This is a remote role that may be hired in several markets across the United States.
This position performs advanced data analysis to identify factors that affect business profitability, growth, and efficiency. Assesses current practices, collects information and industry trends, and creates specifications to support business operations. Determines improvements or solutions to address identified issues. Prepares technical reports by examining and summarizing data. May occasionally guide less experienced analysts or assist in development of process enhancements.
Responsibilities
- Develop reporting and dashboards to monitor team performance metrics.
- Manage internal SharePoint pages and develop additional resources to enhance efficiency.
- Work with internal stakeholders to gather project requirements document procedures.
- Create and maintain internal control plan for TM Implementation team. Review sample of work completed each month to identify inaccuracies or process gaps.
- Complete additional projects as assigned.
Qualifications
Bachelor's Degree and 3 years of experience in System Support or Analytics OR High School Diploma or GED and 7 years of experience in System Support or Analytics
Preferred Qualifications
- Experience with SharePoint, Tableau, dashboard management and creating
- Gathering requirements from stakeholders, and creating reports using multiple sources of data
- Advanced Excel and PowerPoint Skills
First Citizens benefits programs are designed to meet our associates where they are in life. Full-time associates (20+ hours) are offered a comprehensive benefits program, with customized offerings, including those designed to support families, however defined. More information regarding our benefits offerings can be found here: https://jobs.firstcitizens.com/benefits.
This posting is expected to remain active for 3 business days from the inital posting date listed above. If necessary to extend tis deadline, the posting will remain active as apppropriate. Job postings may come down early due to business need or high volume of applicants.
If hired in California, the base pay for this position is generally between $84,600 and $146,640. Actual starting base pay will be determined based on skills, experience, location, and other non-discriminatory factors permitted by law. For some roles, total compensation may also include variable incentives, bonuses, benefits, and/or other awards as outlined in the offer of employment.