Inside Sales Administrator
Exciting things are happening at International! Come join our team as an Inside Sales Administrator!
As an Inside Sales Administrator for International Financial, you will drive revenue by pro-actively engaging prospective dealers nationwide. You'll understand their needs, present solutions, develop accounts, and close deals through research and effective communication. You'll also nurture existing accounts, resolve issues, and contribute to process improvements, while staying updated on industry knowledge and collaborating with marketing.
ABOUT NFC
Navistar Financial Company (NFC) is the captive finance company for International Motors, LLC* and the provider of InternationalTM Financial services.
Responsibilities
- Generates revenue by soliciting and obtaining orders, understanding and interpreting technical requirements, providing technical information, and developing accounts.
- Assesses competitors by analyzing and summarizing competitor information and trends and identifying sales opportunities.
- Develops sales opportunities by researching and identifying potential accounts, soliciting new account, building rapport, providing technical information and explanations, and preparing quotations.
- Closes new accounts by answering telephone and e-mail inquiries and verifying and entering information into Salesforce CRM tool and credit systems.
- Develops accounts by checking customer’s buying history and generates leads leveraging OEM order board.
- Maintains customer communication by troubleshooting, reporting, and tracking problems in credit applications, funding
- Maintains and improves customer records and recommends improved policies and procedures.
- Updates job knowledge by studying new financing product descriptions and participating in educational opportunities.
- Accomplishes department and organization goals by accepting ownership for accomplishing new and different requests.
- Explores opportunities to add value to job accomplishments.
- Handles both outbound and Inbound customer calling.
- Collaborates with marketing in various campaigns.
- In field visits may be required. (Travel less than 10%)
Minimum Requirements
- Bachelor's degree
OR
- At least 2 years of sales administration or customer service experience
Additional Requirements
- Qualified candidates, excluding current employees, must be legally authorized on an unrestricted basis (US Citizen, Legal Permanent Resident, Refugee or Asylee) to be employed in the United States. We do not anticipate providing employment related work sponsorship for this position (e.g., H-1B status)
Desired Skills
- Meeting sales goals requires a self-starter attitude
- Client base
- Financial product knowledge and business closing skills
- Prospecting skills
- Technical understanding of CRM systems (Sales Force)
- Building relationships
- People skills
- Data entry skills
- Customer focus
- Transportation and/or dealer finance industry experience (preferred)
Benefits and Compensation
We provide a competitive total rewards package which ensures job satisfaction both on and off the job. We offer market-based compensation, health benefits, 401(k) match, tuition assistance, EAP, legal insurance, an employee discount program, and more.
For this position, the expected salary range will be commensurate with the candidate’s applicable skills, knowledge and experience.
You can learn more about our comprehensive benefits package at https://careers.international.com/#benefits.
Company Overview
ABOUT TRATON With its brands Scania, MAN, International, and Volkswagen Truck & Bus, TRATON SE is the parent and holding company of the TRATON GROUP and one of the world’s leading commercial vehicle manufacturers. The Group’s product portfolio comprises trucks, buses, and light-duty commercial vehicles. “Transforming Transportation Together. For a sustainable world.”: this intention underlines the Company’s ambition to have a lasting and sustainable impact on the commercial vehicle business and on the Group’s commercial growth.
ABOUT INTERNATIONAL
From a one-man company built on the world-changing invention of the McCormick reaper in 1831, to the 15,000-person-strong company we are today, few companies can lay claim to a history like International. Based in Lisle, Illinois, International Motors, LLC* creates solutions that deliver greater uptime and productivity to our customers throughout the full operation of our commercial vehicles. We build International® trucks and engines and IC Bus® school and commercial buses that are as tough and as smart as the people who drive them. We also develop Fleetrite® aftermarket parts. In everything we do, our vision is to accelerate the impact of sustainable mobility to create the cleaner, safer world we all deserve. As of 2021, we joined Scania, MAN and Volkswagen Truck & Bus in TRATON GROUP, a global champion of the truck and transport services industry. To learn more, visit www.International.com.
*International Motors, LLC is d/b/a International Motors USA in Illinois, Missouri, New Jersey, Ohio, Texas, and Utah.
EEO Statement
We are an Equal Opportunity Employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
If you are a qualified individual with a disability and require a reasonable accommodation to access the online application system or participate in the interview process due to your disability, please email HUB@International.com to request assistance. Kindly specify Job Requisition Number / Job Title and Location in response. Otherwise, your request may not be considered.