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Program Manager

Program Manager

locationTulsa, OK, USA
remoteOnsite
PublishedPublished: Published 1 month ago
Operations
Program Manager -

Job Number:

243137

Organization

: National Resource Ctr For Yth.

Job Location

: Oklahoma-Tulsa

Schedule

: Full-time Work Schedule: Monday - Friday 8:30 am - 5:00 pm Work Type: Hybrid Salary Range: Salary is negotiable up to $72,500, commensurate with education and experience Benefits Provided: Yes Required Attachments: Resume, Cover Letter

Job Description

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The National Resource Center for Youth Services (NRCYS)at the University of Oklahoma (OU) has been improving the effectiveness of human services for over 50 years. NRCYS provides training and technical assistance to programs in Oklahoma and nationally. Specializing in training and consultation, NRCYS is a leader in youth service philosophy, best practices, and youth engagement.

Position Summary

This position monitors, coordinates, and directs the day-to-day obligations and personnel to ensure efficient and effective service delivery and operations directly related to the implementation of assigned projects and programs; uses independent judgment within the framework of the projects and programs and established policies in decisions affecting agency activities; and makes recommendations and assists in the formulation of agency objectives, policies, and plans.

A significant focus of this position will be generating new customers and coordinating the fee-based training efforts of the NRCYS on a national level. This position also meets critical tasks associated with the OU Child Welfare Training Collaborative through a sponsored program agreement with the state of Oklahoma Department of Human Services (OKDHS) to provide child welfare new Specialist training.

Duties

  • Supervise staff as assigned to oversee the implementation of projects and programs. Communicate clearly and directly with assigned staff concerning performance expectations, productivity, and accountability in implementing projects and programs. Meet with staff a minimum of two times per month.
  • Develop and communicate current policy and procedures through meetings and training.
  • Plan, implement, analyze, and evaluate projects, programs, fee-based training services, and agency operations, goals, and outcomes.
  • Communicate, strategize, collaborate, and plan with contractors, other programs, and stakeholders on current trends, best practices, and program/training development through meetings, telephone, and email correspondence.
  • Facilitate communication with potential and existing customers to provide information and generate proposals for new business for the organization's fee-based activities, including training, projects, and product sales.
  • Facilitate and oversee the creation of new training and updates of core training and certification offerings of NRCYS.
  • Facilitate and coordinate the development of new NRCYS trainers to deliver new and core training and certification offerings of NRCYS.
  • Plan and facilitate activities, training, and capacity-building technical assistance that support state and national initiatives of NRCYS.
  • Coordinate and oversee efforts for selecting, supervising, training, coaching, and evaluating program supervisors, trainers, and staff.
  • Plan and attend meetings (internal and external) to include but not be limited to NRCYS Executive Management Team (EMT) Meetings, NRCYS Staff Meetings, NRCYS Leadership Meetings, Contract/Project Meetings with funders, and University meetings as needed.
  • Monitor and enhance the knowledge base on national and other states' best practice initiatives to make informed decisions and recommendations regarding the ongoing management and improvement of projects, programs, and agency initiatives.
  • Collect and analyze data. Write reports. Utilize data to inform decision-making to benefit specific projects, programs, and agency initiatives.
  • Uphold, safeguard, and engage in activities to support the University's mission, NRCYS vision, mission, values, and core principles.

Job Requirements

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Qualifications:

Required Education: Bachelor's degree, AND:

  • 48 months of program development, program management or related experience.

Equivalency/Substitution: Will accept 48 months of related experience in lieu of the Bachelor's degree for a total of 96 months of related experience.

Working Conditions:

  • Physical: Ability to engage in repetitive motions.
  • Environmental: Standard Office Environment. Frequent exposure to pressure caused by deadlines and busy periods. May be required to travel. May require contact with other departments and university officials.

Certifications or Licenses:

  • Valid Driver's License

Knowledge, Skills & Abilities:

  • Able to communicate well and build rapport quickly with students, faculty and staff
  • Proficient in Microsoft Office
  • Highly organized and able to handle multiple projects and deadlines
  • Able to read and interpret policy as well as State and Federal regulations
  • Able to effectively evaluate projects/programs and produce comprehensive reports
  • Able to supervise staff and communicate directions and expectations effectively
  • Strong initiative to solve problems
  • Able to work well with interdepartmental teams and initiatives.
Special Instructions: If you are selected as a final candidate for this position, you will be subject to The University of Oklahoma Norman Campus Tuberculosis Testing policy. To view the policy, visit https://hr.ou.edu/Policies-Handbooks/TB-Testing.

Why You Belong at the University of Oklahoma: The University of Oklahoma fosters an inclusive culture of respect and civility, belonging, and access, which are essential to our collective pursuit of excellence and our determination to change lives. The unique talents, perspectives, and experiences of our community enrich the learning, and working environment at OU, inspiring us to harness our innovation, creativity, and collaboration for the advancement of people everywhere.

Equal Employment Opportunity Statement: The University of Oklahoma, in compliance with all applicable federal and state laws and regulations, does not discriminate based on race, color, national origin, sex, sexual orientation, genetic information, gender identity, gender expression, age, religion, disability, political beliefs, or status as a veteran in any of its policies, practices, or procedures. This includes, but is not limited to, admissions, employment, financial aid, housing, services in educational programs or activities, and health care services that the University operates or provides.

Hiring contingent upon a Background Check?: Yes Special Indications: Hiring contingent upon police records check

Job Posting

: Dec 19, 2024