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About Ingredion:Join Ingredion, where innovation impacts lives worldwide! Without even realizing it, you’ve experienced our work in your favorite chocolate, your pet’s food, the paper you write on, and your everyday snacks. As a global powerhouse across more than 60 industries, we harness the potential of natural ingredients to transform lives. Whether you’re just starting your career or bringing years of experience, there's a place for you here to make a real difference. Be part of our team that values a wide range of perspectives and is committed to shaping a better world with every product we create.LOCATION: Tulsa, OKWORKPLACE TYPE: HybridAs an Analyst, Accounts Payable, you will assist AP leadership with reporting, statistics, auditing of AP transactions, leading automation campaigns and specials projects as assigned. This role will also assist with the execution of high risk AP Processes. This role will also ensure processes are properly executed through on-going reporting, resolve issues to avoid as many risks as possible in Accounts Payable. You may also assist with retraining where needed and support the Supervisor and Associate Manager to resolve issues. This role will be reporting to the Associate Manager of General Accounts Payable and collaborate within a dynamic, team oriented environment. What will you do:Primary responsibilities include resolving the daily activities for the AP invoice exception processes, monthly operating reviews, reporting and ensuring adherence to strong internal controls.<ul> <li>Review, analyze and process high volumes of accounts payable transactions </li> <li>Provide support and guidance on accounts payable inquiries that require non standard solutions </li> <li>Prepare comprehensive analysis reports as required to support required processes </li> <li>Assist in month-end close activities </li> <li>Ensure company policies and procedures are being adhered to. </li> <li>Communicate all activities to managers and escalate important issues when appropriate. </li> <li>Identify areas of continuous improvement and or challenges </li> <li>Complete Vendor Statement reconciliations as assigned </li> <li>Prepare, Analyze the Monthly Operating Reviews (MORs) with managers with the goal of reviewing all performance measures and ensures the attainment of the SLAs. </li> <li>You will also act as an ESKER subject matter expert and assist the AP Department as needed </li> <li>Additional processes may include: Disbursements (Payee Positive pay, rejects), High Risk vendor reviews, process manual payments, collect on debit payables, vendor and ERS reconciliations, GRIR resolution, Internal &amp; External Audit Support, Annual 1099 process, support the Close process, W9 / ACH validations, Open Reviews, Vendor Term reviews, purchasing &amp; AP/ policy controls </li> <li>Other duties as assigned </li> </ul>What you will bring:<ul> <li>Bachelor’s degree in Accounting, Finance or business related field or relevant years of experience </li> <li>3-5 years proven experience in Accounts Payable or PTP processes, risks, controls, and policy compliance. </li> <li>Strong understanding of internal controls, compliance requirements and financial reporting standards </li> <li>Skilled in analytical and statistical research and providing analysis and commentary on monthly analytic reports </li> <li>Strong Experience in SAP, Ariba, Esker and Advance MS Excel User </li> <li>Global Shared Services environment experience is a plus </li> <li>Proficient with resolving Invoice Exceptions</li> </ul>Who you are:<ul> <li>Have a strong sense of urgency and ability to solve problems </li> <li>Ability to thrive in a fast-paced environment while maintaining accuracy and confidentiality. </li> <li>Exceptional attention to detail and accuracy with excellent time management and problem solving skills </li> <li>Strong Communication skills and a team player </li> </ul>Why Join Ingredion? Discover why Ingredion is the ideal place to advance your career with our exceptional rewards and benefits package designed to help you thrive. Create the future with us and enjoy:<ul> <li> Total Rewards Package – Competitive salary and performance-based pay recognizing your contributions to our success</li> <li> Comprehensive Benefits &amp; Wellness Support – Health, long-term savings, and resources for your physical, mental, and emotional well-being</li> <li> Flexible Work Arrangements – We value flexibility to support you both professionally and personally</li> <li> Career Growth – Learning, training, and development opportunities, including tuition reimbursement</li> <li> Employee Recognition Program – A culture of real-time appreciation, with personalized recognition rewards globally</li> <li> Employee Discount Program – Provides exclusive discounts on everyday products, services, and travel</li> </ul>#LI-BS1We are an equal opportunity employer and value diversity at our company. Ingredion seeks to provide a work environment that is free from harassment and discrimination. We will not tolerate any form of discrimination based on race, color, religion, age, gender, gender identity, gender expression, national origin, ancestry, handicap or disability—mental or physical—marital status, sexual orientation, veteran status, disability resulting from military service, or any other classification protected by law (“protected classifications”). We are committed to establishing and maintaining a work environment where everyone is treated with dignity and respect.Ingredion provides accommodations to job applicants with disabilities throughout the hiring process. If a job applicant requires an accommodation during the application process or through the selection process, we will work with the applicant to meet the job applicant's accommodation needs.Relocation Available:NoPay Range:$61,360.00-$81,813.33 AnnualThis pay range is not a guarantee of compensation or salary. Final base salary will be determined based on several factors which may include but are not limited to responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data and applicable bargaining agreement (if any).Incentive Compensation:As a part of the total compensation package, this role may be eligible for the Ingredion Annual Incentive Plan or a role-specific commission/bonus.Benefits:Full-time roles are eligible for our comprehensive benefits package which includes medical, dental and vision coverage as well as a 401(k) plan with an competitive company match.

Ingredion Incorporated

Analyst, Accounts Payable

About Ingredion: Join Ingredion, where innovation impacts lives worldwide! Without even realizing it, you’ve experienced our work in your favorite chocolate, your pet’s food, the paper you write on, and your everyday snacks. As a global powerhouse across more than 60 industries, we harness the potential of natural ingredients to transform lives. Whether you’re just starting your career or bringing years of experience, there's a place for you here to make a real difference. Be part of our team that values a wide range of perspectives and is committed to shaping a better world with every product we create. LOCATION: Home Office / Bridgewater / WestchesterREPORTS TO: Sales Director, Healthful SolutionsDIRECT REPORTS: 1 (Account Manager, T&amp;HS)SCOPE: US/CANWORKPLACE TYPE: RemoteThe Senior Sales Manager, Fiber Fortification is responsible for the sales of the fiber fortification product line across the USA and Canada. The Senior Sales Manager will lead a sales team of one account manager charged with developing and leveraging customer relationships to maximize sales, with a solutions-based approach. The Senior Sales Manager will lead the team and collaborate with the global Product Line Management unit to implement the product line strategy. As a member of the Go-to-Market team, the Senior Sales Manager will also lead the team to optimize profitability and the sales of Ingredion’s specialty products across the Texture &amp; Healthful product portfolio. Core Responsibilities:<ul> <li>Management and development of sales team for the Fiber/Healthful Solutions unit</li> <li>Meet or exceed region’s revenue, profitability and growth targets for core and specialty volumes, through solution selling approach</li> <li>Partner with Healthful Solutions Director and the Global Product Line Management team for Fiber Fortification for executing the strategy and meeting the business goals in support of the overall T&amp;HS US/Canada sales plan</li> <li>Work with the Healthful Solutions Director in establishing robust people development and succession plans within the team. Play an instrumental role in hiring talented sales representatives (as required).</li> <li>Utilize Salesforce for account planning, opportunity development, customer experience, documentation, etc. Review with sales team regularly to ensure team is fully utilizing Salesforce to fullest potential and information is accurately captured and is aligned with business strategy</li> <li>Develop strong multi-level relationships between Ingredion and our important customers to drive growth and effectively address challenges that may arise</li> <li>Evaluate profitability of various options during pricing/volume negotiations to optimize Ingredion’s position based on solid understanding of T&amp;HS business and ingredient market</li> <li>Develop and meet targets for Continuous Improvement, Sustainability, Customer Experience and other initiatives for specified area</li> <li>Work collaboratively with other managers and directors within the T&amp;HS US/CAN team as well as other sales teams within Ingredion on topics of shared interest, such as shared accounts or targeted markets.</li> <li>Work with Technical Service, Marketing, Growth Platforms and other key stake holders to assist sales team in developing and closing new opportunities.</li> </ul>Qualified candidates will have:<ul> <li>Bachelor’s degree in Business, Food Science or a related discipline with a minimum 10 years of Sales experience - preferably in the Food ingredient industry. Recognized and respected by major food/beverage customers. Proven experience handling major negotiations with key customers.</li> <li>Strong leadership and managerial skills. Demonstrated ability to develop talent within team.</li> <li>Excellent business analytical skills and solid financial acumen.</li> <li>Solid track record of delivering strong results year over year.</li> <li>Demonstrated strong written and verbal communication skills. Must have ability to communicate across functional lines and at multiple levels of organization.</li> <li>50% overnight travel</li> </ul>We are an equal opportunity employer and value diversity at our company. Ingredion seeks to provide a work environment that is free from harassment and discrimination. We will not tolerate any form of discrimination based on race, color, religion, age, gender, gender identity, gender expression, national origin, ancestry, handicap or disability—mental or physical—marital status, sexual orientation, veteran status, disability resulting from military service, or any other classification protected by law (“protected classifications”). We are committed to establishing and maintaining a work environment where everyone is treated with dignity and respect.Ingredion provides accommodations to job applicants with disabilities throughout the hiring process. If a job applicant requires an accommodation during the application process or through the selection process, we will work with the applicant to meet the job applicant's accommodation needs.Relocation Available:Yes, Within CountryPay Range:$141,360.00-$188,480.00 AnnualThis pay range is not a guarantee of compensation or salary. Final base salary will be determined based on several factors which may include but are not limited to responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data and applicable bargaining agreement (if any).Incentive Compensation:As a part of the total compensation package, this role may be eligible for the Ingredion Annual Incentive Plan or a role-specific commission/bonus.Benefits:Full-time roles are eligible for our comprehensive benefits package which includes medical, dental and vision coverage as well as a 401(k) plan with an competitive company match.

Senior Sales Manager, Fiber Fortification, US/CAN

About Ingredion:Join Ingredion, where innovation impacts lives worldwide! Without even realizing it, you’ve experienced our work in your favorite chocolate, your pet’s food, the paper you write on, and your everyday snacks. As a global powerhouse across more than 60 industries, we harness the potential of natural ingredients to transform lives. Whether you’re just starting your career or bringing years of experience, there's a place for you here to make a real difference. Be part of our team that values a wide range of perspectives and is committed to shaping a better world with every product we create.LOCATION: Tulsa, OKWORKPLACE TYPE: HybridIngredion is seeking a Supervisor, Customer Billing and Support responsible for leading the Customer Billing and Support team for our Tulsa Location supporting primarily the Americas (United States &amp; Canada). The Supervisor will be responsible for helping execute the Order to Invoice Operations strategy in the US/Canada region to ensure delivery of high-quality service to our Customers, aligned to Ingredion’s Customer Experience commitments (responsive, empathetic, proactive, and innovative). Role will report to our Associate Manager, Customer Contract Pricing and Billing and will have 5 direct reports.This role is essential in supervising the Customer Billing and Support team with the focus of supporting timely and accurate Customer Billing activities to drive improved Customer Experience while mitigating invoicing risks. The Supervisor will also manage projects, support employee career development, and serve as a point of escalation to troubleshoot and quickly resolve Customer issues.This role will be making decisions while supporting the Commercial and Customer Service teams and identifying and implementing processes to increase effectiveness, productivity, and efficiency of the department. This position requires a strong customer service focus, the ability to promptly resolve business issues, and strong aptitude to evaluate data effectively. This position is critical to maintaining and expanding relationships with Ingredion’s Customers and Business Partners.What will you do:Supervise Tulsa SSC Customer Billing and Support Team: Oversee, guide, and direct the end-to-end delivery of Order to Invoice operational services supporting the US and Canada region to ensure efficient operations and timely and accurate delivery and billing.<ul> <li>Supervise Contract Billing and Support team in day-to-day operations</li> <li>Expand and improve Billing automation activities</li> <li>Manage all aspects of ongoing activities and deadlines</li> <li>Support internal customer inquiries escalated as needed with a sense of urgency</li> <li>Hire, Train and Develop Team, especially in the areas of technology capabilities and skills</li> <li>Develop Capability and Skill development plans</li> <li>Provide training to new employees and system users on Policies, SoPs, and Controls</li> <li>Maintain high level of Customer Service</li> <li>Strong ability to set clear goals and manage a high performing team</li> </ul>Enable Order to Invoice Operations Strategy: Collaborate with the Associate Manager, Customer Contract Pricing and Support and Sr. Manager Order to Cash to enhance Order to Invoice Operations strategies aligned with the business needs, Customer experience, and the work and workforce at Ingredion.<ul> <li>Collaborate with Key Business Partners and report on monthly performance</li> <li>Identify issues and process improvements for Steering committee review</li> <li>Continually implement enhancements to further improve and streamline processes, including proper testing and communication to Leadership</li> <li>Suggest adjustments to improve data quality and processing efficiency, including enhancements to the import and export of data between various applications</li> </ul>Monitor SLAs and Reporting: Ensure adherence to Service Level Agreements, produce and review reports on performance, and identify and track any system, process, or performance issues. Escalate issues as necessary for timely resolution.<ul> <li>Ensure that all risk mitigating controls are completed and addressed weekly</li> <li>Conduct all daily, weekly, and monthly activities to drive compliance to policies</li> <li>Support audits and work with Team on remediations as required</li> <li>Enforce and maintain SOX compliance for policies and procedures</li> <li>Assist with month-end and year-end close activities as needed</li> </ul>Project Management: Demonstrated ability to manage multiple projects simultaneously, ensuring delivery of targeted results.Employee Development: Support the career development of employees in the Tulsa SSC Order to Invoice Team. Assess training needs, coach for performance improvement, and facilitate additional assignments and rotations to deepen employees' understanding of Financial Operations processes.What will you Bring:Education: Bachelor's degree in business-related field, preferredContract Pricing and Billing Expertise: Advanced knowledge of the policies, procedures, and controls of Customer Contract Pricing and Billing, including a minimum of two (2) years of Order to Invoice value chain experience with at least one (1) year in a Supervisory role. Demonstrated technical skills with a high level of operational excellence.Computer Proficiency: Strong computer skills including SAP, Salesforce, Microsoft Word, Excel (advanced), PowerPoint, and experience with new technologies to drive automationTeam Management: Ability to manage team members to achieve departmental goals. Proven skill in promoting harmonious working relationships in a team environment.Business Acumen: Solid understanding of business and financial concepts.Who you are:Design Thinking Skills: Strong systems knowledge and passion for advancing technology integration to automate processes with proven technology expertise within the Order to Invoice value chain.Analytical Skills: Proven ability to independently analyze complex problems, research complex issues, draw appropriate conclusions, and develop and implement innovative solutions.Influencing Skills: Exhibit influencing skills and collaborate effectively across multiple levels of the enterprise to produce positive business outcomes with Customers and internal Business Partners.Adaptability and Flexibility: Adapt and remain flexible in dealing with evolving business needs. Effectively manage ambiguity.Prioritization and Time Management: Ability to prioritize and manage competing requests and priorities.Talent Culture: Promote a talent culture that values superior talent, drives performance, coaches transparently, and builds strong teams globally. Continuous improvement attitude to seek out and implement best practices, lead projects, and meet all deadlines.Results Focus: Highly organized with a high degree of attention to detail. Push to drive personal and organizational results, make timely decisions, and benefit Ingredion globally.Communications: Excellent communication, customer service and organizational skills. Exhibit a positive attitude and willingness to interact with Customers and Executive level Business Partners. Presentation skills necessary to effectively communicate, update, persuade and facilitate discussions with all levels of Management.Why Join Ingredion? Discover why Ingredion is the ideal place to advance your career with our exceptional rewards and benefits package designed to help you thrive. Create the future with us and enjoy:<ul> <li> Total Rewards Package – Competitive salary and performance-based pay recognizing your contributions to our success</li> <li> Comprehensive Benefits &amp; Wellness Support – Health, long-term savings, and resources for your physical, mental, and emotional well-being</li> <li> Flexible Work Arrangements – We value flexibility to support you both professionally and personally</li> <li> Career Growth – Learning, training, and development opportunities, including tuition reimbursement</li> <li> Employee Recognition Program – A culture of real-time appreciation, with personalized recognition rewards globally</li> <li> Employee Discount Program – Provides exclusive discounts on everyday products, services, and travel</li> </ul>#LI-BS1We are an equal opportunity employer and value diversity at our company. Ingredion seeks to provide a work environment that is free from harassment and discrimination. We will not tolerate any form of discrimination based on race, color, religion, age, gender, gender identity, gender expression, national origin, ancestry, handicap or disability—mental or physical—marital status, sexual orientation, veteran status, disability resulting from military service, or any other classification protected by law (“protected classifications”). We are committed to establishing and maintaining a work environment where everyone is treated with dignity and respect.Ingredion provides accommodations to job applicants with disabilities throughout the hiring process. If a job applicant requires an accommodation during the application process or through the selection process, we will work with the applicant to meet the job applicant's accommodation needs.Relocation Available:NoPay Range:$74,240.00-$98,986.67 AnnualThis pay range is not a guarantee of compensation or salary. Final base salary will be determined based on several factors which may include but are not limited to responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data and applicable bargaining agreement (if any).Incentive Compensation:As a part of the total compensation package, this role may be eligible for the Ingredion Annual Incentive Plan or a role-specific commission/bonus.Benefits:Full-time roles are eligible for our comprehensive benefits package which includes medical, dental and vision coverage as well as a 401(k) plan with an competitive company match.

Supervisor, Customer Billing and Support - US and Canada

About Ingredion:Join Ingredion, where innovation impacts lives worldwide! Without even realizing it, you’ve experienced our work in your favorite chocolate, your pet’s food, the paper you write on, and your everyday snacks. As a global powerhouse across more than 60 industries, we harness the potential of natural ingredients to transform lives. Whether you’re just starting your career or bringing years of experience, there's a place for you here to make a real difference. Be part of our team that values a wide range of perspectives and is committed to shaping a better world with every product we create.Ingredion is seeking an Analyst, Disputes and Deductions to join the Disputes and Deductions team in our Tulsa Location supporting primarily the Americas (United States &amp; Canada). The Analyst will be responsible for helping execute the Accounts Receivable and Collections strategy in the US/Canada region to ensure delivery of high-quality service to our Customers, aligned to Ingredion’s Customer Experience commitments (responsive, empathetic, proactive, and innovative).This role is essential in supporting the Disputes and Deductions team with a focus on timely, accurate resolution of Customer disputes and payment deductions to enhance the Customer Experience while mitigating collections risks. The Analyst will also manage projects, support team development, and serve as a point of escalation to troubleshoot and quickly resolve Customer issues.This role will be making decisions while supporting the Commercial and Customer Service teams and identifying and implementing processes to increase effectiveness, productivity, and efficiency of the department. This position requires a strong customer service focus, the ability to promptly resolve business issues, and strong aptitude to evaluate data effectively. This position is critical to maintaining and expanding relationships with Ingredion’s Customers and Business Partners.Core Responsibilities:Support Tulsa SSC Disputes and Deductions Team: Drive and support the end-to-end delivery of Accounts Receivable and Collections operational services supporting the US and Canada region to ensure efficient operations and timely and accurate resolution of Customer disputes and payment deductions.<ul> <li>Support Disputes and Deductions team in day-to-day operations</li> <li>Manage all aspects of assigned activities and deadlines</li> <li>Support internal customer inquiries escalated as needed with a sense of urgency</li> <li>Support and help enhance Team, especially in the areas of technology capabilities and skills</li> <li>Provide training to new employees and system users on Policies, SoPs, and Controls</li> <li>Maintain high level of Customer Service</li> <li>Strong ability to set clear goals and support a high performing team</li> </ul>Enable Accounts Receivable and Collections Strategy: Collaborate with the Supervisor, Disputes and Deductions and Manager, Accounts Receivable and Collections to enhance Accounts Receivable and Collections strategies aligned with the business needs, Customer experience, and the work and workforce at Ingredion.<ul> <li>Collaborate with Key Business Partners and report on monthly performance</li> <li>Identify issues and process improvements for management review</li> <li>Continually identify and implement enhancements to further improve and streamline processes, including proper testing and communication to Leadership</li> <li>Suggest adjustments to improve data quality and processing efficiency, including enhancements to the import and export of data between various applications</li> </ul>Monitor SLAs and Reporting: Ensure adherence to Service Level Agreements, produce and review reports on disputes and payment deductions, and identify and track any system or process performance issues. Escalate issues as necessary for timely resolution.<ul> <li>Ensure that all risk mitigating controls are completed and addressed weekly</li> <li>Conduct all daily, weekly, and monthly activities to drive compliance to policies</li> <li>Support audits and work with Team on remediations as required</li> <li>Enforce and maintain SOX compliance for policies and procedures</li> <li>Assist with month-end and year-end close activities as needed</li> </ul>Project Management: Demonstrated ability to manage multiple projects simultaneously, ensuring delivery of targeted results.Team Development: Support the Supervisor with development of employees in the Tulsa SSC Disputes and Deductions Team. Help assess training needs and facilitate assignments to deepen other team member’s understanding of Financial Operations processes.Qualified candidates will have:<ul> <li> Contract Pricing, Billing, and Dispute Resolution Expertise: Strong knowledge of the policies, procedures, and controls of Customer Contract Pricing, Billing, and Accounts Receivable including a minimum of one (1) year of Customer to Cash value chain, Accounts Receivable, and Dispute Resolution experience. Demonstrated technical skills with a high level of operational excellence.</li> <li> Education: Bachelor's degree in business-related field, preferred</li> <li> Business Acumen: Exhibit understanding of business and financial concepts.</li> <li> Design Thinking Skills: Solid systems knowledge and passion for advancing technology integration to automate processes with proven technology expertise within the Customer to Cash value chain.</li> <li> Analytical Skills: Proven ability to independently analyze complex problems, research complex issues, draw appropriate conclusions, and develop and implement innovative solutions.</li> <li> Influencing Skills: Exhibit influencing skills and collaborate effectively across multiple levels of the enterprise to produce positive business outcomes with Customers and internal Business Partners.</li> <li> Adaptability and Flexibility: Adapt and remain flexible in dealing with evolving business needs. Effectively manage ambiguity.</li> <li> Prioritization and Time Management: Ability to prioritize and manage competing requests and priorities.</li> <li> Teamwork: Proven skill in promoting harmonious working relationships in a team environment to achieve departmental goals.</li> <li> Talent Culture: Promote a talent culture that values superior talent, drives performance, coaches transparently, and builds strong teams globally. Continuous improvement attitude to seek out and implement best practices, lead projects, and meet all deadlines.</li> <li> Results Focus: Highly organized with a high degree of attention to detail. Push to drive personal and organizational results, make timely decisions, and benefit Ingredion globally.</li> <li> Shared Services Environment: Prefer prior experience in a Global Shared Services environment.</li> <li> Computer Proficiency: Strong computer skills including SAP, Salesforce, Microsoft Word, Excel (advanced), PowerPoint, and experience with new technologies to drive automation.</li> <li> Communications: Excellent communication, customer service and organizational skills. Exhibit a positive attitude and willingness to interact with Customers and Executive level Business Partners. Presentation skills necessary to effectively communicate, update, persuade and facilitate discussions with all levels of Management.</li> </ul>We are an equal opportunity employer and value diversity at our company. Ingredion seeks to provide a work environment that is free from harassment and discrimination. We will not tolerate any form of discrimination based on race, color, religion, age, gender, gender identity, gender expression, national origin, ancestry, handicap or disability—mental or physical—marital status, sexual orientation, veteran status, disability resulting from military service, or any other classification protected by law (“protected classifications”). We are committed to establishing and maintaining a work environment where everyone is treated with dignity and respect.Ingredion provides accommodations to job applicants with disabilities throughout the hiring process. If a job applicant requires an accommodation during the application process or through the selection process, we will work with the applicant to meet the job applicant's accommodation needs.Relocation Available:NoPay Range:$61,360.00-$81,813.33 AnnualThis pay range is not a guarantee of compensation or salary. Final base salary will be determined based on several factors which may include but are not limited to responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data and applicable bargaining agreement (if any).Incentive Compensation:As a part of the total compensation package, this role may be eligible for the Ingredion Annual Incentive Plan or a role-specific commission/bonus.Benefits:Full-time roles are eligible for our comprehensive benefits package which includes medical, dental and vision coverage as well as a 401(k) plan with an competitive company match.

Analyst, Disputes and Deductions - US and Canada

About Ingredion:Join Ingredion, where innovation impacts lives worldwide! Without even realizing it, you’ve experienced our work in your favorite chocolate, your pet’s food, the paper you write on, and your everyday snacks. As a global powerhouse across more than 60 industries, we harness the potential of natural ingredients to transform lives. Whether you’re just starting your career or bringing years of experience, there's a place for you here to make a real difference. Be part of our team that values a wide range of perspectives and is committed to shaping a better world with every product we create.Location: TulsaWorkplace type: HybridThe Director for the Tulsa Site will be responsible for directing and overseeing the service delivery organization of 100+ team members for the entire Tulsa site within the IGS organization, establishing a culture of operational and service delivery excellence focusing on quality, compliance and performance. As a key member of the IGS Global Leadership team, this role will be focusing on growing the organization through extension of service offerings, new service areas and new clients within Ingredion while driving service excellence. This role will also focus on introducing a culture of continuous improvement, more efficient ways of delivering the services, supporting the development of a digital roadmap, leading digital initiatives and reducing operating costs by increasing productivity. <ul> <li>This position reports to VP Integrated Global Services and works closely with both site and functional business partners.</li> <li>The position is an integral member of the IGS Leadership team.</li> </ul>As the Director for the Tulsa Site, your responsibilities will include:Leadership &amp; Strategy Execution<ul> <li>Contribute to the creation and leads the execution of strategies that allow shared Services, including AP, AR, Tax, and Accounting, including governing processes, including the impact of associated policies, controls and technologies</li> <li>Develop Business Plans with global process leaders focusing on Improved automation, quality and productivity in addition to the identification of new opportunities to transfer activity into IGS achieving cost savings and efficiencies; and identifies necessary resources (people and capital) to support the implementation of these strategies</li> <li>Ensure visibility of performance management across all functional areas to stakeholders and business partners through the creation and successful adherence to key performance indicators (quality, productivity and compliance) reviewed during the monthly operating reviews</li> <li>Collaborate with business partners to identify business needs, best practices and manage expectations through strong target setting and goals</li> <li>Seek to introduce new Service Offerings to Other Business Processes or extend scope of services within existing process areas and execute against strategies to drive results</li> </ul><ul> <li>Represent and promotes Ingredion’s culture and values, and ensure employee compliance with relevant rules and regulations</li> <li>Collaborate with all IGS Leaders to support Global performance results &amp; long-range strategy; Capability and Maturity assessments; Technology Optimization and Roadmaps; Develop and implement KPI dashboards and tracking tools through digital enablement</li> <li>Oversee risk and crisis management by developing contingency plans and ensuring the team is prepared to handle potential disruptions </li> </ul>Client Management<ul> <li>Introduce mechanisms for measuring Client satisfaction, process performance, productivity performance.</li> <li>Develop and maintain strong working relationships with key internal and external stakeholders</li> <li>Introduce Client Relationship Management programs</li> <li>Develop and implement actionable plans to meet customer facing goals and objectives</li> </ul>Service Level Agreements<ul> <li>Evaluate performance of the IGS Center against Service level agreements, required process and controls compliance with internal and external stakeholders and drives continuous improvement</li> <li>Where the center acts as the Center of Excellence (COE), ensures that all performance measures are met – anticipates and works with teams to identify issues early to ensure that trends do not continue to negatively impact performance</li> <li>Monitor and ensure that productivity measures are benchmarked, and the site meets or exceeds agreed Key Performance Indicators</li> </ul>Finance Management<ul> <li>Ensure the center remains efficient and operates within budget parameters and productivity targets driving continuous improvement culture supported by the IGS Global PMO Team</li> <li>Create and present strategies, budgets, business plans and results to IGS Leadership</li> <li>Identify and implement process improvements to capture value and generate savings</li> <li>Ensure that business cases are completed for all new Roles and all organizational changes are rationalized</li> </ul>People Management &amp; Facilities<ul> <li>Oversee multiple functions in IGS that may service multiple stakeholders</li> <li>Lead teams in line with Ingredion’s Vision and to meet or exceed goals and objectives</li> <li>Drive employee Engagement and implements relevant programs</li> <li>Ensure that staff turnover levels managed to minimum levels</li> <li>Ensure Individual Development plans are in place for the team members to progress in their career aspirations – Ensure that team members are regularly maintaining required capabilities/skills required for the roles</li> <li>Hire, Train and Direct Team members - Conduct required performance management</li> <li>Ensure that all facilities are maintained per compliance, rental agreements and security enforced</li> <li>Support Safety requirements and initiatives</li> </ul>Qualified candidates will have:<ul> <li>Bachelor’s degree in Accounting, Finance or business related field or related work experience; Master’s degree preferred in Business related field.</li> <li>15 years plus proven experience in Leading large teams, diverse processes/functions, risks, controls, and policy compliance – Shared Services Leadership is a plus</li> <li>Thought provoking – Capable of making others think deeply on a subject to derive a solution</li> <li>Clear ability to document and drive process improvement</li> <li>Extensive expertise related to the design and implementation of strategies, processes and technology which increase effectiveness, reduce costs and improve profit/shareholder value</li> <li>Experience designing and enhancing financial processes including Finance Automation and Technology deployment</li> <li>Exceptional leadership and communication skills, with the ability to influence senior stakeholders and ELT</li> <li>Demonstrated ability to lead, influence and inspire large teams and manage multiple priorities; Capable of carrying out a given task with all details necessary to get the task done well</li> <li>Functional Expert: considered a thought leader on multiple subjects</li> <li>Strong understanding of internal controls, compliance requirements and financial reporting standards</li> <li>Skilled in analytical and statistical research and providing analysis and commentary on monthly analytic reports and presentations</li> <li>Ability to motivate and drive team engagement</li> <li>Strong experience in SAP, Ariba, Esker and Advance MS Excel User, and PowerPoint a plus</li> <li>Exceptional attention to detail and accuracy with excellent time management and problem solving skills</li> <li>Lean Six Sigma Green Belt certification is a plus</li> </ul>Why Join Ingredion? Discover why Ingredion is the ideal place to advance your career with our exceptional rewards and benefits package designed to help you thrive. Create the future with us and enjoy:<ul> <li> Total Rewards Package – Competitive salary and performance-based pay recognizing your contributions to our success</li> <li> Comprehensive Benefits &amp; Wellness Support – Health, long-term savings, and resources for your physical, mental, and emotional well-being</li> <li>Career Growth – Learning, training, and development opportunities, including tuition reimbursement</li> <li>Employee Recognition Program – A culture of real-time appreciation, with personalized recognition rewards globally</li> <li>Employee Discount Program – Provides exclusive discounts on everyday products, services, and travel</li> </ul>#LI-RA1We are an equal opportunity employer and value diversity at our company. Ingredion seeks to provide a work environment that is free from harassment and discrimination. We will not tolerate any form of discrimination based on race, color, religion, age, gender, gender identity, gender expression, national origin, ancestry, handicap or disability—mental or physical—marital status, sexual orientation, veteran status, disability resulting from military service, or any other classification protected by law (“protected classifications”). We are committed to establishing and maintaining a work environment where everyone is treated with dignity and respect.Ingredion provides accommodations to job applicants with disabilities throughout the hiring process. If a job applicant requires an accommodation during the application process or through the selection process, we will work with the applicant to meet the job applicant's accommodation needs.Relocation Available:Yes, Within CountryPay Range:$175,200.00-$233,600.00 AnnualThis pay range is not a guarantee of compensation or salary. Final base salary will be determined based on several factors which may include but are not limited to responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data and applicable bargaining agreement (if any).Incentive Compensation:As a part of the total compensation package, this role may be eligible for the Ingredion Annual Incentive Plan or a role-specific commission/bonus.Benefits:Full-time roles are eligible for our comprehensive benefits package which includes medical, dental and vision coverage as well as a 401(k) plan with an competitive company match.

5 Ingredion Incorporated Jobs