What you can expect
The Events Consultant will join our existing team, to help manage and support the growing demand for Online Event Support. This role will also support public and private training on all of Zoom’s services.
About the Team
This role is part of the Professional Services Organization who are responsible for consultation and deployment of events across Zoom Meetings, Webinars, Sessions and Events. Zoom is a leading provider of video communication and collaboration solutions, dedicated to connecting people through seamless and innovative technology. Our objective is to empower individuals and organizations to achieve more through effective communication and collaboration
Responsibilities
Covering all duties of the Event Services Program: discovery calls, fielding and scheduling requests, managing pricing, conducting events to include troubleshooting during these events.
Providing high-touch technical troubleshooting / support and project management for customer online events (remotely and on site).
Distributing resources accordingly to support online events.
Being self-motivated, highly detail oriented and have expert communications and soft skills.
Working collaboratively in a fast moving, high growth software company where change is a constant
What we’re looking for
Have experience with Project Management and/or Hybrid or Virtual Event Management.
Have experience troubleshooting computer hardware or software; can be Audio Visual (AV) and telephony hardware.
Have exceptional communication skills including clear and concise writing, an engaging presentation style, and group facilitation skills.
Have leadership and teamwork skills, with a demonstrated ability to collaborate across teams and roles.
Have experience working cross-functionally, especially with internal clients or subject matter experts
Salary Range or On Target Earnings:
Minimum:
$65 200,00Maximum:
$158 900,00In addition to the base salary and/or OTE listed Zoom has a Total Direct Compensation philosophy that takes into consideration; base salary, bonus and equity value.
Note: Starting pay will be based on a number of factors and commensurate with qualifications & experience.
We also have a location based compensation structure; there may be a different range for candidates in this and other locations
At Zoom, we offer a window of at least 5 days for you to apply because we believe in giving you every opportunity. Below is the potential closing date, just in case you want to mark it on your calendar. We look forward to receiving your application!
Anticipated Position Close Date:
11/26/24Ways of Working
Our structured hybrid approach is centered around our offices and remote work environments. The work style of each role, Hybrid, Remote, or In-Person is indicated in the job description/posting.
Benefits
As part of our award-winning workplace culture and commitment to delivering happiness, our benefits program offers a variety of perks, benefits, and options to help employees maintain their physical, mental, emotional, and financial health; support work-life balance; and contribute to their community in meaningful ways. Click Learn for more information.
About Us
Zoomies help people stay connected so they can get more done together. We set out to build the best collaboration platform for the enterprise, and today help people communicate better with products like Zoom Contact Center, Zoom Phone, Zoom Events, Zoom Apps, Zoom Rooms, and Zoom Webinars.
We’re problem-solvers, working at a fast pace to design solutions with our customers and users in mind. Here, you’ll work across teams to deliver impactful projects that are changing the way people communicate and enjoy opportunities to advance your career in a diverse, inclusive environment.
Our Commitment
We believe that the unique contributions of all Zoomies is the driver of our success. To make sure that our products and culture continue to incorporate everyone's perspectives and experience we never discriminate on the basis of race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. Zoom is proud to be an equal opportunity workplace and is an affirmative action employer. All your information will be kept confidential according to EEO guidelines.
We welcome people of different backgrounds, experiences, abilities and perspectives including qualified applicants with arrest and conviction records and any qualified applicants requiring reasonable accommodations in accordance with the law.
If you need assistance navigating the interview process due to a medical disability, please submit an Accommodations Request Form and someone from our team will reach out soon. This form is solely for applicants who require an accommodation due to a qualifying medical disability. Non-accommodation-related requests, such as application follow-ups or technical issues, will not be addressed.