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<h2 id="jobDescriptionHeading"> Job Description </h2> Hillcrest is hiring a Neurology Acute Care Nurse Practitioner (ACNP) to join our collaborative and fast-paced team at our Utica Park Clinic location in Tulsa, Oklahoma. We are looking for a skilled communicator who works well within a team and thrives among diverse personalities. If you're a dedicated Neurology NP seeking a rewarding career in a supportive environment, we want to hear from you! About the Interventional Neurology ACNP Job Opening: <ul> <li> Practice Type: Single Specialty Group </li> <li> Support: 1 physician within the group, with the potential to support more with future growth </li> <li> Setting: Inpatient/Outpatient mix </li> <li> Schedule: Mon-Fri, 8 am-5 pm (no weekends required) </li> <li> Shared Clinical Call Model: 1st call for physician </li> <li> EMR: Epic </li> </ul> Advanced Practice Provider Recruitment Package Includes: <ul> <li>Competitive base salary with wRVU production incentives</li> <li>CME/CEU allowance</li> <li>Sign-on bonus</li> <li>Medical debt assistance and consultative services by Navigate Student Loans</li> <li>Relocation allowance</li> <li>Paid malpractice coverage</li> <li>Comprehensive health benefits and retirement plan</li> <li>Marketing and practice growth assistance</li> </ul> About Us: Hillcrest HealthCare System (HHS) is a comprehensive health system delivering quality healthcare across northeastern Oklahoma. Our flagship, Hillcrest Medical Center in Tulsa, is a 626-bed hospital renowned for its exceptional care and services, including the state's largest dedicated heart hospital. HHS encompasses Bailey Medical Center, Hillcrest Hospital Claremore, Hillcrest Hospital Cushing, Hillcrest Hospital Henryetta, Hillcrest Hospital Pryor, Hillcrest Hospital South, Tulsa Spine and Specialty Hospital, Oklahoma Heart Institute, and Utica Park Clinic. With 1,180 licensed beds and a broad network of clinics, we are committed to excellence in healthcare. Our patient satisfaction scores consistently reflect that our patients are "very satisfied" compared to other area hospitals. About Our Community: Discover the charm and culture of Tulsa, Oklahoma. Tulsa offers a vibrant, welcoming community that seamlessly blends small-town charm with big-city amenities. Known for its rich cultural heritage, Tulsa boasts a dynamic arts scene with world-class museums, a thriving music and theater landscape, and diverse culinary experiences. The city's beautiful riverfront parks and extensive trails provide ample opportunities for outdoor recreation. Excellent schools and an affordable cost of living make Tulsa an ideal place for families. With a strong sense of community and a commitment to innovation and growth, Tulsa provides an enriching environment where healthcare professionals can thrive both personally and professionally. Join us at Hillcrest and become a part of our mission to provide exceptional healthcare to our community. Apply today for the Interventional Neurology Inpatient/Outpatient Support Nurse Practitioner position and take the next step in your career!]]&gt;

Hillcrest Healthcare System

Interventional Neurology Inpatient/Outpatient Support - Nurse Practitioner at Hillcrest in Tulsa, OK!

Sixt SE

People Administration Data Support Specialist

R10066796 Customer Experience (CX) Representative - Strategic Accounts (Open)Location:Tulsa, OK - W. 7th St. - Management - Central BSC<h2>How will you CONTRIBUTE and GROW?</h2>The Customer Experience Representative (CXR) is responsible for the daily tasks related to collection efforts of a portfolio of customer accounts and resolving customer issues related to billing, pricing, cylinder discrepancies, cash applications, as well as various other customer issues. The CXR will effectively communicate and support the Division’s collection goals, while providing quality customer service. The CXR will obtain an understanding of Company policies and procedures, and will actively pursue knowledge of skills and tools to be used in all collection efforts. Recognition of significant credit risks and escalation of these matters are critical. Collection efforts are time sensitive, requiring excellent skills in organization and management of time, efforts, and resources. From time to time, research will be required, the CXR will employ skills and resources to achieve a thorough understanding of information. The ideal candidate must be a problem solver with strong written communication skills, as well as a customer first mentality. This position has a hybrid work arrangement with scheduled days in our downtown Tulsa office combined with days available to work from home, after initial training.In particular, you will:Identify account risks, potential credit problems, spotting AR trends, disputes, and other customer issues. Service oriented, effective communications, follow up skills, critical thinking, team player, conflict resolution skills, adaptability, active listening, decision making, extreme ownership, and empathy.<ul> <li>Communicates potential risks to CX Supervisor, as well as field contacts (Branch Manager, Account Manager, Area Sales Manager, or District Manager). </li> <li>Escalate significant matters to Accounts Receivable Supervisor and up.</li> <li>Contact customers regarding invoices/accounts which are past due. Provide information as requested in order to facilitate a quick remittance. Obtain future pay information.</li> <li>Review/release/escalate sales on a routine basis throughout the work day.</li> <li>Prioritize portfolio so collection efforts result in maximum benefits. Watch for key indicators when a customer account is falling behind, becoming delinquent.</li> <li>Maintain quality relationships with branch managers, account managers, district managers and AVPs. These relationships can be critical with collection efforts. Involve regional collections managers when possible and keep them informed of issues at all times.</li> <li>Documentation is critical, log conversations, e-mails and other communications. Organize documentation to facilitate follow-up efforts. Initiate appropriate follow-up action on mail returned as undeliverable.</li> <li>Identify errors and discrepancies on customers’ accounts. Create, investigate, and resolve disputes from beginning to end.</li> <li>General understanding of all other CX disciplines: cash apps, data integrity, account set up, credit, tax, cylinder assets, analytics, disputes, credit memos, pricing</li> <li>Utilize customer service skills at all times to ensure collections efforts do not impair customer relationships.</li> <li>Special projects and other duties as assigned.</li> </ul><h2>________________________</h2><h2>Are you a MATCH? </h2>​To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.<ul> <li>A proven track record of success in prior collection roles, a plus.</li> <li>An ability to see the collections operation as a financially oriented customer service function which balances cost control with support for the business.</li> <li>The candidate must be able to problem solve and quickly research solutions</li> <li>The successful candidate must have a strong “client service” mindset and the ability to use collaborative and non-adversarial approaches in achieving diverse goals.</li> </ul>EDUCATION and/or EXPERIENCE:<ul> <li>High school diploma or equivalent.</li> <li>Some commercial collection experience is preferred.</li> <li>Bilingual (Spanish) a plus, but not required.</li> <li>Understanding of quality customer service and the relationship to collection efforts.</li> <li>Experience with SAP and/or ERP systems a plus, basic excel experience.</li> <li>Ability to manage multiple priorities.</li> </ul>________________________We care about and support our Airgas Families. This is evident not only through our competitive compensation but also through a comprehensive benefits package that includes medical, dental, and vision plans, vacation, sick time, floating holidays, and paid holidays for full-time employees. We provide a progressive parental leave package for our eligible Airgas parents, offering generous paid time off for the birth or placement of children, including 14 weeks of paid child birth benefit for birth mothers on leave, as well as paid parental leave benefits for other associates. Additionally, we offer our employees a 401k plan with company matching funds, tuition reimbursement, discounted college tuition for employees’ dependents, and an Airgas Scholarship Program for dependent children._________________________Your differences enhance our performanceAt Airgas, we are committed to building a diverse and inclusive workplace that embraces the diversity of our employees, our customers, patients, community stakeholders and cultures across the world.We welcome and consider applications from all qualified applicants, regardless of their race, gender, sexual orientation, religion, disability or any other protected characteristic. We strongly believe a diverse organization opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to innovate by living our fundamentals, acting for our success and creating an engaging environment in a changing world._________________________Equal Employment Opportunity Information We are an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic. Please click<a href="https://www.dol.gov/sites/dolgov/files/OFCCP/regs/compliance/posters/pdf/22-088_EEOC_KnowYourRights.pdf" target="_blank"> here</a> to view the EEO Know Your Rights poster and<a href="https://www.dol.gov/sites/dolgov/files/OFCCP/pdf/pay-transp_%20English_formattedESQA508c.pdf" target="_blank"> here</a> to view the Pay Transparency Nondiscrimination poster. Airgas, an Air Liquide Company invites any applicant and/or employee to review the Company’s written Affirmative Action Plan or Policy Statement. This plan or policy statement is available for inspection upon request.Airgas, an Air Liquide Company and its group of companies does not discriminate against qualified applicants with disabilities and is committed to providing reasonable accommodations to the known disabilities of such individuals so as to ensure equal access to benefits and privileges of employment. If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact us by email at <a href="#">us-accommodationrequest@airgas.com</a>._________________________<a href="http://www.airgas.com/california-privacy" target="_blank">California Privacy Notice</a>

Airgas Incorporated

Customer Experience (CX) Representative - Strategic Accounts

Fabricut

Customer Service Specialist

Blackbaud unleashes the potential of the people and organizations who change the world, and we’re growing our team. As the leading software exclusively dedicated to powering social impact, expand what is possible across the nonprofit and education sectors, at companies committed to social responsibility, and for individual change makers. Our culture is defined by remote-first flexibility, so you can grow and lead from anywhere, with close connection to leadership. We invest in innovation and education to fuel new ways forward, while always seeking out opportunities to give back. Every day, we aim higher, expanding what’s possible for those who change the world. Sitting on the Customer Advocacy team within Global Brand &amp; Corporate Marketing, the Customer Marketing Manager, Storytelling will own the customer story program at Blackbaud, working with stakeholders across marketing, customer success, and sales to ensure that we are effectively telling the powerful stories of our customers’ success through a robust and continually managed library of success stories. What you will do: <ul><li>Manage the full customer story program, including content creation, management, and performance tracking of written and video customer story content </li></ul> <ul><li>Interview customers and write and edit customer stories across diverse use cases, organization types, regions, and products. </li></ul> <ul><li>Oversee the creation of customer story videos. This includes leveraging video recording platforms to capture and produce customer testimonials and working with external video production partners to create on-site customer story videos, which will require occasional travel a few times a year to capture footage. </li></ul> <ul><li>Identify and track potential customer storytelling candidates, entrepreneurially following up on “leads” that emerge organically across the business as well as taking a systematic approach to mining our existing story nomination processes for strategic storytelling opportunities. </li></ul> <ul><li>Coordinate approval, documentation, and timely updates of customer logos to maintain brand consistency and support marketing and sales needs. </li></ul> <ul><li>Work with the Public Relations team to help identify customers for potential media opportunities </li></ul> <ul><li>Manage regular audits of our customer story library to ensure accuracy and relevancy. </li></ul> <ul><li>Analyze data to understand how customer stories are being used in order to drive continual improvement across these resources. </li></ul> <ul><li>Support additional customer marketing efforts as assigned. </li></ul> What you will bring: <ul><li>3+ years of aligned experience in a marketing, communications, or customer advocacy role where targeted story content was a part of your primary responsibilities </li></ul> <ul><li>Demonstratable success managing customer relationships and driving stories from inception to conclusion including monitoring story utilization and effectiveness </li></ul> <ul><li>Experience contributing to customer story strategy with internal stakeholders throughout the Marketing, Customer Success, and Sales Teams </li></ul> <ul><li>Excellent communication skills, both verbal and written, with the ability to identify and articulate compelling customer outcomes that align with Blackbaud’s value propositions </li></ul> <ul><li>Experience highlighting customers across a variety of internal and external channels, including company meetings, the website, social media, sales presentations, etc </li></ul> <ul><li>Strong passion and skills in writing and copyediting as well as the ability to advise others on best practice </li></ul> <ul><li>Proven time management and organizational abilities, with experience managing multiple projects and priorities simultaneously, ensuring timely follow-ups with customers and with internal stakeholders </li></ul> <ul><li>Experience with Asana a plus but not required; enthusiastic embrace required </li></ul> Stay up to date on everything Blackbaud, follow us on <a href="http://bit.ly/FollowUsLI" target="_blank">Linkedin</a>, <a href="http://bit.ly/2xn65ez" target="_blank">Twitter</a>, <a href="https://www.instagram.com/blackbaud/" target="_blank">Instagram</a>, <a href="http://bit.ly/2yNWNJH" target="_blank">Facebook</a> and <a href="https://bit.ly/BLKBYouTube" target="_blank">YouTube ​</a>Blackbaud is a remote-first company which embraces a flexible remote work culture. Blackbaud supports hiring and career development for all roles from the location you are in today!Blackbaud is proud to be an equal opportunity employer and is committed to maintaining a diverse and inclusive work environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, physical or mental disability, age, or veteran status or any other basis protected by federal, state, or local law.To all recruitment agencies: We do not accept unsolicited agency resumes and are not responsible for any fees related to unsolicited resumes.A notice to candidates: Recruitment Fraudulent Alert: Your personal information and online safety as a candidate mean a lot to us! At Blackbaud and our portfolio of companies, recruiters only direct candidates to apply through our official careers page at <a href="https://careers.blackbaud.com/us/en" target="_blank">https://careers.blackbaud.com/us/en</a> or our official LinkedIn page. Recruiters will never request payments, ask for financial account information or sensitive information like social security numbers, or conduct interviews via Skype. Anyone suggesting otherwise is not a representative of Blackbaud. If you are unsure if a message is from Blackbaud, please email <a href="#">blackbaudrecruiting@blackbaud.com</a>. The starting base pay is $61,000.00 to $77,800.00. Blackbaud may pay more or less based on employee qualifications, market value, Company finances, and other operational considerations.Benefits Include:<ul> <li>Medical, dental, and vision insurance</li> <li>Remote-first workforce</li> <li>401(k) program with employer match</li> <li>Flexible paid time off</li> <li>Generous Parental Leave</li> <li>Volunteer for vacation</li> <li>Opportunities to connect to build community and belonging</li> <li>Pet insurance, legal and identity protection</li> <li>Tuition reimbursement program</li> </ul>

Blackbaud

Customer Marketing Manager, Storytelling

J.P. Morgan

Business Relationship Manager I - Officer

About GoodLeap: GoodLeap is a technology company delivering best-in-class financing and software products for sustainable solutions, from solar panels and batteries to energy-efficient HVAC, heat pumps, roofing, windows, and more. Over 1 million homeowners have benefited from our simple, fast, and frictionless technology that makes the adoption of these products more affordable, accessible, and easier to understand. Thousands of professionals deploying home efficiency and solar solutions rely on GoodLeap’s proprietary, AI-powered applications and developer tools to drive more transparent customer communication, deeper business intelligence, and streamlined payment and operations. Our platform has led to more than $27 billion in financing for sustainable solutions since 2018. GoodLeap is also proud to support our award-winning nonprofit, GivePower, which is building and deploying life-saving water and clean electricity systems, changing the lives of more than 1.6 million people across Africa, Asia, and South America. The Application Support Engineer role will demonstrate high technical literacy and ability around applications and systems. As a subject matter expert of GoodLeap proprietary software, this role will advise and internal and external customers. Address technical questions, troubleshoot problems, and guide users to achieve productive use of our software and systems. The Application Support Engineer role is to ensure the smooth operation, maintenance, and troubleshooting of critical business applications. This role will be responsible for diagnosing technical issues, resolving application-related incidents, collaborating with development teams, and improving system efficiency. This role requires strong problem-solving skills, technical expertise, and a customer-focused mindset.<h3>Essential Job Duties and Responsibilities </h3> <ul> <li>Evaluates functionality of modules: troubleshoot bugs, test fixes, and verify functionality based on customer need or feedback.</li> <li>Investigate and resolve application issues, ensuring minimal disruption to business operations.</li> <li>Provide high level support for enterprise applications, working closely with end users, internal and external teams.</li> <li>Continuously monitor application performance and system logs, proactively identifying potential issues.</li> <li>Collaborate with software developers, DevOps, and infrastructure teams to ensure stability and performance.</li> <li>Conduct in-depth analysis of re-occurring issues, work with Engineering to ensure issues are resolved and publishing results where required.</li> <li>Create and maintain troubleshooting guides, knowledge-based documents and runbooks for efficient issue resolution.</li> <li>Identify opportunities for automation to improve support processes and reduce manual work.</li> <li>Ensure application is functioning per regulations, policies and security standards</li> <li>Be an advocate for installation partners and investment customers; maintain ownership of requests and follow through consistently until resolution is provided; proactively collaborate in a team environment with peers to assist in resolving customer issues.</li> <li>Participate in system upgrades, software deployments or any related projects</li> </ul><h3>Required Skills, Knowledge and Abilities </h3> <ul> <li>Bachelor’s Degree in a technical or a related field, or an equivalent combination of education and experience </li> <li> Minimum of 3 years of work experience, providing enterprise level technical support or software troubleshooting for a B2B company </li> <li>Speak and write with ease, clarity, and impact, using a communication style appropriate to the subject and the audience; must be fluent in English</li> <li> Strong problem-solving skills and the ability to diagnose complex application issues </li> <li>Fast learner with a technical curiosity, high aptitude and critical thinking </li> <li>Extraordinary customer service and relationship management experience </li> <li>The ability to effectively shift priorities and work at a rapid pace </li> <li>Technology exposure to AWS Services such as CloudWatch, DynamoDB, Elasticsearch, Cognito, S3, IAM etc. </li> <li>Strong understanding of at least one database language </li> <li>Proficiency in at least one programming language such as Java, C, C++, JavaScript, Ruby, or PowerShell </li> <li>Display a strong work ethic and do whatever it takes to get the job done </li> <li>Ability to thrive in a fast-paced environment</li> <li>Must be available and willing to work in PST or MST timezone</li> </ul>Additional Information Regarding Job Duties and Job Descriptions: Job duties include additional responsibilities as assigned by one's supervisor or other managers related to the position/department. This job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties and other skills required for the position. The Company reserves the right at any time with or without notice to alter or change job responsibilities, reassign or transfer job position or assign additional job responsibilities, subject to applicable law. The Company shall provide reasonable accommodations of known disabilities to enable a qualified applicant or employee to apply for employment, perform the essential functions of the job, or enjoy the benefits and privileges of employment as required by the law. If you are an extraordinary professional who thrives in a collaborative work culture and values a rewarding career, then we want to work with you! Apply today!

GoodLeap LLC

Application Support Engineer

AdvanceLaw, a Mitratech company, helps general counsel move beyond cost and brand as proxies for quality by sharing information on law firm and lawyer performance. AdvanceLaw is looking for a Director of Client Relations to join our fast-paced, growing team. This is not practicing law, but knowledge in the legal space is preferred. The ideal candidate should have experience in the legal industry, have great client service ethics and experience with C-level executives at Fortune 500 companies, and be smart, energetic, and organized. Essential Duties &amp; Responsibilities: <ul> <li>Manage relationships with a client pool of in-house legal departments to assist them with their domestic and global outside counsel needs</li> <li>Advise clients on outside counsel strategies to decrease costs and improve relationships with law firms</li> <li>Serve as a trusted advisor about lawyers within our panel and legal market trends</li> <li>Partner with clients to understand their business and legal needs and identify lawyers within our panel of firms </li> <li>Expand relationships with existing clients and their teams via zoom meetings, email and occasional in-person meetings </li> <li>Manage client matters simultaneously across different legal practice areas within the corporate legal department</li> <li>Schedule client meetings and deliver value with each interaction</li> <li>Manage law firm interactions around individual matters</li> <li>Manage annual client renewal conversations</li> <li>Be able to articulate the value of the AdvanceLaw panel over the traditional approach to engaging AM LAW 200 firms and international Magic Circle firms</li> </ul> Requirements &amp; Skills: <ul> <li>Account or sales executives within the legal industry, including law firm client relations or marketing team members</li> <li>Strong organizational skills with the ability to multi-task</li> <li>Excellent written and oral communication skills, with exceptional attention to detail</li> <li>Experience in management consulting, business strategy, or legal industry strongly preferred</li> <li>Ability to work cross-functionally with various business units</li> <li>Strategic thinking and tactical execution skills</li> <li>Lawyers/paralegals (2 to 5 years experience) who enjoy client relations more than legal practice (and want to transform the profession)</li> <li>Experience creating content, writing articles/whitepapers a plus</li> <li>Can build trust, be assertive when required and shows initiative and enthusiasm</li> <li>Team player and positive attitude in a results-driven environment</li> <li>Ability to prioritize and handle multiple requests simultaneously</li> </ul> Education: <ul> <li> BA/BS degree from accredited institution required. Mitratech remains committed to equitable and transparent pay practices. Final base salary offered may vary from the range listed and will be determined after carefully considering multiple factors during the hiring process, including location, relevant experience and education, required competencies and skill proficiency level, and review of internal equity. We encourage candidates to apply even if they may not meet all listed requirements. We will disclose intended pay ranges in our job ads for US-based opportunities– This role can be performed 100% remote anywhere in the US. Anticipated Pay Range: $118,000 - $120,000 Annually USD Total compensation includes US employee benefits, and annual bonus eligibility. Benefits we offer: · Health, Dental &amp; Vision Insurance · 401k + Employer Match · PTO + 11 Paid Holidays + 4 Annual Paid Global Wellness Days Off · STD, LTD &amp; Group Life Insurance · Paid Parental Leave · Pet Insurance · FSA &amp; HSA Options · Employee Assistance Program Perks we offer: · Remote Work · Career Advancement &amp; Professional Development Opportunities · Employee Recognition The position will remain posted until a candidate has been hired, or we may pull the job ad at any time due to volume of qualified applicants. </li> </ul> Mitratech is proud to be an EEOE, M/F/D/V, and we are committed to diversity both in practice and spirit at the corporate level. Mitratech participates in the Electronic Employment Verification Program. E-Verify is an Internet-based system that compares information from an employee’s I-9 to data from the U.S. Department of Homeland Security and Social Security Administration Records. To learn more, visit: <a href="http://everify.com/" target="_blank">everify.com</a> We are an equal-opportunity employer that values diversity at all levels. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity, disability, or veteran status.

Mitratech

Director Advisory & Client Services

MetLife

Customer Care Advocate

Job Description:The Senior Strategic CSM owns the Customer Lifecycle for a set of Strategic accounts, beginning with customer onboarding and implementation, and continuing through the adoption and renewal staging. A successful Strategic CSM builds impeccable relationships, and demonstrates proficiency at achieving trusted adviser and customer advocate status in the customers' mind. The CSM works closely with the Sales Team to design and execute customer success plans to ensure our customer objectives are truly met, and business value is realized.Who you’re committed to being:<ul> <li>Self-motivated and self-driven. Excited to drive customer success or to love to represent Pluralsight products to our customers.</li> <li>Extensive experience in building key customers / sales relationships.</li> <li>Understanding of SaaS environment with its respective opportunities, benefits, and challenges. This could include license management, training on software and technology, and applicable business processes and cycles, among other things.</li> <li>Organized and capable of highly effective time management in an entrepreneurial environment.</li> <li>Ability to effectively prioritize time and talents, and to give effective presentations</li> </ul>What you’ll do:<ul> <li>Monitor the customer life cycle to ensure customer and Pluralsight’s mutual success. This is achieved by assuming full accountability for your accounts in all aspects: Anticipating customer needs and proactively addressing them throughout the customer life cycle, demonstrating lead time awareness, ensuring a frictionless renewal process, and ultimately positioning your accounts for growth.</li> <li>Demonstrate your technical aptitude by being able to respond yourself to customer’s technical inquiries regarding our service, or by being able to direct them to the proper channel, or resource.</li> <li>Successfully onboard customers. Help them deploy, and derive total value from their membership by driving their full adoption and utilization of the service. Customer success and experience is everything.</li> <li>Monitor your accounts ongoing—Successfully navigate, interpret, and leverage provided tools and systems to measure and report on customer experience, customer health, product utilization, and consumed content, etc. Take correct actions in a timely manner based on this visibility.</li> <li>Build and establish lasting relationships, and achieve trusted status with the customers in order to help them realize their definition of success.</li> <li>Collaborate with Account Executives, Account Managers, and others in order to communicate and update each other on your efforts to ensure effective execution on customer success plans, and make progress on the growth strategy.</li> <li>Prepare and facilitate business review meetings, trainings, webinars, demos, and other strategic and supportive interactions.</li> </ul>Experience you’ll bring:<ul> <li>Ability to operate in a fast-paced professional sales motion environment.</li> <li>Exceptional communication, customer service, sales, and relationship building skills at all levels, including CXO.</li> <li>Excellent relationship building skills at the C-Level.</li> <li>Deep understanding of a successful customer success motion - able to execute the onboarding &amp; adoption process to drive customer health.</li> <li>Ability to define customer needs &amp; goals and drive onboarding and success plans to meet those goals and objectives.</li> <li>Basic technical knowledge on development and IT solutions.</li> <li>Significant experience working with Gainsight &amp; Salesforce.</li> <li>Experience implementing new processes within customer success.</li> </ul>Requirements:<ul> <li>Bachelor's Degree in Sales, or equivalent Professional experience</li> <li>3-5 years of progressive customer success experience or similar field (sales, pro services, consulting, technical enablement)</li> </ul>Why you’ll love working here:<ul> <li>We’re a blended workplace, where team members work remotely or in a hybrid setup depending on their role and location</li> <li>We’re mission driven and guided by our culture pillars</li> <li>We have a strong commitment to diversity and belonging</li> <li>We cultivate a culture of trust, autonomy, and collaboration</li> <li>We’re lifelong learners and champion team member growth and advancement</li> <li>We’ve got you covered - team member benefits include competitive compensation packages, medical coverage, unlimited PTO and Summer Fridays, wellness reimbursements, Pluralsight subscription, professional development funds and more.</li> </ul>About us:Pluralsight provides the only learning platform dedicated to accelerating the technology skills and capabilities of today’s tech workforce. Thousands of companies, government organizations and individuals around the world rely on Pluralsight to support critical technology skill development in areas that are crucial to innovation including artificial intelligence, cloud computing, cybersecurity, software development, and machine learning. Pluralsight provides highly curated content developed by vetted technology experts, industry leading skill assessments, and hands on, immersive learning experiences designed to help individuals skill-up faster.Physical and Mental Requirements:Work is performed in an office (or home office) environment and requires the ability to operate office equipment and keyboards. Sedentary work. Repetitive work. Ability to perform tasks related to documentation, data analysis, transcription and extensive content analysis. Learn new tasks, remember processes, complete tasks independently, and make timely decisions in the context of a workflow.EEOC Statement:Bring yourself. Pluralsight is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, age or protected veteran status. Pluralsight will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please visit the <a href="https://www.pluralsight.com/careers" target="_blank">bottom of our website</a> to learn how to request an accommodation.For more information on Pluralsight’s commitment to building a more diverse and inclusive workforce, please review our most recent Diversity, Equity, Inclusion and Belonging report <a href="https://www.pluralsight.com/about/diversity-and-belonging" target="_blank">here</a>.EEOC StatementBring yourself. Pluralsight is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, age or protected veteran status. Pluralsight will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please visit the <a href="https://www.pluralsight.com/careers" target="_blank">bottom of our website</a> to learn how to request an accommodation.For more information on Pluralsight’s commitment to building a more diverse and inclusive workforce, please review our most recent Diversity, Equity, Inclusion and Belonging report <a href="https://www.pluralsight.com/about/diversity-and-belonging" target="_blank">here</a>.The annual base salary + variable for this role is $144,000 - $160,000 USD. Pluralsight's pay ranges vary based on work location. Talent Acquisition can share more detail during the hiring process when applicable. Each candidate’s compensation offer will be based on multiple factors including, but not limited to, geography, experience, skills, job duties, and business need, among other things. In addition to the base salary and variable, this role may also be eligible for benefits and bonuses.Applications must be submitted within 90 days after the initial posting date to be considered.#LI-NB #LI-Remote

Pluralsight

Senior Customer Success Manager - Strategic

113 Customer Service Jobs in Owasso, OK, USA