Director, Account Executive, Fintech Sales

Ready to be a Titan?
ServiceTitan’s Director, Account Executive, Fintech Sales is an integral, highly-visible role that drives success for the ServiceTitan’s Fintech Sales team. S/he will manage a team of Fintech Sales Managers to reach the monthly/annual company and individual quota targets. The Director defines the vision and strategy for the Fintech Sales team, and coaches the team on best practices and sales strategies to achieve company targets. The Director is directly involved in our largest fintech sales deals and navigates successful partnerships with our customers and business partners.

Further, the Director is responsible for strategic initiatives and partnerships with our Marketing, Product, Growth, Customer Success, Onboarding and Deal Desk teams. S/he will provide sales perspective and guidance to product development, releases, pricing strategy, customer escalation, operational process and technology changes. The Director drives change management within the team as the company evolves.

What you'll do:

• Create and execute the go-to-market (GTM) strategy for our fintech sales motion
• Design compensation plans and quotas based on the annual operating target and headcount plan
• Lead a team of sales managers and representatives with established performance management
• Forecast, manage team pipeline and report on team outcomes
• Enable and coach the sales team on best practices and creative sales levers to close deals
• Foster & build overall relationship with key customers to drive increased adoption of fintech modules
• Go-to-resource for sales input on key strategic initiatives and projects
• Use technical and business acumen to develop new strategies and align business drivers to ServiceTitan’s solutions
• Proactively work with customers to establish critical goals, or other key performance indicators and aid the customer in achieving their goals
• Work cross-functionally with Customer Success, Strategy, Marketing, Product Management, and Sales Leadership to develop coordinated view and consistent measurement of adoption of ServiceTitan
• Track and measure business impact and report out to cross-functional stakeholders

What you'll need:

• Minimum of a Bachelor's degree.
• Proven leadership: 8+ years experience in a SaaS and/or fintech environment/company with history of exceeding sales targets and leading teams
• Demonstrated success managing managers achieving team quotas
• Demonstrated success in achieving company quota targets
• Experience in sales, service, or customer success-related role required including account planning, prospecting, running sales calls, and negotiating
• Build relationships with customers and articulate the value of ServiceTitan offerings
• Strong analytical skills and proficiency in Salesforce/CRM
• Creativity and ability to run with minimal direction in an ambiguous environment
• Demonstrated excellence in cross-functional communication, with the ability to simplify and explain complex problems to stakeholders of all levels across multiple functions
• Excellent communication skills

Be Human With Us:

Being human isn’t about checking every box on a list. It’s about the experiences we have, people we meet, and the perspectives we share. So, if you have the skills but are hesitant to apply because of your background, apply anyway. We need amazing people like you to help us challenge the conventional and think differently about the problems that we’re solving. We’re in this together. Come be human, with us.

What We Offer:

When you join our team, you’re not just accepting a job. You’re making a career move. Here’s how we’ll support you in doing some of the most impactful work of your career:

• Flextime, recognition, and support for autonomous work: Flexible time off with ample learning and development opportunities to continue growing your career. We offer a comprehensive onboarding program, leadership training for Titans at all levels, and other programs and events. Great work is rewarded through Bonusly, peer-nominated awards, and more.

• Holistic health and wellness benefits: Company-paid medical, dental, and vision (with 100% employer paid options and 90% coverage for dependents), FSA and HSA, 401k match, and telehealth options including memberships to Headspace, Galileo, One Medical, Ginger and more.

• Support for Titans at all stages of life: Parental leave and support, up to $20k in adoption reimbursement, on demand maternity support through Maven Maternity, free breast milk shipping through Maven Milk, pet insurance, legal advisory services, financial planning tools, and more.

At ServiceTitan, we celebrate individuality and uniqueness. We believe that the convergence of fresh perspectives and experiences from all walks of life is what makes our product and culture so great. We strongly encourage people from underrepresented groups to apply. We do not discriminate against employees based on race, color, religion, sex, national origin, gender identity or expression, age, disability, pregnancy (including childbirth, breastfeeding, or related medical condition), genetic information, protected military or veteran status, sexual orientation, or any other characteristic protected by applicable federal, state or local laws.

ServiceTitan is committed to fair and equitable compensation for all of our employees. We thoughtfully consider a wide range of factors when determining individual compensation. The expected salary range for this role for candidates residing in the United States is between $139,000 USD - $200,000 USD + commissions. Compensation for candidates residing outside the United States will vary by location and the specific salary range will be discussed during the hiring process. Actual compensation for an individual may vary depending on skills, performance over time, qualifications, experience, and location. In addition to the base salary, the total compensation package also includes equity and a holistic suite of benefits.