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<h2>DESCRIPTION</h2> Our Site Leader is responsible for all budgetary, people development and operations objectives. The Site Leader is responsible for all aspects of operation or functions at the site. Additional responsibilities include managing and leading a team of Operations and Area Managers, coaching and mentoring the team to ensure performance objectives are met, building positive employee relations and building leadership bench strength within the Fulfillment Center. Responsibilities: • Drives creation of quality initiatives, process change initiatives and other Lean initiatives to enable their functional area and ultimately the FC to meet and exceed business plan. • Responsible for the overall safety, quality and performance and customer experience of either Inbound or Outbound operations. • Will set and clarify requirements and expectations for Operations and Area Managers. Measures performance, provides feedback, and holds Ops Managers accountable for their performance and the performance of their departments. • Leverages the Operations and Area Managers by sourcing and nurturing ideas, and rolling them into the creation of improvement plans for the functional area. • Takes proactive steps to ensure that best practices are shared across all departments, shifts and among the network. • Works closely with support staff (HR, Finance, Facilities, Safety, IT and other Sr. Operations Managers) to build and secure support and resources for projects and initiatives in their area, as well as providing needed support and resources for other staff initiatives. Additional Job Elements: • Lift and move totes up to 49 pounds each • Regular bending, lifting, stretching and reaching both below the waist and above the head • Walking in the FC and around area with great frequency; facilities are over a quarter mile in length • Continual standing and/or walking an average of 5 miles daily • Ability to work in construction /distribution environments that may be noisy, unlit, unheated, not air-conditioned • Able to access all areas of building (ascending and descending ladders, stairs, gangways safely and without limitation) <h2>BASIC QUALIFICATIONS</h2> - A completed Bachelor’s Degree from an accredited university - 7+ years direct management experience, including a salaried workforce, in a manufacturing, production or distribution environment - Experience with performance metrics and process improvement and Lean techniques - Experience with the full staffing lifecycle, including interviewing, hiring, performance management, promotions and terminations - Candidates must be flexible to work a variety of hours as business demands, including overnight, weekends and holidays <h2>PREFERRED QUALIFICATIONS</h2> - Degree in Engineering, Operations or related field and MBA preferred - Experience with a contingent workforce during peak seasons - Ability to handle changing priorities and use good judgment in stressful situations - Interest in long-term career development through assignments in multiple FCs across the nation Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit <a href="https://www.amazon.jobs/en/disability/us" target="_blank">https://www.amazon.jobs/en/disability/us</a>.&amp;ltbr/&amp;gt&amp;ltbr/&amp;gtAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit <a href="https://www.amazon.jobs/en/disability/us" target="_blank">https://www.amazon.jobs/en/disability/us</a>.

Amazon

Site Leader

<h2>DESCRIPTION</h2> Amazon’s Global Realty Organization is seeking a Disaster Recovery Project Manager to support cross-functional teams in managing physical repairs and recovery of buildings and assets following disaster events in North America. This incumbent will be part of a team of project managers on the Disaster Recovery &amp; Investigation (DRI) team within Global Realty - Risk Operations &amp; Resilience (ROR). This candidate will manage construction and restoration vendors, driving efficient decision making throughout the physical repair and recovery process. They will use project management core competencies in building construction, equipment maintenance, and/or restoration services. They will also support inventory assessment and disposition efforts for disasters involving damage to inventory. Due to the nature of the role in supporting Amazon facilities facing the aftermath of a disaster, this role has the ability to sit virtually within the US with easy access to air travel. The person in this role will participate in on-call rotations (including after hours, weekends, and holidays) for emergency response support. The role requires travel up to 40% within the US, Canada, and Mexico on short notice. Key job responsibilities - Advise site leadership during emergency response calls on facility re-entry, including recommending mitigations to emerging hazards and consultation with qualified professionals to access structure, utilities, equipment, health and environmental impacts. - Rotate on-call for crisis events, providing remote triage, staging of key vendors, and general management and oversight of vendors to manage cost and streamline recovery. - Deploy and/or provide dedicated remote support for developing and executing the recovery plan for damaged assets. - Where local resources are constrained, provide field-based rapid hazard assessments and damage assessments of buildings, equipment, and inventory leveraging the appropriate internal and external experts. - Identify critical path for facility and operational resumption, considering creative solutions to mitigate the operational impacts through partial physical recovery strategies. - Develop reconstruction and repair schedules, considering all critical dependencies, for assessing, investigating and repairing the facility. - Partner with critical on-site stakeholders and contributors in the recovery, including Operations, Construction, Maintenance, Safety, and Engineering, leading disparate teams through their respective roles and responsibilities in the triage, repair and recovery of the impacted facilities. - Develop reconstruction and repair schedules, considering all critical dependencies, for assessing, investigating and repairing the facility. - Partner with critical on-site stakeholders and contributors in the recovery, including Operations, Construction, Maintenance, Safety, and Engineering, leading disparate teams through their respective roles and responsibilities in the triage, repair and recovery of the impacted facilities. - Lead logistical coordination of Disaster Recovery vendors, supporting creative and safe solutions for optimal recovery. - Drive and monitor recovery efforts for major events until repairs are complete and operations resumed, including participation and/or leading daily vendor meetings and internal stakeholder calls, ranging from site leadership to executive management. - Provide ongoing management of key service providers, debriefing during and after events, and driving continuous improvement to response efforts. - Collect and report on key metrics of disaster events, throughout each recovery. - Work closely with Operations, Loss Prevention, Risk Management, and Safety on investigation efforts. - Participate and lead in after-action reviews. - Support the Disaster Recovery &amp; Investigation team during activation, including travel to disaster events where you will support launching new investigations into origin and cause, managing evidence, and ensuring chain of custody is maintained. - Support continuous improvement initiatives using metric-based methods to track and analyze key recovery metrics focused on time, cost, and quality. A day in the life Amazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include: 1. Medical, Dental, and Vision Coverage 2. Maternity and Parental Leave Options 3. Paid Time Off (PTO) 4. 401(k) Plan If you are not sure that every qualification listed describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply! <h2>BASIC QUALIFICATIONS</h2> - Bachelor’s Degree or 5 years of equivalent related experience, including written correspondence and documentation within emergency reconstruction - 5+ years (or 25+ projects) managing physical repairs or remediation for fires, floods, hurricanes, or other disasters impacting commercial/industrial buildings, assets, and/or key infrastructure - 5+ years as a Project Manager, Construction Manager, Project Engineer/Architect or similar in commercial/industrial construction experience <h2>PREFERRED QUALIFICATIONS</h2> - 3+ years managing physical repairs to commercial or industrial buildings, assets, and/or key infrastructure (water supplies, electrical grid, etc.) - 3+ years in commercial/industrial insurance as a field-based property claims adjuster, builders risk adjuster or similar or technical consultant. - 3+ years as a remediation consultant with training and experience in IICRC. - Advanced knowledge of design and repair practices of commercial buildings, critical building systems, and real estate infrastructure - Project Management Professional (PMP) certification or similar with ability to set timelines, milestones, and track toward completion within a high-stress, fast paced environment - Amazon operations experience in leadership position with familiarity with inventory disposition - Experience in writing complex procedure and protocol documentation - Availability for on-call rotations after hours and weekends for emergency response support in North America - Strong verbal and written communication skills with ability to communicate quickly, clearly, and effectively - Certification in FEMA disaster preparedness, Incident Command training, or equivalent Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit <a href="https://amazon.jobs/content/en/how-we-hire/accommodations" target="_blank">https://amazon.jobs/content/en/how-we-hire/accommodations</a> for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $111,400/year in our lowest geographic market up to $185,000/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit <a href="https://www.aboutamazon.com/workplace/employee-benefits" target="_blank">https://www.aboutamazon.com/workplace/employee-benefits</a>. This position will remain posted until filled. Applicants should apply via our internal or external career site.

DRI Project Manager, Disaster Recovery and Investigations

<h2>DESCRIPTION</h2> This is NOT a remote position. This is for Military Referrals Nationwide. Our WW Operations network delivers millions of packages and smiles to Amazon customers every day. We are looking for motivated, customer-focused individuals who want to join our team as an Area Manager. In this role, you will lead a team of hourly workforce and will be responsible for engaging your team during their shifts to maintain the highest levels of safety, quality, attendance, and performance. You will also play a key role in maintaining our customer expectations to ensure customer orders are delivered at the right time, to the right location. Our Operation’s workflow has three major components: First mile - where the product is housed and ready for order; Middle mile - where the order is hauled to your area; and Last mile - when the product is delivered to the customer’s door. Please note that all workflows have slight building variations, but one thing is constant: our vision and dedication to the customer. Key job responsibilities * Support, mentor, and motivate your hourly workforce * Manage safety, quality, productivity, and customer delivery promises * Collaborate with all support teams including Safety, Engineering, Loss Prevention, Quality Assurance, Human Resources to develop plans to meet business objectives * Lift up to 49 pounds and frequently push, pull, squat, bend, and reach * Stand/walk for up to 12 hours during shifts * Work in an environment where the noise level varies and can be loud * Work in an environment that is subject to variable temperatures and weather (delivery stations include outside loading departments) * Continuously climb and descend stairs (applies to sites with stairs) Our fulfillment network launches new Operations sites every year, providing various opportunities for your professional growth. We hire Area Managers based on location preference and the business’ current openings. <h2>BASIC QUALIFICATIONS</h2> - 2+ years of employee and performance management experience - Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience - Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays <h2>PREFERRED QUALIFICATIONS</h2> - Experience managing a team of 20+ employees - Experience with process improvements (Lean process, Kaizen, and/or Six Sigma) - Excellent customer service, communication, and interpersonal skills - A Bachelor’s or Master’s degree in Engineering, Operations, Supply Chain/Logistics, or a related field. - Industry experience in: retail, F&amp;B, military, manufacturing, automotive, biotech, electronics, energy, instrumentation, machinery, defense/aerospace, medical, cosmetics, production or distribution environments. Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit <a href="https://amazon.jobs/content/en/how-we-hire/accommodations" target="_blank">https://amazon.jobs/content/en/how-we-hire/accommodations</a> for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $61,400/year in our lowest geographic market up to $100,000/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit <a href="https://www.aboutamazon.com/workplace/employee-benefits" target="_blank">https://www.aboutamazon.com/workplace/employee-benefits</a>. This position will remain posted until filled. Applicants should apply via our internal or external career site.

Area Manager - (Referral for Military Members), MTA

<h2>DESCRIPTION</h2> The Customer Engagement Technologies (CET) organization powers Customer Service (CS) by developing elegant Customer and Customer Service Associate (CSA) facing products globally. These products offer effortless self-service and automated solutions to our customers. If customers prefer to interact with a human, we enable CSAs to effectively and elegantly solve customers’ issues using our associate-facing products powered through human-centered design. One of these solutions is a new translation system deploying neural machine translation technology (through AWS Translate models) that aims to support high-quality, real-time translations for up to 39 languages. By applying automated translations to text-based customer service channels (e-mail, chat, Message Us, and CS Chatbot), the product’s vision is to remove language as a barrier and enable flexibility in the CS labor force. Ultimately, Amazon will be capable of supporting customers anywhere around the world, irrespective of the language the CSA is speaking. Our team is looking for a talented Machine Learning Data Associate (MLDA)- Specialist Italian to drive Italian-to-English and English-to-Italian machine translation improvements in partnership with the Machine Learning team. Specifically, you will audit cross-language interactions on text-based channels, review and assess the quality of the machine translations in each direction, and inform on the highest priority machine translation improvement opportunities that will enhance the customer experience. You will work with Program and Product Managers to determine opportunities for optimizing the quality auditing and machine translations improvement processes, augmenting the customer experience through product testing, and executing the machine learning roadmap for the product. You will be part of a Global Product Management team whose innovations and strategies will influence what we build and how we surface information to solve customers’ issues globally. A successful candidate is a native Italian speaker who also speaks English fluently, is extremely detail-oriented, an effective communicator, has demonstrated the ability to earn the trust of stakeholders across a cross-functional team of individuals, is data-driven, and has a strong eye for opportunities. You should be customer-obsessed and not afraid to analyze thousands of interactions. You are willing to experiment, fail fast, learn, and iterate to improve. Furthermore, you understand and account for the implications of your work on front line operations. Key job responsibilities - Native-level translation and localization skills in Italian - Proficiency in testing and content reading in Italian, with the ability to document outcomes in English for stakeholders - Utilization of Italian skills to support internal and external customers and related products - Competence in navigating various internal tools to understand the customer journey - Strong attention to detail and commitment to quality - Adaptability to work in a dynamic environment and willingness to change priorities on short notice - Must be fluent in Italian and English A day in the life Key daily activities include but are not limited to: - Localization/Translation - Testing various workstreams - Contact Reading in native language while documenting findings in English - Stakeholder management Benefits Summary: Amazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include: 1. Medical, Dental, and Vision Coverage 2. Maternity and Parental Leave Options 3. Paid Time Off (PTO) 4. 401(k) Plan About the team Omni MLDA is a division of Customer Engagement Technologies (CET), partnering with key stakeholders to: - Automate customer service processes - Enhance the end-to-end customer experience <h2>BASIC QUALIFICATIONS</h2> - Fluency in Italian and English (verbal and written communication) - 1+ years business experience in localization and translation - Strong attention to details - Exceptional communicational skills - Customer service experience - Experience working in complex and frequently-changing environments - Ability to interpret customer need and being able to frame that as clear requirements <h2>PREFERRED QUALIFICATIONS</h2> - Project planning experience, including project scoping, deadline-setting, backlog maintenance, and reporting - Bachelor's Degree - Practical knowledge of data processing needs and trade-offs - Experience working with machine learning, Artificial intelligence, natural language understanding data Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit <a href="https://amazon.jobs/content/en/how-we-hire/accommodations" target="_blank">https://amazon.jobs/content/en/how-we-hire/accommodations</a> for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $32,700/year in our lowest geographic market up to $70,000/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit <a href="https://www.aboutamazon.com/workplace/employee-benefits" target="_blank">https://www.aboutamazon.com/workplace/employee-benefits</a>. This position will remain posted until filled. Applicants should apply via our internal or external career site.

Bilingual Machine Learning Data Associate - Italian (Remote), Customer Engagement Technology

<h2>DESCRIPTION</h2> At Ring and Blink CS, we're revolutionizing the smart home security experience through AI/ML solutions that anticipate customer needs. We're seeking a thought leader Technical Program Manager to drive the development and adoption of next-generation customer support technologies that will redefine industry standards. Key job responsibilities In this role, you will have the opportunity to drive the implementation and adoption of AI/ML technologies, shaping the future of customer support experiences. Key job responsibilities You possess an established program management track record, experience leading mission-critical technical initiatives, and a well-rounded background in automation, AI/ML technologies. You thrive in an entrepreneurial environment and excel at navigating ambiguity and competing priorities. This means you are not only able to develop and drive high-level strategic initiatives but can also roll up your sleeves and lead execution. You will be responsible for leading and coordinating the execution of AI/ML initiatives within RBKS Customer Support. You will collaborate with multiple technical and non-technical teams to ensure successful delivery of solutions and applications. Your leadership will be instrumental in building cohesive user experiences across the tools used to deliver world-class customer support. A day in the life • Explore emerging AI/ML technologies and trends, identifying opportunities to further optimize and automate customer support processes. • Collaborate with technical teams to evaluate and select the appropriate technologies and frameworks for developing intelligent self-service tools and automation solutions. • Engage with stakeholders from Customer Service, Product, and Leadership to gather requirements, define success metrics, and ensure solutions align with customer needs and business objectives. • Conduct design reviews and provide technical guidance to ensure solutions meet security, scalability, and performance standards. • Monitor project progress, identify risks and issues, and drive mitigating actions to keep initiatives on track for successful delivery. • Represent the voice of the customer by advocating for user-centric design principles and seamless integration of AI/ML capabilities into customer support workflows. • Analyze adoption metrics, gather user feedback, and work with teams to iterate and enhance solutions based on insights gained from real-world usage. About the team RBKS Customer Support is dedicated to transforming the customer experience through the strategic application of technology and innovation. We are a team of passionate problem-solvers who thrive on creating innovative solutions that redefine the industry standard for customer support. Our mission is to empower both our Customer Service (CS) associates and external customers with seamless, personalized experiences that anticipate their needs and provide proactive, consultative support. We leverage the latest advancements in AI, ML, and automation to develop intelligent self-service tools and seamlessly integrate human support. Our commitment to customer privacy, security, and product expertise is at the core of everything we do, ensuring that we deliver exceptional experiences that build trust and loyalty with our customers. <h2>BASIC QUALIFICATIONS</h2> - 7+ years of technical product or program management experience - 5+ years of working directly with engineering teams experience - Experience managing programs across cross functional teams, building processes and coordinating release schedules - 5+ years of experience in a technical role focused on automation, AI, and/or ML <h2>PREFERRED QUALIFICATIONS</h2> - Strong leadership, communication, stakeholder management abilities, and ability to thrive in ambiguous environments to drive complex technical programs/projects Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit <a href="https://amazon.jobs/content/en/how-we-hire/accommodations" target="_blank">https://amazon.jobs/content/en/how-we-hire/accommodations</a> for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $133,900/year in our lowest geographic market up to $231,400/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit <a href="https://www.aboutamazon.com/workplace/employee-benefits" target="_blank">https://www.aboutamazon.com/workplace/employee-benefits</a>. This position will remain posted until filled. Applicants should apply via our internal or external career site.

Sr. TPM, AI, Ring, Blink, Key and Sidewalk

<h2>DESCRIPTION</h2> Project Kuiper is an initiative to launch a constellation of Low Earth Orbit satellites that will provide low-latency, high-speed broadband connectivity for Mobility customers worldwide. Amazon Kuiper is looking for experienced, self-starter Sales professional to drive adoption of Kuiper broadband and additional services with Mobility partners and end users. This is an exciting opportunity to shape the definition and execution of the Amazon Kuiper sales pipeline around the world. Amazon Kuiper Mobility solutions support airlines, business aviation owners, machinery, rail and delivery OEMs, shipping and energy companies and many more use cases where satellite end points are connected on moving customer end points. This position may require access to information, technology, or hardware that is subject to export control laws and regulations, including the Export Administration Regulations (EAR) and the International Traffic in Arms Regulations (ITAR). Employment in this position is contingent upon obtaining any required export licenses or other approvals from the United States government. As such, the successful candidate must be eligible to obtain any necessary export licenses or approvals based on their nationality, citizenship, and any other factors considered by the applicable export control regulations. Key job responsibilities • Contribute to the build out of Amazon Kuiper service revenue with specific focus on Mobility partners and end users. • Be customer obsessed. Think on behalf of the customer and work to meet the customer’s stated and unstated needs and aspirations • Execute strategic and tactical sales initiatives while working with key internal stakeholders (e.g., Amazon Kuiper product and engineering teams, legal, finance) and sales team colleagues. • Be the internal coordinator supporting complex contract negotiations and complex business requirements and activities which deliver results. • Adept at thinking strategically and analytically about business priorities, product, and technical challenges, with the ability to deliver target based results working cross-organizationally. • Excellent written and verbal communications including a passion for writing detailed strategic documents and a preference for a second fluent spoken language. • Consistently exceeds key performance metrics and delivers results. • Experience driving consensus across multiple internal and external stakeholders. • Must be able to articulate business value &amp; technical approach. A day in the life Kuiper's sales strategy and Go-To-Market plan is well defined and yet each working day is different from the next. The satellite Mobility sector is global and our customer engagements take us around the world whether on video calls on supporting face to face engagements. We may start the day with a customer call with Australia and finish the day with a channel partner meeting in Austin. Taking time during a busy day to evaluate critical data points and develop strategies and tactics is important. As is the process of codifying these decisions and their outcomes. <h2>BASIC QUALIFICATIONS</h2> Bachelor's degree. Experience working with emerging technology solutions and providers including experience with cloud computing technology. Experience driving consensus across multiple internal and external stakeholders. Experience working with product management or participating in technical integrations. Experience with development and support in negotiation of commercial frameworks. Must be able to articulate business value &amp; technical approach. Excellent English language written and communication skills with a preference for a second fluent spoken language. <h2>PREFERRED QUALIFICATIONS</h2> Experience developing, negotiating and executing business agreements experience Experience in one or more of the following industry sectors: Automotive/Land-Mobile, Aviation or Maritime. Direct experience in customer-facing role interacting with multinational customer organizations. Understanding of Cloud Services and Content delivery. Experience in satellite communications. Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit <a href="https://amazon.jobs/content/en/how-we-hire/accommodations" target="_blank">https://amazon.jobs/content/en/how-we-hire/accommodations</a> for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $153,000/year in our lowest geographic market up to $252,900/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. This position is eligible for variable pay via a sales compensation plan. These plans pay according to achievement level against sales targets and/or business objectives. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit <a href="https://www.aboutamazon.com/workplace/employee-benefits" target="_blank">https://www.aboutamazon.com/workplace/employee-benefits</a>. This position will remain posted until filled. Applicants should apply via our internal or external career site.

Americas Sales Manager, Kuiper Mobility Business Unit

<h2>DESCRIPTION</h2> Amazon’s Information Security Penetration Testing Team is seeking a Security Engineer to help keep Amazon secure for its customers. In this role, you will attack Amazon’s services, applications, and websites to discover security issues and report them to our internal technology teams. This position will provide you with challenging opportunities, both technologically and as a leader, but will also be a great deal of fun if hacking Amazon alongside a team of highly skilled individuals sounds exciting to you. A Security Engineer at Amazon is expected to be strong in multiple domains. Engineers in this role work closely with teams throughout the Amazon Security organization, as well as provide technical leadership and advice to teams and leaders throughout Amazon. You will be in direct contact with teams in a variety of business verticals, giving you first hand knowledge about how Amazon is built and how it operates at a deep, technical level. Additionally, you will leverage the knowledge you gain about Amazon to find new ways to break services and technologies throughout the company. Engineers in this role must show exemplary judgment in making technical trade-offs between short-term fixes and long-term security and business goals. You will demonstrate resilience and navigate ambiguous situations with composure and tact. You will be expected to provide thought leadership for the organization as you discover, invent, and innovate throughout the course of your duties. Above all else, a strong sense of customer obsession is necessary to focus on the ultimate goal of keeping Amazon and its customers secure. Key job responsibilities - Conducting high quality application penetration tests independently, or as part of a team - Creating detailed engagement plans and thoroughly documenting findings, gaps, and remediation recommendations - Contributing to team tooling, innovation, and process improvements - Communicating and collaborating with partner security teams, service owners, and senior leadership to influence and prioritize the resolution of discovered security findings About the team About Amazon Security Diverse Experiences Amazon Security values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why Amazon Security? At Amazon, security is central to maintaining customer trust and delivering delightful customer experiences. Our organization is responsible for creating and maintaining a high bar for security across all of Amazon’s products and services. We offer talented security professionals the chance to accelerate their careers with opportunities to build experience in a wide variety of areas including cloud, devices, retail, entertainment, healthcare, operations, and physical stores. Inclusive Team Culture In Amazon Security, it’s in our nature to learn and be curious. Ongoing DEI events and learning experiences inspire us to continue learning and to embrace our uniqueness. Addressing the toughest security challenges requires that we seek out and celebrate a diversity of ideas, perspectives, and voices. Training &amp; Career Growth We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, training, and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve. <h2>BASIC QUALIFICATIONS</h2> - 3+ years of programming in Python, Ruby, Go, Swift, Java, .Net, C++ or similar object oriented language experience - Bachelor's degree in computer science or equivalent - 3+ years of any combination of the following: threat modeling experience, secure coding, identity management and authentication, software development, cryptography, system administration and network security experience - 3+ years of experience in a penetration testing or similar offensive security role <h2>PREFERRED QUALIFICATIONS</h2> - Experience with AWS products and services - 1+ years experience with GenAI application penetration testing (prompt testing), network penetration testing, and/or mobile penetration testing Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit <a href="https://www.amazon.jobs/en/disability/us" target="_blank">https://www.amazon.jobs/en/disability/us</a>. Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $136,000/year in our lowest geographic market up to $212,800/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit <a href="https://www.aboutamazon.com/workplace/employee-benefits" target="_blank">https://www.aboutamazon.com/workplace/employee-benefits</a>. This position will remain posted until filled. Applicants should apply via our internal or external career site.

Security Engineer II, Offensive Security Penetration Testing

<h2>DESCRIPTION</h2> This is not a corporate, remote or office-based position. This is a full-time, entry level position located within one of Amazon’s fulfillment centers, sort centers, delivery stations or other operations buildings. Amazon is seeking customer focused individuals to lead a team of hourly employees across our cutting-edge Operations network! Our warehouses are fast-paced environments where standing, walking, and having on-the-production floor conversations are common as a supply chain leader. As an Area Manager, you will be responsible for engaging, leading and developing your team in a warehouse environment. Your main focus will be motivating, mentoring, and managing your team to meet goals. Amazon provides extensive training and development to become an exceptional people leader. As a people manager, you will ensure that your team has all the tools needed to succeed and maintain the highest levels of safety, quality, attendance and performance at work. Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $61,100/year in our lowest geographic market up to $73,300/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit <a href="https://www.aboutamazon.com/workplace/employee-benefits" target="_blank">https://www.aboutamazon.com/workplace/employee-benefits</a>. This position will remain posted until filled. Applicants should apply via our internal or external career site. Benefits: Medical, financial, and/or other benefits (<a href="http://www.amazon.jobs/en/benefits" target="_blank">www.amazon.jobs/en/benefits</a>) Visit <a href="http://www.aboutamazon.com/workplace/facilities" target="_blank">www.aboutamazon.com/workplace/facilities</a> to find more information on each of our building types. Please note we are not able to provide sponsorship now or in the future for these positions. Eligible candidates must have work authorization without employer intervention to be considered. This posting encompasses all openings in the state(s) listed in title. Site placement is determined by aligning your location preferences with location availability after your interview. Relocation benefits are offered at time of offer to eligible candidates. Key job responsibilities • Support, mentor and motivate 50-100 direct report Amazon Associates • Work independently and operate in an autonomous environment • Stand/walk during shifts lasting up to 12 hours • Willing and able to regularly work shift patterns that include nights, weekends, and/or holidays based on business needs. While shifts vary site to site, most follow a fixed 4-day work week with 3 days off. • Oversee truck deliveries, handle and sort packages using pallet jacks, operate PIT equipment (at applicable facilities) and step in as needed. • Work in an environment where the noise level varies • Lift up to 49 pounds and frequently push, pull, squat, bend and reach • Climb and descend stairs (when applicable) <h2>BASIC QUALIFICATIONS</h2> • A bachelor’s or master’s degree with all requirements completed between May 2023 and August 2025. (You must have all degree requirements met before your first day). <h2>PREFERRED QUALIFICATIONS</h2> • Strong communication skills, both verbal and written • Excellent customer service and interpersonal skills • Currently enrolled in or graduated with a Bachelor’s or Master’s degree in Supply Chain, Business/Management, Engineering or another related field. Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit <a href="https://amazon.jobs/content/en/how-we-hire/accommodations" target="_blank">https://amazon.jobs/content/en/how-we-hire/accommodations</a> for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Area Manager 2025 -  IA, NE, ND, SD (Recent and Upcoming Graduates)

<h2>DESCRIPTION</h2> This is NOT a remote position. This is for Military Referrals Nationwide. Our WW Operations network delivers millions of packages and smiles to Amazon customers every day. We are looking for motivated, customer-focused individuals who want to join our team as an Operations Manager. In this role, you will lead and develop a team of salaried and hourly talent. You will be responsible for engaging your team during their shifts to maintain the highest levels of safety, quality, attendance, and performance. To achieve this, managers are expected to provide their team with the tools needed for success while driving improvements in productivity and efficiency through data-driven decisions and analytical problem-solving. You will also play a key role in maintaining our customer expectations to ensure customer orders are delivered at the right time, to the right location. Our Operation’s workflow has three major components: First mile - where the product is housed and ready for order; Middle mile - where the order is hauled to your area; and Last mile - when the product is delivered to the customer’s door. Please note that all workflows have slight building variations, but one thing is constant: our vision and dedication to the customer. Key Responsibilities and Job Elements: - Support, mentor, and motivate your salaried and hourly workforce - Lead large-scope projects with site and regional impact - Build and execute productivity plans through forecast reviews, determining productivity requirements, and partnering with other Leaders to load balance - Manage safety, quality, productivity, and customer delivery promises - Collaborate with all support teams including Safety, Engineering, Loss Prevention, Quality Assurance, Human Resources to develop plans to meet business objectives - Lift up to 49 pounds and frequently push, pull, squat, bend, and reach - Stand/walk for up to 12 hours during shifts - Work in an environment where the noise level varies and can be loud - Work in an environment that is subject to variable temperatures and weather (delivery stations include outside loading departments) - Continuously climb and descend stairs (applies to sites with stairs) Our fulfillment network launches new Operations sites every year, providing various opportunities for your professional growth. We hire Operations Managers based on location preference and the business’ current openings. <h2>BASIC QUALIFICATIONS</h2> - 3+ years of employee and performance management experience - Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience - Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays <h2>PREFERRED QUALIFICATIONS</h2> - 1+ years of performance metrics, process improvement or lean techniques experience - Experience managing a team of 2+ salaried employees and 70+ indirect employees - Experience scoping, leading, and implementing process improvements through: Lean process, Kaizen, and/or Six Sigma. - Demonstrated problem solving skills and analytical skills - Excellent customer service skills, communication skills and interpersonal skills - Track record of meeting or exceeding department performance goals - A Bachelor’s or Master’s degree in Engineering, Operations, Supply Chain/Logistics, or a related field. - Experience in: military, manufacturing, automotive, biotech, electronics, energy, instrumentation, machinery, defense/aerospace, medical, cosmetics, production, or distribution environments. Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit <a href="https://amazon.jobs/content/en/how-we-hire/accommodations" target="_blank">https://amazon.jobs/content/en/how-we-hire/accommodations</a> for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $81,900/year in our lowest geographic market up to $150,100/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit <a href="https://www.aboutamazon.com/workplace/employee-benefits" target="_blank">https://www.aboutamazon.com/workplace/employee-benefits</a>. This position will remain posted until filled. Applicants should apply via our internal or external career site.

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