Head of Zappos Marketplace , Zappos Marketplace

DESCRIPTION

Zappos is seeking a dynamic leader to drive our Marketplace strategy and operations on Amazon. In this role, you will spearhead marketplace growth initiatives, optimize sales and profitability through data-driven decisions, and build strategic brand partnerships while working cross-functionally with merchandising, operations, and technology teams. You'll be responsible for developing forward-thinking strategies, leading high-velocity events, and ensuring the successful execution of marketplace initiatives that align with Zappos' customer-first approach and company goals. The ideal candidate brings strong analytical capabilities, proven marketplace experience, and the ability to influence and align multiple stakeholders across the organization.

Key job responsibilities
• Own P&L responsibility for the marketplace business unit, developing strategies to accelerate GMV growth and profitability
• Lead and mentor a high-performing team across marketplace operations, seller success, and business development
• Drive the expansion of our seller network while ensuring alignment with Zappos' quality standards and customer experience expectations
• Collaborate with Amazon teams to optimize FBA operations, inventory management, and fulfillment processes
• Develop innovative solutions to enhance the seller experience and streamline marketplace operations • Partner with technology teams to evolve our marketplace platform capabilities
• Create and execute strategies for category expansion and seller acquisition