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Layco Electric Innovations

Electrical Engineer

<h1> Reinvestigation Specialist</h1> Job Locations US-Remote <dl> <dt>ID</dt> <dd> 2024-5625 </dd> <dt>Category</dt> <dd> Customer Service </dd> <dt>Position Type</dt> <dd> Regular Full-Time </dd> <dt>Work From Home</dt> <dd> Yes </dd> </dl> <h2> About HireRight </h2> HireRight is the premier global background screening and workforce solutions provider. We bring clarity and confidence to vetting and hiring decisions through integrated, tailored solutions, driving a higher standard of accuracy in everything we do. Combining in-house talent, personalized services, and proprietary technology, we ensure the best candidate experience possible. PBSA accredited and based in Nashville, Tennessee, we offer expertise from our regional centers across 200 countries and territories in The Americas, Europe, Asia, and the Middle East. Our commitment to get it right every time, everywhere, makes us the trusted partner of businesses and organizations worldwide. <h2> Overview </h2> The Consumer Reinvestigations Specialist 1 (CRS1) has responsibility for processing reinvestigations for multiple HireRight products pertaining to consumer disputes, while ensuring strict adherence to all federal regulatory compliance laws at the federal (Fair Credit Reporting Act and DOT regulations) and state levels, as well as internal reporting guidelines, customer-specific guidelines. <h2> Responsibilities </h2> Responsibilities <ul> <li>Evaluate case details to determine the validity of the dispute based on multiple factors, confirm authenticity of consumer personal identifiers and obtain additional details from internal and external sources as required. </li> <li>Conduct a thorough reinvestigation of the dispute by identifying the source of the disputed information and effectively communicating the nature and intent of the dispute as well as defining the requirements for verification which vary for each product. </li> <li>Contact all possible sources that may impact the outcome of the dispute and assess any and all information provided to validate the accuracy of the disputed information. This includes but is not limited to transportation companies, attorneys, state departments of motor vehicles, national credit bureaus, court clerks, district attorneys, department of corrections, parole and probation boards and various other third-party data furnishers. </li> <li>Exercise judgement, critical thinking and decision making on a daily basis to determine the best course of action to finalize the outcome of the dispute on a case-by-case basis. However, some standard operating procedures will be followed, as applicable. </li> </ul> <ul> <li>Develop understanding of court processes and legal actions that might affect a criminal record. Interpret details of various types of court documents and develop thorough understanding of how the case statuses will impact reportability of disputed criminal records. </li> <li>Evaluate verification responses from third-party data furnishers to ensure the disputed information has been adequately supported pursuant to FCRA regulations. </li> <li>Verify authenticity of all documentation submitted to support disputed information by contacting the source of the documentation. </li> <li> Effectively communicate with consumers and clients, with tact and diplomacy, as needed throughout the course of the reinvestigation. </li> <li>Develop in-depth working knowledge of all reporting guidelines for public records, verifications and motor vehicle products, as well as FCRA and/or DOT regulations as applicable. </li> </ul> <ul> <li>Maintain a thorough audit trail of detailed documentation and notation throughout the reinvestigation process to include the physical file, electronic system, and notification letters to applicants and clients as required by law, and according to internal SOP. </li> <li>Assist team members and work as part of the team to ensure departmental expectations are met. </li> </ul> <h2> Qualifications </h2> Qualifications Education: High school diploma or equivalent required; college degree preferred. Skills: <ul><li>Keen attention to detail. </li></ul> <ul> <li>Problem-solving and critical thinking skills. </li> <li>Ability to collaborate effectively with team members. </li> <li>Professional written and oral communication skills (English) and to effectively communicate with team members, consumers and customers. </li> <li>Adherence to strict confidentiality standards. </li> <li>Ability to work independently with little or no direct supervision. </li> </ul> <ul> <li>Ability to read and understand consumer reports. </li> <li>Experience with MS Office products such as Excel, Word, and Outlook, good keyboarding skill. </li> </ul> Experience: <ul><li>2+ years experience in HireRight Public Records, Customer Service and/or Adjudication teams or related field preferred. </li></ul> <ul> <li>2+ years working in a highly regulated environment, preferably with experience with the Fair Credit Reporting Act </li> <li> 3+ years experience in Consumers Report Request as DSRIII </li> </ul> <h2> What do we offer </h2> HireRight offers a competitive benefit package which includes: <ul> <li>Medical </li> <li>Dental </li> <li>Vision </li> <li>Paid Life/AD&amp;D Insurance </li> <li>Voluntary Life Insurance </li> </ul> <ul> <li>Short &amp; Long Term Disability </li> <li>Flexible Spending Accounts </li> <li>401K </li> <li>Generous Vacation and Sick Program </li> <li>10 Paid Holidays </li> </ul> <ul> <li>Education Assistance Program </li> <li>Business Casual Attire </li> <li>Generous Referral Program </li> <li>Employee Discounts and Rewards </li> <li>And much more! </li> </ul> *All resumes are held in confidence. Only candidates whose profiles closely match requirements will be contacted during this search. HireRight, LLC is an Equal Opportunity Employer Minorities / Females / Veterans / Disabilities HireRight does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of HireRight and HireRight will not be obligated to pay a placement fee This job description in no way states or implies that these are the only duties to be performed by a team member’s occupying this position. Team members may be required to perform other related duties as assigned, to ensure workload coverage. Team members are required to follow any other job-related instructions and to perform any other job-related duties requested by their supervisor. This job description does not constitute an employment agreement between the employer and team member and is subject to change by the employer as the organizational needs and requirements of the job change. This job description is subject to change at any time. <h2>Options</h2> <a href="https://careers-hireright1.icims.com/jobs/5625/reinvestigation-specialist/job?mode=apply&amp;apply=yes&amp;hashed=-1834417471" target="_blank"> Apply for this job onlineApply </a><a href="#">Share</a><a href="https://careers-hireright1.icims.com/jobs/5625/reinvestigation-specialist/referral?hashed=-625948497" target="_blank"> Email this job to a friendRefer </a> Sorry the Share function is not working properly at this moment. Please refresh the page and try again later. Share on your newsfeed <a href="#"></a><a href="#"></a><a href="#"></a><a href="#"></a> <a href="https://icims.help/candidate-faq" target="_blank">Application FAQs</a>Software Powered by iCIMS <a href="http://www.icims.com/platform_help?utm_source=platform&amp;utm_medium=link&amp;utm_content=page1&amp;utm_campaign=platform%20help" target="_blank">www.icims.com</a>

HireRight

Reinvestigation Specialist

The T1 HR Employee Support Representative is responsible for administration of HR related queries and execution of HR transactions. Supporting an effective employee experience within agreed service level.The team receives activity through case management, system notifications, phone calls and chat service as the first point of help for HR queries, across multiple countries.What you'll do:<ul> <li>Responds to questions on administrative procedures and practices via multiple channels such as phone, case management system and live chat. Uses systems to document and escalate as needed following the appropriate processes.</li> <li>Educates employees of HR Services available to them and encourages self-service tools such as the HR Portal and other systems as needed.</li> <li>Researches and resolves all problems in a timely manner. Must be able to work on more than one issue simultaneously and prioritize urgency of requests.</li> <li>Probes cases to determine root cause of the issue or question in order to provide accurate answers.</li> <li>Identifies and researches incoming queries from employees.</li> <li>Ensures that documentation and employee requests meet the policy for each process.</li> <li>Utilizes multiple online systems to answer questions, complete requests, and ultimately resolve employee and HR needs.</li> <li>Works independently on most routine tasks.</li> <li>Actively contributes to delivering, maintaining and improving HR services, procedures and processes to increase employee satisfaction, driving performance and achieving results.</li> <li>Responsible for maintaining all compliance requirements of dedicated HR shared service processes.</li> <li>Understands and utilizes HR systems including Workday and the Employee Portal including Self Service, Knowledge base and Case Management.</li> <li>Performs duties according to service level agreements.</li> </ul>What we're looking for:<ul> <li>Minimum high school degree</li> <li>At least one year experience in customer services and/ or human resources area</li> <li>Excellent oral and written communication skills to answer employees’ queries effectively</li> <li>Excellent problem solving skills and strong customer service skills</li> <li>Strong organizational skills for tracking and documenting</li> <li>Attention to detail</li> <li>Ability to work both independently and in teams</li> <li>Proficient in Microsoft Office applications</li> </ul>Extra Points for this:<ul> <li>Additional language – Spanish</li> <li>Workday or other HRIS experience</li> <li>Experience in an HR Service Center / Contact Center Operation</li> <li>HR Certification</li> </ul>Perks you’ll get:<ul> <li>Access to Medical, Dental, Vision, Life and Disability insurance</li> <li>Eligible to elect other voluntary benefits including: Group Legal, Identity Theft, Accident Insurance, FSA, additional life insurance coverages</li> <li>401(k) Retirement Plan with company matched contributions</li> <li>Full training to learn the business and enhance professional skills</li> <li>Employee discounts, including discounted prices on the purchase of Avis/Budget cars</li> <li>Access to an Employee Assistance Program for services including counseling, financial and legal consultation, referrals for care service and more</li> <li>Community involvement opportunities</li> </ul>Who are we?Glad you asked! Avis Budget Group is a leading provider of mobility options, with brands including Avis, Budget &amp; Budget Truck and Zipcar. With more than 70 years of experience and 11,000 locations in 180 countries, we are shaping the future of our industry and want you to join us in our mission. Apply today to get connected to an exciting career, a supportive family of employees and a world of opportunities.The fine print:Avis Budget Group is an equal opportunity employer – M/F/Veterans/Disabled.This role requires the ability to lift up to 15 pounds and enter and exit vehicles. This advertisement does not constitute a promise or guarantee of employment. This advertisement describes the general nature and level of this position only. Essential functions and responsibilities may change as business needs require. This position may be with any affiliate of Avis Budget Group.TulsaOklahomaUnited States of America

Avis Budget Group

HR Services Specialist Tier 1

Ready to be a Titan?ServiceTitan is looking for a world-class Principal Product Manager with a track record for dreaming big and driving new product features from concept to successful launch. The vision for this product focus area is centered around creating a unified and contextual Global Search module that simplifies workflows, improves navigation, and streamlines the customer experience within ServiceTitan. This impactful role requires strong and proactive leadership with the ability to independently drive large, cross-functional product initiatives.What you’ll do:<ul> <li>Contribute to and execute strategic vision for the Global Search product experience</li> <li>Independently execute across all areas of the product life cycle (research, concept, user stories, development, go-to-market, adoption, utilization, customer impact)</li> <li>Proactively surface and resolve conflicts/bottlenecks</li> <li>Build strong working relationships with cross-functional partners including developers, designers, UX researchers, engineers and product managers across numerous product areas to ensure alignment to </li> <li>Engage closely with our customers and strategic partners to understand current processes and needs to then translate them into product capabilities</li> <li>Leverage user analytics to make data-driven product decisions</li> <li>Represent ServiceTitan as a domain and product expert in customer, prospect, and strategic partner meetings</li> <li>Drive success and adoption of your products by working closely with product marketing managers in creating launch plans and with enablement managers in creating training plans</li> </ul>What you’ll need:<ul> <li>7+ years in a product management role, preferably in B2B SaaS</li> <li>Search product background strongly preferred</li> <li>A passion for optimizing workflows and reducing cognitive load for users</li> <li>Excellent technical acumen, curiosity, familiarity, and aptitude with APIs, programming languages, and databases</li> <li>Skilled communicator to both technical and non-technical audiences, and ability to lead cross-functional teams</li> <li>Demonstrated ability to think creatively and critically, to synthesize data and draw insights, formulate scope and requirements, and validate hypotheses based on data</li> <li>Demonstrated ability to successfully manage competing priorities and maintain close attention to detail</li> <li>Self-motivated and goal-oriented individual with excellent organizational skills</li> <li>Experience with agile development methodologies like Scrum</li> <li>4-year degree. MBA or related graduate degree strongly preferred</li> </ul>Be Human With Us:Being human isn’t about checking every box on a list. It’s about the experiences we have, people we meet, and the perspectives we share. So, if you have the skills but are hesitant to apply because of your background, apply anyway. We need amazing people like you to help us challenge the conventional and think differently about the problems that we’re solving. We’re in this together. Come be human, with us. What We Offer:When you join our team, you’re not just accepting a job. You’re making a career move. Here’s how we’ll support you in doing some of the most impactful work of your career:<ul> <li>Flextime, recognition, and support for autonomous work: Flexible time off with ample learning and development opportunities to continue growing your career. We offer a comprehensive onboarding program, leadership training for Titans at all levels, and other programs and events. Great work is rewarded through Bonusly, peer-nominated awards, and more. </li> <li>Holistic health and wellness benefits: Company-paid medical, dental, and vision (with 100% employer paid options and 90% coverage for dependents), FSA and HSA, 401k match, and telehealth options including memberships to Headspace, Galileo, One Medical, Ginger and more. </li> <li>Support for Titans at all stages of life: Parental leave and support, up to $20k in adoption reimbursement, on demand maternity support through Maven Maternity, free breast milk shipping through Maven Milk, pet insurance, legal advisory services, financial planning tools, and more.</li> </ul>At ServiceTitan, we celebrate individuality and uniqueness. We believe that the convergence of fresh perspectives and experiences from all walks of life is what makes our product and culture so great. We strongly encourage people from underrepresented groups to apply. We do not discriminate against employees based on race, color, religion, sex, national origin, gender identity or expression, age, disability, pregnancy (including childbirth, breastfeeding, or related medical condition), genetic information, protected military or veteran status, sexual orientation, or any other characteristic protected by applicable federal, state or local laws.ServiceTitan is committed to fair and equitable compensation for all of our employees. We thoughtfully consider a wide range of factors when determining individual compensation. The expected salary range for this role for candidates residing in the United States is between $154,000 USD - $220,000 USD. Compensation for candidates residing outside the United States will vary by location and the specific salary range will be discussed during the hiring process. Actual compensation for an individual may vary depending on skills, performance over time, qualifications, experience, and location. In addition to the base salary, the total compensation package also includes an annual bonus, equity and a holistic suite of benefits.

ServiceTitan

Principal Product Manager, Global Search

<h2>Company Description</h2> We are Olsson, a team-based, purpose-driven engineering and design firm. Our solutions improve communities and our people make it possible. Our most meaningful asset is our people, and we are dedicated to providing an environment where they can continue to learn, grow, and thrive. Our entrepreneurial spirit is what has allowed us — and will continue to allow us — to grow. The result? Inspired people, amazing designs, and projects with purpose. <h2>Job Description</h2> The Structural Technical Expert is integral to mentoring our staff, ensuring the highest quality of design reviews, and leading technical innovation within the structural discipline. This role is pivotal in enhancing our technical capabilities, directing design and development activities, and fostering a culture of excellence and continuous improvement across the firm. Primary Responsibilities: <ul> <li>Serve as the go-to subject matter expert in structural engineering, providing advice and consultation both internally and externally.</li> <li>Spearhead firmwide initiatives, offering specialized services and insights that are vital to Olsson's success.</li> <li>Enhance Olsson's industry presence through active participation in key projects, technical presentations, and contributions to professional societies.</li> <li>Foster internal collaboration to develop strategies and practices that align with current trends and standards in structural engineering.</li> <li>Lead the effort in assembling technical resources for major projects and promoting efficient, quality work across the firm.</li> <li>Drive research and analysis on structural engineering trends, emerging technologies, and industry initiatives, offering recommendations to steer Olsson's strategic direction.</li> <li>Engage with key industry stakeholders and partners to explore opportunities for collaboration and innovation.</li> <li>Represent Olsson in professional organizations, elevating both the profession and the firm's brand.</li> <li>Champion Olsson's Quality Management Program within the structural discipline, ensuring continuous improvement and adherence to the highest standards.</li> </ul> <h2>Qualifications</h2> You are passionate about: <ul> <li>Working collaboratively with others.</li> <li>Having ownership in the work you do.</li> <li>Using your talents to positively affect communities.</li> <li>Empowering others to use their talents.</li> </ul> You bring to the team: <ul> <li>Strong communication skills.</li> <li>Ability to contribute and work well on a team.</li> <li>Excellent interpersonal and problem-solving skills.</li> <li>Advanced degree in Structural Engineering or a related field. </li> <li>A minimum of 15 years of experience acting as a structural technical expert. </li> <li>Professional Engineer or Structural Engineer license preferred. </li> <li>Ability to engage and educate diverse audiences.</li> <li>Passion for problem-solving and innovation, coupled with a forward-thinking mindset. </li> <li>Ability to lead training sessions and effectively convey complex technical concepts. </li> <li>Collaborative and adaptable approach to working with cross-functional teams. </li> <li>Strategic thinking and the ability to align technical expertise with overarching business goals.</li> </ul> <h2>Additional Information</h2> Olsson is a nationally recognized, employee-owned firm specializing in planning and design, engineering, field services, environmental, and technology. Founded in 1956 on the very mindset that drives us today, we’re here to improve communities by making them more sustainable, better connected, and more efficient. Simply put, we work to leave the world better than we found it. As an Olsson employee, you’ll receive our traditional benefits package (health care, vision, dental, paid time off, etc.), plus you’ll: <ul> <li>Become an owner in the company after your first year through our Employee Stock Ownership Plan (ESOP).</li> <li>Engage in work that has a positive impact in communities.</li> <li>Receive an excellent 401(k) match.</li> <li>Participate in a wellness program promoting balanced lifestyles.</li> <li>Benefit from a bonus system that rewards performance.</li> <li>Have the possibility for flexible work arrangements.</li> </ul> Olsson is an EEO employer. We encourage qualified minority, female, veteran and disabled candidates to apply and be considered for open positions. We do not discriminate against any applicant for employment, or any employee because of race, color, religion, national origin, age, sex, sexual orientation, gender identity, gender, disability, age, or military status. #LI-AK1

Olsson Associates

Structural Technical Expert

The Impact you’ll Make:The Social Media Care Supervisor will lead a team of specialists who handle customer care-related inquiries through our social media channels. Our Social Media Care team handles inbound customer-related inquiries at all stages of the rental experience for our Avis, Budget, Payless, and Budget Truck brands. This position is responsible for the day-to-day leadership of the team and ensuring focus on providing knowledgeable, courteous, and professional service to our customers. Essential duties and responsibilities, shown below, will vary accordingly based on assignment.What you'll do:Essential Duties and Responsibilities<ul> <li>Supervisory responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; improving employee engagement; addressing complaints; and resolving problems in accordance with the company policies.</li> <li>Using our social media platform to conduct social listening and track sentiment. Identify threats and opportunities in user-generated content. Discern when to take an issue offline.</li> <li>Stay current with the latest social media trends, best practices, and emerging platforms.</li> <li>Ensures that staff performance complies with established procedures and meets or exceeds performance standards by employing management practices that promote customer loyalty and protect the company brand and the integrity of the customer service function. </li> <li>Monitors representatives’ responses, technical accuracy, and conformity to company policies when addressing questions about service, products, and account status. </li> <li>Ensures adequate standards are met for attendance, payroll, performance documentation and other employment paperwork/entries. Completes other administrative duties and additional projects, as assigned, accurately and timely. Creates or generates performance reports.</li> <li>Maintains thorough knowledge of the company website, company policies, and procedures.</li> <li>Manages difficult and escalated customer interactions, responds promptly to client needs, and solicits customer feedback on the customer experience.</li> </ul>Supervisory ResponsibilitiesThe supervisor is responsible for the social media customer care team by providing strategic direction, coordination, and evaluation of the team by coaching and mentoring representatives to drive performance improvement initiatives and meet departmental KPIs. Manages the representatives' performance and provides them with training, mentoring, performance expectations, performance appraisals, and career path opportunities. The attainment of KPIs, customer survey feedback, QA scores, and NPS metrics will measure success.What we are looking for: Qualifications (may vary by level)Preferred Experience<ul> <li>Preferred candidate will have an Associate’s or Bachelor's degree</li> <li>High school diploma or equivalent is required</li> <li>Minimum of 3 years supervisory experience; Contact center preferred.</li> <li>Preferred candidate will have at least 3 years of previous social media experience using systems like Sprinklr, Sprout Social, or similar in a customer care environment.</li> <li>Preferred candidate will have prior experience leading and managing remote/WFH employees.</li> <li>Previous project management experience preferred.</li> </ul>Required Knowledge, Skills, and Abilities<ul> <li>Excellent communication (verbal and written), interpersonal, and presentation skills.</li> <li>Strong leadership, decision-making, and problem-solving skills.</li> <li>Strong coaching, employee engagement/retention, and training skills.</li> <li>Advanced knowledge and experience in MS Office applications preferred.</li> <li>Strong familiarity with social media platforms with an understanding of leveraging them for customer care purposes.</li> <li>Flexible, innovative, and able to manage staff, responsibilities, and priorities in a fast-paced and time-critical environment.</li> <li>Strong analytical skills with the ability to define problems, collect data, establish facts, and draw valid conclusions to solve complex business problems.</li> <li>Ability to work under pressure, independently, and as part of a team.</li> <li>Organized and detail-oriented with excellent follow-up skills.</li> <li>Punctual and regular attendance is an essential function of this position. </li> </ul>Travel RequirementsMinimal travel is required.Perks you’ll get:<ul> <li>Access to Medical, Dental, Vision, Life and Disability insurance</li> <li>Eligible to elect other voluntary benefits including: Group Auto Insurance, Group Home Insurance, Pet Insurance, Legal Assistance, Identity Theft Protection, FSA, Accident Insurance, Critical Illness Insurance, and additional life insurance coverages</li> </ul><ul><li>401(k) Retirement Plan with company matched contributions</li></ul><ul><li>Full training to learn the business and enhance professional skills</li></ul><ul><li>Employee discounts, including discounted prices on the purchase of Avis/Budget cars</li></ul><ul> <li>Access to an Employee Assistance Program for services including counseling, financial and legal consultation, referrals for care service and more</li> <li>Community involvement opportunities</li> </ul>Who are we?Glad you asked! Avis Budget Group is a leading provider of mobility options, with brands including Avis, Budget &amp; Budget Truck, and Zipcar. With more than 70 years of experience and 11,000 locations in 180 countries, we are shaping the future of our industry and want you to join us in our mission. Apply today to get connected to an exciting career, a supportive family of employees and a world of opportunities. The fine print:Avis Budget Group is an equal opportunity employer – M/F/Veterans/Disabled. This role requires the ability to lift up to 15 pounds and enter and exit vehicles. This advertisement does not constitute a promise or guarantee of employment. This advertisement describes the general nature and level of this position only. Essential functions and responsibilities may change as business needs require. This position may be with any affiliate of Avis Budget Group.TulsaOklahomaUnited States of America

Supervisor Customer Service Social Media

CONTROLLER In this position, you will be accountable for accounting operations of the company and related companies, including review and production of financial reports in a timely manner, and maintenance of controls and budgets. <h1>In this role you will…</h1> <ul> <li>Manage accounting staff</li> <li>Perform financial analysis of company financial statements and reports</li> <li>Prepare group consolidations and the monthly, quarterly, and annual reports, in accordance with generally accepted accounting principles (GAAP)</li> <li>Assist in the preparation of the annual budget</li> <li>Manage and process general ledger activities</li> <li>Complete timely and accurate monthly, quarterly and yearly close out</li> <li>Direct annual audited financial statement activities, acting as liaison with accounting firm.</li> <li>Maintain equipment and property depreciation schedules.</li> <li>Obtain knowledge of other accounting / finance roles including Accounts Payable, Accounts Receivable, Cash Management, and Job Cost.</li> </ul> As the ideal candidate you…<ul> <li>Have a Bachelor’s Degree in Accounting. Preferred 5-7 years of experience in General Ledger accounting with progressively more demanding and responsible experience.</li> <li>Must have the following designation: Certified Public Accountant </li> <li>Have construction industry experience (a plus).</li> <li>Have multi-company consolidation experience (a plus).</li> <li>Have a comprehensive understanding of financial statements and general ledger accounting and Generally Accepted Accounted Principles.</li> <li>Have previous office clerical experience (a plus).</li> <li>Can type 35 WPM.</li> <li>Have basic knowledge working with Microsoft Office and Outlook, Internet, and Microsoft Dynamics (experience a plus).</li> <li>Demonstrate good customer service skills and professional phone skills.</li> <li>Exhibit superior attention to detail.</li> <li>Exhibit excellent organization skills.</li> <li>Can preferably complete 10-Key by touch.</li> </ul> Expectations in this role include …<ul> <li>Dependability in meeting attendance guidelines, following instructions, responding timely to requests for service and assistance.</li> <li>Showing initiative in seeking increased responsibilities and volunteers readily for additional assignments when needed.</li> <li>Progressive in increasing job knowledge, use resources effectively, exhibit ability to learn and apply new skills.</li> <li>Making timely decisions using sound and accurate judgment while keeping appropriate people informed in the decision process.</li> <li>Identifying problems, gathers and analyzes information skillfully and make recommendations.</li> <li>Ability to communicate effectively and professionally both verbally and in written documents. G. Ability to focus and complete assigned tasks within provided time constraints.</li> <li>Ability to prioritize and organize work activities while utilizing efficient time management skills in meeting deadlines and staying on schedule with assignments.</li> <li>Meeting established goals while demonstrating accuracy and thoroughness to ensure quality of work.</li> <li>Business casual dress that is appropriate for office environment, company functions and outside business trips or meetings. Depending on the event, appropriate dress may warrant professional attire.</li> <li>An Office environment, but overnight travel extending up to a week may be necessary.</li> <li>Periodic weekend or evening work as duties dictate.</li> </ul> You are physically able to …<ul> <li>Operate a computer, telephone and other commonly used business-related items. </li> <li>Put in extended hours and handle rapidly changing priorities to accomplish project goals as necessary.</li> <li>Attend and participate in meetings.</li> <li>Travel on short notice for possibly extended periods of time.</li> </ul> Status: Exempt Reports To: CFO

Ross Group

Controller

Tulsa Community College

Editor (PT)

<h2>Overview</h2> Locations: US Remote, United States of America Capital One Software, Sr. Product Manager (Remote) Capital One has been a pioneer through our tech journey as the first large bank to go all in on the public cloud, while operating in a complex and highly regulated business environment. We have built out a large engineering organization, moved to the cloud, re-architected our applications and data platforms, and embraced machine learning at scale. Our AI/ML capabilities are now at the forefront of what’s possible in banking. (e.g., Capital One Eno). We are overcoming key data management challenges in the cloud related to data publishing, data consumption, data governance, and infrastructure management. To realize the full potential of our cloud and data strategy, we built new data management platforms in the cloud and solved new problems across the data ecosystem. Our teams have also built and battle tested new capabilities to meet those needs. We’ve open sourced several of the software tools we built (e.g., Cloud Custodian, Hygieia) and forged new partnerships with other digital leaders (e.g., Microsoft, MSFT). Through this journey, we've developed a suite of internal solutions uniquely designed to meet the challenges of a digital-first, cloud-first business at scale. We also recognize that many other businesses are facing similar data management needs as they accelerate their cloud and data journeys, and are exploring how best to bring some of the tools to market as enterprise B2B software solutions. Capital One Software is seeking a Manager of Product Management who is passionate about marrying innovation with emerging technologies. As a Capital One Manager of Product Management you’ll have the opportunity to be on the forefront of driving a major transformation within Capital One. Product Management at Capital One is a booming, vibrant craft that requires reimagining the status quo, finding value creation opportunities, and driving innovative and sustainable customer experiences through technology. We believe our portfolio of businesses and investments in growth and transformation will result in a company with the scale, brand, capabilities, talent, and values to succeed as the digital revolution transforms our society and our industry. Do you dream of more elegant and intuitive products and customer experiences? Do you want to be the one who introduces change to help tens of millions of customers make smarter financial choices? Do you want to change the way people manage their money? You have to ask yourself...do you feel like making an impact? What you’ll do: <ul> <li>Assist and drive project and program delivery, including project and process management, reporting, engagement in senior leadership meetings, drafting and reviewing materials for senior management and other governance activities.</li> <li>Partner with other Product Managers to drive recommendations for how to improve our end to end Product Development Cycle, ensuring seamless connection points throughout.</li> <li>Build change management and training materials for product best practices, processes and tooling, educating Product on the value of each while establishing feedback loops with customers to drive continuous improvement</li> <li>Elevate insights to domain leaders to enable decisions for prioritization, refinement and development.</li> <li>Forge relationships with key stakeholders to ensure delivery of commitments. </li> </ul> We want you if you are: <ul> <li>Intellectually Curious. You ask why, you explore, you're not afraid to blurt out your crazy idea or follow an email chain for weeks to find someone with an answer. Comfortable with ambiguity, a hunger to learn and a seeker of new challenges.</li> <li>Communicator &amp; Influencer. You can communicate complex ideas clearly regardless of your audience. Our team knows their priorities and why they’re doing what they’re doing. You always can rally associates to work with you.</li> <li>Do-er. You’re biased toward action, you try things and sometimes you fail. You can get around roadblocks and stay focused on your goals. You’re well organized, able to multitask and able to prioritize your work.</li> <li>Passionate &amp; Customer Focus. You care about growing others and bringing them together around what’s possible. You get a thrill from the journey of building and shipping products, and you have a desire and ability to connect with our external or internal customers to fully understand their needs.</li> <li>Learner. You have an appetite to learn new things or new technologies all while exhibiting humbleness when the time comes to ask for help.</li> <li>Team Player. You enjoy working with diverse people and driving the team toward a common goal. You have the ability to put the team before yourself and establish long-lasting relationships.</li> </ul> Basic Qualifications: <ul> <li>Bachelor’s Degree or military experience</li> <li>At least 5 years of experience in digital product management </li> </ul> Preferred Qualifications: <ul> <li>Bachelor’s Degree in Computer Science or Engineering</li> <li>MBA or Master’s degree</li> <li>3+ years of experience in Agile product management</li> <li>Experience translating business strategy and analysis into consumer facing digital products</li> </ul> At this time, Capital One will not sponsor a new applicant for employment authorization for this position. The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. Remote (Regardless of Location): $168,700 - $192,600 for Sr. Mgr, Product Management Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the<a href="https://www.capitalonecareers.com/benefits" target="_blank">Capital One Careers website</a>. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days. No agencies please. Capital One is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex (including pregnancy, childbirth or related medical conditions), race, color, age, national origin, religion, disability, genetic information, marital status, sexual orientation, gender identity, gender reassignment, citizenship, immigration status, protected veteran status, or any other basis prohibited under applicable federal, state or local law. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at <a href="#">RecruitingAccommodation@capitalone.com</a>. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please send an email to <a href="#">Careers@capitalone.com</a> Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

Capital One

Capital One Software, Sr. Product Manager (Remote)

Ready to be a Convex Titan? Are you looking to join a highly ambitious, rapidly growing SaaS company and build a career in sales?Are you looking for a company that will invest time in your development, support your professional growth, and listen to your ideas? The Senior Sales Development Representative (SDR) is responsible for identifying and qualifying sales opportunities for the Convex sales organization. There is not a high degree of technical knowledge required for this position. This position does lay the foundation for a successful SaaS sales career for those candidates who are willing to learn and work towards that goal. What you'll do:<ul> <li>A desire to do and achieve brilliant things! Authentically curious, you love learning and improving yourself Integrity is fundamentally important to you.</li> <li>You want to make a real difference</li> <li>You are naturally entrepreneurial</li> <li>You are an energetic, upbeat, and tenacious team player</li> </ul> Your first 3-6 months:<ul> <li>Learn the Convex product &amp; messaging</li> <li>Learn the tools necessary to be successful (Yes, we invest in your success!)</li> <li>Leverage every opportunity you can to learn the market and our business</li> <li>Consistently meet performance expectations and goals (you want rapid career growth, right?)</li> </ul> Then 6-24 Months<ul> <li>Continue to build a strong foundation in our product and the ecosystem around Convex</li> <li>Become a “sales master” of qualification, relationship building, and communication skills</li> <li>Become a mentor to new team members. Show them the ropes and help them be successful just like we did for you when you started</li> <li>What you'll need:</li> <li>Minimum 1-2 years career experience; preferably six-months experience in B2B software sales</li> <li>Track-record of top performance and exceeding expectations</li> <li>Excellent written and verbal communication skills</li> <li>The ability to remain focused for long periods of time</li> <li>The ability to triage competing priorities</li> <li>Experience cold-calling and cold-emailing a plus</li> </ul>Be Human With Us:Being human isn’t about checking every box on a list. It’s about the experiences we have, people we meet, and the perspectives we share. So, if you have the skills but are hesitant to apply because of your background, apply anyway. We need amazing people like you to help us challenge the conventional and think differently about the problems that we’re solving. We’re in this together. Come be human, with us. What We Offer:When you join our team, you’re not just accepting a job. You’re making a career move. Here’s how we’ll support you in doing some of the most impactful work of your career:<ul> <li>Flextime, recognition, and support for autonomous work: Flexible time off with ample learning and development opportunities to continue growing your career. We offer a comprehensive onboarding program, leadership training for Titans at all levels, and other programs and events. Great work is rewarded through Bonusly, peer-nominated awards, and more. </li> <li>Holistic health and wellness benefits: Company-paid medical, dental, and vision (with 100% employer paid options and 90% coverage for dependents), FSA and HSA, 401k match, and telehealth options including memberships to Headspace, Galileo, One Medical, Ginger and more. </li> <li>Support for Titans at all stages of life: Parental leave and support, up to $20k in adoption reimbursement, on demand maternity support through Maven Maternity, free breast milk shipping through Maven Milk, pet insurance, legal advisory services, financial planning tools, and more.</li> </ul>At ServiceTitan, we celebrate individuality and uniqueness. We believe that the convergence of fresh perspectives and experiences from all walks of life is what makes our product and culture so great. We strongly encourage people from underrepresented groups to apply. We do not discriminate against employees based on race, color, religion, sex, national origin, gender identity or expression, age, disability, pregnancy (including childbirth, breastfeeding, or related medical condition), genetic information, protected military or veteran status, sexual orientation, or any other characteristic protected by applicable federal, state or local laws.ServiceTitan is committed to fair and equitable compensation for all of our employees. We thoughtfully consider a wide range of factors when determining individual compensation. The expected salary range for this role for candidates residing in the United States is between $57,013 USD - $65,000 USD + commissions. Compensation for candidates residing outside the United States will vary by location and the specific salary range will be discussed during the hiring process. Actual compensation for an individual may vary depending on skills, performance over time, qualifications, experience, and location. In addition to the base salary, the total compensation package also includes equity and a holistic suite of benefits.

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