Organization

Project Managers

Pay

$18.07

Pay Frequency

Hourly

Full Time / Part Time

Full time

Job Summary

The Project Coordinator is responsible for assisting in the coordination of marketing materials, forms, and official documents for internal divisions and external non-profits. Working under the direction of the Project Manager, the Project Coordinator facilitates communication between clients, the graphic design team, and the print shop to ensure efficient project execution. This role involves guiding clients through the design and printing process, maintaining clear communication, and assisting with project setup. The Project Coordinator is expected to have a basic understanding of graphic design principles, terminology, and a strong emphasis on customer service.

Job Description

Essential Job Functions:

• Serve as a key point of contact between clients, the graphic design team, and the print shop to ensure effective communication and project success.
• Assist clients in setting up project requests, providing basic guidance on design requirements, and informing them of available graphic design services.
• Coordinate job details such as project scope, timelines, and deliverables between clients and internal teams.
• Communicate project updates to clients and answer questions via email and phone, ensuring smooth progress and satisfaction.
• Support the graphic design team by providing necessary job details, including content, layout preferences, and client specifications.
• Assist with proofing designs and ensuring that final materials meet client approval before proceeding with production.
• Enter project details into the project management system (Print Shop Pro), ensuring accuracy and timely delivery of jobs.
• Monitor project timelines, ensuring jobs are completed on schedule and within budget.
• Provide basic customer service to address concerns and ensure client satisfaction.
• Assist with the evaluation of existing forms to identify potential areas for consolidation or improvement.
• Assist in preparing project quotes as requested and maintain clear records of project progress and client interactions.

Additional Job Description

Experience:

• Basic understanding of graphic design principles and terminology.
• Excellent verbal and written communication skills, with the ability to interact professionally with clients and internal teams.
• Strong organizational skills with attention to detail and the ability to handle multiple projects simultaneously.
• Customer-focused mindset with a commitment to providing excellent service and solving client issues.
• Proficiency in using email and project management software.
• Ability to work collaboratively with the Project Manager and adapt to guidance as needed to meet project goals.
• A positive attitude and willingness to learn in a fast-paced, team-oriented environment.

Preferred:

• Experience in project coordination or customer service, especially in a design or printing environment.
• Familiarity with print processes and file preparation for production.

Qualifications Required

To perform this job successfully, an individual must be able to perform each essential job function satisfactorily. The requirements listed below are representative of the knowledge, skill, and abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Required Skills, Knowledge, and Abilities

Skills in customer service with the ability to communicate clearly and professionally with clients and internal teams. Proficiency in using computer applications, able to maintain organized records and track project progress and client interactions accurately.

A basic knowledge of graphic design principles, print processes, and materials commonly used in marketing and official documents. Familiarity with departmental policies and procedures related to forms and document production is beneficial. The ability to learn new tools, processes, and technologies as needed for the role is essential.

Ability to interpret and understand customer needs and translate them into clear project requirements. Strong written and verbal communication skills are necessary, with the ability to express ideas clearly and collaborate with others. The ability to work collaboratively in a team environment, adapt to feedback, and maintain a positive, solutions-focused attitude throughout the project process is also required.

Computer Skills

To perform this job successfully, an individual should have knowledge of Project Management applications, as well as word processing, spreadsheet, database, and Internet applications.

Supervisory Responsibilities

This job has no supervisory responsibilities.

Education and/or Experience

High school diploma or (GED); and over three years full-time paid employment in an office service, printing, forms control position or a closely related job.

Language Skills

Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers and employees of the organization.

Mathematical Skills

Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumferences, and volume. Ability to apply concepts of basic algebra and geometry.

Reasoning Ability

Ability to apply common sense understanding to carry out instructions furnished in written, oral, of diagram form. Ability to deal with problems involving several concrete variables in standardized situations.

Certificates, Licenses, Registrations
None required.

Physical Demands

The physical demands described here are representative of those that must be met by an individual to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to assume a stationary position; to operate, activate, use, prepare, inspect, detect, position; to reach with hands and arms; and to communicate, convey, express oneself, and exchange information. The employee is occasionally required to move or transverse; and ascend/descend, traverse. The employee must regularly lift and/or move up 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The noise level in the work environment is usually moderate.

EEO STATEMENT

Tulsa County does not discriminate against any individual because of race, color, sex, age, religion, national origin, ancestry, marital status, disability, or political affiliation (except when such person advocates or belongs to an organization which advocates the overthrow of our constituted government by force or violence) with regard to all terms, conditions, eligibilities, and privileges of employment for all positions in the County.

NOTE: Job descriptions are subject to change based on changing business needs and conditions.

Location

HQ