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Affirm is reinventing credit to make it more honest and friendly, giving consumers the flexibility to buy now and pay later without any hidden fees or compounding interest.As a Technical Account Manager I (TAM) at Affirm, you will work closely with our cross functional teams supporting the technical success of our merchants post-sale. You will represent Affirm’s engineering team and technologies to our merchant partners, while also helping to drive and execute our technical and business strategy. You will help them not only to avoid pitfalls, but to take advantage of more of Affirm’s offerings; solving business objectives with technical strategies and product optimizations. What you’ll do <ul> <li> You will be responsible for building the trust of your technical counterparts, both internally and externally. </li> <li> Project manage and provide world class technical guidance and solutions for expansion initiatives, promotions, etc; utilize and build on implementation guides, best practice playbooks, and UAT certification plans. </li> <li> Consistently demonstrate your technical expertise and knowledge of Affirm’s product suite to increase scope and product adoption </li> <li> Provide support in maintaining the overall technical health of merchants’ integrations, including escalation and incident management </li> <li> Develop and maintain a full understanding of the technical integration between Affirm and our merchants. </li> <li> Proactively monitor metrics to ensure the health of the integrations and quickly identify technical issues </li> <li> Troubleshoot the root cause of issues and proposed solutions, engaging your cross-functional partners as needed </li> </ul> What we look for <ul> <li> 2+ years experience in a Solutions Engineering, Partner Engineering, Sales Engineering, Technical Account Management, Solutions Architecture, or any other customer-facing engineering role </li> <li> Ability to read code in at least one major programming language </li> <li> Familiarity with the following concepts: integrating UX elements w/ backend services, frameworks, and 3rd party developer APIs </li> <li> Excellent verbal and written communication skills, strong project management skills, capable of influencing internal and external stakeholders to stay on schedule </li> <li> Passion and drive to change consumer banking for the better </li> <li> Nice to have: Experience implementing or customizing in-store point of sale systems, e-commerce platforms, payment gateways </li> </ul> Pay Grade - H Equity Grade - 3 Employees new to Affirm typically come in at the start of the pay range. Affirm focuses on providing a simple and transparent pay structure which is based on a variety of factors, including location, experience and job-related skills. Base pay is part of a total compensation package that may include equity rewards, monthly stipends for health, wellness and tech spending, and benefits (including 100% subsidized medical coverage, dental and vision for you and your dependents.) USA base pay range (CA, WA, NY, NJ, CT) per year: $100,000 - $140,000 USA base pay range (all other U.S. states) per year: $88,000 - $128,000 Please note that visa sponsorship is not available for this position #LI-Remote Affirm is proud to be a remote-first company! The majority of our roles are remote and you can work almost anywhere within the country of employment. Affirmers in proximal roles have the flexibility to work remotely, but will occasionally be required to work out of their assigned Affirm office. A limited number of roles remain office-based due to the nature of their job responsibilities. We’re extremely proud to offer competitive benefits that are anchored to our core value of people come first. Some key highlights of our benefits package include: <ul> <li>Health care coverage - Affirm covers all premiums for all levels of coverage for you and your dependents </li> <li>Flexible Spending Wallets - generous stipends for spending on Technology, Food, various Lifestyle needs, and family forming expenses</li> <li>Time off - competitive vacation and holiday schedules allowing you to take time off to rest and recharge</li> <li>ESPP - An employee stock purchase plan enabling you to buy shares of Affirm at a discount</li> </ul> We believe It’s On Us to provide an inclusive interview experience for all, including people with disabilities. We are happy to provide reasonable accommodations to candidates in need of individualized support during the hiring process. [For U.S. positions that could be performed in Los Angeles or San Francisco] Pursuant to the San Francisco Fair Chance Ordinance and Los Angeles Fair Chance Initiative for Hiring Ordinance, Affirm will consider for employment qualified applicants with arrest and conviction records. By clicking "Submit Application," you acknowledge that you have read the <a href="https://docs.google.com/document/d/e/2PACX-1vRSrHfbqKhhxAsI84tBH5hW85xiwEF4s8MOnfgDFJ5hl4_opeivo6dKc1kbywvVEppRe37UqYYsghB2/pub?urp=gmail_link" target="_blank">Affirm Employment Privacy Policy</a> for applicants within the United States, the <a href="https://docs.google.com/document/d/e/2PACX-1vSy4lvjSR3uff7spzCxGpLDN89u0iNizaBS-MEZM9aujcedmfD1eV70qIwBAkVSRg/pub?urp=gmail_link" target="_blank">EU Employee Notice Regarding Use of Personal Data (Poland)</a> for applicants applying from Poland, the <a href="https://docs.google.com/document/d/e/2PACX-1vTgnNFl4xX9la1x6egS2U5KeTmMPVFJgfW2Zv8kZ-13yuu7MOIBD1o1HRVWFGfRYg/pub?urp=gmail_link" target="_blank">EU Employee Notice Regarding Use of Personal Data (Spain)</a> for applicants applying from Spain, or the <a href="https://docs.google.com/document/d/e/2PACX-1vRHygY5A4IKK7XXd90RgaeCNESSnbu-w1LJRpB5z72rSVYufFKTPhqnPajLQgP6koyH0AbUTGGoSWz9/pub?urp=gmail_link" target="_blank">Affirm U.K. Limited Employee Notice Regarding Use of Personal Data</a> for applicants applying from the United Kingdom, and hereby freely and unambiguously give informed consent to the collection, processing, use, and storage of your personal information as described therein.

Affirm

Technical Account Manager I

Affirm is reinventing credit to make it more honest and friendly, giving consumers the flexibility to buy now and pay later without any hidden fees or compounding interest.Affirm is committed to building lasting partnerships with merchants for long term growth and ongoing revenue generation. As a Strategic Alliances &amp; Partnerships Manager, you will work with some of Affirm’s largest and most strategic partners to drive revenue, GMV, and users. The Strategic Alliances &amp; Partnerships Manager position is a high-profile, partner-facing role requiring outstanding relationship management and strategic planning skills to influence internal and external stakeholders and create strategic opportunities. The Strategic Alliances &amp; Partnerships Manager acts as the central contact for Affirm partners and is responsible for driving business growth through strategic partnerships, helping to expand Affirm’s reach while creating value for both Affirm and its partners. This person will report to the Director, Strategic Alliances &amp; Partnerships. <h3>What You'll Do</h3> <ul> <li> You will manage a large Affirm partner and will be responsible for developing and driving strategic initiatives to drive business growth and create new opportunities for Affirm. </li> <li> You will be responsible for managing expansions, optimizing existing programs, and setting the strategic direction for projects and programs. </li> <li> You will deliver a proactive client management strategy to drive incremental gross merchandise value (“GMV”), revenue, and users, and expand Affirm’s relationship coverage and influence with the partner. </li> <li> You will analyze partner performance and recommend programs to increase product adoption, grow up-funnel awareness and visibility, and sell into expansion opportunities. </li> <li> You will orchestrate cross-functional teams across our Product, Technical, Credit, Analytics, Marketing, and Risk teams to execute partnership initiatives and drive business results. </li> </ul> <h3>What We Look For</h3> <ul> <li> 5+ years of B2B client-facing experience; preferably in a high-tech environment </li> <li> Excellent customer relationship management skills with the ability to manage strategic accounts </li> <li> Experience in managing cross-functional projects with a high attention to detail </li> <li> Strong written (e.g. proposals, memos, e-mails) and verbal communication (e.g. presenting) skills </li> <li> Excellent analytical abilities to review merchant performance and report on the impact of specific programs to internal and external stakeholders. </li> <li> Experience negotiating and closing commercial contracts (e.g., RFPs, renewals) </li> <li> Knowledge of consumer finance offerings, integrated software solutions, and e-commerce preferred </li> <li> Comfortable using Salesforce and BI tools </li> </ul> Pay Grade - K Equity Grade - 6 Employees new to Affirm typically come in at the start of the pay range. Affirm focuses on providing a simple and transparent pay structure which is based on a variety of factors, including location, experience and job-related skills. For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, which includes the annual base pay and the sales incentive target. Base pay is part of a total compensation package that may include equity rewards, monthly stipends for health, wellness and tech spending, and benefits (including 100% subsidized medical coverage, dental and vision for you and your dependents.) USA On Target Earnings (CA, WA, NY, NJ, CT) per year: $210,000 - $285,000 USA On Target Earnings (all other U.S. states) per year: $186,000 - $261,000 #LI-Remote Affirm is proud to be a remote-first company! The majority of our roles are remote and you can work almost anywhere within the country of employment. Affirmers in proximal roles have the flexibility to work remotely, but will occasionally be required to work out of their assigned Affirm office. A limited number of roles remain office-based due to the nature of their job responsibilities. We’re extremely proud to offer competitive benefits that are anchored to our core value of people come first. Some key highlights of our benefits package include: <ul> <li>Health care coverage - Affirm covers all premiums for all levels of coverage for you and your dependents </li> <li>Flexible Spending Wallets - generous stipends for spending on Technology, Food, various Lifestyle needs, and family forming expenses</li> <li>Time off - competitive vacation and holiday schedules allowing you to take time off to rest and recharge</li> <li>ESPP - An employee stock purchase plan enabling you to buy shares of Affirm at a discount</li> </ul> We believe It’s On Us to provide an inclusive interview experience for all, including people with disabilities. We are happy to provide reasonable accommodations to candidates in need of individualized support during the hiring process. [For U.S. positions that could be performed in Los Angeles or San Francisco] Pursuant to the San Francisco Fair Chance Ordinance and Los Angeles Fair Chance Initiative for Hiring Ordinance, Affirm will consider for employment qualified applicants with arrest and conviction records. By clicking "Submit Application," you acknowledge that you have read the <a href="https://docs.google.com/document/d/e/2PACX-1vRSrHfbqKhhxAsI84tBH5hW85xiwEF4s8MOnfgDFJ5hl4_opeivo6dKc1kbywvVEppRe37UqYYsghB2/pub?urp=gmail_link" target="_blank">Affirm Employment Privacy Policy</a> for applicants within the United States, the <a href="https://docs.google.com/document/d/e/2PACX-1vSy4lvjSR3uff7spzCxGpLDN89u0iNizaBS-MEZM9aujcedmfD1eV70qIwBAkVSRg/pub?urp=gmail_link" target="_blank">EU Employee Notice Regarding Use of Personal Data (Poland)</a> for applicants applying from Poland, the <a href="https://docs.google.com/document/d/e/2PACX-1vTgnNFl4xX9la1x6egS2U5KeTmMPVFJgfW2Zv8kZ-13yuu7MOIBD1o1HRVWFGfRYg/pub?urp=gmail_link" target="_blank">EU Employee Notice Regarding Use of Personal Data (Spain)</a> for applicants applying from Spain, or the <a href="https://docs.google.com/document/d/e/2PACX-1vRHygY5A4IKK7XXd90RgaeCNESSnbu-w1LJRpB5z72rSVYufFKTPhqnPajLQgP6koyH0AbUTGGoSWz9/pub?urp=gmail_link" target="_blank">Affirm U.K. Limited Employee Notice Regarding Use of Personal Data</a> for applicants applying from the United Kingdom, and hereby freely and unambiguously give informed consent to the collection, processing, use, and storage of your personal information as described therein.

Strategic Alliance & Partnerships Manager

Affirm is reinventing credit to make it more honest and friendly, giving consumers the flexibility to buy now and pay later without any hidden fees or compounding interest.Affirm is seeking a Senior People Business Partner to support our Technology functions. The ideal candidate will be both strategic and influential, with the ability to embody and scale our culture as we continue to grow. This is a full-time remote role and can be based anywhere in the U.S. or Canada. <h3>What You'll Do</h3> <ul> <li>Drive the integration of the company's culture and values across all employee touch points, championing them as fundamental elements of the employee experience.</li> <li>Partner closely with business leaders to align their objectives with company goals, crafting tailored strategies that propel both business success and employee growth.</li> <li>Analyze workforce trends and make recommendations for headcount planning, succession planning, and organizational design.</li> <li>Proactively partner with key functions (Hiring, L&amp;D, Compensation, etc.) to deliver cohesive and integrated solutions across the organization.</li> <li>Empower managers and leaders with coaching and support, enabling them to lead their teams with confidence and effectiveness.</li> <li>Lead change management initiatives, guiding teams through organizational changes with clarity and purpose.</li> <li>Serve as a trusted advisor, addressing employee concerns with sound guidance and ensuring consistent application of People policies and procedures.</li> <li>Design and implement programs that elevate employee engagement, boost retention, and enhance overall satisfaction.</li> <li>Lead performance management processes by coaching managers and individual contributors on setting clear objectives, conducting impactful performance reviews, and crafting performance improvement plans.</li> <li>Lead talent review discussions, assessing performance, potential, and readiness for advancement while advising on organizational design and talent development. Act as a thought partner in organizational design and talent development initiatives, ensuring the right talent is in place for key roles.</li> <li>Partner with People and Organization Success and DEI teams to deeply embed DEI programming into Affirm’s talent ecosystem. </li> <li>Collaborate with compensation teams to shape and execute competitive compensation strategies that attract and retain top talent.</li> <li>Develop, implement, and communicate clear and effective HR policies and procedures.</li> <li>Leverage people data and analytics to generate actionable insights and inform strategic, data-driven decisions that impact the organization at all levels.</li> </ul> <h3> What We Look For</h3> <ul> <li>8+ years in People related roles with 5+ years experience as a People Generalist or similar role.</li> <li>Prior experience as a BP a plus</li> <li>Demonstrable experience of coaching leaders through performance management and employee relations issues</li> <li>Intellectual curiosity about people and organizational issues</li> <li>Experience establishing relationships as a trusted advisor to executive team members</li> <li>Excellent verbal and written communication skills; ability to communicate clearly and concisely</li> <li>Strong project management, change management, problem solving and analytical skills </li> <li>A doer mentality with the ability to translate vision into action</li> <li>Previous experience working in fast-paced environments and helping organizations scale</li> </ul> Pay Grade - L Equity Grade - 6 Employees new to Affirm typically come in at the start of the pay range. Affirm focuses on providing a simple and transparent pay structure which is based on a variety of factors, including location, experience and job-related skills. Base pay is part of a total compensation package that may include equity rewards, monthly stipends for health, wellness and tech spending, and benefits (including 100% subsidized medical coverage, dental and vision for you and your dependents.) USA base pay range (CA, WA, NY, NJ, CT) per year: $160,000 - $210,000 USA base pay range (all other U.S. states) per year: $142,000 - $192,000 Please note that visa sponsorship is not available for this position. #LI-Remote Affirm is proud to be a remote-first company! The majority of our roles are remote and you can work almost anywhere within the country of employment. Affirmers in proximal roles have the flexibility to work remotely, but will occasionally be required to work out of their assigned Affirm office. A limited number of roles remain office-based due to the nature of their job responsibilities. We’re extremely proud to offer competitive benefits that are anchored to our core value of people come first. Some key highlights of our benefits package include: <ul> <li>Health care coverage - Affirm covers all premiums for all levels of coverage for you and your dependents </li> <li>Flexible Spending Wallets - generous stipends for spending on Technology, Food, various Lifestyle needs, and family forming expenses</li> <li>Time off - competitive vacation and holiday schedules allowing you to take time off to rest and recharge</li> <li>ESPP - An employee stock purchase plan enabling you to buy shares of Affirm at a discount</li> </ul> We believe It’s On Us to provide an inclusive interview experience for all, including people with disabilities. We are happy to provide reasonable accommodations to candidates in need of individualized support during the hiring process. [For U.S. positions that could be performed in Los Angeles or San Francisco] Pursuant to the San Francisco Fair Chance Ordinance and Los Angeles Fair Chance Initiative for Hiring Ordinance, Affirm will consider for employment qualified applicants with arrest and conviction records. By clicking "Submit Application," you acknowledge that you have read the <a href="https://docs.google.com/document/d/e/2PACX-1vRSrHfbqKhhxAsI84tBH5hW85xiwEF4s8MOnfgDFJ5hl4_opeivo6dKc1kbywvVEppRe37UqYYsghB2/pub?urp=gmail_link" target="_blank">Affirm Employment Privacy Policy</a> for applicants within the United States, the <a href="https://docs.google.com/document/d/e/2PACX-1vSy4lvjSR3uff7spzCxGpLDN89u0iNizaBS-MEZM9aujcedmfD1eV70qIwBAkVSRg/pub?urp=gmail_link" target="_blank">EU Employee Notice Regarding Use of Personal Data (Poland)</a> for applicants applying from Poland, the <a href="https://docs.google.com/document/d/e/2PACX-1vTgnNFl4xX9la1x6egS2U5KeTmMPVFJgfW2Zv8kZ-13yuu7MOIBD1o1HRVWFGfRYg/pub?urp=gmail_link" target="_blank">EU Employee Notice Regarding Use of Personal Data (Spain)</a> for applicants applying from Spain, or the <a href="https://docs.google.com/document/d/e/2PACX-1vRHygY5A4IKK7XXd90RgaeCNESSnbu-w1LJRpB5z72rSVYufFKTPhqnPajLQgP6koyH0AbUTGGoSWz9/pub?urp=gmail_link" target="_blank">Affirm U.K. Limited Employee Notice Regarding Use of Personal Data</a> for applicants applying from the United Kingdom, and hereby freely and unambiguously give informed consent to the collection, processing, use, and storage of your personal information as described therein.

Senior People Business Partner

Affirm is reinventing credit to make it more honest and friendly, giving consumers the flexibility to buy now and pay later without any hidden fees or compounding interest.We're looking for an experienced Senior Manager, Technical Programs to oversee our team of Technical Program Managers and drive the successful execution of strategic programs in partnership with leaders in our Technology organization. As our products scale to meet our accelerating business and expanding product lines, you will bring expertise in technical program management to help us deliver on great Affirm products. You will also actively develop and grow our key TPM talent as well as evolve the team to set it up for success as it faces new challenges. What you’ll do <ul> <li>Work closely with our leads and partners in Product, Engineering, Design, Infrastructure, Operations and Analytics to map out strategies and roadmaps, and ensure alignment with company wide goals. </li> <li>Develop the OKRs, priorities and operational models and work alongside our team to reach them. Ensure high-quality program management and ongoing technical skill development for the team. </li> <li>Establish and execute robust prioritization of programs across the Product and Engineering plans. </li> <li>Drive employee engagement and a high-performance culture within the team, ensuring effective performance management, coaching, career development of the team and creating an environment where people can excel through accountability, encouragement, and empowerment. </li> <li>Taken on complex, multi-year, multi-disciplinary, and highly visible technical projects in service of our team’s mission of supporting critical programs that drive company goals.</li> <li>Partner with Product and Engineering to plan requirements, identify risks, manage project schedules, and communicate clearly with cross-functional partners across the company.</li> <li>Understand technical implementation at the architecture level and propose technical alternatives, ask questions that clarify priorities and push the team to be effective, and develop domain and technical knowledge.</li> <li>Proactively identify and drive resolution of dependencies, evaluate risks, and communicate status to upper management and program stakeholders.</li> </ul> What we look for <ul> <li>Bachelor's degree in Computer Science, Electrical Engineering, or equivalent practical experience</li> <li>3-5 years of experience managing technical program management teams</li> <li>7+ years of experience program managing technical implementations</li> <li>Passion and drive to change consumer finance for the better</li> <li>Organized and strategic approach to collaborating across multi-disciplinary teams</li> <li>Strong stakeholder management with Engineering, Product, Design, Analytics, and other cross-functional teams.</li> <li>Track record of successfully launching software products by driving complex large technology applications and geographically distributed backend systems.</li> <li>Clear and compelling written and verbal communication</li> <li>Obsesses over getting the details right but knows how to ship on time</li> <li>Prior experience in FinTech, Payments or Commerce is a plus.</li> </ul> Pay Grade - USA31 Employees new to Affirm or promoted into a new role, typically begin in the min to mid range. USA base pay range (CA, WA, NY, NJ, CT) per year: Min: $190,000 Mid: $237,500 Max: $284,900 USA base pay range (all other U.S. states) per year: Min: $171,000 Mid: $213,700 Max: $256,500 #LI-Remote Affirm is proud to be a remote-first company! The majority of our roles are remote and you can work almost anywhere within the country of employment. Affirmers in proximal roles have the flexibility to work remotely, but will occasionally be required to work out of their assigned Affirm office. A limited number of roles remain office-based due to the nature of their job responsibilities. We’re extremely proud to offer competitive benefits that are anchored to our core value of people come first. Some key highlights of our benefits package include: <ul> <li>Health care coverage - Affirm covers all premiums for all levels of coverage for you and your dependents </li> <li>Flexible Spending Wallets - generous stipends for spending on Technology, Food, various Lifestyle needs, and family forming expenses</li> <li>Time off - competitive vacation and holiday schedules allowing you to take time off to rest and recharge</li> <li>ESPP - An employee stock purchase plan enabling you to buy shares of Affirm at a discount</li> </ul> We believe It’s On Us to provide an inclusive interview experience for all, including people with disabilities. We are happy to provide reasonable accommodations to candidates in need of individualized support during the hiring process. [For U.S. positions that could be performed in Los Angeles or San Francisco] Pursuant to the San Francisco Fair Chance Ordinance and Los Angeles Fair Chance Initiative for Hiring Ordinance, Affirm will consider for employment qualified applicants with arrest and conviction records. By clicking "Submit Application," you acknowledge that you have read the <a href="https://docs.google.com/document/d/e/2PACX-1vRSrHfbqKhhxAsI84tBH5hW85xiwEF4s8MOnfgDFJ5hl4_opeivo6dKc1kbywvVEppRe37UqYYsghB2/pub?urp=gmail_link" target="_blank">Affirm Employment Privacy Policy</a> for applicants within the United States, the <a href="https://docs.google.com/document/d/e/2PACX-1vSy4lvjSR3uff7spzCxGpLDN89u0iNizaBS-MEZM9aujcedmfD1eV70qIwBAkVSRg/pub?urp=gmail_link" target="_blank">EU Employee Notice Regarding Use of Personal Data (Poland)</a> for applicants applying from Poland, the <a href="https://docs.google.com/document/d/e/2PACX-1vTgnNFl4xX9la1x6egS2U5KeTmMPVFJgfW2Zv8kZ-13yuu7MOIBD1o1HRVWFGfRYg/pub?urp=gmail_link" target="_blank">EU Employee Notice Regarding Use of Personal Data (Spain)</a> for applicants applying from Spain, or the <a href="https://docs.google.com/document/d/e/2PACX-1vRHygY5A4IKK7XXd90RgaeCNESSnbu-w1LJRpB5z72rSVYufFKTPhqnPajLQgP6koyH0AbUTGGoSWz9/pub?urp=gmail_link" target="_blank">Affirm U.K. Limited Employee Notice Regarding Use of Personal Data</a> for applicants applying from the United Kingdom, and hereby freely and unambiguously give informed consent to the collection, processing, use, and storage of your personal information as described therein.

Staff Technical Program Manager

Affirm is reinventing credit to make it more honest and friendly, giving consumers the flexibility to buy now and pay later without any hidden fees or compounding interest.In this role, you are a member of Affirm’s Architecture Group, and in that capacity, you report to the VP of Engineering for Architecture. You will own the architecture and technical roadmap, and delivery of innovative products within the Servicing and Partner Configuration domains, as well as contributing to the overall architecture of Affirm’s technology within the Architecture Group. In this role, you are also the accountable technical leader for Affirm’s Servicing and Partner Configuration domains. The Servicing domain is accountable for the end-to-end delivery of Affirm’s customer service agent experience, as well as Affirm’s self-service repayment and other self-service consumer journeys. Together these are the most common day-to-day destination for our users, and an extremely important component of Affirm’s overall user experience. Along with Servicing, the Partner Configuration domain is accountable for the full lifecycle and user journey of our network of hundreds of thousands of merchant partners, from self-service functionality aimed at small businesses to large enterprises and partner ecommerce platforms. What You'll Do <ul> <li> Drive the long-term vision and architecture of Affirm’s post-purchase user experience, as well as the full lifecycle of our partner onboarding and configuration experience </li> <li> Champion innovative, scalable, and delightful solutions across the engineering organization </li> <li> Promote a strong culture of innovation, drive evaluation, development and roll out of new technologies/frameworks. Actively research, brainstorm, prototype, and present ideas. </li> <li> Establish architecture, technical design, and code review standards, coach team members to conduct effective design and code reviews. Ensure high programming standards, create best practices, and lead by example. </li> <li> Provide technical guidance and influence in other areas of Engineering </li> <li> Lead technical teams to develop end-to-end solutions for complex problems, interfacing with multiple services and platforms, and multiple external organizations. </li> <li> Partner with Product Management, provide technical input to shape product direction and roadmap. </li> <li> Lead the organization by hiring, coaching, managing, and supporting a team of senior engineering leaders in technical contributor roles. </li> <li> Foster a culture of technical excellence, humility, constant improvement, and rigor to build a team that can confidently tackle complex challenges across multiple technical domains. </li> <li> Provide leadership in development of a technical architecture and strategy for a complex and quickly growing business and serve a broader engineering team. </li> </ul> What We Look For <ul> <li> Strong experience leading engineering organizations, across multiple product lines, to deliver high quality software. </li> <li> Track record of successfully leading engineering teams at both rapidly scaling startups and complex larger technology companies. </li> <li> Expertise in synthesizing complex technical requirements, designs, trade-offs, and capabilities into clear decisions, and influence product direction. </li> <li> Ability to communicate decisions and practices to the engineering organization effectively. </li> <li> Extensive experience building and owning large-scale, highly available consumer product. </li> <li> Track record of successfully mentoring and developing technical leaders </li> <li> 15+ years software engineering experience. </li> <li> Experience with Fintech and Retail industries for both B2C and B2B (merchants/affiliates) is a plus. </li> <li> Experience with Salesforce SalesCloud or ServiceCloud platform is a plus. </li> </ul> Pay Grade - USA 33 Employees new to Affirm or promoted into a new role, typically begin in the min to mid range. USA base pay range (CA, WA, NY, NJ, CT) per year: Min: $260,000 Mid: $325,100 Max: $390,100 USA base pay range (all other U.S. states) per year: Min: $234,000 Mid: $292,500 Max: $351,100 Location: Remote - US #LI-Remote Affirm is proud to be a remote-first company! The majority of our roles are remote and you can work almost anywhere within the country of employment. Affirmers in proximal roles have the flexibility to work remotely, but will occasionally be required to work out of their assigned Affirm office. A limited number of roles remain office-based due to the nature of their job responsibilities. We’re extremely proud to offer competitive benefits that are anchored to our core value of people come first. Some key highlights of our benefits package include: <ul> <li>Health care coverage - Affirm covers all premiums for all levels of coverage for you and your dependents </li> <li>Flexible Spending Wallets - generous stipends for spending on Technology, Food, various Lifestyle needs, and family forming expenses</li> <li>Time off - competitive vacation and holiday schedules allowing you to take time off to rest and recharge</li> <li>ESPP - An employee stock purchase plan enabling you to buy shares of Affirm at a discount</li> </ul> We believe It’s On Us to provide an inclusive interview experience for all, including people with disabilities. We are happy to provide reasonable accommodations to candidates in need of individualized support during the hiring process. [For U.S. positions that could be performed in Los Angeles or San Francisco] Pursuant to the San Francisco Fair Chance Ordinance and Los Angeles Fair Chance Initiative for Hiring Ordinance, Affirm will consider for employment qualified applicants with arrest and conviction records. By clicking "Submit Application," you acknowledge that you have read the <a href="https://docs.google.com/document/d/e/2PACX-1vRSrHfbqKhhxAsI84tBH5hW85xiwEF4s8MOnfgDFJ5hl4_opeivo6dKc1kbywvVEppRe37UqYYsghB2/pub?urp=gmail_link" target="_blank">Affirm Employment Privacy Policy</a> for applicants within the United States, the <a href="https://docs.google.com/document/d/e/2PACX-1vSy4lvjSR3uff7spzCxGpLDN89u0iNizaBS-MEZM9aujcedmfD1eV70qIwBAkVSRg/pub?urp=gmail_link" target="_blank">EU Employee Notice Regarding Use of Personal Data (Poland)</a> for applicants applying from Poland, the <a href="https://docs.google.com/document/d/e/2PACX-1vTgnNFl4xX9la1x6egS2U5KeTmMPVFJgfW2Zv8kZ-13yuu7MOIBD1o1HRVWFGfRYg/pub?urp=gmail_link" target="_blank">EU Employee Notice Regarding Use of Personal Data (Spain)</a> for applicants applying from Spain, or the <a href="https://docs.google.com/document/d/e/2PACX-1vRHygY5A4IKK7XXd90RgaeCNESSnbu-w1LJRpB5z72rSVYufFKTPhqnPajLQgP6koyH0AbUTGGoSWz9/pub?urp=gmail_link" target="_blank">Affirm U.K. Limited Employee Notice Regarding Use of Personal Data</a> for applicants applying from the United Kingdom, and hereby freely and unambiguously give informed consent to the collection, processing, use, and storage of your personal information as described therein.

Principal Software Engineer

Affirm is reinventing credit to make it more honest and friendly, giving consumers the flexibility to buy now and pay later without any hidden fees or compounding interest.We are seeking a highly motivated and experienced Director of Service Delivery to join our Operations team! The scope of the Director, Service Delivery includes all customer and merchant assisted servicing, fraud operations, vendor supported servicing and workforce management. On a day to day basis, the Director, Service Delivery must ensure service level adherence across all communication channels, geographies, languages, and products; including the development of people, managing their performance and ensuring that the conditions for success are in place. This also includes delivering the right outcome for our customers &amp; merchants, upholding the Affirm brand, providing a positive employee experience and maximizing revenue while managing costs. We are looking for a leader who has a strong analytical foundation supporting a rigorous operational &amp; servicing mindset in conjunction with excellent collaboration skills. A successful candidate will be comfortable leading a team in this fast paced dynamic environment. They will have demonstrated business focused culture-building leadership, an ability to provide well reasoned input into company strategy, and align with our customers while balancing a healthy level of risk with an economically efficient servicing ecosystem. Reporting to the Vice President, Technical Programs &amp; Operations, the role will be responsible for facilitating and supporting the short and long term strategies for the Service Delivery team, driving a roadmap of initiatives aligned to company goals and objectives and setting the strategy and course for the future growth and development of the team. What you'll do <ul> <li>Lead, influence, and own Service Delivery strategy, outcomes, and execution for the team.</li> <li>Establish and reinforce an analytical and data driven culture both within the team and across the company in partnership with Product, Analytics, Engineering and the broader business.</li> <li>Drive business growth by enabling tools and services that allow for more effective and efficient servicing of consumers and merchants.</li> <li>Partner closely with the Product, Engineering, and Analytics leaders and teams to create and align a Operations and Servicing strategy that supports our users, merchants, and company needs</li> <li>Use strong presentation and communication skills to report findings and recommendations to Leadership and business leadership teams </li> <li>Keep ahead of industry developments and apply best practices to areas of improvement</li> <li>Develop a high-performing team by defining talent needs, building a diverse team and retaining top talent by creating an environment where the team is empowered and trusted to make decisions, encouraged to try new things and supported in working together to solve problems </li> <li>Identify and implement strategic changes in the team to generate efficiencies and drive better customer &amp; merchant experiences while ensuring the teams adhere to regulatory and compliance requirements </li> </ul> What we look for <ul> <li>10+ years in Service Delivery or Operations leadership, preferably at B2B2C</li> <li>Thrives in a faced-paced environment with constant change and a rapidly growing team; is able to make measured, objective, data-driven decisions </li> <li>Experience attracting, leading, and inspiring highly talented, diverse early and late career professionals across geographically distributed teams</li> <li>Proven experience of financial acumen related to servicing and operations cost and impact</li> <li>Experience in high-growth, technology driven companies, with financial services or regulated industries preferred.</li> <li>You're an advocate for the consumer and merchants across multiple dimensions, using multiple perspectives to guide effective communication with cross-functional stakeholders and executives</li> </ul> Pay Grade - USA72 Employees new to Affirm or promoted into a new role, typically begin in the min to mid range. USA72 Pacific base pay range (CA, WA, NY, NJ, CT): Min: $222,500 Mid: $255,900 Max: $289,200 USA72 Navy base pay range (all other U.S. states): Min: $178,000 Mid: $204,700 Max: $231,400 #LI-Remote Affirm is proud to be a remote-first company! The majority of our roles are remote and you can work almost anywhere within the country of employment. Affirmers in proximal roles have the flexibility to work remotely, but will occasionally be required to work out of their assigned Affirm office. A limited number of roles remain office-based due to the nature of their job responsibilities. We’re extremely proud to offer competitive benefits that are anchored to our core value of people come first. Some key highlights of our benefits package include: <ul> <li>Health care coverage - Affirm covers all premiums for all levels of coverage for you and your dependents </li> <li>Flexible Spending Wallets - generous stipends for spending on Technology, Food, various Lifestyle needs, and family forming expenses</li> <li>Time off - competitive vacation and holiday schedules allowing you to take time off to rest and recharge</li> <li>ESPP - An employee stock purchase plan enabling you to buy shares of Affirm at a discount</li> </ul> We believe It’s On Us to provide an inclusive interview experience for all, including people with disabilities. We are happy to provide reasonable accommodations to candidates in need of individualized support during the hiring process. [For U.S. positions that could be performed in Los Angeles or San Francisco] Pursuant to the San Francisco Fair Chance Ordinance and Los Angeles Fair Chance Initiative for Hiring Ordinance, Affirm will consider for employment qualified applicants with arrest and conviction records. By clicking "Submit Application," you acknowledge that you have read the <a href="https://docs.google.com/document/d/e/2PACX-1vRSrHfbqKhhxAsI84tBH5hW85xiwEF4s8MOnfgDFJ5hl4_opeivo6dKc1kbywvVEppRe37UqYYsghB2/pub?urp=gmail_link" target="_blank">Affirm Employment Privacy Policy</a> for applicants within the United States, the <a href="https://docs.google.com/document/d/e/2PACX-1vSy4lvjSR3uff7spzCxGpLDN89u0iNizaBS-MEZM9aujcedmfD1eV70qIwBAkVSRg/pub?urp=gmail_link" target="_blank">EU Employee Notice Regarding Use of Personal Data (Poland)</a> for applicants applying from Poland, the <a href="https://docs.google.com/document/d/e/2PACX-1vTgnNFl4xX9la1x6egS2U5KeTmMPVFJgfW2Zv8kZ-13yuu7MOIBD1o1HRVWFGfRYg/pub?urp=gmail_link" target="_blank">EU Employee Notice Regarding Use of Personal Data (Spain)</a> for applicants applying from Spain, or the <a href="https://docs.google.com/document/d/e/2PACX-1vRHygY5A4IKK7XXd90RgaeCNESSnbu-w1LJRpB5z72rSVYufFKTPhqnPajLQgP6koyH0AbUTGGoSWz9/pub?urp=gmail_link" target="_blank">Affirm U.K. Limited Employee Notice Regarding Use of Personal Data</a> for applicants applying from the United Kingdom, and hereby freely and unambiguously give informed consent to the collection, processing, use, and storage of your personal information as described therein.

Director, Service Strategy and Operations

Affirm is reinventing credit to make it more honest and friendly, giving consumers the flexibility to buy now and pay later without any hidden fees or compounding interest.The T&amp;S Experience team owns all customer facing components of the Trust &amp; Safety Platform. This includes, login, signup, authentication, risk and fraud detection / mitigation. You'll work at all layers of the stack, from Infrastructure to the Frontend to enable the business. Finally, as the Staff Engineer for this team, you'll represent our concerns across the business and likewise represent the business concerns to the rest of the team. What You'll Do: <ul> <li>Implement business critical features enabling new user experiences across the entire stack (mobile, web, backend).</li> <li>Drive major engineering initiatives with wide impact across many teams.</li> <li>Participate in engineering technical leadership discussions, guiding the future for the team and organizations you are a part of.</li> <li>Prototype PoCs and shape long term roadmap.</li> <li>Assist with planning cycles, estimating work and setting milestones</li> </ul> What We Look For: <ul> <li>7+ YOE in backend product development</li> <li>2+ YOE in frontend product development</li> <li>Experience designing new products in legacy systems</li> <li>Experience working in fraud fighting products</li> <li>Experience in building new internal products to increase productivity</li> </ul> Pay Grade - USA31 Employees new to Affirm or promoted into a new role, typically begin in the min to mid range. USA base pay range (CA, WA, NY, NJ, CT) per year: Min: $190,000 Mid: $237,500 Max: $284,900 USA base pay range (all other U.S. states) per year: Min: $171,000 Mid: $213,700 Max: $256,500 #LI-Remote Affirm is proud to be a remote-first company! The majority of our roles are remote and you can work almost anywhere within the country of employment. Affirmers in proximal roles have the flexibility to work remotely, but will occasionally be required to work out of their assigned Affirm office. A limited number of roles remain office-based due to the nature of their job responsibilities. We’re extremely proud to offer competitive benefits that are anchored to our core value of people come first. Some key highlights of our benefits package include: <ul> <li>Health care coverage - Affirm covers all premiums for all levels of coverage for you and your dependents </li> <li>Flexible Spending Wallets - generous stipends for spending on Technology, Food, various Lifestyle needs, and family forming expenses</li> <li>Time off - competitive vacation and holiday schedules allowing you to take time off to rest and recharge</li> <li>ESPP - An employee stock purchase plan enabling you to buy shares of Affirm at a discount</li> </ul> We believe It’s On Us to provide an inclusive interview experience for all, including people with disabilities. We are happy to provide reasonable accommodations to candidates in need of individualized support during the hiring process. [For U.S. positions that could be performed in Los Angeles or San Francisco] Pursuant to the San Francisco Fair Chance Ordinance and Los Angeles Fair Chance Initiative for Hiring Ordinance, Affirm will consider for employment qualified applicants with arrest and conviction records. By clicking "Submit Application," you acknowledge that you have read the <a href="https://docs.google.com/document/d/e/2PACX-1vRSrHfbqKhhxAsI84tBH5hW85xiwEF4s8MOnfgDFJ5hl4_opeivo6dKc1kbywvVEppRe37UqYYsghB2/pub?urp=gmail_link" target="_blank">Affirm Employment Privacy Policy</a> for applicants within the United States, the <a href="https://docs.google.com/document/d/e/2PACX-1vSy4lvjSR3uff7spzCxGpLDN89u0iNizaBS-MEZM9aujcedmfD1eV70qIwBAkVSRg/pub?urp=gmail_link" target="_blank">EU Employee Notice Regarding Use of Personal Data (Poland)</a> for applicants applying from Poland, the <a href="https://docs.google.com/document/d/e/2PACX-1vTgnNFl4xX9la1x6egS2U5KeTmMPVFJgfW2Zv8kZ-13yuu7MOIBD1o1HRVWFGfRYg/pub?urp=gmail_link" target="_blank">EU Employee Notice Regarding Use of Personal Data (Spain)</a> for applicants applying from Spain, or the <a href="https://docs.google.com/document/d/e/2PACX-1vRHygY5A4IKK7XXd90RgaeCNESSnbu-w1LJRpB5z72rSVYufFKTPhqnPajLQgP6koyH0AbUTGGoSWz9/pub?urp=gmail_link" target="_blank">Affirm U.K. Limited Employee Notice Regarding Use of Personal Data</a> for applicants applying from the United Kingdom, and hereby freely and unambiguously give informed consent to the collection, processing, use, and storage of your personal information as described therein.

Manager, Software Engineering

Affirm is reinventing credit to make it more honest and friendly, giving consumers the flexibility to buy now and pay later without any hidden fees or compounding interest.As an Accounting Lead you have in-depth knowledge of generally accepted accounting principles, proficiency in accounting systems, and strong motivation to drive processes that contribute to the achievement of an efficient monthly/quarterly/annual close and financial reporting process. You pay great attention to detail and the ability to deliver results under deadlines as well as working effectively cross-functionally in a rapidly changing environment. <h4> What You’ll Do</h4> <ul> <li> Responsible for preparing and/or reviewing journal entries related to cash operations, investments and intercompany accounting, performing month-end closing processes and financial analysis, researching historical balances, and performing ad hoc reporting and analysis </li> <li> Drive and lead processes related to the accounting period close for areas of functionality including but not limited to cash operations, investments and intercompany accounting, ensuring high quality work product and level of detail </li> <li> Reconcile, analyze, and review cash operations, investments and intercompany accounting, in preparation for month-end close to ensure accuracy and validity of accounting transactions </li> <li> Manage and oversee team members including coaching, mentoring, training, and workpaper review prepared by Sr. and Staff Accountants, </li> <li> Proactively review current procedures and seek ways to improve processes to ensure timely monthly close, accuracy of accounting entries, and operational efficiency </li> <li> Assist in designing, implementing, maintaining and monitoring corporate accounting policies and procedures; and assist in internal control and process documentation </li> <li> Support internal and external audit requirements related to specific assigned areas </li> <li> Lead and support any other ad hoc analyses and projects as assigned. </li> </ul> <h4> What we look for</h4> <ul> <li> 5+ years of relevant professional experience is required (combination of private and public experience preferred) deep understanding of U.S. GAAP </li> <li> Recent experience in general ledger accounting at the Sr. Accountant or Accounting Manager level, or can demonstrate equivalent operational accounting abilities </li> <li> Ability to work under pressure and perform several tasks concurrently in a deadline driven environment </li> <li> Strong sense of ownership and curiosity to learn new skills </li> <li> Excellent analytical, creative problem solving, organizational and project management skills </li> <li> Takes initiative to implement changes that will simplify and improve processes </li> <li> Excellent interpersonal skills to optimally interact with the team, management, peers, cross-functional groups and business partners </li> <li> Excellent time management and organizational skills with interest in prioritizing and multitasking </li> <li> Advanced Microsoft Excel skills required (such as VLOOKUPS &amp; conditional statements, pivot tables, data analysis, data visualization, what-if-analysis) </li> <li> NetSuite experience is preferred </li> <li> The desire to improve broken processes and make your own job easier over time </li> <li> Passion for Affirm and a strong interest in technology </li> </ul> Base Pay Grade - I Equity Grade - 5 Employees new to Affirm typically come in at the start of the pay range. Affirm focuses on providing a simple and transparent pay structure which is based on a variety of factors, including location, experience and job-related skills. Base pay is part of a total compensation package that may include equity rewards, monthly stipends for health, wellness and tech spending, and benefits (including 100% subsidized medical coverage, dental and vision for you and your dependents.) USA base pay range (CA, WA, NY, NJ, CT) per year: $115,000 - $155,000 USA base pay range (all other U.S. states) per year: $102,000 - $142,000 Please note that visa sponsorship is not available for this position. #LI-Remote Affirm is proud to be a remote-first company! The majority of our roles are remote and you can work almost anywhere within the country of employment. Affirmers in proximal roles have the flexibility to work remotely, but will occasionally be required to work out of their assigned Affirm office. A limited number of roles remain office-based due to the nature of their job responsibilities. We’re extremely proud to offer competitive benefits that are anchored to our core value of people come first. Some key highlights of our benefits package include: <ul> <li>Health care coverage - Affirm covers all premiums for all levels of coverage for you and your dependents </li> <li>Flexible Spending Wallets - generous stipends for spending on Technology, Food, various Lifestyle needs, and family forming expenses</li> <li>Time off - competitive vacation and holiday schedules allowing you to take time off to rest and recharge</li> <li>ESPP - An employee stock purchase plan enabling you to buy shares of Affirm at a discount</li> </ul> We believe It’s On Us to provide an inclusive interview experience for all, including people with disabilities. We are happy to provide reasonable accommodations to candidates in need of individualized support during the hiring process. [For U.S. positions that could be performed in Los Angeles or San Francisco] Pursuant to the San Francisco Fair Chance Ordinance and Los Angeles Fair Chance Initiative for Hiring Ordinance, Affirm will consider for employment qualified applicants with arrest and conviction records. By clicking "Submit Application," you acknowledge that you have read the <a href="https://docs.google.com/document/d/e/2PACX-1vRSrHfbqKhhxAsI84tBH5hW85xiwEF4s8MOnfgDFJ5hl4_opeivo6dKc1kbywvVEppRe37UqYYsghB2/pub?urp=gmail_link" target="_blank">Affirm Employment Privacy Policy</a> for applicants within the United States, the <a href="https://docs.google.com/document/d/e/2PACX-1vSy4lvjSR3uff7spzCxGpLDN89u0iNizaBS-MEZM9aujcedmfD1eV70qIwBAkVSRg/pub?urp=gmail_link" target="_blank">EU Employee Notice Regarding Use of Personal Data (Poland)</a> for applicants applying from Poland, the <a href="https://docs.google.com/document/d/e/2PACX-1vTgnNFl4xX9la1x6egS2U5KeTmMPVFJgfW2Zv8kZ-13yuu7MOIBD1o1HRVWFGfRYg/pub?urp=gmail_link" target="_blank">EU Employee Notice Regarding Use of Personal Data (Spain)</a> for applicants applying from Spain, or the <a href="https://docs.google.com/document/d/e/2PACX-1vRHygY5A4IKK7XXd90RgaeCNESSnbu-w1LJRpB5z72rSVYufFKTPhqnPajLQgP6koyH0AbUTGGoSWz9/pub?urp=gmail_link" target="_blank">Affirm U.K. Limited Employee Notice Regarding Use of Personal Data</a> for applicants applying from the United Kingdom, and hereby freely and unambiguously give informed consent to the collection, processing, use, and storage of your personal information as described therein.

Accounting Lead, Corporate GL

Affirm is reinventing credit to make it more honest and friendly, giving consumers the flexibility to buy now and pay later without any hidden fees or compounding interest.The vision for the Batch Infra team @ Affirm team is to provide reliable, scalable, self-serve and Affirm-optimized compute solution to enable ML, Product, and Financial Engineering success. Our team is responsible for building and maintaining compute platform that serves as a backbone for processing various Business critical batch workloads at Affirm through a wide suite of scheduled and on-demand compute solutions built on the cloud. Affirm is growing rapidly and so is the need for reliable and high availability frameworks. If solving infrastructure challenges at scale excites you, come join us! What you’ll do <ul> <li>Shape the technical direction, strategy, and roadmap for Batch Infra platform that forms the backbone for several thousands of offline workloads at affirm.</li> <li>Design and build data infrastructure systems, services and tools to handle new Affirm products and business requirements that securely scale over millions of users and their transactions.</li> <li>Build frameworks and services which will be used by other engineering teams at Affirm to manage billions of dollars in loans and power customer experiences.</li> <li>Improve the reliability and efficiency of the Batch Infrastructure at scale and high reliability.</li> <li>Engage other teams at Affirm about their use of the Batch platform to ensure we are always building the right thing.</li> <li>Take an active role in mentoring junior engineers, lead and implement the processes that support team growth and efficiency.</li> </ul> What we look for <ul> <li>Strong sense of ownership with a proven track record of successfully driving large cross-functional technical programs.</li> <li>Experience building and owning large-scale, geographically distributed compute, and data processing systems.</li> <li>Experience building and owning data lake solutions like Iceberg, Hudi, Delta, etc.</li> <li>Experience building and managing Workflow Orchestration frameworks like Airflow, Flyte, Prefect, Temporal, Luigi, etc.</li> <li>Experience with or working knowledge for efficiently scaling frameworks like Spark/Flink for extremely large scale datasets on Kubernetes.</li> <li>Skilled at developing and debugging in Python/Kotlin or the ability to learn them quickly.</li> <li>Working knowledge of Relational and NoSQL databases.</li> <li>Experience with AWS and/or other cloud providers.</li> <li>Technical leadership; capable of handling mentorship, cross functional project execution, and solid individual contribution.</li> <li>Demonstrated ability to deliver on complex technical projects by collaborating closely with stakeholders.</li> <li>Eager to learn new things and have a growth mindset.</li> <li>Well-developed interpersonal, written and verbal communication.</li> <li>Experience working in the data infrastructure domain.</li> <li>This position requires either equivalent practical experience or a Bachelor’s degree in a related field</li> </ul> Base Pay Grade - P Equity Grade - 13 Employees new to Affirm typically come in at the start of the pay range. Affirm focuses on providing a simple and transparent pay structure which is based on a variety of factors, including location, experience and job-related skills. Base pay is part of a total compensation package that may include equity rewards, monthly stipends for health, wellness and tech spending, and benefits (including 100% subsidized medical coverage, dental and vision for you and your dependents.) USA base pay range (CA, WA, NY, NJ, CT) per year: $225,000 - $275,000 USA base pay range (all other U.S. states) per year: $200,000 - $250,000 Location: Remote - US #LI-Remote Affirm is proud to be a remote-first company! The majority of our roles are remote and you can work almost anywhere within the country of employment. Affirmers in proximal roles have the flexibility to work remotely, but will occasionally be required to work out of their assigned Affirm office. A limited number of roles remain office-based due to the nature of their job responsibilities. We’re extremely proud to offer competitive benefits that are anchored to our core value of people come first. Some key highlights of our benefits package include: <ul> <li>Health care coverage - Affirm covers all premiums for all levels of coverage for you and your dependents </li> <li>Flexible Spending Wallets - generous stipends for spending on Technology, Food, various Lifestyle needs, and family forming expenses</li> <li>Time off - competitive vacation and holiday schedules allowing you to take time off to rest and recharge</li> <li>ESPP - An employee stock purchase plan enabling you to buy shares of Affirm at a discount</li> </ul> We believe It’s On Us to provide an inclusive interview experience for all, including people with disabilities. We are happy to provide reasonable accommodations to candidates in need of individualized support during the hiring process. [For U.S. positions that could be performed in Los Angeles or San Francisco] Pursuant to the San Francisco Fair Chance Ordinance and Los Angeles Fair Chance Initiative for Hiring Ordinance, Affirm will consider for employment qualified applicants with arrest and conviction records. By clicking "Submit Application," you acknowledge that you have read the <a href="https://docs.google.com/document/d/e/2PACX-1vRSrHfbqKhhxAsI84tBH5hW85xiwEF4s8MOnfgDFJ5hl4_opeivo6dKc1kbywvVEppRe37UqYYsghB2/pub?urp=gmail_link" target="_blank">Affirm Employment Privacy Policy</a> for applicants within the United States, the <a href="https://docs.google.com/document/d/e/2PACX-1vSy4lvjSR3uff7spzCxGpLDN89u0iNizaBS-MEZM9aujcedmfD1eV70qIwBAkVSRg/pub?urp=gmail_link" target="_blank">EU Employee Notice Regarding Use of Personal Data (Poland)</a> for applicants applying from Poland, the <a href="https://docs.google.com/document/d/e/2PACX-1vTgnNFl4xX9la1x6egS2U5KeTmMPVFJgfW2Zv8kZ-13yuu7MOIBD1o1HRVWFGfRYg/pub?urp=gmail_link" target="_blank">EU Employee Notice Regarding Use of Personal Data (Spain)</a> for applicants applying from Spain, or the <a href="https://docs.google.com/document/d/e/2PACX-1vRHygY5A4IKK7XXd90RgaeCNESSnbu-w1LJRpB5z72rSVYufFKTPhqnPajLQgP6koyH0AbUTGGoSWz9/pub?urp=gmail_link" target="_blank">Affirm U.K. Limited Employee Notice Regarding Use of Personal Data</a> for applicants applying from the United Kingdom, and hereby freely and unambiguously give informed consent to the collection, processing, use, and storage of your personal information as described therein.

Staff Software Engineer (Batch Infrastructure)

Affirm is reinventing credit to make it more honest and friendly, giving consumers the flexibility to buy now and pay later without any hidden fees or compounding interest.Affirm aims to provide better financial products to improve the lives of consumers. We need an exceptional program manager to scale operations, support our growing business and adapt the servicing operating model based on the new or differentiated products . The ideal candidates will have strong business acumen and judgment with the ability to lead cross functional programs/projects, build new processes, drive continuous improvements and implement technology to support new businesses, vendors and partners. This role requires a strong background in customer/merchant servicing space. The project and process management to plan and implement complex operational programs that can spread across a multitude of servicing landscapes including but not limited to launch and scaling key merchants/partners, geo expansions, new product scaling and new channel expansion. In addition to that, a strong candidate will need to be well versed in financial services. <h3>What You’ll Do</h3> <ul> <li>Work in lock step with the product, engineering and operations team and lead cross-functional discovery and scoping sessions to bring structure and life to planned and ad-hoc initiatives around process optimizations and automations, expansion programs(geo launch/merchant launch) and/or efficiency improvements program.</li> <li>Create project scope, schedule and budget plans and manage the team projects execution Identify project stakeholders managing expectations through the project lifecycle</li> <li>Partner with cross-functional leads like process, knowledge and risks, training and development and service delivery leads and peer project managers to coordinate planning and oversee dependencies to successfully operationalize programs </li> <li>Manage post-launch monitoring and ensure that the new products/merchants servicing cost and unit economics are within the expectation or in parity with the existing product lines </li> <li>Drive project governance framework such as Working Groups, participate in the weekly business reviews(as needed) to drive awareness, issue resolution and decision making</li> <li>Establish and reinforce an analytical and data driven culture both within the team and across the company in partnership with Product, Analytics, Engineering and the broader business.</li> <li>Develop a communications plan setting out who is going to receive messages about the project, when and in what format.</li> <li>Project Risk, Issues, Actions &amp; Dependencies including the processes for logging and tracking.</li> </ul> <h3>What We Look For</h3> <ul> <li>7+ years of relevant experience</li> <li>Prior project management experience (PMP is nice to have). Process management experience (lean six sigma black belt nice to have)</li> <li>Demonstrated understanding of customer care, fraud and merchant operations, processes and systems including key metrics </li> <li>Good knowledge of how shared services operate </li> <li>Experience in services, operations and/or sales</li> <li>Prior experience in consumer lending or financial services a plus</li> <li>Self-starter with strong sense of urgency and accountability</li> <li>Excellent team player who is highly self-motivated, detailed-oriented, and enjoys learning new things</li> <li>Skilled in focusing on desired results, determining what is important, clarifying next steps and prioritizing work effectively to meet deadlines and achieve desired results</li> <li>Ability to make discretionary decisions based on research, with certain degree of creativity and latitude</li> </ul> Pay Grade - USA30 Employees new to Affirm or promoted into a new role, typically begin in the min to mid range. USA base pay range (CA, WA, NY, NJ, CT) per year: Min: $162,400 Mid: $203,000 Max: $243,500 USA base pay range (all other U.S. states) per year: Min: $146,100 Mid: $182,700 Max: $219,200 Please note that visa sponsorship is not available for this position. LI-Remote Affirm is proud to be a remote-first company! The majority of our roles are remote and you can work almost anywhere within the country of employment. Affirmers in proximal roles have the flexibility to work remotely, but will occasionally be required to work out of their assigned Affirm office. A limited number of roles remain office-based due to the nature of their job responsibilities. We’re extremely proud to offer competitive benefits that are anchored to our core value of people come first. Some key highlights of our benefits package include: <ul> <li>Health care coverage - Affirm covers all premiums for all levels of coverage for you and your dependents </li> <li>Flexible Spending Wallets - generous stipends for spending on Technology, Food, various Lifestyle needs, and family forming expenses</li> <li>Time off - competitive vacation and holiday schedules allowing you to take time off to rest and recharge</li> <li>ESPP - An employee stock purchase plan enabling you to buy shares of Affirm at a discount</li> </ul> We believe It’s On Us to provide an inclusive interview experience for all, including people with disabilities. We are happy to provide reasonable accommodations to candidates in need of individualized support during the hiring process. [For U.S. positions that could be performed in Los Angeles or San Francisco] Pursuant to the San Francisco Fair Chance Ordinance and Los Angeles Fair Chance Initiative for Hiring Ordinance, Affirm will consider for employment qualified applicants with arrest and conviction records. By clicking "Submit Application," you acknowledge that you have read the <a href="https://docs.google.com/document/d/e/2PACX-1vRSrHfbqKhhxAsI84tBH5hW85xiwEF4s8MOnfgDFJ5hl4_opeivo6dKc1kbywvVEppRe37UqYYsghB2/pub?urp=gmail_link" target="_blank">Affirm Employment Privacy Policy</a> for applicants within the United States, the <a href="https://docs.google.com/document/d/e/2PACX-1vSy4lvjSR3uff7spzCxGpLDN89u0iNizaBS-MEZM9aujcedmfD1eV70qIwBAkVSRg/pub?urp=gmail_link" target="_blank">EU Employee Notice Regarding Use of Personal Data (Poland)</a> for applicants applying from Poland, the <a href="https://docs.google.com/document/d/e/2PACX-1vTgnNFl4xX9la1x6egS2U5KeTmMPVFJgfW2Zv8kZ-13yuu7MOIBD1o1HRVWFGfRYg/pub?urp=gmail_link" target="_blank">EU Employee Notice Regarding Use of Personal Data (Spain)</a> for applicants applying from Spain, or the <a href="https://docs.google.com/document/d/e/2PACX-1vRHygY5A4IKK7XXd90RgaeCNESSnbu-w1LJRpB5z72rSVYufFKTPhqnPajLQgP6koyH0AbUTGGoSWz9/pub?urp=gmail_link" target="_blank">Affirm U.K. Limited Employee Notice Regarding Use of Personal Data</a> for applicants applying from the United Kingdom, and hereby freely and unambiguously give informed consent to the collection, processing, use, and storage of your personal information as described therein.

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