Learning Consultant I - Consumer

Req ID: 75273

Location: Tulsa -TUL

Areas of Interest: Consumer Training & Development; Human Resources

Pay Transparency Salary Range: Not Available

Application Deadline: 08/18/2024

BOK Financial Corporation Group includes BOKF, NA; BOK Financial Securities, Inc. and BOK Financial Private Wealth, Inc. BOKF, NA operates TransFund and Cavanal Hill Investment Management, Inc. BOKF, NA operates banking divisions: Bank of Albuquerque; Bank of Oklahoma; Bank of Texas and BOK Financial®.

Bonus Type

Discretionary

Summary

If you are looking for a job that combines a passion for learning and development, an opportunity for growth, and a culture of teamwork, then you've come to the right place. We have an exciting opportunity awaiting someone like you!

Job Description

The Learning Consultant I is primarily responsible for learning solutions for our business partners. This position provides training support and project management to ensure the design, development, and delivery of learning both in-person and online curriculum. The Learning Consultant I addresses the training needs of new and existing employees to include technical skills required to perform their jobs, implementation of new technology and/or upgrades and enhancements as well as new or revised policies and procedures. They will support team strategies in the areas of technical development, new hire on-boarding, and the delivery of surveys to participants for data management and reporting of learning events.

Team Culture

We are a collaborative, conscientious, and goal-oriented team. We value initiative, and we care about the quality of our work. Managers across the line of business are readily available and accessible for any needs you may have. You are responsible for driving the process, and our leaders are there to support you. Mentorship within the team is a common practice that will provide opportunities for growth.

How You'll Spend Your Time

• You will facilitate a select group of virtual and in-person courses for individual contributors.
• You will develop and deliver monthly reporting to key stakeholders around digital learning, in-person learning, and Enterprise Learning dashboard measurements.
• You will provide support in planning classroom learning event logistics and managing supporting vendors.
• You will own the Consumer learning and Mortgage inboxes and respond to inquiries about formal learning.
• You will measure, align, assess, format and execute learning material to new and existing employees and be the face of the onboarding learning experience.
• You will regularly work with other Enterprise Learning Team member to complete preform discovery, develop curriculum and deliver training as needed.

Education & Experience Requirements

This level of knowledge is normally acquired through completion of a Bachelor’s Degree and 3-5 years in a learning & development or similar role; Or equivalent experience of 8+ years. Experience in a financial institution is preferred.

• Group facilitation strategies and presentation skills
• Strong analytical and project management skills: Pulls together information from a variety of sources in a user-friendly, business driven manner
• Training assessment, design, and e-learning experience
• Advanced knowledge of banking products/services, policy, procedures, delivery systems, i.e., deposit products, account maintenance, deposit regulations, and new account procedures, etc.
• Knowledge and understanding of Learning Management Systems.
• PC and software skills including spreadsheet, data base, and word processing applications.
• Experience working in a virtual environment with remote teams and customers
• Strong written, verbal, critical thinking, problem solving, and interpersonal communication skills
• Ability to develop reports, policies, and procedures
• Ability to organize multiple activities which require close attention to detail
• Ability to work independently to achieve goals

Working Conditions & Physical Requirements

Office - 40 lbs

BOK Financial Corporation Group is a stable and financially strong organization that provides excellent training and development to support building the long term careers of employees. With passion, skill and partnership you can make an impact on the success of the bank, customers and your own career!
Apply today and take the first step towards your next career opportunity!

The companies in BOK Financial Corporation Group are equal opportunity employers. We are committed to providing equal employment opportunities for training, compensation, transfer, promotion and other aspects of employment for all qualified applicants and employees without regard to sex, race, color, religion, national origin, age, disability, pregnancy status, sexual orientation, genetic information or veteran status.

Please contact recruiting_coordinators@bokf.com with any questions.