General Responsibilities
This is a full-time administrative/office operations support role with an emphasis on PX Planning and insurance and investment servicing/onboarding. The role specializes in operational support to ensure the maintenance of an efficient and organized financial practice supporting one financial advisor in a small, fast-paced office atmosphere.
Client Service/Relations:
- Telephone clients, prospects and centers of influence for appointments and reviews
- Tracking review calls, term conversion calls, APB calls
- Assemble materials for presentations for clients—PX plan creation.
- Help maintain case open inventory list and client meeting follow up tasks
- Help maintain client management system and client review calls.
- Policy owner service work and underwriting responsibilities (Insurance and/or investments) when necessary.
- Contacting clients on behalf of the financial advisor
Planning and Case Preparation:
- Preparing review information
- Preparing and modifying PX plans
- Acquiring information from clients to assist in creating/completing their PX Plans.
Support:
- Case notation from meetings, processing correspondence, maintaining client case files, and filing performance reports, account forms and other advisory paperwork
- Calendar management/scheduling appointments
- Phoning/emailing existing clients to schedule appointments
- CRM management and data entry
- Processing fact finders and creating/modifying PX Plans.
- Scanning files and E-filing client documents.
- Promote the team and office through technology and in person.
- Marketing assistance through LinkedIn and eventually other social media platforms.
- Completing ad hoc requests and projects as needed
Qualifications
It is recommended that this position have the following qualifications:
- Bachelor’s degree preferred
- Experience or educational background in marketing, recruiting or business development
- One to three years professional work experience, preferably in sales, recruiting or the financial services industry
- Demonstrated ability to work professionally as a team member and with all levels of people
- Experience with prospecting; generating leads via phone or face-to-face interactions preferred
- Strong personal network and/or community involvement to leverage from a recruiting perspective
- Ability to work independently with proper direction
- Ability to work well within a team
- Detail oriented with above average organizational and time management skills
- Proficient and comfortable with computers, computer programs such as Microsoft Word and Excel, and LinkedIn Recruiter or Sales Navigator
- Obtain Life, Accident and Health License within 1 year of employment