Aftermarket Sales and Support

• Posted 13-Jan-2025 (CST)
• Tulsa, OK, USA
• Base + Commission
• Full Time
• Medical, Dental, Vision, 401(k), Life Insurance, Flexible Spending Account, Competitive Salary, Paid Time Off, Snack/Drink Room, Annual Wellness Credit, STD and LTD

Reports to: Aftermarket Sales & Support Manager

Cooperates with: All Departments

Primary Responsibility: This position is responsible for direct sales of Power Generation Aftermarket, SCR parts, catalyst, DPF, retrofit, and peripheral equipment to existing MIRATECH and Competitor End Users.

This salary plus commission-based position requires a high level of customer relationship building, frequent call and follow up communication, technical knowledge, listening and problem-solving skill, as part of a conversational Q/A sales approach. Through your actions, our customers trust and know they will receive the utmost care when working with MIRATECH.

Specific Duties and Responsibilities:

• Works with PG Aftermarket Manager to develop, implement, and drive sales strategies to meet goals
• Focused efforts on Out-Bound customer calls to grow the MIRATECH brand, parts, catalyst, and service sales
• Continuous follow up on all new/existing proposals and recording win/loss circumstances
• Provide weekly update on outbound call successes, high value close potentials, and associated sales
• Respond to customer requests, generate proposals, enter sales orders in ERP system, call list database maintenance, new customer set up, and continuous follow up.
• Apply question based technical sales approach to all in and outbound calls, providing total and or best solutions
• Make strong recommendations to upgrade obsolete or aged equipment, providing options.
• Continuously expand your knowledge of MIRATECH and customer equipment to determine best sales approach
• Work directly with our Technical Service team to provide all necessary PM parts and service quotes
• Special attention to Key Accounts providing competitive quotes for parts, equipment, and services
• Notify production to replenish fast moving parts.
• Follow-up on All sales leads from internal and external resources
• Call All customers upon receipt of RFQ for support and additional sales and service potential
• Develop detailed working and technical knowledge of MIRATECH's products, parts, markets, and customers
• Process return material authorizations (RMA's), warranties, and coordinate customer resolution and follow-up with the AM Manager and Production team.
• Other duties as assigned

Qualifications:

• Live in the Tulsa Oklahoma area or willing to relocate.
• Bachelor's degree from an accredited college or university
• Experience with the use of CRM, ERP, or other large database systems; Syspro experience desired
• 3+ years of successful industrial product business-to-business sales
• Knowledge of emission control systems, engine driven generators, compressors, pumps, etc.
• Knowledge of or understanding current regulatory requirements of SI and CI Engines is a plus
• Technical experience with the ability to read, interpret, and discuss electrical and mechanical PID, technical drawings and schematics (metric and imperial).
• Excellent written and verbal communication, attention to detail, with organizational and time management
• High energy with a positive, courteous
• Willingness to work cross functionally, assert beliefs and opinions, and to
• Proficient use of Current Technology, Microsoft Office products, including Excel, Word, PowerPoint, and
• Proven ability to achieve sales
• Ability to evolve and adapt to ongoing changes and work well under pressure.
• Works well in a team environment and a self-starter.

What's In it For You:

• Health, Dental & Vision Insurance
• Annual Bonus Program
• $350 Annual Wellness Credit
• Flexible Spending Account (FSA)
• 401k with match up to 5%
• Life insurance
• Disability insurance
• 5 days of paid sick leave annually
• 15 days PTO annually (prorated based on start date)

Equal Opportunity: MIRATECH is an equal opportunity employer and supports a diverse and inclusive workforce. All employment practices are based on qualification and merit, without regards to race, color, national origin, ancestry, religion, age, sex, gender identity, sexual orientation or preference, marital status or spousal affiliation, physical or mental disability, medical conditions, pregnancy, status as a protected veteran, genetic information, or citizenship within the limits imposed by federal laws and regulations.