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<h1>Pharmacy Customer Service Associate</h1> Job ID 1593161BR <a href="https://sjobs.brassring.com/TGnewUI/Search/home/HomeWithPreLoad?PageType=JobDetails&amp;partnerid=26336&amp;siteid=5014&amp;jobid=1632639&amp;AL=1" target="_blank">Apply</a> <ul dir="ltr"> <li>Models and delivers a distinctive and delightful customer experience.</li> <li>Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service.</li> <li>In accordance with state and federal regulations, assists the pharmacist, under direct supervision, in the practice of pharmacy. Responsible for using pharmacy systems to obtain patient and drug information and process prescriptions.</li> </ul> Customer Experience<ul dir="ltr"> <li>Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.</li> <li>Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).</li> </ul> Operations<ul dir="ltr"> <li>Provides customers with courteous, friendly, fast, and efficient service.</li> <li>Recommends items for sale to customer and recommends trade-up and/or companion items.</li> <li>Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed. Takes customer to OTC aisle when possible to assist in locating products.</li> <li>Keeps counters and shelves clean and well merchandised, takes inventory, and maintains records. Checks in and prices merchandise as required or as directed by store manager or communicated by the shift leader.</li> <li>Performs duties as assigned by Pharmacy Manager, Staff Pharmacist and Store Manager including utilizing pharmacy systems to enter patient and drug information, ensuring information is entered correctly, filling prescriptions by retrieving, counting and pouring pharmaceutical drugs, verifying medicine is correct, and checking for possible interactions. Assists pharmacists in scheduling and maintaining work flow.</li> <li>Reports, immediately, prescription errors to pharmacist on duty and adheres to Company policies and procedures in relation to pharmacy errors and the Quality Improvement Program. Reviews and complies with the Walgreen Co. Pharmacy Code of Conduct.</li> <li>Strictly adheres to the Walgreen Co. policy regarding Good Faith Dispensing during all applicable prescription dispensing activities.</li> <li>Handles telephone calls that do not require personal attention of the pharmacist, including those to physicians.</li> <li>Processes (corrects and resubmits) manual claims for third party program prescription services in a timely and efficient manner, and performs other clerical duties, as assigned by the Pharmacy Manager.</li> <li>Assists and supports Pharmacy Department on inventory management activities, such as, ordering, unpacking, checking and storing shipment of pharmaceuticals. Maintains knowledge of Company asset protection techniques, and files claims for warehouse overages (merchandise received, but not billed), shortages (merchandise billed, but not received), order errors or damaged goods involving Rx drugs.</li> <li>Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products).</li> <li>Constructs and maintains displays, including promotional, seasonal, super structures, and sale merchandise. Completes resets and revisions as directed.</li> <li>Assists with separation of food items (e.g., raw foods from pre-cooked) and product placement as specified by policies/procedures (e.g., raw and frozen meats on bottom shelves). For consumable items, assists in stock rotation, using the first in, first out method and restock outs.</li> <li>Has working knowledge of store systems and store equipment.</li> <li>Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products.</li> <li>Assumes web pick-up responsibilities (monitors orders in Picture Care Plus, fills orders (pick items), delivers orders to customers as they arrive at store).</li> <li>Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance.</li> <li>Complies with all company policies and procedures; maintains respectful relationships with coworkers.</li> <li>Completes special assignments and other tasks as assigned.</li> </ul> Training &amp; Personal Development<ul dir="ltr"> <li>Earns and maintains PTCB certification through the designated PTCB training program and/or state required certification/registration.</li> <li>Attends training and completes PPLs requested by Manager or assigned by corporate and acquires continuing education credits. Maintains knowledge and skill in healthcare and pharmacy, including latest news and developments.</li> </ul> Basic Qualifications <ul dir="ltr"> <li>Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico)</li> <li>Requires willingness to work flexible schedule, including evenings and weekend hours.</li> </ul> Preferred Qualifications <ul dir="ltr"> <li>Prefer six months of experience in a retail environment.</li> <li>Prefer to have prior work experience with Walgreens.</li> <li>Prefer good math skills so they can fill prescriptions accurately, including counting, measuring and weighing medications.</li> <li>Prefer good computer skills.</li> <li>Prefer the knowledge of store inventory control.</li> <li>Prefer PTCB certification.</li> </ul> We will consider employment of qualified applicants with arrest and conviction records. An Equal Opportunity Employer, including disability/veterans. The actual compensation that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here <a href="https://jobs.walgreens.com/benefits" target="_blank">jobs.walgreens.com/benefits</a>. If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits Salary Range $16 - $18 / Hourly <a href="https://sjobs.brassring.com/TGnewUI/Search/home/HomeWithPreLoad?PageType=JobDetails&amp;partnerid=26336&amp;siteid=5014&amp;jobid=1632639&amp;AL=1" target="_blank">Apply</a> <a href="#">Back to nav</a>

Walgreens Boots Alliance

Pharmacy Customer Service Associate

<h1>Customer Service Associate</h1> Job ID 1590278BR <a href="https://sjobs.brassring.com/TGnewUI/Search/home/HomeWithPreLoad?PageType=JobDetails&amp;partnerid=26336&amp;siteid=5014&amp;jobid=1629713&amp;AL=1" target="_blank">Apply</a> <ul dir="ltr"> <li>Models and delivers a distinctive and delightful customer experience.</li> <li>Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service.</li> </ul> Customer Experience<ul dir="ltr"> <li>Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.</li> <li>Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).</li> </ul> Operations<ul dir="ltr"> <li>Provides customers with courteous, friendly, fast, and efficient service.</li> <li>Recommends items for sale to customer and recommends trade-up and/or companion items.</li> <li>Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed.</li> <li>Keeps counters and shelves clean and well merchandised, takes inventory, and maintains records. Checks in and prices merchandise as required or as directed by store manager or communicated by the shift leader.</li> <li>Implements Company asset protection procedures to identify and minimize profit loss.</li> <li>Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products).</li> <li>Constructs and maintains displays, including promotional, seasonal, super structures, and sale merchandise. Completes resets and revisions as directed.</li> <li>Assists with separation of food items (e.g., raw foods from pre-cooked) and product placement as specified by policies/procedures (e.g., raw and frozen meats on bottom shelves). For consumable items, assists in stock rotation, using the first in, first out method and restock outs.</li> <li>Has working knowledge of store systems and store equipment.</li> <li>Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products.</li> <li>Assumes web pick-up responsibilities (monitors orders in Picture Care Plus, fills orders (pick items), delivers orders to customers as they arrive at store).</li> <li>Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance.</li> <li>Complies with all company policies and procedures; maintains respectful relationships with coworkers.</li> <li>Completes special assignments and other tasks as assigned.</li> </ul> Training &amp; Personal Development<ul dir="ltr"><li>Attends training and completes PPLs requested by Manager or assigned by corporate.</li></ul> Basic Qualifications <ul dir="ltr"> <li>Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico)</li> <li>Requires willingness to work flexible schedule, including evenings and weekend hours</li> </ul> Preferred Qualifications <ul dir="ltr"> <li>Prefer six months of experience in a retail environment.</li> <li>Prefer to have prior work experience with Walgreens.</li> <li>Prefer to be fluent in reading, writing, and speaking English. (Except in Puerto Rico)</li> <li>Requires willingness to work flexible schedule, including evenings and weekend hours.</li> </ul> We will consider employment of qualified applicants with arrest and conviction records. An Equal Opportunity Employer, including disability/veterans. The actual compensation that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here <a href="https://jobs.walgreens.com/benefits" target="_blank">jobs.walgreens.com/benefits</a>. If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits Salary Range $15 - $17.5 / Hourly <a href="https://sjobs.brassring.com/TGnewUI/Search/home/HomeWithPreLoad?PageType=JobDetails&amp;partnerid=26336&amp;siteid=5014&amp;jobid=1629713&amp;AL=1" target="_blank">Apply</a> <a href="#">Back to nav</a>

Customer Service Associate

Pharmacist - Sign On Bonus and Relocation Assistance Available

Pharmacist

<h1>Pharmacy Technician / Pharm Tech Apprenticeship</h1> Job ID 1591823BR <a href="https://sjobs.brassring.com/TGnewUI/Search/home/HomeWithPreLoad?PageType=JobDetails&amp;partnerid=26336&amp;siteid=5014&amp;jobid=1631286&amp;AL=1" target="_blank">Apply</a> Our pharmacy technician positions have undergone an exciting transformation, moving from a transaction-based environment to a much more patient-centric one. As a Walgreens Pharmacy Technician or Pharmacy Technician Apprentice, you'll be front and center – interacting with our customers and developing strong patient relationships. Pharmacy is the core of our business, and our pharmacy technicians enjoy all the tools and support – including the latest technology – to grow their careers and reach their goals. Walgreens is proud to invest &amp; champion an “earn while you learn” Pharmacy Technician Training Program recognized by ASHP &amp; Department of Labor. This apprenticeship program gives you an entry point to a career in health care by guiding you in taking steps towards becoming a Pharmacy Technician Certification Board (PTCB) Certified Pharmacy Technician and helping you maintain the high level of skill required in the pharmacy care industry. Arming you with a nationally recognized, portable credential that will help you advance your career. Whether you are new to working in pharmacies or are an experienced Pharmacy Technician Apply Now! Walgreens will train you to use your skills and talents to serve and care for our patients and customers. The courses, learning activities, and resources provided to you in our pharmacy technician training program are designed to give you foundational and advanced knowledge, skills, and on-the-job experiences you need to prepare to become a certified pharmacy technician. <ul dir="ltr"> <li>In accordance with state and federal regulations, assists the pharmacist, under direct supervision, in the practice of pharmacy. Assists the pharmacist in the performance of other Pharmacy Department duties in accordance with Company policies and procedures.</li> <li>Responsible for using pharmacy systems to obtain patient and drug information and process prescriptions. If PTCB certified, assists with and coaches pharmacy technicians in the operation of pharmacy systems and cashiers in the operation of the pharmacy cash registers.</li> <li>Models and delivers a distinctive and delightful customer experience.</li> </ul> Customer Experience<ul dir="ltr"> <li>Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.</li> <li>Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).</li> <li>Develops strong relationships with most valuable customers.</li> </ul> Operations<ul dir="ltr"> <li>Under the supervision by the pharmacist, assist in the practice of pharmacy, in accordance with state, federal, and company policy. Reviews and complies with the Walgreen Co. Pharmacy Code of Conduct.</li> <li>Performs duties as assigned by Pharmacy Manager, Staff Pharmacist and Store Manager including utilizing pharmacy systems to enter patient and drug information, ensuring information is entered correctly, filling prescriptions by retrieving, counting and pouring pharmaceutical drugs, verifying medicine is correct, and checking for possible interactions. Assists pharmacists in scheduling and maintaining work flow.</li> <li>Reports, immediately, prescription errors to pharmacist on duty and adheres to Company policies and procedures in relation to pharmacy errors and the Quality Improvement Program.</li> <li>Strictly adheres to the Walgreen Co. policy regarding Good Faith Dispensing during all applicable prescription dispensing activities.</li> <li>Responsible and accountable for registering all related sales on assigned cash register, collects and handles cash as required. Takes customer to OTC aisle when possible to assist in locating products.</li> <li>Handles telephone calls that do not require personal attention of the pharmacist, including those to physicians.</li> <li>Processes (corrects and resubmits) manual claims for third party program prescription services in a timely and efficient manner, and performs other clerical duties, as assigned by the Pharmacy Manager.</li> <li>Assists and supports Pharmacy Department on inventory management activities, such as, ordering, unpacking, checking and storing shipment of pharmaceuticals. Maintains knowledge of Company asset protection techniques, and files claims for warehouse overages (merchandise received, but not billed), shortages (merchandise billed, but not received), order errors or damaged goods involving Rx drugs.</li> <li>May assist pharmacist in administering clinical services including the collection and proper labeling of blood/urine samples from patients and other clinical services as required; assists pharmacy staff in coordination of clinical services, Walgreens healthcare clinics and external providers.</li> <li>Assists Pharmacy Manager and Staff Pharmacist in developing and maintaining good relationships with the local medical community, including physicians, nurses, and other health care providers, by medical provider detailing and outreach to health groups, retirement homes, nursing homes, and other forums for enhancing growth opportunities.</li> <li>Assists with exterior and interior maintenance by ensuring the Pharmacy Department is stocked with adequate supplies, clean, neat and orderly in condition and appearance.</li> <li>Complies with all company policies and procedures; maintains respectful relationships with coworkers.</li> <li>Completes special assignments and other tasks as assigned.</li> </ul> Training &amp; Personal Development<ul dir="ltr"> <li>Earns and maintains PTCB certification through the designated PTCB training program and/or state required certification/registration. Otherwise, earns PTCB certification as condition of promotion to senior technician.</li> <li>Attends training requested by Manager and acquires continuing education credits. Maintains knowledge and skill in healthcare and pharmacy, including latest news and developments.</li> </ul> Basic Qualifications <ul dir="ltr"> <li>Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico)</li> <li>Requires willingness to work flexible schedule, including evening and weekend hours.</li> </ul> Preferred Qualifications <ul dir="ltr"> <li>Prefer six months of experience in a retail environment.</li> <li>Prefer to have prior work experience with Walgreens.</li> <li>Prefer good math skills so they can fill prescriptions accurately, including counting, measuring and weighing medications.</li> <li>Prefer good computer skills.</li> <li>Prefer the knowledge of store inventory control.</li> <li>Prefer PTCB certification.</li> </ul> We will consider employment of qualified applicants with arrest and conviction records. An Equal Opportunity Employer, including disability/veterans. The actual compensation that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here <a href="https://jobs.walgreens.com/benefits" target="_blank">jobs.walgreens.com/benefits</a>. If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits Salary Range $16.5 - $20 / Hourly <a href="https://sjobs.brassring.com/TGnewUI/Search/home/HomeWithPreLoad?PageType=JobDetails&amp;partnerid=26336&amp;siteid=5014&amp;jobid=1631286&amp;AL=1" target="_blank">Apply</a> <a href="#">Back to nav</a>

Pharmacy Technician / Pharm Tech Apprenticeship

Pharmacy Operations Manager

<h1>Certified Pharmacy Technician</h1> Job ID 1581179BR <a href="https://sjobs.brassring.com/TGnewUI/Search/home/HomeWithPreLoad?PageType=JobDetails&amp;partnerid=26336&amp;siteid=5014&amp;jobid=1620524&amp;AL=1" target="_blank">Apply</a> <ul dir="ltr"> <li>In accordance with state and federal regulations, assists the pharmacist, under direct supervision, in the practice of pharmacy. Assists the pharmacist in the performance of other Pharmacy Department duties in accordance with Company policies and procedures.</li> <li>Responsible for using pharmacy systems to obtain patient and drug information and process prescriptions. If PTCB certified, assists with and coaches pharmacy technicians in the operation of pharmacy systems and cashiers in the operation of the pharmacy cash registers.</li> <li>Models and delivers a distinctive and delightful customer experience.</li> </ul> Customer Experience<ul dir="ltr"> <li>Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.</li> <li>Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).</li> <li>Develops strong relationships with most valuable customers.</li> </ul> Operations <ul dir="ltr"> <li>Under the supervision by the pharmacist, assist in the practice of pharmacy, in accordance with state, federal, and company policy. Reviews and complies with the Walgreen Co. Pharmacy Code of Conduct.</li> <li>Performs duties as assigned by Pharmacy Manager, Staff Pharmacist and Store Manager including utilizing pharmacy systems to enter patient and drug information, ensuring information is entered correctly, filling prescriptions by retrieving, counting and pouring pharmaceutical drugs, verifying medicine is correct, and checking for possible interactions. Assists pharmacists in scheduling and maintaining work flow.</li> <li>Reports, immediately, prescription errors to pharmacist on duty and adheres to Company policies and procedures in relation to pharmacy errors and the Quality Improvement Program.</li> <li>Strictly adheres to the Walgreen Co. policy regarding Good Faith Dispensing during all applicable prescription dispensing activities.</li> <li>Responsible and accountable for registering all related sales on assigned cash register, collects and handles cash as required. Takes customer to OTC aisle when possible to assist in locating products.</li> <li>Handles telephone calls that do not require personal attention of the pharmacist, including those to physicians.</li> <li>Processes (corrects and resubmits) manual claims for third party program prescription services in a timely and efficient manner, and performs other clerical duties, as assigned by the Pharmacy Manager.</li> <li>Assists and supports Pharmacy Department on inventory management activities, such as, ordering, unpacking, checking and storing shipment of pharmaceuticals. Maintains knowledge of Company asset protection techniques, and files claims for warehouse overages (merchandise received, but not billed), shortages (merchandise billed, but not received), order errors or damaged goods involving Rx drugs.</li> <li>May assist pharmacist in administering clinical services including the collection and proper labeling of blood/urine samples from patients and other clinical services as required; assists pharmacy staff in coordination of clinical services, Walgreens healthcare clinics and external providers.</li> <li>Assists Pharmacy Manager and Staff Pharmacist in developing and maintaining good relationships with the local medical community, including physicians, nurses, and other health care providers, by medical provider detailing and outreach to health groups, retirement homes, nursing homes, and other forums for enhancing growth opportunities.</li> <li>Assists with exterior and interior maintenance by ensuring the Pharmacy Department is stocked with adequate supplies, clean, neat and orderly in condition and appearance.</li> <li>Complies with all company policies and procedures; maintains respectful relationships with coworkers.</li> <li>Completes special assignments and other tasks as assigned.</li> </ul> Training &amp; Personal Development<ul dir="ltr"> <li>Earns and maintains PTCB certification through the designated PTCB training program and/or state required certification/registration. Otherwise, earns PTCB certification as condition of promotion to senior technician.</li> <li>Attends training and completes PPLs requested by Manager and acquires continuing education credits. Maintains knowledge and skill in healthcare and pharmacy, including latest news and developments.</li> </ul> Basic Qualifications <ul dir="ltr"> <li>Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico)</li> <li>Requires willingness to work flexible schedule, including evening and weekend hours.</li> </ul> Preferred Qualifications <ul dir="ltr"> <li>Prefer six months of experience in a retail environment.</li> <li>Prefer to have prior work experience with Walgreens.</li> <li>Prefer good math skills so they can fill prescriptions accurately, including counting, measuring and weighing medications.</li> <li>Prefer good computer skills.</li> <li>Prefer the knowledge of store inventory control.</li> <li>Prefer PTCB certification.</li> </ul> We will consider employment of qualified applicants with arrest and conviction records. An Equal Opportunity Employer, including disability/veterans. The actual compensation that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here <a href="https://jobs.walgreens.com/benefits" target="_blank">jobs.walgreens.com/benefits</a>. If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits Salary Range $17.5 - $21 / Hourly <a href="https://sjobs.brassring.com/TGnewUI/Search/home/HomeWithPreLoad?PageType=JobDetails&amp;partnerid=26336&amp;siteid=5014&amp;jobid=1620524&amp;AL=1" target="_blank">Apply</a> <a href="#">Back to nav</a>

9 Walgreens Boots Alliance Jobs