field_remote_option

job_industry

field_job_occupational_field_parents_all

job_organization_name

job_upgrade_is_featured

Fabricut

Customer Service Specialist

J.P. Morgan

Business Relationship Manager I - Officer

About GoodLeap: GoodLeap is a technology company delivering best-in-class financing and software products for sustainable solutions, from solar panels and batteries to energy-efficient HVAC, heat pumps, roofing, windows, and more. Over 1 million homeowners have benefited from our simple, fast, and frictionless technology that makes the adoption of these products more affordable, accessible, and easier to understand. Thousands of professionals deploying home efficiency and solar solutions rely on GoodLeap’s proprietary, AI-powered applications and developer tools to drive more transparent customer communication, deeper business intelligence, and streamlined payment and operations. Our platform has led to more than $27 billion in financing for sustainable solutions since 2018. GoodLeap is also proud to support our award-winning nonprofit, GivePower, which is building and deploying life-saving water and clean electricity systems, changing the lives of more than 1.6 million people across Africa, Asia, and South America. The Application Support Engineer role will demonstrate high technical literacy and ability around applications and systems. As a subject matter expert of GoodLeap proprietary software, this role will advise and internal and external customers. Address technical questions, troubleshoot problems, and guide users to achieve productive use of our software and systems. The Application Support Engineer role is to ensure the smooth operation, maintenance, and troubleshooting of critical business applications. This role will be responsible for diagnosing technical issues, resolving application-related incidents, collaborating with development teams, and improving system efficiency. This role requires strong problem-solving skills, technical expertise, and a customer-focused mindset.<h3>Essential Job Duties and Responsibilities </h3> <ul> <li>Evaluates functionality of modules: troubleshoot bugs, test fixes, and verify functionality based on customer need or feedback.</li> <li>Investigate and resolve application issues, ensuring minimal disruption to business operations.</li> <li>Provide high level support for enterprise applications, working closely with end users, internal and external teams.</li> <li>Continuously monitor application performance and system logs, proactively identifying potential issues.</li> <li>Collaborate with software developers, DevOps, and infrastructure teams to ensure stability and performance.</li> <li>Conduct in-depth analysis of re-occurring issues, work with Engineering to ensure issues are resolved and publishing results where required.</li> <li>Create and maintain troubleshooting guides, knowledge-based documents and runbooks for efficient issue resolution.</li> <li>Identify opportunities for automation to improve support processes and reduce manual work.</li> <li>Ensure application is functioning per regulations, policies and security standards</li> <li>Be an advocate for installation partners and investment customers; maintain ownership of requests and follow through consistently until resolution is provided; proactively collaborate in a team environment with peers to assist in resolving customer issues.</li> <li>Participate in system upgrades, software deployments or any related projects</li> </ul><h3>Required Skills, Knowledge and Abilities </h3> <ul> <li>Bachelor’s Degree in a technical or a related field, or an equivalent combination of education and experience </li> <li> Minimum of 3 years of work experience, providing enterprise level technical support or software troubleshooting for a B2B company </li> <li>Speak and write with ease, clarity, and impact, using a communication style appropriate to the subject and the audience; must be fluent in English</li> <li> Strong problem-solving skills and the ability to diagnose complex application issues </li> <li>Fast learner with a technical curiosity, high aptitude and critical thinking </li> <li>Extraordinary customer service and relationship management experience </li> <li>The ability to effectively shift priorities and work at a rapid pace </li> <li>Technology exposure to AWS Services such as CloudWatch, DynamoDB, Elasticsearch, Cognito, S3, IAM etc. </li> <li>Strong understanding of at least one database language </li> <li>Proficiency in at least one programming language such as Java, C, C++, JavaScript, Ruby, or PowerShell </li> <li>Display a strong work ethic and do whatever it takes to get the job done </li> <li>Ability to thrive in a fast-paced environment</li> <li>Must be available and willing to work in PST or MST timezone</li> </ul>Additional Information Regarding Job Duties and Job Descriptions: Job duties include additional responsibilities as assigned by one's supervisor or other managers related to the position/department. This job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties and other skills required for the position. The Company reserves the right at any time with or without notice to alter or change job responsibilities, reassign or transfer job position or assign additional job responsibilities, subject to applicable law. The Company shall provide reasonable accommodations of known disabilities to enable a qualified applicant or employee to apply for employment, perform the essential functions of the job, or enjoy the benefits and privileges of employment as required by the law. If you are an extraordinary professional who thrives in a collaborative work culture and values a rewarding career, then we want to work with you! Apply today!

GoodLeap LLC

Application Support Engineer

AdvanceLaw, a Mitratech company, helps general counsel move beyond cost and brand as proxies for quality by sharing information on law firm and lawyer performance. AdvanceLaw is looking for a Director of Client Relations to join our fast-paced, growing team. This is not practicing law, but knowledge in the legal space is preferred. The ideal candidate should have experience in the legal industry, have great client service ethics and experience with C-level executives at Fortune 500 companies, and be smart, energetic, and organized. Essential Duties &amp; Responsibilities: <ul> <li>Manage relationships with a client pool of in-house legal departments to assist them with their domestic and global outside counsel needs</li> <li>Advise clients on outside counsel strategies to decrease costs and improve relationships with law firms</li> <li>Serve as a trusted advisor about lawyers within our panel and legal market trends</li> <li>Partner with clients to understand their business and legal needs and identify lawyers within our panel of firms </li> <li>Expand relationships with existing clients and their teams via zoom meetings, email and occasional in-person meetings </li> <li>Manage client matters simultaneously across different legal practice areas within the corporate legal department</li> <li>Schedule client meetings and deliver value with each interaction</li> <li>Manage law firm interactions around individual matters</li> <li>Manage annual client renewal conversations</li> <li>Be able to articulate the value of the AdvanceLaw panel over the traditional approach to engaging AM LAW 200 firms and international Magic Circle firms</li> </ul> Requirements &amp; Skills: <ul> <li>Account or sales executives within the legal industry, including law firm client relations or marketing team members</li> <li>Strong organizational skills with the ability to multi-task</li> <li>Excellent written and oral communication skills, with exceptional attention to detail</li> <li>Experience in management consulting, business strategy, or legal industry strongly preferred</li> <li>Ability to work cross-functionally with various business units</li> <li>Strategic thinking and tactical execution skills</li> <li>Lawyers/paralegals (2 to 5 years experience) who enjoy client relations more than legal practice (and want to transform the profession)</li> <li>Experience creating content, writing articles/whitepapers a plus</li> <li>Can build trust, be assertive when required and shows initiative and enthusiasm</li> <li>Team player and positive attitude in a results-driven environment</li> <li>Ability to prioritize and handle multiple requests simultaneously</li> </ul> Education: <ul> <li> BA/BS degree from accredited institution required. Mitratech remains committed to equitable and transparent pay practices. Final base salary offered may vary from the range listed and will be determined after carefully considering multiple factors during the hiring process, including location, relevant experience and education, required competencies and skill proficiency level, and review of internal equity. We encourage candidates to apply even if they may not meet all listed requirements. We will disclose intended pay ranges in our job ads for US-based opportunities– This role can be performed 100% remote anywhere in the US. Anticipated Pay Range: $118,000 - $120,000 Annually USD Total compensation includes US employee benefits, and annual bonus eligibility. Benefits we offer: · Health, Dental &amp; Vision Insurance · 401k + Employer Match · PTO + 11 Paid Holidays + 4 Annual Paid Global Wellness Days Off · STD, LTD &amp; Group Life Insurance · Paid Parental Leave · Pet Insurance · FSA &amp; HSA Options · Employee Assistance Program Perks we offer: · Remote Work · Career Advancement &amp; Professional Development Opportunities · Employee Recognition The position will remain posted until a candidate has been hired, or we may pull the job ad at any time due to volume of qualified applicants. </li> </ul> Mitratech is proud to be an EEOE, M/F/D/V, and we are committed to diversity both in practice and spirit at the corporate level. Mitratech participates in the Electronic Employment Verification Program. E-Verify is an Internet-based system that compares information from an employee’s I-9 to data from the U.S. Department of Homeland Security and Social Security Administration Records. To learn more, visit: <a href="http://everify.com/" target="_blank">everify.com</a> We are an equal-opportunity employer that values diversity at all levels. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity, disability, or veteran status.

Mitratech

Director Advisory & Client Services

Job Description:The Senior Strategic CSM owns the Customer Lifecycle for a set of Strategic accounts, beginning with customer onboarding and implementation, and continuing through the adoption and renewal staging. A successful Strategic CSM builds impeccable relationships, and demonstrates proficiency at achieving trusted adviser and customer advocate status in the customers' mind. The CSM works closely with the Sales Team to design and execute customer success plans to ensure our customer objectives are truly met, and business value is realized.Who you’re committed to being:<ul> <li>Self-motivated and self-driven. Excited to drive customer success or to love to represent Pluralsight products to our customers.</li> <li>Extensive experience in building key customers / sales relationships.</li> <li>Understanding of SaaS environment with its respective opportunities, benefits, and challenges. This could include license management, training on software and technology, and applicable business processes and cycles, among other things.</li> <li>Organized and capable of highly effective time management in an entrepreneurial environment.</li> <li>Ability to effectively prioritize time and talents, and to give effective presentations</li> </ul>What you’ll do:<ul> <li>Monitor the customer life cycle to ensure customer and Pluralsight’s mutual success. This is achieved by assuming full accountability for your accounts in all aspects: Anticipating customer needs and proactively addressing them throughout the customer life cycle, demonstrating lead time awareness, ensuring a frictionless renewal process, and ultimately positioning your accounts for growth.</li> <li>Demonstrate your technical aptitude by being able to respond yourself to customer’s technical inquiries regarding our service, or by being able to direct them to the proper channel, or resource.</li> <li>Successfully onboard customers. Help them deploy, and derive total value from their membership by driving their full adoption and utilization of the service. Customer success and experience is everything.</li> <li>Monitor your accounts ongoing—Successfully navigate, interpret, and leverage provided tools and systems to measure and report on customer experience, customer health, product utilization, and consumed content, etc. Take correct actions in a timely manner based on this visibility.</li> <li>Build and establish lasting relationships, and achieve trusted status with the customers in order to help them realize their definition of success.</li> <li>Collaborate with Account Executives, Account Managers, and others in order to communicate and update each other on your efforts to ensure effective execution on customer success plans, and make progress on the growth strategy.</li> <li>Prepare and facilitate business review meetings, trainings, webinars, demos, and other strategic and supportive interactions.</li> </ul>Experience you’ll bring:<ul> <li>Ability to operate in a fast-paced professional sales motion environment.</li> <li>Exceptional communication, customer service, sales, and relationship building skills at all levels, including CXO.</li> <li>Excellent relationship building skills at the C-Level.</li> <li>Deep understanding of a successful customer success motion - able to execute the onboarding &amp; adoption process to drive customer health.</li> <li>Ability to define customer needs &amp; goals and drive onboarding and success plans to meet those goals and objectives.</li> <li>Basic technical knowledge on development and IT solutions.</li> <li>Significant experience working with Gainsight &amp; Salesforce.</li> <li>Experience implementing new processes within customer success.</li> </ul>Requirements:<ul> <li>Bachelor's Degree in Sales, or equivalent Professional experience</li> <li>3-5 years of progressive customer success experience or similar field (sales, pro services, consulting, technical enablement)</li> </ul>Why you’ll love working here:<ul> <li>We’re a blended workplace, where team members work remotely or in a hybrid setup depending on their role and location</li> <li>We’re mission driven and guided by our culture pillars</li> <li>We have a strong commitment to diversity and belonging</li> <li>We cultivate a culture of trust, autonomy, and collaboration</li> <li>We’re lifelong learners and champion team member growth and advancement</li> <li>We’ve got you covered - team member benefits include competitive compensation packages, medical coverage, unlimited PTO and Summer Fridays, wellness reimbursements, Pluralsight subscription, professional development funds and more.</li> </ul>About us:Pluralsight provides the only learning platform dedicated to accelerating the technology skills and capabilities of today’s tech workforce. Thousands of companies, government organizations and individuals around the world rely on Pluralsight to support critical technology skill development in areas that are crucial to innovation including artificial intelligence, cloud computing, cybersecurity, software development, and machine learning. Pluralsight provides highly curated content developed by vetted technology experts, industry leading skill assessments, and hands on, immersive learning experiences designed to help individuals skill-up faster.Physical and Mental Requirements:Work is performed in an office (or home office) environment and requires the ability to operate office equipment and keyboards. Sedentary work. Repetitive work. Ability to perform tasks related to documentation, data analysis, transcription and extensive content analysis. Learn new tasks, remember processes, complete tasks independently, and make timely decisions in the context of a workflow.EEOC Statement:Bring yourself. Pluralsight is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, age or protected veteran status. Pluralsight will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please visit the <a href="https://www.pluralsight.com/careers" target="_blank">bottom of our website</a> to learn how to request an accommodation.For more information on Pluralsight’s commitment to building a more diverse and inclusive workforce, please review our most recent Diversity, Equity, Inclusion and Belonging report <a href="https://www.pluralsight.com/about/diversity-and-belonging" target="_blank">here</a>.EEOC StatementBring yourself. Pluralsight is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, age or protected veteran status. Pluralsight will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please visit the <a href="https://www.pluralsight.com/careers" target="_blank">bottom of our website</a> to learn how to request an accommodation.For more information on Pluralsight’s commitment to building a more diverse and inclusive workforce, please review our most recent Diversity, Equity, Inclusion and Belonging report <a href="https://www.pluralsight.com/about/diversity-and-belonging" target="_blank">here</a>.The annual base salary + variable for this role is $144,000 - $160,000 USD. Pluralsight's pay ranges vary based on work location. Talent Acquisition can share more detail during the hiring process when applicable. Each candidate’s compensation offer will be based on multiple factors including, but not limited to, geography, experience, skills, job duties, and business need, among other things. In addition to the base salary and variable, this role may also be eligible for benefits and bonuses.Applications must be submitted within 90 days after the initial posting date to be considered.#LI-NB #LI-Remote

Pluralsight

Senior Customer Success Manager - Strategic

Relationship Banker - Oklahoma North Market - Tulsa, OK

CompanyCox Automotive - USAJob Family GroupCustomer Care GroupJob ProfileSr Customer Care SpecialistManagement LevelIndividual Contributor Flexible Work Option Can work remotely but need to live in the specified city, state, or regionTravel %NoWork ShiftDayCompensationHourly base pay rate is $21.49 - $32.26/hour. The hourly base rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate’s knowledge, skills, and abilities. Position may be eligible for additional compensation that may include commission (annual, monthly, etc.) and/or an incentive program.Job Description Key Responsibilities: <ul> <li>Become proficient in all knowledge base requirements to resolve clients’ needs as efficiently as possible</li> <li>Become proficient in all platforms, systems, and tools used to maintain client records, transactions, documentation, and relevant data</li> <li>Maintain appropriate documentation of conversations in designated system to ensure handoff continuity and client profile accuracy</li> <li>Manage high volume of tasks in a timely and efficient manner</li> <li>Identify client needs, research issue and provide solutions and/or alternatives</li> <li>Build sustainable relationships and engage clients by providing best-in-class service</li> <li>Meet and/or exceed established key performance criteria</li> <li>Provide excellent client service and advocacy</li> <li>Work across the organization as needed to resolve client requests</li> <li>Assist clients with the onboarding process by providing status of application and registration process, guidance of next steps, and answer any questions</li> <li>Dispatch available vehicles to clients across all regions on an inbound basis</li> <li>Effectively communicate to the client how to use any of our client facing tools</li> <li>Perform other duties as deemed necessary by management</li> </ul> Qualifications <ul> <li>High School Diploma/GED and 5 years' experience in a related field.</li> <li>OR the right candidate can also have a different combination, such as any level degree/certification beyond a HS diploma/GED in a related discipline and 3 years' experience; OR 7 years' experience in a related field.</li> <li>Auction and/or logistics/transportation knowledge a strong plus</li> <li>Excellent oral and written communications skills, particularly in a phone or email context</li> <li>Attention to detail and follow-through</li> <li>Demonstrated ability to adapt in a changing environment,</li> <li>Ability to multi-task within a fast-paced, high energy, dynamic and demanding environment</li> <li>Demonstrated experience being a customer-focused, service-oriented professional</li> </ul> Drug TestingTo be employed in this role, you’ll need to clear a pre-employment drug test. Cox Automotive does not currently administer a pre-employment drug test for marijuana for this position. However, we are a drug-free workplace, so the possession, use or being under the influence of drugs illegal under federal or state law during work hours, on company property and/or in company vehicles is prohibited.BenefitsEmployees are eligible to receive a minimum of sixteen hours of paid time off every month and seven paid holidays throughout the calendar year. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave. About Us Through groundbreaking technology and a commitment to stellar experiences for drivers and dealers alike, Cox Automotive employees are transforming the way the world buys, owns, sells – or simply uses – cars. Cox Automotive employees get to work on iconic consumer brands like Autotrader and Kelley Blue Book and industry-leading dealer-facing companies like vAuto and Manheim, all while enjoying the people-centered atmosphere that is central to our life at Cox. Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page. Cox is an Equal Employment Opportunity employer – All qualified applicants/employees will receive consideration for employment without regard to that individual’s age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship.Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship. <h3> </h3>

Cox Automotive Inc.

Sr Customer Care Specialist (Manheim)

Cox Communications

Req ID: 76482 Location: Tulsa -TUL Areas of Interest: Bank Operations Pay Transparency Salary Range: Not Available Application Deadline: 05/26/2025 BOK Financial Corporation Group includes BOKF, NA; BOK Financial Securities, Inc. and BOK Financial Private Wealth, Inc. BOKF, NA operates TransFund and Cavanal Hill Investment Management, Inc. BOKF, NA operates banking divisions: Bank of Albuquerque; Bank of Oklahoma; Bank of Texas and BOK Financial®. <h2>Bonus Type</h2> Discretionary <h2>Summary</h2> If you are interested in a career as a Client Solutions Professional, you've come to the right place. Our commitment to you is a positive work environment, a deep connection to our communities, and a focus on putting our clients first. As an industry-leading provider of sophisticated financial solutions, we believe no challenge is too big, and no opportunity is too small, when we work together to build relationships. <h2>Job Description</h2> The Client Solutions Professional I is Responsible for extensive research and obtaining bank generated documents and financial relationship data in response to client, third party, and line of business requests by utilizing the banks imaging systems and pre-conversion optical systems. Responsible for accurately documenting and archiving client requests and plans for each customer. Must comply with bank policy and procedure as well as ensure the bank is in compliance with state and federal regulations. <h2>Team Culture</h2> We live the company values in everything we do and act with honor and transparency. Integrity sets the foundation for team members to build trust with one another and build relationships. We are a high spirited team that likes to have fun. Positive feedback from customers is recognized and rewarded frequently. The team has the autonomy to make calls and complete requests without micromanagement. You are responsible for your performance. Management shares performance and quality control feedback on a regular basis. <h2>How You'll Spend Your Time</h2> <ul> <li>Each day offers challenges as well as growth opportunities. You will continuously be learning. You will face unique challenges and problems with customers. By answering customer questions and providing education, you’ll get a broad view of banking. </li> <li>You will provide exceptional customer service at the forefront of your role as you support Consumer Banking, Private Wealth, Business Banking, Commercial Banking, Financial Crimes, Corporate Security, BOMC and Legal Processing.</li> <li>You will counsel delinquent customers and work to establish formal and informal repayment plans, settlements, and work out plans.</li> <li>Accuracy is crucial. Knowing your daily tasks and whom to ask for assistance are vital. Each Client Solutions Professional has set goals to achieve.</li> <li>Time Management is a critical for meeting deadlines and court ordered compliance dates and ensures the reputation of the bank. You will prioritize requests from various sources and platforms for financial relationship data, bank generated documents, calculate balances/financial data and escalate concerns to leadership.</li> </ul> <h2>Education &amp; Experience Requirements</h2> This level of knowledge is normally acquired through completion of an Associate’s Degree and 1-2 years of branch banking or customer service experience or equivalent combination of education and experience. <h2>Working Conditions &amp; Physical Requirements</h2> Office - 20 lbs BOK Financial Corporation Group is a stable and financially strong organization that provides excellent training and development to support building the long term careers of employees. With passion, skill and partnership you can make an impact on the success of the bank, customers and your own career! Apply today and take the first step towards your next career opportunity! The companies in BOK Financial Corporation Group are equal opportunity employers. We are committed to providing equal employment opportunities for training, compensation, transfer, promotion and other aspects of employment for all qualified applicants and employees without regard to sex, race, color, religion, national origin, age, disability, pregnancy status, sexual orientation, genetic information or veteran status. Please contact <a href="#">recruiting_coordinators@bokf.com</a> with any questions.

Bank of Oklahoma

Client Solutions Professional I

Liberty Mutual Strategic Ventures

Associate Gold Customer Service Representative Bilingual Spanish & English

140 Customer Service Jobs