> <li>Strong communication, problem-solving, and organizational abilities </li> <li>Demonstrated use of HR data and analytics to inform decisions and drive improvement </li> </ul><h3>What’s in it for you?</h3> <ul> <li>PTO </li> <li>Medical/Dental/Vision and a variety of supplemental policies available </li> <li>Company 401K match</li> <li>Company Health Spending Account (HSA) match</li> <li>Company provides group life insurance at no cost </li> <li>COBRA reimbursement for salaried employees for up to two months, until eligibility for company health insurance begins Paid Holidays </li> <li>Birthday off with pay!</li> <li>Pet Insurance</li> <li>Generous employee discounts</li> </ul><h3>What our interview process looks like:</h3> <ul> <li>Depending on the position, our application and interview process may vary, but here are some of the ways we get to know you better:</li> <li> 📞 Step 1: Match most of the requirements and qualifications for the position? We want to chat. A recruiter will reach out to you via email to schedule some time to learn more about our company and get to know you better. Remember, you’re also interviewing us!</li> <li> 📝 Step 2: Our assessments (if applicable to the role) measure your analytical and business acumen. We use them to better understand your expertise. Each person interviewing for the same role receives the same assessment, which helps us evaluate candidates equally and consistently.</li> <li> 👩🏽‍💻Step 3: Virtual or in-person interviews depending on your location. Our hiring team will learn more about your prior experience and challenges you’ve faced. Be prepared with detailed examples. Concise and well-organized answers are ideal.</li> <li> ✍🏽 Step 4: Offer! This is where things get really exciting. We gather all data from your interviews and conduct a final review. If qualified for the position, your recruiter will connect with you via phone to present a verbal offer we know you’ll be excited about.</li> </ul>This posting is intended for candidates that reside in the following states: AZ, DE, FL, GA, IN, LA, MI, MS, MO, NV, NC, OK, OR, PA, TN, TX, UT, VA, WV, WI, and WY. Our preference is for candidates who reside near our hubs in Northwest Indiana, Austin, Texas The CSC family of brands provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, provincial, state or local laws. It is unlawful in Massachusetts to require or administer a lie-detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. The CSC family of brands is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need assistance or an accommodation due to a disability, please contact <a href="#">hrbenefits@cscshared.com</a>.

CSC Generation

HR Generalist, Field Support

Full Job Description: <a href="https://drive.google.com/file/d/1-biNNxdqUidNVi_84mqW1XfbivuQAN0A/view" target="_blank">Support Services Trainer</a> Grade: Hourly 14 | H-14 Tulsa Public Schools’ existing salary schedules provide career increment adjustments based on education/experience and/or years of creditable service. For more information about the salary for this specific position please review the <a href="https://www.tulsaschools.org/about/teams/talent-management/compensation" target="_blank">Salary Schedule</a> for the corresponding Salary Grade (listed above). For more information on our comprehensive benefits packages, please visit: <a href="https://www.tulsaschools.org/careers/comp-benefits" target="_blank">Compensation and Benefits website</a>. Position Summary: The Support Services Trainer supports districtwide implementation of safety, behavior, and trauma-informed practices under the direction and supervision of the Support Services Training Manager. This position helps deliver The Mandt System® training, as well as other district determined necessary trainings, to district staff, supports compliance monitoring, and assists in the development and evaluation of training materials. The trainer plays a key role in promoting safe, inclusive, and supportive learning environments by modeling de-escalation strategies, collecting behavioral data, and reinforcing trauma-informed approaches in collaboration with school-based teams. Minimum Qualifications: Education: • High School Diploma • Associates or Bachelor’s Degree in education, psychology, social work, or related field preferred Experience: • Two (2) years of experience working in an educational or behavioral support role Specialized Knowledge, Licenses, etc.: • Proficient with Microsoft Office Suite and Google Workspace • Basic understanding of child development and trauma-informed behavior strategies • Bilingual in Spanish preferred About Our District: At Tulsa Public Schools, our mission is to inspire and prepare every student to love learning, achieve ambitious goals, and make positive contributions to our world. We are the destination for extraordinary educators and staff who work with our community and families to ignite the joy of learning and prepare every student for the greatest success in college, careers, and life. Our core values of equity, character, excellence, team, and joy guide how we work and interact with each other and our community.

Tulsa Public Schools

Support Services Trainer (Pending Board Approval)

R10068465 Customer Experience (CX) AR Specialist - Gulf Coast Region (Open)Location:Tulsa, OK - W. 7th St. - Management - Central BSC<h2>How will you CONTRIBUTE and GROW?</h2>The Customer Experience (CX) AR Specialist is responsible for the daily tasks related to research efforts required for a portfolio of customer accounts. The CX AR Specialist will communicate and support the Division’s collection efforts, while providing high level customer service. This role will have a solid understanding of our company’s polices and procedures while actively pursuing knowledge of skills and tools to be used in all research and collection efforts. This position has a hybrid work arrangement with scheduled days in our downtown Tulsa office combined with days available to work from home, after initial training.In particular you will:<ul> <li>Assist in the identification of account risks, potential credit problems, disputes and other customer issues.</li> <li>Communicate and escalate potential risks and/or significant matters to Supervisor and related teams.</li> <li>Correct errors, including billing errors, misapplied payments, reversed late charges and over payments.</li> <li>When customer disputes are identified, provide detailed research and resolution in a timely manner.</li> <li>Research individual documents for proof of deliveries, cylinder exchanges, contract pricing and so forth.</li> <li>Employ all research skills so that a complete understanding of the dispute is obtained and can be adequately communicated to customers and/or team members.</li> <li>Documentation is critical; log conversations, e-mails and other communications related to resolution efforts with clear, thorough and concise communication.</li> <li>Assist in special handling and billing responsibilities when needed.</li> </ul><h2>________________________</h2><h2>Are you a MATCH? </h2><ul> <li>High school diploma or equivalent.</li> <li>1 to 3 years Customer Service and/or Accounts Receivable experience preferred.</li> <li>Understanding of quality customer service and the relationship to collection efforts.</li> <li>Basic knowledge of Microsoft Office Excel.</li> <li>Knowledge of Google Suites, SAP and/or ERP systems is desired.</li> </ul>________________________We care about and support our Airgas Families. This is evident not only through our competitive compensation but also through a comprehensive benefits package that includes medical, dental, and vision plans, vacation, sick time, floating holidays, and paid holidays for full-time employees. We provide a progressive parental leave package for our eligible Airgas parents, offering generous paid time off for the birth or placement of children, including 14 weeks of paid child birth benefit for birth mothers on leave, as well as paid parental leave benefits for other associates. Additionally, we offer our employees a 401k plan with company matching funds, tuition reimbursement, discounted college tuition for employees’ dependents, and an Airgas Scholarship Program for dependent children._________________________Your differences enhance our performanceAt Airgas, we are committed to building a diverse and inclusive workplace that embraces the diversity of our employees, our customers, patients, community stakeholders and cultures across the world.We welcome and consider applications from all qualified applicants, regardless of their race, gender, sexual orientation, religion, disability or any other protected characteristic. We strongly believe a diverse organization opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to innovate by living our fundamentals, acting for our success and creating an engaging environment in a changing world._________________________Equal Employment Opportunity Information We are an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic. Please click<a href="https://www.dol.gov/sites/dolgov/files/OFCCP/regs/compliance/posters/pdf/22-088_EEOC_KnowYourRights.pdf" target="_blank"> here</a> to view the EEO Know Your Rights poster and<a href="https://www.dol.gov/sites/dolgov/files/OFCCP/pdf/pay-transp_%20English_formattedESQA508c.pdf" target="_blank"> here</a> to view the Pay Transparency Nondiscrimination poster. Airgas, an Air Liquide Company invites any applicant and/or employee to review the Company’s written Affirmative Action Plan or Policy Statement. This plan or policy statement is available for inspection upon request.Airgas, an Air Liquide Company and its group of companies does not discriminate against qualified applicants with disabilities and is committed to providing reasonable accommodations to the known disabilities of such individuals so as to ensure equal access to benefits and privileges of employment. If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact us by email at <a href="#">us-accommodationrequest@airgas.com</a>._________________________<a href="http://www.airgas.com/california-privacy" target="_blank">California Privacy Notice</a>

Airgas Incorporated

Customer Experience (CX) AR Specialist - Gulf Coast Region

CBRE

Business Systems Analyst (PMWeb Application Support)

Job Description R1 RCM Inc. is a leading provider of technology-enabled revenue cycle management services which transform and solve challenges across health systems, hospitals and physician practices. Headquartered in Chicago, R1® is a publicly-traded organization with employees throughout the US and international locations. Our mission is to be the one trusted partner to manage revenue, so providers and patients can focus on what matters most. Our priority is to always do what is best for our clients, patients and each other. With our proven and scalable operating model, we complement a healthcare organization’s infrastructure, quickly driving sustainable improvements to net patient revenue and cash flows while reducing operating costs and enhancing the patient experience. The Client Experience Director (CXD) will serve as one of the primary points of contact for all day-to-day activities within the Client Experience Team. The CXD will be responsible for establishing trusted relationships with their assigned clients, and when appropriate expand our partnerships through selling new solutions. This person will be responsible for providing support to the Client Experience Team to which they are assigned as well as collaborating across various departments within R1 to drive high client satisfaction and safeguard client retention. To thrive in this role, you must have a dynamic personality who approaches external relationships from the client’s perspective using effective and proactive communication, analytical skills, and daily leadership. The CXD will be tasked with various project leadership opportunities that require a high-level of cross-collaboration with multiple organization units. RESPONSIBILITIES <ul> <li>Client Relationship/Management: 30%</li> <li>Collaboration with other R1 functions: 30%</li> <li>Client Business Reviews and Meetings: 20%</li> <li>Introducing and selling new solutions to existing clients, including having a target sales quota: 15%</li> <li>Document the client experience in CRM: 5%</li> <li>Drive high Net Promoter Score (NPS) results across their client portfolio.</li> <li>Work collaboratively across functions to ensure operational excellence to nurture and ensure client satisfaction leads to growth and retention.</li> <li>Ensure mutual understanding of goals, objectives and action plans related to client’s revenue and book of business.</li> <li>Participate in the contracting and contract renewal process.</li> <li>Contribute to region and client-level strategic planning.</li> <li>Lead the creation and presentation of business reviews.</li> <li>Assist in the implementation of new solutions and onboarding of new clients.</li> <li>Follow best-practice account management and client experience methodologies.</li> </ul> REQUIRED QUALIFICATIONS <ul> <li>4+ years of account management, client experience management, and/or revenue cycle operations consulting experience working with Director-level partners is preferred.</li> <li>Healthcare revenue cycle and revenue integrity experience working with acute care provider organizations.</li> <li>Outstanding organization and prioritization skills</li> <li>Exceptional written and verbal communication skills</li> <li>Bachelor’s degree</li> <li>Proficiency with Microsoft Office, including basic to intermediate Excel functions, and CRM application use (preferred: Salesforce)</li> <li>Ability to travel up to 40%</li> </ul> For this US-based position, the base pay range is $109,118.00 - $187,269.24 per year . Individual pay is determined by role, level, location, job-related skills, experience, and relevant education or training.The healthcare system is always evolving — and it’s up to us to use our shared expertise to find new solutions that can keep up. On our growing team you’ll find the opportunity to constantly learn, collaborate across groups and explore new paths for your career. Our associates are given the chance to contribute, think boldly and create meaningful work that makes a difference in the communities we serve around the world. We go beyond expectations in everything we do. Not only does that drive customer success and improve patient care, but that same enthusiasm is applied to giving back to the community and taking care of our team — including offering a <a href="http://go.r1rcm.com/benefits" target="_blank">competitive benefits package.</a>R1 RCM Inc. (“the Company”) is dedicated to the fundamentals of equal employment opportunity. The Company’s employment practices , including those regarding recruitment, hiring, assignment, promotion, compensation, benefits, training, discipline, and termination shall not be based on any person’s age, color, national origin, citizenship status, physical or mental disability, medical condition, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status or any other characteristic protected by federal, state or local law. Furthermore, the Company is dedicated to providing a workplace free from harassment based on any of the foregoing protected categories.If you have a disability and require a reasonable accommodation to complete any part of the job application process, please contact us at 312-496-7709 for assistance.CA PRIVACY NOTICE: California resident job applicants can learn more about their privacy rights <a href="https://f.hubspotusercontent20.net/hubfs/4941928/California%20Consent%20Notice.pdf" target="_blank">California Consent </a>To learn more, visit: <a href="https://R1RCM.com" target="_blank">R1RCM.com</a>Visit us on <a href="https://www.facebook.com/R1RCM" target="_blank">Facebook</a>

R1 RCM

Director of Client Success

We're searching for a Senior Financial Analyst with strong financial modeling and executive communication skills. You will manage forecasting and analysis for a wide range of our customers, including supporting cross functional sales teams to manage customer relationships and negotiate deals. You will dive deep into the details of customer performance to understand underlying drivers to results, and will be able to translate these findings into decks and communications to help executive leadership understand the health of the business. We work <a href="https://www.marqeta.com/blog/2022/05/10/flexible-first" target="_blank">Flexible First</a>. This role can be performed remotely anywhere within the United States or from our headquarters in Oakland, CA. We’d love for you to join us! The Impact You’ll Have <ul> <li>Conduct in-depth financial analysis and provide executive leadership with relevant insights on performance of customers within your scope.</li> <li>Build models to forecast the performance of your customers, from topline drivers through to gross profit, including deal modeling negotiations on existing and new customer programs.</li> <li>Communicate monthly results of customer performance to sales teams to ensure they are best prepared to manage customer relationships, including building and presenting decks and providing and assisting with support files.</li> <li>Assist cross functional teams on building customer-facing review presentations that help customers best understand the value of their relationship with Marqeta.</li> <li>Stay abreast with the latest trends in the payments industry, and how regulatory or industry changes or trends may impact Marqeta’s business and customers.</li> <li>Continuously refine and optimize processes to ensure the efficiency and accuracy in financial reporting and analysis, including leveraging SQL to deepen your reach into complex data. </li> </ul> Who You Are <ul> <li>Bachelor’s degree in Finance, Accounting, or a related field.</li> <li>5+ years of experience in financial analysis, with a deep focus on customer forecasting and deal modeling.</li> <li>A solid grasp of financial principles and their application in a dynamic business environment, including GAAP accounting practices. </li> <li>Experience in SQL and especially Snowflake is very helpful.</li> <li>Proven ability to to manage multiple cross-functional stakeholders, particularly in supporting sales teams in deal negotiations and understanding customer performance.</li> <li>Exceptional communication skills, with proven expertise in crafting and presenting financial decks to a diverse audience, including senior leadership.</li> <li>Strong analytical mindset, coupled with an emphasis on accuracy and attention to detail.</li> <li>Ability to thrive in a fast-paced setting, readily adapting to evolving business requirements.</li> <li>Prior experience with the financial intricacies of the issuing space and payment networks is a substantial advantage.</li> </ul> <h2>Typical Process</h2> <ul> <li>Application Submission</li> <li>Recruiter video call</li> <li>Hiring manager video call</li> <li>Virtual “Onsite” consisting of 4-5, 45 min calls</li> <li>Offer!</li> </ul> <h2>Compensation and Benefits</h2> Marqeta is a Flex First company which allows you to choose your best working environment, whether that be from home or at a company office. To support Flex First, we calibrate pay to a competitive value according to working location. Compensation is aligned according to three tiers within the United States: <ul> <li> National: A baseline tier that applies to most of the geographic territory of the United States.</li> <li> Premium: Slightly elevated from the National tier, and oriented toward a narrower set of higher cost-of-living areas, such as Los Angeles CA and Seattle WA</li> <li> Premium Plus: A tier for the most expensive working areas, like the San Francisco Bay area and New York City.</li> </ul> Visit <a href="https://www.marqeta.com/company/salaryzones" target="_blank">this page</a> or consult with a Recruiter to determine which tier would be applicable to you. When determining salaries, we consider several factors including, but not limited to, skills, prior experience, and work location. The new-hire base salary range for this position is: <ul> <li>National: $97,300 - $121,600</li> <li>Premium: $105,300 - $131,600</li> <li>Premium Plus: $114,400 - $143,000</li> </ul> We also believe in recognizing the contributions of our people. That's why we award annual bonuses to eligible employees, rewarding both individual performance and the success of the entire company. Along with monetary compensation, Marqeta offers <ul> <li>Multiple health insurance options</li> <li>Flexible time off – take what you need</li> <li>Retirement savings program with company contribution and after tax contributions</li> <li>Equity in a publicly-traded company and an Employee Stock Purchase Program</li> <li>Family-forming benefits, fertility support, and up to 20 weeks of Parental Leave</li> <li>Free therapy sessions, financial and professional coaching, and legal advice</li> <li>Monthly stipend to support our remote work model</li> <li>Annual “development dollars” to support our people growth and development</li> <li>Through Flex First, the freedom to live and work wherever you and your family thrive</li> </ul> <h4>About Marqeta</h4> Marqeta is on a mission to change the way money moves. We’re one of the earliest enablers of embedded finance, a market opportunity sized up in the trillions. Our card issuing platform provides unprecedented flexibility and control for companies to issue cards, authorize transactions, and manage payment operations in real time. Marqeta is powering the most well known brands in the new economy (Block, Cash App, Affirm, Instacart, Doordash, Uber, Walmart, etc). You don’t need to be a Payments expert to join the Marqeta Team, let us help you with that. This is the opportunity of a lifetime to work with innovators around the world and unlock equitable financial access for all. <h4>Marqeta’s Values</h4> – Solve for the Customer: With a deep understanding of our customers' business and empathy for their needs, we deliver products and services that drive their success. Earning and keeping their trust guides everything we do. – Do What's Right: Knowing businesses and livelihoods depend on us, we pursue solutions that disrupt responsibly and deliver high-quality results that our customers count on. We own our work from start to finish. – Simplify and Innovate: We approach challenges with curiosity and take smart risks. Innovation comes from finding better, simpler ways to achieve extraordinary outcomes. – Win as a Team: We succeed together by embracing diverse perspectives and pushing each other to raise the bar. We lead with humility and set aside hierarchy to work as a team. – Make it Count: We drive forward with focus and agility. With a sense of urgency and purpose, we get the job done, and done right. Equal Employment Opportunity, Accommodations and Privacy Marqeta is proud to be an equal opportunity employer that gives consideration to all qualified applicants regardless of race, ancestry, national origin, color, Indigenous, citizenship, religion/creed, sex, sexual orientation, gender identity, gender expression marital status, family status, disability, veteran status, criminal histories consistent with legal requirements, or any other characteristic protected by applicable law. Our dedication to diversity and inclusion extends beyond the categories above. Review Marqeta’s<a href="https://investors.marqeta.com/esg" target="_blank"> ESG Report</a> to see that dedication in action. Fostering an environment where everyone feels valued and respected creates a stronger and more innovative team at Marqeta. We celebrate the unique contributions of each individual and empower all members of our organization. Join us in building a company where diversity thrives and everyone can be their authentic selves. If you require reasonable accommodation for the application process and beyond (including due to a disability), please submit<a href="https://forms.gle/Nx79JaH22WR94nBh7" target="_blank"> this form</a> and we will be more than happy to assist you. Marqeta will make reasonable accommodations for candidates when needed in accordance with applicable law. The<a href="https://www.marqeta.com/company/applicant" target="_blank"> Applicant and Candidate Privacy Notice</a> applies to the personal data that you directly provide to us or that we collect during the application and candidate recruitment process.

Marqeta

Senior Financial Analyst, Customer Forecasting and Deal Modeling

Location: Ascension St. John Broken Arrow <h2> Shift Hours: Full-Time- Shift Availability from 6:30 AM to 7 PM with Rotating Weekends and Holidays </h2>R1 is the leading provider of technology-driven solutions that transform the patient experience and financial performance of hospitals, health systems and medical groups. We are the one company that combines the deep expertise of a global workforce of revenue cycle professionals with the industry’s most advanced technology platform, encompassing sophisticated analytics, AI, intelligent automation, and workflow orchestration. As our Customer Service Representative, you’ll work to help our patients check into the hospital. It’s fast-paced on occasion and you’ll be the person they rely on to answer questions during registration. You’ll build trust in these interactions by collecting information accurately and quickly but also by listening with compassion - not just to hear information, but to address their fears, concerns, and questions. To thrive in this job, you’ll need to be a confident multi-tasker who is a quick study with technology and can type and answer phones. You don’t need to have any previous experience or knowledge in healthcare. Since this is a hospital/lab environment, you will need to be prepared to see illness and injuries. We’ll teach you everything you need to know, which makes this a perfect starting point to launch your healthcare career. You must also be up to date on all vaccinations, pass a drug test, and pass a background check prior to hire.Here’s what you can expect working in Patient Registration (Customer Service): <ul> <li>Working on computers and answering phones to intake information in a busy environment. You’ll work across multiple screens collecting details that must be input correctly between physician and nurse check-ins. You should feel comfortable working across multiple programs and typing as quickly as patients can talk. You will work around clinicians interrupting the registration process for emergent clinical care.</li> <li>Helping people who may be very ill or worried. We’re not human computers intaking information. Patients need you to be there for them and listen carefully to ease their anxiety. You’ll ask follow-up questions and build rapport in real time. </li> <li>Fast-paced work environment, often on your feet assisting patients complete their registration. While collecting patient and insurance information may seem straightforward, there is a lot of variation in health plans and coverage, that will require knowledge through training. While the data you collect may be predictable, the people you’ll get it from aren’t. You must work quickly and expect the unexpected. This is not a casual desk job. </li> <li>A team you can rely on. We care about your progress toward career goals. This is just the first step of your healthcare career at R1 RCM Inc. </li> </ul>Requirements:<ul> <li>High School Diploma or GED</li> <li>Excellent customer service experience</li> </ul>For this US-based position, the base pay range is $14.00 - $18.24 per hour . Individual pay is determined by role, level, location, job-related skills, experience, and relevant education or training.The healthcare system is always evolving — and it’s up to us to use our shared expertise to find new solutions that can keep up. On our growing team you’ll find the opportunity to constantly learn, collaborate across groups and explore new paths for your career. Our associates are given the chance to contribute, think boldly and create meaningful work that makes a difference in the communities we serve around the world. We go beyond expectations in everything we do. Not only does that drive customer success and improve patient care, but that same enthusiasm is applied to giving back to the community and taking care of our team — including offering a <a href="http://go.r1rcm.com/benefits" target="_blank">competitive benefits package.</a>R1 RCM Inc. (“the Company”) is dedicated to the fundamentals of equal employment opportunity. The Company’s employment practices , including those regarding recruitment, hiring, assignment, promotion, compensation, benefits, training, discipline, and termination shall not be based on any person’s age, color, national origin, citizenship status, physical or mental disability, medical condition, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status or any other characteristic protected by federal, state or local law. Furthermore, the Company is dedicated to providing a workplace free from harassment based on any of the foregoing protected categories.If you have a disability and require a reasonable accommodation to complete any part of the job application process, please contact us at 312-496-7709 for assistance.CA PRIVACY NOTICE: California resident job applicants can learn more about their privacy rights <a href="https://f.hubspotusercontent20.net/hubfs/4941928/California%20Consent%20Notice.pdf" target="_blank">California Consent </a>To learn more, visit: <a href="https://R1RCM.com" target="_blank">R1RCM.com</a>Visit us on <a href="https://www.facebook.com/R1RCM" target="_blank">Facebook</a>

Customer Service Representative

The Physician Operations Lead will partner with client representatives and your R1 team to perform detailed reviews of facility-wide financial and operational metrics with the goal of identifying and capitalizing upon opportunities for process, cost, and patient satisfaction improvement. The ideal candidate will partner client representatives and other R1 operators to perform detailed reviews of patient accounts with the objective of identifying cost, operations and patient satisfaction improvements. The Physician Operations Lead also serves as a liaison for training and subject matter expertise on the utilization of R1 workflow technologies. You will develop industry knowledge that serves as a foundation for career progression.Responsibilities:<ul> <li>Mitigate back-end revenue leakage through change management, lean process improvement, making recommendations for innovative software/workflow development, and advanced quantitative analysis on core financial metrics.</li> <li>Develops industry knowledge that serves as a foundation for career progression.</li> <li>Interpret basic data sets and create data analyses to drive desired results.</li> <li>Build strong working relationships with Client counterparts that can be leveraged for problem solving and process improvement.</li> <li>Responds to ad-hoc client requests and develops solutions in a timely manner.</li> <li>Provides value-add feedback to R1 leadership on development of project plans.</li> </ul>Required Qualifications:<ul> <li> 2-5 years of Revenue Cycle experience or professional experience demonstrating progressive responsibility. </li> <li>Microsoft Office Suite experience necessary with previous experience creating PowerPoint presentations and proficient in Excel.</li> <li>Preferred experience with EPIC PB, including but not limited to:</li> <li>Able to effectively navigate Epic Revenue cycle functions. </li> <li>Knowledge of Epic workflows and configuration </li> </ul>For this US-based position, the base pay range is $47,237.00 - $78,919.86 per year . Individual pay is determined by role, level, location, job-related skills, experience, and relevant education or training.This job is eligible to participate in our annual bonus plan at a target of 5.00%The healthcare system is always evolving — and it’s up to us to use our shared expertise to find new solutions that can keep up. On our growing team you’ll find the opportunity to constantly learn, collaborate across groups and explore new paths for your career. Our associates are given the chance to contribute, think boldly and create meaningful work that makes a difference in the communities we serve around the world. We go beyond expectations in everything we do. Not only does that drive customer success and improve patient care, but that same enthusiasm is applied to giving back to the community and taking care of our team — including offering a <a href="http://go.r1rcm.com/benefits" target="_blank">competitive benefits package.</a>R1 RCM Inc. (“the Company”) is dedicated to the fundamentals of equal employment opportunity. The Company’s employment practices , including those regarding recruitment, hiring, assignment, promotion, compensation, benefits, training, discipline, and termination shall not be based on any person’s age, color, national origin, citizenship status, physical or mental disability, medical condition, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status or any other characteristic protected by federal, state or local law. Furthermore, the Company is dedicated to providing a workplace free from harassment based on any of the foregoing protected categories.If you have a disability and require a reasonable accommodation to complete any part of the job application process, please contact us at 312-496-7709 for assistance.CA PRIVACY NOTICE: California resident job applicants can learn more about their privacy rights <a href="https://f.hubspotusercontent20.net/hubfs/4941928/California%20Consent%20Notice.pdf" target="_blank">California Consent </a>To learn more, visit: <a href="https://R1RCM.com" target="_blank">R1RCM.com</a>Visit us on <a href="https://www.facebook.com/R1RCM" target="_blank">Facebook</a>

Senior Operations Lead, Customer Partner

<h2>Job Details</h2> Job Location AAON Tulsa - Tulsa, OK Position Type Full Time Salary Range $20.90 - $31.36 Hourly Travel Percentage Up to 25% Job Shift Day Job Category Sales <h2>Description</h2> Job Summary: Resolves warranty issues for units in the field working with sales representatives and/or service technicians (internal/contractor). Essential Responsibilities/Activities: <ul> <li>Assures adequate company commitment to jobs and customer relationships.</li> <li>Coordinates with the leadership projects which require field service technician(s) (internal/contractor).</li> <li>Explains control sequences for equipment operation to assist in troubleshooting.</li> <li>Interprets wiring diagrams over the telephone to help diagnose issues in the field.</li> <li>Meets and responds to customers, sales representatives, and vendors as necessary.</li> <li>Orders replacement parts.</li> <li>Resolves warranty issues for units in the field working with sales representatives, service techs (internal/contractor).</li> <li>Assesses the allowed cost to repay for authorized warranty work.</li> <li>Maintains a working knowledge of all customers and sales representatives.</li> <li>Develops and implements systems and procedures to maintain positive customer relations and ensures prompt and thorough resolution of customer inquiries, requests and complaints.</li> <li>Adheres to AAON warranty terms and conditions and provides final approval on warranty payables.</li> <li>Investigates potentially serious customer complaints to help remedy the situation and/or promptly implement corrective measures as required.</li> <li>Travels to correct field issues when HVAC National Field Technicians are unable to resolve issues in a timely manner.</li> <li>Have an on call-rotation for 24/7 coverage.</li> </ul> <h2>Qualifications</h2> Education and Experience Requirements: High school diploma with a minimum of 3 years in the HVAC industry or equivalent industry experience. Associate degree in applied science or two-year technical degree preferred. Essential Mental Functions: <ul> <li>Communicates effectively in written and spoken form.</li> <li>Excellent interpersonal relationship skills.</li> <li>Exhibits good decision-making and analytical problem-solving abilities.</li> <li>Demonstrates strong multi-tasking capabilities and organizational skills.</li> <li>Works effectively in a team environment and in a fast-paced high-pressure environment.</li> </ul> Essential Physical Functions: <ul> <li>Ability to lift up to 50 1bs.</li> <li>Ability to sit or stand for up to 95 percent of work hours.</li> <li>Work requires periodic visits to the manufacturing facility with seasonal hot and cold temperatures, dust, and some chemical fume exposure.</li> </ul> Disclaimer: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. This job description is not an exhaustive list of all functions that the employee may be required to perform, and the employee may be required to perform additional functions. The company reserves the right to revise this job description at any time. The employee must be able to perform the essential functions of the position satisfactorily. If requested, reasonable accommodations may be made to enable employees with disabilities to perform the essential functions of the job, absent undue hardship.

Aaon

Mechanical Support Specialist I - National

R1 is the leading provider of technology-driven solutions that transform the patient experience and financial performance of hospitals, health systems and medical groups. We are the one company that combines the deep expertise of a global workforce of revenue cycle professionals with the industry’s most advanced technology platform, encompassing sophisticated analytics, AI, intelligent automation, and workflow orchestration. As our Customer Partner Manager, you will help the Service Delivery department play a pivotal role in building and maintaining strong relationships with our clients, ensuring their satisfaction and success with our products and services. Every day you will serve as the primary point of contact for customers, addressing their needs, resolving issues, and collaborating with internal teams to deliver exceptional service.Here’s what you will experience working as a Customer Partner Manager:<ul> <li>Responsible for day-to-day leadership and management of full-scale end-to-end revenue cycle engagement.</li> <li>Assist in the management of key client counterparts including continued communication of revenue cycle performance.</li> <li>Support internal efforts to improve KLAS and NPS scores and related activities.</li> <li>Contribute to R1 strategy development as customer expert sharing best practices, optimizing performance, and leading the transformation.</li> <li>Proactively communicate metric performance and the detailed drivers/risks/barriers behind the data to help drive action plans creation.</li> <li>Act as a change agent to help establish common goals and create alliances across physician organizations to optimize success.</li> <li>Proactive identification of projects that will improve operational performance metrics.</li> <li>Work hand in hand with internal R1 service delivery and operational teams to align operational objectives, understand current performance levels, and identify and develop remediation plans for any risks identified.</li> <li>Partner with R1 functional leaders on decisions regarding daily operations within assigned physician(s).</li> </ul>Required Skills:<ul> <li>At least 5+ years of Operational experience with at least 3 years in Revenue Cycle and 2+ years of management experience.</li> <li>Proficient in PowerPoint and Excel with presentation.</li> <li>Strong interpersonal and communication skills in a client facing role.</li> <li>Excellent reporting and data analysis skills</li> </ul>For this US-based position, the base pay range is $69,556.00 - $114,234.05 per year . Individual pay is determined by role, level, location, job-related skills, experience, and relevant education or training.This job is eligible to participate in our annual bonus plan at a target of 10.00%The healthcare system is always evolving — and it’s up to us to use our shared expertise to find new solutions that can keep up. On our growing team you’ll find the opportunity to constantly learn, collaborate across groups and explore new paths for your career. Our associates are given the chance to contribute, think boldly and create meaningful work that makes a difference in the communities we serve around the world. We go beyond expectations in everything we do. Not only does that drive customer success and improve patient care, but that same enthusiasm is applied to giving back to the community and taking care of our team — including offering a <a href="http://go.r1rcm.com/benefits" target="_blank">competitive benefits package.</a>R1 RCM Inc. (“the Company”) is dedicated to the fundamentals of equal employment opportunity. The Company’s employment practices , including those regarding recruitment, hiring, assignment, promotion, compensation, benefits, training, discipline, and termination shall not be based on any person’s age, color, national origin, citizenship status, physical or mental disability, medical condition, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status or any other characteristic protected by federal, state or local law. Furthermore, the Company is dedicated to providing a workplace free from harassment based on any of the foregoing protected categories.If you have a disability and require a reasonable accommodation to complete any part of the job application process, please contact us at 312-496-7709 for assistance.CA PRIVACY NOTICE: California resident job applicants can learn more about their privacy rights <a href="https://f.hubspotusercontent20.net/hubfs/4941928/California%20Consent%20Notice.pdf" target="_blank">California Consent </a>To learn more, visit: <a href="https://R1RCM.com" target="_blank">R1RCM.com</a>Visit us on <a href="https://www.facebook.com/R1RCM" target="_blank">Facebook</a>

222 Customer Service Jobs