Sr Product Applications Specialist

Work Schedule

Standard (Mon-Fri)

Environmental Conditions

Office

Job Description

As part of the Thermo Fisher Scientific team, you’ll discover meaningful work that makes a positive impact on a global scale. Join our colleagues in bringing our Mission to life every single day to enable our customers to make the world healthier, cleaner and safer. We provide our global teams with the resources needed to achieve individual career goals while helping to take science a step beyond by developing solutions for some of the world’s toughest challenges, like protecting the environment, making sure our food is safe or helping find cures for cancer.

Discover Impactful Work

Our Lab Automation team is dedicated to developing inventive products, like the inSPIRE platform, that promote lab efficiency and empower scientists to prioritize their work. Moreover, we provide exceptional support and service to ensure our customers achieve consistent and high-quality results in the long run.

As our new Sr Product Applications Specialist, you’ll be taking on a dynamic customer facing role that will require flexibility, initiative, and drive. Your time will be divided between pre-sales, development projects, installation follow-up to support the ramp to full operation.

Are you interested in joining our east coast sales team? We are looking for someone who can effectively use their technical and scientific expertise to develop and implement a pre-sales strategy. This includes demonstrating our products and software to potential customers. Your success will be determined by achieving sales targets and building lasting customer connections.

Join a team of lab automation experts to merge sales and exposure to the latest scientific advancements and tools. Passion for science and technology required. Learn more: https://www.thermofisher.com/lab-automation.html

Remote - Boston, MA

A Day in the life

We imagine that you will have a few years of applications experience and will be comfortable with both relationship management and highly technical software discussions. Experience tailoring solutions to technical users is a must. In addition to supporting our client’s successful implementation of automated workflows and supporting the technical requirements of system sales, other aspects of the role include:

• Becoming an expert in our Momentum scheduling software.
• Guiding system requirements discussions and providing expert opinions on system design
• Establishing a coordinated process for quoting technical proposals
• Building and maintaining relationships with clients
• Managing existing customer base to improve their success
• Identifying and improving the introduction of new services, products, and promotions
• Hosting software demonstrations and lab automation seminars.

Keys to Success

Education

• Bachelors degree in life science, engineering, bioengineering, or related field.

Experience

• 3-5 years lab automation experience in the field or in labs.
• Experience using scheduling or liquid handing software such as Momentum, GBG, Cellario, Venus, VWorks etc.

Knowledge, Skills and Abilities

• Excellent oral and written communication skills
• Persistent, high-reaching, creative, and productive approach to client success
• Ability to build strong technical credibility and relationships with customers
• A self-starter with the ability and desire to take ownership of their success
• Proficient in spoken and written English; knowledge of other languages (particularly French) is advantageous.
• Travel to the US and Canada (up to 20% of the time) required. Main focus on Boston area with occasional travel to other sales territories. Attendance at SLAS conference every other year in San Diego.
• Must have a valid driver’s license

Working With Us

This is a full-time role, Monday to Friday, 9 am to 5 pm, with occasional travel to engage with customers. Flexible working options may be considered. Competitive salary and comprehensive benefits provided by Thermo Fisher.

The Lab Automation team is a small, close-knit group, and this is a vital role for the team, so your impact will be significant. The best part of working here is the culture. While Thermo Fisher has the structure, support, and market presence of a big corporation, we work hard to maintain the feel of a small company. This provides us freedom to operate in an agile and responsive manner and stay focused on doing the right thing for our customers and our business.

Benefits

We offer competitive remuneration, annual incentive plan bonus, healthcare, and a range of employee benefits. Thermo Fisher Scientific offers employment with an innovative, forward-thinking organization, and outstanding career and development prospects. We offer an exciting company culture that stands for integrity, intensity, involvement, and innovation!