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<h1>About OnePay</h1>OnePay is a consumer financial services app with an exceedingly simple mission: to help people achieve financial progress.Tens of millions of Americans today are unbanked or underbanked, meaning they don’t have enough money in savings to cover a minor emergency. They pay too much in fees, don’t have access to credit at affordable rates, and have little ability to grow their wealth. OnePay’s vision is to create a single app for consumers to save, spend, borrow, and grow their money, bringing our mission to life with simple and accessible banking, credit, and payments products that deliver a best-in-class experience to millions of customers. Our products include:<ul> <li>Checking and high-yield savings accounts</li> <li>Domestic and international peer-to-peer payments</li> <li>Credit Builder and credit score monitoring</li> <li>Digital wallet / contactless payment solutions</li> <li>Buy-now-pay-later installment loans at Walmart</li> </ul>Why do we have a right to win? We have the backing of Walmart (a Fortune 1) and Ribbit Capital (a preeminent fintech investor), are deeply embedded with the distribution of the world’s largest omnichannel retailer, and have an industry-leading multi-product value proposition — all in addition to having some of the best people and talent in the industry.There’s never been a better time to build a category-defining business and there has rarely been a team better positioned for the opportunity. Join us!<h1>The Role</h1>We’re looking for a customer-obsessed Product Marketing Manager to join our growing team and lead engagement marketing for the OnePay Card (credit card). In this role, you’ll own the development and execution of full-funnel marketing strategies that drive activation, usage, and retention through a cross-channel mix of email, push, in-app comm’s, and more. You’ll own the strategy and execution of our engagement programs, champion a test-and-learn mindset, and collaborate closely with Product and Analytics to scale a best-in-class cardholder experience. This is an opportunity to shape how we communicate with millions of customers, from their very first swipe to long-term product loyalty! <h1>What You'll Do</h1><ul> <li>Design and optimize omnichannel lifecycle marketing campaigns. </li> <li>Drive customer activation, engagement, retention, referrals, and cross-sell efforts.</li> <li>Own the engagement marketing roadmap, prioritizing initiatives based on customer impact, business goals, and data insights.</li> <li>Lead A/B testing strategies to optimize content, offers, timing/cadence, and audience segmentation.</li> <li>Develop tight cross-functional partnerships with Product, Analytics, Creative, Marketing Ops, and Legal.</li> <li>Work with Analytics to monitor performance and uncover insights, turning data into action across product and marketing strategies.</li> <li>Deeply understand the customer journey and identify friction points and opportunities for value reinforcement.</li> <li>Own the content and messaging strategies across lifecycle stages, aligning to brand voice and business objectives.</li> <li> Track and report on KPIs and campaign effectiveness, regularly sharing performance updates and next-step recommendations. </li> </ul><h1>What You Bring</h1><ul> <li>5+ years of experience in lifecycle and/or product marketing, ideally in finance, fintech, or financial services.</li> <li>Hands-on experience with CRM and marketing automation platforms (e.g., Braze, Iterable, Salesforce Marketing Cloud).</li> <li>Strong understanding of audience segmentation, personalization, and behavioral targeting.</li> <li>Proven experience developing and executing A/B tests, experiments, and iteration roadmaps.</li> <li>Excellent cross-functional collaboration skills; you’ve worked closely with Product, Analytics, Design, Legal, and Ops teams.</li> <li>Ability to think both strategically and tactically, comfortable owning big ideas and rolling up your sleeves to execute.</li> <li>Ability to operate in the gray. You're comfortable navigating ambiguity, making informed decisions without perfect information, and adapting quickly as strategies evolve. </li> <li>Structure to open-ended problems and thrive in fast-paced environments where priorities shift and clarity must often be created, not found.</li> <li>A bias for action, a growth mindset, and a deep passion for improving the customer experience</li> <li>Experience with reporting tools (e.g., Databricks, Tableau, Amplitude) and translating data into recommendations</li> </ul><h1>Standard Interview Process</h1><ul> <li>Initial Interview with Talent Partner</li> <li>Technical or Hiring Manager Interview</li> <li>Team Interview</li> <li>Executive Interview</li> <li>Offer!</li> </ul><h1>Equal Employment Opportunity</h1>To build technology and products that are used and loved by people and solve real-world problems, we need to build a team with many different perspectives and experiences. We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We encourage candidates from all backgrounds to apply. Applicants in need of special assistance or accommodation during the interview process or in accessing our website may contact us at <a href="mailto:talent@onepay.com" target="_blank">talent@onepay.com</a>.

Product Marketing Manager

<h1>About OnePay</h1>OnePay is a consumer financial services app with an exceedingly simple mission: to help people achieve financial progress.Tens of millions of Americans today are unbanked or underbanked, meaning they don’t have enough money in savings to cover a minor emergency. They pay too much in fees, don’t have access to credit at affordable rates, and have little ability to grow their wealth. OnePay’s vision is to create a single app for consumers to save, spend, borrow, and grow their money, bringing our mission to life with simple and accessible banking, credit, and payments products that deliver a best-in-class experience to millions of customers. Our products include:<ul> <li>Checking and high-yield savings accounts</li> <li>Domestic and international peer-to-peer payments</li> <li>Credit Builder and credit score monitoring</li> <li>Digital wallet / contactless payment solutions</li> <li>Buy-now-pay-later installment loans at Walmart</li> </ul>Why do we have a right to win? We have the backing of Walmart (a Fortune 1) and Ribbit Capital (a preeminent fintech investor), are deeply embedded with the distribution of the world’s largest omnichannel retailer, and have an industry-leading multi-product value proposition — all in addition to having some of the best people and talent in the industry.There’s never been a better time to build a category-defining business and there has rarely been a team better positioned for the opportunity. Join us!<h1>The Role</h1>As Product Manager at One Pay, you’ll lead the Core Mobile App experience used by millions of customers. You’ll own the end-to-end mobile platform—driving engagement, cross-selling, and retention across products like banking, credit, and lending. Working closely with design, engineering, analytics, and brand, you’ll deliver a cohesive mobile experience through unified navigation, design systems, and cross-vertical feature integration that fuels growth and revenue.<h2> You will</h2><ul> <li>Own and evolve the core app experience, including navigation, home screen, personalization, notifications, and shared UX, ensuring consistency across product verticals.</li> <li>Drive a cohesive UX strategy through close collaboration with cross-functional teams and vertical product leaders, aligning on a unified app vision and high-quality execution.</li> <li>Leverage data and insights to optimize user journeys, boost engagement, reduce friction, and lead discovery on strategic initiatives like app unification and personalization.</li> </ul><h1>You Bring</h1><ul> <li>Experienced product leader (7–10 years) with a strong track record driving cross-functional, cross-vertical initiatives—especially in regulated, multi-product spaces like fintech or healthtech.</li> <li>Strategic and user-focused, with deep expertise in mobile UX, design systems, and translating complex business needs into scalable solutions.</li> <li>Data-driven communicator and influencer, skilled in defining KPIs, interpreting data, aligning stakeholders, and building momentum through clear, compelling communication</li> <li>Drive and proactivity - everyone here is a builder and executor</li> </ul><h1>What We Offer</h1><ul> <li>Competitive base salary, stock options, and health benefits from Day 1</li> <li>401(k) plan with company match</li> <li>Remote-friendly (US), flexible time off (FTO), and opportunities for growth</li> <li>A high-growth, mission-driven, inclusive culture where your work has real impact</li> </ul><h1>Standard Interview Process</h1><ul> <li>Initial Interview with Talent Partner</li> <li>Technical or Hiring Manager Interview</li> <li>Team Interview</li> <li>Executive Interview</li> <li>Offer!</li> </ul><h1>Equal Employment Opportunity</h1>To build technology and products that are used and loved by people and solve real-world problems, we need to build a team with many different perspectives and experiences. We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We encourage candidates from all backgrounds to apply. Applicants in need of special assistance or accommodation during the interview process or in accessing our website may contact us at <a href="mailto:talent@onepay.com" target="_blank">talent@onepay.com</a>.

Product Manager- Mobile App

<h1>About OnePay</h1>OnePay is a consumer financial services app with an exceedingly simple mission: to help people achieve financial progress.Tens of millions of Americans today are unbanked or underbanked, meaning they don’t have enough money in savings to cover a minor emergency. They pay too much in fees, don’t have access to credit at affordable rates, and have little ability to grow their wealth. OnePay’s vision is to create a single app for consumers to save, spend, borrow, and grow their money, bringing our mission to life with simple and accessible banking, credit, and payments products that deliver a best-in-class experience to millions of customers. Our products include:<ul> <li>Checking and high-yield savings accounts</li> <li>Domestic and international peer-to-peer payments</li> <li>Credit Builder and credit score monitoring</li> <li>Digital wallet / contactless payment solutions</li> <li>Buy-now-pay-later installment loans at Walmart</li> </ul>Why do we have a right to win? We have the backing of Walmart (a Fortune 1) and Ribbit Capital (a preeminent fintech investor), are deeply embedded with the distribution of the world’s largest omnichannel retailer, and have an industry-leading multi-product value proposition — all in addition to having some of the best people and talent in the industry.There’s never been a better time to build a category-defining business and there has rarely been a team better positioned for the opportunity. Join us!<h1>The Role</h1>As a Talent Partner at OnePay, your work will have a direct impact on company growth and team building, driving everything from first conversations with talent to scaling critical functions that help bring our mission to life with world-class teams. You will:<ul> <li>Own and run full-cycle searches across engineering, product, marketing, and operations</li> <li>Partner directly with hiring managers to shape search strategy and deliver strong pipelines</li> <li>Source creatively and build top-of-funnel pipelines using more than just LinkedIn</li> <li>Lead closing conversations with clarity, confidence, and empathy</li> <li>Share market insights and hiring feedback to inform broader talent strategy</li> </ul><h1>You Bring</h1><ul> <li> 4+ years of recruiting experience, including: <ul> <li>At least 2 years in agency setting</li> <li>1–2 years in-house, ideally at a high-growth startup</li> </ul> </li> <li>Proven success in owning full-cycle roles independently</li> <li>Strong sourcing, negotiation, and candidate closing experience</li> <li>Adaptability and range - you’ve flexed between specialist roles and generalist hiring</li> <li>Drive and proactivity - everyone here is a builder and executor</li> <li>Candidates with experience working in financial services or fintech will be prioritized</li> </ul><h1>What We Offer</h1><ul> <li>Competitive base salary, stock options, and health benefits from Day 1</li> <li>401(k) plan with company match</li> <li>Remote-friendly (US), flexible time off (FTO), and opportunities for growth</li> <li>A high-growth, mission-driven, inclusive culture where your work has real impact</li> </ul><h1>Standard Interview Process</h1><ul> <li>Initial Interview with Talent Partner</li> <li>Technical or Hiring Manager Interview</li> <li>Team Interview</li> <li>Executive Interview</li> <li>Offer!</li> </ul><h1>Equal Employment Opportunity</h1>To build technology and products that are used and loved by people and solve real-world problems, we need to build a team with many different perspectives and experiences. We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We encourage candidates from all backgrounds to apply. Applicants in need of special assistance or accommodation during the interview process or in accessing our website may contact us at <a href="mailto:talent@onepay.com" target="_blank">talent@onepay.com</a>.

Talent Partner

<h1>About OnePay</h1>OnePay is a consumer financial services app with an exceedingly simple mission: to help people achieve financial progress.Tens of millions of Americans today are unbanked or underbanked, meaning they don’t have enough money in savings to cover a minor emergency. They pay too much in fees, don’t have access to credit at affordable rates, and have little ability to grow their wealth. OnePay’s vision is to create a single app for consumers to save, spend, borrow, and grow their money, bringing our mission to life with simple and accessible banking, credit, and payments products that deliver a best-in-class experience to millions of customers. Our products include:<ul> <li>Checking and high-yield savings accounts</li> <li>Domestic and international peer-to-peer payments</li> <li>Credit Builder and credit score monitoring</li> <li>Digital wallet / contactless payment solutions</li> <li>Buy-now-pay-later installment loans at Walmart</li> </ul>Why do we have a right to win? We have the backing of Walmart (a Fortune 1) and Ribbit Capital (a preeminent fintech investor), are deeply embedded with the distribution of the world’s largest omnichannel retailer, and have an industry-leading multi-product value proposition — all in addition to having some of the best people and talent in the industry.There’s never been a better time to build a category-defining business and there has rarely been a team better positioned for the opportunity. Join us!<h1>The Role</h1>As the Social Content Strategist at OnePay, your work will have a direct impact on our brand presence across every social channel, driving brand awareness and community growth that help more people discover—and benefit from—financial progress.You will: <ul> <li>Own and evolve the content strategy for all organic social media channels </li> <li>Develop and maintain a strategic content calendar, rooted in data insights Translate business and brand objectives into social‑first content ideas that stop the scroll </li> <li>Build briefs for campaigns, product launches, and always‑on series </li> <li>Collaborate with design, copy, and product teams to ensure output is aligned, on time, and high quality </li> <li>Work with external partners and creators to produce best‑in‑class content </li> <li>Identify content themes, formats, and opportunities based on performance and cultural trends </li> <li>Create systems for planning, feedback, approvals, and posting across channels </li> <li>Analyze content performance, share insights, and iterate quickly</li> </ul><h1>You Bring</h1><ul> <li>6+ years in content, brand, or social—ideally with experience at a fast‑growing consumer brand </li> <li>Strong editorial instincts and a pulse on cultural trends; you know what works on TikTok vs. Instagram vs. LinkedIn—and can explain why </li> <li>A balance of strategy and execution: you can craft the roadmap and roll up your sleeves to post </li> <li>Deep collaboration skills with sharp communication and project‑management chops </li> <li>Taste, opinions, and the instincts to build a community, not just a feed</li> <li>Drive and proactivity - everyone here is a builder and executor</li> </ul>Bonus Points :<ul> <li>Experience working with influencers, creators, or ambassador programs </li> <li>General understanding of AI and how to use tools like ChatGPT to an advantage </li> <li>Familiarity with Figma, Coda, Sprout, and other creative tools</li> </ul><h1>What We Offer</h1><ul> <li>Competitive base salary, stock options, and health benefits from Day 1</li> <li>401(k) plan with company match</li> <li>Remote-friendly (US), flexible time off (FTO), and opportunities for growth</li> <li>A high-growth, mission-driven, inclusive culture where your work has real impact</li> </ul><h1>Standard Interview Process</h1><ul> <li>Initial Interview with Talent Partner</li> <li>Technical or Hiring Manager Interview</li> <li>Team Interview</li> <li>Executive Interview</li> <li>Offer!</li> </ul><h1>Equal Employment Opportunity</h1>To build technology and products that are used and loved by people and solve real-world problems, we need to build a team with many different perspectives and experiences. We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We encourage candidates from all backgrounds to apply. Applicants in need of special assistance or accommodation during the interview process or in accessing our website may contact us at <a href="mailto:talent@onepay.com" target="_blank">talent@onepay.com</a>.

Social Content Strategist

<h1>About OnePay</h1>OnePay is a consumer financial services app with an exceedingly simple mission: to help people achieve financial progress.Tens of millions of Americans today are unbanked or underbanked, meaning they don’t have enough money in savings to cover a minor emergency. They pay too much in fees, don’t have access to credit at affordable rates, and have little ability to grow their wealth. OnePay’s vision is to create a single app for consumers to save, spend, borrow, and grow their money, bringing our mission to life with simple and accessible banking, credit, and payments products that deliver a best-in-class experience to millions of customers. Our products include:<ul> <li>Checking and high-yield savings accounts</li> <li>Domestic and international peer-to-peer payments</li> <li>Credit Builder and credit score monitoring</li> <li>Digital wallet / contactless payment solutions</li> <li>Buy-now-pay-later installment loans at Walmart</li> </ul>Why do we have a right to win? We have the backing of Walmart (a Fortune 1) and Ribbit Capital (a preeminent fintech investor), are deeply embedded with the distribution of the world’s largest omnichannel retailer, and have an industry-leading multi-product value proposition — all in addition to having some of the best people and talent in the industry.There’s never been a better time to build a category-defining business and there has rarely been a team better positioned for the opportunity. Join us!<h1>The Role</h1>As Product Counsel, your work will have a direct impact on the implementation and management of OnePay’s privacy and data governance programs. You will be responsible for providing practical, timely, strategic, and high-quality legal advice to stakeholders across the company on a broad range of privacy and data governance matters. You will work directly with product, compliance, marketing, information security, engineering and other legal teams to provide day-to-day advice relating to the support, development, implementation, and monitoring of OnePay’s data governance and privacy compliance programs. You will work cross-functionally to ensure consistent approaches to privacy and data risks across commercial initiatives, new product launches, data governance/regulatory change management activities and marketing. You will:<ul> <li>Assist in the development and maintenance of OnePay’s privacy and data governance programs. Work cross-functionally to develop and implement policies and guidance related to those programs.</li> <li>Advise on the data privacy regulatory landscape applicable to OnePay’s products and works collaboratively with other teams across OnePay to identify privacy risks, provide risk management and strategic risk mitigation advice, and assess adequacy of business controls to mitigate identified risks.</li> <li>Collaborate with product, engineering and information security teams to review the implementation of new features, tools and software solutions.</li> <li>Provide day-to-day support to information security in connection with the performance of privacy, data use, and AI and assessments in line with OnePay’s policies and processes.</li> <li>Be a legal subject matter expert on privacy and data protection issues, ensuring consistency in privacy counseling across OnePay that aligns to OnePay’s consumer and product driven approach to privacy. </li> <li>Collaborate with legal colleagues to draft and negotiate commercial agreements relating to data protection and privacy, including co-brand and business partner agreements and data processing agreements.</li> <li>Support digital advertising initiatives by advising on data use and disclosure best practices and strategizing repeatable structures to help optimize OnePay’s digital advertising initiatives. </li> </ul><h1>You Bring</h1><ul> <li>Qualified to practice law in the U.S.</li> <li>Minimum of 4+ years of relevant data protection and privacy experience at a law firm, government agency, and/or in-house and extensive knowledge of U.S. privacy laws, including GLBA, CCPA, COPPA, CAN-SPAM, and FCRA.</li> <li>An exceptional ability to provide clear, precise, and pragmatic advice and the ability to be creative and thoughtful in driving towards business-oriented results that appropriately balance growth and risk in a fast-paced and high-pressure environment.</li> <li>A team player with great stakeholder management and relationship building skills who can effectively collaborate and build relationships with lawyers, compliance colleagues and business clients throughout the organization.</li> <li>Ability to work with a high degree of autotomy and a demonstrated ability to handle and prioritize multiple projects.</li> <li>Strong contract drafting and review skills specifically with regard to data protection clauses.</li> <li>creative, thoughtful and business-oriented results that appropriately balance growth and risk in a fast-paced and high-pressure environment.</li> <li>Intellectually curious, open-minded, comfortable with ambiguity and risk, and excited by dynamic change and solving problems.</li> </ul>Preferred<ul> <li>Certified Information Privacy Professional certification (CIPP/US, CIPP/E), and other relevant Certified Information Privacy Professional (CIPP) certifications.</li> <li>Prior tech, fintech or financial services experience.</li> <li>Familiarity with business and products across the banking/financial services industry and relevant legal issues affecting them.</li> </ul><h1>What We Offer</h1><ul> <li>Competitive base salary, stock options, and health benefits from Day 1</li> <li>401(k) plan with company match</li> <li>Remote-friendly (US), flexible time off (FTO), and opportunities for growth</li> <li>A high-growth, mission-driven, inclusive culture where your work has real impact</li> </ul><h1>Standard Interview Process</h1><ul> <li>Initial Interview with Talent Partner</li> <li>Technical or Hiring Manager Interview</li> <li>Team Interview</li> <li>Executive Interview</li> <li>Offer!</li> </ul><h1>Equal Employment Opportunity</h1>To build technology and products that are used and loved by people and solve real-world problems, we need to build a team with many different perspectives and experiences. We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We encourage candidates from all backgrounds to apply. Applicants in need of special assistance or accommodation during the interview process or in accessing our website may contact us at <a href="mailto:talent@onepay.com" target="_blank">talent@onepay.com</a>.

Product Counsel - Privacy

<h1>About OnePay</h1>OnePay is a consumer financial services app with an exceedingly simple mission: to help people achieve financial progress.Tens of millions of Americans today are unbanked or underbanked, meaning they don’t have enough money in savings to cover a minor emergency. They pay too much in fees, don’t have access to credit at affordable rates, and have little ability to grow their wealth. OnePay’s vision is to create a single app for consumers to save, spend, borrow, and grow their money, bringing our mission to life with simple and accessible banking, credit, and payments products that deliver a best-in-class experience to millions of customers. Our products include:<ul> <li>Checking and high-yield savings accounts</li> <li>Domestic and international peer-to-peer payments</li> <li>Credit Builder and credit score monitoring</li> <li>Digital wallet / contactless payment solutions</li> <li>Buy-now-pay-later installment loans at Walmart</li> </ul>Why do we have a right to win? We have the backing of Walmart (a Fortune 1) and Ribbit Capital (a preeminent fintech investor), are deeply embedded with the distribution of the world’s largest omnichannel retailer, and have an industry-leading multi-product value proposition — all in addition to having some of the best people and talent in the industry.There’s never been a better time to build a category-defining business and there has rarely been a team better positioned for the opportunity. Join us!<h1>The Role</h1>As the Operational Readiness - Agent Tools, you will play a critical role in ensuring our frontline and back office agents are fully equipped with the tools, systems, and information they need to deliver outstanding customer service. You will own the end-to-end tooling readiness process, partnering closely with Product, Operational Business Leads, Compliance, Change Management, Knowledge Management, Training, and Workforce Management to design, test, and launch tools that drive agent success and operational efficiency. In this role, you'll be responsible for the full lifecycle of agent tooling — from defining requirements, shaping solutions, and managing testing and bug triaging, to leading rollout and implementation across our global agent network.You’ll also lead a dedicated group of testing agents, using their insights to continuously test, validate, and improve agent tools — with scale and growth top of mind.Your work will directly impact agent experience, customer satisfaction, and key operational metrics such as Average Handle Time (AHT), quality, and first contact resolution. This role sits within the Operations team and reports to the head of Operational Enablement.If you are passionate about agent enablement, operational excellence, and building high-impact solutions that bridge customer and business needs, this role is for you. You will:<ul> <li>Serve as the primary owner for agent tooling testing and readiness, ensuring agents have the right tools to properly service customer contacts across all channels such as calls, chats, email etc.</li> <li>Lead the shaping and validation of agent tooling requirements, partnering with cross-functional teams like Product, Process Engineers, UI Engineers and Business leads to define or finalize tooling solutions as needed</li> <li>Lead end-to-end User Acceptance Testing (UAT) for tools used by agents or FTEs within operations, using structured testing approaches with a group of dedicated beta agents to surface bugs, usability issues, and enhancement opportunities.</li> <li>Partner with Training and Knowledge Management teams to ensure agents receive the proper enablement and documentation alongside tool launches.</li> <li>Gather feedback from agents and support teams post-launch to propose continuous improvements to agent tooling and experiences.</li> <li>Serve as the voice of the agent in all tooling discussions, ensuring that agent efficiency and customer experience remain top priorities.</li> <li>Act as a critical leader in operational product launches, ensuring tool readiness from planning through full production rollout. </li> </ul><h2>You Bring</h2><ul> <li>7+ years of experience in Operations, Product Operations, Customer Experience, or a related field — preferably within high-growth fintech or banking environments. </li> <li>Proven experience managing people or teams, with the ability to coach, guide, and motivate direct reports or vendor-based contributors.</li> <li>Strong project management skills with a proven ability to manage multiple initiatives and drive them to successful completion.</li> <li>Exceptional cross-functional communication skills, including the ability to challenge assumptions, clarify requirements, and drive alignment across teams.</li> <li>Experience gathering business and operational requirements and translating them into clear tooling needs.</li> <li>Solid understanding of agent workflows, case management systems and CRMs and how tools and systems impact agent efficiency and customer outcomes.</li> <li>Analytical mindset with the ability to assess tooling impacts on operational metrics such as AHT and first contact resolution.</li> <li>Comfort operating in fast-paced, ambiguous environments and leading initiatives through change.</li> <li>Passion for elevating agent experience and customer outcomes through operational excellence.</li> </ul><h1>What We Offer</h1><ul> <li>Competitive salary, stock options, and benefits from Day 1</li> <li>Comprehensive health insurance coverage (health insurance, accident and disability insurance, term life insurance), including mental health support and wellness programs</li> <li>Hybrid work model (Bengaluru office three days a week), various time off programs (vacation, sick, other paid leaves, and paid regional holidays)</li> <li>Monthly transport and work-from-home allowances</li> <li>A high-growth, mission-driven, inclusive culture where your work has real impact</li> </ul><h1>Standard Interview Process</h1><ul> <li>Initial Interview with Talent Partner</li> <li>Technical or Hiring Manager Interview</li> <li>Team Interview</li> <li>Executive Interview</li> <li>Offer!</li> </ul><h1>Equal Employment Opportunity</h1>To build technology and products that are used and loved by people and solve real-world problems, we need to build a team with many different perspectives and experiences. We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We encourage candidates from all backgrounds to apply. Applicants in need of special assistance or accommodation during the interview process or in accessing our website may contact us at <a href="mailto:talent@onepay.com" target="_blank">talent@onepay.com</a>.

Operational Readiness - Agent Tools

<h1>About One</h1>One’s mission is simple - to help customers achieve financial progress. We’re doing this by creating simple solutions to help our customers save, spend, borrow, and grow their money – all in one place. The U.S. consumer today deserves better. Millions of Americans today can’t access credit, build savings or wealth, and are left to manage their financial lives through multiple disconnected apps. Almost a quarter of U.S. adults are unbanked or underbanked and roughly 80% of fintech users rely on multiple accounts to manage their finances. What makes us unique? We are backed by a preeminent fintech investor (Ribbit) and the world’s largest retailer (Walmart), maintain the speed and independence of a startup, and employ a strong (and growing) collection of world-class talent. There’s never been a better moment to build a business that helps people achieve financial progress. Come build with us!<h1>The role</h1>As a Marketing Operations Manager, your mandate is to help deliver our value proposition to customers through elegant, relevant, and targeted communications. This role will impact One’s vision by building and deploying campaigns to drive customer engagement, supporting our rapidly growing product roadmap, and communicating the launches of new products, solutions, and features. You will work closely with Product Marketing, Analytics, Product, and Engineering team(s) while focusing on execution excellence. This role is responsible for: <ul> <li>Constructing marketing and transactional communications for deployment.</li> <li>Coding and launching emails, push notifications, in-app messages, text messages, etc.</li> <li>Measuring the success of campaigns in collaboration with the Analytics team.</li> <li>Troubleshooting and problem-solving production issues as they arise.</li> <li>Ideation and implementation of efficiencies and automated solutions.</li> <li>Contributing to the ongoing improvement of and enhancements to our processes and MarTech stack.</li> </ul><h1>You bring</h1><ul> <li>3 to 5 years of related professional experience.</li> <li>Proficiency in HTML and CSS development.</li> <li>Experience with marketing campaign tools - Braze or other similar CRM experience is required.</li> <li>Working knowledge of Figma required.</li> <li>Experience with Branch and Segment preferred.</li> <li>An act-like-an-owner mentality. We have a bias toward taking action.</li> <li>A desire and ability to create, review and deploy beautiful messaging, and an eye for elegant design.</li> <li>Strong prioritization and project management skills. </li> <li>A knack for problem-solving.</li> <li>Excellent attention to detail.</li> </ul><h1>Pay Transparency</h1>The estimated annual base salary for this position ranges from $125,000 to $140,000. Pay is generally based upon the level, complexity, responsibility, and job duties/requirements of the specific position. We then source candidates with the requisite skills, expertise, education, training, and experience. If you are selected for an interview, please feel welcome to speak to a Talent Partner about our compensation philosophy and other available benefits. We use Covey as part of our hiring process for jobs in NYC and certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using <a href="https://getcovey.com/product/covey-scout-inbound" target="_blank">Covey Scout for Inbound</a> on May 31, 2024.Please see the independent bias audit report covering our use of Covey <a href="https://getcovey.com/nyc-local-law-144" target="_blank">here</a>.<h1>Leveling Philosophy</h1>In order to thoughtfully scale the company and avoid downstream inequities, we’ve adopted a flat titling structure at One. Though we may occasionally post a role externally with a prefix such as “Senior” to reflect the external level of the position, we do not use prefixes in titles like that internally unless in a position which manages a team. Internal titles typically include your specific functional responsibility, such as engineering, product management or sales, and often include additional descriptors to ensure clarity of role and placement within our organization (i.e. “Engineer, Platform”, “Sales, Business Development” or “Manager, Talent”). Employees are paid commensurate with their experience and the internal level within One.<h1>Inclusion &amp; Belonging</h1>To build technology and products that are used and loved by people and solve real-world problems, we need to build a team with many different perspectives and experiences. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We encourage candidates from all backgrounds to apply. Applicants in need of special assistance or accommodation during the interview process or in accessing our website may contact us at <a href="mailto:talent@one.app" target="_blank">talent@one.app</a>.

Marketing Email Developer

<h1>About One</h1>One’s mission is simple - to help customers achieve financial progress. We’re doing this by creating simple solutions to help our customers save, spend, borrow, and grow their money – all in one place. The U.S. consumer today deserves better. Millions of Americans today can’t access credit, build savings or wealth, and are left to manage their financial lives through multiple disconnected apps. Almost a quarter of U.S. adults are unbanked or underbanked and roughly 80% of fintech users rely on multiple accounts to manage their finances. What makes us unique? We are backed by a preeminent fintech investor (Ribbit) and the world’s largest retailer (Walmart), maintain the speed and independence of a startup, and employ a strong (and growing) collection of world-class talent. There’s never been a better moment to build a business that helps people achieve financial progress. Come build with us!<h2>The role</h2>As a Site Reliability Engineer (SRE) at One, your mandate is to ensure the availability and reliability of our most critical services, and ensure that they meet the requirements of our customers. Our SRE team at One is growing, so you’ll be a crucial early member to help establish the team, processes, and best practices. Success in this role looks like collaborating with other teams to build and run sustainable production systems that can evolve and adapt to the changes in our fast-paced environment.This role is responsible for:<ul> <li>Working proactively with engineering teams to help them set SLOs and implement best practices for logging and telemetry collection</li> <li>Design, implement and maintain the tools and systems that support service reliability, monitoring, and alerting</li> <li>Participating in a 24x7 on-call rotation supporting the health of our services</li> <li>Driving the incident management process and support a blameless post-mortem culture</li> <li>Participating in application design consulting and capacity planning</li> <li>Defining and formalizing SRE practices and help guide the overall reliability engineering direction</li> <li>Providing mentorship both formally and informally to engineers at One</li> <li>Continuously optimizing systems and workflows by improving architecture, infrastructure, automation, CI/CD, and observability</li> <li>Combining software and systems knowledge to engineer high-volume distributed systems in a reliable, scalable, and fault-tolerant manner</li> </ul>You bring<ul> <li>5+ years of relevant industry experience with a focus on distributed cloud native systems design, observability, operation, maintenance, and troubleshooting</li> <li>5+ years operational experience with an observability platform like Datadog, Splunk, Prometheus/Grafana, or AppDynamics</li> <li>Fluency in one or more programming languages (e.g. Python, Typescript, Go)</li> <li>A strong conviction in software development best practices, including version control, automated testing, and continuous integration and delivery</li> <li>You're self-motivated, inquisitive, and always looking to learn new technologies</li> <li>You’re a great teammate who communicates clearly and transparently</li> <li>The Triple H Factor: Humble, Hungry and Honest</li> <li>An act-like-an-owner mentality. We have a bias toward taking action.</li> </ul><h1>Pay Transparency</h1>The estimated annual base salary for this position ranges from $175,000 to $205,000. Pay is generally based upon the level, complexity, responsibility, and job duties / requirements of the specific position. We then source candidates with the requisite skills, expertise, education, training, and experience. If you are selected for an interview, please feel welcome to speak to a Talent Partner about our compensation philosophy and other available benefits.<h2>What it’s like working @ One</h2><ul> <li>Competitive cash</li> <li>Benefits effective on day one</li> <li>Early access to a high potential, high growth fintech</li> <li>Generous stock option packages in an early-stage startup</li> <li>Remote friendly (anywhere in the US) and office friendly - you pick the schedule</li> <li>Flexible time off programs - vacation, sick, paid parental leave, and paid caregiver leave</li> <li>401(k) plan with match</li> </ul><h1>Leveling Philosophy</h1>In order to thoughtfully scale the company and avoid downstream inequities, we’ve adopted a flat titling structure at One. Though we may occasionally post a role externally with a prefix such as “Senior” to reflect the external level of the position, we do not use prefixes in titles like that internally unless in a position which manages a team. Internal titles typically include your specific functional responsibility, such as engineering, product management or sales, and often include additional descriptors to ensure clarity of role and placement within our organization (i.e. “Engineer, Platform”, “Sales, Business Development” or “Manager, Talent”). Employees are paid commensurate with their experience and the internal level within One.<h1>Inclusion &amp; Belonging</h1>To build technology and products that are used and loved by people and solve real-world problems, we need to build a team with many different perspectives and experiences. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We encourage candidates from all backgrounds to apply. Applicants in need of special assistance or accommodation during the interview process or in accessing our website may contact us at <a href="mailto:talent@one.app" target="_blank">talent@one.app</a>.

Site Reliability Engineer

<h1>About OnePay</h1>OnePay is a consumer financial services app with an exceedingly simple mission: to help people achieve financial progress.Tens of millions of Americans today are unbanked or underbanked, meaning they don’t have enough money in savings to cover a minor emergency. They pay too much in fees, don’t have access to credit at affordable rates, and have little ability to grow their wealth. OnePay’s vision is to create a single app for consumers to save, spend, borrow, and grow their money, bringing our mission to life with simple and accessible banking, credit, and payments products that deliver a best-in-class experience to millions of customers. Our products include:<ul> <li>Checking and high-yield savings accounts</li> <li>Domestic and international peer-to-peer payments</li> <li>Credit Builder and credit score monitoring</li> <li>Digital wallet / contactless payment solutions</li> <li>Buy-now-pay-later installment loans at Walmart</li> </ul>Why do we have a right to win? We have the backing of Walmart (a Fortune 1) and Ribbit Capital (a preeminent fintech investor), are deeply embedded with the distribution of the world’s largest omnichannel retailer, and have an industry-leading multi-product value proposition — all in addition to having some of the best people and talent in the industry.There’s never been a better time to build a category-defining business and there has rarely been a team better positioned for the opportunity. Join us!<h1>The role</h1>As a Corporate Security Engineer at OnePay, you will lead the design, implementation, and optimization of OnePay's corporate security infrastructure. You will proactively enhance security controls, develop strategic security frameworks, and lead initiatives that align security goals with business objectives. Automation and managed self-service capabilities are a must for maintaining the security of all corporate systems in a rapidly scaling environment. Security is a cornerstone of every task, project, and decision you oversee, making this role a critical contributor to the company's overall security posture.This role is responsible for:<ul> <li>Configure and manage authentication policies and security settings for Okta and corporate SaaS applications</li> <li>Integrate devices and manage mobile device management (MDM) setups</li> <li>Create and manage API tokens to connect OnePay applications</li> <li>Design, edit, and manage Okta workflows, including working with tables</li> <li>Oversee network security, including gateway IPs and dynamic zones based on geolocation</li> <li>Balance Okta admin console management with Terraform for infrastructure-as-code</li> <li>Handle escalated IT/BPO tickets from MSP staff and operations teams</li> <li>Provide Tier 2 system admin support and troubleshoot Okta-related issues</li> <li>Address complex API and system integration challenges, supporting onboarding of new vendors into Okta</li> <li>Create and manage custom roles and permission sets within Okta, and support incident response and disaster recovery planning</li> </ul><h1>You bring</h1><ul> <li>5+ years of IT experience with focus on security, access management, and system administration</li> <li>Strong hands-on experience with Okta administration, workflows, and identity management</li> <li>Proficiency with infrastructure-as-code tools like Terraform</li> <li>Experience implementing and managing MDM, VDI, and endpoint security solutions</li> <li>Knowledge of cloud security best practices and authentication standards</li> <li>Proven ability to lead projects, automate processes, and achieve measurable security improvements.</li> <li>Skilled at mentoring, simplifying technical concepts for non-technical audiences, and influencing decisions.</li> </ul><h1>What We Offer</h1><ul> <li>Competitive base salary, stock options, and health benefits from Day 1</li> <li>401(k) plan with company match</li> <li>Remote-friendly (US), flexible time off (FTO), and opportunities for growth</li> <li>A high-growth, mission-driven, inclusive culture where your work has real impact</li> </ul><h1>Pay Transparency</h1>The estimated annual base salary for this position ranges from $140,000 to $180,000. Pay is generally based on the level, complexity, responsibility, location and job duties/requirements of the specific position. We then source candidates with the requisite skills, expertise, education, training, and experience. If you are selected for an interview, please feel welcome to speak to a Talent Partner about our compensation philosophy and other available benefits. We use Covey as part of our hiring process for jobs in NYC and certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using <a href="https://getcovey.com/product/covey-scout-inbound" target="_blank">Covey Scout for Inbound</a> on May 31, 2024.Please see the independent bias audit report covering our use of Covey <a href="https://getcovey.com/nyc-local-law-144" target="_blank">here</a>.<h1>Standard Interview Process</h1><ul> <li>Initial Interview with Talent Partner</li> <li>Technical or Hiring Manager Interview</li> <li>Team Interview</li> <li>Executive Interview</li> <li>Offer!</li> </ul><h1>Equal Employment Opportunity</h1>To build technology and products that are used and loved by people and solve real-world problems, we need to build a team with many different perspectives and experiences. We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We encourage candidates from all backgrounds to apply. Applicants in need of special assistance or accommodation during the interview process or in accessing our website may contact us at <a href="mailto:talent@onepay.com" target="_blank">talent@onepay.com</a>.

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