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The Company PayPal has been revolutionizing commerce globally for more than 25 years. Creating innovative experiences that make moving money, selling, and shopping simple, personalized, and secure, PayPal empowers consumers and businesses in approximately 200 markets to join and thrive in the global economy. We operate a global, two-sided network at scale that connects hundreds of millions of merchants and consumers. We help merchants and consumers connect, transact, and complete payments, whether they are online or in person. PayPal is more than a connection to third-party payment networks. We provide proprietary payment solutions accepted by merchants that enable the completion of payments on our platform on behalf of our customers. We offer our customers the flexibility to use their accounts to purchase and receive payments for goods and services, as well as the ability to transfer and withdraw funds. We enable consumers to exchange funds more safely with merchants using a variety of funding sources, which may include a bank account, a PayPal or Venmo account balance, PayPal and Venmo branded credit products, a credit card, a debit card, certain cryptocurrencies, or other stored value products such as gift cards, and eligible credit card rewards. Our PayPal, Venmo, and Xoom products also make it safer and simpler for friends and family to transfer funds to each other. We offer merchants an end-to-end payments solution that provides authorization and settlement capabilities, as well as instant access to funds and payouts. We also help merchants connect with their customers, process exchanges and returns, and manage risk. We enable consumers to engage in cross-border shopping and merchants to extend their global reach while reducing the complexity and friction involved in enabling cross-border trade. Our beliefs are the foundation for how we conduct business every day. We live each day guided by our core values of Inclusion, Innovation, Collaboration, and Wellness. Together, our values ensure that we work together as one global team with our customers at the center of everything we do – and they push us to ensure we take care of ourselves, each other, and our communities. Job Description Summary: What you need to know about the role: As Lead Product Manager at PayPal, you will be joining the Fastlane team, responsible for delivering a best-in-class checkout experience to millions of users. The ability to learn new complex systems and manage relationships across a large organization will be critical to success. If you have a keen eye for intuitive design, enjoy digging deeply into user problem spaces and leading diverse teams towards an effective solution- this role is for you. PayPal’s Fastlane team is looking for a lead product manager who can lead the development of elegant, performant, effortless, and compliant checkout experiences. Success in this role will help us deliver on our mission and goals while working alongside some of the best in the payments and ecommerce industry. Meet our team: The Fastlane Consumer team is responsible for growing Fastlane by PayPal’s membership and checkout conversion through frictionless acquisition, engagement, and guest checkout optimization. We focus on delighting customers, directly addressing their pain points along the user journey, and delivering an effortless accelerated transaction. If customers do not choose our PayPal branded experience, we ensure that they’re still able to have a seamless checkout through guest payments and consider choosing PayPal on a subsequent transaction. Job Description: Your way to impact: As a Lead Product Manager, you will be focused on ensuring the optimization of all Fastlane checkout flows, helping to explore key opportunities for growth, creating stellar personalized customer experiences, and supporting all aspects of the business while partnering with employees from many contributing teams. You will lead a team of designers, engineers and analysts alongside to define a near term roadmap and long-term strategy for our Fastlane products. This will require exceptional verbal and written communication to influence peers and senior leaders with a bias towards clear, concise, and comprehensive documentation supported with evidence. You will become a subject matter expert in your area, continually identifying opportunities to improve our experiences, and advocating on behalf of the customer using data and strategic thinking. Your day-to-day: <ul> <li>Define long term product strategy and short-term optimizations for Fastlane checkout experiences using competitive insights, qualitative and quantitative data with the goal of delivering best in class products to our customers and for our merchants </li> <li>Lead and collaborate across engineering, product, analytics, and design teams to refine and execute your product strategy ensuring executions is rooted in clear hypothesis driven experimentation and feedback loops to drive further roadmap iterations </li> <li>Build trust and effective relationships across the organization to drive collaboration and consensus on strategy. </li> </ul> What do you need to bring: <ul> <li>8+ years of product management experience, preferably in payments or ecommerce </li> <li>Bachelors degree in a technical discipline, MBA a plus </li> <li>Proven track record of rapidly learning complex problem spaces, spotting bottlenecks and problem areas, breaking them down into actionable work streams, and launching optimizations and performant products that drive business value. </li> <li>Strong problem-solving abilities - you can cut through the noise and laser focus on what really matters </li> <li>Display high agency- you can take initiative, embrace challenges, make good decisions, and effectively navigate to achieve results </li> <li>Ability to smoothly transition between strategic and tactical thinking, equally comfortable planning at the global level as solving problems at the edge </li> <li>Strong product thinking founded on defining and validating hypotheses, measuring results, and rapidly iterating to success. </li> <li>Strong ability to translate product needs to technology and to understand technology </li> <li>Excellent verbal and written communication skills </li> <li>Team player attitude with ability to interface and build relations at all levels </li> </ul>PayPal is committed to fair and equitable compensation practices. Actual Compensation is based on various factors including but not limited to work location, and relevant skills and experience. The total compensation for this practice may include an annual performance bonus (or other incentive compensation, as applicable), equity, and medical, dental, vision, and other benefits. For more information, visit <a href="https://www.paypalbenefits.com" target="_blank">https://www.paypalbenefits.com</a>. The U.S. national annual pay range for this role is PayPal is committed to fair and equitable compensation practices. Actual Compensation is based on various factors including but not limited to work location, and relevant skills and experience. The total compensation for this practice may include an annual performance bonus (or other incentive compensation, as applicable), equity, and medical, dental, vision, and other benefits. For more information, visit <a href="https://www.paypalbenefits.com" target="_blank">https://www.paypalbenefits.com</a>. The U.S. national annual pay range for this role is to For the majority of employees, PayPal's balanced hybrid work model offers 3 days in the office for effective in-person collaboration and 2 days at your choice of either the PayPal office or your home workspace, ensuring that you equally have the benefits and conveniences of both locations. Our Benefits: At PayPal, we’re committed to building an equitable and inclusive global economy. And we can’t do this without our most important asset—you. That’s why we offer benefits to help you thrive in every stage of life. We champion your financial, physical, and mental health by offering valuable benefits and resources to help you care for the whole you. We have great benefits including a flexible work environment, employee shares options, health and life insurance and more. To learn more about our benefits please visit <a href="https://www.paypalbenefits.com" target="_blank">https://www.paypalbenefits.com</a> Who We Are: To learn more about our culture and community visit <a href="https://about.pypl.com/who-we-are/default.aspx" target="_blank">https://about.pypl.com/who-we-are/default.aspx</a> Commitment to Diversity and Inclusion PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state, or local law. In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at <a href="mailto:paypalglobaltalentacquisition@paypal.com" target="_blank">paypalglobaltalentacquisition@paypal.com</a>. Belonging at PayPal: Our employees are central to advancing our mission, and we strive to create an environment where everyone can do their best work with a sense of purpose and belonging. Belonging at PayPal means creating a workplace with a sense of acceptance and security where all employees feel included and valued. We are proud to have a diverse workforce reflective of the merchants, consumers, and communities that we serve, and we continue to take tangible actions to cultivate inclusivity and belonging at PayPal. Any general requests for consideration of your skills, please Join our Talent Community. We know the confidence gap and imposter syndrome can get in the way of meeting spectacular candidates. Please don’t hesitate to apply. Notice to Applicants and Employees who reside within New York city. Click <a href="https://careers.pypl.com/Contact-Us/default.aspx" target="_blank">https://careers.pypl.com/Contact-Us/default.aspx</a> to view the notice. REQ ID R0126738

PayPal

Lead Product Manager

The Company PayPal has been revolutionizing commerce globally for more than 25 years. Creating innovative experiences that make moving money, selling, and shopping simple, personalized, and secure, PayPal empowers consumers and businesses in approximately 200 markets to join and thrive in the global economy. We operate a global, two-sided network at scale that connects hundreds of millions of merchants and consumers. We help merchants and consumers connect, transact, and complete payments, whether they are online or in person. PayPal is more than a connection to third-party payment networks. We provide proprietary payment solutions accepted by merchants that enable the completion of payments on our platform on behalf of our customers. We offer our customers the flexibility to use their accounts to purchase and receive payments for goods and services, as well as the ability to transfer and withdraw funds. We enable consumers to exchange funds more safely with merchants using a variety of funding sources, which may include a bank account, a PayPal or Venmo account balance, PayPal and Venmo branded credit products, a credit card, a debit card, certain cryptocurrencies, or other stored value products such as gift cards, and eligible credit card rewards. Our PayPal, Venmo, and Xoom products also make it safer and simpler for friends and family to transfer funds to each other. We offer merchants an end-to-end payments solution that provides authorization and settlement capabilities, as well as instant access to funds and payouts. We also help merchants connect with their customers, process exchanges and returns, and manage risk. We enable consumers to engage in cross-border shopping and merchants to extend their global reach while reducing the complexity and friction involved in enabling cross-border trade. Our beliefs are the foundation for how we conduct business every day. We live each day guided by our core values of Inclusion, Innovation, Collaboration, and Wellness. Together, our values ensure that we work together as one global team with our customers at the center of everything we do – and they push us to ensure we take care of ourselves, each other, and our communities. Job Description Summary: Common Platform experiences (including data and privacy, digital identity, settings, and security) are used by our PayPal brands to solve critical customer needs for consumers and merchants. As the Content Design Director (reporting to the Head of Content Design), you’ll lead a global team and foster a culture of design excellence. Job Description: Content Design Director, Common Platforms PayPal has been revolutionizing commerce globally for more than 25 years. Creating innovative experiences that make moving money, selling, and shopping simple, personalized, and secure, PayPal empowers consumers and merchants in approximately 200 markets to thrive in the global economy through its global, two-sided network. Our core values of Inclusion, Innovation, Collaboration, and Wellness are the foundation of our business — inspiring us to work as one global team with our customers at the center of everything we do. About The Content Design Team As part of the Experience Design team, Content Design is responsible for creating data-informed content for the PayPal brands’ web and mobile experiences. Content designers partner with UX designers, researchers, product managers, engineers, and others to create user-centered experiences for people and businesses around the world. We’re a passionate and energetic group that creatively solves problems and values collaboration and diverse opinions. About The Role Common Platform experiences (including data and privacy, digital identity, settings, and security) are used by our PayPal brands to solve critical customer needs for consumers and merchants. As the Content Design Director (reporting to the Head of Content Design), you’ll lead a global team and foster a culture of design excellence. Responsibilities include: <ul> <li>Establishing a clear content design vision for our platform products, aligning with the overall company strategy and user needs. </li> <li>Developing and maintaining content design principles and standards to guide platform decisions. </li> <li>Informing research to identify pain points, opportunities, and key user needs. </li> <li>Setting clear expectations and performance goals. </li> <li>Providing ongoing mentorship and coaching to your team, and contributing to their professional growth. </li> <li>Coordinating with Brand, Marketing, and Operations to create a consistent end-to-end experience. </li> </ul> Requirements <ul> <li>5+ years of experience managing content designers, UX writers, digital content producers, or similar. </li> <li>Strong understanding of experience design principles, accessibility guidelines, and information architecture. </li> <li>Experience driving content standards and systems. </li> <li>Ability to multi-task and set priorities in a fast-moving product landscape. </li> <li>Experience working in platform and/or financial services, identity, B2B or B2C e-commerce preferred. </li> <li>Experience with Figma and Gen AI are a plus. </li> </ul>PayPal is committed to fair and equitable compensation practices. Actual Compensation is based on various factors including but not limited to work location, and relevant skills and experience. The total compensation for this practice may include an annual performance bonus (or other incentive compensation, as applicable), equity, and medical, dental, vision, and other benefits. For more information, visit <a href="https://www.paypalbenefits.com" target="_blank">https://www.paypalbenefits.com</a>. The U.S. national annual pay range for this role is PayPal is committed to fair and equitable compensation practices. Actual Compensation is based on various factors including but not limited to work location, and relevant skills and experience. The total compensation for this practice may include an annual performance bonus (or other incentive compensation, as applicable), equity, and medical, dental, vision, and other benefits. For more information, visit <a href="https://www.paypalbenefits.com" target="_blank">https://www.paypalbenefits.com</a>. The U.S. national annual pay range for this role is $118700 to $246290 For the majority of employees, PayPal's balanced hybrid work model offers 3 days in the office for effective in-person collaboration and 2 days at your choice of either the PayPal office or your home workspace, ensuring that you equally have the benefits and conveniences of both locations. Our Benefits: At PayPal, we’re committed to building an equitable and inclusive global economy. And we can’t do this without our most important asset—you. That’s why we offer benefits to help you thrive in every stage of life. We champion your financial, physical, and mental health by offering valuable benefits and resources to help you care for the whole you. We have great benefits including a flexible work environment, employee shares options, health and life insurance and more. To learn more about our benefits please visit <a href="https://www.paypalbenefits.com" target="_blank">https://www.paypalbenefits.com</a> Who We Are: To learn more about our culture and community visit <a href="https://about.pypl.com/who-we-are/default.aspx" target="_blank">https://about.pypl.com/who-we-are/default.aspx</a> Commitment to Diversity and Inclusion PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state, or local law. In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at <a href="mailto:paypalglobaltalentacquisition@paypal.com" target="_blank">paypalglobaltalentacquisition@paypal.com</a>. Belonging at PayPal: Our employees are central to advancing our mission, and we strive to create an environment where everyone can do their best work with a sense of purpose and belonging. Belonging at PayPal means creating a workplace with a sense of acceptance and security where all employees feel included and valued. We are proud to have a diverse workforce reflective of the merchants, consumers, and communities that we serve, and we continue to take tangible actions to cultivate inclusivity and belonging at PayPal. Any general requests for consideration of your skills, please Join our Talent Community. We know the confidence gap and imposter syndrome can get in the way of meeting spectacular candidates. Please don’t hesitate to apply. Notice to Applicants and Employees who reside within New York city. Click <a href="https://careers.pypl.com/Contact-Us/default.aspx" target="_blank">https://careers.pypl.com/Contact-Us/default.aspx</a> to view the notice. REQ ID R0125063

Content Design Director

The Company PayPal has been revolutionizing commerce globally for more than 25 years. Creating innovative experiences that make moving money, selling, and shopping simple, personalized, and secure, PayPal empowers consumers and businesses in approximately 200 markets to join and thrive in the global economy. We operate a global, two-sided network at scale that connects hundreds of millions of merchants and consumers. We help merchants and consumers connect, transact, and complete payments, whether they are online or in person. PayPal is more than a connection to third-party payment networks. We provide proprietary payment solutions accepted by merchants that enable the completion of payments on our platform on behalf of our customers. We offer our customers the flexibility to use their accounts to purchase and receive payments for goods and services, as well as the ability to transfer and withdraw funds. We enable consumers to exchange funds more safely with merchants using a variety of funding sources, which may include a bank account, a PayPal or Venmo account balance, PayPal and Venmo branded credit products, a credit card, a debit card, certain cryptocurrencies, or other stored value products such as gift cards, and eligible credit card rewards. Our PayPal, Venmo, and Xoom products also make it safer and simpler for friends and family to transfer funds to each other. We offer merchants an end-to-end payments solution that provides authorization and settlement capabilities, as well as instant access to funds and payouts. We also help merchants connect with their customers, process exchanges and returns, and manage risk. We enable consumers to engage in cross-border shopping and merchants to extend their global reach while reducing the complexity and friction involved in enabling cross-border trade. Our beliefs are the foundation for how we conduct business every day. We live each day guided by our core values of Inclusion, Innovation, Collaboration, and Wellness. Together, our values ensure that we work together as one global team with our customers at the center of everything we do – and they push us to ensure we take care of ourselves, each other, and our communities. Job Description Summary: At PayPal (NASDAQ: PYPL), we believe that every person has the right to participate fully in the global economy. Our mission is to democratize financial services to ensure that everyone, regardless of background or economic standing, has access to affordable, convenient, and secure products and services to take control of their financial lives. We’re a purpose-driven company, and our beliefs are the foundation of how we conduct business every day. We’re guided by our core values of Inclusion, Innovation, Collaboration, and Wellness. Collectively, these values inspire us to work together as One Team with our customers at the center of everything we do, and to take care of ourselves, each other, and the communities in which we live and work. We challenge the status quo, ask questions, and find solutions. Join us as we enable the hopes, dreams, and ambitions of millions of people around the world. How would you like to make a difference everyday by empowering business owners with business lending solutions to help them reach their greatest potential? We are looking for self-directed movers and shakers to engage with business owners, solve problems and close deals in our fast-paced environment with confidence. If that describes you, keep reading for more details about this position. Summary: PayPal is seeking high potential, performance driven people to join the Global Merchant Lending Inside Sales Team. This represents an exciting opportunity to join, learn and grow with a team that is empowered to innovate constantly and to compete fiercely and to thrive in a culture that allows for career growth opportunities and be part of an industry leading company. As a member of the Global Merchant Lending Inside Sales Team at PayPal, you will contribute by facilitating loans in PayPal’s growing merchant lending market and create exceptional relationships with business owners who are interested in acquiring additional capital to grow their business by building rapport and developing trust to understand their borrowing needs. If you're ready to take up our global challenge, bring your passion, experience, and vision to the team at PayPal. We are proud to work here. You will be, too. Job Description: Responsibilities: <ul> <li>Actively engage business owners who are interested in funding for their business</li> <li>Build exceptional relationships with business owners by establishing rapport and developing trust to understand their borrowing needs</li> <li>Listen attentively to customer needs and concerns; demonstrate empathy while overcoming customer objections</li> <li>Demonstrate a strong ability to close the deal while maintaining a high level of customer satisfaction</li> <li>Meet and exceed established sales and quality goals</li> <li>Utilize Salesforce to log, track and maintain customer records</li> <li>Embrace PayPal’s Culture and Values and be passionate about providing a world class customer experience </li> </ul>Preferred Qualifications: <ul> <li>Bachelor’s degree or equivalent practical work experience</li> <li>Prior experience in sales, account management or inside sales within a B2B environment or marketing, financial services, or business development experience</li> <li>Superb interpersonal skills and the ability to build relationships and trust quickly over the phone</li> <li>Competitive nature with a strong passion and work ethic to exceed personal and professional goals</li> <li>Ability to work collaboratively and effectively, both on a team and individually, in a high energy, ever-changing, dynamic sales environment</li> <li>Must be quality and detailed oriented with strong working knowledge of the internet, e-commerce, and suite of Microsoft Office products</li> <li>Strong communication skills to enable positive interaction with business owners and all levels and functions within the organization</li> <li>Proven experience adapting and thriving in a constantly changing environment </li> </ul>Our world-class culture is something we’re proud of. We’re committed to creating a thriving and inclusive workplace with great benefits including: <ul> <li>Medical, dental and vision </li> <li>Help with your Medical Plan </li> <li>Health Savings Account</li> <li>Wellness Coaching</li> <li>Employee Assistance Program</li> <li>Emotional Wellness 24/7 Support</li> <li>401K</li> <li>Employee Stock Program</li> <li>Financial Coaching</li> <li>Flexible Spending Accounts</li> <li>Retirement Planning</li> <li>Life, Accident, Disability Insurance</li> <li>Paid Time off</li> <li>Sabbatical</li> <li>Educational Assistance</li> <li>Fertility Benefits</li> <li>Adoption Support</li> <li>Dependent Care FSA</li> <li>Child &amp; elder care resource</li> <li>New Parent Resources</li> <li>Relocation Benefits </li> </ul>For more than 20 years, PayPal has remained at the forefront of the digital payment revolution. By leveraging technology to make financial services and commerce more convenient, affordable, and secure, our open digital payments platform gives PayPal’s 400 million active account holders the confidence to connect and transact in new and powerful ways. Through a combination of technological innovation and strategic partnerships, PayPal creates better ways to manage and move money, and offers choice and flexibility when sending payments, paying, or getting paid. Available in more than 200 markets around the world, the PayPal platform, including Braintree, Venmo and Xoom, enables consumers and merchants to receive money in more than 100 currencies, withdraw funds in 56 currencies and hold balances in their PayPal accounts in 25 currencies. PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at <a href="mailto:paypalglobaltalentacquisition@paypal.com" target="_blank">paypalglobaltalentacquisition@paypal.com</a>. PayPal is committed to fair and equitable compensation practices. Actual Compensation is based on various factors including but not limited to work location, and relevant skills and experience. The total compensation for this practice may include an annual performance bonus (or other incentive compensation, as applicable), equity, and medical, dental, vision, and other benefits. For more information, visit <a href="https://www.paypalbenefits.com" target="_blank">https://www.paypalbenefits.com</a>. The U.S. national hourly pay range for this role is PayPal is committed to fair and equitable compensation practices. Actual Compensation is based on various factors including but not limited to work location, and relevant skills and experience. The total compensation for this practice may include an annual performance bonus (or other incentive compensation, as applicable), equity, and medical, dental, vision, and other benefits. For more information, visit <a href="https://www.paypalbenefits.com" target="_blank">https://www.paypalbenefits.com</a>. The U.S. national hourly pay range for this role is $27 to $53 For the majority of employees, PayPal's balanced hybrid work model offers 3 days in the office for effective in-person collaboration and 2 days at your choice of either the PayPal office or your home workspace, ensuring that you equally have the benefits and conveniences of both locations. Our Benefits: At PayPal, we’re committed to building an equitable and inclusive global economy. And we can’t do this without our most important asset—you. That’s why we offer benefits to help you thrive in every stage of life. We champion your financial, physical, and mental health by offering valuable benefits and resources to help you care for the whole you. We have great benefits including a flexible work environment, employee shares options, health and life insurance and more. To learn more about our benefits please visit <a href="https://www.paypalbenefits.com" target="_blank">https://www.paypalbenefits.com</a> Who We Are: To learn more about our culture and community visit <a href="https://about.pypl.com/who-we-are/default.aspx" target="_blank">https://about.pypl.com/who-we-are/default.aspx</a> Commitment to Diversity and Inclusion PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state, or local law. In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at <a href="mailto:paypalglobaltalentacquisition@paypal.com" target="_blank">paypalglobaltalentacquisition@paypal.com</a>. Belonging at PayPal: Our employees are central to advancing our mission, and we strive to create an environment where everyone can do their best work with a sense of purpose and belonging. Belonging at PayPal means creating a workplace with a sense of acceptance and security where all employees feel included and valued. We are proud to have a diverse workforce reflective of the merchants, consumers, and communities that we serve, and we continue to take tangible actions to cultivate inclusivity and belonging at PayPal. Any general requests for consideration of your skills, please Join our Talent Community. We know the confidence gap and imposter syndrome can get in the way of meeting spectacular candidates. Please don’t hesitate to apply. Notice to Applicants and Employees who reside within New York city. Click <a href="https://careers.pypl.com/Contact-Us/default.aspx" target="_blank">https://careers.pypl.com/Contact-Us/default.aspx</a> to view the notice. REQ ID R0113136

Merchant Lending - Account Executive

The Company PayPal has been revolutionizing commerce globally for more than 25 years. Creating innovative experiences that make moving money, selling, and shopping simple, personalized, and secure, PayPal empowers consumers and businesses in approximately 200 markets to join and thrive in the global economy. We operate a global, two-sided network at scale that connects hundreds of millions of merchants and consumers. We help merchants and consumers connect, transact, and complete payments, whether they are online or in person. PayPal is more than a connection to third-party payment networks. We provide proprietary payment solutions accepted by merchants that enable the completion of payments on our platform on behalf of our customers. We offer our customers the flexibility to use their accounts to purchase and receive payments for goods and services, as well as the ability to transfer and withdraw funds. We enable consumers to exchange funds more safely with merchants using a variety of funding sources, which may include a bank account, a PayPal or Venmo account balance, PayPal and Venmo branded credit products, a credit card, a debit card, certain cryptocurrencies, or other stored value products such as gift cards, and eligible credit card rewards. Our PayPal, Venmo, and Xoom products also make it safer and simpler for friends and family to transfer funds to each other. We offer merchants an end-to-end payments solution that provides authorization and settlement capabilities, as well as instant access to funds and payouts. We also help merchants connect with their customers, process exchanges and returns, and manage risk. We enable consumers to engage in cross-border shopping and merchants to extend their global reach while reducing the complexity and friction involved in enabling cross-border trade. Our beliefs are the foundation for how we conduct business every day. We live each day guided by our core values of Inclusion, Innovation, Collaboration, and Wellness. Together, our values ensure that we work together as one global team with our customers at the center of everything we do – and they push us to ensure we take care of ourselves, each other, and our communities. Job Description Summary: This role sits within the broader Experience Design department which is made up of unique product design specialties including: Consumer, Merchant, Research, Content, Design Systems, and Operations. Experience Design is driving the design and experience strategy that will evolve the PayPal experience beyond the core transaction and into new realms of the end-to-end commerce journey. This includes dimensions that engage customers well before and after the point of a sales transaction with a brand or money exchange with a peer. It is an incredibly exciting time to join a design team that will be at the forefront of PayPal’s product and brand transformation. No matter the role or level, all positions are nurtured and encouraged to think through critical problems with well-integrated, multi-discipline teams (pods) and a well-defined culture that’s geared towards explorations, bold provocations, and speedy impact in the market. The department is led by PayPal’s Chief Design Officer and works intimately with Engineering, Product Management, Brand Design, and Marketing teams. Job Description: Role Overview The Lead Product Designer serves as our Craft Master. They are in the weeds of all design work and deliver outputs to a level of perfection and extreme craft - both in terms of interaction and visual/UI. For this role, the Lead Product Designer will focus on the Shopping experiences within the PayPal App. This can include features focused on Rewards, Loyalty, Offers, and Personalized Commerce. As a Lead Product Designer, you will have the opportunity to drive the strategy and design outputs of your product area of focus. As a Lead your team composition can vary. Sometimes you might be the Lead and primary designer on a work track and sometimes you might be part of a bigger design team including designers to support you as well as leadership to direct you. In this role, the designer must be comfortable playing a variety of roles with an ability to exhibit skills that are deep in craft as well as project leadership and strategy. You should have a remarkable ability to present your work both in presentation and prototype form with very strong visual and art direction skills that influence every part of the work you present and deliver. Standard Requirements <ul> <li>You are kind, generous, nurturing, supportive, and can see beyond your own ideas or instincts.</li> <li>You love to study and design for consumer behaviors with a specific interest in consumerism, retail, and evolving cultural norms. </li> <li>You believe in the power of brand, a well-articulated point of view, and the necessity of driving measurable business outcomes.</li> <li>A deep love and bias for designing products that blend interaction design with brand visual, and content design. All designers are expected to be as sensitive to visuals as they are to system and interaction details. </li> </ul> Role Requirements <ul> <li>Magic powers sit within the realm of blending experience strategy, brand thinking and consumer obsessed product design.</li> <li>Possess exceptional fundamental craft within UX flows, site mapping, feature definition, product states, architecture, and user interface design.</li> <li>Experience with planning, designing, facilitation and synthesis of cross functional design workshops.</li> <li>Strong ability to run project plans including kick off briefs, project planning decks, and key stakeholder creative reviews leading to a market launch.</li> <li>Proven ability to broaden a creative brief and introduce unexpected visionary concepts that evolve the orthodoxy and convention of a product experience, on behalf of the user’s behaviors.</li> <li>Construct insight and research learning plans including stimulus and prototypes for uncovering unmet or latent user needs</li> <li>Strong awareness of interaction design, art direction and culture trends - both inside and outside industry with a keen eye on the retail and commerce landscapes. </li> <li>Think in system and scale terms - ensuring our broader product design system is well preserved while also helping to advance formality of new patterns, components, or applications of brand identity. </li> <li>Ability to create experiential design audits and journey maps for end to end experiences</li> <li>You are a designer who understands that comprehension of thinking requires well constructed packaging of materials - namely into compelling decks that look great, tell provocative stories, and inspire possibility through the design concepts. </li> <li>You come with 10+ years experience in consumer facing, digital product design work with a portfolio of world class visual/UI and brand defining projects. </li> </ul> Designer Growth Our team places great focus on our culture. This includes, our ways of working, our rituals around feedback, our tact for delivering nurturing critique, and our attention to each and every designer’s aspiration as they ascend towards their next defined career levels. You will have opportunities to stretch into areas beyond your core pods and will experience hands on mentorship to ensure you’re expose PayPal is committed to fair and equitable compensation practices. Actual Compensation is based on various factors including but not limited to work location, and relevant skills and experience. The total compensation for this practice may include an annual performance bonus (or other incentive compensation, as applicable), equity, and medical, dental, vision, and other benefits. For more information, visit <a href="https://www.paypalbenefits.com" target="_blank">https://www.paypalbenefits.com</a>. The U.S. national annual pay range for this role is PayPal is committed to fair and equitable compensation practices. Actual Compensation is based on various factors including but not limited to work location, and relevant skills and experience. The total compensation for this practice may include an annual performance bonus (or other incentive compensation, as applicable), equity, and medical, dental, vision, and other benefits. For more information, visit <a href="https://www.paypalbenefits.com" target="_blank">https://www.paypalbenefits.com</a>. The U.S. national annual pay range for this role is $107300 to $259600 For the majority of employees, PayPal's balanced hybrid work model offers 3 days in the office for effective in-person collaboration and 2 days at your choice of either the PayPal office or your home workspace, ensuring that you equally have the benefits and conveniences of both locations. Our Benefits: At PayPal, we’re committed to building an equitable and inclusive global economy. And we can’t do this without our most important asset—you. That’s why we offer benefits to help you thrive in every stage of life. We champion your financial, physical, and mental health by offering valuable benefits and resources to help you care for the whole you. We have great benefits including a flexible work environment, employee shares options, health and life insurance and more. To learn more about our benefits please visit <a href="https://www.paypalbenefits.com" target="_blank">https://www.paypalbenefits.com</a> Who We Are: To learn more about our culture and community visit <a href="https://about.pypl.com/who-we-are/default.aspx" target="_blank">https://about.pypl.com/who-we-are/default.aspx</a> Commitment to Diversity and Inclusion PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state, or local law. In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at <a href="mailto:paypalglobaltalentacquisition@paypal.com" target="_blank">paypalglobaltalentacquisition@paypal.com</a>. Belonging at PayPal: Our employees are central to advancing our mission, and we strive to create an environment where everyone can do their best work with a sense of purpose and belonging. Belonging at PayPal means creating a workplace with a sense of acceptance and security where all employees feel included and valued. We are proud to have a diverse workforce reflective of the merchants, consumers, and communities that we serve, and we continue to take tangible actions to cultivate inclusivity and belonging at PayPal. Any general requests for consideration of your skills, please Join our Talent Community. We know the confidence gap and imposter syndrome can get in the way of meeting spectacular candidates. Please don’t hesitate to apply. Notice to Applicants and Employees who reside within New York city. Click <a href="https://careers.pypl.com/Contact-Us/default.aspx" target="_blank">https://careers.pypl.com/Contact-Us/default.aspx</a> to view the notice. REQ ID R0121324

Lead Product Designer, Post Purchase

The Company PayPal has been revolutionizing commerce globally for more than 25 years. Creating innovative experiences that make moving money, selling, and shopping simple, personalized, and secure, PayPal empowers consumers and businesses in approximately 200 markets to join and thrive in the global economy. We operate a global, two-sided network at scale that connects hundreds of millions of merchants and consumers. We help merchants and consumers connect, transact, and complete payments, whether they are online or in person. PayPal is more than a connection to third-party payment networks. We provide proprietary payment solutions accepted by merchants that enable the completion of payments on our platform on behalf of our customers. We offer our customers the flexibility to use their accounts to purchase and receive payments for goods and services, as well as the ability to transfer and withdraw funds. We enable consumers to exchange funds more safely with merchants using a variety of funding sources, which may include a bank account, a PayPal or Venmo account balance, PayPal and Venmo branded credit products, a credit card, a debit card, certain cryptocurrencies, or other stored value products such as gift cards, and eligible credit card rewards. Our PayPal, Venmo, and Xoom products also make it safer and simpler for friends and family to transfer funds to each other. We offer merchants an end-to-end payments solution that provides authorization and settlement capabilities, as well as instant access to funds and payouts. We also help merchants connect with their customers, process exchanges and returns, and manage risk. We enable consumers to engage in cross-border shopping and merchants to extend their global reach while reducing the complexity and friction involved in enabling cross-border trade. Our beliefs are the foundation for how we conduct business every day. We live each day guided by our core values of Inclusion, Innovation, Collaboration, and Wellness. Together, our values ensure that we work together as one global team with our customers at the center of everything we do – and they push us to ensure we take care of ourselves, each other, and our communities. Job Description Summary: We are seeking a highly motivated and experienced Model Risk Oversight professional to join our Enterprise Risk Management Organization. It is a senior strategic role, responsible for overseeing reserve, loss forecasting, stress testing and other finance and treasury models as part of the enterprise Model Risk Management function. This individual will also contribute to other initiatives such as capital and liquidity adequacy assessment for the bank licensed legal entities. Job Description: The AI/Model/Quant Risk Oversight team: <ul> <li> Oversees and proactively challenges our model use and AI application.</li> <li> Supports effective model development/deployment and responsible AI innovation </li> </ul>Ensure model/AI practice meets regulatory compliance requirement, strengthening decision-making, protecting customers and safeguarding the company from financial and reputational damage Your way to impact You will make an impact by ensuring that; <ul> <li>PP’s Credit (CECL/IFRS9) and Transaction Loss Reserving is adequate</li> <li>Annual regulatory submissions (ICAAP, ILAAP, Recovery Plan, other ad hoc request) are carried out with models that are thoroughly reviewed and risk identified/mitigated</li> <li>Global stress testing framework is developed and updated that accomodates PP’s unique business models</li> <li>Internal loss forecasting, stress testing and other relevant finance treasury models are thoughtfully developed to support various business requirement </li> </ul> Your day-to-day In your day-to-day role, you will XXX In your day-to-day role you will; <ul> <li>Perform quantitative and qualitative model validation on Finance/Treasury models (reserving, capital, liquidity, stress testing, etc) according to Model Risk Management Policy to identify model risks that might have financial and regulatory implication</li> <li>Provide oversight on Credit (CECL/IFRS9) and Transaction Loss Reserving, including the assessment of qualitative overlay</li> <li>Provide oversight on loss forecasting, internal and regulatory stress testing exercises</li> <li>Review and support annual regulatory submissions (ICAAP, ILAAP, Recovery Plan, other ad hoc request)</li> <li>Collaborate with Finance, Treasury and other FLOD stakeholders to remediate issues identified and provide subject-matter expert opinion on improvements</li> <li>Manage and develop a small team of highly competent junior team members, fostering technical growth in the model validation as well as their leadership capabilities </li> </ul> What Do You Need To Bring <ul> <li>We know the confidence gap and imposter syndrome can get in the way of meeting spectacular candidates. Please don’t hesitate to apply.</li> <li>Education:</li> <ul><li>A master’s or advanced degree in a quantitative field such as statistics, mathematics, finance, or economics. </li></ul> <li>Experience:</li> <ul> <li>More than 10 years of experience in model risk management, validation, and/or oversight with significant exposure in financial disclosure/regulatory submission</li> <li>Good level understanding of advanced modelling approach in financial balance sheet, loss &amp; reserving; Expertise in CECL/IFRS9 a plus</li> <li>Fundamental understanding of financial and banking risk, including but not limited to solvency, liquidity, market risk</li> <li>Exposure in entity level stress testing on loss, revenue, capital, and liquidity</li> <li>Proven track record in regulatory compliance alignment across risk and model management activities (e.g., OCC 2011-12, SR 11-7, GDPR). </li> </ul> <li>Technical Competencies:</li> <ul> <li>Advanced proficiency in modelling techniques (e.g., linear and logistical regression, ARIMA, XGBoost, random forests, CNNs/RNNs, GANs)</li> <li>Robust coding skills for big data and AI systems, including Python, SQL, TensorFlow, Hadoop, and Spark.</li> <li>Familiarity with anomaly detection, clustering methods, risk scoring, and natural language models for compliance analytics. </li> </ul> <li>Core Skills:</li> <ul> <li>Exceptional communication, writing, and presentation skills to convey technical concepts to stakeholders at all seniority levels (executives, regulators, auditors, etc.).</li> <li>Strong problem-solving and leadership abilities, with experience leading cross-functional teams on complex AI governance projects.</li> <li>Ability to work effectively both independently and collaboratively in a high-pressure, fast-paced environment. </li> </ul> </ul> We know the confidence gap and imposter syndrome can get in the way of meeting spectacular candidates. Please don’t hesitate to apply. PayPal is committed to fair and equitable compensation practices. Actual Compensation is based on various factors including but not limited to work location, and relevant skills and experience. The total compensation for this practice may include an annual performance bonus (or other incentive compensation, as applicable), equity, and medical, dental, vision, and other benefits. For more information, visit <a href="https://www.paypalbenefits.com" target="_blank">https://www.paypalbenefits.com</a>. The U.S. national annual pay range for this role is PayPal is committed to fair and equitable compensation practices. Actual Compensation is based on various factors including but not limited to work location, and relevant skills and experience. The total compensation for this practice may include an annual performance bonus (or other incentive compensation, as applicable), equity, and medical, dental, vision, and other benefits. For more information, visit <a href="https://www.paypalbenefits.com" target="_blank">https://www.paypalbenefits.com</a>. The U.S. national annual pay range for this role is $107300 to $259600 For the majority of employees, PayPal's balanced hybrid work model offers 3 days in the office for effective in-person collaboration and 2 days at your choice of either the PayPal office or your home workspace, ensuring that you equally have the benefits and conveniences of both locations. Our Benefits: At PayPal, we’re committed to building an equitable and inclusive global economy. And we can’t do this without our most important asset—you. That’s why we offer benefits to help you thrive in every stage of life. We champion your financial, physical, and mental health by offering valuable benefits and resources to help you care for the whole you. We have great benefits including a flexible work environment, employee shares options, health and life insurance and more. To learn more about our benefits please visit <a href="https://www.paypalbenefits.com" target="_blank">https://www.paypalbenefits.com</a> Who We Are: To learn more about our culture and community visit <a href="https://about.pypl.com/who-we-are/default.aspx" target="_blank">https://about.pypl.com/who-we-are/default.aspx</a> Commitment to Diversity and Inclusion PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state, or local law. In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at <a href="mailto:paypalglobaltalentacquisition@paypal.com" target="_blank">paypalglobaltalentacquisition@paypal.com</a>. Belonging at PayPal: Our employees are central to advancing our mission, and we strive to create an environment where everyone can do their best work with a sense of purpose and belonging. Belonging at PayPal means creating a workplace with a sense of acceptance and security where all employees feel included and valued. We are proud to have a diverse workforce reflective of the merchants, consumers, and communities that we serve, and we continue to take tangible actions to cultivate inclusivity and belonging at PayPal. Any general requests for consideration of your skills, please Join our Talent Community. We know the confidence gap and imposter syndrome can get in the way of meeting spectacular candidates. Please don’t hesitate to apply. Notice to Applicants and Employees who reside within New York city. Click <a href="https://careers.pypl.com/Contact-Us/default.aspx" target="_blank">https://careers.pypl.com/Contact-Us/default.aspx</a> to view the notice. REQ ID R0126450

Sr Mgr, Financial Model Risk Oversight

The Company PayPal has been revolutionizing commerce globally for more than 25 years. Creating innovative experiences that make moving money, selling, and shopping simple, personalized, and secure, PayPal empowers consumers and businesses in approximately 200 markets to join and thrive in the global economy. We operate a global, two-sided network at scale that connects hundreds of millions of merchants and consumers. We help merchants and consumers connect, transact, and complete payments, whether they are online or in person. PayPal is more than a connection to third-party payment networks. We provide proprietary payment solutions accepted by merchants that enable the completion of payments on our platform on behalf of our customers. We offer our customers the flexibility to use their accounts to purchase and receive payments for goods and services, as well as the ability to transfer and withdraw funds. We enable consumers to exchange funds more safely with merchants using a variety of funding sources, which may include a bank account, a PayPal or Venmo account balance, PayPal and Venmo branded credit products, a credit card, a debit card, certain cryptocurrencies, or other stored value products such as gift cards, and eligible credit card rewards. Our PayPal, Venmo, and Xoom products also make it safer and simpler for friends and family to transfer funds to each other. We offer merchants an end-to-end payments solution that provides authorization and settlement capabilities, as well as instant access to funds and payouts. We also help merchants connect with their customers, process exchanges and returns, and manage risk. We enable consumers to engage in cross-border shopping and merchants to extend their global reach while reducing the complexity and friction involved in enabling cross-border trade. Our beliefs are the foundation for how we conduct business every day. We live each day guided by our core values of Inclusion, Innovation, Collaboration, and Wellness. Together, our values ensure that we work together as one global team with our customers at the center of everything we do – and they push us to ensure we take care of ourselves, each other, and our communities. Job Description Summary: This role sits within the broader Experience Design department which is made up of unique product design specialties including: Consumer, Merchant, Research, Content, Design Systems, and Operations. Experience Design is driving the design and experience strategy that will evolve the PayPal experience beyond the core transaction and into new realms of the end-to-end commerce journey. This includes dimensions that engage customers well before and after the point of a sales transaction with a brand or money exchange with a peer. It is an incredibly exciting time to join a design team that will be at the forefront of PayPal’s product and brand transformation. No matter the role or level, all positions are nurtured and encouraged to think through critical problems with well-integrated, multi-discipline teams (pods) and a well-defined culture that’s geared towards explorations, bold provocations, and speedy impact in the market. The department is led by PayPal’s Chief Design Officer and works intimately with Engineering, Product Management, Brand Design, and Marketing teams. Job Description: Pod Overview The Core App pod defines the overall product architecture and positioning, navigation structure and experiences that drive users into the wider PayPal app ecosystem. In addition to managing the tab structure, the design work for this pod include product design for: the home tab, activity tab, profile, account and all onboarding experiences. Designers in this pod regularly must experiment and evolve information architecture, content strategy, visual design and layout, ingress points, brand design expressions, personalization, in-page navigation, and value propositioning. The experiences require one to radically simplify content without losing depth of content and utility. A designer also must understand how to blend hyper utility with brand defining visual expressions through an owned UI, interaction, motion and digital design language. Equal parts form and function, all designers in this pod should have a strength in art direction, composition, brand design, contrast/hierarchy, information architecture, navigation, and formulating clear strategic points of view that prop-up the positioning of the app’s direct and differentiated value for our customers. Role Overview The Principal Designer on our team serves as the Provocateur. They push the design thinking and generate concepts and opportunities that others have yet to consider or see. They are exceptional taste makers in terms of art direction, visual design, and brand expression within a digital product. As a Principal designer you serve as a creative director and leader of experience strategy for specific projects within a pod and will set the tone and standard for the design output for the product and more junior designers. Focused on craft, you will lead by example and drive the definition, strategy, and design concepts against specific briefs from the business and our product partners. While not a manager, you will find yourself mentoring and leading a small group of designers with a very minimal amount of administrative responsibility. 90-95% of this role is pure design and the level comes with an expectation that the design quality can spread not only within your pod but across pods and into our product design system team. Standard Requirements <ul> <li>You are kind, generous, nurturing, supportive, and can see beyond your own ideas or instincts.</li> <li>You love to study and design for consumer behaviors with a specific interest in consumerism, retail, and evolving cultural norms. </li> <li>You believe in the power of brand, a well-articulated point of view, and the necessity of driving measurable business outcomes.</li> <li>A deep love and bias for designing products that blend interaction design with brand visual, and content design. All designers are expected to be as sensitive to visuals as they are to system and interaction details. </li> </ul> Role Requirements <ul> <li>Magical powers come through your ability to add clarity to opportunities and to frame problems that drive designers and product work into new realms.</li> <li>You love craft and are driven by refining and inventing new capabilities - either through broadened territories like motion design or technology/software tools.</li> <li>Undeniable ability to inspire and provoke new thinking that can catalyze partners and designers on your respective teams.</li> <li>You have a remarkable ability to set and evolve the vision of a product experience through your strategic storytelling, problem driven frameworks, insight gathering, comprehension of visual design and interactive design craft.</li> <li>You have set new standards around design in your previous work and can demonstrate major shifts in quality and perspective.</li> <li>Incredible ability to tell stories of your work through presentation design, prototypes, storytelling, and explicit connection to larger business strategies.</li> <li>Deep understanding for how to motivate design work through explorations, concept development, and creative directions that draft off a core brand design system.</li> <li>Proven ability to broaden a creative brief and introduce unexpected visionary concepts that evolve the orthodoxy and convention of a product experience, on behalf of the user’s behaviors.</li> <li>Ability to take calculated risks in concepts - pushing against some conventions while not straying too far that it becomes unusable or incongruent with a brand positioning or identity. </li> <li>Thrive on provoking new thinking through design work - both in interaction, architecture and visual brand design terms. </li> <li>You love being an independent contributor but also understand you are a leader that others will look up to and model against based on your insanely talented craft and visionary instincts. </li> <li>12+ years of experience in consumer facing digital product design work. </li> </ul> Designer Growth Our team places great focus on our culture. This includes, our ways of working, our rituals around feedback, our tact for delivering nurturing critique, and our attention to each and every designer’s aspiration as they ascend towards their next defined career levels. You will have opportunities to stretch into areas beyond your core pods and will experience hands on mentorship to ensure you’re expose For the majority of employees, PayPal's balanced hybrid work model offers 3 days in the office for effective in-person collaboration and 2 days at your choice of either the PayPal office or your home workspace, ensuring that you equally have the benefits and conveniences of both locations. Our Benefits: At PayPal, we’re committed to building an equitable and inclusive global economy. And we can’t do this without our most important asset—you. That’s why we offer benefits to help you thrive in every stage of life. We champion your financial, physical, and mental health by offering valuable benefits and resources to help you care for the whole you. We have great benefits including a flexible work environment, employee shares options, health and life insurance and more. To learn more about our benefits please visit <a href="https://www.paypalbenefits.com" target="_blank">https://www.paypalbenefits.com</a> Who We Are: To learn more about our culture and community visit <a href="https://about.pypl.com/who-we-are/default.aspx" target="_blank">https://about.pypl.com/who-we-are/default.aspx</a> Commitment to Diversity and Inclusion PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state, or local law. In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at <a href="mailto:paypalglobaltalentacquisition@paypal.com" target="_blank">paypalglobaltalentacquisition@paypal.com</a>. Belonging at PayPal: Our employees are central to advancing our mission, and we strive to create an environment where everyone can do their best work with a sense of purpose and belonging. Belonging at PayPal means creating a workplace with a sense of acceptance and security where all employees feel included and valued. We are proud to have a diverse workforce reflective of the merchants, consumers, and communities that we serve, and we continue to take tangible actions to cultivate inclusivity and belonging at PayPal. Any general requests for consideration of your skills, please Join our Talent Community. We know the confidence gap and imposter syndrome can get in the way of meeting spectacular candidates. Please don’t hesitate to apply. Notice to Applicants and Employees who reside within New York city. Click <a href="https://careers.pypl.com/Contact-Us/default.aspx" target="_blank">https://careers.pypl.com/Contact-Us/default.aspx</a> to view the notice. REQ ID R0124124

Principal Product Designer

The Company PayPal has been revolutionizing commerce globally for more than 25 years. Creating innovative experiences that make moving money, selling, and shopping simple, personalized, and secure, PayPal empowers consumers and businesses in approximately 200 markets to join and thrive in the global economy. We operate a global, two-sided network at scale that connects hundreds of millions of merchants and consumers. We help merchants and consumers connect, transact, and complete payments, whether they are online or in person. PayPal is more than a connection to third-party payment networks. We provide proprietary payment solutions accepted by merchants that enable the completion of payments on our platform on behalf of our customers. We offer our customers the flexibility to use their accounts to purchase and receive payments for goods and services, as well as the ability to transfer and withdraw funds. We enable consumers to exchange funds more safely with merchants using a variety of funding sources, which may include a bank account, a PayPal or Venmo account balance, PayPal and Venmo branded credit products, a credit card, a debit card, certain cryptocurrencies, or other stored value products such as gift cards, and eligible credit card rewards. Our PayPal, Venmo, and Xoom products also make it safer and simpler for friends and family to transfer funds to each other. We offer merchants an end-to-end payments solution that provides authorization and settlement capabilities, as well as instant access to funds and payouts. We also help merchants connect with their customers, process exchanges and returns, and manage risk. We enable consumers to engage in cross-border shopping and merchants to extend their global reach while reducing the complexity and friction involved in enabling cross-border trade. Our beliefs are the foundation for how we conduct business every day. We live each day guided by our core values of Inclusion, Innovation, Collaboration, and Wellness. Together, our values ensure that we work together as one global team with our customers at the center of everything we do – and they push us to ensure we take care of ourselves, each other, and our communities. Job Description Summary: We are seeking a highly motivated and experienced Merchant and Acquiring Risk Oversight Manager to join our Financial Risk Management Oversight Organization. The team enables the delivery of innovative and reliable payment/credit products and services across the world. We ensures that PayPal’s acquiring products operate according to its financial strategic objectives, as well as risks are managed comprehensively and effectively by first line of defense functions. As part of the Second Line of Defense function, you will provide independent oversight, through defining requirements, effective challenge and risk assessments. This role is responsible for leading the oversight of the Merchant and acquiring products, including their underwriting process, contract negotiation, acquiring partnership, and ensuring that the portfolio is properly managed and is operating according to strategic goals. <ul><li> To be successful, this role requires strong background in Merchant/Seller and acquiring risk principles, underwriting, risk actions, reserve/collateral management, chargebacks, network rules, analytical skills, and the ability to collaborate, negotiate and influence across multiple functions while maintaining independence. </li></ul> Job Description: You will make an impact by ensuring that: <ul> <li>Acquiring risk management objectives are met.</li> <li>Senior management receives accurate and timely information to make informed decisions.</li> <li>Establish guardrails in which the First Line of Defense must operate, including formulation of policy requirements, metrics and thresholds.</li> <li>Challenge the First Line teams, whenever there are potential deviations to expected results, unsound risk management strategies, or when there is material risk.</li> <li>Products and services are built and maintained to serve our customers.</li> <li>Risk controls are aligned with business requirements.</li> <li>Regulated entities are prepared for internal and external audits, inspections, and inquiries. </li> </ul>In your day-to-day role you will; <ul> <li>Lead the Merchant and Acquiring Risk Oversight function to provide independent oversight and effective challenge of products offered globally.</li> <li>Advise senior management about contingent risk exposure and risk priorities including the emerging risks and the organization’s effectiveness in addressing the risk.</li> <li>Participate in governance committees and forums to provide independent subject matter expertise in credit risk.</li> <li>Validate that the initiatives, strategy, and policy changes are aligned with requirements and objectives.</li> <li>Collaborate with regional and global stakeholders to address the regulatory inquiries, exams and reporting obligations.</li> <li>Pro-actively review the Second Line of Defense framework, and constantly look for opportunities to improve it. </li> </ul>What do you need to bring: <ul> <li>10+ years of experience in financial services and merchant/seller/acquiring risk management</li> <li>Strong expertise and background in Merchant and Acquiring risk including underwriting, negotiations of risk actions, risk contractual languages, payments, etc.. Independent oversight experience in an international or complex financial institution is a differentiating factor.</li> <li>Understanding payment ecosystem, chargebacks, bankruptcy laws and industries with long delayed delivery</li> <li>Substantial experience in communicating at the executive level, self-confidence and the ability to challenge in an effective and respectful manner.</li> <li>Excellent written and verbal skills; interpersonal and collaborative skills; and the ability to communicate credit risk concepts to technical and non-technical audiences.</li> <li>Critical thinker with strong influencing, negotiation, and relationship building skills; an ability to interface internally and externally to ensure successful, high-quality outcomes.</li> <li>Ability to work with geographically disperse teams, especially with teams situated abroad and in different time zones.</li> <li>Candidate must have solid experience in Data Analytics or Finance area. Ideally, expertise in financial underwriting, data intensive, payment services environments.</li> <li>Experience leading a risk function which has produced and maintained risk policies, risk appetite statements and Risk metrics. This must include an understanding of building and operating a 2nd line Risk framework that delivers transparent, well-understood risk policies for stakeholders.</li> <li>Ability to assess, review and analyze current merchant contingent risk strategy and exposure limits/thresholds to ensure alignment to the Risk Appetite. Ensure adherence to changes in the business model and/or regulatory environment.</li> <li>A track record as an established leader who is equally strategic as they are tactical, and of the stature to build a peer relationship with stakeholders. This will enable them to build a fully functionalized model for robust and transparent Risk leadership. </li> </ul>PayPal is committed to fair and equitable compensation practices. Actual Compensation is based on various factors including but not limited to work location, and relevant skills and experience. The total compensation for this practice may include an annual performance bonus (or other incentive compensation, as applicable), equity, and medical, dental, vision, and other benefits. For more information, visit <a href="https://www.paypalbenefits.com" target="_blank">https://www.paypalbenefits.com</a>. The U.S. national annual pay range for this role is PayPal is committed to fair and equitable compensation practices. Actual Compensation is based on various factors including but not limited to work location, and relevant skills and experience. The total compensation for this practice may include an annual performance bonus (or other incentive compensation, as applicable), equity, and medical, dental, vision, and other benefits. For more information, visit <a href="https://www.paypalbenefits.com" target="_blank">https://www.paypalbenefits.com</a>. The U.S. national annual pay range for this role is $169,500 to $291,500 For the majority of employees, PayPal's balanced hybrid work model offers 3 days in the office for effective in-person collaboration and 2 days at your choice of either the PayPal office or your home workspace, ensuring that you equally have the benefits and conveniences of both locations. Our Benefits: At PayPal, we’re committed to building an equitable and inclusive global economy. And we can’t do this without our most important asset—you. That’s why we offer benefits to help you thrive in every stage of life. We champion your financial, physical, and mental health by offering valuable benefits and resources to help you care for the whole you. We have great benefits including a flexible work environment, employee shares options, health and life insurance and more. To learn more about our benefits please visit <a href="https://www.paypalbenefits.com" target="_blank">https://www.paypalbenefits.com</a> Who We Are: To learn more about our culture and community visit <a href="https://about.pypl.com/who-we-are/default.aspx" target="_blank">https://about.pypl.com/who-we-are/default.aspx</a> Commitment to Diversity and Inclusion PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state, or local law. In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at <a href="mailto:paypalglobaltalentacquisition@paypal.com" target="_blank">paypalglobaltalentacquisition@paypal.com</a>. Belonging at PayPal: Our employees are central to advancing our mission, and we strive to create an environment where everyone can do their best work with a sense of purpose and belonging. Belonging at PayPal means creating a workplace with a sense of acceptance and security where all employees feel included and valued. We are proud to have a diverse workforce reflective of the merchants, consumers, and communities that we serve, and we continue to take tangible actions to cultivate inclusivity and belonging at PayPal. Any general requests for consideration of your skills, please Join our Talent Community. We know the confidence gap and imposter syndrome can get in the way of meeting spectacular candidates. Please don’t hesitate to apply. Notice to Applicants and Employees who reside within New York city. Click <a href="https://careers.pypl.com/Contact-Us/default.aspx" target="_blank">https://careers.pypl.com/Contact-Us/default.aspx</a> to view the notice. REQ ID R0126573

Sr Mgr Seller & Acquiring Risk Oversight

The Company PayPal has been revolutionizing commerce globally for more than 25 years. Creating innovative experiences that make moving money, selling, and shopping simple, personalized, and secure, PayPal empowers consumers and businesses in approximately 200 markets to join and thrive in the global economy. We operate a global, two-sided network at scale that connects hundreds of millions of merchants and consumers. We help merchants and consumers connect, transact, and complete payments, whether they are online or in person. PayPal is more than a connection to third-party payment networks. We provide proprietary payment solutions accepted by merchants that enable the completion of payments on our platform on behalf of our customers. We offer our customers the flexibility to use their accounts to purchase and receive payments for goods and services, as well as the ability to transfer and withdraw funds. We enable consumers to exchange funds more safely with merchants using a variety of funding sources, which may include a bank account, a PayPal or Venmo account balance, PayPal and Venmo branded credit products, a credit card, a debit card, certain cryptocurrencies, or other stored value products such as gift cards, and eligible credit card rewards. Our PayPal, Venmo, and Xoom products also make it safer and simpler for friends and family to transfer funds to each other. We offer merchants an end-to-end payments solution that provides authorization and settlement capabilities, as well as instant access to funds and payouts. We also help merchants connect with their customers, process exchanges and returns, and manage risk. We enable consumers to engage in cross-border shopping and merchants to extend their global reach while reducing the complexity and friction involved in enabling cross-border trade. Our beliefs are the foundation for how we conduct business every day. We live each day guided by our core values of Inclusion, Innovation, Collaboration, and Wellness. Together, our values ensure that we work together as one global team with our customers at the center of everything we do – and they push us to ensure we take care of ourselves, each other, and our communities. Job Description Summary: We are seeking a highly motivated and experienced Credit Risk Oversight Manager to join our Financial Risk Management Oversight Organization. This role is responsible for leading the oversight of the Small business lending products, including their Underwriting and Account Management practices, ensuring that the portfolio is properly managed and is operating according to strategic goals. As part of the Second Line of Defense function, you will provide independent oversight, through defining requirements, effective challenge and risk assessments. To be successful, this role requires strong background in Credit Risk principles, underwriting, analytical skills, and the ability to collaborate, negotiate and influence across multiple functions while maintaining independence. The Global Financial Risk Oversight team enables the delivery of innovative and reliable credit products and services across the world. The team ensures that PayPal’s credit products operate according to its financial strategic objectives, as well as risks are managed comprehensively and effectively by first line of defense functions. Job Description: You will make an impact by ensuring that: <ul> <li>Credit risk management objectives are met.</li> <li>Senior management receives accurate and timely information to make informed decisions.</li> <li>Establish guardrails in which the First Line of Defense must operate, including formulation of policy requirements, metrics and thresholds.</li> <li>Challenge the First Line teams, whenever there are potential deviations to expected results, unsound risk management strategies, or when there is material risk.</li> <li>Products and services are built and maintained to serve our customers.</li> <li>Risk controls are aligned with business requirements.</li> <li>Regulated entities are prepared for internal and external audits, inspections, and inquiries. </li> </ul>In your day-to-day role you will: <ul> <li>Lead the Credit Risk Oversight function to provide independent oversight and effective challenge of SMB credit products offered globally.</li> <li>Advise senior management about risk posture and risk priorities including the emerging risks and the organization’s effectiveness in addressing the risk.</li> <li>Participate in governance committees and forums to provide independent subject matter expertise in credit risk.</li> <li>Validate that the initiatives, strategy, and policy changes are aligned with requirements and objectives.</li> <li>Collaborate with regional and global stakeholders to address the regulatory inquiries, exams and reporting obligations.</li> <li>Pro-actively review the Second Line of Defense framework, and constantly look for opportunities to improve it. </li> </ul>What do you need to bring: <ul> <li>10+ years of experience in financial services and credit risk management, with emphasis on small business lending</li> <li>Strong expertise and background in Credit Risk Management including underwriting, credit limits, pricing and collections. Independent oversight experience in an international or complex financial institution is a differentiating factor.</li> <li>Understanding commercial data and small business lending practices</li> <li>Substantial experience in communicating at the executive level, self-confidence and the ability to challenge in an effective and respectful manner.</li> <li>Excellent written and verbal skills; interpersonal and collaborative skills; and the ability to communicate credit risk concepts to technical and non-technical audiences.</li> <li>Critical thinker with strong influencing, negotiation, and relationship building skills; an ability to interface internally and externally to ensure successful, high-quality outcomes.</li> <li>Ability to work with geographically disperse teams, especially with teams situated abroad and in different time zones.</li> <li>Candidate must have solid experience in Data Analytics or Finance area. Ideally, expertise in high transaction, data intensive, payment services environments.</li> <li>Experience leading a risk function which has produced and maintained risk policies, risk appetite statements and Risk metrics. This must include an understanding of building and operating a 2nd line Risk framework that delivers transparent, well-understood risk policies for stakeholders.</li> <li>Ability to assess, review and analyze current credit strategy and exposure limits/thresholds to ensure alignment to the Risk Appetite. Ensure adherence to changes in the business model and/or regulatory environment.</li> <li>A track record as an established leader who is equally strategic as they are tactical, and of the stature to build a peer relationship with stakeholders. This will enable them to build a fully functionalized model for robust and transparent Risk leadership. </li> </ul> We know the confidence gap and imposter syndrome can get in the way of meeting spectacular candidates. Please don’t hesitate to apply. PayPal is committed to fair and equitable compensation practices. Actual Compensation is based on various factors including but not limited to work location, and relevant skills and experience. The total compensation for this practice may include an annual performance bonus (or other incentive compensation, as applicable), equity, and medical, dental, vision, and other benefits. For more information, visit <a href="https://www.paypalbenefits.com" target="_blank">https://www.paypalbenefits.com</a>. The U.S. national annual pay range for this role is PayPal is committed to fair and equitable compensation practices. Actual Compensation is based on various factors including but not limited to work location, and relevant skills and experience. The total compensation for this practice may include an annual performance bonus (or other incentive compensation, as applicable), equity, and medical, dental, vision, and other benefits. For more information, visit <a href="https://www.paypalbenefits.com" target="_blank">https://www.paypalbenefits.com</a>. The U.S. national annual pay range for this role is $99300 to $216040 For the majority of employees, PayPal's balanced hybrid work model offers 3 days in the office for effective in-person collaboration and 2 days at your choice of either the PayPal office or your home workspace, ensuring that you equally have the benefits and conveniences of both locations. Our Benefits: At PayPal, we’re committed to building an equitable and inclusive global economy. And we can’t do this without our most important asset—you. That’s why we offer benefits to help you thrive in every stage of life. We champion your financial, physical, and mental health by offering valuable benefits and resources to help you care for the whole you. We have great benefits including a flexible work environment, employee shares options, health and life insurance and more. To learn more about our benefits please visit <a href="https://www.paypalbenefits.com" target="_blank">https://www.paypalbenefits.com</a> Who We Are: To learn more about our culture and community visit <a href="https://about.pypl.com/who-we-are/default.aspx" target="_blank">https://about.pypl.com/who-we-are/default.aspx</a> Commitment to Diversity and Inclusion PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state, or local law. In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at <a href="mailto:paypalglobaltalentacquisition@paypal.com" target="_blank">paypalglobaltalentacquisition@paypal.com</a>. Belonging at PayPal: Our employees are central to advancing our mission, and we strive to create an environment where everyone can do their best work with a sense of purpose and belonging. Belonging at PayPal means creating a workplace with a sense of acceptance and security where all employees feel included and valued. We are proud to have a diverse workforce reflective of the merchants, consumers, and communities that we serve, and we continue to take tangible actions to cultivate inclusivity and belonging at PayPal. Any general requests for consideration of your skills, please Join our Talent Community. We know the confidence gap and imposter syndrome can get in the way of meeting spectacular candidates. Please don’t hesitate to apply. Notice to Applicants and Employees who reside within New York city. Click <a href="https://careers.pypl.com/Contact-Us/default.aspx" target="_blank">https://careers.pypl.com/Contact-Us/default.aspx</a> to view the notice. REQ ID R0126295

Sr Mgr, Risk Oversight (SMB Lending)

The Company PayPal has been revolutionizing commerce globally for more than 25 years. Creating innovative experiences that make moving money, selling, and shopping simple, personalized, and secure, PayPal empowers consumers and businesses in approximately 200 markets to join and thrive in the global economy. We operate a global, two-sided network at scale that connects hundreds of millions of merchants and consumers. We help merchants and consumers connect, transact, and complete payments, whether they are online or in person. PayPal is more than a connection to third-party payment networks. We provide proprietary payment solutions accepted by merchants that enable the completion of payments on our platform on behalf of our customers. We offer our customers the flexibility to use their accounts to purchase and receive payments for goods and services, as well as the ability to transfer and withdraw funds. We enable consumers to exchange funds more safely with merchants using a variety of funding sources, which may include a bank account, a PayPal or Venmo account balance, PayPal and Venmo branded credit products, a credit card, a debit card, certain cryptocurrencies, or other stored value products such as gift cards, and eligible credit card rewards. Our PayPal, Venmo, and Xoom products also make it safer and simpler for friends and family to transfer funds to each other. We offer merchants an end-to-end payments solution that provides authorization and settlement capabilities, as well as instant access to funds and payouts. We also help merchants connect with their customers, process exchanges and returns, and manage risk. We enable consumers to engage in cross-border shopping and merchants to extend their global reach while reducing the complexity and friction involved in enabling cross-border trade. Our beliefs are the foundation for how we conduct business every day. We live each day guided by our core values of Inclusion, Innovation, Collaboration, and Wellness. Together, our values ensure that we work together as one global team with our customers at the center of everything we do – and they push us to ensure we take care of ourselves, each other, and our communities. Job Description Summary: As the Sr. Director of Executive Talent and Learning, you will report directly to the VP of Talent and Belonging and play a critical role on the Talent + Belonging Leadership Team. The Head of Executive Talent and Learning is responsible for leading and managing the organization’s strategies related to executive onboarding, development, selection, and succession planning. This role aims to cultivate a high-performing executive team and ensure a robust pipeline of leadership talent that aligns with the organization's strategic goals. The ideal candidate will possess a deep understanding of executive talent management and a commitment to fostering a culture of continuous learning and leadership excellence. Job Description: Responsibilities: <ul> <li>Executive Onboarding:</li> <ul> <li>Design and implement a comprehensive onboarding program tailored specifically for new executives, ensuring they are integrated smoothly into the organization and its culture.</li> <li>Collaborate with key stakeholders to provide new executives with the resources, introductions, and information they need to succeed in their roles.</li> <li>Continuously assess and enhance onboarding processes based on feedback and best practices. </li> </ul> <li>Executive Development:</li> <ul> <li>Develop and oversee leadership development programs aimed at enhancing the capabilities and effectiveness of the executive team.</li> <li>Identify specific development needs for executives and create personalized growth plans that include coaching, mentoring, and training opportunities.</li> <li>Foster a culture of continuous learning by promoting participation in industry conferences, workshops, and networking events. </li> </ul> <li>Executive Selection:</li> <ul> <li>Partner with the executive recruitment team collaborating with senior leadership and external partners to identify and attract top executive talent.</li> <li>Develop and implement selection criteria and assessment tools that align with the organization’s strategic objectives and culture.</li> <li>Ensure a fair, equitable, and transparent selection process that emphasizes diversity and inclusion. </li> </ul> <li>Succession Planning:</li> <ul> <li>Establish and manage a robust succession planning framework for key executive roles across the organization.</li> <li>Identify and assess high-potential leaders within the organization, creating tailored development plans to prepare them for future leadership opportunities.</li> <li>Regularly review and update succession plans in collaboration with senior leadership to ensure readiness for future leadership transitions. </li> </ul> <li>Stakeholder Engagement:</li> <ul> <li>Collaborate with the executive team and board of directors to align talent and learning strategies with business objectives.</li> <li>Serve as a trusted advisor on executive talent management, providing insights and recommendations to senior leadership. </li> </ul> <li>Data Analysis and Reporting:</li> <ul> <li>Utilize data and analytics to assess the effectiveness of executive talent and learning initiatives, making data-driven recommendations for improvement.</li> <li>Provide regular reports to senior leadership on key metrics related to executive onboarding, development, selection, and succession. </li> </ul> <li>Diversity, Equity, and Inclusion:</li> <ul> <li>Advocate for diversity and inclusion in all executive talent management processes, ensuring equitable access to opportunities for underrepresented groups.</li> <li>Promote initiatives that support a diverse leadership pipeline and foster an inclusive organizational culture. </li> </ul> </ul> About You: <ul> <li>You are a strategic and data-driven leader with a passion for executive talent management. You excel at building high-performing teams and achieving measurable outcomes. </li> <li>Skilled at driving business outcomes through targeted learning interventions; comfortable influencing leaders on the appropriate use of learning to drive business outcomes. </li> </ul> Qualifications: <ul> <li>10+ years of applicable experience in executive talent management, leadership development, or organizational development, with at least 5 years in a leadership role.</li> <li>Proven track record in designing and implementing successful executive onboarding and development programs.</li> <li>Strong understanding of executive selection and assessment methodologies, as well as succession planning best practices.</li> <li>Excellent communication, interpersonal, and influencing skills, with the ability to engage and collaborate with senior leaders.</li> <li>Strong analytical skills and the ability to leverage data to drive decisions and improve talent strategies.</li> <li>A commitment to fostering a culture of diversity, equity, and inclusion within leadership ranks.</li> <li>Exceptional team management and coaching abilities. </li> <li>Ability to work regularly on-site at a PayPal office. </li> </ul>PayPal is committed to fair and equitable compensation practices. Actual Compensation is based on various factors including but not limited to work location, and relevant skills and experience. The total compensation for this practice may include an annual performance bonus (or other incentive compensation, as applicable), equity, and medical, dental, vision, and other benefits. For more information, visit <a href="https://www.paypalbenefits.com" target="_blank">https://www.paypalbenefits.com</a>. The U.S. national annual pay range for this role is PayPal is committed to fair and equitable compensation practices. Actual Compensation is based on various factors including but not limited to work location, and relevant skills and experience. The total compensation for this practice may include an annual performance bonus (or other incentive compensation, as applicable), equity, and medical, dental, vision, and other benefits. For more information, visit <a href="https://www.paypalbenefits.com" target="_blank">https://www.paypalbenefits.com</a>. The U.S. national annual pay range for this role is $143400 to $285450 For the majority of employees, PayPal's balanced hybrid work model offers 3 days in the office for effective in-person collaboration and 2 days at your choice of either the PayPal office or your home workspace, ensuring that you equally have the benefits and conveniences of both locations. Our Benefits: At PayPal, we’re committed to building an equitable and inclusive global economy. And we can’t do this without our most important asset—you. That’s why we offer benefits to help you thrive in every stage of life. We champion your financial, physical, and mental health by offering valuable benefits and resources to help you care for the whole you. We have great benefits including a flexible work environment, employee shares options, health and life insurance and more. To learn more about our benefits please visit <a href="https://www.paypalbenefits.com" target="_blank">https://www.paypalbenefits.com</a> Who We Are: To learn more about our culture and community visit <a href="https://about.pypl.com/who-we-are/default.aspx" target="_blank">https://about.pypl.com/who-we-are/default.aspx</a> Commitment to Diversity and Inclusion PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state, or local law. In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at <a href="mailto:paypalglobaltalentacquisition@paypal.com" target="_blank">paypalglobaltalentacquisition@paypal.com</a>. Belonging at PayPal: Our employees are central to advancing our mission, and we strive to create an environment where everyone can do their best work with a sense of purpose and belonging. Belonging at PayPal means creating a workplace with a sense of acceptance and security where all employees feel included and valued. We are proud to have a diverse workforce reflective of the merchants, consumers, and communities that we serve, and we continue to take tangible actions to cultivate inclusivity and belonging at PayPal. Any general requests for consideration of your skills, please Join our Talent Community. We know the confidence gap and imposter syndrome can get in the way of meeting spectacular candidates. Please don’t hesitate to apply. Notice to Applicants and Employees who reside within New York city. Click <a href="https://careers.pypl.com/Contact-Us/default.aspx" target="_blank">https://careers.pypl.com/Contact-Us/default.aspx</a> to view the notice. REQ ID R0122155

Senior Director, Exec Talent & Learning

The Company PayPal has been revolutionizing commerce globally for more than 25 years. Creating innovative experiences that make moving money, selling, and shopping simple, personalized, and secure, PayPal empowers consumers and businesses in approximately 200 markets to join and thrive in the global economy. We operate a global, two-sided network at scale that connects hundreds of millions of merchants and consumers. We help merchants and consumers connect, transact, and complete payments, whether they are online or in person. PayPal is more than a connection to third-party payment networks. We provide proprietary payment solutions accepted by merchants that enable the completion of payments on our platform on behalf of our customers. We offer our customers the flexibility to use their accounts to purchase and receive payments for goods and services, as well as the ability to transfer and withdraw funds. We enable consumers to exchange funds more safely with merchants using a variety of funding sources, which may include a bank account, a PayPal or Venmo account balance, PayPal and Venmo branded credit products, a credit card, a debit card, certain cryptocurrencies, or other stored value products such as gift cards, and eligible credit card rewards. Our PayPal, Venmo, and Xoom products also make it safer and simpler for friends and family to transfer funds to each other. We offer merchants an end-to-end payments solution that provides authorization and settlement capabilities, as well as instant access to funds and payouts. We also help merchants connect with their customers, process exchanges and returns, and manage risk. We enable consumers to engage in cross-border shopping and merchants to extend their global reach while reducing the complexity and friction involved in enabling cross-border trade. Our beliefs are the foundation for how we conduct business every day. We live each day guided by our core values of Inclusion, Innovation, Collaboration, and Wellness. Together, our values ensure that we work together as one global team with our customers at the center of everything we do – and they push us to ensure we take care of ourselves, each other, and our communities. Job Description Summary: PayPal is seeking a Global Senior Director of Technical Support &amp; Technical Account Management to lead the next phase of our global merchant support strategy for Enterprise and SMB merchants. This leader will oversee both our Technical Support teams and Technical Account Managers (TAMs)—ensuring that merchants not only get fast, reliable support but also thrive and grow on the PayPal platform. Job Description: Essential Responsibilities: <ul> <li>Serve as on-the-ground technical leader and partner with Product Development, Commercial and Operational leadership teams</li> <li>Bring outside-in thinking to the organization and highlight industry trends that should be considered and evaluated</li> <li>Develop a data-driven mindset focused on leveraging data to deliver service excellence to customers</li> <li>Instill PayPal's values into the team and guide-develop the team to deliver high performance and desired business results </li> </ul> Minimum Qualifications: <ul><li>Minimum of 18 years of relevant work experience and a Bachelor's degree or equivalent experience. </li></ul>PayPal is committed to fair and equitable compensation practices. Actual Compensation is based on various factors including but not limited to work location, and relevant skills and experience. The total compensation for this practice may include an annual performance bonus (or other incentive compensation, as applicable), equity, and medical, dental, vision, and other benefits. For more information, visit <a href="https://www.paypalbenefits.com" target="_blank">https://www.paypalbenefits.com</a>. The U.S. national annual pay range for this role is PayPal is committed to fair and equitable compensation practices. Actual Compensation is based on various factors including but not limited to work location, and relevant skills and experience. The total compensation for this practice may include an annual performance bonus (or other incentive compensation, as applicable), equity, and medical, dental, vision, and other benefits. For more information, visit <a href="https://www.paypalbenefits.com" target="_blank">https://www.paypalbenefits.com</a>. The U.S. national annual pay range for this role is $169,500 to $291,500 For the majority of employees, PayPal's balanced hybrid work model offers 3 days in the office for effective in-person collaboration and 2 days at your choice of either the PayPal office or your home workspace, ensuring that you equally have the benefits and conveniences of both locations. Our Benefits: At PayPal, we’re committed to building an equitable and inclusive global economy. And we can’t do this without our most important asset—you. That’s why we offer benefits to help you thrive in every stage of life. We champion your financial, physical, and mental health by offering valuable benefits and resources to help you care for the whole you. We have great benefits including a flexible work environment, employee shares options, health and life insurance and more. To learn more about our benefits please visit <a href="https://www.paypalbenefits.com" target="_blank">https://www.paypalbenefits.com</a> Who We Are: To learn more about our culture and community visit <a href="https://about.pypl.com/who-we-are/default.aspx" target="_blank">https://about.pypl.com/who-we-are/default.aspx</a> Commitment to Diversity and Inclusion PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state, or local law. In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at <a href="mailto:paypalglobaltalentacquisition@paypal.com" target="_blank">paypalglobaltalentacquisition@paypal.com</a>. Belonging at PayPal: Our employees are central to advancing our mission, and we strive to create an environment where everyone can do their best work with a sense of purpose and belonging. Belonging at PayPal means creating a workplace with a sense of acceptance and security where all employees feel included and valued. We are proud to have a diverse workforce reflective of the merchants, consumers, and communities that we serve, and we continue to take tangible actions to cultivate inclusivity and belonging at PayPal. Any general requests for consideration of your skills, please Join our Talent Community. We know the confidence gap and imposter syndrome can get in the way of meeting spectacular candidates. Please don’t hesitate to apply. Notice to Applicants and Employees who reside within New York city. Click <a href="https://careers.pypl.com/Contact-Us/default.aspx" target="_blank">https://careers.pypl.com/Contact-Us/default.aspx</a> to view the notice. REQ ID R0127843

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