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CompanyCox Automotive - USAJob Family GroupSalesJob ProfileSr Client Solutions Executive Manheim - CAIManagement LevelIndividual Contributor Flexible Work Option Can work remotely but need to live in the specified city, state, or regionTravel %NoWork ShiftDayCompensationCompensation includes a base salary of $57,500.00 - $86,300.00. The salary rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate's experience. In addition to the salary range identified herein, this role is also eligible for an annual incentive/commission target of $32,000.00.Job DescriptionManheim, a Cox Automotive brand, is currently hiring a Field Sales Representative/Senior Client Solutions Executive to join our team in the south central Wisconsin area. This territory covers Madison, WI to Rockford, Illinois. Person needs to live in this area.A remote field sales professional that will be the key point of contact for existing dealer clients within Inventory Solutions. Client Solutions Executives will travel to their clients’ places of business 4-5 days a week to develop relationships, introduce solutions selling, and provide Cox Automotive lead generation through consultation with a focus on transacting in-lane and digitally.What You’ll Do:<ul> <li>Develop a sales strategy to retain and grow revenue streams from an assigned book of business across the Cox Automotive suite.</li> <li>Collaborate with team members in multiple departments at various auction locations and other Cox Automotive business units to ensure client service and client experience is constantly improving.</li> <li>Develop opportunities with assigned key accounts for other Cox Automotive Solutions groups and collaborate with the sales teams to close these opportunities. </li> <li>Collaborate with team members in marketing, promotions, and sales to explore growth opportunities for clients.</li> <li>Compensation will be based partially on attainment of monthly sales quotas and goals.</li> <li>Create value-added solutions based on process to help clients and Inventory Solutions transact constantly and exceed sales goals.</li> <li>Primary duty is to sell value-added solutions across Cox Automotive within the client within a designated book of business.</li> <li>Customarily and regularly work remotely with 80% travel to provide solutions-based selling to clients.</li> <li>Consultative Solutions sales approach at the client’s place of business.</li> <li>Knowledge and understanding of auction and Inventory Solutions top performers and under performers.</li> <li>Expertise in Inventory Solutions products and services.</li> <li>Expertise and general knowledge in Inventory Solutions operating locations.</li> <li>Expertise and knowledge of all Cox Automotive wholesale solutions in order to provide value-added selling opportunities.</li> <li>Ability to leverage Salesforce as a selling tool and as informational resource.</li> <li>Ability to consult and sell solutions for all Inventory Solutions and Cox Automotive Clients (i.e. Franchise, Wholesale, Independent etc.)</li> <li>Awareness and implementation of the Inventory Solutions Sales Cycle</li> <li>Self-starter comfortable working with minimal supervision in a variety of work environments (i.e. client location, auction environment)</li> </ul>What’s in It for You?Here’s a sneak peek of the benefits you could experience as a Cox employee: <ul> <li>A competitive salary and top-notch bonus/incentive plans. </li> <li>A pro-sales culture that honors what salespeople (like you!) contribute to our success. </li> <li>Exceptional work-life balance, flexible time-off policies and accommodating work schedules. </li> <li>Comprehensive healthcare benefits, with multiple options for individuals and families. </li> <li>Generous 401(k) retirement plans with company match. </li> <li>Inclusive parental leave policies, plus comprehensive fertility coverage and adoption assistance.</li> <li>Professional development and continuing education opportunities. </li> <li>Access to financial wellness/planning resources. </li> </ul><a href="https://jobs.coxenterprises.com/en/life-at-cox/benefits/" target="_blank">Check out all our benefits.</a> Who You Are:Minimum required:<ul> <li>Bachelor’s degree in a related discipline and 4 years’ experience in Automotive, auction, wholesale, internet sales / service experience. The right candidate could also have a different combination, such as a master’s degree and 2 years’ experience; a Ph.D. and up to 1 year of experience; or 8 years’ experience in a related field</li> <li>Valid driver’s license and safe driving record required.</li> <li>Working knowledge of sales and marketing techniques and best practices</li> <li>Skills in communication, customer service, and relationship building</li> </ul>Preferred:<ul> <li>Automotive, auction, wholesale, internet sales / service experience</li> <li>Experience in selling and servicing account list</li> <li>Proven track record of growing accounts from existing base</li> <li>Keen knowledge of SalesForce.com – navigate, report generation, data mining.</li> <li>Field Visits – other sites, Dealerships, Auctions</li> </ul>Drug TestingTo be employed in this role, you’ll need to clear a pre-employment drug test. Cox Automotive does not currently administer a pre-employment drug test for marijuana for this position. However, we are a drug-free workplace, so the possession, use or being under the influence of drugs illegal under federal or state law during work hours, on company property and/or in company vehicles is prohibited.BenefitsThe Company offers eligible employees the flexibility to take as much vacation with pay as they deem consistent with their duties, the company’s needs, and its obligations; seven paid holidays throughout the calendar year; and up to 160 hours of paid wellness annually for their own wellness or that of family members. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave. About Us Through groundbreaking technology and a commitment to stellar experiences for drivers and dealers alike, Cox Automotive employees are transforming the way the world buys, owns, sells – or simply uses – cars. Cox Automotive employees get to work on iconic consumer brands like Autotrader and Kelley Blue Book and industry-leading dealer-facing companies like vAuto and Manheim, all while enjoying the people-centered atmosphere that is central to our life at Cox. Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page. Cox is an Equal Employment Opportunity employer – All qualified applicants/employees will receive consideration for employment without regard to that individual’s age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship.Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship. <h3> </h3>

Cox Automotive Inc.

Field Sales Representative (Manheim)

CompanyCox Communications, Inc.Job Family GroupSalesJob ProfileSr Manager, Direct Sales New Business - CCIManagement LevelSr Manager - People Leader Flexible Work Option Can work remotely but need to live in the specified city, state, or regionTravel %Yes, 50% of the timeWork ShiftDayCompensationCompensation includes a base salary of $107,100.00 - $160,700.00. The salary rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate's experience. In addition to the salary range identified herein, this role is also eligible for an annual incentive/commission target of $75,000.00.Job DescriptionAt RapidScale, exceptional technology is powered by exceptional people. As a growing leader in secure, reliable managed cloud solutions, we help SMBs and enterprises alike simplify IT and unleash innovation. With a broad portfolio spanning AWS, Azure and Google to a full set of Private Cloud and Cybersecurity solutions, RapidScale helps companies turn technology into their biggest competitive advantage. As part of the Cox family of companies, we offer best-in-class benefits, a commitment to work-life balance, and an award-winning workplace experience.This role reports to the Director of Sales and entails overseeing all recruitment and sales efforts for RapidScale services directed at prospective and existing Cox Business (CB) customers, as well as off-net clients engaging directly with RapidScale. The Senior Manager will lead a team of Cloud Solution Consultants (CSC), focused on maximizing revenue opportunities and fostering growth from CB customers and prospects across the nation. Additionally, the individual will develop and implement strategies to encourage CB sellers to actively collaborate with the Cloud Solutions Consultant team. This position carries sales quotas, with full responsibility for achieving 100% of quarterly and annual sales targets. Primary Responsibilities: Sales Performance &amp; Targets: <ul><li>Achieve or surpass monthly, quarterly, and annual sales quotas. </li></ul><ul><li>Lead the Regional CSC Team in meeting defined sales goals. </li></ul><ul><li>Accurately forecast sales to meet targets and support strategic planning. </li></ul><ul><li>Monitor and analyze sales performance, providing regular reports and insights to senior management. </li></ul>Team Development &amp; Coaching: <ul><li>Onboard new CSCs and guide them towards target achievement. </li></ul><ul><li>Train and mentor new and experienced CSCs, offering continuous coaching for high performance and quota success. </li></ul><ul><li>Develop coaching programs to enhance the skills and effectiveness of the CSC team. </li></ul><ul><li>Actively recruit and manage sales talent to build a high-performing sales team. </li></ul><ul><li>Foster a collaborative environment that encourages knowledge sharing and ongoing learning. </li></ul>Collaboration &amp; Strategy: <ul><li>Collaborate closely with Cox Business Sales to exceed regional goals and objectives. </li></ul><ul><li>Partner with the marketing team to develop and implement sales strategies that strengthen RapidScale’s brand and sales presence in the region. </li></ul><ul><li>Engage sales partners to optimize the sales funnel and drive revenue growth. </li></ul><ul><li>Generate innovative ideas and forge partnerships to enhance business growth and sales performance. </li></ul><ul><li>Provide management with feedback on RapidScale products, services, and processes to facilitate continuous improvement. </li></ul>Customer &amp; Partner Engagement: <ul><li>Support the Cox Business sales organization, sales partners, prospects, and end-user customers. </li></ul><ul><li>Travel as needed (up to 50%) to establish new relationships and nurture existing ones within the region, team, and customer base. </li></ul><ul><li>Share and document best practices across regions. </li></ul>Qualifications Minimum <ul> <li>Bachelor’s degree in a related discipline and 8 years’ experience in a related field (i.e. managed IT services ). The right candidate could also have a different combination, such as a master's degree and 6 years’ experience; or 12 years’ experience in a related field</li> <li>3+ years’ experience in management or leadership role</li> </ul><ul><li>Proven history of top-performing sales success. </li></ul><ul><li>Strong expertise in networking and relationship building. </li></ul><ul><li>Technical knowledge of IT, Cloud, Managed Hosting, IaaS, DaaS, and DRaaS. </li></ul><ul><li>Experience with “sell-with” strategies and matrix management. </li></ul>BenefitsThe Company offers eligible employees the flexibility to take as much vacation with pay as they deem consistent with their duties, the company’s needs, and its obligations; seven paid holidays throughout the calendar year; and up to 160 hours of paid wellness annually for their own wellness or that of family members. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave. About Us Cox Communications is all about creating moments of real human connection; and for employees, that’s true both in the workplace and in the problems we solve for customers. From building advertising solutions to unleashing IoT technologies to creating an exceptional experience for customers in our retail locations and online, we’re creating a world that is smarter and more connected. Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page. Cox is an Equal Employment Opportunity employer – All qualified applicants/employees will receive consideration for employment without regard to that individual’s age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship.Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship. <h3> </h3>

Senior Manager, Direct Sales New Business (RapidScale) - Central Market

CompanyCox Communications, Inc.Job Family GroupSalesJob ProfileSr Manager, Sales EngineeringManagement LevelSr Manager - People Leader Flexible Work Option Can work remotely but need to live in the specified city, state, or regionTravel %Yes, 25% of the timeWork ShiftDayCompensationCompensation includes a base salary of $158,000.00 - $263,300.00. The base salary may vary within the anticipated base pay range based on factors such as the ultimate location of the position and the selected candidate’s knowledge, skills, and abilities. Position may be eligible for additional compensation that may include an incentive program.Job Description Our Solutions Engineering positions will require 25-35% travel to conferences, partner offices, and customer sites. RapidScale is seeking a Senior Manager of Public Cloud Solutions Architecture to lead a high-performing team of Senior Solutions Architects who specialize in public cloud solutions. In this pivotal leadership role, you will coach, mentor, and develop a team of consultative technologists responsible for designing outcome-driven cloud architectures. You’ll ensure your team consistently delivers exceptional results by aligning RapidScale’s technology capabilities with customers’ business objectives. Your leadership will span tactical deal support, strategic account engagement, and continuous improvement of team process, product knowledge, and architectural maturity. You'll also serve as an executive-level technical advocate both internally and with clients, helping refine and evolve RapidScale’s cloud solutions in a way that’s directly informed by client needs. Finally, you’ll be called upon to represent RapidScale at trade shows, partner events, and other public speaking engagements. Key Responsibilities Team Leadership &amp; Development <ul><li>Recruit, lead, and coach a team of Solutions Architect specialists focused on public cloud architectures. </li></ul> <ul><li>Ensure your team effectively collaborates cross-functionally with other generalist and specialist Solutions Engineers to provide holistic, multi- and hybrid-cloud solutions meeting clients’ needs and business outcomes. </li></ul> <ul><li>Build individual growth plans and guide the team in obtaining technical certifications and internal milestones aligned with RapidScale’s go-to-market strategy. </li></ul> <ul><li>Foster a collaborative, outcome-focused team culture where architects and engineers consistently deliver compelling, business-aligned solutions. </li></ul> <ul><li>Lead by example through strategic customer engagement, team participation, and ongoing technical development. </li></ul> Customer Engagement &amp; Sales Support <ul><li>Act as an executive sponsor in key customer engagements, providing strategic and technical oversight during discovery, design, and presentation phases. </li></ul> <ul><li>Guide your team in tailoring cloud architectures to client outcomes, blending hosted/private cloud, public cloud, and managed services. </li></ul> <ul><li>Oversee and participate in complex workshops, whiteboarding sessions, and stakeholder alignment exercises. </li></ul> <ul><li>Drive excellence in proposal and RFP responses through technical reviews and refinement of solution strategies. </li></ul> <ul><li>Represent RapidScale as a leader with alliance and channel partners, providing a single point-of-contact with leadership and regional partner teams </li></ul> <ul><li>Work with alliance partners to establish and ensure successful implementation of partner programs (e.g. AWS MAP Program) </li></ul> Technical Oversight &amp; Enablement <ul><li>Partner with Product and Engineering teams to bring field insight into future roadmap discussions, ensuring that customer voice shapes evolution. </li></ul> <ul><li>Ensure team solutions reflect RapidScale’s standards for performance, security, compliance, and innovation. </li></ul> <ul><li>Own the pre-sales technical review process (SOW/Design validation), approving and advising on technical solutions before customer delivery. </li></ul> <ul><li>Develop and refine architecture documentation standards, demo environments, and onboarding workflows to improve team scalability and repeatability. </li></ul> Cross-Functional Collaboration <ul><li>Partner with Sales leadership to align engineering engagement with territory and account strategies. </li></ul> <ul><li>Collaborate with Product, Delivery, and Support teams to drive consistency from pre-sales through delivery and beyond. </li></ul> <ul><li>Represent the Solutions Architecture function at conferences, webinars, and customer events, highlighting RapidScale’s leadership in hybrid and cloud transformation. </li></ul> Operational Excellence <ul><li>Track and report on team KPIs such as technical win rates, certification progress, solution quality, and customer satisfaction. </li></ul> <ul><li>Drive improvements in tools, processes, and automation to increase the effectiveness of solution development and handoff. </li></ul> <ul><li>Manage team capacity, pipeline coverage, and engagement prioritization in alignment with revenue goals. </li></ul> Qualifications Minimum: <ul><li>BS/BA in related field or equivalent industry experience </li></ul> <ul><li>10+ years of experience in IT/cloud infrastructure with at least 3+ years leading pre-sales or technical solution teams </li></ul> <ul><li>Demonstrated success leading technical pre-sales teams and complex infrastructure architecture efforts </li></ul> <ul><li>Experience with client engagements across mid-market to enterprise verticals (healthcare, financial, education, etc.) </li></ul> <ul><li>Proven ability to engage with and influence both executive and technical stakeholders </li></ul> <ul><li>Understanding of public cloud architectures (AWS, Azure, GCP) </li></ul> Preferred: <ul><li>High-level knowledge of traditional cloud and hosted infrastructure: VMware, private cloud, backup/DR, security, and networking </li></ul> <ul><li>Familiarity with DevOps principles, automation, and CI/CD pipelines </li></ul> <ul><li>Strong grasp of security and compliance frameworks </li></ul> <ul><li>Collaborative and empathetic leader who builds trust and drives results through mentorship and strategic alignment </li></ul> <ul><li>Skilled communicator able to translate complex technical ideas into business-centric narratives </li></ul> <ul><li>Confident presence with C-level audiences and large client presentations </li></ul> <ul><li>Change agent mindset — embraces transformation and can lead teams through growth and ambiguity</li></ul> BenefitsThe Company offers eligible employees the flexibility to take as much vacation with pay as they deem consistent with their duties, the company’s needs, and its obligations; seven paid holidays throughout the calendar year; and up to 160 hours of paid wellness annually for their own wellness or that of family members. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave. About Us Cox Communications is all about creating moments of real human connection; and for employees, that’s true both in the workplace and in the problems we solve for customers. From building advertising solutions to unleashing IoT technologies to creating an exceptional experience for customers in our retail locations and online, we’re creating a world that is smarter and more connected. Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page. Cox is an Equal Employment Opportunity employer – All qualified applicants/employees will receive consideration for employment without regard to that individual’s age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship.Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship. <h3> </h3>

Senior Manager, Solution Engineering (RapidScale)

CompanyCox Communications, Inc.Job Family GroupSalesJob ProfileSr Manager, Direct Sales New Business - CCIManagement LevelSr Manager - People Leader Flexible Work Option Can work remotely but need to live in the specified city, state, or regionTravel %Yes, 50% of the timeWork ShiftDayCompensationCompensation includes a base salary of $128,600.00 - $192,800.00. The salary rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate's experience. In addition to the salary range identified herein, this role is also eligible for an annual incentive/commission target of $75,000.00.Job DescriptionAt RapidScale, exceptional technology is powered by exceptional people. As a growing leader in secure, reliable managed cloud solutions, we help SMBs and enterprises alike simplify IT and unleash innovation. With a broad portfolio spanning AWS, Azure and Google to a full set of Private Cloud and Cybersecurity solutions, RapidScale helps companies turn technology into their biggest competitive advantage. As part of the Cox family of companies, we offer best-in-class benefits, a commitment to work-life balance, and an award-winning workplace experience.This role reports to the Director of Sales and entails overseeing all recruitment and sales efforts for RapidScale services directed at prospective and existing Cox Business (CB) customers, as well as off-net clients engaging directly with RapidScale. The Senior Manager will lead a team of Cloud Solution Consultants (CSC), focused on maximizing revenue opportunities and fostering growth from CB customers and prospects across the nation. Additionally, the individual will develop and implement strategies to encourage CB sellers to actively collaborate with the Cloud Solutions Consultant team. This position carries sales quotas, with full responsibility for achieving 100% of quarterly and annual sales targets. Primary Responsibilities: Sales Performance &amp; Targets: <ul><li>Achieve or surpass monthly, quarterly, and annual sales quotas. </li></ul><ul><li>Lead the Regional CSC Team in meeting defined sales goals. </li></ul><ul><li>Accurately forecast sales to meet targets and support strategic planning. </li></ul><ul><li>Monitor and analyze sales performance, providing regular reports and insights to senior management. </li></ul>Team Development &amp; Coaching: <ul><li>Onboard new CSCs and guide them towards target achievement. </li></ul><ul><li>Train and mentor new and experienced CSCs, offering continuous coaching for high performance and quota success. </li></ul><ul><li>Develop coaching programs to enhance the skills and effectiveness of the CSC team. </li></ul><ul><li>Actively recruit and manage sales talent to build a high-performing sales team. </li></ul><ul><li>Foster a collaborative environment that encourages knowledge sharing and ongoing learning. </li></ul>Collaboration &amp; Strategy: <ul><li>Collaborate closely with Cox Business Sales to exceed regional goals and objectives. </li></ul><ul><li>Partner with the marketing team to develop and implement sales strategies that strengthen RapidScale’s brand and sales presence in the region. </li></ul><ul><li>Engage sales partners to optimize the sales funnel and drive revenue growth. </li></ul><ul><li>Generate innovative ideas and forge partnerships to enhance business growth and sales performance. </li></ul><ul><li>Provide management with feedback on RapidScale products, services, and processes to facilitate continuous improvement. </li></ul>Customer &amp; Partner Engagement: <ul><li>Support the Cox Business sales organization, sales partners, prospects, and end-user customers. </li></ul><ul><li>Travel as needed (up to 50%) to establish new relationships and nurture existing ones within the region, team, and customer base. </li></ul><ul><li>Share and document best practices across regions. </li></ul>Minimum Qualifications: <ul><li>Bachelor’s degree with 8+ years of experience in managed IT services, or 12+ years of relevant experience in place of a degree. </li></ul><ul><li>At least 3 years of management experience. </li></ul><ul><li>Exceptional communication, presentation, writing, and editing skills. </li></ul><ul><li>Proven history of top-performing sales success. </li></ul><ul><li>Strong expertise in networking and relationship building. </li></ul><ul><li>Technical knowledge of IT, Cloud, Managed Hosting, IaaS, DaaS, and DRaaS. </li></ul><ul><li>Experience with “sell-with” strategies and matrix management. </li></ul>BenefitsThe Company offers eligible employees the flexibility to take as much vacation with pay as they deem consistent with their duties, the company’s needs, and its obligations; seven paid holidays throughout the calendar year; and up to 160 hours of paid wellness annually for their own wellness or that of family members. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave. About Us Cox Communications is all about creating moments of real human connection; and for employees, that’s true both in the workplace and in the problems we solve for customers. From building advertising solutions to unleashing IoT technologies to creating an exceptional experience for customers in our retail locations and online, we’re creating a world that is smarter and more connected. Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page. Cox is an Equal Employment Opportunity employer – All qualified applicants/employees will receive consideration for employment without regard to that individual’s age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship.Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship. In California, we will consider non-driving candidates who use alternate means of transportation in accordance with applicable law.<h3> </h3>

Senior Manager, Direct Sales New Business (RapidScale)

CompanyCox Automotive - USAJob Family GroupCustomer Care GroupJob ProfileClient Trainer IIManagement LevelIndividual Contributor Flexible Work Option Can work remotely anywhere in the specified countryTravel %Yes 100% of the timeWork ShiftDayCompensationCompensation includes a base salary of $54,200.00 - $81,400.00. The base salary may vary within the anticipated base pay range based on factors such as the ultimate location of the position and the selected candidate’s knowledge, skills, and abilities. Position may be eligible for additional compensation that may include an incentive program.Job DescriptionThe Client Trainer II (Parts/Service) is responsible for delivering high-impact, educational and consulting content both onsite and through virtual training sessions to Cox Automotive dealer clients. The successful Client Trainer II will exhibit a passion for high level customer satisfaction, understand the client needs, and be able to apply strategies that drive the dealer’s business model. Client Trainers are expected to keep up to date with automotive trends and assist with special projects and team training as needed. Also responsible for effectively communicating training and project status and completing required daily and weekly paperwork. What You'll Do<ul> <li>Successfully complete training/certification in assigned domain: Fixed Ops (Parts/Service). Brands Supported: Xtime and/or Dealertrack</li> <li>Demonstrate high proficiency training on all products in domain, including cross certification on additional product lines, and gain knowledge and experience needed to build and adapt consultative training strategies for each unique customer.</li> <li>Promote and deliver both on-site and virtual instruction and operation of products, within domain, for single, multi-point and strategic account new installs, driving Cox Automotive product and solution utilization and potential revenue impact with customers.</li> <li>Maintain in-depth knowledge of all assigned products in domain, including product settings, features and benefits, system functionality, and settings cause and effect relationships.</li> <li>Partner with Manager for performance reviews and development opportunities and work with designated coaches or mentors to help in performance growth.</li> <li>Effectively customize training curriculum and consulting to dealer needs and present products in a clear, concise manner, demonstrating functionality of the system and answering dealership questions through on-site or virtual dealership trainings.</li> <li>Troubleshoot questions and issues of domain products to meet each individual customer’s needs.</li> <li>Work with dealer leadership team to create a customized training plan based on staffing needs, determine any dealer work needed to be successful, and advise on software/hardware needs.</li> <li>Communicate all dealership training documentation, including training agenda, daily training reports with class attendance and training issues, training recaps, support tickets, and other training communication, recording all documentation in Salesforce.</li> <li>Schedule travel, manage and submit expenses in accordance with department practices and Cox Automotive company guidelines and policies.</li> <li>Keep up to date on current automotive trends and best practices to ensure educational content and consulting is relevant to provide maximum value to dealer clients. </li> <li>Participate in product development and enhancement review sessions to continue development as a domain subject matter expert.</li> <li>Assist with departmental projects, such as, new software and product releases and training, efficiency projects, and internal new hire training.</li> </ul>Travel Required: <ul> <li>This is a 100% travel role with weekly, overnight travel.</li> <li>Travel takes place on a weekly basis and is nationwide travel.</li> <li>Weekly travel will consist of 4 days each week (Monday-Thursday OR Tuesday-Friday), with one remote work day.</li> <li>Depending on airport location and/or flight availability, some departures and returns may take place on Saturday or Sunday.</li> </ul>Location:<ul><li>Qualified candidates must live near a major airport and can reside anywhere within the contiguous United States.</li></ul>**Candidates can reside anywhere in the contiguous United States. However, preference will be given to candidates that reside in the following locations:<ul> <li>Boston, MA</li> <li>Chicago, IL</li> <li>Denver, CO</li> <li>Las Vegas, NV</li> <li>Los Angeles, CA (nearest LAX)</li> <li>New York City, NY</li> <li>Philadelphia, PA</li> <li>Phoenix, AZ​</li> <li>Austin, TX</li> <li>Dallas, TX</li> </ul>Who You AreMinimum <ul> <li>Automotive Industry/Automotive Dealership experience required</li> <li>At least one year of experience with Fixed Ops (Parts/Service) required</li> <li>BS/BA with 2 years’ related work experience, OR MS and up to 2 years’ related work experience OR 6 years’ related work experience with no degree</li> <li>Highly motivated self-starter capable of working independently and in a team environment</li> <li>Outstanding verbal, written and presentation skills with the ability to effectively articulate and communicate in a way that retains trainee engagement</li> <li>Comfortable with extensive weekly and overnight travel</li> <li>Exceptional listening skills, ability to problem solve, and patience with customers of all skill levels</li> <li>Demonstrated ability to work in a team-oriented, collaborative environment</li> <li>Ability to multi-task and prioritize effectively to ensure successful completion of each training.</li> <li>Strong working knowledge of Microsoft Office applications required</li> <li>High energy, enthusiastic, determined, and able to motivate customers to use Dealer Solutions Software products</li> </ul>Preferred<ul> <li>Fixed Ops Advisor/Manager experience preferred</li> <li>Experience with Salesforce and/or Cox Automotive products preferred</li> </ul>Drug TestingTo be employed in this role, you’ll need to clear a pre-employment drug test. Cox Automotive does not currently administer a pre-employment drug test for marijuana for this position. However, we are a drug-free workplace, so the possession, use or being under the influence of drugs illegal under federal or state law during work hours, on company property and/or in company vehicles is prohibited.BenefitsThe Company offers eligible employees the flexibility to take as much vacation with pay as they deem consistent with their duties, the company’s needs, and its obligations; seven paid holidays throughout the calendar year; and up to 160 hours of paid wellness annually for their own wellness or that of family members. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave. About Us Through groundbreaking technology and a commitment to stellar experiences for drivers and dealers alike, Cox Automotive employees are transforming the way the world buys, owns, sells – or simply uses – cars. Cox Automotive employees get to work on iconic consumer brands like Autotrader and Kelley Blue Book and industry-leading dealer-facing companies like vAuto and Manheim, all while enjoying the people-centered atmosphere that is central to our life at Cox. Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page. Cox is an Equal Employment Opportunity employer – All qualified applicants/employees will receive consideration for employment without regard to that individual’s age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship.Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship. <h3> </h3>Application Deadline: 06/27/2025

Client Trainer II (Fixed Ops)

CompanyCox Communications, Inc.Job Family GroupSalesJob ProfileSr Manager, Direct Sales New Business - CCIManagement LevelSr Manager - People Leader Flexible Work Option Hybrid - Ability to work remotely part of the weekTravel %Yes, 25% of the timeWork ShiftDayCompensationCompensation includes a base salary of $117,800.00 - $176,800.00. The salary rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate's experience. In addition to the salary range identified herein, this role is also eligible for an annual incentive/commission target of $75,000.00.Job DescriptionAt RapidScale, exceptional technology is powered by exceptional people. As a growing leader in secure, reliable managed cloud solutions, we help SMBs and enterprises alike simplify IT and unleash innovation. With a broad portfolio spanning AWS, Azure and Google to a full set of Private Cloud and Cybersecurity solutions, RapidScale helps companies turn technology into their biggest competitive advantage. As part of the Cox family of companies, we offer best-in-class benefits, a commitment to work-life balance, and an award-winning workplace experience.As the Senior Manager of Public Cloud Sales, you will lead a high-impact team focused on acquiring new customers and growing revenue across RapidScale’s suite of managed cloud services—primarily in AWS, Azure, and Google Cloud. You’ll be responsible for recruiting, developing, and managing a team of Cloud Solution Consultants (CSCs) tasked with identifying, advancing, and closing strategic cloud opportunities.This quota-carrying leadership role requires strong cross-functional collaboration, including working with Cox Business and Indirect Sales teams to accelerate pipeline creation, improve deal velocity, and achieve aggressive growth targets. Your leadership will foster a high-performance, results-driven sales culture while strengthening RapidScale’s reputation as a trusted cloud services partner.<h3>Key Responsibilities</h3><ul> <li>Own and exceed monthly, quarterly, and annual sales targets across net-new and upsell opportunities.</li> <li>Hire, onboard, and coach a team of CSCs to consistently achieve sales goals.</li> <li>Actively support complex cloud sales pursuits and ensure high-quality deal execution.</li> <li>Partner with the Senior Director of Public Cloud Sales to align territory strategies and go-to-market execution.</li> <li>Collaborate with Cox Business and other indirect/channel partners to develop joint strategies and co-sell effectively.</li> <li>Build and maintain relationships with key hyperscaler partners (AWS, Azure, Google Cloud) and strategic clients.</li> <li>Work closely with marketing to drive awareness, lead generation, and brand positioning in target markets.</li> <li>Provide feedback to product, operations, and executive leadership to support continuous improvement and innovation.</li> <li>Represent RapidScale at industry events, partner meetings, and customer engagements.</li> </ul><h3>Required Qualifications</h3><ul> <li>Bachelor’s degree and 8+ years of experience in cloud/managed IT services, including 5+ years in AWS, Azure, or Google Cloud; OR 12+ years of experience in lieu of a degree.</li> <li>At least 3 years in a sales leadership role, with a track record of managing quota-carrying teams.</li> <li>Demonstrated success closing complex, multi-stakeholder cloud solutions for enterprise and mid-market clients.</li> <li>Ability to travel up to 50% to support client, partner, and team engagement across regions.</li> </ul><h3>Preferred Qualifications</h3><ul> <li>Experience in the Managed Services Provider (MSP) space or working for a cloud-focused systems integrator.</li> <li>Established relationships within the AWS, Azure, or Google Cloud partner ecosystems.</li> <li>Technical fluency in cloud architectures and IT services (IaaS, PaaS, DaaS, DRaaS, cybersecurity, etc.).</li> <li>Expertise in driving “sell-with” motions and navigating matrixed sales environments.</li> <li>Familiarity with enterprise channels or partnerships with telecom providers (e.g., Cox, Comcast, Lumen, AT&amp;T).</li> </ul>BenefitsThe Company offers eligible employees the flexibility to take as much vacation with pay as they deem consistent with their duties, the company’s needs, and its obligations; seven paid holidays throughout the calendar year; and up to 160 hours of paid wellness annually for their own wellness or that of family members. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave. About Us Cox Communications is all about creating moments of real human connection; and for employees, that’s true both in the workplace and in the problems we solve for customers. From building advertising solutions to unleashing IoT technologies to creating an exceptional experience for customers in our retail locations and online, we’re creating a world that is smarter and more connected. Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page. Cox is an Equal Employment Opportunity employer – All qualified applicants/employees will receive consideration for employment without regard to that individual’s age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship.Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship. <h3> </h3>

Senior Manager, Public Cloud Sales (RapidScale)

CompanyCox Communications, Inc.Job Family GroupCommunicationsJob ProfileSr Director, Corporate CommunicationsManagement LevelSr Director Flexible Work Option Can work remotely anywhere in the specified countryTravel %Yes, 25% of the timeWork ShiftDayCompensationCompensation includes a base salary of $175,300.00 - $292,100.00. The base salary may vary within the anticipated base pay range based on factors such as the ultimate location of the position and the selected candidate’s knowledge, skills, and abilities. Position may be eligible for additional compensation that may include an incentive program.Job DescriptionAt RapidScale, exceptional technology is powered by exceptional people. As a growing leader in secure, reliable hybrid managed cloud solutions, we help businesses achieve sophisticated, technology-driven outcomes. With a broad portfolio spanning AWS, Azure and Google to a full set of Private Cloud and Cyber Resilience solutions, RapidScale helps companies turn technology into their biggest competitive advantage. As part of the Cox family of companies, we offer best-in-class benefits, a commitment to work-life balance, and an award-winning workplace experience. We’re looking for a bold, strategic, and creative marketing leader to own RapidScale’s corporate brand and communications strategy. This is a unique opportunity for a transformation agent to help shape the next era of category leadership in the hybrid cloud market. You’ll reposition our brand voice, elevate our visibility, and build impactful brand and communications programs from the ground up.As Senior Director of Corporate Marketing &amp; Communications, you’ll be responsible for how RapidScale shows up in the market and with our people from our visual identity and executive visibility to our internal alignment and market positioning. You’ll lead a high-performing team spanning brand, content, communications, and creative design, while partnering closely with executives, HR, product marketing, and go-to-market (GTM) teams to bring our strategy to life.This high-impact leadership role sits at the center of RapidScale’s next growth chapter. You will help define our voice in a fast-evolving market, amplify our differentiation, and position RapidScale and our executives as thought leaders for enterprises navigating complex cloud journeys. This includes managing a consistent, tailored stream of communications to a variety of audiences: customers, employees, partners, analysts, and the media.Key ResponsibilitiesBrand Leadership &amp; Market Positioning<ul> <li>Lead RapidScale’s brand evolution, narrative, voice, and identity across all channels.</li> <li>Develop and implement a brand strategy that articulates, amplifies, and reinforces RapidScale’s market differentiation and company strategy.</li> <li>Partner with the CMO and senior leaders to sharpen our story and brand voice to resonate with high-value enterprise buyers.</li> </ul>Team &amp; Process Leadership<ul> <li>Lead, inspire, and develop a team of communications, brand, and creative professionals.</li> <li>Assess and design the structure, roles, and workflows of the corporate marketing team to meet evolving business needs.</li> <li>Establish a center of excellence for brand, communications, and content operations.</li> </ul>Executive &amp; Corporate Communications<ul> <li>Own internal and external communications strategy, messaging, and execution.</li> <li>Build and execute executive visibility and thought leadership programs, including keynotes, op-eds, media engagements, and social platforms.</li> <li>Partner with HR, Legal, and senior leadership on internal alignment, transformational communications, and change management.</li> </ul>Media, Analyst, and Market Engagement<ul> <li>Lead proactive media and analyst relations efforts that reinforce our positioning and build credibility in the market.</li> <li>Manage crisis communications and reputational risk mitigation in collaboration with cross-functional teams.</li> <li>Drive programs to position RapidScale as a category leader in hybrid cloud and managed services among enterprise IT and business decision-makers.</li> </ul>Content &amp; Design Strategy<ul> <li>Oversee brand and creative design functions to ensure consistent, high-quality storytelling across all assets.</li> <li>Develop and govern brand guidelines that ensure consistency across all internal and external assets.</li> <li>Guide the development of high-value assets, including executive decks, videos, website copy, and campaigns that reflect our strategic priorities.</li> <li>Ensure content strategy is aligned with pipeline growth, brand awareness, and customer engagement goals.</li> </ul>Customer Advocacy<ul> <li>Build and scale customer advocacy programs and platforms that generate testimonials, case studies, and insights that support sales and marketing.</li> <li>Build and maintain a dynamic library of actionable customer and market insights and assets aligned to the buyer journey and content strategy.</li> </ul>Measurement &amp; Optimization<ul> <li>Define KPIs and reporting frameworks that link brand and communications initiatives to business impact.</li> <li>Share performance insights with leadership and continuously optimize based on data and feedback.</li> <li>Collaborate closely with demand generation and sales teams to ensure corporate narratives and content drive measurable pipeline impact and brand preference</li> </ul>QualificationsMinimum: <ul> <li>Bachelor’s degree in marketing, communications, or a related field and 12+ years of B2B experience; or an equivalent combination (e.g., Master’s with 10+ years, Ph.D. with 7+ years, or 16+ years of relevant experience).</li> <li>7+ years in a marketing or communications leadership role.</li> <li>Proven leadership in technology, cloud, IT services, or managed services provider (MSP) environments.</li> </ul><ul> <li>Strong track record of developing and executing corporate narratives that support category creation and leadership.</li> <li>Hands-on experience with executive comms, internal comms, media relations, and crisis communications.</li> <li>Experience managing creative and design functions (both in-house and agency-based).</li> <li>Exceptional collaboration skills with the ability to influence across a matrixed organization.</li> <li>Demonstrated ability to define and report KPIs tied to brand, pipeline, advocacy, and engagement.</li> </ul>Preferred Experience<ul> <li>Brand transformation leadership in a cloud-native or hybrid cloud company.</li> <li>Experience repositioning high-growth tech businesses, with a strong grasp of category creation and expansion strategies </li> <li>Familiarity with public cloud platforms (AWS, Azure, GCP) and their ecosystems.</li> </ul>BenefitsThe Company offers eligible employees the flexibility to take as much vacation with pay as they deem consistent with their duties, the company’s needs, and its obligations; seven paid holidays throughout the calendar year; and up to 160 hours of paid wellness annually for their own wellness or that of family members. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave. About Us Cox Communications is all about creating moments of real human connection; and for employees, that’s true both in the workplace and in the problems we solve for customers. From building advertising solutions to unleashing IoT technologies to creating an exceptional experience for customers in our retail locations and online, we’re creating a world that is smarter and more connected. Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page. Cox is an Equal Employment Opportunity employer – All qualified applicants/employees will receive consideration for employment without regard to that individual’s age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship.Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship. <h3> </h3>Application Deadline: 06/05/2025

Senior Director, Corporate Marketing & Communications (RapidScale)

CompanyCox Communications, Inc.Job Family GroupMarketingJob ProfileDirector, Product MarketingManagement LevelDirector Flexible Work Option Can work remotely anywhere in the specified countryTravel %Yes, 25% of the timeWork ShiftDayCompensationCompensation includes a base salary of $131,600.00 - $219,400.00. The base salary may vary within the anticipated base pay range based on factors such as the ultimate location of the position and the selected candidate’s knowledge, skills, and abilities. Position may be eligible for additional compensation that may include an incentive program.Job DescriptionAt RapidScale, exceptional technology is powered by exceptional people. As a growing leader in secure, reliable hybrid managed cloud solutions, we help businesses achieve sophisticated, technology-driven outcomes. With a broad portfolio spanning AWS, Azure and Google to a full set of Private Cloud and Cyber Resilience solutions, RapidScale helps companies turn technology into their biggest competitive advantage. As part of the Cox family of companies, we offer best-in-class benefits, a commitment to work-life balance, and an award-winning workplace experience. We are seeking a strategic, hands-on Director of Product Marketing to build and scale a high-impact product marketing function that directly supports revenue growth, sales enablement, and go-to-market alignment. You are joining RapidScale at a pivotal moment. As we aim to move upmarket and differentiate in a crowded and commoditized hybrid cloud services space, we are shifting our focus toward enterprise buyers in knowledge-driven industries with high outsourcing needs and limited in-house IT capacity. Your work will be central to repositioning our brand and product narrative for business outcomes.You will bring deep experience in B2B hybrid cloud services or SaaS, a passion for creating scalable product marketing engines, and a proven ability to align messaging, enablement, and strategy to business results. A key area of focus will be building RapidScale’s hybrid cloud story and developing frameworks that support repeatable, high-velocity go-to-market execution. This leader will architect the foundational structure, processes, and team required to move RapidScale from feature-focused messaging to a value-driven, outcomes-oriented approach that resonates with enterprise decision makers.Success in this role will be measured by:<ul> <li>Increased win rates and deal velocity in enterprise segments</li> <li>Improved sales readiness and content utilization</li> <li>Clear, differentiated messaging used consistently across marketing and sales channels</li> <li>Accelerated ramp-up of new offers and go-to-market motions</li> </ul>Key Responsibilities:Strategic Impact and Leadership <ul> <li>Partner with the CMO and executive leadership to define and evangelize a unified go-to-market strategy that elevates RapidScale’s relevance in the enterprise space</li> <li>Drive a shift from transactional, feature-led selling to insight-led marketing that speaks to CIOs, CFOs, and business unit leaders</li> <li>Establish a repeatable framework for value proposition design, segment differentiation, and vertical storytelling</li> </ul>Build and Scale Product Marketing Function<ul> <li>Define the vision, charter, and roadmap for the Product Marketing team in alignment with evolving business needs.</li> <li>Develop career paths and mentorship models to grow a high-performing team with specialization across solution areas, industries, and buyer personas.</li> </ul>Go-to-Market Strategy and Execution<ul> <li>Lead product positioning and messaging frameworks focused on business value, not technical features</li> <li>Drive the creation of content and collateral that supports the full buyer journey, including solution briefs, customer stories, presentations, and battle card</li> <li>Establish and manage the launch process for new offers and feature enhancements</li> <li>Act as the marketing lead in cross-functional go-to-market initiatives with Sales, Product, Operations, and Customer Success</li> </ul>Sales Enablement<ul> <li>Build and contribute to scalable sales enablement programs that improve sales readiness, win rates, and deal velocity</li> <li>Partner closely with Sales leadership to define enablement priorities, develop training materials, and deliver field-facing resources</li> </ul>Hybrid Cloud Story Development<ul> <li>Own the creation and evolution of RapidScale’s hybrid cloud positioning</li> <li>Collaborate with Product and Solution Architects to translate technical capabilities into differentiated, outcome-focused narratives</li> <li>Enable field teams to clearly articulate the hybrid cloud value proposition across buyer personas</li> </ul>Customer and Market Alignment<ul> <li>Lead persona and segment research to deepen understanding of buying triggers, challenges, and decision criteria in target industries</li> <li>Use customer data, win/loss insights, and market analysis to continuously refine positioning and messaging</li> <li>Build a systematic approach to gathering customer insights, market trends, and competitive intelligence</li> <li>Translate market data into actionable recommendations for Product, Sales, and Marketing</li> </ul>Qualifications:Minimum Qualifications<ul> <li>Bachelor’s degree in a related discipline and 10 years of experience in a related field. The right candidate may also have a combination such as a master's degree and 8 years of experience, a Ph.D. and 5 years of experience, or 14 years of experience in lieu of a degree</li> <li>5 or more years in a management or leadership role</li> </ul>Preferred Qualifications<ul> <li>Proven success marketing complex cloud, managed services, or hybrid IT solutions</li> <li>Strong understanding of enterprise sales cycles and the ability to align marketing strategies with buyer journeys</li> <li>Exceptional communicator with a track record of creating high-impact messaging that resonates with technical and business audiences</li> <li>Experience developing sales enablement programs that support direct and partner-led selling motions</li> <li>Experience building GTM motions for technical solutions and translating them for business buyers</li> <li>Demonstrated ability to build structure, processes, and teams from the ground up in fast-growing environments</li> <li>Knowledge of hybrid cloud, IaaS, security, and digital transformation trends preferred</li> </ul>BenefitsThe Company offers eligible employees the flexibility to take as much vacation with pay as they deem consistent with their duties, the company’s needs, and its obligations; seven paid holidays throughout the calendar year; and up to 160 hours of paid wellness annually for their own wellness or that of family members. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave. About Us Cox Communications is all about creating moments of real human connection; and for employees, that’s true both in the workplace and in the problems we solve for customers. From building advertising solutions to unleashing IoT technologies to creating an exceptional experience for customers in our retail locations and online, we’re creating a world that is smarter and more connected. Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page. Cox is an Equal Employment Opportunity employer – All qualified applicants/employees will receive consideration for employment without regard to that individual’s age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship.Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship. <h3> </h3>Application Deadline: 06/05/2025

Director, Product Marketing (RapidScale)

CompanyCox Automotive - USAJob Family GroupCustomer Care GroupJob ProfileTechnical Customer Care Specialist IManagement LevelIndividual Contributor Flexible Work Option Can work remotely anywhere in the specified countryTravel %NoWork ShiftDayCompensationHourly base pay rate is $16.15 - $24.23/hour. The hourly base rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate’s knowledge, skills, and abilities. Position may be eligible for additional compensation that may include commission (annual, monthly, etc.) and/or an incentive program.Job DescriptionThis is a fully remote position-must be able to work any shift during business hours, currently Monday - Saturday, 7AM - 7PM central time zone (hours subject to change to meet business needs). Currently, 10am-7pm Central is needed. Key Responsibilities <ul> <li>The Customer Care Specialist will be responsible for routine customer questions relating to product usage, as well as technical support issues relating to the Dealertrack family of products</li> <li>Handle routine customer questions relating to product usage, as well as technical support issues</li> <li>Maintains expert-level knowledge of Dealertrack Solutions and Products</li> <li>Develops and maintains strong technical expertise in Dealertrack products and those devices and platforms upon which the products function</li> <li>Accurately logs all customer information in the CRM customer ticketing system</li> <li>Adhere to corporate objectives for ticket processing and associated support service level agreements for response time and ticket closure</li> <li>Follow-up skills</li> <li>Ability to handle and respond to multiple open issues</li> <li>Able to work independently with little direction and multi-task and handle various tickets at once while being extremely productive and timely</li> <li>Ability to work required shifts both independently and within a team organization</li> <li>Facilitate communication from Support Team to other departments as needed to complete Cases</li> </ul>Qualifications Minimum:<ul> <li>High School Diploma/GED</li> <li>Generally, less than 2 years of experience</li> <li>Must be flexible to work any shift during business hours, currently Monday - Saturday, 7AM - 7PM central time zone (hours subject to change to meet business needs)</li> <li>Hours are extended and varied must have the ability to accommodate a flexible schedule and work overtime as needed</li> <li> Follow-up/follow-through skills required</li> <li>Ability to handle and respond to multiple open issues</li> <li>Able to work independently with little direction and multi-task and handle various tickets at once while being extremely productive and timely</li> <li>Customer-oriented background</li> <li>Knowledge of various computer applications including experience with business support applications such as MS Office (Word, PowerPoint, and Excel) required</li> <li>Excellent oral and written communication skills</li> <li>Experience working in a team environment and assisting others as applicable</li> <li>Requires attention to detail and the ability to adapt to change</li> <li>Ability to type 40+ WPM</li> </ul>Preferred:<ul> <li>Associate's degree or Technical Certification or equivalent work experience</li> <li>Technical background preferred </li> </ul>Drug TestingTo be employed in this role, you’ll need to clear a pre-employment drug test. Cox Automotive does not currently administer a pre-employment drug test for marijuana for this position. However, we are a drug-free workplace, so the possession, use or being under the influence of drugs illegal under federal or state law during work hours, on company property and/or in company vehicles is prohibited.BenefitsEmployees are eligible to receive a minimum of sixteen hours of paid time off every month and seven paid holidays throughout the calendar year. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave. About Us Through groundbreaking technology and a commitment to stellar experiences for drivers and dealers alike, Cox Automotive employees are transforming the way the world buys, owns, sells – or simply uses – cars. Cox Automotive employees get to work on iconic consumer brands like Autotrader and Kelley Blue Book and industry-leading dealer-facing companies like vAuto and Manheim, all while enjoying the people-centered atmosphere that is central to our life at Cox. Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page. Cox is an Equal Employment Opportunity employer – All qualified applicants/employees will receive consideration for employment without regard to that individual’s age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship.Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship. <h3> </h3>Application Deadline: 06/12/2025

Technical Customer Care Specialist I

CompanyCox Automotive - USAJob Family GroupCustomer Care GroupJob ProfileClient Relationship Manager IVManagement LevelManager - Non People Leader Flexible Work Option Can work remotely anywhere in the specified countryTravel %Yes, 5% of the timeWork ShiftDayCompensationCompensation includes a base salary of $87,200.00 - $130,800.00. The base salary may vary within the anticipated base pay range based on factors such as the ultimate location of the position and the selected candidate’s knowledge, skills, and abilities. Position may be eligible for additional compensation that may include an incentive program.Job DescriptionThe Client Relationship Manager IV is a proactive and results-driven individual whose responsibility will be to oversee and strengthen relationships within our Finance and Insurance Aftermarket Network (FIAN). This role will the primary point of contact for our partners, focusing on building strategic relationships, conducting ongoing business reviews, and identifying opportunities to enhance revenue and expand our service offerings. This individual will be skilled in client engagement, data-driven analysis, and collaborative problem solving. They will work closely with partners to understand their evolving needs, surface actionable insights, and ensure our products align with their business goals. Additionally, the feedback received from these partners will be critical in guiding our product development efforts to better meet and exceed customer expectations and market demands. The Client Relationship Manager will partner with our FIAN team for the retention and growth of the Finance and Insurance Aftermarket Network. He/She will monitor partner performance, retention, and revenue to identify trends and opportunities for growth. He/She will also support the creation of partner agreements and own their delivery and execution.Primary Responsibilities:<ul> <li>Establish and manage relationships with our Finance and Insurance providers and partners to help them derive maximum value from their partnership with FIAN.</li> <li>Collaborate, working with product, marketing, readiness, sales, billing, and support teams to ensure successful initiative execution, implementation and support delivery.</li> <li>Monitor the financial health of the partners and providers and build strategic plans to retain and grow revenue. They will also closely manage these partners to understand their evolving needs and look to grow additional rooftop and transactional revenue to assist in meeting CAI goals. </li> <li>Provide monthly service reviews to our top providers and partners highlighting service metrics, product enhancements, and KPI/SLA updates.</li> <li>Weekly report out to leadership CAI, program or OEM related wins, challenges, asks and/or program opportunities.</li> <li>Provide CAI leaders feedback on product, financial, operations, and support opportunities for the FIAN product that has been shared by providers/partners.</li> <li>Negotiation of business terms and management for our partners</li> <li>Continually evaluates processes, methodologies and tools as opportunities for innovation and efficiency.</li> <li>Serves as the point of contact for escalations within product and sales around client requests.</li> <li>Create and analyze business cases to determine project viability</li> </ul>Minimum Qualifications:<ul> <li>Bachelor’s degree in technical, business, or management and/or equivalent experience</li> <li>Team player with excellent work habits and interpersonal skills</li> <li>Exceptional organization and prioritization</li> <li>Analytical and Strategic thinking</li> <li>Problem resolution and creative thinking</li> <li>Executive-level communication and interpersonal skills</li> <li>Experience dealing with large partners</li> <li>Demonstrated ability to work with and support cross-functional teams</li> <li>Self-Starter who desires to show ownership and commitment to the job and who can work effectively across departments and/or Cox Automotive entities</li> <li>Ability to travel up to 5% of the time (approximately once/yr)</li> </ul>Preferred Qualifications:<ul> <li>Experience managing 15 partners</li> <li>Salesforce experience</li> <li>Background in Automotive and Finance Operations</li> </ul>Drug TestingTo be employed in this role, you’ll need to clear a pre-employment drug test. Cox Automotive does not currently administer a pre-employment drug test for marijuana for this position. However, we are a drug-free workplace, so the possession, use or being under the influence of drugs illegal under federal or state law during work hours, on company property and/or in company vehicles is prohibited.BenefitsThe Company offers eligible employees the flexibility to take as much vacation with pay as they deem consistent with their duties, the company’s needs, and its obligations; seven paid holidays throughout the calendar year; and up to 160 hours of paid wellness annually for their own wellness or that of family members. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave. About Us Through groundbreaking technology and a commitment to stellar experiences for drivers and dealers alike, Cox Automotive employees are transforming the way the world buys, owns, sells – or simply uses – cars. Cox Automotive employees get to work on iconic consumer brands like Autotrader and Kelley Blue Book and industry-leading dealer-facing companies like vAuto and Manheim, all while enjoying the people-centered atmosphere that is central to our life at Cox. Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page. Cox is an Equal Employment Opportunity employer – All qualified applicants/employees will receive consideration for employment without regard to that individual’s age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship.Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship. <h3> </h3>Application Deadline: 06/14/2025

14 Cox Automotive Inc. Jobs