#WeAreONEOK – Fortune 500 company. 100+ years in business. Leading midstream service provider. Safety first. Sustainable operations. Environmentally responsible. Employee focused.
JOB SUMMARY
We are seeking a highly skilled and versatile Windows Server Administrator to join our team. The ideal candidate will possess a strong foundation in Active Directory, virtualization, and high-level technical support. This role requires a proactive individual who can stand up new systems, troubleshoot complex issues, and provide white-glove tech support to our organization. An ideal candidate will have an advanced knowledge of PowerShell scripting, and automation to drive process improvements for various IT tasks.Key Responsibilities
Active Directory Management: Administer and maintain Active Directory environments, including user account management, group policies, and security settings.
Process improvement and automation mindset: Create and improve on automation and scripts to take manual load off the team and other IT teams across the organization.
High-Level Technical Support: Provide advanced technical support for IT-related issues, ensuring timely resolution and minimal disruption to business operations.
White-Glove Tech Support: Deliver exceptional, personalized tech support to application teams in IT, ensuring their technical needs are met with the highest level of service.
System Setup and Configuration: Stand up new systems, including server installations, configurations, and integrations with existing infrastructure.
Troubleshooting: Diagnose and resolve complex technical issues related to servers, networks, and applications.
Security and Compliance: Ensure systems are secure and compliant with industry standards and organizational policies.
Documentation and Reporting: Maintain accurate documentation of system configurations, procedures, and troubleshooting steps. Generate reports on system performance and incidents.
Technical Skills:
Proficiency in Windows Server operating systems.
Strong knowledge of Active Directory and Group Policy management.
Experience with virtualization technologies (e.g., VMware, Nutanix).
Advanced troubleshooting skills for server, network, and application issues.
Familiarity with security best practices and compliance standards.
Soft Skills:
Excellent communication and interpersonal skills.
Ability to work independently and as part of a team.
Strong problem-solving and analytical abilities.
High level of attention to detail and organizational skills.
This position is eligible for remote work in one of the following states: Arkansas, Colorado, Florida, Georgia, Illinois, Indiana, Iowa, Kansas, Kentucky, Louisiana, Minnesota, Missouri, Montana, Nebraska, New Mexico, North Dakota, Oklahoma, South Dakota, Tennessee, Texas, Virginia, Wisconsin, or Wyoming. This position will require some travel for office meetings, as needed, to our corporate office in Tulsa, OK.
Job Profile Summary
Perform problem management and configuration management related to IT infrastructure and support.
Essential Functions and Responsibilities
Manage problems which escalate beyond the status of incident. Coordinate the appropriate personnel to troubleshoot and resolve the problem
Perform root cause analysis on resolved problems. Design and develop appropriate monitoring or other proactive measures to prevent future occurrences
Mentor Tier II staff during problem resolution and root case analysis to increase efficiency and knowledge of Tier II personnel
Analyze and document the architecture and configuration of application infrastructure
Provide configuration and engineering for new technologies
Lead the support and configuration activities for technologies where you have been designated a subject matter expert
Complete tasks assigned in order to accomplish approved application and/or infrastructure change controls
Collaborate with other IT personnel on technology and support issues
Consult with applications and infrastructure personnel on new initiatives and the impacts they will have on infrastructure
Education
Bachelor's Degree in computer sciences or an equivalent combination of formal education and job-related experience
Work Experience
-
Experience in the support and function of:
Infrastructure hardware configuration
IP networking
Windows Server and/or Unix operating systems
Shared storage technologies
Virtualization technologies
Event monitoring, logging and data collection techniques
-
Training and experience relative to:
Operating systems software
Computer hardware
Networking
Communications
Security administration
Data base administration
Experienced interacting with external customers and vendors relationships
Knowledge, Skills and Abilities
Knowledge of: current data networking and/or server technologies
Ability to: apply arithmetic and computer math
Ability to: identify, research, and analyze systems software problems and perform systems evaluations
Ability to: review and interpret manuals, journals, computer display screens, computer printouts, error logs, and correspondence
Ability to: research, prepare, and compose systems operating procedures and documentation, reports, and correspondence
Ability to: interact, advise, guide, train, and communicate effectively
Ability to: communicate and/or exchange information; conduct oral presentations
Licenses and Certifications
None required
Strength Factor Rating - Physical Demands/Requirements
Sedentary Work - Exerting up to 10 pounds of force occasionally (Occasionally: activity or condition exists up to 1/3 of the time) and/or a negligible amount of force frequently (Frequently: activity or condition exists from 1/3 to 2/3 of the time) to lift, carry, push, pull, or otherwise move objects, including the human body. Sedentary work involves sitting most of the time, but may involve walking or standing for brief periods of time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met.
Strength Factor Description - Physical Demands/Requirements
Standing: Remaining on one's feet in an upright position at a work station without moving about (Occasionally)
Walking: Moving about on foot (Frequently)
Sitting: Remaining in a seated position (Constantly)
Lifting: Raising or lowering an object from one level to another (includes upward pulling) (Occasionally)
Carrying: Transporting an object, usually holding it in the hands or arms, or on the shoulder (Occasionally)
Pushing: Exerting force upon an object so that the object moves away from the force (Occasionally)
Pulling: Exerting force upon an object so that the object moves toward the force (includes jerking) (Occasionally)
Climbing: Ladders, Stairs (Occasionally)
Balancing: Maintaining body equilibrium to prevent falling (Occasionally)
Stooping: Bending the body downward and forward by bending the spine at the waist (Occasionally)
Kneeling: Bending the legs at the knees to come to rest on the knee or knees (Occasionally)
Crouching: Bending the body downward and forward by bending the legs and spine (Occasionally)
Crawling: Moving about on the hands and arms in any direction (Occasionally)
Reaching: Extending hands and arms in any direction (Constantly)
Handling: Seizing, holding, grasping, turning or otherwise working with the hand or hands (Manual Dexterity) (Constantly)
Fingering: Picking, pinching or otherwise working with the fingers primarily (Finger Dexterity) (Constantly)
Feeling: Perceiving such attributes of objects/materials as size, shape, temperature, texture, movement or pulsation by receptors in the skin, particularly those of the finger tips (Constantly)
Talking: Expressing or exchanging ideas/information by means of the spoken word (Frequently)
Hearing: Perceiving the nature of sound by the ear (Frequently)
Tasting/Smelling: (Occasionally)
Near Vision: Clarity of vision at 20 inches or less (Constantly)
Far Vision: Clarity of vision at 20 feet for more (Frequently)
Depth Perception: Three-dimensional vision; ability to judge distances and spatial relationships so as to see objects where and as they actually are (Frequently)
Vision: Color - The ability to identify and distinguish colors (Constantly)
Working Conditions/Environment
Employee is subject to inside environmental conditions
Working Conditions
Well lighted, climate controlled areas (Constantly)
Frequent repetitive motion (Constantly)
CRT (Computer Monitor(s)) (Constantly)
Travel
Travel in and around office surrounding and job sites out-of-doors
Driving
Based on assigned tasks, employee may be assigned a company vehicle requiring the applicable driver's license
ONEOK is an equal opportunity employer committed to diversity and inclusion. All qualified applicants will receive consideration for employment without regard to race, color, sex, pregnancy, sexual orientation, age, religion, creed, national origin, gender identity, disability, military/veteran status, genetic information or any other categories protected by applicable law.
The job description is not intended to be a complete list of all responsibilities, duties or skills required for the job and is subject to review and change at any time, with or without notice, in accordance with the needs of ONEOK.
ONEOK is committed to making our workplace accessible to individuals with disabilities and will provide reasonable accommodations, upon request, for individuals to participate in the application and hiring process. To request an accommodation email HRSolutions@ONEOK.com or call 1-855-663-6547.
#LI-Remote
Expected Salary Range
$98,000.00 - $148,000.00