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Ready to be a Titan? As a CSM Team Customer Success Manager, you play a crucial role in ensuring our customers’ success and satisfaction. You’ll be responsible for building strong relationships with our customers, understanding their needs, and empowering them to set big goals with ServiceTitan as the ultimate tool to achieve the extraordinary in their business.You will serve as the preferred CSM to a designated list of customers assigned to the CSM Team and partner with these customers to optimize their use of ServiceTitan to drive business results. In doing so you will be a key driver ensuring retention and growth of ServiceTitan’s revenue. You will interact with these customers both as their success point of contact and by leveraging tools to consistently engage in proactive touchpoints to continue pacing their journey with ServiceTitan. As a member of the CSM Team, you will be passionate about delivering customer transformations and answering questions like:<ul> <li>What’s the most valuable transformation I can offer my customer?</li> <li>What’s the fastest way I can deliver that value to them?</li> <li>How can my communication make their life easier?</li> <li>How can I build a long-term relationship with them and truly make them feel at home with the ServiceTitan family?</li> </ul> What you'll do:<ul> <li>Account Ownership: Act as a “preferred CSM” to approximately 100 accounts assigned to CSM Team, serving as the main point of contact for the customer, our executive team, and any internal partners regarding these accounts</li> <li>Relationship Management: commit to exceeding customer expectations, maintain long-term, senior-level relationships with your account’s POCs, take ownership of challenging customer situations, manage them effectively, and see them through to resolution</li> <li>Drive Value and ROI: guide customers to maximize their business through an intimate understanding of the ServiceTitan platform, with the ability to resolve complex issues and create comprehensive, customer-facing value plans to demonstrate ROI of ServiceTitan to key stakeholders</li> <li>Reactive Engagement: act as the primary point of contact for customer inquiries and issues, working closely with internal teams to drive timely resolutions</li> <li>Proactive Engagement: Proactively reach out to customers through phone calls and written communication to understand their goals, and roadblocks, and ensure their needs are met Utilize reactive and proactive outreach in addition to developing strategies to work with and speak to all customers in your care on a regular cadence</li> <li>Data Analysis: Utilize data to track customer success metrics and leverage user engagement data to design targeted campaigns that proactively engage with customers who are not utilizing key features of ServiceTitan vital to achieving their desired outcomes (digital success campaigns, remote workshops, proactive customer calls, etc.)</li> <li>Mitigate Escalations and Churn Risk: Monitor account health and flag risk behaviors to engage with customers proactively before escalations or churn risks arise in addition to owning and defusing challenging customer situations, should they arise, turning them into an opportunity for positive outcomes and increased customer loyalty</li> <li>Facilitate Resolutions: Approach all customer interactions with a positive, can-do attitude, identify customer pain points, and work with cross-functional teams to provide effective solutions,</li> <li>Provide Product Training: Provide training and guidance to customers, ensuring they utilize our software effectively, drive customer engagement in webinars, ember, spark or community</li> <li>Create Promoters: Seek ways to improve customer satisfaction and raise customer advocacy (NPS), by finding new ways to continuously improve our customers’ experience, both in the use of our product and through improved internal processes</li> <li>Project Management: break down complex issues and stay highly organized in managing customer accounts, ensure timely follow-ups, and document interactions</li> <li>Gross Revenue Retention: Monitor customer usage and engage in renewal discussions (both core and pro products) to ensure long-term satisfaction, and account retention and maximize up-selling and cross-selling opportunities</li> <li>Feedback Collection: Gather and relay customer feedback to the product and development teams for continuous improvement.</li> <li>Customer Loyalty: Identify opportunities for customer advocacy, such as success stories, the torch network, and referrals.</li> </ul> What you'll bring: <ul> <li>2+ years in customer-facing roles, customer success/account management, and/or sales experience preferred</li> <li>A customer value, ROI, and business outcome-driven mindset</li> <li>Skills in product training, and comfortable “re-re-selling” the customer on ServiceTitan</li> <li>Strong de-escalation and problem-solving skills.</li> <li>Highly skilled in written and verbal communication</li> <li>Proven ability to multi-task and manage multiple projects at a time with strong attention to detail</li> <li>Self-starter that thrives in an entrepreneurial, fast-paced environment with the demonstrated capacity to lead, motivate and work well with others</li> <li>Quick thinking, fast learning, and solution-oriented, with an ability to think outside the box and see things through to resolution</li> <li>Self-motivated and able to work effectively in a remote setting</li> <li>Highly organized and detail-oriented</li> <li>Project management skills and experience are a plus.</li> <li>Exceptional organizational and time management skills</li> <li>Empathetic with a customer-focused approach</li> <li>Passion for phone-based customer interactions</li> </ul> Preferred Skills and Experience<ul> <li>Project management</li> <li>Sales</li> <li>Data or Business performance analytics</li> <li>Operational use of SalesForce, Gainsight, and Tableau</li> <li>Highly proficient in ServiceTitan workflows and best practices</li> <li>Able to work PST/MST hours</li> </ul>Be Human With Us:Being human isn’t about checking every box on a list. It’s about the experiences we have, people we meet, and the perspectives we share. So, if you have the skills but are hesitant to apply because of your background, apply anyway. We need amazing people like you to help us challenge the conventional and think differently about the problems that we’re solving. We’re in this together. Come be human, with us. What We Offer:When you join our team, you’re not just accepting a job. You’re making a career move. Here’s how we’ll support you in doing some of the most impactful work of your career:<ul> <li>Flextime, recognition, and support for autonomous work: Flexible time off with ample learning and development opportunities to continue growing your career. We offer a comprehensive onboarding program, leadership training for Titans at all levels, and other programs and events. Great work is rewarded through Bonusly, peer-nominated awards, and more. </li> <li>Holistic health and wellness benefits: Company-paid medical, dental, and vision (with 100% employer paid options and 90% coverage for dependents), FSA and HSA, 401k match, and telehealth options including memberships to Headspace, Galileo, One Medical, Ginger and more. </li> <li>Support for Titans at all stages of life: Parental leave and support, up to $20k in adoption reimbursement, on demand maternity support through Maven Maternity, free breast milk shipping through Maven Milk, pet insurance, legal advisory services, financial planning tools, and more.</li> </ul>At ServiceTitan, we celebrate individuality and uniqueness. We believe that the convergence of fresh perspectives and experiences from all walks of life is what makes our product and culture so great. We strongly encourage people from underrepresented groups to apply. We do not discriminate against employees based on race, color, religion, sex, national origin, gender identity or expression, age, disability, pregnancy (including childbirth, breastfeeding, or related medical condition), genetic information, protected military or veteran status, sexual orientation, or any other characteristic protected by applicable federal, state or local laws.ServiceTitan is committed to fair and equitable compensation for all of our employees. We thoughtfully consider a wide range of factors when determining individual compensation. The expected salary range for this role for candidates residing in the United States is between $58,400 USD - $78,100 USD. Compensation for candidates residing outside the United States will vary by location and the specific salary range will be discussed during the hiring process. Actual compensation for an individual may vary depending on skills, performance over time, qualifications, experience, and location. In addition to the base salary, the total compensation package also includes an annual bonus, equity and a holistic suite of benefits.

ServiceTitan

Customer Success Manager

Assistant Professor, Management Notice to applicants It is Northeastern State University’s policy that all newly hired employees must provide an original social security card during the hiring process. Failure to provide an original social security card will delay the hiring process and ability to begin employment. Are you currently authorized to work in the United States on a full-time basis? Description of Position Northeastern State University is seeking an Assistant Professor of Management in the College of Business and Technology. Candidate must have an earned doctorate degree in management with preferred experience in teaching in hybrid, online or cohort learning environments. The right faculty will be able to teach any of the management courses needed at the undergraduate or graduate level. In addition to teaching, this position involves student recruitment. The right candidate will be active in connecting with industry. The person will also be expected to find and meet with prospective students from high schools, community colleges, returning students from industry and through social media. The faculty member may be assigned to teach classes and hold meetings as needed on the Tahlequah or Broken Arrow campuses, on Zoom or online. NSU is committed to recruiting and retaining a diverse workforce as an essential part of excellence in faculty and staff at the University. NSU will take actions to attract and retain qualified women and minorities in all positions and levels within the University. Responsibilities Outstanding teaching and mentoring of students are required. Scholarly publications in peer reviewed journals, service and interaction with local industry partners are expected. Experience Earned Doctorate Degree in Management. Proven ability to produce scholarly work preferred. Documents needed to apply Transcript copy of highest degree earned Annual salary $85,450.00 with excellent benefits Projected hire date 8/1/2025 Applications will be accepted until 5/1/2025 NOTE: Posting will close to applicants at ll:59 p.m., CST, on the date above. An application cannot be changed after it has been submitted.

Northeastern State University

Assistant Professor, Management F99617

U.S. Department of Veteran Affairs

Licensed Practical Nurse (Primary Care)

<a href="#">Apply</a> Job Type Full-time Description Background: OKBEI currently partners with non-profit agencies, hospitals, and community organizations that are delivering health and education services to expectant families in Tulsa. Oklahoma Birth Equity Initiative (OKBEI), a fiscally sponsored organization at the Tulsa Community Foundation (TCF) that works to equip families to have healthy births with dignity and reduce maternal health disparities. We envision a community in which all people are centered and respected before, during, and after pregnancy. Role Overview: The Certification Coordinator is responsible for the administration and evaluation of the community-based doula certification and recertification programs. This role will also support the Curriculum and Training Manager in the design and development of the certification and recertification program. This is a full-time position with benefits and is located in Tulsa, Oklahoma. Essential Duties <ul> <li> Assists with the development, coordination, evaluation and analyses of plans and activities for project and program effectiveness making changes as needed to improve future results and maintain up-to-date, relevant and accurate certification and recertification program and materials</li> <li>Tracks certification and recertification submissions and issues certificates, using a variety of platforms</li> <li>Maintains updated certification and recertification database and records</li> <li>Provides support to birth equity workers seeking certification and recertification, including but not limited to one-on-one meetings as needed</li> <li>Leads retainment efforts to increase participation in certification and recertification programs</li> <li>Works with Training Coordinator to develop and administer continuing education trainings for birth equity workers, using a variety of platforms</li> <li>Maintains the Independent Doula Directory</li> <li>Assists certified birth equity workers in enrolling as providers with Medicaid and Managed Care Organizations</li> <li>Tracks and communicates Medicaid claim information</li> <li>Works with OKBEI team to coordinate logistics for certification and recertification events and programming</li> <li>Performs duties other duties as assigned </li> </ul> Education &amp; Experience <ul> <li>(a) Completion of 60 hours from an accredited college or university in a field relevant to the essential tasks listed in this job description, </li> <li>OR, (c) Three (3) years of experience relevant to the essential tasks listed in this job description </li> </ul> Desired Strengths &amp; Abilities <ul> <li>Ability to be organized and able to project plan, track tasks, assess progress, and follow through on the execution of plans</li> <li>Ability to build relationships with staff, partner organizations, and individuals from a wide range of perspectives </li> <li>Ability to perform public speaking, facilitation, interpersonal, and communication skills </li> <li>Ability to multitask across multiple program platforms </li> </ul> Physical Requirements: <ul> <li>Must be able to lift and carry up to 25 pounds</li> <li>Position frequently requires the ability to sit for extended periods of time</li> <li>Position continually requires the ability to talk and hear both in person and over the phone, visual acuity; ability to operate equipment, read, and use a keyboard</li> </ul> Hours and Location <ul> <li>Work primarily at the OKBEI office in Tulsa, 8:00am-5:00pm, with some off-site meetings/events. </li> <li>Some days will require flexible hours, with either an early start or a late finish. </li> <li>Occasional weekend work to respond to urgent issues and/or logistical support for weekend engagements and events may be required. </li> </ul>

501 Tech

Certification Coordinator

Zeeco

Controls Engineer

<h2>About the team</h2>Eager to reinvent the way people find their next home? The Zillow Artificial Intelligence (AI) &amp; Experience team is responsible for the development of novel models and experiences that strive to reinvent what it looks like to find and secure a home. Our goal is to reinvent home shopping through highly personalized, seamless experiences that are augmented with unique, rich media, insights, and action. We build upon a foundation of quantitative and qualitative understanding of our customers to rapidly test, iterate, and launch customer experiences on the United States’ largest online real estate marketplace. Our team is staffed with applied scientists, engineers, designers, researchers and product managers, partnering closely with teams across Zillow to deliver highly tailored, trusted experiences for millions of customers.<h2>About the role</h2>Are you passionate about using the latest Multimodal AI to reinvent and radically simplify home shopping? We are seeking a highly experienced and technical Principal Product Manager to join our AI &amp; Experiences team, focusing on growing Zillow's ability to observe and comprehend the world that surrounds home shopping (homes, neighborhoods, documents) through advanced multimodal AI.At Zillow, we recognize that home shopping is inherently a multi-sensory experience. We are looking for a technical, visionary product thinker that can lead us through evolving our existing AI systems to build novel, scaled digital experiences that capture the richness of viewing a home and location in-person. This role will focus on advancing our capabilities across multiple modalities including: computer vision for property feature recognition and room classification, natural language understanding for property descriptions and user queries, multimodal fusion for richer property understanding, and document understanding and intelligence.<h2>Key responsibilities include:</h2><ul> <li>Spearhead the strategic innovation and integration of multimodal and computer vision AI technologies across Zillow's customer-facing experiences, balancing brand-new innovation with practical deployment.</li> <li>Identify and complete key opportunities for creative customer experiences, developing innovative methods for buyers &amp; renters to gain deeper insights into homes and locations.</li> <li>Develop and evolve our multimodal AI roadmap, ensuring alignment with both technical feasibility and customer value.</li> <li>Work closely with applied scientists, machine learning engineers, designers, and researchers to use Zillow's extensive real estate dataset for training models and developing experiences.</li> <li>Translate complex technical capabilities into valuable, high-impact user experiences, focusing on visual, textual, and spatial data streams.</li> <li>Lead cross-functional teams to deliver AI products from conception to production, ensuring robust model deployment, performance monitoring, and iterative improvements.</li> <li>Drive responsible AI practices, addressing challenges around data privacy, bias mitigation, and fair housing compliance.</li> <li>Stay informed about new technologies and industry trends to continuously push the team forward in innovative ways.</li> </ul>This role has been categorized as a Remote position. “Remote” employees do not have a permanent corporate office workplace and, instead, work from a physical location of their choice, which must be identified to the Company. U.S. employees may live in any of the 50 United States, with limited exceptions.In California, Colorado, Connecticut, Hawaii, Illinois, Maryland, Minnesota, Nevada, New York, Washington state, and Washington DC the standard base pay range for this role is $186,700.00 - $298,300.00 Annually. This base pay range is specific to California, Colorado, Connecticut, Hawaii, Illinois, Maryland, Minnesota, Nevada, New York, Washington state, and Washington DC and may not be applicable to other locations.In addition to a competitive base salary this position is also eligible for equity awards based on factors such as experience, performance and location. Actual amounts will vary depending on experience, performance and location.<h2>Who you are</h2>This is a high-priority problem space, and the team needs an innovative, deeply technical, and self-starter Principal Product Manager who has experience with building complex, multimodal systems and solutions at scale.<ul> <li>8+ years in a D2C/B2C product management role leading and testing AI products at scale (millions of customers), with at least 3+ years focused on multimodal AI systems spanning computer vision, natural language processing (NLP), and multi-modal fusion architectures.</li> <li>Technical proficiency in modern AI approaches, encompassing: Previous involvement with foundational models, grasp of computer vision techniques (object detection, semantic segmentation, image classification), understanding of multimodal fusion methodologies for integrating data from various sources, knowledge of architecture supporting popular computer vision models, and awareness of Machine Learning Ops standard methodologies for large-scale AI systems.</li> <li>Track Record of Shipping Complex ML/AI Products: Demonstrated success in bringing computer vision or multimodal AI products from conception to production at scale. Experience with model deployment, integration of complex data pipelines that handle multiple input modalities (images, text, sensor data, etc.), performance monitoring, and iterative improvement cycles.</li> <li>Strong Product Sense in Solving in AI Applications: Ability record to translate raw technical capabilities into valuable, high-impact user experiences. Understanding of the possibilities and limitations of computer vision in a real customer context.</li> <li>Cross-Functional Leadership in Technical Environments: Collaborate with ML engineers, scientists, designers to make technical trade-offs, aligning with customer vision.</li> <li>Lead on 0 to 100 Products: Navigate ambiguity in a fast-paced setting, adapt to new technologies, apply rigorous learning and testing, and scale expertly.</li> <li>Responsible AI Champion: Experience addressing ethical considerations such as bias detection and mitigation, privacy preservation, and compliance with relevant regulations.</li> </ul><ul> <li>Skilled communicator (both written and verbal) capable of explaining complex technical ideas to executive partners and technical audiences.</li> <li>Here at Zillow - we value the experience and perspective of candidates with non-traditional backgrounds. We encourage you to apply if you have transferable skills or related experiences.</li> </ul><h2>Get to know us</h2>Zillow is reimagining real estate to make home a reality for more and more people.As the most-visited real estate website in the United States, Zillow® and its affiliates help movers find and win their home through digital solutions, first class partners, and easier buying, selling, financing and renting experiences. Millions of people visit Zillow Group sites every month to start their home search, and now they can rely on Zillow to help make it easier to move. The work we do helps people get home and no matter what job you're in, you will play a critical role in making home a reality for more and more people.Our efforts to streamline the real estate transaction are supported by a deep-rooted culture of innovation, our passion to redefine the employee experience, a fundamental commitment to Equity and Belonging, and <a href="https://www.zillow.com/careers/benefits/" target="_blank">world-class benefits</a>. These benefits include comprehensive medical, dental, vision, life, and disability coverages as well as parental leave, family benefits, retirement contributions, and paid time off. We’re also setting the standard for work experiences of the future, where our employees are supported in doing their best work and living a flexible, well-balanced life. But don’t just take our word for it. Read recent reviews on <a href="https://www.glassdoor.com/Overview/Working-at-Zillow-EI_IE40802.11,17.htm" target="_blank">Glassdoor</a> and recent recognition from multiple organizations, including: the 100 Best Companies to Work For, Glassdoor Employees’ Choice Award, Bloomberg Gender-Equality Index, Human Rights Campaign (HRC) Corporate Equity Index, and TIME <a href="http://time.com/100companies" target="_blank">100 Most Influential Companies</a> list.Zillow Group is an equal opportunity employer committed to fostering an inclusive, innovative environment with the best employees. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. If you have a disability or special need that requires accommodation, please contact your recruiter directly.Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable state and local law.Applicants who receive job offers from Zillow Group will be asked to sign a Proprietary Rights Agreement which includes confidentiality, intellectual property assignment, customer and employee non-solicitation, and non-competition provisions. If you are contacted for a role at Zillow Group and wish to review a copy of the Proprietary Rights Agreement prior to receiving an offer, you may request a copy from your Recruiter.

Zillow

Principal Product Manager,  Multimodal & Vision AI

<h2 id="who-we-are">Who we are</h2> <h3 id="about-stripe">About Stripe</h3> Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career. <h3 id="about-the-team">About the team</h3> While accepting payments on the internet has gotten easier over the past several years due in large part to the advent of modern payments APIs, the internet infrastructure for routing these same payments (to suppliers, sellers, partners, service providers, recipients) is stuck in the stone-age. Connect is Stripe’s leading product for marketplaces, on-demand services, ecommerce site builders, invoicing platforms, professional SaaS products, fundraising platforms, rental management platforms, and more. By utilizing the power of Connect, users in each of these categories can link multiple parties for the exchange of goods or services. These users rely on Connect for the crucial function of reliably routing payments between these parties. By powering fast, flexible, compliant, and cost-efficient routing of payments on the internet, Connect not only spurs the creation of innovative business models but it also enables organizations (whether they are businesses, nonprofits, or governmental agencies) to channel previously-offline payments to the internet. <h2 id="what-youll-do">What you’ll do</h2> As a Product Lead on the Connect team at Stripe, you will be devising strategy, developing product requirements, and overseeing execution for some of the highest impact initiatives that serve modern marketplaces and software platforms. At Stripe, Product Managers help build innovative payments products for our customers. Product development is an extremely collaborative effort between engineering, design, analytics and customer-facing teams. You’d be joining a team of experienced Product Managers who have a track record of successfully building large-scale business and consumer products that are collectively impacting millions of users around the world. On a day to day basis you would spend your time split between external meetings with customers and internal discussions with your engineering, marketing, analytics, and sales counterparts; as well as with your direct reports, coaching, mentoring, and hiring. This role will provide the opportunity to develop the strategy for one of Stripe’s core products and get feedback on your plans directly from Stripe’s leadership team. <h3 id="responsibilities">Responsibilities</h3> <ul> <li>Define and drive the product roadmap for our core Connect product </li> <li>Devise strategy, steer product requirements, and oversee execution for some of the highest impact initiatives that serve modern marketplaces &amp; software platforms </li> <li>Work cross functionally with engineering, design, analytics, and other global teams to define, build, and deploy products that delight our users </li> <li>Build and coach your team on best practices in defining product requirements and how to deliver against those requirements and the overall roadmap </li> </ul> <h2 id="who-you-are">Who you are</h2> We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. <h3 id="minimum-requirements">Minimum requirements</h3> <ul> <li>3+ years of managing product managers, 10+ years as a product manager </li> <li>Experience leading cross-team initiatives from ideation to execution </li> <li>Technical expertise: You’ve led technical products and/or have a background in computer science (or similar) </li> <li>Experience building both new products (0-&gt;1) as well as a track record of shipping continuous product improvements to an existing product portfolio </li> <li>Deep user empathy and a high bar for user experience </li> <li>Persistence and a whatever-it-takes approach to ensure that your product is successful </li> <li>Strong written and verbal communication skills </li> </ul> <h3 id="preferred-qualifications">Preferred qualifications</h3> <ul> <li>Experience working on a platform and/or marketplace product </li> <li>Experience working on a paytech/fintech product </li> </ul> This role is available either in an office or a remote location (typically, 35+ miles or 56+ km from a Stripe office). Office-assigned Stripes spend at least 50% of the time in a given month in their local office or with users. This hits a balance between bringing people together for in-person collaboration and learning from each other, while supporting flexibility about how to do this in a way that makes sense for individuals and their teams. A remote location, in most cases, is defined as being 35 miles (56 kilometers) or more from one of our offices. While you would be welcome to come into the office for team/business meetings, on-sites, meet-ups, and events, our expectation is you would regularly work from home rather than a Stripe office. Stripe does not cover the cost of relocating to a remote location. We encourage you to apply for roles that match the location where you currently or plan to live. The annual US base salary range for this role is $268,000 - $402,000. For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. This salary range may be inclusive of several career levels at Stripe and will be narrowed during the interview process based on a number of factors, including the candidate’s experience, qualifications, and location. Applicants interested in this role and who are not located in the US may request the annual salary range for their location during the interview process. Additional benefits for this role may include: equity, company bonus or sales commissions/bonuses; 401(k) plan; medical, dental, and vision benefits; and wellness stipends. Office locations South San Francisco HQ, Toronto, New York, or Seattle Remote locations Remote in United States Team Platform Job type Full time <a href="#"> Apply for this role </a>

Stripe

Product Lead, Connect Risk and Compliance

CompanyCox Communications, Inc.Job Family GroupEngineering / Product DevelopmentJob ProfileEngineering Project / Program Manager IIManagement LevelIndividual Contributor Flexible Work Option Can work remotely but need to live in the specified city, state, or regionTravel %Yes, 5% of the timeWork ShiftDayCompensationCompensation includes a base salary of $65,500.00 - $98,300.00. The base salary may vary within the anticipated base pay range based on factors such as the ultimate location of the position and the selected candidate’s knowledge, skills, and abilities. Position may be eligible for additional compensation that may include an incentive program.Job DescriptionAt RapidScale, exceptional technology is powered by exceptional people. As a growing leader in secure, reliable managed cloud solutions, we help businesses simplify IT and unleash innovation. With a broad portfolio spanning AWS, Azure and Google to a full set of Private Cloud and Cybersecurity solutions, RapidScale helps companies turn technology into their biggest competitive advantage. As part of the Cox family of companies, we offer best-in-class benefits, a commitment to work-life balance, and an award-winning workplace experience. Join us in delivering cutting-edge cloud and managed IT solutions for both SMBs and enterprises alike. Job Summary:RapidScale is seeking a Project Coordinator to lead, plan, and execute deprovisioning projects for existing and new customers, as well as any customer purchasing specific licensing through RapidScale. The successful candidate will be responsible for prioritizing, scheduling, and executing installations by collaborating with internal engineering teams, sales representatives, internal support personnel, and customers' IT departments. The Project Manager will own the process from start to finish and will be responsible for identifying process improvements along the way.Duties and Responsibilities:<ul> <li>Develop and manage project schedules as needed.</li> <li>Be accountable for planning resources for tasks, including allocation, estimation, and scheduling.</li> <li>Define, recommend, and implement process improvements for more effective project and program management.</li> <li>Document process and maintain documentation on an ongoing basis</li> <li>Initiate and schedule customer project calls as needed.</li> <li>Clearly communicate the installation process and steps to all project stakeholders.</li> <li>Assist in gathering technical details from customers and their IT teams.</li> <li>Schedule all events and use the Project Management system to keep stakeholders informed and up to date.</li> <li>Employ a systematic approach to track development activities, interdependencies, and schedules; plan and schedule current activities; and adapt plans as priorities and requirements change.</li> <li>Own the central repository of all communications and serve as the go-to source for historical data from Sales, Business Operations, Finance, and Engineering.</li> <li>Process deprovisioning opportunities in Salesforce (SF).</li> <li>Open cases in Salesforce (SF) and/or Project Insight (PI) to deactivate services.</li> <li>Manage the return of devices from customers who are canceling services.</li> <li>Assist with customer requests for data and configurations prior to contract termination.</li> <li>Notify the team of discrepancies in contract term dates, subscription end dates, financial data, and site locations.</li> <li>Track the progress of deprovisioning opportunities through to the "PM Requested" stage. Follow up with the account owner if any delays occur.</li> </ul>Skills and Educational Requirements:The ideal candidate will possess the following skills and qualifications:<ul> <li>Bachelor’s degree in a related discipline and 2 years’ experience in a related field. The right candidate could also have a different combination, such as a master’s degree and up to 2 years’ experience; or 6 years’ experience in a related field</li> <li>Strong interpersonal relationship skills</li> <li>Excellent organizational abilities</li> <li>Effective time management skills</li> <li>Outstanding phone communication skills</li> <li>Proficiency in Microsoft Office Suite, including MS Project and Outlook</li> <li>PMP is preferred</li> </ul>Needed Attributes:<ul> <li>Positive attitude</li> <li>A strong sense of urgency</li> <li>Creative mindset</li> <li>Networking background</li> </ul>Interpersonal Relationships:This role requires the ability to work well with others in a fast-paced and demanding environment. The position involves collaborating with multiple departments and engaging with a diverse range of personalities.BenefitsThe Company offers eligible employees the flexibility to take as much vacation with pay as they deem consistent with their duties, the company’s needs, and its obligations; seven paid holidays throughout the calendar year; and up to 160 hours of paid wellness annually for their own wellness or that of family members. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave. About Us Cox Communications is all about creating moments of real human connection; and for employees, that’s true both in the workplace and in the problems we solve for customers. From building advertising solutions to unleashing IoT technologies to creating an exceptional experience for customers in our retail locations and online, we’re creating a world that is smarter and more connected. Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page. Cox is an Equal Employment Opportunity employer – All qualified applicants/employees will receive consideration for employment without regard to that individual’s age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship.Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship. <h3> </h3>Application Deadline: 05/29/2025

Cox Automotive Inc.

Project Coordinator (RapidScale)

Overview We are seeking a skilled Business Development Trainer to provide in-field training to our account executives, enhancing their existing knowledge. This hands-on approach will drive growth and ensure our team excels in our competitive markets. If you have a strong background in healthcare business development and a passion for mentoring, we invite you to apply with Amedisys, one of the largest and most trusted home health and hospice companies in the U.S. Attractive pay: <ul><li>$90,000 - $110,000 annually</li></ul> Territory: <ul><li>Georgia and Florida - candidates must reside in this region, preferably near a major airport.</li></ul> Travel: <ul><li>This position will require 75% or more of travel based on business need. </li></ul> What's in it for you <ul> <li>A full benefits package with choice of affordable PPO or HSA medical plans.</li> <li>Paid time off.</li> <li>Up to $1,000 in free healthcare services paid by Amedisys yearly, when enrolled in an Amedisys HSA medical plan.</li> <li>Up to $500 in wellness rewards for completing activities during the year. Use these rewards to support your wellbeing with spa services, gym memberships, sports, hobbies, pets and more.*</li> <li>Mental health support, including up to five free counseling sessions per year through the Amedisys Employee Assistance program.</li> <li>401(k) with a company match.</li> <li>Family support with infertility treatment coverage*, adoption reimbursement, paid parental and family caregiver leave.</li> <li>Fleet vehicle program (restrictions apply) and mileage reimbursement.</li> <li>And more.</li> </ul> Please note: Benefit eligibility can vary by position depending on shift status. *To participate, you must be enrolled in an Amedisys medical plan. Responsibilities <ul> <li>Performs in-field orientation of business development team members, collaborating with the business development (BD) training team and leadership to deliver a seamless integration process for liaisons.</li> <li>Crafts and conducts customized field training programs, fostering best practices and continuous learning among BD liaisons.</li> <li>Generates real time coaching documentation, offering immediate guidance and actionable feedback.</li> <li>Works closely with the BD training team to synthesize field insights into innovative learning solutions.</li> <li>Provides BD leadership with coaching feedback to aid in the ongoing development of liaisons.</li> <li>Implements a dynamic learning model that emphasizes knowledge acquisition, retention and timely refreshers.</li> <li>Maintains a current knowledge of industry trends, regulatory updates and advancements in hospice care, adapting training content accordingly.</li> <li>Completes administrative tasks and expense reports in a timely manner.</li> <li>Performs other duties as assigned.</li> </ul> Qualifications <ul> <li>Bachelor's degree in healthcare, education, business or related field; in lieu of degree requirement, three years of relevant experience may be substituted.</li> <li>Three years of experience in hospice sales and business development.</li> <li>One year of experience in training and/or coaching.</li> </ul> Preferred <ul> <li>Five years' experience in hospice sales and business development.</li> <li>Experience in analyzing and reporting data.</li> </ul> Amedisys is an equal opportunity employer. All qualified employees and applicants will receive consideration for employment without regard to race, color, religion, sex, age, pregnancy, marital status, national origin, citizenship status, disability, military status, sexual orientation, genetic predisposition or carrier status or any other legally protected characteristic.

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