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What you can expect As part of this team, you will be working in a fast-paced, high-impact environment. Collaborating closely with Developers, Infrastructure Engineers, and Product teams to build and maintain resilient systems. The team focuses on automation, continuous integration and deployment (CI/CD), observability, and cloud-native operations to support Zoom’s gateway services. This team are responsible for deploying and managing services across multi-cloud and on-premises environments. About the Team Engineering operations are the driving force behind the seamless functionality and continuous availability that define the platform's unparalleled user experience. You will be responsible for deploying the gateway services. Monitoring infrastructure for these services, developing new automation to reduce manual effort, and being the on-call owner for assigned services. The team handles multiple services like Zoom AIC, Whiteboard, Notes, and Zoom Live Caption/Translation.Responsibilities <ul><li>Having the ability to Mentor other engineers in the team to follow best automation practices to reduce the toil &amp; lead the automation effort.</li></ul> <ul><li>Hands-on experience working on Production service deployments using Kubernetes.</li></ul> <ul><li>Hands-on experience in programming/scripting languages like Python, Bash, or Go, and having worked on monitoring tools like Prometheus+ Grafana. </li></ul> <ul><li>Following the operational DevOps process and take rotational on-call work.</li></ul> What we are looking for<ul> <li>5+ years minimum of work experience as a Cloud DevOps or DevOps engineer in an IC position. Mentoring other engineers in the team to follow best automation practices to reduce the toil &amp; lead the automation effort.</li> <li>5+ hands-on experience working on Production service deployments using Kubernetes.</li> <li>Have experience leading large scale and high impact technical projects, This cloud DevOps role is focusing mainly on AWS, k8s, terraform, Linux, Python , coding.</li> <li>Have proven experience in Kubernetes, Dockerized workload deployment, and monitoring for it for large-scale distributed systems deployed on prod.</li> <li>Have implemented Infrastructure as Code (IaC) using Terraform.</li> <li>Have experience developing large scale Ansible automation.</li> <li>Hold a Bachelor’s degree in Computer Science, Data Science, or a related field.</li> </ul>#India#RemoteWays of Working Our structured hybrid approach is centered around our offices and remote work environments. The work style of each role, Hybrid, Remote, or In-Person is indicated in the job description/posting.Benefits As part of our award-winning workplace culture and commitment to delivering happiness, our benefits program offers a variety of perks, benefits, and options to help employees maintain their physical, mental, emotional, and financial health; support work-life balance; and contribute to their community in meaningful ways. Click <a href="https://careers.zoom.us/benefits" target="_blank">Learn</a><a href="http://careers.zoom.us/benefits" target="_blank"> </a>for more information.About Us Zoomies help people stay connected so they can get more done together. We set out to build the best collaboration platform for the enterprise, and today help people communicate better with products like Zoom Contact Center, Zoom Phone, Zoom Events, Zoom Apps, Zoom Rooms, and Zoom Webinars. We’re problem-solvers, working at a fast pace to design solutions with our customers and users in mind. Find room to grow with opportunities to stretch your skills and advance your career in a collaborative, growth-focused environment. Our Commitment​At Zoom, we believe great work happens when people feel supported and empowered. We’re committed to fair hiring practices that ensure every candidate is evaluated based on skills, experience, and potential. If you require an accommodation during the hiring process, let us know—we’re here to support you at every step.If you need assistance navigating the interview process due to a medical disability, please submit an <a href="https://form.asana.com/?k=OIuqpO5Tv9XQTWp1bNYd8w&amp;d=1127274756253361" target="_blank">Accommodations Request Form</a> and someone from our team will reach out soon. This form is solely for applicants who require an accommodation due to a qualifying medical disability. Non-accommodation-related requests, such as application follow-ups or technical issues, will not be addressed.#LI-Remote

Zoom

Cloud DevOps Engineer - Gateway Infrastructure and Platform

What you can expect Zoom is looking for Majors Acquisition Account Executives specializing in Healthcare to sell our Zoom Workplace. Our Acquisition AEs are tenacious hunters and prospectors that create opportunities to sell the entire Zoom platform. Our Healthcare sales team works with Healthcare organizations including provider, payor, biotech and pharmaceutical companies. About the Team The Zoom sales team is a dynamic force driving the company's success. The team passionately engages with clients, with a focus on delivering cutting-edge communication solutions for Healthcare customers. Through strategic partnerships and a customer-centric approach, they play a pivotal role in expanding Zoom's presence and ensuring businesses harness the full potential of virtual collaboration.Responsibilities<ul> <li>Targeted account prospecting</li> <li>Managing complex sales situations and sales campaigns</li> <li>Sourcing and leveraging business from various leads</li> <li>Creating, delivering, and managing client demos/ presentations, quotes/ proposals, and Quarterly Business Reviews (QBRs)</li> <li>Engaging with C-Level and VP-Level Executives</li> <li>Qualifying leads and identifying prospect needs, engaging technical resources as required</li> <li>Managing quotes and proposals</li> </ul>What we’re looking for<ul> <li>Experience (5+ yrs) in a sales/Account Executive role</li> <li>Experience with value driven prospecting methods</li> <li>Experience with resale and referral routes to market</li> <li>Experience with Customer Relationship Management (CRM) tools and other sales applications (Outreach and Zoominfo)</li> <li>Understand KPIs that drive execution</li> <li>Willingness to travel up to 50% of the time</li> <li>Located on the East Coast</li> </ul>Salary Range or On Target Earnings:Minimum:$105,800.00Maximum:$211,700.00In addition to the base salary and/or OTE listed Zoom has a Total Direct Compensation philosophy that takes into consideration; base salary, bonus and equity value.Note: Starting pay will be based on a number of factors and commensurate with qualifications &amp; experience.We also have a location based compensation structure; there may be a different range for candidates in this and other locationsAt Zoom, we offer a window of at least 5 days for you to apply because we believe in giving you every opportunity. Below is the potential closing date, just in case you want to mark it on your calendar. We look forward to receiving your application!Anticipated Position Close Date:06/18/25Ways of Working Our structured hybrid approach is centered around our offices and remote work environments. The work style of each role, Hybrid, Remote, or In-Person is indicated in the job description/posting.Benefits As part of our award-winning workplace culture and commitment to delivering happiness, our benefits program offers a variety of perks, benefits, and options to help employees maintain their physical, mental, emotional, and financial health; support work-life balance; and contribute to their community in meaningful ways. Click <a href="https://careers.zoom.us/benefits" target="_blank">Learn</a><a href="http://careers.zoom.us/benefits" target="_blank"> </a>for more information.About Us Zoomies help people stay connected so they can get more done together. We set out to build the best collaboration platform for the enterprise, and today help people communicate better with products like Zoom Contact Center, Zoom Phone, Zoom Events, Zoom Apps, Zoom Rooms, and Zoom Webinars. We’re problem-solvers, working at a fast pace to design solutions with our customers and users in mind. Find room to grow with opportunities to stretch your skills and advance your career in a collaborative, growth-focused environment. Our Commitment​At Zoom, we believe great work happens when people feel supported and empowered. We’re committed to fair hiring practices that ensure every candidate is evaluated based on skills, experience, and potential. If you require an accommodation during the hiring process, let us know—we’re here to support you at every step. If you need assistance navigating the interview process due to a medical disability, please submit an <a href="https://form.asana.com/?k=OIuqpO5Tv9XQTWp1bNYd8w&amp;d=1127274756253361" target="_blank">Accommodations Request Form</a> and someone from our team will reach out soon. This form is solely for applicants who require an accommodation due to a qualifying medical disability. Non-accommodation-related requests, such as application follow-ups or technical issues, will not be addressed.#LI-Remote

Acquisition Account Executive, Healthcare

Developer Advocate EngineerWhat you can expectThis role focuses on inspiring, educating, and enabling developers building apps with Realtime Media Streams and the Contact Center platform. As these two products grow, this role will majorly impact the early developer experience and success of new products and ecosystems in voice and real-time applications. In this role, you will be a proactive member of the Zoom Developer community. Thinking creatively, you might have ideas for achieving our goals not listed here. We’d be excited to talk through your ideas!About the TeamOur Developer Advocacy team works to determine the success of developers and global audiences building on the Zoom Developer Platform. Working as an engineer, technical communicator, and community advocate, you will work to inspire and enable developers building on the Zoom Developer Platform. At Zoom, we believe in delivering happiness to everyone we interact with. We strive to be humble, lift those around us, and grow every day. If you’re eager to help others, teach, and learn, we’d be lucky to have you. What we’re looking for <ul> <li>3-5 years of experience in developer advocacy, software engineering, or related developer-facing roles</li> <li>Travel is not a requirement for this role but it will be focused on outbound engagement with developer audiences</li> <li>Experience implementing user authorization (OAuth 2.0)</li> <li>Experience building Node.js or Python applications and sharing with developer audiances.</li> <li>Effective communication with developers in written and virtual settings</li> <li>Strong grasp of full-stack and real-time application development including client-side JavaScript and WebSockets</li> <li>Familiarity with the needs of AI developers including tooling and infrastructure</li> </ul> Responsibilities <ul><li>Develop, and communicate sample applications to new and existing audiences of the Zoom Developer platform</li></ul> <ul><li>Create technical tutorials, developer guides and other community-facing resources</li></ul> <ul><li>Assist developers directly on our community forums and chat channels</li></ul> <ul><li>Understand, measure and direct the impact of new changes to the developer ecosystem</li></ul> <ul><li>Assist in the launch of new products and services built for a developer audience</li></ul> <ul><li>Channel community feedback and your own perspective to advocate for improved developer experience on the platform</li></ul> Salary Range or On Target Earnings:Minimum:$98 900,00Maximum:$228 700,00In addition to the base salary and/or OTE listed Zoom has a Total Direct Compensation philosophy that takes into consideration; base salary, bonus and equity value.Note: Starting pay will be based on a number of factors and commensurate with qualifications &amp; experience.We also have a location based compensation structure; there may be a different range for candidates in this and other locationsAt Zoom, we offer a window of at least 5 days for you to apply because we believe in giving you every opportunity. Below is the potential closing date, just in case you want to mark it on your calendar. We look forward to receiving your application!Anticipated Position Close Date:06/30/25Ways of Working Our structured hybrid approach is centered around our offices and remote work environments. The work style of each role, Hybrid, Remote, or In-Person is indicated in the job description/posting.Benefits As part of our award-winning workplace culture and commitment to delivering happiness, our benefits program offers a variety of perks, benefits, and options to help employees maintain their physical, mental, emotional, and financial health; support work-life balance; and contribute to their community in meaningful ways. Click <a href="https://careers.zoom.us/benefits" target="_blank">Learn</a><a href="http://careers.zoom.us/benefits" target="_blank"> </a>for more information.About Us Zoomies help people stay connected so they can get more done together. We set out to build the best collaboration platform for the enterprise, and today help people communicate better with products like Zoom Contact Center, Zoom Phone, Zoom Events, Zoom Apps, Zoom Rooms, and Zoom Webinars. We’re problem-solvers, working at a fast pace to design solutions with our customers and users in mind. Find room to grow with opportunities to stretch your skills and advance your career in a collaborative, growth-focused environment. Our Commitment​At Zoom, we believe great work happens when people feel supported and empowered. We’re committed to fair hiring practices that ensure every candidate is evaluated based on skills, experience, and potential. If you require an accommodation during the hiring process, let us know—we’re here to support you at every step. If you need assistance navigating the interview process due to a medical disability, please submit an <a href="https://form.asana.com/?k=OIuqpO5Tv9XQTWp1bNYd8w&amp;d=1127274756253361" target="_blank">Accommodations Request Form</a> and someone from our team will reach out soon. This form is solely for applicants who require an accommodation due to a qualifying medical disability. Non-accommodation-related requests, such as application follow-ups or technical issues, will not be addressed.#LI-Remote

Developer Advocate Engineer, Voice & Realtime

<h2>What You Can Expect</h2> Senior Security Engineer (Cryptography) at Zoom is responsible for designing, and guiding encryption primitives implementation for Zoom video and meeting applications and services. The ideal candidate should possess a combination of strong technical knowledge across multiple product security domains, a solid Cryptography background and preferably has experience in implementing the encryption primitives. The candidate will work with engineering teams across the company to design, develop, and validate security solutions. The candidate will be an advocate and subject matter expert in Crypto Design Implementation and validation to engineering teams across the company. The candidate will serve as trusted advisor to engineering teams delivering architecture guidance, leading proof of concept implementation, and assisting in implementations of encryption primitives. This is a unique, exciting opportunity to work on and learn about the latest and greatest technologies in the cloud, security, and Cryptography. About the TeamThe Security Architecture team is dedicated to ensuring Zoom releases and deploys secure products. We work with diverse engineering teams across the organization to meet security goals and maintain compliance with established SLAs.Responsibilities<ul> <li>Provide guidance and subject matter expertise in crypto design, implementation, and validation to engineering teams across the company</li> <li>Apply risk-based approach to make the right security decisions and priorities</li> <li>Evaluate and identify gaps in existing solutions and recommend changes or enhancements</li> <li>Build PoC or libraries that enable Zoom developers to easily consume crypto services and work with them for integration</li> <li>Provide hands on security training and secure coding best practices to developers for crypto implementation</li> <li>Work with peers and leaders around the company to set, and then execute the vision for cryptography</li> </ul>What We’re Looking For<ul> <li>Strong cryptography experience across multiple domains such as asymmetric and symmetric key encryption algorithms, key management, secure protocols, and standards such as NIST guidelines for crypto and FIPs etc..</li> <li>5+ years designing and implementing modern encryption technologies in various technology stacks </li> <li>SME knowledge of modern encryption and hashing algorithms and their usage, purposes, and weaknesses in varied scenarios </li> <li>Experience in crafting safe crypto implementations is a must</li> <li>Understanding of Software Security Architecture and Design, SDLC and the ability to clearly articulate best practices for application security</li> <li>Strong development experience in one or more of the programming languages and platforms such as Java, JavaScript, Python, C/C++, Objective C, iOS, Android, Window, Mac, is required.</li> <li>Master’s or PhD (Preferred) in cryptography, computer science, mathematics, or related field</li> <li>Effective communication is essential.</li> </ul>Salary Range or On Target Earnings:Minimum:$146,700.00Maximum:$339,300.00In addition to the base salary and/or OTE listed Zoom has a Total Direct Compensation philosophy that takes into consideration; base salary, bonus and equity value.Note: Starting pay will be based on a number of factors and commensurate with qualifications &amp; experience.We also have a location based compensation structure; there may be a different range for candidates in this and other locationsAt Zoom, we offer a window of at least 5 days for you to apply because we believe in giving you every opportunity. Below is the potential closing date, just in case you want to mark it on your calendar. We look forward to receiving your application!Anticipated Position Close Date:06/13/25Ways of Working Our structured hybrid approach is centered around our offices and remote work environments. The work style of each role, Hybrid, Remote, or In-Person is indicated in the job description/posting.Benefits As part of our award-winning workplace culture and commitment to delivering happiness, our benefits program offers a variety of perks, benefits, and options to help employees maintain their physical, mental, emotional, and financial health; support work-life balance; and contribute to their community in meaningful ways. Click <a href="https://careers.zoom.us/benefits" target="_blank">Learn</a><a href="http://careers.zoom.us/benefits" target="_blank"> </a>for more information.About Us Zoomies help people stay connected so they can get more done together. We set out to build the best collaboration platform for the enterprise, and today help people communicate better with products like Zoom Contact Center, Zoom Phone, Zoom Events, Zoom Apps, Zoom Rooms, and Zoom Webinars. We’re problem-solvers, working at a fast pace to design solutions with our customers and users in mind. Find room to grow with opportunities to stretch your skills and advance your career in a collaborative, growth-focused environment. Our Commitment​At Zoom, we believe great work happens when people feel supported and empowered. We’re committed to fair hiring practices that ensure every candidate is evaluated based on skills, experience, and potential. If you require an accommodation during the hiring process, let us know—we’re here to support you at every step. If you need assistance navigating the interview process due to a medical disability, please submit an <a href="https://form.asana.com/?k=OIuqpO5Tv9XQTWp1bNYd8w&amp;d=1127274756253361" target="_blank">Accommodations Request Form</a> and someone from our team will reach out soon. This form is solely for applicants who require an accommodation due to a qualifying medical disability. Non-accommodation-related requests, such as application follow-ups or technical issues, will not be addressed.#LI-Remote

Senior Security Engineer (Cryptography)

What you can expectBusiness Development Representatives identify potential customers, build relationships with them, and generate new business opportunities. You will be responsible for researching &amp; analyzing market trends, creating sales strategies, and presenting proposals. Your goal is to increase revenue and profitability by expanding the company's customer base.About the TeamWorkvivo is a digital experience platform that brings workplace culture to life and empowers employees to be heard and feel included, no matter where they work. We are committed to our customers, obsessed with improving employees’ working lives, and driven by results. From automotive, technology, manufacturing, logistics, finance, and everything in between, we roll out the Workvivo platform to diverse organizations across the globe to enhance their employee experience.Responsibilities<ul> <li>Working closely with Marketing and Sales to deliver introductory meetings and opportunities</li> <li>Building and nurturing relationships with your prospects to drive interest and awareness for Workvivo</li> <li>Engaging prospects through carefully crafted sales cadences via outreach by Telephone, Email, LinkedIn and Video</li> <li>Sharing stories of how customers are already using Workvivo</li> <li>Developing a deep understanding of the buyer persona and buying journey to improve our outbound sales campaigns</li> <li>Reporting to leadership on data insights and make recommendations for improvements.</li> </ul> What we’re looking for<ul> <li>Have 1 to 3 years Business Development experience with SaaS sales</li> <li>Be able to manage a large number of accounts and work cohesively with AE's</li> <li>Have experience in communicating with C-Level by phone and email</li> <li>Be empathic and have positive energy</li> <li>Be comfortable with process and ambiguity. We are still growing and learning as a company.</li> <li>Have experience in picking up and explaining ideas and processes to business decision-makers and champion</li> <li>Be knowledgeable in tools of the trade i.e. Hubspot, Zoominfo, Salesforce, LinkedIn, and Outreach</li> </ul>Salary Range or On Target Earnings:Minimum:$64 500,00Maximum:$121 100,00In addition to the base salary and/or OTE listed Zoom has a Total Direct Compensation philosophy that takes into consideration; base salary, bonus and equity value.Note: Starting pay will be based on a number of factors and commensurate with qualifications &amp; experience.We also have a location based compensation structure; there may be a different range for candidates in this and other locationsAt Zoom, we offer a window of at least 5 days for you to apply because we believe in giving you every opportunity. Below is the potential closing date, just in case you want to mark it on your calendar. We look forward to receiving your application!Anticipated Position Close Date:06/16/25Ways of Working Our structured hybrid approach is centered around our offices and remote work environments. The work style of each role, Hybrid, Remote, or In-Person is indicated in the job description/posting.Benefits As part of our award-winning workplace culture and commitment to delivering happiness, our benefits program offers a variety of perks, benefits, and options to help employees maintain their physical, mental, emotional, and financial health; support work-life balance; and contribute to their community in meaningful ways. Click <a href="https://careers.zoom.us/benefits" target="_blank">Learn</a><a href="http://careers.zoom.us/benefits" target="_blank"> </a>for more information.About Us Zoomies help people stay connected so they can get more done together. We set out to build the best collaboration platform for the enterprise, and today help people communicate better with products like Zoom Contact Center, Zoom Phone, Zoom Events, Zoom Apps, Zoom Rooms, and Zoom Webinars. We’re problem-solvers, working at a fast pace to design solutions with our customers and users in mind. Find room to grow with opportunities to stretch your skills and advance your career in a collaborative, growth-focused environment. Our Commitment​At Zoom, we believe great work happens when people feel supported and empowered. We’re committed to fair hiring practices that ensure every candidate is evaluated based on skills, experience, and potential. If you require an accommodation during the hiring process, let us know—we’re here to support you at every step. If you need assistance navigating the interview process due to a medical disability, please submit an <a href="https://form.asana.com/?k=OIuqpO5Tv9XQTWp1bNYd8w&amp;d=1127274756253361" target="_blank">Accommodations Request Form</a> and someone from our team will reach out soon. This form is solely for applicants who require an accommodation due to a qualifying medical disability. Non-accommodation-related requests, such as application follow-ups or technical issues, will not be addressed.#LI-Remote

Business Development Representative

What you can expectZoom is seeking a Senior Commercial Counsel to join our award-winning, dynamic legal team. This role focuses on public-sector transactions and technology-related deals. It’s a great opportunity for an attorney who thrives in fast-paced, collaborative settings and enjoys navigating complex regulations, supporting innovation, and driving strategic deals. The main responsibility is to review, draft, advise on, and negotiate complex technology contracts with both commercial and government customers. The role also includes providing general commercial legal support and working closely with cross-functional teams. This position reports to the Senior Commercial Counsel (Manager).About the TeamZoomies help people stay connected so they can get more done together. We’ve built a best in class AI-first platform that helps people communicate and work more efficiently around the world. We’re problem-solvers working at a fast pace to design solutions with our customers and users in mind. Here, you’ll work across teams to deliver impactful projects that are changing the way people communicate and enjoy opportunities to advance your career in a dynamic environment.Responsibilities<ul> <li>Reviewing, drafting, and negotiating enterprise and public-sector SaaS master subscription agreements, master services agreements, and data processing addenda. Prepare and negotiate partner and channel agreements, business associate agreements, and professional services agreements. Handle statements of work, service schedules, support and service level terms, vendor agreements, and other related legal documents.</li> <li>Providing legal support to the public sector organization (Federal &amp; SLED) and Commercial Legal Team with respect to public-sector regulations, certifications, attestations, and forms.</li> <li>Ensuring that all contracts are consistent with internal corporate policies, revenue recognition requirements, processes, and risk tolerances.</li> <li>Leading assigned strategic and cross-functional projects in support of the Commercial Legal Team to achieve legal and business objectives.</li> <li>Working cross-functionally to draft terms for new products and services.</li> <li>Assisting with the creation of contract templates, playbooks, guides, and policies.</li> <li>Being a trusted advisor and business partner across the company by assisting and advising the business and internal constituents on assigned projects and contracts.</li> <li>Providing legal support related to solicitation requests (for example, RFPs, RFQs, and RFIs) and associated flowdown terms and conditions.</li> </ul>What we’re looking for<ul> <li>12+ years combined experience (which may be a combination of law firm and in-house legal department experience).</li> <li>Possess a Law Degree from an accredited institution, and have an active license to practice law in one of the 50 U.S. states.</li> <li>Have substantial experience negotiating and drafting complex enterprise and public-sector contracts. As well as, have vast experience with public-sector procurement regulations, including FAR/DFARS, applicable to a commercial SaaS company.,</li> <li>Have experience reviewing RFPs and drafting and negotiating prime contract government flowdown addendums with channel partners. Also have experience with GSA Schedule 70 and various U.S. SLED and Federal contract vehicles (e.g., NY OGS, CA SLP, NASPO, NASA SEWP, Texas DIR, etc.).</li> <li>Have experience supporting SaaS or cloud organizations and related revenue recognition concepts and issues.</li> <li>Have experience with state, federal, and international data privacy and security laws and related contract provisions. Proven track record of identifying, creating, and implementing contract process improvements.</li> <li>Have experience with artificial intelligence concepts, contract provisions, and counseling.</li> <li>Have the ability to manage multiple clients’ demands and projects with shifting priorities in a fast-paced and dynamic environment. Also be highly responsive with a service-oriented attitude with the ability to give succinct, commercially-driven legal advice.</li> </ul>Salary Range or On Target Earnings:Minimum:$124 000,00Maximum:$271 200,00In addition to the base salary and/or OTE listed Zoom has a Total Direct Compensation philosophy that takes into consideration; base salary, bonus and equity value.Note: Starting pay will be based on a number of factors and commensurate with qualifications &amp; experience.We also have a location based compensation structure; there may be a different range for candidates in this and other locationsAt Zoom, we offer a window of at least 5 days for you to apply because we believe in giving you every opportunity. Below is the potential closing date, just in case you want to mark it on your calendar. We look forward to receiving your application!Anticipated Position Close Date:05/26/25Ways of Working Our structured hybrid approach is centered around our offices and remote work environments. The work style of each role, Hybrid, Remote, or In-Person is indicated in the job description/posting.Benefits As part of our award-winning workplace culture and commitment to delivering happiness, our benefits program offers a variety of perks, benefits, and options to help employees maintain their physical, mental, emotional, and financial health; support work-life balance; and contribute to their community in meaningful ways. Click <a href="https://careers.zoom.us/benefits" target="_blank">Learn</a><a href="http://careers.zoom.us/benefits" target="_blank"> </a>for more information.About Us Zoomies help people stay connected so they can get more done together. We set out to build the best collaboration platform for the enterprise, and today help people communicate better with products like Zoom Contact Center, Zoom Phone, Zoom Events, Zoom Apps, Zoom Rooms, and Zoom Webinars. We’re problem-solvers, working at a fast pace to design solutions with our customers and users in mind. Find room to grow with opportunities to stretch your skills and advance your career in a collaborative, growth-focused environment. Our Commitment​At Zoom, we believe great work happens when people feel supported and empowered. We’re committed to fair hiring practices that ensure every candidate is evaluated based on skills, experience, and potential. If you require an accommodation during the hiring process, let us know—we’re here to support you at every step. If you need assistance navigating the interview process due to a medical disability, please submit an <a href="https://form.asana.com/?k=OIuqpO5Tv9XQTWp1bNYd8w&amp;d=1127274756253361" target="_blank">Accommodations Request Form</a> and someone from our team will reach out soon. This form is solely for applicants who require an accommodation due to a qualifying medical disability. Non-accommodation-related requests, such as application follow-ups or technical issues, will not be addressed.#LI-Remote

Senior Commercial Counsel

Technical Account ManagerWhat you can expectWe are looking for an amazing Technical Account Manager (TAM) with Contact Center experience to join our team. The ideal candidate will build impactful relationships with customers and internal partners alike, ensuring success with Zoom products and services. Your efforts will drive customer satisfaction and happiness.About the TeamThe TAM team plays a crucial role in improving the customer experience within Zoom. We build relationships, encourage product usage, and act as dedicated technical consultants for customers. We provide our customers with useful resources that will enable them to succeed with our solutions, we effectively manage internal procedures and work across departments. Our success is achieved by consistently implementing the strategies with a commitment to excellence.Responsibilities: <ul> <li>Serving as a technical subject matter expert on Zoom’s architecture and video/audio collaboration space.</li> <li>Partnering closely with the customer account team ( Account Executive and Customer Success Manager) to drive and strengthen the customer relationship</li> <li>Managing technical feature requests and requirements that are key to the customer’s success and process workflow.</li> <li>Developing a trusted- technical advisor relationship with customers and provide recommendations based on the Zoom product suite to address their business needs.</li> <li>Partnering with Customer Success Manager to notify customers about product enhancements and incremental product releases.</li> <li>Being the Voice of Customer internally within Zoom to drive prioritization of business needs for our customers, working with the assigned Customer Success Manager</li> </ul>What we’re looking for<ul> <li>Have experience (5+) in a client-facing technical role, ideally as a Technical Account Manager or Solutions/Sales Engineer.</li> <li>Have deep understanding of IP Telephony, SIP/H323, Audio/Video codecs, and experience troubleshooting network issues (e.g., firewalls, NAT, etc.).</li> <li>Have experience with video conferencing and UC tools such as Cisco/Tandberg, Polycom, Lifesize, Microsoft Lync/Office365.</li> <li>Have administration experience with Windows, Mac, and Linux.</li> <li>Be familiar with cloud CCaaS platforms like NICE, Genesys, Five9, etc., and contact center technologies (ACD, omnichannel, routing).</li> <li>Have experience with on-premise solutions like Genesys Engage, and understanding of telecom infrastructure including PBX, carriers, VoIP, and networking protocols like UDP/TCP/IP.</li> <li>Project management skills (PM but not required), with excellent communication, analytical, and problem-solving abilities to quickly resolve issues and drive customer satisfaction.</li> <li>Possessing certifications in Cisco (CCNA, CCNP, CCIE) and contact center-centric industry certifications are highly valued.</li> </ul>Salary Range or On Target Earnings:Minimum:$97 600,00Maximum:$225 700,00In addition to the base salary and/or OTE listed Zoom has a Total Direct Compensation philosophy that takes into consideration; base salary, bonus and equity value.Note: Starting pay will be based on a number of factors and commensurate with qualifications &amp; experience.We also have a location based compensation structure; there may be a different range for candidates in this and other locationsAt Zoom, we offer a window of at least 5 days for you to apply because we believe in giving you every opportunity. Below is the potential closing date, just in case you want to mark it on your calendar. We look forward to receiving your application!Anticipated Position Close Date:06/17/25Ways of Working Our structured hybrid approach is centered around our offices and remote work environments. The work style of each role, Hybrid, Remote, or In-Person is indicated in the job description/posting.Benefits As part of our award-winning workplace culture and commitment to delivering happiness, our benefits program offers a variety of perks, benefits, and options to help employees maintain their physical, mental, emotional, and financial health; support work-life balance; and contribute to their community in meaningful ways. Click <a href="https://careers.zoom.us/benefits" target="_blank">Learn</a><a href="http://careers.zoom.us/benefits" target="_blank"> </a>for more information.About Us Zoomies help people stay connected so they can get more done together. We set out to build the best collaboration platform for the enterprise, and today help people communicate better with products like Zoom Contact Center, Zoom Phone, Zoom Events, Zoom Apps, Zoom Rooms, and Zoom Webinars. We’re problem-solvers, working at a fast pace to design solutions with our customers and users in mind. Find room to grow with opportunities to stretch your skills and advance your career in a collaborative, growth-focused environment. Our Commitment​At Zoom, we believe great work happens when people feel supported and empowered. We’re committed to fair hiring practices that ensure every candidate is evaluated based on skills, experience, and potential. If you require an accommodation during the hiring process, let us know—we’re here to support you at every step. If you need assistance navigating the interview process due to a medical disability, please submit an <a href="https://form.asana.com/?k=OIuqpO5Tv9XQTWp1bNYd8w&amp;d=1127274756253361" target="_blank">Accommodations Request Form</a> and someone from our team will reach out soon. This form is solely for applicants who require an accommodation due to a qualifying medical disability. Non-accommodation-related requests, such as application follow-ups or technical issues, will not be addressed.#LI-Remote

Technical Account Manager

What you can expect The role focuses on a mix of new business acquisition and cross-sell and upsell to our Commercial customers. Your aim is to work within our Swiss and Austrian territory to deliver the best Zoom offering to meet their collaboration needs. You can be based in Switzerland or Austria. About the Team We are a team of account executives focused on bringing new logos to Zoom within the DACH and CEE territory. What we’re looking for <ul> <li>Have new logo acquisition experience from a cloud technology company</li> <li>Experience selling SaaS with Ucaas/Ccaas would be a bonus</li> <li>Experience collaborating with Channel and Distribution Partners</li> <li>Experience working in a team and orchestrating internal resources such as CSM, SE, Renewals.</li> <li>Be fluent in English and German languages</li> </ul> Ways of Working Our structured hybrid approach is centered around our offices and remote work environments. The work style of each role, Hybrid, Remote, or In-Person is indicated in the job description/posting.Benefits As part of our award-winning workplace culture and commitment to delivering happiness, our benefits program offers a variety of perks, benefits, and options to help employees maintain their physical, mental, emotional, and financial health; support work-life balance; and contribute to their community in meaningful ways. Click <a href="https://careers.zoom.us/benefits" target="_blank">Learn</a><a href="http://careers.zoom.us/benefits" target="_blank"> </a>for more information.About Us Zoomies help people stay connected so they can get more done together. We set out to build the best collaboration platform for the enterprise, and today help people communicate better with products like Zoom Contact Center, Zoom Phone, Zoom Events, Zoom Apps, Zoom Rooms, and Zoom Webinars. We’re problem-solvers, working at a fast pace to design solutions with our customers and users in mind. Find room to grow with opportunities to stretch your skills and advance your career in a collaborative, growth-focused environment. Our Commitment​At Zoom, we believe great work happens when people feel supported and empowered. We’re committed to fair hiring practices that ensure every candidate is evaluated based on skills, experience, and potential. If you require an accommodation during the hiring process, let us know—we’re here to support you at every step.If you need assistance navigating the interview process due to a medical disability, please submit an <a href="https://form.asana.com/?k=OIuqpO5Tv9XQTWp1bNYd8w&amp;d=1127274756253361" target="_blank">Accommodations Request Form</a> and someone from our team will reach out soon. This form is solely for applicants who require an accommodation due to a qualifying medical disability. Non-accommodation-related requests, such as application follow-ups or technical issues, will not be addressed.#LI-Remote

AE Commercial, Alps

What you can expectLead global strategy for revenue leader development and onboarding across Sales, CS, and Renewals. You’ll design leadership programs, build onboarding experiences, and implement frameworks that boost performance. Collaborate with teams like the Value Selling COE and leverage AI tools to enhance training, coaching, and productivity.About the TeamZoom’s Global Revenue Operations team empowers our Go-To-Market teams with tools, skills, and insights to drive growth. The Sales Acceleration function focuses on sales manager excellence, onboarding, and enablement—fostering a high-performing, learning-driven culture in a dynamic environment.Responsibilities<ul> <li>Leading global strategy for developing and onboarding revenue leaders across AE, Sales Engineering, CS, and Renewal roles.</li> <li>Developing a comprehensive Revenue Leader Pathway, including leadership training focused on communication, motivation, strategic thinking, and sales performance management.</li> <li>Designing and executing immersive onboarding that aligns new leaders with Zoom’s culture, values, and processes, reducing ramp time and boosting satisfaction.</li> <li>Establishing a competency framework to identify and address skill gaps, supporting continuous growth and capability building across all Revenue Organization leadership roles.</li> <li>Collaborating with the Value Selling COE to scale the Zoom Way of Selling and deliver training in account management and value-based selling.</li> <li>Partnering with the Value Selling COE to scale the Zoom Way of Selling and deliver impactful training in account management and value-based selling.</li> <li>Creating engaging learning experiences and integrating AI-driven tools to support personalized training, real-time coaching, sales call analysis, and productivity enhancement through automation.</li> </ul>What we’re looking for<ul> <li>Have extensive experience (6+) in sales leadership with success in coaching high-performing teams,</li> <li>Have solid experience (3+) in enablement or sales-related roles and people management experience.</li> <li>Have established experience (4+) in talent management, including developing onboarding or leader enablement programs, with a passion for employee experience and growth culture.</li> <li>Have the ability to design and deliver impactful training for sales leaders, including sales manager playbooks and reinforcement beyond traditional methods.</li> <li>Have robust experience in value selling methodologies like MEDDPICC or other consultative approaches, with a deep understanding of onboarding, sales process, and leadership coaching.</li> <li>Have interpersonal, communication, and organizational skills, with the ability to influence and build trust across diverse teams and levels.</li> <li>Be fluent in sales and enablement tech including CRM (Salesforce), Seismic, CMS, LMS, ROI/TCO tools, and platforms supporting forecasting, pipeline management, and analytics.</li> </ul>Salary Range or On Target Earnings:Minimum:$126 500,00Maximum:$276 700,00In addition to the base salary and/or OTE listed Zoom has a Total Direct Compensation philosophy that takes into consideration; base salary, bonus and equity value.Note: Starting pay will be based on a number of factors and commensurate with qualifications &amp; experience.We also have a location based compensation structure; there may be a different range for candidates in this and other locationsAt Zoom, we offer a window of at least 5 days for you to apply because we believe in giving you every opportunity. Below is the potential closing date, just in case you want to mark it on your calendar. We look forward to receiving your application!Anticipated Position Close Date:06/27/25Ways of Working Our structured hybrid approach is centered around our offices and remote work environments. The work style of each role, Hybrid, Remote, or In-Person is indicated in the job description/posting.Benefits As part of our award-winning workplace culture and commitment to delivering happiness, our benefits program offers a variety of perks, benefits, and options to help employees maintain their physical, mental, emotional, and financial health; support work-life balance; and contribute to their community in meaningful ways. Click <a href="https://careers.zoom.us/benefits" target="_blank">Learn</a><a href="http://careers.zoom.us/benefits" target="_blank"> </a>for more information.About Us Zoomies help people stay connected so they can get more done together. We set out to build the best collaboration platform for the enterprise, and today help people communicate better with products like Zoom Contact Center, Zoom Phone, Zoom Events, Zoom Apps, Zoom Rooms, and Zoom Webinars. We’re problem-solvers, working at a fast pace to design solutions with our customers and users in mind. Find room to grow with opportunities to stretch your skills and advance your career in a collaborative, growth-focused environment. Our Commitment​At Zoom, we believe great work happens when people feel supported and empowered. We’re committed to fair hiring practices that ensure every candidate is evaluated based on skills, experience, and potential. If you require an accommodation during the hiring process, let us know—we’re here to support you at every step. If you need assistance navigating the interview process due to a medical disability, please submit an <a href="https://form.asana.com/?k=OIuqpO5Tv9XQTWp1bNYd8w&amp;d=1127274756253361" target="_blank">Accommodations Request Form</a> and someone from our team will reach out soon. This form is solely for applicants who require an accommodation due to a qualifying medical disability. Non-accommodation-related requests, such as application follow-ups or technical issues, will not be addressed.#LI-Remote

Leader, GTM Sales Acceleration

Zoom is a company driven by our unique culture and focus on delivering happiness to our customers. By focusing on happy employees and happy customers, we have experienced amazing growth and success. Led by Eric S. Yuan, the #1 ranked CEO on Glassdoor, our unique culture, focus on teamwork and fun environment makes Zoom an awesome place to work. We are expanding teams across the organization and we need more amazing “Zoomies” to join the team! If you are motivated by delivering happiness, come join us at Zoom!We’re seeking a Senior Business Operations Analyst to optimize and scale business operations across processes, data, and systems— with a deep focus on SaaS sales models and technologies. The ideal candidate brings extensive experience in subscription management, CRM, billing, and ERP platforms, and understands the full SaaS customer lifecycle, including lead-to-cash and renewals.As a key liaison between business and technology teams, this role will lead initiatives that drive cross-functional alignment, improve systems, and deliver scalable, tech-enabled solutions to support a high-growth, recurring-revenue business.Domain Expertise<ul> <li>SaaS Business Model: Deep understanding of subscription-based pricing, cloud delivery, multitenancy, and recurring revenue structures.</li> <li>SaaS Metrics: Familiarity with key performance indicators such as MRR, ARR, TCV, and churn.</li> <li>Sales Cycle &amp; GTM Strategy: Knowledge of SaaS sales lifecycle including lead qualification, demos/trials, onboarding, and go-to-market models (e.g., freemium, self-service, high-touch).</li> <li>Operational Processes: Expertise in lead-to-quote, quote-to-cash, renewals, and upsells within a SaaS environment.</li> <li>Customer Segmentation: Understanding of SMB, mid-market, and enterprise personas and how system processes support each.</li> <li>Retention &amp; Growth Strategies: Experience with upselling, cross-selling, and proactive customer success initiatives.</li> <li>Systems &amp; Tooling: Proficiency in CRM and GTM tools such as Salesforce, Clari, and related GTM systems.</li> <li>Cross-System Data Mapping: Skilled in process and data flow mapping across sales, finance, and customer success functions.</li> </ul>Key Responsibilities:<ul> <li>Requirements &amp; Solution Design: Gather and translate business needs into scalable, secure system solutions.</li> <li>System Implementation &amp; Integration: Lead or support deployment and integration of business-critical applications.</li> <li>Testing &amp; Deployment: Manage UAT efforts and ensure solution readiness for production release.</li> <li>Process &amp; System Optimization: Identify areas for automation and efficiency gains across platforms and processes.</li> <li>Data &amp; Insights: Analyze business data and create dashboards/reports to support strategic decisions.</li> <li>Cross-Functional Collaboration: Align business, IT, and project teams to ensure successful delivery and change adoption.</li> <li>System Support: Provide ongoing administration and enhancement support for platforms like Salesforce and ERP.</li> <li>Project Execution: Lead or contribute to complex initiatives, ensuring on-time, on-scope, and on-budget delivery.</li> </ul>Technical Expertise: <ul> <li>Advanced experience with Salesforce, including configuration and cross-functional workflows.</li> <li>Hands-on experience with tools such as Zuora, Clarity, Workday, or similar.</li> <li>Proficiency in SQL for data querying and reporting; experience defining KPIs and collaborating with analytics teams.</li> <li>Strong UAT planning and execution skills.</li> <li>Familiarity with Agile/Scrum methodologies and tools such as Jira and Confluence.</li> </ul>Preferred Qualifications:<ul> <li>Prior experience in a high-growth SaaS environment.</li> <li>Strong background in Sales Operations, including sales forecasting, compensation, and sales methodology.</li> <li>Proficiency with enterprise platforms including ERP, CRM, CPQ, or subscription billing systems.</li> <li>Bachelors or Masters degree in Business, Information Systems, Computer Science, or related field.</li> <li>7+ years of experience as a Business Operations Analyst or similar role within a SaaS or enterprise environment.</li> </ul>Salary Range or On Target Earnings:Minimum:$97,600.00Maximum:$225,700.00In addition to the base salary and/or OTE listed Zoom has a Total Direct Compensation philosophy that takes into consideration; base salary, bonus and equity value.Note: Starting pay will be based on a number of factors and commensurate with qualifications &amp; experience.We also have a location based compensation structure; there may be a different range for candidates in this and other locationsAt Zoom, we offer a window of at least 5 days for you to apply because we believe in giving you every opportunity. Below is the potential closing date, just in case you want to mark it on your calendar. We look forward to receiving your application!Anticipated Position Close Date:06/16/25Ways of Working Our structured hybrid approach is centered around our offices and remote work environments. The work style of each role, Hybrid, Remote, or In-Person is indicated in the job description/posting.Benefits As part of our award-winning workplace culture and commitment to delivering happiness, our benefits program offers a variety of perks, benefits, and options to help employees maintain their physical, mental, emotional, and financial health; support work-life balance; and contribute to their community in meaningful ways. Click <a href="https://careers.zoom.us/benefits" target="_blank">Learn</a><a href="http://careers.zoom.us/benefits" target="_blank"> </a>for more information.About Us Zoomies help people stay connected so they can get more done together. We set out to build the best collaboration platform for the enterprise, and today help people communicate better with products like Zoom Contact Center, Zoom Phone, Zoom Events, Zoom Apps, Zoom Rooms, and Zoom Webinars. We’re problem-solvers, working at a fast pace to design solutions with our customers and users in mind. Find room to grow with opportunities to stretch your skills and advance your career in a collaborative, growth-focused environment. Our Commitment​At Zoom, we believe great work happens when people feel supported and empowered. We’re committed to fair hiring practices that ensure every candidate is evaluated based on skills, experience, and potential. If you require an accommodation during the hiring process, let us know—we’re here to support you at every step. If you need assistance navigating the interview process due to a medical disability, please submit an <a href="https://form.asana.com/?k=OIuqpO5Tv9XQTWp1bNYd8w&amp;d=1127274756253361" target="_blank">Accommodations Request Form</a> and someone from our team will reach out soon. This form is solely for applicants who require an accommodation due to a qualifying medical disability. Non-accommodation-related requests, such as application follow-ups or technical issues, will not be addressed.#LI-Remote

18 Zoom Jobs