Clinical Manager Immunization

Responsible for the overall operation and administration of the Tulsa Health Department Immunization Program including providing management of clinical activities, coordination of services, and community collaboration. Evaluating and directing their tasks and daily responsibilities. Assisting in the development of staff professional skills and developing collaborative relationships with other health and human service providers including the Oklahoma State Department of Health Immunization Program.

The following functions represent the majority of the duties performed by the position but are not meant to be all-inclusive or prevent other duties from being assigned when necessary.

ESSENTIAL JOB FUNCTIONS (100% of Time):

1. Responsible for oversight and management of the state-administered grants and grant clinical services and program budget and program deliverables.
2. Provides teaching and coaching in preventive health techniques and provides professional expertise, technical assistance, and training to nurses, ancillary staff, and occasionally to nursing students ensuring compliance with THD’s policy and procedures and program’s alignment with THD’s vision, mission and goals.
3. Coordinates services with physicians, other health care providers, and social service agencies for education and/or health planning to provide efficient and comprehensive health care to clients.
4. Conducts Performance Management Process (PMP) evaluations of staff and appropriate Performance Improvement Plans and/or Disciplinary Action(s) as needed; establishes individual performance goals for employees; supervises performance; counsels them on performance effectiveness and efficiency; recommends salary adjustments; and organizes daily activities of the programs to meet objectives. Oversees the ordering, inventory, and supplies of medications.
5. Prepares reports and maintains necessary records; recommends and approves the purchase of supplies and equipment for clinics.
6. Interviews clients and obtains client health history to perform appropriate screenings and treatment according to Physician Approved Protocols, makes appropriate referrals to other departments within THD; community agencies, and clinics; follows up on referrals, prepares reports, maintains and updates procedures and protocols, and maintains necessary records of cases assigned and actions taken.
7. Participates and collaborates with other THD programs and outside agencies, also working with community health partners, planning and promotion of specific public health nursing programs; participates in the development of plans for health services in meeting the needs of a geographical area or provision of clinic services.
8. Maintains contact with the OSDH program consultants; requests assistance when necessary and ensures that all state and federal mandates are observed; maintains program-specific procedures manuals, and updates as new directives are issued; and ensures staff awareness and compliance with same through appropriate consultation and training.
9. Conducts chart audits to meet program requirements and ensure compliance with standards of care and identify training needs.
10. Interviews applicants for vacant positions; makes hiring and termination recommendations to Associate Director, Office of Preventive Health Services; provides employees with performance plans and evaluations in accordance with THD policies and procedures; provides new employees with an orientation.
11. Complete required training in support of the duties and responsibilities of this position.
12. Other duties as assigned including those required to fulfill activities in support of public health emergency operations.

Education: Bachelor’s degree required in nursing. Master’s degree in nursing, public health, or healthcare administration preferred.
Experience: 5 years experience as a professional nurse is required, with at least 1-2 years experience in a supervisory, manager, or consultant role in public health, community health or equivalent.
Skills:

• Excellent interpersonal and communication skills.
• Communicate effectively orally and in writing with diverse populations and age groups.
• Able to adapt to multifaceted situations.
• Ability to deal with changes effectively.
• Motivate team for success through coaching, problem-solving, and collaborative decision-making efforts.
• Forward planning and strategic thinking.
• Knowledge of clinical operations and procedures.
• Records maintenance skills.
• Ability to gather data, compile information, and prepare reports.
• Skill in the use of personal computers and related software applications.
• Knowledge of clinical operations and procedures.

• Frequent internal and external contact with physicians, nurses, laboratory personnel, other THD staff, and outside agencies to exchange information in order to coordinate care, referrals, and programs for clients.
• Additional external contact with patients to gather and provide health care information, and to give advice and counseling.
• Must interact professionally with the general public in civic and private organizational settings.
• Occasional media interviews as the subject matter expert for program topics.

• Must maintain THD record confidentiality according to HIPAA regulations.
• Must possess the ability and willingness to perform job-related travel.