As part of Europcar Mobility Group, a global mobility solutions provider, Fox Rent A Car is a leading discount brand focused on serving budget-conscious airport travelers. With our core focus of combining technology-enabled efficiencies with proactive price management, Fox has continually grown its airport rental market share and positioned itself well as a leader in the value car rental space.
We seek a Data Engineer II with skills and experience connecting to diverse data sources and transforming data to prepare it for multiple business uses. This supports Fox Rent A Car's strategy to derive value from data for decision-making and operational efficiencies. Critical skills and technologies are:
- T-SQL programming
- DOMO (or other BI/Analytics tools such as PowerBI, Qlik, Tableau, etc.)
- IICS (or other ETL tools)
- SQL Server and PostgreSQL a plus
The primary purpose of this position is to be responsible for programming, testing, implementing, supporting, and maintaining business intelligence and analytics reporting and automation. Candidates can work with data pipelines, platforms, and business intelligence models. This position relies on instructions and pre-established guidelines to perform the job's functions.
Knowledge, Skills, and Abilities:
Education Requirements:
- Bachelor in Computer Science, Engineering, or related field
- Five years of experience can be substituted for a degree
Development - 50%
- Write, modify, and extend business intelligence and analytics datasets and reports.
- Create reports and dashboards in DOMO that provide essential KPI reporting to business teams, automate manual processes, and help the business make data-driven decisions.
- Data Extraction and Analysis: Connect to diverse data sources and analyze data to determine if data suits needs.
- Development of automated data pipelines to extract, cleanse, and transform data for intended business use.
- Development of automated processes to consolidate diverse sources of similar data into a single source of truth for Fox Rent A Car (e.g., reservations, rentals, NPS, etc.).
- Model and publish data sets for users to access through reporting and business intelligence technologies.
- Possesses and applies working knowledge of multiple languages and tools Fox Rent A Car utilizes during development. Standard tools and languages: ETL, T-SQL, Data Profiling and MDM tools, BI Modeling Tools (DOMO), and Programming Languages
- Adhere to Fox Rent A Car" 's standards and best practices.
- Have extensive knowledge of development tools and environments utilized by Fox Rent A Car.
- May act as a Product Technical Owner of a software product on occasion. ? Tech Teams – Development, Data, Infrastructure, Contractors, and Professional Services ? Responsible for adherence to strategic plan while remaining focused on the teams handling the product.
- Responsible for the technical requirements.
- Responsible for Technical User Story acceptance.
- Manages the technical debt of the product.
- Manages conflicts of interest within the development team.
- Coordinates coding efforts across one or more development teams.
- Holds Development, Technical, Professional Services, Data, and other IT teams accountable within the framework of the product.
- Accepts input and guidance from our Architecture, Infrastructure, and Development teams and acts as the voice of Professional Services on technology-related items when decisions need to be made.
- Leads troubleshooting efforts by getting the right expertise and calling "ar rooms" together when necessary.
- Acts as Scrum Master when the development team and PTO agree this is appropriate. Document Operations needs of the data platform: e.g., Outage windows, Tier, Business owner(s), User Groups, and Peak Usage Times.
Technical Support - 35%
- Resolve technical issues using excellent customer service, problem-solving, and technical thinking/reasoning skills following established support processes and metrics guidelines.
- Measure and analyze incoming issues to determine root cause; develop technical and training solutions to minimize reoccurrences and severity; report results to management.
- Accurately document all steps for resolving customer issues and gather feedback in support tracking software to enhance the identification and reporting of trends leading to recurring technical problems.
- Develop and publish support documentation for internal users for troubleshooting, training, and other areas as needed.
- Gather and forward customer feedback and suggestions for product improvement.
- The position may require 24x7 support (Tier 3).
Training - 10%
- Seek input from team members and supervisors on improving skill set. ?
- Actively applies feedback received into day-to-day work and strives to improve performance
- Actively trains with senior-level developers to improve development skills and system knowledge.
- Actively utilize training outlets as necessary to improve development skills. This could take the form of multiple items, including but not limited to self-study, in-house classes, seminars, or online training.
- Maintain professional and technical knowledge by attending ongoing training workshops, reviewing professional publications, reviewing industry best practices/procedures, and reviewing new technologies to determine fit within the organization.
- Assist in developing junior data engineers' skills or system knowledge through mentoring, knowledge transfer, code review, and shadowing.
Administration and Communication - 5 %
- Listen to others and accept input from team members.
- Clearly articulate ideas and thoughts both in verbal and written formats
- Accurately prepare written business correspondence that is coherent, grammatically correct, effective, and professional.
- Communicate status updates promptly with the project manager, lead, project team, and critical customers and supervisors regarding specific assignments and overall scheduling/coordination needs.
- Accurately record project and trouble call work assignment updates within timeframes determined by departmental standards or individual supervisors.
Technology - Essential Skills:
- Five years or more experience with Analytics development, data modeling, data management, SQL development, and
Required:
- Experience in data modeling and business intelligence solutions
- Experience in working directly with business teams to collect requirements and deliver solutions
- Architecting business intelligence and analytics database solutions
- Skills and experience with relevant software solutions such as OLAP, SQL Server, Postgres, IICS, DOMO, XML, JSON, Mongo, SSRS, SSIS, Oracle MS Excel, and related technologies
- Preferred:
- Direct experience in DOMO
- Experience in Transportation and Finance industries
We offer:
- Medical, Vision, Dental, 401k, Employee Discounts, Referral bonus
- Company-paid Life Insurance
- Company paid AD&D Insurance
- Flexible spending account
- Parental leave
- Employee assistance program
We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. Accordingly, all members of society, irrespective of age, gender, disability, sexual orientation, race, religion, or belief, are encouraged to apply to join our team. All aspects of employment, including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs.
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Position Information
Company: Fox Rent A Car Inc.
Position: Data Engineer II
Status: Full Time
Shift: First (Day)
Req #: 9646602
Date Posted: January 09, 2024
Location: 4135 South 100th East Avenue, Tulsa, US, OK, 74146
Job Category: Management for Fox Rent A Car