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Job Description: We are seeking a highly skilled Senior Application\Middleware Engineer to join our team. The ideal candidate will possess a bachelor's degree in engineering with a minimum of ten years of relevant work experience. The candidate should demonstrate proficiency in middleware technologies with a focus on: AWS Technologies, Linux, Windows, IBM WebSphere, Apache Tomcat, Java, JBoss, SFTP, FTP, Dynatrace, IIS, Basic Server Administration, with an emphasis on providing Production Support and attention to detail. Requirements: · Bachelor’s degree in engineering or a related field. · Minimum ten years working in a global environment supporting over 270 clients with various technologies. · AWS Certifications or equivalent experience · Proficiency in middleware technologies including IBM WebSphere, Apache Tomcat, Java, JBoss, SFTP, FTP, Dynatrace, IIS, Basic Server Administration · Senior Level Hands-on experience with Windows and Linux server administration. · Proficient in AWS services, S3 buckets, EKS clusters, ECS clusters, containers, Kubernetes, and terraform scripting. · PowerShell scripting and/or Python · Basic knowledge of ServiceNow, Microsoft Teams, sharepoint · Ability to work on weekends to cover 24/7/365 projects and go-lives. · Excellent communication and interpersonal skills. · Ability to talk to external clients and respond to incidents and compile RCAs. · Strong problem-solving abilities and have a quick learner mindset. · Ability to do indepth analysis within the app\middleware products detecting issues, reviewing server performance and provide recommendations. · Experience with Dynatrace a plus and focus on details. · Ability to review server event logs, middleware SW logs, and Linux logs. · Understanding of Linux and Microsoft Active Directory security and basic security concepts and best practices. Responsibilities: · Installation, configuration, deployment, and maintenance of applications hosted on various middleware platforms such as IBM Microfocus Cobol, IBM WebSphere, Apache Tomcat, Java, JBoss, IBM Cognos, IIS, AWS containers, and Kubernetes. · Troubleshooting and resolving issues related to middleware technologies using Dynatrace alerts\logs, IBM logs, Linux logs and Windows logs. · Indepth analysis of performance using native linux and windows logs, and Dynatrace. · Monitoring application and infrastructure alerts from Dynatrace and Cloud Watch · Basic knowledge of ITL Process as it pertains to IT systems\support. · Indepth knowledge of Incident, Problem and Change processes within ServiceNow. · Ability to Create Root Cause Analysis of any P1 or P2 incident. Understand the value and practice. · Ability to work independently and as a team. · Willingness to take ownership and accountability for issues and work for permanent resolutions using best IT practices and principles. · Ability to guide\train and document processes that are repeatable by the team. Provide Senior Level guidance to ensure service levels are met. · Ability to identify gaps in knowledge and create a process to fill those gaps. · Team player · Ability to collaborate with cross-functional teams across the globe to ensure seamless delivery. · Addressing security vulnerabilities, creating an execution plan and working with various application\development teams to ensure critical events are addressed timely and plans are in place for quarterly review\execution Must have a Valid USA Permanent Work Permit DXC Technology (NYSE: DXC) helps global companies run their mission critical systems and operations while modernizing IT, optimizing data architectures, and ensuring security and scalability across public, private and hybrid clouds. The world’s largest companies and public sector organizations trust DXC to deploy services across the Enterprise Technology Stack to drive new levels of performance, competitiveness, and customer experience. Learn more about how we deliver excellence for our customers and colleagues at DXC.com. Compensation at DXC is influenced by an array of factors, including but not limited to the experience, job-related knowledge, skills, competencies, as well as contract-specific affordability and organizational requirements. A reasonable estimate of the current compensation range for this position is $73,100 - $135,700. Full-time hires are eligible to participate in the DXC benefit program. DXC offers a comprehensive, flexible, and competitive benefits program which includes, but is not limited to, health, dental, and vision insurance coverage; employee wellness; life and disability insurance; a retirement savings plan, paid holidays, paid time off. If you are an applicant from the United States, Guam, or Puerto Rico DXC Technology is an <a href="https://dxc.com/content/dam/dxc/projects/dxc-com/us/pdfs/careers/Equal-Employment-Opportunity.pdf" target="_blank">Equal Opportunity/Affirmative Action employer</a>. All qualified candidates will receive consideration for employment without regard to disability, protected veteran status, race, color, religious creed, national origin, citizenship, marital status, sex, sexual orientation/gender identity, age or genetic information. DXC's commitment to diversity and inclusive selection practices includes ensuring qualified long-term unemployed job seekers receive equal consideration for employment. View postings below. We participate in E-Verify. In addition to the posters already identified, DXC provides access to prospective employees for the Federal Minimum Wage Poster, Federal Polygraph Protection Act Poster as well as any state or locality specific applicant posters. To access the postings in the link below, select your state to view all applicable federal, state and locality postings. Postings are available in English, and in Spanish, where required. View postings below. <a href="https://mandatoryview.com/?LicenceId=c38a7700-5aa2-48a3-b95a-22e6e1fb0721&amp;ProductType=OnlineApplicant&amp;SubType=PG" target="_blank">Postings link</a> Disability Accommodations If you are an individual with a disability, a disabled veteran, or a wounded warrior and you are unable or limited in your ability to access or use this site as a result of your disability, you may request a reasonable accommodation by contacting us via <a href="#">email</a>. Please note: DXC will respond only to requests for accommodations due to a disability. Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf. More information on employment scams is available <a href="https://nam12.safelinks.protection.outlook.com/?url=https://careers.dxc.com/global/en%23fraud_warning&amp;data=05%7c01%7cjhanda%40dxc.com%7cdfc9200ee54a4a2cbd1e08dbecc892f9%7c93f33571550f43cfb09fcd331338d086%7c0%7c0%7c638364118427715875%7cUnknown%7cTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7c3000%7c%7c%7c&amp;sdata=s0zVysf9f4QibEs/xNc7yE0vzT4Ae61CRppkSzWUOGw%3D&amp;reserved=0" target="_blank">here</a>.

DXC Technology

Sr Application Middleware Administrator

Job Description: DXC Technology (NYSE: DXC) helps global companies run their mission critical systems and operations while modernizing IT, optimizing data architectures, and ensuring security and scalability across public, private and hybrid clouds. The world’s largest companies and public sector organizations trust DXC to deploy services across the Enterprise Technology Stack to drive new levels of performance, competitiveness, and customer experience. Learn more about how we deliver excellence for our customers and colleagues at DXC.com. At DXC we use the power of technology to deliver mission critical IT Services that our customers need to modernize operations and drive innovation across their entire IT estate. We provide services across the Enterprise Technology Stack for business process outsourcing, insurance, analytics and engineering, applications, security, cloud, IT outsourcing, and modern workplace. Our DXC Insurance Services help our customers optimize and transform operations, lower costs, increase agile new channels to growth. Our people, technology and best practices improve and automate highly complex business processes middle and back offices- while facilitating customer experience transformation. We are seeking a Senior Manager, Program Management to drive strategic execution and operational excellence across multiple complex programs. This role requires a strong leader with deep expertise in program governance, business transformation, and cross-functional collaboration. The ideal candidate will be responsible for aligning program execution with business objectives, optimizing processes, and ensuring the seamless delivery of high-impact initiatives. Key Responsibilities Strategic Program &amp; Portfolio Leadership <ul> <li>Lead and manage a portfolio of programs, ensuring alignment with organizational strategy, business priorities, and financial objectives.</li> <li>Drive end-to-end program execution, from planning and stakeholder alignment to delivery, implementation, and post-launch optimization.</li> <li>Collaborate with cross-functional teams across Product, Engineering, Operations, Finance, Legal, and Marketing to drive strategic initiatives.</li> <li>Establish and enhance governance frameworks, ensuring visibility into program performance, dependencies, and risks.</li> </ul> Business Transformation &amp; Process Optimization <ul> <li>Champion continuous improvement, identifying opportunities to streamline processes, reduce complexity, and enhance operational efficiency.</li> <li>Utilize data-driven insights to optimize program execution, monitor KPIs, and drive strategic decision-making.</li> <li>Oversee change management efforts, ensuring smooth adoption of new processes and systems across the organization.</li> <li>Promote end-to-end thinking and risk mitigation strategies across individual projects and the broader portfolio.</li> </ul> Stakeholder Engagement &amp; Executive Communication <ul> <li>Serve as a trusted advisor to senior leadership, providing strategic recommendations and ensuring business objectives are met.</li> <li>Prepare and present program updates, performance reports, and risk assessments to executive stakeholders.</li> <li>Lead enablement, release strategies, and go-to-market execution, ensuring smooth transitions from development to operations.</li> </ul> People Leadership &amp; Organizational Development <ul> <li>Mentor and develop program managers, fostering a high-performance culture focused on execution excellence.</li> <li>Define and implement best practices in program management, governance, and reporting.</li> <li>Support resource planning, talent development, and team enablement initiatives to strengthen program execution capabilities.</li> </ul> Basic Qualifications <ul> <li>10+ years of experience in program management, portfolio management, or business transformation, with a strong background in software, technology, or services industries.</li> <li>Proven track record of leading large-scale programs, driving operational efficiency, and delivering high-impact business outcomes.</li> <li>Strong process improvement and change management expertise, with a focus on governance and execution excellence.</li> <li>Experience working in matrixed, cross-functional environments, collaborating with senior stakeholders across business and technology teams.</li> <li>Data-driven decision-maker with expertise in KPI monitoring, reporting, and executive communication.</li> </ul> Preferred Qualifications <ul> <li>Master’s degree in Business, Engineering, or a related field.</li> <li>Industry certifications such as PMP, PgMP, Certified Scrum Master (CSM), or AWS Cloud Practitioner.</li> <li>Experience with enterprise transformation, SaaS platforms, and cloud-based solutions.</li> </ul> Compensation at DXC is influenced by an array of factors, including but not limited to the experience, job-related knowledge, skills, competencies, as well as contract-specific affordability and organizational requirements. A reasonable estimate of the current compensation range for this position is $114,200 - $212,000. Full-time hires are eligible to participate in the DXC benefit program. DXC offers a comprehensive, flexible, and competitive benefits program which includes, but is not limited to, health, dental, and vision insurance coverage; employee wellness; life and disability insurance; a retirement savings plan, paid holidays, paid time off. If you are an applicant from the United States, Guam, or Puerto Rico DXC Technology is an <a href="https://dxc.com/content/dam/dxc/projects/dxc-com/us/pdfs/careers/Equal-Employment-Opportunity.pdf" target="_blank">Equal Opportunity/Affirmative Action employer</a>. All qualified candidates will receive consideration for employment without regard to disability, protected veteran status, race, color, religious creed, national origin, citizenship, marital status, sex, sexual orientation/gender identity, age or genetic information. DXC's commitment to diversity and inclusive selection practices includes ensuring qualified long-term unemployed job seekers receive equal consideration for employment. View postings below. We participate in E-Verify. In addition to the posters already identified, DXC provides access to prospective employees for the Federal Minimum Wage Poster, Federal Polygraph Protection Act Poster as well as any state or locality specific applicant posters. To access the postings in the link below, select your state to view all applicable federal, state and locality postings. Postings are available in English, and in Spanish, where required. View postings below. <a href="https://mandatoryview.com/?LicenceId=c38a7700-5aa2-48a3-b95a-22e6e1fb0721&amp;ProductType=OnlineApplicant&amp;SubType=PG" target="_blank">Postings link</a> Disability Accommodations If you are an individual with a disability, a disabled veteran, or a wounded warrior and you are unable or limited in your ability to access or use this site as a result of your disability, you may request a reasonable accommodation by contacting us via <a href="#">email</a>. Please note: DXC will respond only to requests for accommodations due to a disability. Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf. More information on employment scams is available <a href="https://nam12.safelinks.protection.outlook.com/?url=https://careers.dxc.com/global/en%23fraud_warning&amp;data=05%7c01%7cjhanda%40dxc.com%7cdfc9200ee54a4a2cbd1e08dbecc892f9%7c93f33571550f43cfb09fcd331338d086%7c0%7c0%7c638364118427715875%7cUnknown%7cTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7c3000%7c%7c%7c&amp;sdata=s0zVysf9f4QibEs/xNc7yE0vzT4Ae61CRppkSzWUOGw%3D&amp;reserved=0" target="_blank">here</a>.

Senior Manager, Insurance Program Management (USA Remote)

Job Description: DXC Technology (NYSE: DXC) helps global companies run their mission critical systems and operations while modernizing IT, optimizing data architectures, and ensuring security and scalability across public, private and hybrid clouds. The world’s largest companies and public sector organizations trust DXC to deploy services across the Enterprise Technology Stack to drive new levels of performance, competitiveness, and customer experience. Learn more about how we deliver excellence for our customers and colleagues at DXC.com. Essential Job Functions: • Assist in the management and operation of Network Firewall services, providing support to the team. • Contribute to the implementation of Network Firewall strategies and projects. • Help maintain the performance and availability of Network Firewall infrastructure systems while troubleshooting issues. • Collaborate with other teams to understand their Network Firewall requirements and support design and/or implementation. • Participate in the implementation of best practices and process improvements within the Network Firewall services. • Assist in the development of Network Firewall documentation, including policies, procedures, and reports. • Contribute to the optimization of resource allocation for Network Firewall tasks and projects. • Effective communication to provide support and collaborate with team members. Basic Qualifications: • Bachelor's degree in a relevant field or equivalent combination of education and experience • Typically, 10+ years of relevant Network Firewall work experience in industry, with a minimum of 5+ years in a similar role • Proven experience in Network Firewall technology management • Proficiencies in technical knowledge and teamwork • A continuous learner that stays abreast with industry knowledge and technology Other Qualifications: • An advanced degree in a relevant field is a plus • Checkpoint firewall configuration, management, and troubleshooting experience is a must • Fortigate firewall experience is a plus • Palo Alto experience is a plus • Checkpoint API Configuration is a plus • Scripting in Python is a plus Compensation at DXC is influenced by an array of factors, including but not limited to the experience, job-related knowledge, skills, competencies, as well as contract-specific affordability and organizational requirements. A reasonable estimate of the current compensation range for this position is $73,100 - $135,700. Full-time hires are eligible to participate in the DXC benefit program. DXC offers a comprehensive, flexible, and competitive benefits program which includes, but is not limited to, health, dental, and vision insurance coverage; employee wellness; life and disability insurance; a retirement savings plan, paid holidays, paid time off. If you are an applicant from the United States, Guam, or Puerto Rico DXC Technology Company (DXC) is an Equal Opportunity employer. All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, pregnancy, veteran status, genetic information, citizenship status, or any other basis prohibited by law. View postings below. We participate in E-Verify. In addition to the posters already identified, DXC provides access to prospective employees for the Federal Minimum Wage Poster, Federal Polygraph Protection Act Poster as well as any state or locality specific applicant posters. To access the postings in the link below, select your state to view all applicable federal, state and locality postings. Postings are available in English, and in Spanish, where required. View postings below. <a href="https://mandatoryview.com/?LicenceId=c38a7700-5aa2-48a3-b95a-22e6e1fb0721&amp;ProductType=OnlineApplicant&amp;SubType=PG" target="_blank">Postings link</a> Disability Accommodations If you are an individual with a disability, a disabled veteran, or a wounded warrior and you are unable or limited in your ability to access or use this site as a result of your disability, you may request a reasonable accommodation by contacting us via <a href="#">email</a>. Please note: DXC will respond only to requests for accommodations due to a disability. Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf. More information on employment scams is available <a href="https://nam12.safelinks.protection.outlook.com/?url=https://careers.dxc.com/global/en%23fraud_warning&amp;data=05%7c01%7cjhanda%40dxc.com%7cdfc9200ee54a4a2cbd1e08dbecc892f9%7c93f33571550f43cfb09fcd331338d086%7c0%7c0%7c638364118427715875%7cUnknown%7cTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7c3000%7c%7c%7c&amp;sdata=s0zVysf9f4QibEs/xNc7yE0vzT4Ae61CRppkSzWUOGw%3D&amp;reserved=0" target="_blank">here</a>.

Associate Manager Network Firewall Engineer

Job Description: Essential Job Functions: <ul> <li> We are seeking a highly skilled Customer Service Representative with experience in financial services, insurance, banking, or investments. This role involves providing exceptional customer support, processing account updates, handling inquiries, and ensuring compliance with FINRA regulations. Key Responsibilities </li> <li>Provide inbound customer service support, addressing complex inquiries and escalating cases as needed.</li> <li>Research and resolve customer inquiries in a timely and professional manner.</li> <li>Perform account updates, maintenance, and documentation to ensure accurate records.</li> <li>Process and distribute incoming and outgoing mail for multiple clients per service level agreements.</li> <li>Perform data entry and reconcile documents to maintain up-to-date information.</li> <li>Collaborate with team members, management, and customers to resolve service-related issues.</li> <li>Support escalation processes, service recovery efforts, and customer feedback remediation.</li> <li>Review and recommend improvements to procedures and workflows to enhance efficiency.</li> <li>Assist with training and mentoring less experienced staff.</li> <li>Provide Quality Assurance (QA) support, including enhanced QA reviews for FINRA-registered associates handling variable investment transactions.</li> <li> Qualifications Required: </li> <li>Bachelor’s degree in a related field (preferred).</li> <li>Customer service experience in financial services, insurance, investments, or banking.</li> <li> Active FINRA Series 6 or 7 certification (or U5 status within the 2-year FINRA window, in good standing).</li> <li>Experience working with organizational functions, personnel, and customer support tools.</li> <li>Proficiency in using help desk software, fax machines, and telephone systems.</li> <li>Preferred:</li> <li>Strong analytical and problem-solving skills.</li> <li>Excellent communication and interpersonal skills.</li> <li>Ability to work independently and follow written/oral instructions.</li> <li>Experience with Lean/Six Sigma methodologies (certification preferred).</li> <li>Work Environment</li> <li>Remote (USA)</li> <li>Standard working hours: Monday to Friday, 8:00 a.m. – 8:00 p.m. CST (8-hour shifts).</li> </ul> If you are an applicant from the United States, Guam, or Puerto Rico DXC Technology Company (DXC) is an Equal Opportunity employer. All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, pregnancy, veteran status, genetic information, citizenship status, or any other basis prohibited by law. View postings below . We participate in E-Verify. In addition to the posters already identified, DXC provides access to prospective employees for the Federal Minimum Wage Poster, Federal Polygraph Protection Act Poster as well as any state or locality specific applicant posters. To access the postings in the link below, select your state to view all applicable federal, state and locality postings. Postings are available in English, and in Spanish, where required. View postings below. <a href="https://mandatoryview.com/?LicenceId=c38a7700-5aa2-48a3-b95a-22e6e1fb0721&amp;ProductType=OnlineApplicant&amp;SubType=PG" target="_blank">Postings link</a> Disability Accommodations If you are an individual with a disability, a disabled veteran, or a wounded warrior and you are unable or limited in your ability to access or use this site as a result of your disability, you may request a reasonable accommodation by contacting us via <a href="#">email</a>. Please note: DXC will respond only to requests for accommodations due to a disability. Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf. More information on employment scams is available <a href="https://nam12.safelinks.protection.outlook.com/?url=https://careers.dxc.com/global/en%23fraud_warning&amp;data=05%7c01%7cjhanda%40dxc.com%7cdfc9200ee54a4a2cbd1e08dbecc892f9%7c93f33571550f43cfb09fcd331338d086%7c0%7c0%7c638364118427715875%7cUnknown%7cTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7c3000%7c%7c%7c&amp;sdata=s0zVysf9f4QibEs/xNc7yE0vzT4Ae61CRppkSzWUOGw%3D&amp;reserved=0" target="_blank">here</a>.

Insurance Customer Support / FINRA Certified (USA Remote)

Job Description: DXC Technology (NYSE: DXC) helps global companies run their mission critical systems and operations while modernizing IT, optimizing data architectures, and ensuring security and scalability across public, private and hybrid clouds. The world’s largest companies and public sector organizations trust DXC to deploy services across the Enterprise Technology Stack to drive new levels of performance, competitiveness, and customer experience. Learn more about how we deliver excellence for our customers and colleagues at DXC.com. At DXC we use the power of technology to deliver mission critical IT Services that our customers need to modernize operations and drive innovation across their entire IT estate. We provide services across the Enterprise Technology Stack for business process outsourcing, insurance, analytics and engineering, applications, security, cloud, IT outsourcing, and modern workplace. Our DXC Insurance Services help our customers optimize and transform operations, lower costs, increase agile new channels to growth. Our people, technology and best practices improve and automate highly complex business processes middle and back offices- while facilitating customer experience transformation. As the Head of UX &amp; Digital Design, you will lead the vision, strategy, and execution of user experience across our digital platforms. You will establish and scale UX best practices, ensuring that our solutions are intuitive, efficient, and customer-centric. This role requires a strategic leader who can drive enterprise-wide UX transformation, foster a high-performance UX culture, and collaborate with cross-functional teams to align UX with business, technology, and innovation goals. You will act as the face of DXC's UX practice—engaging with customers, executives, and product leaders to create seamless, scalable, and impactful digital experiences. Key Responsibilities Strategic Leadership &amp; UX Vision <ul> <li>Define and execute the UX strategy, ensuring alignment with business goals, digital transformation initiatives, and platform strategies.</li> <li>Champion human-centered design principles, balancing aesthetics, usability, and functionality across all digital products.</li> <li>Foster a culture of innovation, data-driven design, and continuous UX improvement.</li> <li>Represent DXC in client engagements, influencing customer experience strategies and advocating for UX-driven business value.</li> </ul> UX Excellence &amp; Best Practices <ul> <li>Build and implement best-in-class UX methodologies, including design systems, usability research, accessibility standards, and digital design optimization.</li> <li>Drive user experience consistency and efficiency across all platforms, ensuring seamless interactions for B2B and B2B2C customers.</li> <li>Oversee UX adaptation across different environments, including presales demonstrations, customer-facing applications, and internal platforms.</li> </ul> Collaboration &amp; Cross-Functional Partnership <ul> <li>Work closely with Product, Engineering, and Innovation teams to integrate UX into the software development lifecycle.</li> <li>Translate customer needs into actionable UX strategies, bridging the gap between business challenges and scalable design solutions.</li> <li>Collaborate with marketing, sales, and pre-sales teams to enhance customer engagement and product adoption through superior UX.</li> </ul> People Leadership &amp; Culture Building <ul> <li>Lead, mentor, and develop a high-performing team of UX designers, fostering an environment of creativity, collaboration, and execution excellence.</li> <li>Drive continuous learning and upskilling, ensuring the team stays ahead of UX trends, emerging technologies, and industry best practices.</li> <li>Establish formal and informal UX networks, facilitating knowledge sharing and alignment across teams.</li> </ul> Qualifications &amp; Experience Must-Have: <ul> <li> 10+ years of experience in UX design, digital product design, or human-centered design, with at least 5 years in a leadership role.</li> <li>Proven expertise in enterprise UX transformation, creating and implementing scalable design strategies.</li> <li>Strong understanding of design thinking, usability heuristics, accessibility, and UX research methodologies.</li> <li>Experience leading cross-functional teams in complex, fast-paced digital environments.</li> <li>Excellent communication and stakeholder management skills, with the ability to influence executives and clients.</li> </ul> Nice-to-Have: <ul> <li>Experience in insurance, fintech, or highly regulated industries.</li> <li>Familiarity with low-code/no-code platforms, AI-driven UX solutions, and automation-driven design.</li> <li>Ability to balance strategic leadership with hands-on design expertise when needed.</li> </ul> Work Environment <ul><li>Remote, with occasional travel for customer engagements and executive meetings.</li></ul> Compensation at DXC is influenced by an array of factors, including but not limited to the experience, job-related knowledge, skills, competencies, as well as contract-specific affordability and organizational requirements. A reasonable estimate of the current compensation range for this position is $131,300 - $243,800. Full-time hires are eligible to participate in the DXC benefit program. DXC offers a comprehensive, flexible, and competitive benefits program which includes, but is not limited to, health, dental, and vision insurance coverage; employee wellness; life and disability insurance; a retirement savings plan, paid holidays, paid time off. If you are an applicant from the United States, Guam, or Puerto Rico DXC Technology is an <a href="https://dxc.com/content/dam/dxc/projects/dxc-com/us/pdfs/careers/Equal-Employment-Opportunity.pdf" target="_blank">Equal Opportunity/Affirmative Action employer</a>. All qualified candidates will receive consideration for employment without regard to disability, protected veteran status, race, color, religious creed, national origin, citizenship, marital status, sex, sexual orientation/gender identity, age or genetic information. DXC's commitment to diversity and inclusive selection practices includes ensuring qualified long-term unemployed job seekers receive equal consideration for employment. View postings below. We participate in E-Verify. In addition to the posters already identified, DXC provides access to prospective employees for the Federal Minimum Wage Poster, Federal Polygraph Protection Act Poster as well as any state or locality specific applicant posters. To access the postings in the link below, select your state to view all applicable federal, state and locality postings. Postings are available in English, and in Spanish, where required. View postings below. <a href="https://mandatoryview.com/?LicenceId=c38a7700-5aa2-48a3-b95a-22e6e1fb0721&amp;ProductType=OnlineApplicant&amp;SubType=PG" target="_blank">Postings link</a> Disability Accommodations If you are an individual with a disability, a disabled veteran, or a wounded warrior and you are unable or limited in your ability to access or use this site as a result of your disability, you may request a reasonable accommodation by contacting us via <a href="#">email</a>. Please note: DXC will respond only to requests for accommodations due to a disability. Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf. More information on employment scams is available <a href="https://nam12.safelinks.protection.outlook.com/?url=https://careers.dxc.com/global/en%23fraud_warning&amp;data=05%7c01%7cjhanda%40dxc.com%7cdfc9200ee54a4a2cbd1e08dbecc892f9%7c93f33571550f43cfb09fcd331338d086%7c0%7c0%7c638364118427715875%7cUnknown%7cTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7c3000%7c%7c%7c&amp;sdata=s0zVysf9f4QibEs/xNc7yE0vzT4Ae61CRppkSzWUOGw%3D&amp;reserved=0" target="_blank">here</a>.

Senior Manager, UX/UI Design & Architecture (Remote, USA)

Job Description: Product Manager for the Conversion Accelerator Toolkit USA Location: USA About DXC Technology: DXC Technology is a leading global provider of information technology services and solutions, delivering innovative business solutions to customers in over 70 countries. Our Insurance Software and Business Process Services (BPS) division is dedicated to revolutionizing the insurance industry through cutting-edge technology and strategic business process management. Job Description: As the Product Manager for the Conversion Accelerator Toolkit USA at DXC Technology's Insurance Software and BPS business (ISB), you will play a pivotal role in overseeing our extensive portfolio of tools and products. This role blends technical leadership, product strategy, and cross-functional team management to deliver high-impact solutions in a fast-paced, SAFe® Agile environment. You will be responsible for ensuring the adoption of Product Management best practices and driving the successful delivery of the product roadmap. Key Responsibilities: Product Leadership: <ul> <li>Serve as the Product Manager for the Conversion Accelerator, owning the end-to-end release lifecycle.</li> <li>Strategize and manage the product roadmap, collaborating with Offering Managers, Product Leaders, and Delivery teams.</li> <li>Oversee the entire product lifecycle from inception to delivery, ensuring alignment with customer needs and business goals.</li> <li>Champion the adoption of Product Management best practices to optimize product performance and innovation.</li> </ul> Team &amp; Stakeholder Management: <ul> <li>Lead a multidisciplinary team of developers, architects, and business analysts across global locations.</li> <li>Foster a collaborative environment across multiple Agile Release Trains (ARTs) and geographies.</li> <li>Act as a liaison between account teams, project teams, and customers, ensuring seamless communication and delivery.</li> <li>Ensure effective cross-functional team management to drive project success and stakeholder satisfaction.</li> </ul> Execution &amp; Delivery: <ul> <li>Drive release planning, execution, and monitoring, ensuring compliance with SAFe® Agile practices.</li> <li>Manage resource planning, budgeting, and scope negotiations.</li> <li>Prepare and gain approval for Statements of Work (SoW), whitepapers, and release documentation.</li> <li>Ensure timely delivery of the product roadmap and alignment with strategic business objectives.</li> </ul> Data &amp; Innovation: <ul> <li>Leverage data-driven decision-making to guide product direction and prioritization.</li> <li>Apply AI/ML literacy to support intelligent feature development and innovation.</li> <li>Lead experimentation and prototyping efforts to validate ideas and navigate uncertainty.</li> </ul> Insurance &amp; Data Expertise: <ul> <li>Bring deep experience in the Insurance industry, especially Life &amp; Annuities.</li> <li>Lead data migration and data conversion projects with a focus on quality and compliance.</li> </ul> Financial &amp; Administrative Oversight: <ul> <li>Monitor release budgets, forecasts, and financial performance (P&amp;L).</li> <li>Manage vendor contracts, licensing, procurement, and invoicing.</li> <li>Conduct performance reviews, timesheet approvals, and team evaluations.</li> <li>Plan, define, and realize benefits for each tool in the Conversions portfolio.</li> </ul> Required Qualifications: <ul> <li>Bachelor’s degree in Information Systems, or related field (or equivalent experience).</li> <li>12+ years of relevant experience in software engineering and product management.</li> <li>Proven experience in Insurance, data migration, and Agile delivery.</li> <li>Strong command of Jira (SAFe®), Microsoft Office Suite, SharePoint, and Teams.</li> <li>Excellent communication, negotiation, and leadership skills.</li> <li>Comfortable working in ambiguous, fast-paced environments.</li> </ul> Nice to Have: <ul> <li>Experience with data conversion in insurance systems.</li> <li>Background in AI/ML applications in enterprise software.</li> <li>Familiarity with Lean Business Cases and WSJF prioritization.</li> </ul> Compensation at DXC is influenced by an array of factors, including but not limited to the experience, job-related knowledge, skills, competencies, as well as contract-specific affordability and organizational requirements. A reasonable estimate of the current compensation range for this position is $105,100 - $195,200. Full-time hires are eligible to participate in the DXC benefit program. DXC offers a comprehensive, flexible, and competitive benefits program which includes, but is not limited to, health, dental, and vision insurance coverage; employee wellness; life and disability insurance; a retirement savings plan, paid holidays, paid time off. If you are an applicant from the United States, Guam, or Puerto Rico DXC Technology Company (DXC) is an Equal Opportunity employer. All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, pregnancy, veteran status, genetic information, citizenship status, or any other basis prohibited by law. View postings below. We participate in E-Verify. In addition to the posters already identified, DXC provides access to prospective employees for the Federal Minimum Wage Poster, Federal Polygraph Protection Act Poster as well as any state or locality specific applicant posters. To access the postings in the link below, select your state to view all applicable federal, state and locality postings. Postings are available in English, and in Spanish, where required. View postings below. <a href="https://mandatoryview.com/?LicenceId=c38a7700-5aa2-48a3-b95a-22e6e1fb0721&amp;ProductType=OnlineApplicant&amp;SubType=PG" target="_blank">Postings link</a> Disability Accommodations If you are an individual with a disability, a disabled veteran, or a wounded warrior and you are unable or limited in your ability to access or use this site as a result of your disability, you may request a reasonable accommodation by contacting us via <a href="#">email</a>. Please note: DXC will respond only to requests for accommodations due to a disability. Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf. More information on employment scams is available <a href="https://nam12.safelinks.protection.outlook.com/?url=https://careers.dxc.com/global/en%23fraud_warning&amp;data=05%7c01%7cjhanda%40dxc.com%7cdfc9200ee54a4a2cbd1e08dbecc892f9%7c93f33571550f43cfb09fcd331338d086%7c0%7c0%7c638364118427715875%7cUnknown%7cTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7c3000%7c%7c%7c&amp;sdata=s0zVysf9f4QibEs/xNc7yE0vzT4Ae61CRppkSzWUOGw%3D&amp;reserved=0" target="_blank">here</a>.

Insurance Product Manager for the Conversion Accelerator Toolkit USA

Job Description: We are seeking a highly skilled Customer Service Representative with experience in financial services, insurance, banking, or investments. This role involves providing exceptional customer support, processing account updates, handling inquiries, and ensuring compliance with FINRA regulations. Key Responsibilities <ul> <li>Provide inbound customer service support, addressing complex inquiries and escalating cases as needed.</li> <li>Research and resolve customer inquiries in a timely and professional manner.</li> <li>Perform account updates, maintenance, and documentation to ensure accurate records.</li> <li>Process and distribute incoming and outgoing mail for multiple clients per service level agreements.</li> <li>Perform data entry and reconcile documents to maintain up-to-date information.</li> <li>Collaborate with team members, management, and customers to resolve service-related issues.</li> <li>Support escalation processes, service recovery efforts, and customer feedback remediation.</li> <li>Review and recommend improvements to procedures and workflows to enhance efficiency.</li> <li>Assist with training and mentoring less experienced staff.</li> <li>Provide Quality Assurance (QA) support, including enhanced QA reviews for FINRA-registered associates handling variable investment transactions.</li> </ul> Qualifications Required: <ul> <li>Bachelor’s degree in a related field (preferred).</li> <li>Customer service experience in financial services, insurance, investments, or banking.</li> <li> Active FINRA Series 6 or 7 certification (or U5 status within the 2-year FINRA window, in good standing).</li> <li>Experience working with organizational functions, personnel, and customer support tools.</li> <li>Proficiency in using help desk software, fax machines, and telephone systems.</li> </ul> Preferred: <ul> <li>Strong analytical and problem-solving skills.</li> <li>Excellent communication and interpersonal skills.</li> <li>Ability to work independently and follow written/oral instructions.</li> <li>Experience with Lean/Six Sigma methodologies (certification preferred).</li> </ul> Work Environment <ul> <li>Remote (USA)</li> <li>Standard working hours: Monday to Friday, 8:00 a.m. – 8:00 p.m. CST (8-hour shifts).</li> </ul> If you are an applicant from the United States, Guam, or Puerto Rico DXC Technology Company (DXC) is an Equal Opportunity employer. All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, pregnancy, veteran status, genetic information, citizenship status, or any other basis prohibited by law. View postings below . We participate in E-Verify. In addition to the posters already identified, DXC provides access to prospective employees for the Federal Minimum Wage Poster, Federal Polygraph Protection Act Poster as well as any state or locality specific applicant posters. To access the postings in the link below, select your state to view all applicable federal, state and locality postings. Postings are available in English, and in Spanish, where required. View postings below. <a href="https://mandatoryview.com/?LicenceId=c38a7700-5aa2-48a3-b95a-22e6e1fb0721&amp;ProductType=OnlineApplicant&amp;SubType=PG" target="_blank">Postings link</a> Disability Accommodations If you are an individual with a disability, a disabled veteran, or a wounded warrior and you are unable or limited in your ability to access or use this site as a result of your disability, you may request a reasonable accommodation by contacting us via <a href="#">email</a>. Please note: DXC will respond only to requests for accommodations due to a disability. Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf. More information on employment scams is available <a href="https://nam12.safelinks.protection.outlook.com/?url=https://careers.dxc.com/global/en%23fraud_warning&amp;data=05%7c01%7cjhanda%40dxc.com%7cdfc9200ee54a4a2cbd1e08dbecc892f9%7c93f33571550f43cfb09fcd331338d086%7c0%7c0%7c638364118427715875%7cUnknown%7cTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7c3000%7c%7c%7c&amp;sdata=s0zVysf9f4QibEs/xNc7yE0vzT4Ae61CRppkSzWUOGw%3D&amp;reserved=0" target="_blank">here</a>.

7 DXC Technology Jobs