Organizational Development Specialist
Other
Description
- Position Summary The Organizational Development (OD) Specialist at the Tulsa Health Department drives learning and development initiatives that enhance employee performance and leadership potential, aligning these efforts with the agency’s workforce development plan and strategic goals. The OD Specialist enhances employee performance and organizational effectiveness by developing targeted training and process improvements. Leveraging the THD University (LMS), the OD Specialist designs interactive eLearning programs and creates tailored learning paths to equip THD staff with the skills and knowledge needed to achieve departmental and organizational goals. This role promotes continuous workforce improvement by cultivating a culture of learning, inclusivity, and collaboration within the Tulsa Health Department.
The following functions represent the majority of the duties performed by the position but are not meant to be all-inclusive or prevent other duties from being assigned when necessary. Examples of Duties
- Principal Duties and Responsibilities/Essential Job Functions
ESSENTIAL JOB FUNCTIONS:
Training and Facilitation (70% of the time)
1. Organize, coordinate, and provide support for THD training sessions.
2. Facilitate in-person and virtual training sessions on team dynamics, performance improvement, conflict resolution, communication skills, leadership skills, soft skills, etc.
3. Use diverse training and facilitation techniques to boost learner engagement, ensure effective knowledge transfer, strengthen skill development, and achieve optimal learning outcomes.
4. Develop and continuously refine training materials - such as learning guides, presentations, and e-learning resources - ensuring they remain relevant, engaging, and impactful.
5. Evaluate the effectiveness of training programs and consistently enhance content based on participant feedback and learning outcomes.
6. Track and log attendance for Quarterly Meetings, monthly trainings, and other events as necessary.
7. Maintain training and development calendar to provide continuous learning opportunities while mitigating training conflicts.
New Hire Onboarding / New Hire Orientation (NHO) (10% of the time)
1. Coordinate with department and program leaders and facilitate the New Hire Onboarding and Orientation programs, ensuring smooth integration into the company and a clear understanding of employee policies and procedures.
2. Create and maintain onboarding materials, such as welcome packets, presentations, agendas, and checklists, to support a positive and informative new hire experience.
3. Collaborate with HR to ensure all compliance-related training and paperwork are completed during onboarding.
4. Monitor and assess the effectiveness of the onboarding process, collecting feedback from new employees to improve the onboarding/orientation experiences continuously.
5. Conduct Stay Surveys within the first 180 days of new employees’ tenure to support new hires, addressing any concerns and ensuring they have the resources needed to succeed.
6. Ensure timely communication and follow-up with new hires to foster engagement and retention from day one.
Program Development and Implementation (10% of the time)
1. Assist the Organizational Development Manager in developing leadership development curriculum, training materials, and resources, including e-learning modules, workshops, and seminars, ensuring they are engaging and aligned with best practices.
2. Implement training programs using various delivery methods, such as in-person training, virtual learning, or blended learning approaches, to accommodate diverse learning styles.
3. Monitor and evaluate the effectiveness of programs through feedback, assessments, and performance metrics, making data-driven improvements as necessary.
4. Additional responsibilities that fall under the workforce development plan.
Collaboration and Partnership (10% of the time)
1. Collaborate with cross-functional teams to design and implement programs that enhance workforce skills and promote a culture of continuous learning.
2. Partner with external organizations, training providers, and industry experts to leverage resources and best practices for program development.
3. Facilitate open communication and feedback channels between departments to ensure training programs address specific challenges and opportunities.
4. Participate in OD team meetings to share insights, strategies, and successes, promoting a collaborative OD environment.
5. Engage in networking opportunities and industry events to build connections that can benefit organizational learning and development efforts.
6. Other duties, as assigned, including those required to fulfill activities supporting public health emergency operations. Typical Qualifications
- Qualifications/Specifications/Knowledge and Skills QUALIFICATIONS / SPECIFICATIONS:
Education: A bachelor’s degree in organizational development, human resources, public health, business administration, instructional design, adult education, or a related field is preferred.
Experience: 2-4 years working in corporate training, organizational development, or an academic setting. Working with Learning Management Systems is a plus.
KNOWLEDGE AND SKILLS
• Strong interpersonal, organizational, written, and verbal skills are a requirement.
• Demonstrated ability to work with diverse teams and foster an inclusive environment.
• Proficient in comprehending and applying advanced concepts, including adult learning theories, motivational strategies, and classroom management principles, to enhance instructional effectiveness.
• Solutions-oriented mindset with strong critical thinking skills, a willingness to embrace innovation, and strong internal motivation to seek out and learn new information
• Proficient at managing competing priorities, organizing work, meeting tight deadlines, and tracking multiple projects is a plus.
• Familiarity with public health challenges and workforce needs is a plus.
• Proficiency in using computer applications such as Adobe Products and MS Office Suite - PowerPoint, Excel, Word, and Outlook
• Experienced in presenting training content and facilitating courses
• Competent in assessing and understanding the importance of visual aesthetics for maximizing learning outcomes
• Ability to work cooperatively with others at all levels with respect and respond appropriately in various complex situations
• Solutions-based mindset, critical thinking, and openness to innovation
• Proficient at managing competing priorities, organizing work, meeting tight deadlines, and tracking multiple projects at all times is a plus.
Licenses: Certified Professional in Learning and Performance (CPLP), Education, or PHR, desired. Supplemental Information
INTERNAL AND EXTERNAL WORKING RELATIONSHIPS
• Internal contact with the Executive Director, Associate Executive Director, Associate Directors, Sr. Directors, Managers and THD employees.
• Frequent internal communication with other ER&D personnel to provide and gather information.
PHYSICAL EFFORT
• Routinely use standard office equipment such as computers, phones, and photocopiers.
• Move light objects weighing less than 20 pounds in short distances.
• Move in and around an office setting.
• Communicate/present in front of small and large groups of people.
• Repetitive hand and arm movement related to computer and telephone operation.
• Reaching, grasping, talking, and visual acuity are required to work in this role effectively.
SUPERVISORY RESPONSIBILITY/ACCOUNTABILITY
Direct Supervision – None
Indirect Supervision – None
Budget/Money/Material – Responsible for assigned computer hardware and software equipment
Reports to – Organizational Development Manager
Location-On Site
WORKING CONDITIONS
• Must be flexible to meet the needs of various schedules; hours may fluctuate based on the priority of deadlines and workload.
SPECIAL REQUIREMENTS
• Must maintain THD record confidentiality according to HIPAA regulations.
• Must possess the ability and willingness to perform job-related travel as needed.
• Must commit to the vision, mission, and values of the Tulsa Health Department.
• Must be punctual and work required shifts