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Job Description: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day. Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization. Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us! Job Description The Group Operations Manager is responsible for leading a team delivering on key processes, priorities, oversight of controls, audits, and assessments within Canada Payment Operations. This position will lead the Reconciliation/Certification of accounts, Daily Profit &amp; Loss reporting, Nostro funding, FX Settlements, including, financial breaks and various reporting requirements supporting routines within the operation/branch. Manage Process &amp; Data challenging end-to-end process efficiency and effectiveness. Champian data driven decision-making and remove obstacles to optimize the operations. Inspect and challenge risk controls, governance and culture to ensure the timely identification, escalation, debate and remediation of risk across processes supported. The manager will have accountability in managing a team of employees providing effective performance management practices. Ad-hoc requests for information required meeting strict deadlines. Team covers various operating hours to meet business objectives &amp; priorities. The Group Operations Manager will report to the overall Manager of Canada Payment Operations. Responsibilities <ul> <li>Promotes team leadership through presenting a strategy for the team, coaching, and leading through example, while encouraging teamwork, communication, and collaboration</li> <li>Provide oversight of the Reconciliation, Profit &amp; Loss reporting, Nostro funding, FX Settlements, Audits, Assessments, support tax functions, other financial transactional and monitoring tasks</li> <li>Oversee Performance Management &amp; Career development of team(s) supported</li> <li>Deliver under strict deadlines</li> <li>Support user acceptance testing and production check out requirements, as needed including scheduled weekends</li> <li>Complete administration duties and attestations with adherence to the banks policies, procedures and standards</li> <li>Complete monthly management routines, meet metric standards &amp; reporting requirements effectively partnering across various lines of business</li> <li>Monitor and approve a variety of accounting tasks in support of the Canada General Ledger for Canada Payment Operations and supported Lines of Business</li> <li>Support all audits, assessments and exams, as applicable</li> <li>Other administrative duties, as assigned</li> <li>Required to be flexible with work hours including statutory holidays as required, based on departmental and business requirements</li> </ul> Qualifications <ul> <li>Minimum 5+ years working experience supporting a role handling accounting principles and understanding of a general ledger (SAP) </li> <li>Solid understanding of electronic and manual payments an asset </li> <li>Excellent critical/strategic thinking and problem resolution skills</li> <li>High Proficiency with Microsoft Office applications and computer skills</li> <li>Minimum 3+ years Management experience, preferred</li> <li>Experience supporting audits and exams within an operational environment </li> <li>Knowledge of the banks Treasury products with proven results understanding SAP and general ledger entries including knowledge of FX (Foreign Exchange) contracts and settlement </li> <li>Excellent communication, organizational and problem solving skills including experience managing a project/initiative end to end</li> <li>Demonstrated ability to work independently with minimal supervision and strong collaboration skills working in a team environment</li> <li>Ability to meet established deadlines in a fast paced environment</li> <li>Willingness to learn and take on new tasks</li> <li>Experience in financial services preferred</li> </ul> Other Qualifications <ul> <li>Strives to bring new thoughts and ideas to teams in order to drive innovation and unique solutions</li> <li>Excels in working among diverse viewpoints to determine the best path forward</li> <li>Experience in connecting with a diverse set of clients to understand future business needs – is a continuous learner</li> <li>Commitment to challenging the status quo and promoting positive change</li> <li>Participate in and drive collaborative efforts to advance tools, technology, and ways of working to better serve an evolving client base</li> <li>Believes in value of diversity so we can reflect, connect and meet the diverse needs of our clients and employees around the world</li> </ul> What Bank of America Offers Bank of America embodies a culture that extends from how we think, to how we behave, and to how we measure performance. By achieving excellence - in everything we do, every time we do it - we deliver the full value of Bank of America for our clients, our shareholders and our employees. Bank of America places a high value on talent and on maintaining a culture defined by meritocracy. For these reasons, it is deeply committed to professional development, opportunity and accountability at all levels of the organization. Bank of America is an Equal Opportunity Employer. Bank of America encourages applications from all qualified individuals. Applicants with disabilities may notify us of any accommodations needed to support your participation in the recruitment process. We wish to thank all applicants for their interest and effort in applying. Please be aware that only candidates selected for interviews will be contacted for this position.

Bank of America

Group Operations Manager - Canada Payment Operations

Job Description: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve. Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us! Job Description The Canada Trade Finance Operations team performs a variety of support functions related to Trade Finance servicing by following established practices and procedures. The team handles all instruments in support of Trade Finance transactions across all products along with outreach to clients, as required. Products supported include Import/ Export Letters of Credit, Standby Letters of Credit/Guarantee, Documentary Collections, Supply Chain Finance. In addition, the team provides guidance and support to Sales, Clients, Credit, Product and Global Trade Partners. The incumbent is mainly responsible for supporting the end to end processing of Trade Finance products/transactions, servicing for products supported and ad hoc requests from business partners providing a high level of internal and external collaboration across groups. May be required to support ad-hoc requests, projects and initiatives as required and support User Acceptance testing. May be required to work weekends in support of production check out requirements. Ability to support cross functional departments in Treasury operations. Responsibilities <ul> <li>Adhere to Service level objectives for Global Trade Operations in processing trade transactions related to Standby Letter of Credit /Guarantee, Import/Export Letter of Credit, Supply Chain Finance, Prime Revenue and Collections including billing and receipt of fees in accordance with established timeframes and transaction limits.</li> <li>Must display initiative, be highly customer oriented, be a team player, flexible and committed to the success of the team</li> <li>Ability to work effectively supporting multiple products daily across multiple time lines</li> <li>Provide value-added, effective and efficient operational support to clients, and business partners</li> <li>Participate in client/new business conference meetings and provide expertise and recommendations on trade instrument structure and processing procedures</li> <li>Complete transactions with accuracy and efficiency</li> <li>Support other team members, as required</li> <li>Meet tight deadlines on deliverables</li> <li>Monitor Email on a regular basis throughout the day and acknowledge receipt with clients, providing periodic updates until resolved</li> </ul> Qualifications <ul> <li>Minimum 5 years of experience working in Trade Finance with proven results handling Standby Letter of Credit/Guarantee, Import and Export Letter of Credit and Supply Chain Finance</li> <li>Working knowledge of trade related products, services, processes and the Bank’s Anti-Money Laundering and compliance policies and procedures</li> <li>Thorough knowledge and understanding of UCP600, URR725, ISBP745, ISP98, URDG758 and other related ICC Rules and publications governing Letters of Credit</li> <li>Experience in reviewing application, Letter of Credit formats and processing/releasing Standby Letter of Credit/Guarantee is required</li> <li>Strong interpersonal, superior customer service, communication, time management and problem solving skills</li> <li>Willingness to learn and take on new tasks, as required</li> <li>Complete transactions with accuracy and efficiency</li> </ul> Other Qualifications <ul> <li>Strives to bring new thoughts and ideas to teams in order to drive innovation and unique solutions</li> <li>Excels in working among diverse viewpoints to determine the best path forward</li> <li>Experience in connecting with a diverse set of clients to understand future business needs – is a continuous learner</li> <li>Commitment to challenging the status quo and promoting positive change.</li> <li>Participate in and drive collaborative efforts to advance tools, technology, and ways of working to better serve an evolving client base</li> <li>Believes in value of diversity so we can reflect, connect and meet the diverse needs of our clients and employees around the world</li> <li>Demonstrated initiative and the ability to work with minimal supervision</li> <li>CDCS (Certified Documentary Credit Specialist) designation preferred.</li> </ul> What Bank of America Offers Bank of America embodies a culture that extends from how we think, to how we behave, and to how we measure performance. By achieving excellence - in everything we do, every time we do it - we deliver the full value of Bank of America for our clients, our shareholders and our employees. Bank of America places a high value on talent and on maintaining a culture defined by meritocracy. For these reasons, it is deeply committed to professional development, opportunity and accountability at all levels of the organization. Bank of America is an Equal Opportunity Employer. Bank of America encourages applications from all qualified individuals. Applicants with disabilities may notify us of any accommodations needed to support your participation in the recruitment process. We wish to thank all applicants for their interest and effort in applying. Please be aware that only candidates selected for interviews will be contacted for this position.

Trade Finance Service Center Coordinator

Job Description: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities, and shareholders every day. One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We’re devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being. Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization. Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us! Global Payments Solutions Overview At Bank of America, each day brings innovation and opportunity. We are dedicated to turning technology advances into treasury solutions for our clients globally - across all segments and industries. We are looking for highly motivated, self-starters who can advocate for our clients in providing liquidity management, payments and receipts, trade and supply chain finance, FX and commercial card services, by complementing high tech with a personalized touch. Challenge the status quo and influence peers with diverse points of view. Forward thinkers with ability to see what's next in treasury management. The future of treasury management is here at Bank of America. Powered by people. Driven by Technology. Job Description The Treasury Product Manager (VP/DIR) role will focus on developing strategies to grow revenue with a portfolio of clients in Latin America. Key accountabilities include independent focus of managing a client portfolio, supporting all activities from executing on daily client transaction activity, ongoing client relationship management, overall driving, and attainment of Global Banknotes revenue goals. This role will also be responsible for supporting the Banknote Exposure and Inventory management functions. To be successful in the role, the TPM must maintain and build a strong client focus, and awareness and understanding of the banknotes foreign exchange market in addition to possessing good interpersonal, communication and presentation skills. Responsibilities <ul> <li>Manage assigned client portfolio with end to end understanding of client’s banknote activity exceeding portfolio growth goals; including executing buy and sell foreign banknotes (cash) transactions in accordance with business objectives, client needs and established limits for Banknote clients.</li> <li>Identifying solutions to client needs as requested or as a result of needs analysis.</li> <li>Schedule and perform client portfolio reviews while exploring cross sell opportunities.</li> <li>Produce pricing/cost benefit models for instituting effective pricing management initiatives.</li> <li>Partner with GPS sales to manage the sales pipeline; ensuring deals are properly advanced.</li> <li>Accountable for accuracy of banknotes related data within related tracking systems.</li> <li>Work with other key stakeholders such as GPS Sales, Credit, Compliance and Operations to manage client relationships, business development and process improvements.</li> <li>Understand and apply the bank’s risk framework when dealing with clients.</li> <li>Liaise with transportation agents to coordinate shipments and negotiate competitive pricing.</li> <li>Support global inventory management and balance sheet functions for the Global Banknote business.</li> </ul> Requirements: <ul> <li>Minimum of 5-7+ years of experience in the Global Banknotes market (preferred).</li> <li>Fluency in Spanish both verbal and written is required.</li> <li>Bachelor's degree or equivalent work experience.</li> <li>Strong knowledge of foreign currency banknotes and foreign exchange including pricing, FX rate calculation and transportation logistics.</li> <li>Strong mathematical and data analytic skills.</li> <li>Client and solution focused with ability to multi-task and adapt to change.</li> <li>Proven experience working in a fast-paced environment as part of a larger team.</li> <li>Excellent MS Office (Word/Excel/PowerPoint/Outlook) experience.</li> <li>Exposure to International markets.</li> </ul> Behavioral Qualifications <ul> <li>Inclusive and Inspiring: Seeking motivating team players who value collaboration, celebrating shared success and who actively seek and appreciate diverse thoughts and backgrounds.</li> <li>Authentic and Passionate: Seeking highly engaged teammates whose intensity and intentions align and are enthusiastic about the work we are doing for our clients and in our communities.</li> <li>Innovative and Curious: Seeking teammates with out-of-the box ideas and solutions, who embrace change with a future-forward mindset, and are looking to challenge the status quo.</li> <li>Confident and Agile: Seeking strong communicators who value giving and receiving feedback, easily build relationships, and who are quick thinking, flexible, and always learning and sharing knowledge.</li> </ul> Desired Skills: <ul> <li>Leadership Development</li> <li>Product Design and Development</li> <li>Product Management</li> <li>Project Management</li> <li>Strategy Planning and Development</li> <li>Innovative Thinking</li> <li>Performance Management</li> <li>Process Management</li> <li>Relationship Building</li> <li>Agile Practices</li> <li>Business Acumen</li> <li>Business Development</li> <li>Oral Communications</li> <li>Process Effectiveness</li> </ul> What Bank of America Offers Bank of America embodies a culture that extends from how we think, to how we behave, and to how we measure performance. By achieving excellence - in everything we do, every time we do it - we deliver the full value of Bank of America for our clients, our shareholders and our employees. Bank of America places a high value on talent and on maintaining a culture defined by meritocracy. For these reasons, it is deeply committed to professional development, opportunity and accountability at all levels of the organization. Bank of America is an Equal Opportunity Employer. Bank of America encourages applications from all qualified individuals. Applicants with disabilities may notify us of any accommodations needed to support your participation in the recruitment process. We wish to thank all applicants for their interest and effort in applying. Please be aware that only candidates selected for interviews will be contacted for this position.

Treasury Product Manager - Banknotes - Vice President/Director

Job Description: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve. Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us! Settlement Officer II (SO II), Estate Settlement Services (ESS), Private Bank - Accountable for managing and settling the smaller and/or less complicated estates and/or terminating trusts requiring a lesser degree of technical expertise and knowledge. Assigns tasks to the Settlement Assistants, monitors progress and approves completed work. Assists senior officers in coaching, developing, and mentoring assistants within Settlement team. Responsible for coordinating information and activities with external business partners (Attorneys, CPAs, and Fiduciary Accountants), and internal support partners (Tax, Compliance, SAM, ART), to ensure accurate, timely and efficient administration, and to manage business risk. Maintains high quality communications with beneficiaries, with focus on client satisfaction and asset retention. Non-licensed associate. Skills: <ul> <li>Account Management</li> <li>Customer and Client Focus</li> <li>Oral Communications</li> <li>Risk Management</li> <li>Written Communications</li> <li>Collaboration</li> <li>Decision Making</li> <li>Issue Management</li> <li>Prioritization</li> <li>Problem Solving</li> <li>Active Listening</li> <li>Attention to Detail</li> <li>Client Management</li> <li>Process Simplification</li> <li>Referral Identification</li> </ul> Minimum Education Requirement: High School Diploma / GED / Secondary School or equivalent For internal employees: participation in a work from home posture does not make you eligible to post. Shift:1st shift (United States of America) Hours Per Week: 40

Settlement Officer II (SO II), Estate Settlement Services (ESS)

Job Description: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve. Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us! Job Description The Senior Operations Consultant is responsible for supporting the group operations manager delivering on key processes, priorities, assist with controls, audits, and assessments within Canada Payment Operations. This position will assist with the Certification of accounts, Daily Profit &amp; Loss deliverables, FATCA tax payment and revenue pay back processes. Support ad-hoc requests across the branch with assessments, yearly business continuity plan updates, fraud/client complaint monitoring, dormant/blocked account review and audits. Co-ordination weekend testing and evidence of results to support various technology requests, as applicable. Co-ordinate the yearly Payments Canada Attestation to gather evidence from various lines of business. Other sundry tasks, as required adhering to strict deadlines. Flexibility to working hours required including weekends to met business objectives &amp; priorities. The Senior Operations Consultant will report to the Group Operations Manager. Responsibilities <ul> <li>Promote team collaboration and leadership to deliver on key priorities meeting tight deadlines</li> <li>Provide support to the Group Operations Manager for Reconciliation, Profit &amp; Loss, FX Settlements, Audits, Assessments, tax/dormant functions, other financial transactional and monitoring tasks</li> <li>Co-ordinate all testing requirements as needed across global payment operations for technology updates including scheduled weekends, as applicable</li> <li>Deliver under strict deadlines</li> <li>Complete administration duties and attestations with adherence to the banks policies, procedures and standards</li> <li>Support monthly management routines and metric standard requirements</li> <li>Monitor and approve a variety of accounting tasks in support of the Canada General Ledger for Canada Payment Operations and supported Lines of Buiness</li> <li>Support all audits, assessments and exams, as applicable</li> <li>Other administrative duties, as assigned</li> <li>Required to be flexible with work hours including statutory holidays, weekends as required, based on departmental and business requirements</li> </ul> Qualifications <ul> <li>Minimum 3+ years working experience in a role handling accounting principles and understanding of a general ledger (SAP) </li> <li>Solid understanding of electronic and manual payments, an asset</li> <li>Excellent critical/strategic thinking and problem resolution skills</li> <li>High Proficiency with Microsoft Office applications and computer skills</li> <li>Knowledge of the banks Treasury and payment products with proven results</li> <li>Understanding of general ledger entries including knowledge of FX (Foreign Exchange) contracts and settlement</li> <li>Excellent communication, organizational and problem solving skills including experience with a project/initiative end to end</li> <li>Demonstrated ability to work independently with minimal supervision and strong collaboration skills working in a team environment</li> <li>Ability to meet established deadlines in a fast paced environment</li> <li>Willingness to learn and take on new tasks</li> <li>Experience in financial services preferred</li> </ul> Other Qualifications <ul> <li>Strives to bring new thoughts and ideas to teams in order to drive innovation and unique solutions</li> <li>Excels in working among diverse viewpoints to determine the best path forward</li> <li>Experience in connecting with a diverse set of clients to understand future business needs – is a continuous learner</li> <li>Commitment to challenging the status quo and promoting positive change</li> <li>Participate in and drive collaborative efforts to advance tools, technology, and ways of working to better serve an evolving client base</li> </ul> What Bank of America Offers Bank of America embodies a culture that extends from how we think, to how we behave, and to how we measure performance. By achieving excellence - in everything we do, every time we do it - we deliver the full value of Bank of America for our clients, our shareholders and our employees. Bank of America places a high value on talent and on maintaining a culture defined by meritocracy. For these reasons, it is deeply committed to professional development, opportunity and accountability at all levels of the organization. Bank of America is an Equal Opportunity Employer. Bank of America encourages applications from all qualified individuals. Applicants with disabilities may notify us of any accommodations needed to support your participation in the recruitment process. We wish to thank all applicants for their interest and effort in applying. Please be aware that only candidates selected for interviews will be contacted for this position.

Senior Operations Consultant - Canada Banking Operations

Job Description: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve. Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us! Job Description This position will be responsible for supporting Institutional/internal, Intercompany and client business. Close interaction with Trading, Sales, and other Operational support groups will be required. Responsibilities <ul> <li>Providing transaction support for traders to reduce risk and timing delays on both client and proprietary trades processing</li> <li>Providing risk control on client exposure via marks, collateral management and fail support</li> <li>Timely calculation on exposure and break investigation</li> </ul> Performing functions such as: <ul> <li>Intercompany reconciliations</li> <li>Front end trading system to back end system position and cash reconciliations</li> <li>Trade check out, adjustments and settlement resolution</li> <li>Analyzing trade processing opportunities for improved STP</li> <li>Proactively managing client and desk inquiries, as well as improving overall relationships</li> <li>Working closely with the trading desk to ensure all trades are correctly captured and reported in the books and records</li> </ul> Qualifications <ul> <li>Two to three years of industry experience</li> <li>University degree in Business or Finance or a related field</li> <li>Canadian Securities Course an asset</li> <li>Strong computer skills including Microsoft Access and Excel</li> <li>Sound knowledge of Canadian settlement practices, debt and equity markets, and industry regulations</li> <li>Must be able to work in a fast paced and detail oriented environment</li> <li>Strong written and oral communication skills</li> <li>Excellent organizational and time management skills</li> <li>Initiative, good judgment and attention to detail are required in ensuring timely resolution with minimal exposure</li> <li>Adept at problem solving and the ability to handle a variety of tasks simultaneously &amp; efficiently</li> </ul> What Bank of America Offers Bank of America embodies a culture that extends from how we think, to how we behave, and to how we measure performance. By achieving excellence - in everything we do, every time we do it - we deliver the full value of Bank of America for our clients, our shareholders and our employees. Bank of America places a high value on talent and on maintaining a culture defined by meritocracy. For these reasons, it is deeply committed to professional development, opportunity and accountability at all levels of the organization. Bank of America is an Equal Opportunity Employer. Bank of America encourages applications from all qualified individuals. Applicants with disabilities may notify us of any accommodations needed to support your participation in the recruitment process. We wish to thank all applicants for their interest and effort in applying. Please be aware that only candidates selected for interviews will be contacted for this position.

Debt Trade Support

Job Description: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve. Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us! Job Description This role is an opportunity to manage the Canada Lockbox Operations team within Wholesale Lockbox Operations in Toronto. In this role you will: <ul> <li>Leverage your strong working knowledge of Lockbox and Canada clearing functions and capabilities to manage the day-to-day operations of a large production team</li> <li>Drive operational excellence using your risk-focused, strategic mind-set</li> <li>Enhance your risk-focused expertise</li> </ul> Responsibilities <ul> <li>Forecasts and manages staffing levels and capacities, provides effective coaching, and shares constructive feedback to drive Operational Excellence</li> <li>Applies knowledge of the end-to-end processes and ensures adherence to bank and regulatory policy and procedures when making decisions that impact various operations and product lines</li> <li>Develops and analyzes procedures to enhance unit and/or product-related activities and oversees budget and expense management, reporting, and forecasting for designated areas</li> <li>Evaluates efficiencies and identifies areas of improvement and growth to the overall process, identifying data, metrics, and key performance indicators to measure process effectiveness</li> <li>Aligns bank priorities and strategies to employee metrics and goals and strives to recognize, encourage, and improve team performance to support an inclusive work environment</li> </ul> Managerial Responsibilities This position may also have responsibilities for managing associates. At Bank of America, all managers at this level demonstrate the following responsibilities, in addition to those specific to the role, listed above. <ul> <li>Manager of Process &amp; Data: Demonstrates and expects process knowledge, data driven decisions, simplicity and continuous improvement</li> <li>Enterprise Advocate &amp; Communicator: Delivers clear and concise messages that motivate, convey the “why” and connects contributions to business results</li> <li>Risk Manager: Leads and encourages the identification, escalation and resolution of potential risks</li> <li>People Manager &amp; Coach: Knows and develops team members through coaching and feedback</li> <li>Financial Steward: Manages expenses and demonstrates an owner’s mindset</li> <li>Enterprise Talent Leader: Recruits, on-boards and develops talent, and supports talent mobility for career growth</li> <li>Driver of Business Outcomes: Delivers results through effective team management, structure, and routines</li> </ul> Qualifications <ul> <li>Excellent communication, organizational, and problem-solving skills</li> <li>Familiar with Payments Canada Rules and Regulations for Cheque processing (ACSS/AUSS)</li> <li>High-volume production background and management experience an asset</li> <li>Working knowledge of key Wholesale Lockbox Operations functions and capabilities an asset</li> <li>Experience in financial services preferred</li> </ul> Skills <ul> <li>Business Operations Management</li> <li>Customer Service Management</li> <li>Performance Management</li> <li>Process Performance Measurement</li> <li>Talent Development</li> <li>Account Management</li> <li>Client Management</li> <li>Leadership Development</li> <li>Process Management</li> <li>Relationship Building</li> <li>Hiring and Onboarding</li> <li>Policies, Procedures, and Guidelines Management</li> <li>Process Design</li> <li>Risk Management</li> <li>Workforce Analytics</li> </ul> What Bank of America Offers Bank of America embodies a culture that extends from how we think, to how we behave, and to how we measure performance. By achieving excellence - in everything we do, every time we do it - we deliver the full value of Bank of America for our clients, our shareholders and our employees. Bank of America places a high value on talent and on maintaining a culture defined by meritocracy. For these reasons, it is deeply committed to professional development, opportunity and accountability at all levels of the organization. Bank of America is an Equal Opportunity Employer. Bank of America encourages applications from all qualified individuals. Applicants with disabilities may notify us of any accommodations needed to support your participation in the recruitment process. We wish to thank all applicants for their interest and effort in applying. Please be aware that only candidates selected for interviews will be contacted for this position.

Operations Manager - Canada Lockbox

Sales · Remote Canada, Remote USA · Fully Remote <h1>Director, Incentives Strategy</h1> Are you ready to be a big part of something big? At Trader Interactive, we make buying and selling a great experience. We’re a group of go-getters who decided they didn’t want to settle for the status quo. We come together as one team to build value and drive innovation across our industries - but we have fun while we do it and make sure our people are always our #1 priority. When it comes to your career, we want to provide big opportunities to help you make a big impact. But for this to be possible, we strive to feel small. Small enough to quickly change tack, small enough to learn from different teams and small enough to connect authentically with leadership. And one of the best parts? We give you the freedom to work from whatever working location works best for you and your lifestyle - yes, this means you can be 100% remote if you want to be! What We Offer <ul> <li>An inclusive and supportive work environment where you can move your career forward and will have the chance to do work that has real, significant impact on the world.</li> <li>The opportunity to be a part of a global group of digital marketplace businesses (CAR Group) located across Australia, Brazil, Chile and South Korea - collectively we have around 1,800 team members worldwide, and our Global Talent Exchange Program means you might just find yourself working in one of those businesses sometime soon.</li> <li>Plenty of flexible leave options and employee benefits including up to 31 days of paid time off in your first year, continuing education with access to LinkedIn Learning, a full benefits package including medical, dental &amp; vision, 401K with company match, and wellness program.</li> </ul> What You’ll Do We’re seeking a strategic and analytical Director of Incentives Strategy to lead the design, implementation, and optimization of our commissions and incentives programs. This individual will play a critical role in aligning compensation with company goals, motivating revenue-generating teams, and driving performance across the organization. <ul> <li> Strategy Development: Design and implement a scalable, transparent, and competitive commissions and incentives structure that aligns with business objectives and supports revenue growth.</li> <li> Capacity Planning: Lead annual and quarterly sales planning, including territory design, account and quota allocation.</li> <li> Cross-Functional Collaboration: Work closely with Sales, Finance, HR, and Operations to ensure alignment and smooth execution of performance-based compensation plans.</li> <li> Data &amp; Analytics: Develop performance tracking tools, dashboards, and KPIs to measure effectiveness of incentive programs. Use data to continuously refine and optimize programs.</li> <li> Communication &amp; Enablement: Clearly communicate plan details, rationale, and performance expectations to stakeholders. Provide training and support to managers and team members.</li> <li> Market Benchmarking: Stay informed on industry trends and conduct regular benchmarking to ensure competitiveness of commission and incentive offerings.</li> </ul> What We’re Looking For <ul> <li>8+ years of experience in sales operations, performance management, compensation design, or a related field. </li> <li>Proven experience developing and managing commission/incentive structures in a B2B environment. </li> <li>Strong understanding of sales and revenue operations, financial modeling, and performance metrics. </li> <li>Advanced Excel and data analysis skills; experience with performance management tools. </li> <li>Exceptional communication and stakeholder management skills. </li> <li>Strategic thinker with a results-driven mindset and strong attention to detail.</li> </ul> Bonus Points: <ul> <li>Bachelor's degree in Business, Finance, HR, or a related field; MBA or equivalent a plus.</li> </ul> So come and join our team - because every role is a big role in our plans to go big. TI proudly supports a diverse workforce, and we encourage candidates from underrepresented groups to apply. Trader Interactive is an equal opportunity employer where hiring is based entirely on business needs, job requirements, and individual merit. <dl> <dt>Department</dt> <dd> Sales </dd> <dt>Locations</dt> <dd> Remote Canada, Remote USA </dd> <dt>Remote status</dt> <dd> Fully Remote </dd> </dl> Sales · Remote Canada, Remote USA · Fully Remote <h1>Director, Incentives Strategy</h1> <h2>Already working at Trader Interactive?</h2> Let’s recruit together and find your next colleague.

Trader Interactive

Director, Incentives Strategy

SSI · Remote USA, Remote Canada · Fully Remote <h1>Sales Executive - Statistical Surveys Inc. (SSI)</h1> Are you ready to be a big part of something big? At Trader Interactive, we make buying and selling a great experience. We’re a group of go-getters who decided they didn’t want to settle for the status quo. We come together as one team to build value and drive innovation across our industries - but we have fun while we do it and make sure our people are always our #1 priority. When it comes to your career, we want to provide big opportunities to help you make a big impact. But for this to be possible, we strive to feel small. Small enough to quickly change tack, small enough to learn from different teams and small enough to connect authentically with leadership. And one of the best parts? We give you the freedom to work from whatever working location works best for you and your lifestyle - yes, this means you can be 100% remote if you want to be! What We Offer <ul> <li>An inclusive and supportive work environment where you can move your career forward and will have the chance to do work that has real, significant impact on the world.</li> <li>The opportunity to be a part of a global group of digital marketplace businesses (CAR Group) located across Australia, Brazil, Chile and South Korea - collectively we have around 1,800 team members worldwide, and our Global Talent Exchange Program means you might just find yourself working in one of those businesses sometime soon.</li> <li>Plenty of flexible leave options and employee benefits including up to 31 days of paid time off in your first year, continuing education with access to LinkedIn Learning, a full benefits package including medical, dental &amp; vision, 401K with company match, and wellness program.</li> </ul> What You’ll Do <ul> <li>Proactively identify and target potential leads and accounts through research, networking, and outreach.</li> <li>Engage with decision-makers (C-suite, VPs, Directors) across industries to present our SSI offerings.</li> <li>Develop and maintain a healthy pipeline of leads and opportunities through cold calling, emailing, social selling, and attending relevant industry events.</li> <li>Develop a deep understanding of clients' needs, business challenges, and how our SSI product can address those issues.</li> <li>Stay current on industry trends, market shifts, and emerging technologies to strategically position the product in sales conversations.</li> </ul> What We’re Looking For <ul> <li>5+ years of B2B consultative selling experience with senior-level decision-makers</li> <li>Proven track record of meeting and exceeding sales targets, quota, and KPIs.</li> <li>Proven track record in prospecting, cold calling and closing deals specifically in the B2B and B2C digital space</li> <li>CRM experience, we use Salesforce</li> </ul> Bonus Points: <ul> <li>Previous dealer knowledge and/or working experience with Cycle, Marine, RV, or Trailers.</li> <li>Bachelor’s Degree in Business or related discipline</li> </ul> So come and join our team - because every role is a big role in our plans to go big. TI proudly supports a diverse workforce, and we encourage candidates from underrepresented groups to apply. Trader Interactive is an equal opportunity employer where hiring is based entirely on business needs, job requirements, and individual merit. <dl> <dt>Department</dt> <dd> SSI </dd> <dt>Locations</dt> <dd> Remote USA, Remote Canada </dd> <dt>Remote status</dt> <dd> Fully Remote </dd> </dl> SSI · Remote USA, Remote Canada · Fully Remote <h1>Sales Executive - Statistical Surveys Inc. (SSI)</h1> <h2>Already working at Trader Interactive?</h2> Let’s recruit together and find your next colleague.

Sales Executive - Statistical Surveys Inc. (SSI)

Whether you're binge-watching a series on Netflix, planning vacations from your phone, or reading news online, you've likely used Apollo's technology this week. Apollo powers some of the largest GraphQL platforms globally, serving diverse users at companies like Netflix, Expedia, Peloton, DoorDash, The New York Times, and many more. We're not looking to rest on our laurels—we're aiming to transform how software is built. Apollo is creating technology that empowers all software teams to build amazing user experiences across any number of clients, without dealing with complicated API endpoints. We believe diverse perspectives drive innovation, and we want you to be part of our journey. As a Principal Engineer at Apollo, you'll be a technical leader who helps shape our engineering culture, directly advising senior &amp; exec leadership across products and systems that power GraphOS. Your work will influence company-wide priorities, delivering technical innovations that translate directly into customer value and business impact. Today, GraphQL is emerging as the next generation API orchestration technology unifying data access across various sources. Our GraphOS platform helps API developers worldwide build and operate their data access layers at scale. In this role, you’ll partner directly with Product and Engineering leadership to develop strategy, design solutions, and elevate our engineering teams through meaningful impact and results. <h3>User Impact</h3> <ul> <li>Create solutions that deliver direct impact for customers and drive business growth</li> <li>Contribute to company-level objectives related to GraphOS adoption and success</li> <li>Balance current technical requirements with long-term architectural vision</li> <li>Use data to evaluate effectiveness and drive continuous improvement</li> </ul><h3>Strategic Technical Leadership</h3> <ul> <li>Propose ideas that create business value through technical insight and vision in the GraphQL ecosystem</li> <li>Develop resilient, scalable systems and optimize existing components of GraphOS, including the Core Router and Apollo Federation</li> <li>Lead and participate in technical forums to elevate design and architecture practices across Apollo</li> <li>Apply your expertise of GraphQL or distributed systems architecture to solve complex, high-impact problems</li> <li>Create high-quality technical documents that exemplify excellence for the engineering organization</li> <li>Guide strategic architectural decisions that enable innovative, adaptable solutions to meet a broad range of customer needs</li> <li>Identify areas of opportunity for the engineering and product organizations along with catalyzing the initial effort</li> </ul><h3>Delivery &amp; Execution</h3> <ul> <li>Ensure operational excellence and resilience across GraphOS systems in support of company-wide goals </li> <li>Develop technical plans and documentation that enable teams to deliver on Apollo's roadmap</li> <li>Combine high-level technical planning with hands-on problem-solving</li> <li>Collaborate with engineering management to build GraphOS components that are maintainable, performant, and secure</li> <li>Transform complex concepts into achievable deliverables that address customer needs</li> <li>Balance customer needs with community interests in open source projects</li> <li>Participate in an on-call rotation as necessary</li> </ul><h3>Collaboration &amp; Influence</h3> <ul> <li>Serve as a key technical partner to stakeholders, including product and customer success, aligning engineering efforts with user and business priorities</li> <li>Drive alignment across functions by clearly communicating technical context, tradeoffs, and priorities</li> <li>Represent Apollo through various channels including customer conversations and community engagement</li> <li>Engage with thought leaders in the GraphQL and API platform ecosystem</li> <li>Support the growth of the team by helping to identify, interview, and recruit top engineering talent</li> </ul><h3>Core Skills &amp; Experience:</h3> <ul> <li>Experience designing, building, and operating high scale distributed systems</li> <li>Background in API design, platforms, or frameworks</li> <li>Strong product and customer mindset, with a track record of moving fast, iterating, and delivering meaningful impact</li> <li>Ability to make technical decisions with considerations for long-term impact</li> <li>Success in collaborating across teams and building solid technical strategy</li> <li>Sound judgment in balancing technical debt, innovation, and business priorities</li> <li>Effective communication skills with various audiences including executives, customers, and engineers</li> </ul><h3>Valued, But Not Required:</h3> <ul> <li>Demonstrated ability to mentor &amp; elevate senior+ engineers, and shape the influence of technical leaders across the org</li> <li>Familiarity with GraphQL, Federation architecture or API gateway technologies</li> <li>Understanding of software development lifecycle models and their application to source-available products</li> </ul>Apollo is the worldwide leader of GraphQL innovation. Companies like Netflix, Expedia, Peloton, DoorDash, The New York Times, and PayPal are just a small sample of Apollo's customers. Our open-source product has millions of downloads every week. Gartner estimates that by 2025, 50% of companies will be using GraphQL, and we're the clear market leader. Compensation: In addition to the salary range, we also provide equity and benefits. Our salary ranges are determined by role, level, and country. Benefits: Apollo offers all US-based employees a choice of 3 Anthem Blue Cross medical plans. California residents can also choose from 2 Kaiser plans. Dental is provided by Delta Dental and vision by VSP. Location: This is a remote position that can be done from anywhere in the US or Canada. Equal Opportunity: Apollo is proud to be an equal opportunity workplace dedicated to pursuing and hiring a talented and diverse workforce. Privacy: California residents applying for positions at Apollo can see our privacy policy<a href="https://www.apollographql.com/CCPA-Privacy-Notice-for-Employees.pdf" target="_blank"> here.</a> Apollo is an E-Verify employer and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. For more information please visit E-Verify.

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