Location: Virtual (AFTER TRAINING. TRAINING IS IN PERSON) but must be commutable to Bloomfield, CT.
TRAINING WILL BE IN THE BLOOMFIELD OFFICE FOR A MINIMUM OF 7-12 WEEKS
ALL EMPLOYEES ARE REQUIRED TO COME INTO THE OFFICE ONCE A MONTH AFTER TRAINING.
Key Responsibilities:
- Handle, review, and administer Family & Medical Leave Act standalone (as well as other leave) claims and adhere to federal and state regulatory and/or company plan requirements and established FMLA workflow procedures and evaluate against appropriate leave plans and make initial claim decisions.
- Complete eligibility decisions during intake call, gather pertinent data when necessary, from employee or other supporting systems as well as perform leave follow-ups as required, including recertification of health condition, intermittent claim tracking, RTW confirmation, etc.
- Update systems to accurately reflect leave status and ensure appropriate diary documentation exists.
Essential Business Experience and Technical Skills:
Required:
- High school diploma
- 2+ yrs. related experience and strong customer satisfaction focus and attention to detail
Preferred:
- Bachelor’s degree
- Knowledge of system applications and Disability claims knowledge/working knowledge of FMLA/Disability/Leave procedures preferred
Business Category
Operations - Claims