Scheduler

Job Description

Join our team as a days shift, full-time, Orthopedics scheduler in Tulsa, OK.

Why Join Us?

Thrive in a People-First Environment and Make Healthcare Better

• Thrive: We empower our team with career growth opportunities, tuition assistance, and resources that support your wellness, education, and financial well-being.
• People-First: We prioritize your well-being with paid time off, comprehensive health benefits, and a supportive, inclusive culture where you are valued and cared for.
• Make Healthcare Better: We use advanced technology to support our team and enhance patient care.

Get to Know Your Team:

• Utica Park Clinic, founded in 1982, is a multi-specialty medical group with more than 300 employed physicians and advanced practice providers representing over 25 specialties across 80 plus clinics in Oklahoma.

• Answers multi-line telephones, takes messages and schedules new patient appointments.
• Schedules appointments and testing as requested and instructs the patient.
• Answers questions regarding patient appointments and testing.
• Maintains and updates current demographic and insurance information.
• Type’s letters, memos or other correspondence as requested.
• Greets patients and public in a prompt, pleasant and helpful manner.
• Verifies necessary information such as insurance and authorizations and records it appropriately.
• Documents information regarding patient appointments and testing in appointment notes, order notes and clinic notes.
• Operates the fax machine, printers and copy machine.
• Notify outside facilities with appropriate patient information and documentation.
• Change toner on the copier, call for service or maintenance of equipment.
• Communicate verbally and by GEMMS messaging regarding patient appointments, testing and care with clinical staff.
• Maintains order status in GEMMS.
• Maintains GEMMS messages in a timely manner.
• Obtains authorization for appointments and testing.
• Collect co-pay and other payments from patients and log appropriately.
• Complete payment batch out daily and forward to appropriate staff.
• Float as needed.
• Follow check-out policy and procedure.
• Attend staff meetings.

Job Requirements:

• High school graduation or GED
• Graduation from a business school/college and/or business courses helpful.
• Word processing and computer experience

Preferred Requirements:

• Prefer one year experience in a medical office or hospital setting.