Manager, Business Communications (Healthcare)

At CVS Health, we’re building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.

As the nation’s leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues – caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day.

Position Summary

As the Senior Manager, Business Communications (Medicare) you will be responsible for the creation and editing of written content for a variety of communications designed to address the needs of our Medicare members. As the writer you will ensure all content meets our brand standards for style, readability and plain language, and will work closely with other roles in the organization, such as designers, web content developers, product managers, and subject matter experts to ensure the smooth creation, production and distribution of assigned communication projects.

What you will do

• Develop tactical and operational plans to achieve the Business Communications area's goals, and communicates plans to managers, supervisors, and individual contributors.
• Ensure team compliance with policies and procedures to achieve the organization's Business Communications goals and objectives.
• Coordinate communications solutions with organizational objectives.
• Benchmark key performance indicators for measuring effectiveness of communication initiatives.
• Determine best practices and audience insight for communication services.
• Collaborate with communication professionals to support integrated communication efforts.
• Audit communication materials for accuracy, appropriateness, and reflection of organizational core values.
• Manage operational aspects of the team (e.g., budget, performance, and compliance), and implements workforce and succession plans to meet business needs.

Required Qualifications

• 3-5 years’ experience writing in a corporate environment, with experience in the health care industry and a compliance-driven environment.
• Proficiency with Adobe Acrobat and Microsoft Word, Excel and PowerPoint
• Experience writing for a variety of communication vehicles, from basic letters to omni-channel digital pieces (work samples/portfolio required)
• Strong attention to detail, with experience to confidently take a project from concept to final execution.
• Strong project management and oral/written communication skills
• Comfortable working as either a leader or active team member on high-profile projects with other persons from a range of business units and organizational levels.

Education

• College Degree or equivalent work experience

Anticipated Weekly Hours

40

Time Type

Full time

Pay Range

The typical pay range for this role is:

$54,300.00 - $119,340.00

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.

Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.

Great benefits for great people

We take pride in our comprehensive and competitive mix of pay and benefits – investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include:

• Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan.

• No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.

• Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.

For more information, visit https://jobs.cvshealth.com/us/en/benefits

We anticipate the application window for this opening will close on: 05/09/2025

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.