At Coinbase, our mission is to increase economic freedom around the world, and we couldn’t do this without hiring the best people. We’re a group of hard-working overachievers who are deeply focused on building the future of finance and Web3 for our users across the globe, whether they’re trading, storing, staking or using crypto. Know those people who always lead the group project? That’s us.
There are a few things we look for across all hires we make at Coinbase, regardless of role or team. First, we look for candidates who will thrive in a culture like ours, where we default to trust, embrace feedback, and disrupt ourselves. Second, we expect all employees to commit to our mission-focused approach to our work. Most importantly, we seek people who are excited about crypto, because those are the folks who enjoy the intense moments in our sprint and recharge work culture. We’re a remote-first company looking to hire the absolute best talent all over the world.
Who you are:
- You’ve got positive energy. You’re optimistic about the future and determined to get there.
- You’re never tired of learning. You want to be a pro in bleeding edge tech like DeFi, NFTs, DAOs, and Web 3.0.
- You appreciate direct communication. You’re both an active communicator and an eager listener - because let’s face it, you can’t have one without the other. You’re cool with candid feedback and see every setback as an opportunity to grow.
- You can pivot on the fly. Crypto is constantly evolving, so our priorities do, too. What you worked on last month may not be what you work on today, and that excites you. You’re not looking for a boring job.
- You have a “can do” attitude. Our teams create high-quality work on quick timelines. Owning a problem doesn’t scare you, but rather empowers you to take 100% responsibility for achieving our mission.
- You want to be part of a winning team. We’re stronger together, and you’re a person who embraces being pushed out of your comfort zone.
Team/Role:
The Coinbase Customer Experience (CX) organization plays an imperative role in achieving our mission. Our team is dedicated to eliminating customer challenges, empowering our global user base via self-service and automation, and optimizing customer support interactions to build an effortless experience. As a Data Engineer on our team, you will function as a force multiplier, enabling Analytics and Operations to function seamlessly at scale. You’ll have the opportunity to translate complex technical and operational requirements into easily consumable front end data solutions, while also heavily influencing the overarching strategy for CX Analytics and its partners.
What we do:
- Build and maintain a foundational data layer (data marts), that serves as the single source of truth across CX and Coinbase.
- Design and implement robust data pipelines, guaranteeing data quality and timely data delivery across our organization.
- Pioneer developer tools that inject automation into data science processes, improving efficiency and productivity.
- Deliver tailored data products, designed to empower users with self-serve capabilities and ensure accurate answers to their data queries.
What you’ll be doing:
- Capturing customer and partner team user stories to develop solutions that truly solve their needs
- Collaborate with stakeholders to manage a long-term engineering roadmap that balances the tactical and strategic needs of the business
- Proactively identify opportunity areas for improvement including deep dive investigations and processes to better serve our customers
- Drive the vision, building, and adoption of self-service analytic capabilities; develop these capabilities at scale
- Understand data resources and know when, how, and which best to use for each project
- Ability to frame and break down complex business problems into key components and recommend practical solutions
- Function as a team expert on data infrastructure efficiency and cost optimization
- Build a collaborative team environment that fosters efficient execution, innovation, and continuous improvement
- Collaborate with analysts to solve complex data problems and provide recommendations on both content and optimization.
What we look for in you:
- Python and Advanced SQL: Must be adept at scripting in Python, particularly for data manipulation and integration tasks, and have a solid grasp of advanced SQL techniques for querying, transformation, and performance optimization.
- Data Modeling: Understanding of best practices for data modeling, including star schemas, snowflake schemas, and data normalization techniques.
- ETL/ELT Processes: Experience in designing, building, and optimizing ETL/ELT pipelines to process large datasets.
- Apache Airflow: Experience in building, deploying, and optimizing DAGs in Airflow or a similar tool.
- GitHub: Experience with version control, branching, and collaboration on GitHub.
- Data Visualization: Knowledge of tools like Superset, Looker or Python visualization libraries (Matplotlib, Seaborn, Plotly…etc)
- Collaboration and Communication: Ability to work closely with data scientists, analysts, and other stakeholders to translate business requirements into technical solutions. Strong documentation skills for pipeline design and data flow diagrams.
- Fluency in English
Nice to haves:
- Prompt Engineering for LLMs: Expertise in crafting, testing, and refining prompts for effective communication with LLMs, like GPT, to generate accurate and contextually relevant responses.
- Familiarity with Cloud platforms like AWS/GCP
- Knowledge of fundamental DevOps practices, including unit testing and repository management.
JOB ID: P61714
Pay Transparency Notice: Depending on your work location, the target annual salary for this position can range as detailed below. Full time offers from Coinbase also include target bonus + target equity + benefits (including medical, dental, vision and 401(k)). Pay Range: $147,900—$174,000 USDCommitment to Equal Opportunity
Coinbase is committed to diversity in its workforce and is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, gender, national origin, age, disability, veteran status, sex, gender expression or identity, sexual orientation or any other basis protected by applicable law. Coinbase will also consider for employment qualified applicants with criminal histories in a manner consistent with applicable federal, state and local law. For US applicants, you may view the Know Your Rights notice here. Additionally, Coinbase participates in the E-Verify program in certain locations, as required by law.
Coinbase is also committed to providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please contact us at accommodations[at]coinbase.com to let us know the nature of your request and your contact information. For quick access to screen reading technology compatible with this site click here to download a free compatible screen reader (free step by step tutorial can be found here).
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