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R10068953 Welding Process Specialist (Open)Location:Tulsa, OK - Peoria - Cust. installations<h2>How will you CONTRIBUTE and GROW?</h2>Position: Welding Process Specialist Location: Tulsa, OK How will you CONTRIBUTE and GROW? The Welding Process Specialist is a technical sales position responsible for developing Airgas specific selling expertise of welding processes and applications. This position works closely with commercial teams gaining experience utilizing the Airgas Advanced Fabrication Sales Methodology which includes the Airgas Efficiency Analysis &amp; Engineered Cost Reductions. The Welding Process Specialist interacts with a broad spectrum of Airgas associates, external vendors and suppliers as well as existing and prospective customers.In particular, you will: <ul> <li>Responsible for growing profitable sales of welding processes and welding applications to both new and existing small and large customers and prospects.</li> <li>Works to develop in-depth technical knowledge to become proficient at matching customer needs with the appropriate Airgas products and services, to address customer inquiries, and to provide customer service.</li> <li>Develops an understanding and ability to utilize the Airgas sales tools (efficiency analysis, welding surveys, scope of work) to promote sales and margin profitability. </li> <li>Travels to customer sites to gain an understanding of the customer’s current welding processes and help in determination of what Airgas welding solutions would further benefit the customer. </li> <li>Provides to customers sales knowledge and marketing literature to promote the Airgas Shielding Gases, welding products and services. </li> <li>Upgrades selling skills and technical/product knowledge becoming well-versed in flexible and fixed automation applications and CNC cutting systems. </li> <li>Operates in a safe manner at all times and is a proactive advocate of safety promoting safety by example and aggressively promoting safety with other associates and customers. </li> <li> Special projects and other duties as required. </li> </ul><h2>________________________</h2><h2>Are you a MATCH? </h2>Are you a MATCH? OTHER SKILLS AND ABILITIES<ul> <li>Demonstrates both a strong interest and basic knowledge and understanding of welding processes and applications. </li> <li>Demonstrated relationship management &amp; consultative aptitude with the ability to problem-solve and devise technical solutions for the customer. </li> <li>Ability to build effective relationships with all levels and roles both within Airgas and outside the organization. Knowledge of the principles of TQM, Lean and/or Six Sigma. </li> <li>Strong mathematical, problem solving and analytical skills with the ability to apply to customer sales analysis and cost comparisons. </li> <li>Communicates effectively both verbally and in writing; listens effectively and clarifies information as needed; works well with others in a cross-functional team environment across the organization knowing who to engage to achieve results. Uses candor and sensitivity in their dealings with others. </li> <li>Self-motivated and results-oriented with excellent organizational and time management skills to include the ability to multi-task and be flexible. </li> <li>PC skills to include proficiency with Microsoft Office applications (Word, Excel, PowerPoint). </li> </ul>EDUCATION AND EXPERIENCE<ul> <li>Welding Engineering Degree preferred. In lieu of Welding Engineering degree, may accept Military Welding training, Bachelor’s degree in Engineering, or additional years of formalized welding training/ experience in lieu of formal education. </li> <li>Prior technical sales experience preferred. </li> <li>Four years of prior welding industry experience preferred.</li> </ul>CERTIFICATES, LICENSES, REGISTRATIONS<ul> <li>Certified Welding Inspector (CWI) required.</li> <li>Membership within the American Welding Society (AWS), American Society for Materials (ASM), American Society for Nondestructive Testing (ASNT), American Society for Quality (ASQ), American Society for Mechanical Engineers (ASME) and/or Society for Mechanical Engineering (SME) highly desirable. </li> <li>Must have a valid Drivers License.</li> </ul>LANGUAGE SKILLS <ul> <li>Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. </li> <li>Ability to write routine reports and correspondence. </li> <li>Ability to speak effectively before groups of customers or employees of an organization.</li> </ul>REASONING ABILITY<ul> <li>Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. </li> <li>Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.</li> </ul>COMPETENCIES<ul> <li> Accountability: Ability to accept responsibility and account for his/her actions. </li> <li> Accuracy: Ability to perform work accurately and thoroughly. </li> <li> Customer Oriented: Ability to take care of the customers' needs while following company procedures. </li> <li> Decision Making: Ability to make critical decisions while following company procedures. </li> <li> Detail Oriented: Ability to pay attention to the minute details of a project or task, </li> <li> Diversity Oriented: Ability to work effectively with people regardless of their age, gender, race, ethnicity, religion, or job type. </li> <li> Energetic: Ability to work at a sustained pace and produce quality work. </li> <li> Honesty / Integrity: Ability to be truthful and be seen as credible in the workplace. </li> <li> Initiative: Ability to make decisions or take actions to solve a problem or reach a goal. </li> <li> Organized: Possessing the trait of being organized or following a systematic method of performing a task. </li> <li> Reliability: The trait of being dependable and trustworthy. </li> <li> Responsible: Ability to be held accountable or answerable for one's conduct. </li> <li> Safety Awareness: Ability to identify and correct conditions that affect employee safety. </li> <li> Self Motivated: Ability to be internally inspired to perform a task to the best of one's ability using his or her own drive or initiative. </li> <li> Time Management: Ability to utilize the available time to organize and complete work within given deadlines. </li> <li> Sales Ability Statement: Ability to use appropriate interpersonal styles and communication methods to gain acceptance of a product, service, or idea. </li> </ul>PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.<ul> <li>While performing the duties of this job, the employee is regularly required to talk to and hear customers. </li> <li>The employee frequently is required to sit while traveling and while conducting administrative duties. </li> <li>Specific vision abilities required by this job include close vision, distance vision, and color vision.</li> <li>Employee must have the ability to wear Personal Protective Equipment (PPE) such as Safety Shoes, Safety Glasses, Hard Hat, and Metatarsals.</li> <li>Employee may frequently be required to transverse through office and/or manufacturing locations.</li> <li>Employee will frequently be required to actively listen and exchange information.</li> <li>Employee will be required to observe and assess information received via computer.</li> <li>Requires frequent use of computer, phone, and operation of a motor vehicle.</li> <li>May occasionally be required to position self to equipment and ascend/descend.</li> <li>May occasionally be required to move up to 60 lbs. and occasionally may be required to move 60 pounds or more with the aid of material handling equipment. </li> </ul>WORK ENVIRONMENT <ul> <li>The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.</li> <li>Frequent regional travel (up to 60% of work time) requiring overnight/weekend travel to meet deadlines.</li> <li>While performing the duties of this job, the employee is occasionally exposed to moving mechanical parts, risk of electrical shock, and outside weather conditions.</li> <li>Job requires visitation to various Airgas and customer sites, which have varying environments/conditions, layouts, and accessibility. </li> <li>The environment may contain loud noises and/or odors that may last for an extended period of time or on a continual basis. </li> </ul>About AirgasAirgas, an Air Liquide company, is a leading U.S. supplier of industrial, medical and specialty gasses, as well as hardgoods and related products; one of the largest U.S. suppliers of safety products.Through the passion and diversity of its 18,000 associates, Airgas fosters a culture of safety, customer success, sustainability and innovation. Airgas associates are empowered to share ideas, take initiative and make decisions.Airgas is a subsidiary of Air Liquide, a world leader in gasses, technologies and services for Industry and Health. Air Liquide is present in 78 countries with approximately 64,500 associates globally. Join us for a stimulating experience: you’ll find a world of learning and development opportunities where inventiveness is at the heart of what we do, in an open, collaborative and respectful environment.Your differences enhance our performanceAt Airgas, we are committed to building a diverse and inclusive workplace that embraces the diversity of our employees, our customers, patients, community stakeholders and cultures across the world.We welcome and consider applications from all qualified applicants, regardless of their race, gender, sexual orientation, religion, disability or any other protected characteristic. We strongly believe a diverse organization opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to innovate by living our fundamentals, acting for our success and creating an engaging environment in a changing world.EOE AA M/F/Vet/DisabilityQualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status, or disability________________________We care about and support our Airgas Families. This is evident not only through our competitive compensation but also through a comprehensive benefits package that includes medical, dental, and vision plans, vacation, sick time, floating holidays, and paid holidays for full-time employees. We provide a progressive parental leave package for our eligible Airgas parents, offering generous paid time off for the birth or placement of children, including 14 weeks of paid child birth benefit for birth mothers on leave, as well as paid parental leave benefits for other associates. Additionally, we offer our employees a 401k plan with company matching funds, tuition reimbursement, discounted college tuition for employees’ dependents, and an Airgas Scholarship Program for dependent children._________________________Your differences enhance our performanceAt Airgas, we are committed to building a diverse and inclusive workplace that embraces the diversity of our employees, our customers, patients, community stakeholders and cultures across the world.We welcome and consider applications from all qualified applicants, regardless of their race, gender, sexual orientation, religion, disability or any other protected characteristic. We strongly believe a diverse organization opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to innovate by living our fundamentals, acting for our success and creating an engaging environment in a changing world._________________________Equal Employment Opportunity Information We are an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic. Please click<a href="https://www.dol.gov/sites/dolgov/files/OFCCP/regs/compliance/posters/pdf/22-088_EEOC_KnowYourRights.pdf" target="_blank"> here</a> to view the EEO Know Your Rights poster and<a href="https://www.dol.gov/sites/dolgov/files/OFCCP/pdf/pay-transp_%20English_formattedESQA508c.pdf" target="_blank"> here</a> to view the Pay Transparency Nondiscrimination poster. Airgas, an Air Liquide Company invites any applicant and/or employee to review the Company’s written Affirmative Action Plan or Policy Statement. This plan or policy statement is available for inspection upon request.Airgas, an Air Liquide Company and its group of companies does not discriminate against qualified applicants with disabilities and is committed to providing reasonable accommodations to the known disabilities of such individuals so as to ensure equal access to benefits and privileges of employment. If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact us by email at <a href="#">us-accommodationrequest@airgas.com</a>._________________________<a href="http://www.airgas.com/california-privacy" target="_blank">California Privacy Notice</a>

Airgas Incorporated

Welding Process Specialist

Airgas, an Air Liquide company, is a leading U.S. supplier of industrial, medical and specialty gases, as well as hardgoods and related products; one of the largest U.S. suppliers of safety products. Through the passion and diversity of its 18,000 associates, Airgas fosters a culture of safety, customer success, sustainability and innovation. Airgas associates are empowered to share ideas, take initiative and make decisions. <h2>How will you CONTRIBUTE and GROW?</h2>Fills cryogenic liquids and pure non-flammable industrial gases according to Airgas Fill Plant Standard Operating Procedures. This position is based in Tulsa, OK.<h2>Work Schedule: Monday - Friday 5:00 am - 1:30 pm or 7:00 am to 3:30 pm</h2><ul> <li>Fills cryogenic liquids and pure non-flammable industrial gases according to Airgas Fill Plant Standard Operating Procedures by any of the following methods: (1) sets pressure gauge to specified reading and watches for indication of full cylinders; (2) adjusts valves and observes gauge to fill cylinder to specified pressure; (3) observes scale indicator to fill cylinders to specified weight; and (4) fills cylinder to full capacity, rolls cylinder onto scale and connects vent line to release excess gas and attain prescribed weight.</li> <li>Rolls cylinders onto platform, or positions cylinders in manifold racks manually or with the aid of material handling equipment.</li> <li>Tests gas for purity using testing equipment.</li> <li>Inspects or tests empty cylinders.</li> <li>Examines exterior of cylinder for surface defects such as dents, cracks, or burns, and deciphers whether or not to quarantine the cylinder for further inspection.</li> <li>Other duties may be assigned. </li> </ul><h2>________________________</h2><h2>Are you a MATCH? </h2><ul> <li>Forklift experience preferred </li> <li>Candidates must have valid employment authorization in the U.S. and must not require visa sponsorship now or in the future. This position is not open for non-immigrant visa sponsorship.</li> <li>Must have the ability to become Forklift Certified </li> </ul>________________________We care about and support our Airgas Families. This is evident not only through our competitive compensation but also through a comprehensive benefits package that includes medical, dental, and vision plans, vacation, sick time, floating holidays, and paid holidays for full-time employees. We provide a progressive parental leave package for our eligible Airgas parents, offering generous paid time off for the birth or placement of children, including 14 weeks of paid child birth benefit for birth mothers on leave, as well as paid parental leave benefits for other associates. Additionally, we offer our employees a 401k plan with company matching funds, tuition reimbursement, discounted college tuition for employees’ dependents, and an Airgas Scholarship Program for dependent children._________________________Your differences enhance our performanceAt Airgas, we are committed to building a diverse and inclusive workplace that embraces the diversity of our employees, our customers, patients, community stakeholders and cultures across the world.We welcome and consider applications from all qualified applicants, regardless of their race, gender, sexual orientation, religion, disability or any other protected characteristic. We strongly believe a diverse organization opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to innovate by living our fundamentals, acting for our success and creating an engaging environment in a changing world._________________________Equal Employment Opportunity Information We are an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic. Please click<a href="https://www.dol.gov/sites/dolgov/files/OFCCP/regs/compliance/posters/pdf/22-088_EEOC_KnowYourRights.pdf" target="_blank"> here</a> to view the EEO Know Your Rights poster and<a href="https://www.dol.gov/sites/dolgov/files/OFCCP/pdf/pay-transp_%20English_formattedESQA508c.pdf" target="_blank"> here</a> to view the Pay Transparency Nondiscrimination poster. Airgas, an Air Liquide Company invites any applicant and/or employee to review the Company’s written Affirmative Action Plan or Policy Statement. This plan or policy statement is available for inspection upon request.Airgas, an Air Liquide Company and its group of companies does not discriminate against qualified applicants with disabilities and is committed to providing reasonable accommodations to the known disabilities of such individuals so as to ensure equal access to benefits and privileges of employment. If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact us by email at <a href="#">us-accommodationrequest@airgas.com</a>._________________________<a href="http://www.airgas.com/california-privacy" target="_blank">California Privacy Notice</a>

Production Operator 1

R10068374 Customer Experience (CX) Accounts Receivable Supervisor - Gulf Coast (Open)Location:Tulsa, OK - W. 7th St. - Management<h2>How will you CONTRIBUTE and GROW?</h2>The Customer Experience (CX) Accounts Receivable Supervisor is responsible for the supervision of a team of CX Representatives and Specialists. This role will be responsible for evaluating and enhancing practices and procedures impacting the customer experience in an innovative, customer centric and commercially oriented environment with the expressed purpose of implementing digital capabilities to optimize each step of the customer journey and positively transform business processes. The goal is to create and maintain an effortless customer experience resulting in increased customer loyalty, advocacy, and increased purchases.<ul> <li>Develop and implement a plan to achieve the divisional accounts receivable goals, monitor/measure receivable performance and provide support/reporting to Division management.</li> <li>Provide training and education to CXRs and CXSs related to credit policies and procedures. Identify issues with billing, pricing or other customer experience areas. Escalate credit sign-offs as appropriate and ensure audits of customer accounts for compliance.</li> <li>Implement Division plans for maximizing cash collections and appropriate handling of the accounts receivable portfolio. </li> <li>Negotiate the resolution of collection matters with customers, escalating critical matters to CX Accounts Receivable Manager.</li> <li>Develop and maintain close working relationships with the Regional Company AVPs, DMs, Account Managers and Branch Managers.</li> <li>Work closely with the Division related to master data, customer pricing, sales tax, and cylinder control.</li> <li>Support the Division Customer Experience organization through goal-setting, evaluations, positive feedback, discipline and on-going coaching ensuring activities are performed within department and Company policy. </li> <li>Identify staffing issues with performance evaluations, training, and scheduling of resources.</li> </ul><h2>________________________</h2><h2>Are you a MATCH? </h2><ul> <li>Associate or Bachelor degree preferred and a minimum of two years in a team leader or supervisory role. Candidates without a degree need an additional two years supervisory experience. </li> <li>Two-plus years accounts receivable experience in a high-volume, fast-paced environment with some experience as a Customer Experience Representative a plus.</li> </ul>________________________We care about and support our Airgas Families. This is evident not only through our competitive compensation but also through a comprehensive benefits package that includes medical, dental, and vision plans, vacation, sick time, floating holidays, and paid holidays for full-time employees. We provide a progressive parental leave package for our eligible Airgas parents, offering generous paid time off for the birth or placement of children, including 14 weeks of paid child birth benefit for birth mothers on leave, as well as paid parental leave benefits for other associates. Additionally, we offer our employees a 401k plan with company matching funds, tuition reimbursement, discounted college tuition for employees’ dependents, and an Airgas Scholarship Program for dependent children._________________________Your differences enhance our performanceAt Airgas, we are committed to building a diverse and inclusive workplace that embraces the diversity of our employees, our customers, patients, community stakeholders and cultures across the world.We welcome and consider applications from all qualified applicants, regardless of their race, gender, sexual orientation, religion, disability or any other protected characteristic. We strongly believe a diverse organization opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to innovate by living our fundamentals, acting for our success and creating an engaging environment in a changing world._________________________Equal Employment Opportunity Information We are an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic. Please click<a href="https://www.dol.gov/sites/dolgov/files/OFCCP/regs/compliance/posters/pdf/22-088_EEOC_KnowYourRights.pdf" target="_blank"> here</a> to view the EEO Know Your Rights poster and<a href="https://www.dol.gov/sites/dolgov/files/OFCCP/pdf/pay-transp_%20English_formattedESQA508c.pdf" target="_blank"> here</a> to view the Pay Transparency Nondiscrimination poster. Airgas, an Air Liquide Company invites any applicant and/or employee to review the Company’s written Affirmative Action Plan or Policy Statement. This plan or policy statement is available for inspection upon request.Airgas, an Air Liquide Company and its group of companies does not discriminate against qualified applicants with disabilities and is committed to providing reasonable accommodations to the known disabilities of such individuals so as to ensure equal access to benefits and privileges of employment. If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact us by email at <a href="#">us-accommodationrequest@airgas.com</a>._________________________<a href="http://www.airgas.com/california-privacy" target="_blank">California Privacy Notice</a>

Customer Experience (CX) Accounts Receivable Supervisor - Gulf Coast

R10064257 Customer Experience (CX) AR Specialist - Strategic Accounts (Open)Location:Tulsa, OK - W. 7th St. - Management - Central BSC<h2>How will you CONTRIBUTE and GROW?</h2>As a CSR - AR Specialist you will be responsible for the daily tasks related to research efforts required for a portfolio of customer accounts. The CSR - AR Specialist communicates and supports the Division's collection goals, while providing quality customer service. The CSR - AR Specialist has an understanding of our company's credit and collection policies and procedures and will actively pursue knowledge of skills and tools to be used in all research and collection efforts. This position has a hybrid work arrangement with scheduled days in our downtown Tulsa office combined with days available to work from home, after initial training.In particular, you will:<ul> <li>Assist in the identification of account risks, potential credit problems, disputes and other customer issues.</li> <li>Communicate potential risks to Division Accounts Receivable Supervisor and related CSR - AR Collector.</li> <li>Escalate significant matters to Division Accounts Receivable Supervisor.</li> <li>Correct errors, including billing errors, misapplied payments, reversed late charges and over payments.</li> <li>When disputes are identified, provide detailed research.</li> <li>Research individual documents for proof of deliveries, cylinder exchanges, contract pricing and so forth.</li> <li>Employ all research skills so that a complete understanding of the dispute is obtained and can be adequately communicated to customers and/or CSR - AR Collector.</li> <li>Documentation is critical, log conversations, e-mails and other communications related to resolution efforts.</li> </ul><h2>________________________</h2><h2>Are you a MATCH? </h2><ul> <li>High school diploma or equivalent.</li> <li>1 to 3 years Customer Service and/or Accounts Receivable experience preferred.</li> <li>Understanding of quality customer service and the relationship to collection efforts.</li> <li>Basic knowledge of Microsoft Office Excel.</li> <li>Knowledge of Google Suites, SAP and/or ERP systems is desired.</li> </ul>________________________We care about and support our Airgas Families. This is evident not only through our competitive compensation but also through a comprehensive benefits package that includes medical, dental, and vision plans, vacation, sick time, floating holidays, and paid holidays for full-time employees. We provide a progressive parental leave package for our eligible Airgas parents, offering generous paid time off for the birth or placement of children, including 14 weeks of paid child birth benefit for birth mothers on leave, as well as paid parental leave benefits for other associates. Additionally, we offer our employees a 401k plan with company matching funds, tuition reimbursement, discounted college tuition for employees’ dependents, and an Airgas Scholarship Program for dependent children._________________________Your differences enhance our performanceAt Airgas, we are committed to building a diverse and inclusive workplace that embraces the diversity of our employees, our customers, patients, community stakeholders and cultures across the world.We welcome and consider applications from all qualified applicants, regardless of their race, gender, sexual orientation, religion, disability or any other protected characteristic. We strongly believe a diverse organization opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to innovate by living our fundamentals, acting for our success and creating an engaging environment in a changing world._________________________Equal Employment Opportunity Information We are an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic. Please click<a href="https://www.dol.gov/sites/dolgov/files/OFCCP/regs/compliance/posters/pdf/22-088_EEOC_KnowYourRights.pdf" target="_blank"> here</a> to view the EEO Know Your Rights poster and<a href="https://www.dol.gov/sites/dolgov/files/OFCCP/pdf/pay-transp_%20English_formattedESQA508c.pdf" target="_blank"> here</a> to view the Pay Transparency Nondiscrimination poster. Airgas, an Air Liquide Company invites any applicant and/or employee to review the Company’s written Affirmative Action Plan or Policy Statement. This plan or policy statement is available for inspection upon request.Airgas, an Air Liquide Company and its group of companies does not discriminate against qualified applicants with disabilities and is committed to providing reasonable accommodations to the known disabilities of such individuals so as to ensure equal access to benefits and privileges of employment. If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact us by email at <a href="#">us-accommodationrequest@airgas.com</a>._________________________<a href="http://www.airgas.com/california-privacy" target="_blank">California Privacy Notice</a>

Customer Experience (CX) AR Specialist - Strategic Accounts

R10064510 Customer Experience (CX) Representative - Southwest Region (Open)Location:Tulsa, OK - W. 7th St. - Management - Central BSC<h2>How will you CONTRIBUTE and GROW?</h2>The Customer Experience (CX) Representative is responsible for the daily tasks related to collection efforts of a portfolio of customer accounts and resolving customer issues related to billing, pricing, cylinder discrepancies, cash applications, as well as various other customer issues. The CXR will effectively communicate and support the Division’s collection goals, while providing quality customer service. The CXR will obtain an understanding of Company policies and procedures, and will actively pursue knowledge of skills and tools to be used in all collection efforts. Recognition of significant credit risks and escalation of these matters are critical. Collection efforts are time sensitive, requiring excellent skills in organization and management of time, efforts, and resources. From time to time, research will be required, the CXR will employ skills and resources to achieve a thorough understanding of information. This position has a hybrid work arrangement with scheduled days in our downtown Tulsa office combined with days available to work from home, after initial training.In particular, you will:<ul> <li>Identify account risks, potential credit problems, spotting AR trends, disputes, and other customer issues. Service oriented, effective communications, follow up skills, critical thinking, team player, conflict resolution skills, adaptability, active listening, decision making, extreme ownership, and empathy.</li> <li>Communicates potential risks to CX Supervisor, as well as field contacts (Branch Manager, Account Manager, Area Sales Manager, or District Manager). </li> <li>Escalate significant matters to Accounts Receivable Supervisor and up.</li> <li>Contact customers regarding invoices/accounts which are past due. Provide information as requested in order to facilitate a quick remittance. Obtain future pay information.</li> <li>Review/release/escalate sales on a routine basis throughout the work day.</li> <li>Prioritize portfolio so collection efforts result in maximum benefits. Watch for key indicators when a customer account is falling behind, becoming delinquent.</li> <li>Maintain quality relationships with branch managers, account managers, district managers and AVPs. These relationships can be critical with collection efforts. Involve regional collections managers when possible and keep them informed of issues at all times.</li> <li>Documentation is critical, log conversations, e-mails and other communications. Organize documentation to facilitate follow-up efforts. Initiate appropriate follow-up action on mail returned as undeliverable.</li> <li>Identify errors and discrepancies on customers’ accounts. Create, investigate, and resolve disputes from beginning to end.</li> <li>General understanding of all other CX disciplines: cash apps, data integrity, account set up, credit, tax, cylinder assets, analytics, disputes, credit memos, pricing</li> <li>Utilize customer service skills at all times to ensure collections efforts do not impair customer relationships.</li> <li>Special projects and other duties as assigned.</li> </ul><h2>________________________</h2><h2>Are you a MATCH? </h2><ul> <li>High school diploma or equivalent.</li> <li>Some commercial collection experience is preferred.</li> <li>Experience with SAP and/or ERP systems a plus, basic Excel/Google Sheets experience.</li> <li>A proven track record of success in prior collection roles, a plus.</li> <li>An ability to see the collections operation as a financially oriented customer service function which balances cost control with support for the business.</li> <li>The candidate must be able to problem solve and quickly research solutions</li> <li>The successful candidate must have a strong “client service” mindset and the ability to use collaborative and non-adversarial approaches in achieving diverse goals.</li> <li>Bilingual (Spanish) a plus, but not required.</li> <li>Ability to manage multiple priorities.</li> </ul>​________________________We care about and support our Airgas Families. This is evident not only through our competitive compensation but also through a comprehensive benefits package that includes medical, dental, and vision plans, vacation, sick time, floating holidays, and paid holidays for full-time employees. We provide a progressive parental leave package for our eligible Airgas parents, offering generous paid time off for the birth or placement of children, including 14 weeks of paid child birth benefit for birth mothers on leave, as well as paid parental leave benefits for other associates. Additionally, we offer our employees a 401k plan with company matching funds, tuition reimbursement, discounted college tuition for employees’ dependents, and an Airgas Scholarship Program for dependent children._________________________Your differences enhance our performanceAt Airgas, we are committed to building a diverse and inclusive workplace that embraces the diversity of our employees, our customers, patients, community stakeholders and cultures across the world.We welcome and consider applications from all qualified applicants, regardless of their race, gender, sexual orientation, religion, disability or any other protected characteristic. We strongly believe a diverse organization opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to innovate by living our fundamentals, acting for our success and creating an engaging environment in a changing world._________________________Equal Employment Opportunity Information We are an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic. Please click<a href="https://www.dol.gov/sites/dolgov/files/OFCCP/regs/compliance/posters/pdf/22-088_EEOC_KnowYourRights.pdf" target="_blank"> here</a> to view the EEO Know Your Rights poster and<a href="https://www.dol.gov/sites/dolgov/files/OFCCP/pdf/pay-transp_%20English_formattedESQA508c.pdf" target="_blank"> here</a> to view the Pay Transparency Nondiscrimination poster. Airgas, an Air Liquide Company invites any applicant and/or employee to review the Company’s written Affirmative Action Plan or Policy Statement. This plan or policy statement is available for inspection upon request.Airgas, an Air Liquide Company and its group of companies does not discriminate against qualified applicants with disabilities and is committed to providing reasonable accommodations to the known disabilities of such individuals so as to ensure equal access to benefits and privileges of employment. If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact us by email at <a href="#">us-accommodationrequest@airgas.com</a>._________________________<a href="http://www.airgas.com/california-privacy" target="_blank">California Privacy Notice</a>

5 Airgas Incorporated Jobs