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Ro is a direct-to-patient healthcare company with a mission of helping patients achieve their health goals by delivering the easiest, most effective care possible. Ro is the only company to offer nationwide telehealth, labs, and pharmacy services. This is enabled by Ro's vertically integrated platform that helps patients achieve their goals through a convenient, end-to-end healthcare experience spanning from diagnosis, to delivery of medication, to ongoing care. Since 2017, Ro has helped millions of patients, including one in every county in the United States, and in 98% of primary care deserts. <br> Ro has been recognized as a Fortune Best Workplace in New York and Health Care for four consecutive years (2021-2024). In 2023, Ro was also named Best Workplace for Parents for the third year in a row. In 2022, Ro was listed as a CNBC Disruptor 50.  <br> We are growing our Finance team and looking for a detail-oriented and hardworking individual seeking an opportunity to drive change in a rapidly growing healthcare company. In this role, you’ll work closely with the Finance team and across the organization to develop complex strategic and financial analyses, financial reporting and robust financial models. Your work will be in direct support of senior members of the Finance team and Leadership at Ro. This individual will have the opportunity to have a material impact across the entire company with frequent exposure to Ro executives and their decision making processes.<h3>What You’ll Do:</h3> <ul> <li>Prepare and deliver daily/weekly/monthly leadership level reporting, providing clear and accurate commentary that evaluates key operating metrics, trends, and performance of the business</li> <li>Help build, maintain, and actualize complex financial and analytical data models</li> <li>Run ad-hoc analyses and develop models with various forecasting techniques to inform key business decisions and provide visibility into future financial performance, including potential product launches</li> <li>Identify financial trends by comparing and analyzing actual results versus plans and forecasts</li> <li>Provide flexible and dynamic support to the finance team, Ro leadership, and core investors as the company grows </li> <li>Partner with key cross-functional teams (Growth, Operations, Product, Data and Care Vertical Leads) to analyze the business and uncover actionable insights that drive improved financial and KPI performance</li> </ul><h3>What You’ll Bring to the Team:</h3> <ul> <li>1-4 years of financial modeling and strategic analysis experience, with prior experience in investment banking, management consulting, private equity, corporate finance or FP&amp;A</li> <li>Bachelor’s degree or higher in a relevant field, such as Economics, Accounting or Business Finance is a plus</li> <li>Advanced skills in Excel or Google sheets required, with experience in using BI tools (e.g. Looker, Metabase) a plus</li> <li>Strong financial analysis experience, including ability to manage large data sets and turn into actionable analysis or forecast</li> <li>Quick learner, data-driven, intellectually curious, and detail-orientedFunction effectively in a fast-paced environment, managing high priority items in a timely manner</li> <li>Successfully manage complex processes with multiple stakeholders on tight deadlines</li> <li>Exceptional verbal and written communication skills</li> <li>Ability to cultivate effective working relationships (remotely and in-person) and communicate cross-functionally across all levels of management</li> </ul><h3>We've Got You Covered</h3> <ul> <li>Full medical, dental, and vision insurance + OneMedical membership</li> <li>Healthcare and Dependent Care FSA</li> <li>401(k) with company match</li> <li>Flexible PTO</li> <li>Wellbeing + Learning &amp; Growth reimbursements</li> <li>Paid parental leave + Fertility benefits</li> <li>Pet insurance</li> <li>Student loan refinancing</li> <li>Virtual resources for mindfulness, counseling, and fitness</li> <br> We welcome qualified candidates of all races, creeds, genders, and sexuality to apply. </ul>The target base salary for this position ranges from $93,500 to $119,500, in addition to a competitive equity and benefits package (as applicable). When determining compensation, we analyze and carefully consider several factors, including location, job-related knowledge, skills and experience. These considerations may cause your compensation to vary. <br> Ro recognizes the power of in-person collaboration, while supporting the flexibility to work anywhere in the United States. For our Ro’ers in the tri-state (NY) area, you will join us at HQ on Tuesdays and Thursdays. For those outside of the tri-state area, you will be able to join in-person collaborations throughout the year (i.e., during team on-sites). <br> At Ro, we believe that our diverse perspectives are our biggest strengths — and that embracing them will create real change in healthcare. As an equal opportunity employer, we provide equal opportunity in all aspects of employment, including recruiting, hiring, compensation, training and promotion, termination, and any other terms and conditions of employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, gender expression, familial status, age, disability and/or any other legally protected classification protected by federal, state, or local law. <br> See our California Privacy Policy <a href="https://ro.co/job-applicant-privacy-policy/" target="_blank">here</a>.

Senior Analyst, FP&A

Ro is a direct-to-patient healthcare company with a mission of helping patients achieve their health goals by delivering the easiest, most effective care possible. Ro is the only company to offer nationwide telehealth, labs, and pharmacy services. This is enabled by Ro's vertically integrated platform that helps patients achieve their goals through a convenient, end-to-end healthcare experience spanning from diagnosis, to delivery of medication, to ongoing care. Since 2017, Ro has helped millions of patients, including one in every county in the United States, and in 98% of primary care deserts. <br> Ro has been recognized as a Fortune Best Workplace in New York and Health Care for four consecutive years (2021-2024). In 2023, Ro was also named Best Workplace for Parents for the third year in a row. In 2022, Ro was listed as a CNBC Disruptor 50.  <br> <b>The Role:</b> <br> As a <b>Temporary People Partner</b>, you’ll play a critical role in delivering high-impact HR support and implementing people programs across teams at Ro, including Communications, Brand, Growth, Finance, and Legal. This short-term opportunity is ideal for someone who can quickly build trust, navigate ambiguity, and drive results in a fast-paced environment. You’ll partner closely with team leaders, contributing to a high-performance and inclusive culture while ensuring smooth execution of people strategies and policies. <br> <b>This is a 6-month temporary role.</b><h3>What You’ll Do:</h3> <ul> <li>Act as the primary, strategic HR partner to the leaders of the Brand, Communications, Growth, Finance, and Legal teams to align people strategies with team objectives, ensuring business outcomes are met.</li> <li>Drive employee engagement, performance enablement, talent development, and organizational design initiatives across your client groups.</li> <li>Coach managers on performance management, employee relations, and team development practices, ensuring consistency with company practices and principles.</li> <li>Foster a positive employee relations environment through proactive communication and fair application of policies.</li> <li>Collaborate cross-functionally with teams like Performance &amp; Growth, Compensation, Recruiting, and Legal to implement relevant programs and policies across teams (onboarding, offboarding, transitions).</li> <li>Guide organizational change initiatives and support leadership through growth, restructuring, and transitions in partnership with the Associate Director, People Partner</li> <li>Analyze people data and trends to develop proactive solutions that drive positive outcomes.</li> <li>Champion Ro’s culture, helping teams stay inclusive, compliant, and connected.</li> </ul><h3>What You’ll Bring to the Team:</h3> <ul> <li>5-7 years of People / HR experience at a fast-growing organization with at least 4 years as an HR Business Partner, supporting various teams</li> <li>Background supporting various workforce segments, including hourly and salaried, is a plus</li> <li>Proven ability to quickly develop trust-based partnerships with leaders and influence across levels of the organization.</li> <li>Strong experience in employee relations, organizational effectiveness, and performance enablement. Known for sound judgement and discretion.</li> <li>Strong experience managing organizational changes (i.e. building change timelines, communications, and scenario planning).</li> <li>Thrives in ambiguity, takes full ownership of outcomes, and moves quickly without rushing decisions. </li> <li>A strategic mindset and a “roll-up-your-sleeves” attitude -- no task is too small for you</li> <li>Excellent communication and coaching - 1:1 and in written/internal communications</li> <li>Working knowledge of employment law</li> </ul><h3>We’ve Got You Covered:</h3> <ul> <li>Medical insurance (on your 90th day of employment) + OneMedical membership</li> <li>401(k) with company match</li> <li>Pet insurance</li> <li>Virtual resources for mindfulness and fitness</li> </ul>The target base salary for this position ranges from $115,000 to $135,000 (annualized). When determining compensation, we analyze and carefully consider several factors, including location, job-related knowledge, skills and experience. These considerations may cause your compensation to vary. <br> Ro recognizes the power of in-person collaboration, while supporting the flexibility to work anywhere in the United States. For our Ro’ers in the tri-state (NY) area, you will join us at HQ on Tuesdays and Thursdays. For those outside of the tri-state area, you will be able to join in-person collaborations throughout the year (i.e., during team on-sites). <br> At Ro, we believe that our diverse perspectives are our biggest strengths — and that embracing them will create real change in healthcare. As an equal opportunity employer, we provide equal opportunity in all aspects of employment, including recruiting, hiring, compensation, training and promotion, termination, and any other terms and conditions of employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, gender expression, familial status, age, disability and/or any other legally protected classification protected by federal, state, or local law. <br> See our California Privacy Policy <a href="https://ro.co/job-applicant-privacy-policy/" target="_blank">here</a>.

People Partner (Temp)

Ro is a direct-to-patient healthcare company with a mission of helping patients achieve their health goals by delivering the easiest, most effective care possible. Ro is the only company to offer nationwide telehealth, labs, and pharmacy services. This is enabled by Ro's vertically integrated platform that helps patients achieve their goals through a convenient, end-to-end healthcare experience spanning from diagnosis, to delivery of medication, to ongoing care. Since 2017, Ro has helped millions of patients, including one in every county in the United States, and in 98% of primary care deserts. <br> Ro has been recognized as a Fortune Best Workplace in New York and Health Care for four consecutive years (2021-2024). In 2023, Ro was also named Best Workplace for Parents for the third year in a row. In 2022, Ro was listed as a CNBC Disruptor 50.  <br> <b>The Role:</b> We are seeking <b>Contract Recruiters</b> to join our dynamic Talent team for a <b>6-month contract</b> supporting hiring across our Clinical, Care Delivery, and/or Pharmacy teams. You will play a critical role in shaping our teams by identifying and engaging talent that contributes to the diversity and success of our teams at Ro and by facilitating a seamless hiring process.<h3>What You’ll Do:</h3> <ul> <li>Manage the end-to-end recruitment process for Clinical, Care Delivery, and/or Pharmacy roles, from job posting to offer acceptance.</li> <li>Proactively source and engage a diverse pool of candidates through various channels including job boards, social media, networking, and referrals.</li> <li>Screen resumes and conduct initial interviews to assess qualifications and opportunity alignment</li> <li>Partner with hiring managers to define role requirements, interview processes, and evaluation criteria.</li> <li>Ensure the timely completion and collection of interview feedback.</li> <li>Maintain strong communication with candidates throughout the hiring process.</li> <li>Extend offers and manage negotiations to successfully close candidates</li> <li>Maintain accurate and up-to-date data in the applicant tracking system</li> </ul><h3>What You’ll Bring to the Team:</h3> <ul> <li>3+ years of experience as a full-cycle corporate recruiter, ideally in a fast-paced or high-growth environment</li> <li>Experience recruiting for Clinical (Practitioners, Nurses), Care Delivery (Member Experience, Patient Advocates), and/or Pharmacy (Pharmacists, Pharmacy Technicians) roles</li> <li>Strong sourcing skills with a focus on building diverse talent pipelines</li> <li>Familiarity with modern recruitment tools and platforms; Lever experience preferred</li> <li>Excellent interpersonal and communication skills</li> <li>Self-motivated with an unparalleled sense of urgency and commitment to getting things done without sacrificing quality</li> <li>Comfortable navigating ambiguity and shifting priorities in a fast-paced environment</li> <li>Knowledge of hiring best practices and labor laws</li> </ul>We are hiring across multiple levels. The hourly rate for new hires in this position ranges from $38-$67. When determining compensation, we analyze and carefully consider several factors, including location, job-related knowledge, skills, and experience. These considerations may cause your compensation to vary. <br> Ro recognizes the power of in-person collaboration, while supporting the flexibility to work anywhere in the United States. For our Ro’ers in the tri-state (NY) area, you will join us at HQ on Tuesdays and Thursdays. For those outside of the tri-state area, you will be able to join in-person collaborations throughout the year (i.e., during team on-sites). <br> At Ro, we believe that our diverse perspectives are our biggest strengths — and that embracing them will create real change in healthcare. As an equal opportunity employer, we provide equal opportunity in all aspects of employment, including recruiting, hiring, compensation, training and promotion, termination, and any other terms and conditions of employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, gender expression, familial status, age, disability and/or any other legally protected classification protected by federal, state, or local law. <br> See our California Privacy Policy <a href="https://ro.co/job-applicant-privacy-policy/" target="_blank">here</a>.

Non-Tech and Clinical Recruiters (Contract)

Ro is a direct-to-patient healthcare company with a mission of helping patients achieve their health goals by delivering the easiest, most effective care possible. Ro is the only company to offer nationwide telehealth, labs, and pharmacy services. This is enabled by Ro's vertically integrated platform that helps patients achieve their goals through a convenient, end-to-end healthcare experience spanning from diagnosis, to delivery of medication, to ongoing care. Since 2017, Ro has helped millions of patients, including one in every county in the United States, and in 98% of primary care deserts. <br> Ro has been recognized as a Fortune Best Workplace in New York and Health Care for four consecutive years (2021-2024). In 2023, Ro was also named Best Workplace for Parents for the third year in a row. In 2022, Ro was listed as a CNBC Disruptor 50.  <br> As a Senior Security Engineer, you will be a key member of the team responsible for engineering, maintaining, and automating Ro’s security infrastructure. You will collaborate closely with the SOC, IT, Product Security, GRC, and Infrastructure teams to implement cloud- and SaaS-native security technologies that protect Ro’s systems and patients. Your work will directly support our ability to detect, investigate, and respond to security threats. This role demands strong technical expertise, an automation-first mindset, and a proactive, collaborative approach to building scalable, resilient security solutions.<h3>What You’ll Do:</h3> <ul> <li>Lead the management, configuration, and automation of EDR and vulnerability management technologies, with a strong focus on fully leveraging CrowdStrike Falcon and its full suite of capabilities. </li> <li>Support the daily management and operations of policies and configurations for Cloudflare Zero Trust Gateway solutions.</li> <li>Partner closely with Security Operations, Product Security, IT, and other stakeholders to design and implement practical, risk-informed security controls.</li> <li>Monitor industry trends and emerging threats to ensure security controls remain effective and modern.</li> <li>Develop and maintain infrastructure-as-code and automation workflows for deploying and managing security controls at scale.</li> <li>Take ownership of critical security tooling, drive continuous improvements that reduce risk and alert fatigue, and foster strong cross-functional partnerships to advance key security initiatives.</li> </ul><h3>What You’ll Bring to the Team:</h3> <ul> <li>5+ years of experience in a Security Engineering role where you were directly responsible for engineering, maintaining and configuring security systems such as EDR, SWG, VPN, CASB, CSPM, and email security</li> <li>2 + years of in-depth hands-on experience with a modern EDR platform, including deployment, policy tuning, threat hunting, real-time response.</li> <li>Hands-on experience operating and tuning Secure Access Service Edge (SASE) or Secure Web Gateway (SWG) solutions in an enterprise environment, including practical experience with CASB and DLP for monitoring, enforcing policies and supporting incident response efforts.</li> <li>Deep familiarity and hands on-experience with Splunk, including log ingestion, data parsing, content creation, detection engineering, and noise reduction.</li> <li>Proven ability to take ownership of systems and projects, driving progress with minimal guidance—even in the absence of clear documentation or established processes.</li> <li>An outgoing and collaborative teammate who prioritizes “getting it right over being right”. You thrive in environments that value open communication, shared learning, and a positive team culture.</li> <li>2+ years experience configuring AWS and other cloud environments.</li> <li>Relevant GIAC Certifications (GCIH, GWAPT, GPEN, etc) or equivalent are a plus.</li> </ul><h3>We’ve Got You Covered:</h3> <ul> <li>Full medical, dental, and vision insurance + OneMedical membership</li> <li>Healthcare and Dependent Care FSA</li> <li>401(k) with company match</li> <li>Flexible PTO</li> <li>Wellbeing + Learning &amp; Growth reimbursements</li> <li>Paid parental leave + Fertility benefits</li> <li>Pet insurance</li> <li>Student loan refinancing</li> <li>Virtual resources for mindfulness, counseling, and fitness</li> </ul>The target base salary for this position ranges from $152,200-186,500 in addition to a competitive equity and benefits package (as applicable). When determining compensation, we analyze and carefully consider several factors, including location, job-related knowledge, skills and experience. These considerations may cause your compensation to vary.  <br> Ro recognizes the power of in-person collaboration, while supporting the flexibility to work anywhere in the United States. For our Ro’ers in the tri-state (NY) area, you will join us at HQ on Tuesdays and Thursdays. For those outside of the tri-state area, you will be able to join in-person collaborations throughout the year (i.e., during team on-sites). <br> At Ro, we believe that our diverse perspectives are our biggest strengths — and that embracing them will create real change in healthcare. As an equal opportunity employer, we provide equal opportunity in all aspects of employment, including recruiting, hiring, compensation, training and promotion, termination, and any other terms and conditions of employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, gender expression, familial status, age, disability and/or any other legally protected classification protected by federal, state, or local law. <br> See our California Privacy Policy <a href="https://ro.co/job-applicant-privacy-policy/" target="_blank">here</a>.

Senior Security Engineer

Ro is seeking an experienced attorney to serve as Pharmacy Counsel, advising on state-level regulatory compliance, embedded within our growing legal team. This role will be the go-to legal partner for pharmacy operations and compliance across our owned and partner pharmacy networks. This is a strategic, high-impact role with significant cross-functional exposure, working closely with pharmacy operations, corporate quality, and other key stakeholders.<h3>What You’ll Do:</h3> <ul> <li>Help lead Ro’s 50-state + DC pharmacy law compliance strategy, advising on both day-to-day pharmacy operations and long-term business initiatives.</li> <li>Own the legal relationship with pharmacy operations and corporate quality teams as their primary point of contact.</li> <li>Ensure pharmacy compliance by advising on licensure, inspections, DSCSA obligations, and safety and quality assurance requirements.</li> <li>Monitor and analyze state Board of Pharmacy developments, assess regulatory risks, and shape Ro’s government relations strategy to proactively manage regulatory change.</li> <li>Help lead responses to state inspections, investigations, regulatory inquiries, and other legal escalations.</li> <li>Partner closely with senior FDA counsel to ensure pharmacy operations comply with FDA regulations and guidance.</li> <li>Collaborate cross-functionally with product, operations, and quality teams to accelerate new product launches, partnerships, and facility expansions.</li> </ul><h3>What You’ll Bring to the Team:</h3> <ul> <li>J.D. from an accredited law school and licensed to practice law in at least one U.S. jurisdiction.5–9 years of experience advising on state pharmacy law.</li> <li>In-depth experience with legal and regulatory frameworks relevant to pharmacy operations, including compounding.</li> <li>Experience working in-house, preferably with or within online pharmacies or health tech platforms.</li> <li>Comfortable navigating and advising on ambiguous or evolving regulatory environments.</li> <li>Track record of successful collaboration across legal, regulatory, quality, and operations teams.</li> <li>Ability to manage competing priorities and give practical, risk-based legal advice quickly.</li> </ul><h3>We’ve Got You Covered:</h3> <ul> <li>Full medical, dental, and vision insurance + OneMedical membership</li> <li>Healthcare and Dependent Care FSA</li> <li>401(k) with company match</li> <li>Flexible PTO</li> <li>Wellbeing + Learning &amp; Growth reimbursements</li> <li>Paid parental leave + Fertility benefits</li> <li>Pet insurance</li> <li>Student loan refinancing</li> <li>Virtual resources for mindfulness, counseling, and fitness</li> </ul>We welcome qualified candidates of all races, creeds, genders, and sexuality to apply. <br> The target base salary for this position ranges from $191,700 to $230,000, in addition to a competitive equity and benefits package (as applicable). When determining compensation, we analyze and carefully consider several factors, including location, job-related knowledge, skills and experience. These considerations may cause your compensation to vary.”

Pharmacy Counsel

Ro is a direct-to-patient healthcare company with a mission of helping patients achieve their health goals by delivering the easiest, most effective care possible. Ro is the only company to offer nationwide telehealth, labs, and pharmacy services. This is enabled by Ro's vertically integrated platform that helps patients achieve their goals through a convenient, end-to-end healthcare experience spanning from diagnosis, to delivery of medication, to ongoing care. Since 2017, Ro has helped millions of patients, including one in every county in the United States, and in 98% of primary care deserts. <br> Ro has been recognized as a Fortune Best Workplace in New York and Health Care for four consecutive years (2021-2024). In 2023, Ro was also named Best Workplace for Parents for the third year in a row. In 2022, Ro was listed as a CNBC Disruptor 50.  <br> As a Manager, Corporate Quality (Post-Market, External Partnerships and Testing), you will be a key member of the Corporate Quality team, overseeing quality assurance from the technical transfer / go-to-market phase through the product’s entire lifecycle. This role is critical in upholding the highest standards of quality, compliance, and innovation with our suppliers, vendors, third-party pharmacy partners and testing facilities. <h3>What You'll Do:</h3> <ul> <li>Oversee Quality Assurance for on-market products from commercialization through end of life, ensuring compliance with all relevant standards and regulations.</li> <li>Maintain Good Documentation Practices (GDP), including product specifications, formula approvals, and audit documentation.</li> <li>Manage Third-Party Testing, coordinating all ongoing testing activities, ensuring appropriate record retention of results, Certificates of Analysis, and other relevant documentation.</li> <li>Support Product, Process, and Material Validations/Qualifications by working cross-functionally with R&amp;D and key stakeholders to ensure proper documentation and compliance.</li> <li>Assist in Developing, Implementing, and Maintaining a robust Quality Management System (QMS) as it relates to post-market quality.</li> <li>Conduct Vendor Audits to ensure partners meet quality standards and overall compliance requirements.Act as a Key Member of the Internal Audit Team to assess and improve quality processes.</li> <li>Support Product Improvement Initiatives, including the development and execution of Corrective and Preventive Actions (CAPA) and Root Cause Analysis (RCA) programs.Stay Informed on Industry Trends and Regulatory Changes to ensure continued compliance and best practices.</li> <li>Collaborate Cross-Functionally to uphold quality standards throughout the product lifecycle.Identify and Drive Process Improvements, implementing best practices to enhance efficiency and reduce defects.</li> <li>Utilize Quality Tools and Methodologies to optimize processes and improve product reliability.</li> </ul><h3>What You'll Bring to the Team:</h3> <ul> <li>Bachelor's degree with a science focus (Biology, Chemistry, Biochemistry, Engineering, etc.)Illinois / Florida Pharmacist / Pharmacy Technician Licensure or ability to obtain, <b>strongly preferred</b> </li> <li>5+ years working in post-market surveillance and supplier/vendor management.</li> <li>Background in pharmaceutical or <b>compounding pharmacy</b> with knowledge of industry regulations (<b>FDA 503A/B Compounding</b>, FDA 21 CFR 210/211/820, CAP/CLIA for laboratories) and any related certification, strongly preferredPrevious Vendor and Third-Party Audit experience with certification as Quality Auditor or in Quality Management Systems a plus.</li> <li>Ability to travel up to 40% of time</li> <li>Proficiency in quality tools and methodologies Ability to work effectively in a fast-paced, dynamic environment</li> <li>Strong analytical skills with attention to detail and ability to think strategically and tactically </li> <li>Outstanding written and verbal communication skillsIrrational passion for building the future of healthcare with an emphasis on quality processes to drive successful patient outcomes.</li> </ul><h3>We've Got You Covered</h3> <ul> <li>Full medical, dental, and vision insurance + OneMedical membership</li> <li>Healthcare and Dependent Care FSA</li> <li>401(k) with company match</li> <li>Flexible PTO</li> <li>Wellbeing + Learning &amp; Growth reimbursements</li> <li>Paid parental leave + Fertility benefits</li> <li>Pet insurance</li> <li>Student loan refinancing</li> <li>Virtual resources for mindfulness, counseling, and fitness</li> <br> <li>We welcome qualified candidates of all races, creeds, genders, and sexuality to apply.</li> </ul>The target base salary for this position ranges from $114,800 to $141,500, in addition to a competitive equity and benefits package (as applicable). When determining compensation, we carefully consider several factors, including location, job-related knowledge, skills, and experience. These considerations may cause your compensation to vary. <br> Ro recognizes the power of in-person collaboration, while supporting the flexibility to work anywhere in the United States. For our Ro’ers in the tri-state (NY) area, you will join us at HQ on Tuesdays and Thursdays. For those outside of the tri-state area, you will be able to join in-person collaborations throughout the year (i.e., during team on-sites). <br> At Ro, we believe that our diverse perspectives are our biggest strengths — and that embracing them will create real change in healthcare. As an equal opportunity employer, we provide equal opportunity in all aspects of employment, including recruiting, hiring, compensation, training and promotion, termination, and any other terms and conditions of employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, gender expression, familial status, age, disability and/or any other legally protected classification protected by federal, state, or local law. <br> See our California Privacy Policy <a href="https://ro.co/job-applicant-privacy-policy/" target="_blank">here</a>.

Manager, Corporate Quality (Post-Market / External Quality)

Ro is a direct-to-patient healthcare company with a mission of helping patients achieve their health goals by delivering the easiest, most effective care possible. Ro is the only company to offer nationwide telehealth, labs, and pharmacy services. This is enabled by Ro's vertically integrated platform that helps patients achieve their goals through a convenient, end-to-end healthcare experience spanning from diagnosis, to delivery of medication, to ongoing care. Since 2017, Ro has helped millions of patients, including one in every county in the United States, and in 98% of primary care deserts. <br> Ro has been recognized as a Fortune Best Workplace in New York and Health Care for four consecutive years (2021-2024). In 2023, Ro was also named Best Workplace for Parents for the third year in a row. In 2022, Ro was listed as a CNBC Disruptor 50.  <br> As an Associate Director of Clinical Content and Education, you will play a critical role in ensuring that Ro’s clinical guidelines and patient education materials are accurate, engaging, and impactful. You will collaborate closely with clinical product strategy, medical experts, product teams, marketing, growth, and other cross-functional stakeholders to maintain consistency across provider-facing guidelines while innovating on patient education strategies. Your work will directly contribute to the quality of care we provide and help guide patients through every step of their healthcare journey. This role reports to the Director of Clinical Product Strategy. This role will leverage the technical expertise of the individual, particularly with regard to content creation and education to support initiatives that are the responsibility of Directors and Senior Directors in Clinical Product and Strategy. <h3>What You'll Do:</h3> <ul> <li>Lead the development, maintenance, and optimization of provider-facing clinical guidelines and training materials for Ro’s affiliated medical group.</li> <li>Ensure consistency and accuracy of clinical content in collaboration with cross-functional partners including clinical product strategy, marketing, growth, and product.</li> <li>Translate clinical strategy and scientific literature into patient-friendly educational materials across formats (written, video, tagline, etc.).Use insights from medical experts, product teams, and behavior science principles to create content that supports patients throughout their healthcare journey.</li> <li>Act as a key reviewer and thought partner on projects led by Clinical Product Directors and Senior Directors.</li> <li>Build strong relationships across product, operations, and marketing to identify opportunities for content-driven improvements in patient experience and health outcomes.</li> <li>In the first 90 days: conduct a full audit of current provider and patient-facing content, identify gaps or inconsistencies, and propose a prioritization roadmap for improvements.</li> </ul><h3>What You'll Bring to the Team:</h3> <ul> <li><b>MD/DO/NP/PA</b></li> <li>3+ years of practicing medicine in a clinical setting</li> <li>5+ years of writing or creating medical or scientific content</li> <li>A deep understanding of clinical guidelines and evidence-based care principles</li> <li>Strong ability to craft clear, engaging, and medically accurate educational content</li> <li>Ability to work cross-functionally with product, medical, and operations teams</li> </ul><h3>We've Got You Covered</h3> <ul> <li>Full medical, dental, and vision insurance + OneMedical membership</li> <li>Healthcare and Dependent Care FSA</li> <li>401(k) with company match</li> <li>Flexible PTO</li> <li>Wellbeing + Learning &amp; Growth reimbursements</li> <li>Paid parental leave + Fertility benefits</li> <li>Pet insurance</li> <li>Student loan refinancing</li> <li>Virtual resources for mindfulness, counseling, and fitness</li> <li>We welcome qualified candidates of all races, creeds, genders, and sexuality to apply.</li> </ul>The target base salary for this position ranges from $178,500 - $200,000, in addition to a competitive equity and benefits package (as applicable). When determining compensation, we carefully consider several factors, including location, job-related knowledge, skills, and experience. These considerations may cause your compensation to vary. <br> Ro recognizes the power of in-person collaboration, while supporting the flexibility to work anywhere in the United States. For our Ro’ers in the tri-state (NY) area, you will join us at HQ on Tuesdays and Thursdays. For those outside of the tri-state area, you will be able to join in-person collaborations throughout the year (i.e., during team on-sites). <br> At Ro, we believe that our diverse perspectives are our biggest strengths — and that embracing them will create real change in healthcare. As an equal opportunity employer, we provide equal opportunity in all aspects of employment, including recruiting, hiring, compensation, training and promotion, termination, and any other terms and conditions of employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, gender expression, familial status, age, disability and/or any other legally protected classification protected by federal, state, or local law. <br> See our California Privacy Policy <a href="https://ro.co/job-applicant-privacy-policy/" target="_blank">here</a>.

Associate Director of Clinical Content and Education

Ro is a direct-to-patient healthcare company with a mission of helping patients achieve their health goals by delivering the easiest, most effective care possible. Ro is the only company to offer nationwide telehealth, labs, and pharmacy services. This is enabled by Ro's vertically integrated platform that helps patients achieve their goals through a convenient, end-to-end healthcare experience spanning from diagnosis, to delivery of medication, to ongoing care. Since 2017, Ro has helped millions of patients, including one in every county in the United States, and in 98% of primary care deserts. <br> Ro has been recognized as a Fortune Best Workplace in New York and Health Care for four consecutive years (2021-2024). In 2023, Ro was also named Best Workplace for Parents for the third year in a row. In 2022, Ro was listed as a CNBC Disruptor 50.  <br> We are seeking a highly analytical problem solver to join our Growth team as an Associate Manager, Lifecycle Marketing Operations. Reporting to the Manager, Lifecycle Marketing, you will play a key role in managing data pipelines, tracking performance, and optimizing our operational processes. Your expertise in data analysis, marketing automation, and process improvement will support Growth initiatives and drive impactful business outcomes.<h3>What You’ll Do:</h3> <ul> <li>Oversee workflow tools and CRM systems, ensuring customer data integrity and accuracy in partnership with Tech and Product.</li> <li>Own the creation of technical briefs for CRM-related projects, collaborating closely with stakeholders from Product, Tech, and Legal.</li> <li>Monitor CRM data for key operational insights (open rates, deliverability, event tracking) to ensure accuracy and system reliability.</li> <li>Assist in developing scalable data pipelines and automation processes to enhance reporting and campaign execution.</li> <li>Partner with Growth Analytics and Lifecycle strategists to build dashboards that inform lifecycle marketing strategy.</li> <li>Identify opportunities for automation and process optimization within the marketing technology stack.</li> <li>Ensure data integrity, scalability, and accessibility for lifecycle marketing initiatives.</li> <li>Analyze performance trends across customer segments and channels, providing data-driven recommendations.</li> <li>Lead evaluation, implementation, and optimization of marketing technology solutions.</li> <li>Establish scalable, well-documented processes to drive consistent and repeatable outcomes.</li> <li>Oversee and improve the QA process, maintaining high-quality standards and automating where possible.</li> </ul><h3>What You’ll Bring to the Team:</h3> <ul> <li>3-5+ years of experience in CRM, lifecycle marketing, or marketing operations.</li> <li>Strong analytical mindset with the ability to interpret data and optimize based on insights.</li> <li>Excellent communication skills, with the ability to present complex information clearly</li> <li>Systems-based thinking, you approach problems through the lens of first principles and over-index on building scalable, resilient systems</li> <li>Self-starter mindset with strong prioritization, problem-solving, and cross-functional collaboration skills.</li> <li>Experience with marketing automation, personalization strategies, and API integrations for dynamic content.</li> <li>Understanding of email deliverability best practices and compliance regulations (CAN-SPAM, GDPR, TCPA, etc.).</li> </ul><h3>Bonus Points:</h3> <ul> <li>Experience working with Braze and/or Liquid.</li> <li>Hands-on experience in HTML, CSS, and templating languages like Liquid.</li> <li>Familiarity with SQLProficiency in BI tools such as Looker, Mixpanel, or equivalent.</li> </ul><h3>We’ve Got You Covered:</h3> <ul> <li>Full medical, dental, and vision insurance + OneMedical membership</li> <li>Healthcare and Dependent Care FSA</li> <li>401(k) with company match</li> <li>Flexible PTO</li> <li>Wellbeing + Learning &amp; Growth reimbursements</li> <li>Paid parental leave + Fertility benefits</li> <li>Pet insurance</li> <li>Student loan refinancing</li> <li>Virtual resources for mindfulness, counseling, and fitness</li> </ul>We welcome qualified candidates of all races, creeds, genders, and sexuality to apply. <br> The target base salary for this position ranges from $106,000 to $130,000 in addition to a competitive equity and benefits package (as applicable). When determining compensation, we analyze and carefully consider several factors, including location, job-related knowledge, skills and experience. These considerations may cause your compensation to vary.” <br> Ro recognizes the power of in-person collaboration, while supporting the flexibility to work anywhere in the United States. For our Ro’ers in the tri-state (NY) area, you will join us at HQ on Tuesdays and Thursdays. For those outside of the tri-state area, you will be able to join in-person collaborations throughout the year (i.e., during team on-sites). <br> At Ro, we believe that our diverse perspectives are our biggest strengths — and that embracing them will create real change in healthcare. As an equal opportunity employer, we provide equal opportunity in all aspects of employment, including recruiting, hiring, compensation, training and promotion, termination, and any other terms and conditions of employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, gender expression, familial status, age, disability and/or any other legally protected classification protected by federal, state, or local law. <br> See our California Privacy Policy <a href="https://ro.co/job-applicant-privacy-policy/" target="_blank">here</a>.

Associate Manager, Lifecycle Marketing Operations

Ro is a direct-to-patient healthcare company with a mission of helping patients achieve their health goals by delivering the easiest, most effective care possible. Ro is the only company to offer nationwide telehealth, labs, and pharmacy services. This is enabled by Ro's vertically integrated platform that helps patients achieve their goals through a convenient, end-to-end healthcare experience spanning from diagnosis, to delivery of medication, to ongoing care. Since 2017, Ro has helped millions of patients, including one in every county in the United States, and in 98% of primary care deserts. <br> Ro has been recognized as a Fortune Best Workplace in New York and Health Care for four consecutive years (2021-2024). In 2023, Ro was also named Best Workplace for Parents for the third year in a row. In 2022, Ro was listed as a CNBC Disruptor 50.  <br> We are looking for a Senior Software Engineer to join our Data Infrastructure team. In this role, you will design, build, and maintain scalable, reliable, and secure data infrastructure powering analytics, machine learning, and data-driven applications. You'll collaborate closely with data scientists, analysts, and infrastructure engineers to enhance data accessibility, governance, and efficiency, tackling complex technical challenges with pragmatism and long-term vision.<h3>What You'll Do: </h3> <ul> <li>Design, develop, and maintain data infrastructure capabilities that enable users to effectively and securely produce, consume, and share data generated by systems and third-party tools. Here are examples of the types of projects you might work on:</li> <li>Implementing change data capture solutions for Postgres and Kafka.</li> <li>Migrating our data orchestration platform from EC2 to Kubernetes.</li> <li>Operationalizing a data security classification framework for analytics data.</li> <li>Building a platform for reverse-ETL pipelines to ship analytics data to external growth partners.</li> <li>Creating a developer platform enabling data scientists and analysts to independently deploy Airflow pipelines.</li> <li>Developing toolkits for generating synthetic, non-production datasets mirroring production data structure.</li> </ul><h3>What You'll Bring to the Team</h3> <ul> <li>Strong Python and/or Go programming skills.</li> <li>Expertise in data warehousing concepts and data modeling tools like dbt.</li> <li>Strong expertise in data governance and data security best practices.</li> <li>Experience with stream processing and event-driven architectures.</li> <li>Experience with AWS services, including EKS, S3, and IAM.</li> <li>Hands-on experience with IaC (e.g. Terraform, Pulumi).</li> <li>Excellent communication and interpersonal skills, with the ability to work effectively with cross-functional teams.</li> <li>Excellent problem-solving skills and ability to work in a fast-paced, privacy- and security-focused environment.</li> </ul><h3>We've Got You Covered: </h3> <ul> <li>Full medical, dental, and vision insurance + OneMedical membership</li> <li>Healthcare and Dependent Care FSA</li> <li>401(k) with company match</li> <li>Flexible PTO</li> <li>Wellbeing + Learning &amp; Growth reimbursements</li> <li>Paid parental leave + Fertility benefits</li> <li>Pet insurance</li> <li>Student loan refinancing</li> <li>Virtual resources for mindfulness, counseling, and fitness</li> </ul>The target base salary for this position ranges from $175,100 to $211,500, in addition to a competitive equity and benefits package (as applicable). When determining compensation, we analyze and carefully consider several factors, including location, job-related knowledge, skills and experience. These considerations may cause your compensation to vary. <br> Ro recognizes the power of in-person collaboration, while supporting the flexibility to work anywhere in the United States. For our Ro’ers in the tri-state (NY) area, you will join us at HQ on Tuesdays and Thursdays. For those outside of the tri-state area, you will be able to join in-person collaborations throughout the year (i.e., during team on-sites). <br> At Ro, we believe that our diverse perspectives are our biggest strengths — and that embracing them will create real change in healthcare. As an equal opportunity employer, we provide equal opportunity in all aspects of employment, including recruiting, hiring, compensation, training and promotion, termination, and any other terms and conditions of employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, gender expression, familial status, age, disability and/or any other legally protected classification protected by federal, state, or local law. <br> See our California Privacy Policy <a href="https://ro.co/job-applicant-privacy-policy/" target="_blank">here</a>.

Senior Software Engineer, Data Infrastructure

As <b>FDA Counsel, Advertising &amp; Promotion</b>, you'll be responsible for reviewing advertising, promotional, and other consumer-facing materials, ensuring they are compliant with FTC and FDA regulations and guidelines. You’ll partner closely with our Growth and Marketing teams to counsel on marketing content across the full spectrum of platforms, including websites, social media, podcasts, billboards, and TV. You have a strong knowledge of FDA and FTC advertising regulations and cases, and particularly with respect to prescription drugs and health products. You're smart, collaborative, and comfortable working in a dynamic environment while handling several projects at the same time.  <h3>What You'll Do:</h3> <ul> <li>Serve as an internal subject matter expert on FTC and FDA advertising and promotion issues as they pertain to health products, and provide guidance to cross-functional teams to maintain compliance with FTC and FDA laws and regulations.</li> <li>Review a wide variety of promotional content within Ro’s collaborative medical-legal-marketing review process. This content includes: Facebook and Google ads, website pages, national TV spots, podcast reads, billboards, contests and sweepstakes, and more.</li> <li>Maintain company-wide guidelines and conduct trainings on advertising and promotion.</li> <li>Learn Ro’s business through and through to enable a multi-dimensional review of content.</li> <li>Collaborate with cross-functional teams to support new strategic initiatives and advertising campaigns.</li> <li>Keep up with and understand the FTC regulatory environment, interpretation of regulations, and new case law.</li> <li>Stay abreast of changes in FDA and FTC regulations and industry trends in advertising, and monitor enforcement actions and relevant litigation.</li> <li>Collaborate closely with cross-functional teams, including Growth and Marketing.</li> <li>Demonstrate a willingness to grow and expand your expertise into adjacent areas of law to support the company’s evolving needs.</li> </ul><h3>What You'll Bring to the Team:</h3> <ul> <li>Juris Doctor (JD) from an accredited law school.</li> <li>Active member in good standing of a state bar association.</li> <li>3-5 years of experience practicing FDA law, with knowledge of the regulatory landscape for the advertising and promotion of FDA-regulated products.</li> <li>Exceptional analytical, research, and writing skills.</li> <li>Strong communication and interpersonal skills, with the ability to build relationships across all levels of the organization.</li> <li>Business-oriented mindset with the ability to translate legal advice into practical solutions.</li> <li>Adaptable and able to thrive in a fast-paced, dynamic environment.</li> <li>Self-starter with the ability to manage multiple projects simultaneously and meet deadlines.</li> <li>Team player with a collaborative work ethic.</li> <li>Passion for the telehealth industry and a desire to make a meaningful impact.</li> </ul><h3>We've Got You Covered:</h3> <ul> <li>Full medical, dental, and vision insurance + OneMedical membership</li> <li>Healthcare and Dependent Care FSA</li> <li>401(k) with company match</li> <li>Flexible PTO</li> <li>Wellbeing + Learning &amp; Growth reimbursements</li> <li>Paid parental leave + Fertility benefits</li> <li>Pet insurance</li> <li>Student loan refinancing</li> <li>Virtual resources for mindfulness, counseling, and fitness</li> </ul>The target base salary for this position ranges from $154,000-$188,000, in addition to a competitive equity and benefits package (as applicable). When determining compensation, we analyze and carefully consider several factors, including location, job-related knowledge, skills and experience. These considerations may cause your compensation to vary.

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