What skills and qualities would make someone a good fit for this job?
- Excellent communication skills
- Compassion and empathy
- Good time-management skills
- Good problem-solving skills
- Strong organizational skills
- CNA Required
First, you’ll need to get your high school diploma or equivalent.
If you’re an entry-level activities assistant with no training, many employers will provide on-the-job training in case management, which means working with clients from a variety of backgrounds.
Job Responsibilities
- Interview clients to understand needs
- Share information about programs and community resources
- Work with more experienced social and human services workers to find solutions
- Screen clients for program eligibility
- Provide administrative support, such as filling out service paperwork for clients
- Schedule interviews between clients and service providers
- Follow up with clients
- Keep records of conversations