Role Value Proposition
The Senior Proposal Specialist coordinates workflow and provides technical expertise in the creation of timely, high quality and compliant proposals, offering proposal expertise to Sales in pursuit of business for employer groups. Candidates must demonstrate strong organizational, project management, writing and communication skills and the ability to work on multiple proposals simultaneously. Previous experience in the employee benefits marketplace and/or knowledge of the proposal process preferred. Key Responsibilities- Provides professional proposal packages to sales by delivering timely, high quality and compliant responses to Requests for Proposals (RFPs) for private and public sector opportunities.
- Creates concise and accurate case-specific responses for inclusion in proposal packages by accessing question and answer databases, conducting research with product and functional experts, and scripting responses to inquiries.
- Contributes to the acquisition of new business and renewals by providing proposal packages that support sales strategies and customer needs.
- Protects MetLife's legal position by ensuring all information in proposal packages accurately reflects current capabilities and complies with legal and regulatory guidelines and requirements.
- Provides post-proposal support of responses to assist the sales team as necessary.
- Participates in training programs.
- Identifies and implements process changes to gain efficiencies and improve workflows.
- Flexes to support other administrative units or other Proposal Teams during their peak seasons.
- Performs other related duties as assigned or required.
Required:
- 3-5 years relevant business experience.
- Ability to manage multiple priorities at once.
- Communication skills, both written and verbal.
- Experience with the Microsoft Office Suite, including Word, Excel, PowerPoint.
- Bachelors Degree
- Experience in Qvidian.
- Previous experience in the employee benefits marketplace and/or knowledge of the proposal process.
- Familiarity with RFP documents.
At MetLife, we’re leading the global transformation of an industry we’ve long defined. United in purpose, diverse in perspective, we’re dedicated to making a difference in the lives of our customers.