Effective date: June 13, 2023
PRIVACY POLICY
Contents
1.Introduction; Scope of this Policy.
2.Where We Are a Service Provider.
3.Personal Data We Collect About You and Why.
4.Information We Disclose.
5.Cookies and similar Tracking Technologies; “Do Not Track”.
6.Overview of Your Data Rights.
7.Your California Privacy Rights.
8.Your Nevada Privacy Rights.
9.Your Rights and Control under EU GDPR.
10.Data Security and Integrity.
11.Retention and Removal.
12.Information on Children.
13.Right to Revise.
14.Contact Details.
15.Privacy Contacts.
Introduction; Scope of this Policy.
The purpose of this Privacy Policy (the “Policy”) is to describe how we collect, use, store, protect, and disclose personal data online and offline either via our websites or related applications. This Policy applies to personal data we collect or use, and applications owned or controlled by Govermentjobs.com, Inc. (DBA “NEOGOV”), including our related brands NEOGOV.com, NEOED.com, Governmentjobs.com, Schooljobs.com, and our mobile app(s) (collectively referred to as the “Services”), or affiliated companies (collectively referred to herein as “Governmentjobs”, "Schooljobs", “NEOGOV”, “NEOED”, “we”, “us”, or “our”).
By using any part of the Services you agree that you have read this policy, your personal data will be processed as described herein, and you agree to be bound by this Policy. This Policy is incorporated into our Terms of Use. Definitions not explicitly defined herein shall retain the meaning as prescribed in the Terms of Use. Any dispute related to privacy is subject to the Terms of Use and this Policy, including limitations on liability.
This Policy does not apply to (1) personal data controlled by our Customers (employers that utilize our Services, described further below); (2) personal data collected by unaffiliated sites that link to or are accessible from our Services; (3) personal data our partners may collect directly from you and control; (4) personal data collected and processed by us about our employees or job applicants responding to our job offers; and, (5) non-personal data derived from personal data, including any data that is aggregated, de-identified, or anonymized, statistical data, insights, or other predictive data that is sufficiently different from your personal data that it cannot be reversed engineered through reasonable means, or otherwise identified from analysis or further processing of the derived data (collectively referred to as the “Platform Data”). We use Platform Data to provide Customers with useful and relevant insights, build features and data services, and improve our Services.
We are the controller for the personal data discussed in this Policy, except as noted in the “Where We Are a Service Provider” section below.
Where We Are a Service Provider
Our Customers are organizations such as federal, state, local, tribal, or other municipal government agencies (including administrative agencies, departments, and offices thereof), private businesses, and educational institutions (including without limitation K-12 schools, colleges, universities, and vocational schools), who use our Services to evaluate job applicants and manage their relationship with their personnel. When we provide our Services to our Customers, the Customer generally controls and manages the personal data, and we process personal data as a data processor or service provider. Our legal obligations as a processor and service provider are set out in our Customer contracts and policies.
For instance, if you apply to a job or your employer utilizes our Services to manage their relationship with you, the personal data collected about you is generally controlled by the employer (our Customer). This Policy does not describe the processing of your personal data by our Customers, and we encourage you to visit the Customer’s privacy policy for information about their privacy practices. For example, if you applied to a job at a local state agency, you should contact that agency with any questions you may have relating to the personal data processing by that state agency within our Services.
Where we serve as a data processor, our Customer contracts and policies require us to either instruct you to contact our Customer, or redirect your inquiry to our Customer.
Personal Data We Collect About You and Why.
In this Section we set out general categories of personal data we may collect and the purpose for using your personal data, including the personal data collected and processed over the past year. We collect and process personal data to provide you the Services, fulfill our contractual responsibility to deliver the Services to our Customers, fulfill your requests, and pursue our legitimate interests and our business and commercial purposes. We also automatically collect data during your usage and collect other personal data about you from other sources. Your personal data will only be collected and used for purposes stated herein, where you provide additional consent, or as required by law or regulation - including national security or law enforcement requirements.
Information Provided by You.
We collect personal data from you directly when you visit our Services from either your computer, mobile phone, or other device, attend one our events, or communicate with our personnel. The categories of personal data we collect from you, including over the past year, involve the following:
Types of Personal Data
Why the Personal Data is collected
Identification, account, and contact data, including your name, username and password, professional or personal email address, professional or personal telephone phone number, and account preferences.
Create your account, perform and manage our relationship with you and our Customers, and facilitate the relationship between you and our Customers for their hiring and employment purposes.
Communicate with you and send you information as part of the Services regarding your questions, comments, requests for information, contests you entered into, upcoming events, newsletters and surveys, technical notices, security alerts, statements and invoices, support and administrative messages, significant updates to the Services or policies, as well as relevant notifications regarding your account.
Notify you about our Services and events that we believe will interest you, for our legitimate interests in conducting direct marketing, or to the extent you’ve provided your consent. If you purchased or sent us an inquiry regarding our Services, we may send you information about similar Service you may be interested in. To learn how to manage these communications, see the “Your Data Rights” section of this Policy.
Provide support services, answer your requests, comments, and questions, troubleshoot, and diagnose problems with our Services.
Verify your identity, respond to legal requests, enforce our legal agreements where applicable, prevent fraud or potentially illegal activities, maintain security, and screen for and prevent undesirable or abusive activity.
Profile and employment data including your name, professional or personal postal address, professional or personal e-mail or telephone number, employer name and location, job title or area of expertise, work experience and performance data, search history, job interest cards, education history, skills, certificates, and licenses.
We may collect age, gender, ethnicity, race, marital or other status, and in some cases, data related to your personal health, emergency contacts, biometric data when using our mobile app or time clocks, financial account data, and state issued identifiers such as driver’s ID and social security number. Some of our Customers are required to collect this personal data by law. We also collect any other supplemental personal data added at your discretion or requested by our Customer, including answers to minimum quality questions, and status of background checks or assessment tests.
Perform and manage our relationship with you and our Customers, and facilitate the relationship between you and our Customers for their hiring and employment purposes.
Provide you personalized recommendations of content, features, and Services, including to enable you to search and apply for jobs, match you with employers and job listings, help our Customers find and contact you, and display targeted notices and messages from our Customers
Make improvements, enhancements, or modifications to the Services through data analysis and research of usage trends, and feedback sessions.
Produce Platform Data and conduct research on social, economic, and sectoral employment and hiring trends.
Provide support services, answer your requests, comments, and questions, troubleshoot, and diagnose problems with our Services.
If our Customer uses biometric scanning on a timeclock, we may create data using a mathematical algorithm based off your fingerprint and store that Biometric Data. For more information regarding our use of Biometric data, please see our Biometric Data Notice.
Verify your identity, respond to legal requests, enforce our legal agreements where applicable, prevent fraud or potentially illegal activities, maintain security, and screen for and prevent undesirable or abusive activity.
Communications and publication data including communication content within emails, phone and other voice recordings, online forms, chats, forums including our Customer Community, date and time of the communication, and the communication method.
Make improvements, enhancements, or modifications to the Services based on your feedback collected through feedback sessions or content you post within our Services or the Customer Community about your experience using our Services.
Determine Services, events, newsletters, or contests that we believe will interest you and notify you.
Provide support services, answer your requests, comments, and questions, troubleshoot, and diagnose problems with our Services.
Verify your identity, respond to legal requests, enforce our legal agreements where applicable, prevent fraud or potentially illegal activities, maintain security, and screen for and prevent undesirable or abusive activity.
Contact preferences data including marketing content preferences, and the status of whether you opted-out of our marketing notices.
Manage and track your preferences for communications you receive from us, identify trends in the interactions with our Services, and measure the performance of our communications.
Make your profile viewable to employers, depending on your settings.
Transaction and billing data including the Service purchased, billing details, financial data corresponding to your selected method of payment (e.g. a credit card or a bank account number).
To facilitate your payment and billing for Services, facilitate payroll and tax Services for our Customers, and detect and prevent fraud.
You may voluntarily submit other personal data to us through our Services that we do not request and are not required for the relevant data processing activity. In such instances, you are solely responsible for such personal data.
Information Collected Automatically.
With the help of our Service Providers, we also automatically collect personal data about you and your device and how you interact with our Services. Categories of personal data collected automatically include the following:
Types of Personal Data
Why the Personal Data is collected
Usage data including Services you purchase, IP address, webpages visited, what you click on, features you use, how often and when you use features, location of usage, jobs performed, Service configurations, browser type and version, error logs, and e-mails you view; and,
Device data including device address or other unique device identifying numbers, type of device, software and hardware attributes, your operating system, system and performance data, and mobile application permissions including cellular data, geolocation, access to photos, camera, calendars, and reminders.
Perform and manage our relationship with you and our Customers, and facilitate the relationship between you and our Customers for their hiring and employment purposes.
Track your preferences and provide you personalized recommendations of content, features, and Services.
Make improvements, enhancements, or modifications to the Services
Produce Platform Data and conduct research on social, economic, and sectoral employment and hiring trends.
If our Customer utilizes our mobile application or our time and attendance services where you clock in and out of your job, we may collect data based off your fingerprint or facial ID. For more information regarding our use of Biometric data, please see our Biometric Data Notice.
Verify your identity, respond to legal requests, enforce our legal agreements where applicable, prevent fraud or potentially illegal activities, maintain security, and screen for and prevent undesirable or abusive activity.
Location data including your device’s location through data that indicates a country, state, city or postal code, and in certain instances, by tracking the latitude and longitude of your IP address, Wi-Fi address, or device.
Where one of our Customers utilizes our time clock features and you use it to punch in and out of your work shifts.
Verify your identity, respond to legal requests, enforce our legal agreements where applicable, prevent fraud or potentially illegal activities, maintain security, and screen for and prevent undesirable or abusive activity
Log and other automatic data collection including data about the nature of each access, IP address, ISP, files viewed, content changes in certain cases, operating systems, device type and timestamps, pages you view, links you click, browser type, access times, and addresses of websites you were on just before you arrived on our Website.
Track your preferences and provide you personalized recommendations of content, features, and Services.
Make improvements, enhancements, or modifications to the Services.
Ensure you can use our Services in conjunction with other services and facilitate your use of integrations.
Produce Platform Data and conduct research on social, economic, and sectoral employment and hiring trends.
Verify your identity, respond to legal requests, enforce our legal agreements where applicable, prevent fraud or potentially illegal activities, maintain security, and screen for and prevent undesirable or abusive activity.
Cookies, pixel tags (“web beacons”), and embedded scripts within our communications and on our Services to collect data related to usage, location, device and logs.
Among other reasons, we use various cookies and other tracking technologies to provide our Services, track your preferences, provide personalized recommendations of content, features, and Services, deliver more relevant ads, including ads on websites and applications other than on our Services, and help us understand how our websites and communications are being used. For more information on Cookies see the “Cookies and similar Tracking Technologies; “Do Not Track” section below.
Information from Other Sources.
We also receive your personal data described in this policy from third party sources, including from your employer (our Customer), third party companies we purchase personal data, partners, including partners listed on our Marketplace, and co-organizers and sponsors for our events and webinars.
Partners. We collect and use personal data originally collected by partners for joint product and marketing opportunities. For example, we receive profile data about the status of background checks and assessments you participate in, updates from payment processors regarding your purchases, receipts and analytics for text communications and emails you send and receive, or other profile data from integrated systems employers choose to connect with our Services. If you sign into our Services with Facebook or other single sign on services, we import the requested data from your account.
Data brokers. We purchase additional contact data to supplement and correct the contact and employment data we collect, including your name, professional or personal email address, professional or personal telephone phone number, employer name and location, job title or area of expertise.
Public sources. We collect personal data from publicly accessible websites and government sources, including your name, email address, and other profile data such as job title, employer name, and professional expertise.
We combine personal data about you from your use of the Services with other personal data to make inferences about you or our Customers. We may produce insights with the help of independent sources and processors. If you believe that your personal data was improperly collected or provided to use by one of the sources described above, please contact us at privacy@governmentjobs.com.
Information Collected When Using the PowerLine Application
Our purpose in providing the PowerLine Application (“App”) is very simple: to help you maximize your mental wellbeing. Our commitment to protecting your privacy while using the App comes from a deep awareness of the sensitivity of information regarding one’s mental wellbeing. If your employer has sponsored your access to our App, we will only collect from you the minimum personal information necessary to set up your initial access to the App (name, email address). Thereafter, your access to and use of the App will be anonymous and will not be tracked. In this way, we can protect your privacy while helping you manage your health.
Anonymous Data refers to data that by itself does not permit the identification of a specific individual. We collect such information only insofar as is necessary or appropriate to fulfill the purpose of your interaction with the App. We may collect the following types of Anonymous Data when you use the App:
- Measurement data produced by the Apps. We may collect the Apps version, device hardware model, device operating system (OS) version, language and region settings, or timestamp.
- Apps crash reports. When the App crashes, we may collect information relating to the crash including device state, device hardware model, device OS version, and software processes that triggered the crash.
- Apps usage and interactions. We may collect statistics about the behavior of users of the App to understand how they interact with the App and for error reporting.
Information We Disclose.
We share personal data with other parties for the purposes stated herein or as required by law. The following categories are the entities we’ve shared personal data with, including over the past year.
To Customers.
We disclose personal data to our Customers (your current or potential employer) that utilize our services. For instance, when a job applicant responds to a job posting, we will share your personal data with the employer in order to facilitate the job search and hiring process. If your current or former employer uses one of our Services, personal data you input into those Services is accessible by that employer’s end users - subject to the security and access controls set up by the employer. In addition, if you sign up for an Access membership, we may share your personal data with Customers and their designated agents for recruitment purposes or to demonstrate to Customers or potential Customers products designed to enhance their recruitment capabilities. You may cancel your Access membership at any time.
To Service Providers.
We share personal data with services providers to provide services on our behalf. For instance, we use service providers to facilitate our support services, data security, email, web hosting, research and analytics, data enrichment services, deliver and help us track our marketing and advertising content, process credit card payments, deliver payroll processing and disbursements, coordinate our customer conferences, and manage our sales and customer relations.
We share personal data with analytics and advertising companies that may act as our processor and a controller in other instances. We work with other entities to perform research, under controls that are designed to protect your privacy. We publish or allow others to publish insights, presented as either aggregated, anonymized, de-identified, or non-personal data.
If you download or access content on our Services or attend an event or webinar we host or co-host, we may share your personal data with sponsors of the event or webinar. The sponsor may also be a controller of your personal data in this instance, and processing of your personal data will be subject to the sponsors’ privacy statements as well.
To other parties when you give your consent.
We may also share personal data where you provide your consent or post your personal data publicly. Where required by law, additional consent is obtained before personal data is transferred to us or forwarded to other parties. For example, we share personal data with background check providers if a job applicant consents and we are instructed to do so by our Customers.
During your use of the Services, you may have the opportunity to visit or link to other websites, including websites by third parties unaffiliated with us. We have no relationship or control over unaffiliated websites. These websites might collect personal data about you, and you should review the privacy policies of such other websites to see how they treat your personal data.
To other third parties where required by law.
We also share personal data or data in order to meet any applicable law, regulation, legal process or enforceable governmental request, investigate violations and enforce policies, detect, prevent, or otherwise address fraud, protect against harm to the rights, property or safety of our users or the public, protect your vital interests or the vital interests of another natural person; and where disclosure is necessary for establishment, exercise or defense of legal claims or where there is reasonable belief that disclosure is required by law or regulations.
Mergers, Acquisitions, Dissolutions, Affiliates.
We may transfer or disclose personal data to another entity who acquires or may acquire any or all of our business units, whether such acquisition is by way of merger, consolidation or purchase of all or a substantial portion of our assets, or bankruptcy. We disclose personal data to our affiliates with our Customers’ consent in order to facilitate any Service transition or implementation services.
Cookies and similar Tracking Technologies; “Do Not Track”.
A cookie is a file containing an identifier (a string of letters and numbers) that is sent by a web server to a web browser and is stored by the browser and device you use to access our Services. The identifier is then sent back to the server each time the browser requests a page from the server.
Cookies may be either “persistent” cookies or “session” cookies. A persistent cookie will be stored by a web browser and will remain valid until its set expiry date, unless deleted by the user before the expiry date; a session cookie, on the other hand, will expire at the end of the user session, when the web browser is closed.
We and our partners use cookies on our Services. Insofar as those cookies are not necessary for the provision of our Services, or the legitimate interests of delivering and optimizing our Services, we receive your consent to use of cookies when you first visit our Services. When your browser or device allows it, we use both session cookies and persistent cookies for the following purposes:
Authentication to identify you when you visit our Services, as you navigate our Services, to confirm whether you are currently logged in, and determine if an occurrence affects you.
Metrics to determine how you use the Services, what features you utilize and how often, how much time you spend on the Services and features, and other details about the hiring and HR process. This data is aggregated and anonymized.
Personalization to store information about your preferences and personalize our Services to you, including to supply Customers with details about their hiring processes, and provide job recommendations to job applicants and Customers based on their past interest.
Security to protect user accounts, including preventing fraudulent use of login credentials and to protect our Services generally.
Advertising and feedback to determine whether our advertising and feedback inquiries are received, opened, if the content or campaign is effective, and to provide you more specific content about Services we or our partners offer.
Analysis to help us analyze the use and performance of our Services, and display different versions of features or content, all of which helps us determine what parts of our Services need improvement and which ones you enjoy most (which may include marketing content).
Google Analytics and Adsense to analyze the use of our Services and publish a