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Job Description: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day. One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We’re devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being. Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization. Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us! The following laws or regulations restrict or prohibit the hiring of individuals with certain specified criminal history for the position: FDIC Job Description: This job is responsible for engaging clients in the lobby to educate and assist with conducting transactions through self-service resources, such as mobile banking, online banking, or ATM. Key responsibilities include accurately and efficiently processing cash transactions for clients as needed. Job expectations include having deep conversations with clients to gain in-depth knowledge of the financial and life priorities and connecting clients to solutions that meet the financial goals. Responsibilities: • Executes the bank's risk culture and strives for operational excellence • Builds relationships with clients to meet financial needs • Follows established processes and guidelines in daily activities to do what is right for clients and the bank, adhering to all applicable laws and regulations • Grows business knowledge and network by partnering with experts in small business, lending, and investments • Manages financial center traffic, appointments, and outbound calls effectively • Drives the client experience • Manages cash responsibilities Required Qualifications: • Is an enthusiastic, highly motivated self-starter with a strong work ethic and intense focus on results, acting in the best interest of the client. • Collaborates effectively to get things done, building and nurturing strong relationships. • Displays passion, commitment and drive to deliver an experience that improves our clients’ financial lives. • Is confident in identifying solutions for new and existing clients based on their needs. • Communicates effectively and confidently, and is comfortable engaging all clients. • Has the ability to learn and adapt to new information and technology platforms. • Is confident in educating clients on how to conduct simple banking transactions through self-service technologies (for example, ATM, online banking, mobile banking). • Applies strong critical thinking and problem-solving skills to meet clients’ needs. • Will follow established processes and guidelines in daily activities to do what is right for clients and the bank, adhering to all applicable laws and regulations. • Efficiently manages time and capacity. • Focuses on results, while acting in the best interest of the client. • Can be flexible to work weekends and/or extended hours as needed. Desired Qualifications: • Experience in financial services and knowledge of financial services industry, products and solutions. • One year of demonstrated successful sales experience in a salary plus incentive environment with individual sales goals. • Six months of cash handling experience. • Bachelor’s degree or business relevant associate degree such as business management, business administration, or finance. Skills: • Adaptability • Business Acumen • Customer and Client Focus • Oral Communications • Problem Solving • Account Management • Client Experience Branding • Client Management • Client Solutions Advisory • Relationship Building • Business Development • Pipeline Management • Prospecting • Referral Identification • Referral Management Shift:1st shift (United States of America) Hours Per Week: 40

Bank of America

Relationship Banker, Santa Monica Market

We are looking for a Regional Sales Manager to join our team. This will be a home-based position, and the person can be located in any location any location near a major airport in the Western US or Canada including California, Colorado, Utah, Idaho, Montana, North/South Dakota, Oregon, Washington, Nevada, New Mexico. What you will do as the Regional Sales Manager - West Coast: The Regional Business Development Manager is responsible for discovering and securing new project opportunities from clients within Western US &amp; Western Canada. The Regional Business Development Manager will strengthen relationships with existing clients as well as discover and develop relationships with new clients. The individual works closely with the estimating team to establish proposal strategy and prepare for smooth project execution upon award. The Regional Business Development Manager must effectively track and update the sales forecast accordingly. Key Duties and Responsibilities for Regional Sales Manager: <ul> <li>Schedule meetings and optimize travel plans based on client engagement and sales potential priority.</li> <li>Reach out to prospective clients to understand new opportunity potential.</li> <li>Follow up with existing clients to check on existing system performance and discover new project opportunities.</li> <li>Educate engineering firms about Controls Southeast’s and O’Brien’s technologies and collaborate on specifying the proper solution technologies in client project specification documents.</li> <li>Prepare and execute presentations for large groups of engineering and plant personnel detailing Controls Southeast’s and O’Brien’s technologies.</li> <li>Consult with client to clarify needs regarding scope of work, project schedule, and project specifications.</li> <li>Collaborate internally with technical services, estimating, project engineering, and production departments to ensure appropriate proposal strategy and successful execution of a project upon award.</li> <li>Update all clients on product modifications and enhancements.</li> <li>Attend and effectively represent Controls Southeast and O’Brien at conferences and/or trade shows.</li> <li>Maintain sales forecast via judicious management of sales tracking and client management software.</li> <li>Meet/Exceed quarterly and annual booking goals.</li> <li>Assist with identification, training, and management of local channel partners.</li> </ul> Requirements of the Regional Sales Manager: <ul> <li>Bachelor of Science in mechanical Engineering, chemical, or related technical field, or equivalent combination of degree and technical experience. </li> <li>5-7 years of experience in technical sales, or combination of technical/engineering experience with either team leadership or project management in customer-facing roles.</li> <li>Proven experience in presenting technical data and concepts to end users and engineering companies.</li> <li>Ability to manage conflict productively and reach mutually beneficial solutions</li> <li>Previous experience working with contracts and negotiations preferred. </li> <li>Travel at least 50% (typically every other week for one week) covering the territory of the western United States including California, Utah, Washington, Nevada, Montana, Wyoming, Colorado, New Mexico, Alaska, and areas in Canada including Alberta and British Columbia. </li> </ul> About Us Controls Southeast Inc. and O’Brien Corporation are businesses within AMETEK’s Process and Analytical Instruments Division, a leader in analyzers, monitors and other instruments used by oil, gas, chemical/petrochemical, pharmaceutical, semiconductor, factory automation and other process industries. ​Controls Southeast provides highly engineered thermal maintenance tracing solutions to heat process piping, tanks, &amp; vessels (known as ControTrace® and ControHeat®) used in the petrochemical, chemical, and processing industries. CSI also provides specialty equipment and piping used in the operation of major petrochemical companies and oil/gas refineries worldwide. For over 50 years, CSI has been serving thousands of clients with world class project execution while always understanding each clients’ needs. Visit the company website, <a href="http://www.csiheat.com" target="_blank">www.csiheat.com</a> , to learn more about CSI products/services and CSI’s mission statement known as W4. O’Brien products include TRACEPAK® and STACKPAK™ temperature-controlled tubing bundles; TrueTube® electropolished and coated analyzer sample transport tubing; MJ polymer corrosion protection and STRUT-RAK tray alternative support for small bore tubing systems; VIPAK®, HEATPAK®, and FLEXPAK® heated instrument enclosures, and SADDLEPAK® instrument mounting systems. Markets include the offshore, oil sands, refining and chemical, and power industries. <a href="http://www.obcorp.com/" target="_blank">http://www.obcorp.com/</a>

AMETEK

Technical Sales Manager  (Remote) Mechanical Products - West Coast North America

R1 is the leading provider of technology-driven solutions that transform the patient experience and financial performance of hospitals, health systems and medical groups. We are the one company that combines the deep expertise of a global workforce of revenue cycle professionals with the industry’s most advanced technology platform, encompassing sophisticated analytics, AI, intelligent automation, and workflow orchestration. As our Staff DataOps Engineer, you will focus on being a technical leader, engineering and delivering high-quality solutions in healthcare revenue cycle management (RCM). Every day, you will be responsible for proactively collaborating within the team, as well as across teams, stakeholders and product managers to communicate effectively, understand priorities and deliver engineered solutions. To thrive in this role, you must be a good communicator with a proactive sense of engagement and provide technical leadership.Here’s what you will experience working as Staff DataOps Engineer: <ul> <li>Engage in the full software development lifecycle, from design to deployment, participating in 2-week sprint development cycle </li> <li>Use Agile methodologies to design, develop and maintain solutions, ensuring engineering (software &amp; data) and operational excellence</li> <li>Engineer, deploy and operate high-quality solutions in healthcare revenue cycle management (RCM) </li> <li>Collaborate across teams, stakeholders, and product managers to communicate effectively, understand priority and deliver engineered solutions</li> <li>Actively participate in team iterating on team processes and practices </li> <li>Make code quality, code practice and architectural suggestions to the team</li> <li>Anticipate future technical opportunities and problems and collaborate to address them</li> </ul>To be successful in this role, the candidate will have:<ul> <li>Expert knowledge in Scala and Spark</li> <li>Ability to refactor large, complex notebooks into clean, testable software</li> <li>Significant experience with Azure Databricks, including Workflow tuning for performance and cost optimization</li> <li>Expertise in NoSQL and relational databases like Cosmos DB, MongoDB, and SQL Server</li> <li>Experience with Azure (preferred) or AWS</li> <li>Experience with Infrastructure as Code (Terraform, Bicep, ARM templates)</li> </ul>It's a plus if you bring:<ul> <li>Bachelor’s degree in computer science, IT, or systems engineering or equivalent work experience</li> <li>Experience in developing healthcare applications</li> <li>Experience in Al/ML, LLMs, RAG architectures, etc.</li> </ul>For this US-based position, the base pay range is $140,000.00 - $194,785.02 per year . Individual pay is determined by role, level, location, job-related skills, experience, and relevant education or training.This job is eligible to participate in our annual bonus plan at a target of 10.00%The healthcare system is always evolving — and it’s up to us to use our shared expertise to find new solutions that can keep up. On our growing team you’ll find the opportunity to constantly learn, collaborate across groups and explore new paths for your career. Our associates are given the chance to contribute, think boldly and create meaningful work that makes a difference in the communities we serve around the world. We go beyond expectations in everything we do. Not only does that drive customer success and improve patient care, but that same enthusiasm is applied to giving back to the community and taking care of our team — including offering a <a href="http://go.r1rcm.com/benefits" target="_blank">competitive benefits package.</a>R1 RCM Inc. (“the Company”) is dedicated to the fundamentals of equal employment opportunity. The Company’s employment practices , including those regarding recruitment, hiring, assignment, promotion, compensation, benefits, training, discipline, and termination shall not be based on any person’s age, color, national origin, citizenship status, physical or mental disability, medical condition, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status or any other characteristic protected by federal, state or local law. Furthermore, the Company is dedicated to providing a workplace free from harassment based on any of the foregoing protected categories.If you have a disability and require a reasonable accommodation to complete any part of the job application process, please contact us at 312-496-7709 for assistance.CA PRIVACY NOTICE: California resident job applicants can learn more about their privacy rights <a href="https://f.hubspotusercontent20.net/hubfs/4941928/California%20Consent%20Notice.pdf" target="_blank">California Consent </a>To learn more, visit: <a href="https://R1RCM.com" target="_blank">R1RCM.com</a>Visit us on <a href="https://www.facebook.com/R1RCM" target="_blank">Facebook</a>

R1 RCM

Staff Software Engineer

Location: Virtual, but must be commutable to Cary NC, New York NY, Bridgewater/Whippany, NJ Employees are to report to the office once a month. The Team You Will Join The Enterprise Program Management (EPM) Strategic Programs team you will join is focused on executing top strategic programs to their full value realization. The team is comprised of seasoned professionals who bring connectivity and structure to large-scale change across disciplines and organizations. The Opportunity The Director – Enterprise Program Leader is accountable for delivering full value realization of large, strategic MetLife initiatives through day-to-day program management. This role is responsible for leading large programs/projects from the planning phase where the business case is approved and funding is secured through implementation and closure where the business benefits are delivered. Throughout this journey, the Program Manager addresses obstacles that impact the successful implementation of the business objectives. The Program Manager ensures that key stakeholders are working together on shared deliverables and that the sponsors and senior management are constantly informed of the initiative’s progress to plan. How You’ll Help Us Build a Confident Future (Key Responsibilities) <ul> <li>Virtual roles work from a home office with periodic visits to the assigned GCSO office as needed for team events, meetings, training, business continuity, etc.</li> <li>Directs a team of managers responsible for the implementation of MetLife strategic programs and projects to achieve full value realization by delivering benefits, budget and timeline to meet the approved business case.</li> <li>Demonstrates management rigor, data-driven decision-making and a spirit of continuous improvement by implementing a practical yet robust program governance framework focused on value delivery through leadership, analysis and insights.</li> <li>Integrates workstream milestones into overall program schedule, tracks, and provides reporting at a tactical and executive level.</li> <li>Utilizes a practical framework to identify, catalogue, track and manage key dependencies and integration points between major workstreams from planning through execution.</li> <li>Identifies, escalates and resolves risks and issues related to scope, schedules and dependencies that threaten the successful delivery of the program benefits, budget and timeline.</li> <li>Facilitates continuous communication and dialogue between teams where dependencies and integration points, or the potential for such, exist.</li> <li>Fosters an environment of critical thinking, intellectual rigor, collegial challenge and collaboration between major programs and workstreams and creates channels that allow the flow of information to take place easily across program areas.</li> <li>Implements rigorous program governance and reporting processes to keep stakeholders informed and engaged</li> <li>Identifies variances to schedule, scope, benefit and budget and drives the change control process to ensure that the program remains aligned to business objectives.</li> <li>Provides financial and non-financial updates to department leadership regarding program status through reports, status dashboards, scorecards, etc.</li> <li>Reports on the progress of all initiatives and milestones, to ensure timeliness and deliverables are met across the program.</li> <li>Provides information to end users to help resolve inquiries related to assigned processes, procedures, and/or initiatives.</li> <li>Works on basic to more complex financial analyses assignments or projects.</li> <li>Identifies program financial trends, issues, and risks, providing guidance to senior leadership.</li> <li>Applies strong problem-solving and troubleshooting skills to resolve challenges.</li> </ul> What You Need to Succeed (Required Qualifications) <ul> <li>New hires should live within a commutable distance from the site where the role is posted.</li> <li>Bachelor's Degree</li> <li>8- 10+ years program management experience.</li> <li>Prior experience with financial and management reporting, including an understanding of financial practices and processes.</li> <li>Exceptional, analytical, prioritization and program management skills, including meticulous attention to detail.</li> <li>Strong leadership qualities, interpersonal skills and team orientation needed to build partnerships and work successfully across teams.</li> <li>Proven experience in complex project planning with the ability to lead and/or simultaneously manage multiple large, complex projects.</li> <li>Ability to distill large amounts of data into clear concise formats for easier reporting and analysis.</li> <li>Excellent storytelling and executive presentation skills, with demonstrated expertise in MS Office Suite (Word, Excel, PowerPoint, Project).</li> <li>Comfortable navigating ambiguity and working independently to resolve issues with sound judgment, demonstrating excellent problem-solving skills (structuring, analysis, insight generation, actionable implications, and recommendations) and a solution-oriented approach to drive prompt decisions.</li> </ul> What Can Give You an Edge (Additional Skills) <ul> <li>Consulting experience in program and project management is highly preferred</li> <li>PMP certification is highly preferred</li> <li>MBA or other advanced degree</li> <li>Experience in investments and financial services industries</li> <li>Adept at working with distributed, global teams</li> <li>Agile/Lean experience</li> <li>Strong interpersonal, influence, conflict resolution and negotiation skills</li> </ul>

MetLife

Director - Enterprise Program Leader

Job TitleClient Care ManagerJob Description SummaryThe Client Care Manager serves as the connection between the client delivery teams, platform resources, service lines, advisory groups, and research. The Client Care Manager acts as a trusted advisor, consulting teams on how to tell a clear, consistent, and crafted message to their clients with the intent of strengthening the relationship and growing the business. The Client Care Manager has strong graphic design skills and focuses on client data and analytics, delivering insights through actionable presentations, reports, and dashboards, to increase visibility of gaps, risks and potential growth opportunities. The Client Care Manager is dedicated to fostering a GOS culture focused on sharing of best practices, innovation, and peer collaboration.Job DescriptionResponsibilities <ul> <li>Provide client-facing presentation and communications support to ensure delivery of a clear, consistent, and crafted message</li> <li>Produce content and graphics for client-facing presentations, quarterly business reports, marketing brochures and dashboards</li> <li>Design dynamic PowerPoint templates to be used as “grab and go” materials</li> <li>Ensure client deliverables adhere to corporate identity guidelines</li> <li>Maintain an organized library of inspirational marketing material, including tools and resources, for all GOS employees to use</li> <li>Present during “Office Hour” training sessions to teach account management teams how to use Client Care tools, under the direction of the Sr. CC Manager</li> <li>Partners with GOS account teams to keep client statistics and account data current</li> </ul>Requirements <ul> <li>3-5 years of experience in a related or similar field</li> <li>Marketing, Business Administration, or relevant field of study (or currently in pursuit of)</li> <li>Ability to quickly learn, adapt and produce a high volume of quality materials in a fast-paced environment</li> <li>Strong PowerPoint skills</li> <li>Proficiency with Microsoft Teams and Microsoft Office Suite (Word, Excel), and a working knowledge of the Adobe Creative Suite (InDesign, Illustrator, and/or Photoshop). Experience with email campaign tools a plus.</li> <li>Must be able to quickly troubleshoot and develop solutions to requests from account teams and clients using the resources available</li> <li>Excellent interpersonal skills with high initiative, flexibility, and team approach to work</li> <li>Great collaborator with the ability to work with cross-functional teams as needed.</li> <li>Excellent oral and written communication skills</li> <li>The qualified candidate will be detail-oriented, able to handle multiple projects simultaneously, extremely professional, and customer service oriented</li> </ul> Cushman &amp; Wakefield also provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health, vision, and dental insurance, flexible spending accounts, health savings accounts, retirement savings plans, life, and disability insurance programs, and paid and unpaid time away from work. In addition to a comprehensive benefits package, Cushman and Wakefield provide eligible employees with competitive pay, which may vary depending on eligibility factors such as geographic location, date of hire, total hours worked, job type, business line, and applicability of collective bargaining agreements. The compensation that will be offered to the successful candidate will depend on factors such as whether the position is covered by a collective bargaining agreement, the geographic area in which the work will be performed, market pay rates in that area, and the candidate’s experience and qualifications. The company will not pay less than minimum wage for this role. The compensation for the position is: $85,000.00 - $100,000.00Cushman &amp; Wakefield is an Equal Opportunity employer to all protected groups, including protected veterans and individuals with disabilities. Discrimination of any type will not be tolerated.In compliance with the Americans with Disabilities Act Amendments Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a position at Cushman &amp; Wakefield, please call the ADA line at 1-888-365-5406 or email <a href="#">HRServices@cushwake.com</a>. Please refer to the job title and job location when you contact us.INCO: “Cushman &amp; Wakefield”

Cushman & Wakefield

Client Care Manager

Ready to be pushed beyond what you think you’re capable of? At Coinbase, our mission is to increase economic freedom in the world. It’s a massive, ambitious opportunity that demands the best of us, every day, as we build the emerging onchain platform — and with it, the future global financial system. To achieve our mission, we’re seeking a very specific candidate. We want someone who is passionate about our mission and who believes in the power of crypto and blockchain technology to update the financial system. We want someone who is eager to leave their mark on the world, who relishes the pressure and privilege of working with high caliber colleagues, and who actively seeks feedback to keep leveling up. We want someone who will run towards, not away from, solving the company’s hardest problems. Our <a href="https://www.coinbase.com/mission" target="_blank">work culture</a> is intense and isn’t for everyone. But if you want to build the future alongside others who excel in their disciplines and expect the same from you, there’s no better place to be. While many roles at Coinbase are remote-first, we are not remote-only. In-person participation is required throughout the year. Team and company-wide offsites are held multiple times annually to foster collaboration, connection, and alignment. Attendance is expected and fully supported. Coinbase is seeking Senior Frontend engineers to join our Trading team to build and scale the core systems that power crypto trading at Coinbase. From Simple Trade for everyday users to Advanced Trade for professionals, to Derivatives and Decentralized (DEX) trading, we’re building a seamless and secure trading experience for everyone. This is a rare opportunity to work at the intersection of crypto, trading infrastructure, and consumer product — tackling exciting engineering challenges while contributing directly to Coinbase’s core business. What you'll be doing: <ul> <li>Build engaging, dynamic, and intuitive interfaces for real-time price analysis, order execution, and trading data visualization to help traders worldwide make informed trading decisions.</li> <li>Work in tight collaboration with engineers, product, and design to articulate a best-in-class product experience.</li> <li>Translate your best ideas into tangible, high-value trading features our customers love.</li> <li>Work with engineers, product managers and senior leadership to turn our <a href="https://blog.coinbase.com/the-vision-mission-and-strategy-for-coinbase-944b79a64a7c#.xgrdfvfgc" target="_blank">vision</a> into a tangible roadmap every quarter.</li> </ul> What we look for in you: <ul> <li>You have at least 5 years of experience in developing web and/or mobile apps and shipping user-facing features with React, JavaScript, and Typescript.</li> <li>You’ve led and landed meaningful projects and are seen as a subject matter expert on your team </li> <li>You've developed and shipped user-facing features using component-based UI frameworks.</li> <li>You’re familiar with product and design lifecycles, and collaborating closely with designers, engineers, and product managers.</li> <li>You write high-quality, well-tested, extensible code.</li> <li>You take pride in being up-to-date with the latest industry standards and best practices in frontend architecture.</li> <li>You are proactive, have a growth-mindset, and empower and cultivate your teammates. </li> </ul> Nice to haves: <ul> <li>You have experience launching new products from 0 to 1 at scale.</li> <li>You’ve worked on active trading systems or other similar high-availability financial systems.</li> <li>You actively trade crypto or other financial instruments.</li> <li>You have at least 1 year of experience in developing production-grade React Native mobile apps.</li> <li>You have experience with GraphQL and/or Relay. </li> <li>You have a track record of delivering smooth, responsive user experiences by optimizing application performance and reducing latency in critical user flows.</li> <li>Crypto-forward experience, including familiarity with onchain activity such as interacting with Ethereum addresses, using ENS, and engaging with dApps or blockchain-based services.</li> </ul> Pay Transparency Notice: Depending on your work location, the target annual salary for this position can range as detailed below. Full time offers from Coinbase also include target bonus + target equity + benefits (including medical, dental, vision and 401(k)). Pay Range: $186,095—$218,900 USD Please be advised that each candidate may submit a maximum of four applications within any 30-day period. We encourage you to carefully evaluate how your skills and interests align with Coinbase's roles before applying. <h3>Commitment to Equal Opportunity</h3> Coinbase is committed to diversity in its workforce and is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, gender, national origin, age, disability, veteran status, sex, gender expression or identity, sexual orientation or any other basis protected by applicable law. Coinbase will also consider for employment qualified applicants with criminal histories in a manner consistent with applicable federal, state and local law. For US applicants, you may view the Know Your Rights notice <a href="https://www.eeoc.gov/sites/default/files/2022-10/22-088_EEOC_KnowYourRights_10_20.pdf" target="_blank">here</a>. Additionally, Coinbase participates in the <a href="https://static-assets.coinbase.com/e-verify.pdf" target="_blank">E-Verify program</a> in certain locations, as required by law. Coinbase is also committed to providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please contact us at accommodations[at]coinbase.com to let us know the nature of your request and your contact information. For quick access to screen reading technology compatible with this site <a href="https://chrome.google.com/webstore/detail/chromevox/kgejglhpjiefppelpmljglcjbhoiplfn" target="_blank">click here to download</a> a free compatible screen reader <a href="http://www.chromevox.com/tutorial/" target="_blank">(free step by step tutorial can be found here)</a>. <h3>Global Data Privacy Notice for Job Candidates and Applicants</h3> Depending on your location, the General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA) may regulate the way we manage the data of job applicants. Our full notice outlining how data will be processed as part of the application procedure for applicable locations is available <a href="https://www.coinbase.com/legal/applicant_privacy_notice" target="_blank">here</a>. By submitting your application, you are agreeing to our use and processing of your data as required. For US applicants only, by submitting your application you are agreeing to arbitration of disputes as outlined <a href="https://www.coinbase.com/legal/application-arbitration-agreement" target="_blank">here.</a>

Coinbase

Senior Software Engineer, Frontend (Consumer - Trading)

Ready to be pushed beyond what you think you’re capable of? At Coinbase, our mission is to increase economic freedom in the world. It’s a massive, ambitious opportunity that demands the best of us, every day, as we build the emerging onchain platform — and with it, the future global financial system. To achieve our mission, we’re seeking a very specific candidate. We want someone who is passionate about our mission and who believes in the power of crypto and blockchain technology to update the financial system. We want someone who is eager to leave their mark on the world, who relishes the pressure and privilege of working with high caliber colleagues, and who actively seeks feedback to keep leveling up. We want someone who will run towards, not away from, solving the company’s hardest problems. Our <a href="https://www.coinbase.com/mission" target="_blank">work culture</a> is intense and isn’t for everyone. But if you want to build the future alongside others who excel in their disciplines and expect the same from you, there’s no better place to be. The Coinbase Customer Experience (CX) organization is on a mission to provide the most trusted and value-added Customer Support in Crypto. Our team is dedicated to eliminating customer pain points, empowering our global user base via self-service and automation, and optimizing customer support interactions to create an effortless experience. The Consumer Content team is a subteam of Customer Experience. The Consumer Content team supports all content strategy and creation efforts across the company to ensure that customers in every region are given the best customer experience. The Consumer Content team is responsible for driving content experiences designed to empower customers. As a Senior Content Strategist, you will produce, manage, and optimize self-service content strategies and programs, focusing heavily on repeatable innovation and leading by example. Collaborating closely with cross-functional teams, you will streamline operations, enhance efficiency, and drive improvements in key organizational metrics. Success in this role requires a keen interest in the crypto industry, exceptional writing skills, meticulous attention to detail, and the ability to translate complex topics into easily understandable content. What you’ll be doing <ul> <li>Content Production: Collaborate with Product and Program teams on GTM efforts to create help center and agent facing content that supports product launches.</li> <li>Content Review and Coaching: Review and edit both new and existing content to ensure alignment with our governance standards. Provide feedback and coaching to more junior content creators within the team, reducing customer friction and contributing to our business goals. </li> <li>Data Analysis: Regularly analyze content trends, presenting insights and recommendations to stakeholders and leadership.</li> <li>Strategic Partnerships: Collaborate with cross-functional stakeholders to inform critical content strategy decisions, offering recommendations based on help center content insights and customer pain points.</li> <li>Priority Management: Act with urgency, focusing on the most impactful work, and ensuring priority items progress efficiently.</li> </ul> What we look for in you <ul> <li>Mission-Driven: A deep alignment with Coinbase’s mission and a passion for creating a seamless customer experience within the crypto space. </li> <li>Proven Experience: 5+ years of experience as a content writer, editor, or strategist, with a strong emphasis on content strategy and management.</li> <li>Writing Expertise: Exceptional writing ability, consistently delivering clean, concise copy. You have an opinion on the Oxford comma and uphold the highest standards in all written content.</li> <li>Project Management: Strong project management capabilities, with the ability to prioritize and manage multiple projects simultaneously.</li> <li>SEO Knowledge: Basic understanding of SEO best practices.</li> <li>AI Experience: Experience using AI/LLMs to create, refine, and localize content; expert understanding of current limitations and emerging capabilities</li> <li>Analytical Skills: Excellent analytical and problem-solving abilities, with a data-driven approach. Fluency in building reports and analyzing data. </li> <li>Communication: Exceptional communication and interpersonal skills, with a demonstrated ability to collaborate effectively with cross-functional teams. Your mission is to cultivate strong relationships, not sever connections. </li> <li>Adaptability: High flexibility and adaptability to meet the evolving needs of a high-growth, fast-paced organization. Crypto moves at the speed of light and so do we.</li> <li>Exceptional Drive: A proactive, self-motivated individual who thrives in a fast-paced environment, consistently exceeding expectations, turning challenges into opportunities, and demonstrating a positive, solutions-oriented attitude.</li> </ul> Nice to haves: <ul> <li>Experience in Tech, Crypto, Finance, or Fintech similar regulated sectors.</li> <li>Familiarity with tools such as Contentful, Smartling, Google Suite, Jira, Amazon Connect, or Salesforce.</li> <li>Experience utilizing AI tools.</li> <li>Video editing experience. </li> <li>Knowledge of Lean Six Sigma methodologies.</li> <li>Experience partnering with customer-facing teams.</li> </ul> Job #: P63353 #LI-Remote Pay Transparency Notice: Depending on your work location, the target annual salary for this position can range as detailed below. Full time offers from Coinbase also include target bonus + target equity + benefits (including medical, dental, vision and 401(k)). Pay Range: $117,385—$138,100 USD Please be advised that each candidate may submit a maximum of four applications within any 30-day period. We encourage you to carefully evaluate how your skills and interests align with Coinbase's roles before applying. <h3>Commitment to Equal Opportunity</h3> Coinbase is committed to diversity in its workforce and is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, gender, national origin, age, disability, veteran status, sex, gender expression or identity, sexual orientation or any other basis protected by applicable law. Coinbase will also consider for employment qualified applicants with criminal histories in a manner consistent with applicable federal, state and local law. For US applicants, you may view the Know Your Rights notice <a href="https://www.eeoc.gov/sites/default/files/2022-10/22-088_EEOC_KnowYourRights_10_20.pdf" target="_blank">here</a>. Additionally, Coinbase participates in the <a href="https://static-assets.coinbase.com/e-verify.pdf" target="_blank">E-Verify program</a> in certain locations, as required by law. Coinbase is also committed to providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please contact us at accommodations[at]coinbase.com to let us know the nature of your request and your contact information. For quick access to screen reading technology compatible with this site <a href="https://chrome.google.com/webstore/detail/chromevox/kgejglhpjiefppelpmljglcjbhoiplfn" target="_blank">click here to download</a> a free compatible screen reader <a href="http://www.chromevox.com/tutorial/" target="_blank">(free step by step tutorial can be found here)</a>. <h3>Global Data Privacy Notice for Job Candidates and Applicants</h3> Depending on your location, the General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA) may regulate the way we manage the data of job applicants. Our full notice outlining how data will be processed as part of the application procedure for applicable locations is available <a href="https://www.coinbase.com/legal/applicant_privacy_notice" target="_blank">here</a>. By submitting your application, you are agreeing to our use and processing of your data as required. For US applicants only, by submitting your application you are agreeing to arbitration of disputes as outlined <a href="https://www.coinbase.com/legal/application-arbitration-agreement" target="_blank">here.</a>

Senior Content Strategist

Zoom is a company driven by our unique culture and focus on delivering happiness to our customers. By focusing on happy employees and happy customers, we have experienced amazing growth and success. Led by Eric S. Yuan, the #1 ranked CEO on Glassdoor, our unique culture, focus on teamwork and fun environment makes Zoom an awesome place to work. We are expanding teams across the organization and we need more amazing “Zoomies” to join the team! If you are motivated by delivering happiness, come join us at Zoom!We’re seeking a Senior Business Operations Analyst to optimize and scale business operations across processes, data, and systems— with a deep focus on SaaS sales models and technologies. The ideal candidate brings extensive experience in subscription management, CRM, billing, and ERP platforms, and understands the full SaaS customer lifecycle, including lead-to-cash and renewals.As a key liaison between business and technology teams, this role will lead initiatives that drive cross-functional alignment, improve systems, and deliver scalable, tech-enabled solutions to support a high-growth, recurring-revenue business.Domain Expertise<ul> <li>SaaS Business Model: Deep understanding of subscription-based pricing, cloud delivery, multitenancy, and recurring revenue structures.</li> <li>SaaS Metrics: Familiarity with key performance indicators such as MRR, ARR, TCV, and churn.</li> <li>Sales Cycle &amp; GTM Strategy: Knowledge of SaaS sales lifecycle including lead qualification, demos/trials, onboarding, and go-to-market models (e.g., freemium, self-service, high-touch).</li> <li>Operational Processes: Expertise in lead-to-quote, quote-to-cash, renewals, and upsells within a SaaS environment.</li> <li>Customer Segmentation: Understanding of SMB, mid-market, and enterprise personas and how system processes support each.</li> <li>Retention &amp; Growth Strategies: Experience with upselling, cross-selling, and proactive customer success initiatives.</li> <li>Systems &amp; Tooling: Proficiency in CRM and GTM tools such as Salesforce, Clari, and related GTM systems.</li> <li>Cross-System Data Mapping: Skilled in process and data flow mapping across sales, finance, and customer success functions.</li> </ul>Key Responsibilities:<ul> <li>Requirements &amp; Solution Design: Gather and translate business needs into scalable, secure system solutions.</li> <li>System Implementation &amp; Integration: Lead or support deployment and integration of business-critical applications.</li> <li>Testing &amp; Deployment: Manage UAT efforts and ensure solution readiness for production release.</li> <li>Process &amp; System Optimization: Identify areas for automation and efficiency gains across platforms and processes.</li> <li>Data &amp; Insights: Analyze business data and create dashboards/reports to support strategic decisions.</li> <li>Cross-Functional Collaboration: Align business, IT, and project teams to ensure successful delivery and change adoption.</li> <li>System Support: Provide ongoing administration and enhancement support for platforms like Salesforce and ERP.</li> <li>Project Execution: Lead or contribute to complex initiatives, ensuring on-time, on-scope, and on-budget delivery.</li> </ul>Technical Expertise: <ul> <li>Advanced experience with Salesforce, including configuration and cross-functional workflows.</li> <li>Hands-on experience with tools such as Zuora, Clarity, Workday, or similar.</li> <li>Proficiency in SQL for data querying and reporting; experience defining KPIs and collaborating with analytics teams.</li> <li>Strong UAT planning and execution skills.</li> <li>Familiarity with Agile/Scrum methodologies and tools such as Jira and Confluence.</li> </ul>Preferred Qualifications:<ul> <li>Prior experience in a high-growth SaaS environment.</li> <li>Strong background in Sales Operations, including sales forecasting, compensation, and sales methodology.</li> <li>Proficiency with enterprise platforms including ERP, CRM, CPQ, or subscription billing systems.</li> <li>Bachelors or Masters degree in Business, Information Systems, Computer Science, or related field.</li> <li>7+ years of experience as a Business Operations Analyst or similar role within a SaaS or enterprise environment.</li> </ul>Salary Range or On Target Earnings:Minimum:$97,600.00Maximum:$225,700.00In addition to the base salary and/or OTE listed Zoom has a Total Direct Compensation philosophy that takes into consideration; base salary, bonus and equity value.Note: Starting pay will be based on a number of factors and commensurate with qualifications &amp; experience.We also have a location based compensation structure; there may be a different range for candidates in this and other locationsAt Zoom, we offer a window of at least 5 days for you to apply because we believe in giving you every opportunity. Below is the potential closing date, just in case you want to mark it on your calendar. We look forward to receiving your application!Anticipated Position Close Date:06/16/25Ways of Working Our structured hybrid approach is centered around our offices and remote work environments. The work style of each role, Hybrid, Remote, or In-Person is indicated in the job description/posting.Benefits As part of our award-winning workplace culture and commitment to delivering happiness, our benefits program offers a variety of perks, benefits, and options to help employees maintain their physical, mental, emotional, and financial health; support work-life balance; and contribute to their community in meaningful ways. Click <a href="https://careers.zoom.us/benefits" target="_blank">Learn</a><a href="http://careers.zoom.us/benefits" target="_blank"> </a>for more information.About Us Zoomies help people stay connected so they can get more done together. We set out to build the best collaboration platform for the enterprise, and today help people communicate better with products like Zoom Contact Center, Zoom Phone, Zoom Events, Zoom Apps, Zoom Rooms, and Zoom Webinars. We’re problem-solvers, working at a fast pace to design solutions with our customers and users in mind. Find room to grow with opportunities to stretch your skills and advance your career in a collaborative, growth-focused environment. Our Commitment​At Zoom, we believe great work happens when people feel supported and empowered. We’re committed to fair hiring practices that ensure every candidate is evaluated based on skills, experience, and potential. If you require an accommodation during the hiring process, let us know—we’re here to support you at every step. If you need assistance navigating the interview process due to a medical disability, please submit an <a href="https://form.asana.com/?k=OIuqpO5Tv9XQTWp1bNYd8w&amp;d=1127274756253361" target="_blank">Accommodations Request Form</a> and someone from our team will reach out soon. This form is solely for applicants who require an accommodation due to a qualifying medical disability. Non-accommodation-related requests, such as application follow-ups or technical issues, will not be addressed.#LI-Remote

Zoom

Sr. Business Operations Analyst

Who we are At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to<a href="https://customers.twilio.com/" target="_blank"> hundreds of thousands of businesses </a>and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to <a href="https://www.twilio.com/en-us/blog/open-work" target="_blank">remote-first work</a>, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands. See yourself at Twilio Join us as a Principal Design Researcher on our Emerging Technology and Innovation (ETI) team. Who we are &amp; why we’re hiring Twilio powers real-time business communications and data solutions that help <a href="https://customers.twilio.com/" target="_blank">companies and developers worldwide</a> build better applications and customer experiences. Although we're headquartered in San Francisco, we have presence throughout South America, Europe, Asia and Australia. We're on a journey to becoming a global company that actively opposes racism and all forms of oppression and bias. At Twilio, we support <a href="https://www.twilio.com/company/diversity" target="_blank">diversity, equity &amp; inclusion</a> wherever we do business. About the job We are seeking a visionary and entrepreneurial Design Researcher passionate about building the future, not just improving the present. In this role, you will lead Horizon 3 innovation—imagining, shaping, and validating breakthrough product concepts that could fundamentally transform the enterprise landscape over the next 3-5+ years. As part of our team, your mandate is to look beyond current product lines and incremental enhancements. Your goal is to help imagine the future that will exist based on technological advances across AI/ ML, AGI, quantum computing, blockchain and more. Working side-by-side with world-class researchers, engineers, and product managers, you will take bold, unproven ideas from whiteboard to working prototype—navigating ambiguity, systematically de-risking concepts, and driving structured experimentation. You will help us reimagine future experiences for our customers. Your success will be measured by your ability to identify and validate opportunities that can shape the next era of growth for Twilio—and the broader technology ecosystem. Responsibilities In this role, you’ll: <ul> <li>Define &amp; Lead Research: Lead end-to-end qualitative and quantitative design research across early-stage, exploratory projects; rigorously uncover customer needs, pain points, and emerging trends</li> <li>Strategy &amp; Opportunity Framing: Provide thought leadership and frameworks that connect research findings to business and product strategy; help teams prioritize opportunities and guide decision-making</li> <li>Synthesize Insights and communicate effectively: Distill complex data into clear, actionable narratives and frameworks for senior executives, product managers, and engineers</li> <li>Drive Experimentation: Collaborate with Product and Design to rapidly test new hypotheses via concepts, prototypes, and MVPs</li> <li>Mentorship: Mentor and elevate best practices for design research across the Horizon 3 team and broader Twilio UX community</li> <li>Customer Advocacy: Represent the voice of the customer in every conversation. Inspire teams to build solutions that surprise and delight customers</li> </ul> Qualifications Not all applicants will have skills that match a job description exactly. Twilio values diverse experiences in other industries, and we encourage everyone who meets the required qualifications to apply. While having “desired” qualifications make for a strong candidate, we encourage applicants with alternative experiences to also apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table! Required: <ul> <li>7+ years of experience in design research, user research, or a related field—preferably with time spent in innovation or new product development environments.</li> <li>Proven track record of leading ambiguous, zero-to-one research programs in fast-paced, high-growth tech companies.</li> <li>Mastery of a wide array of research methods, from ethnography and contextual inquiry to co-creation workshops and rapid concept validation.</li> <li>Experience with qualitative and quantitative data, and ability to easily switch between big-picture thinking and tactical execution.</li> <li>Exceptional communication, storytelling, and influence skills—executive presence a must.</li> <li>Passion for working on highly cross-functional teams and an entrepreneurial, “builder” mentality.</li> <li>Bachelor’s or advanced degree in HCI, Design, Psychology, Anthropology, or a related discipline.</li> </ul> Desired: <ul> <li>Experience working with AI ML technology and customer engagement platforms</li> <li>Experience working in trust, security, or fraud prevention</li> <li>Experience guiding innovation in a multi-sided platform environment</li> <li>Portfolio or case studies illustrating your impact on breakthrough product or business opportunities</li> </ul> Location TThis role will be remote, but is not eligible to be hired in San Francisco, CA, Oakland, CA, San Jose, CA, or the surrounding areas. Travel We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings. What We Offer Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location. Compensation *Please note this role is open to candidates outside of Colorado, California, New York, and Washington. The information below is provided for candidates hired in those locations only. The estimated pay ranges for this role are as follows: <ul> <li>Based in Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, Vermont or Washington D.C. : $152,500.00-$190,600.00.</li> <li>Based in Washington D.C., Illinois, Maryland, Massachusetts or California (outside of the San Francisco Bay Area): $161,500.00-$201,800.00.</li> <li>Based in the San Francisco Bay area, California: $179,400.00-$224,200.00.</li> <li>This role may be eligible to participate in Twilio’s equity plan and corporate bonus plan. All roles are generally eligible for the following benefits: health care insurance, 401(k) retirement account, paid sick time, paid personal time off, paid parental leave.</li> </ul> The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location within the state. Application deadline information Applications for this role are intended to be accepted until June 20th 2025, but may change based on business needs. Twilio thinks big. Do you? We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call <a href="https://www.twilio.com/company/values" target="_blank">Twilio Magic</a>. Additionally, we empower employees to build <a href="https://twilio.org/support-and-resources/impact-fund" target="_blank">positive change in their communities</a> by supporting their volunteering and donation efforts. So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for, <a href="https://www.twilio.com/company/jobs#open-positions" target="_blank">please consider other open positions</a>. Twilio is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.

Twilio

Principal Design Researcher ,Emerging Technology and Innovation

Ready to be a Titan?ServiceTitan’s Pro Sales Manager is an integral, highly-visible role to ensure the success of the ServiceTitan’s Pro Product Sales team. This role will help our existing customers adopt new product &amp; services integral to the continued growth of their business — including but not limited to features such as Marketing, Scheduling, Dispatching, and more! You will join a rapidly growing team and will be involved in helping recruit, onboard, and train numerous new hires for success. If you thrive in a fast-paced and exciting environment and want to help build out an extraordinary team and company, then this is the role for you.As ServiceTitan’s Pro Sales Manager, this role will directly manage a team of Pro Account Executives responsible for the upsell of these products and services to existing customers. Additional responsibilities include building, maintaining, and leveraging customer relationships through a strong blend of ServiceTitan’s product knowledge, business consultation and sales skills.What you'll do:<ul> <li>Manage the Pro Account Executives on objective and performance achievement </li> <li>Monitor the full Pro Product sales cycle from prospecting through close</li> <li>Shape and implement sales strategy and processes </li> <li>Provide accurate weekly forecasts to sales leadership</li> <li>Serve as a mentor for your team and be a steward of the ServiceTitan organization</li> <li>Motivate, incent, and recognize team members to encourage top performance</li> <li>Recruit, interview, and onboard new team members</li> <li>Conduct weekly 1:1s with each Pro Account Manager and respective weekly team meetings</li> <li>Partner with cross-functional teams to ensure customer success </li> <li>Partner with product marketing on market feedback and influence product roadmap </li> <li>Foster &amp; build overall relationship with customers, which include: increasing Pro Product adoption, ensuring retention of existing Pro Products, and long-term customer success</li> <li>Be the go-to-lead on new features adoption in an advocate/consultative approach</li> <li>Coach the team on technical and business acumen to align business drivers to ServiceTitan’s solutions</li> <li>Proactively work with customers to establish critical goals, or other key performance indicators and aid the customer in achieving their goals</li> <li>Work cross-functionally with Customer Success, Strategy, Marketing, Product Management, and Sales Leadership </li> <li>Help evaluate new technologies and programs to drive superior performance</li> </ul>What you'll bring:<ul> <li>Direct account executive and/or account manager quota-carrying experience </li> <li>2+ years related sales management experience </li> <li>5+ years experience in a SaaS environment/company</li> <li>Preferred industry experience and/or familiarity</li> <li>Minimum of a Bachelor's degree </li> <li>Strong presentation skills and proficiency in Google Slides</li> <li>Strong analytical skills and proficiency in Google Suite, Google Sheets/Excel and Salesforce</li> <li>Excellent communication skills and organizational capabilities </li> <li>Strong written communication skills and experience operating in Slack, Teams, etc.</li> <li>Creativity and ability to run with minimal direction in an ambiguous environment</li> <li>Demonstrated excellence in cross-functional communication, with the ability to simplify and explain complex problems to stakeholders of all levels across multiple functions</li> <li>High emotional intelligence and EQ </li> <li>Preferred remote working experience</li> </ul>Be Human With Us:Being human isn’t about checking every box on a list. It’s about the experiences we have, people we meet, and the perspectives we share. So, if you have the skills but are hesitant to apply because of your background, apply anyway. We need amazing people like you to help us challenge the conventional and think differently about the problems that we’re solving. We’re in this together. Come be human, with us. What We Offer:When you join our team, you’re not just accepting a job. You’re making a career move. Here’s how we’ll support you in doing some of the most impactful work of your career:<ul> <li>Flextime, recognition, and support for autonomous work: Flexible time off with ample learning and development opportunities to continue growing your career. We offer a comprehensive onboarding program, leadership training for Titans at all levels, and other programs and events. Great work is rewarded through Bonusly, peer-nominated awards, and more. </li> <li>Holistic health and wellness benefits: Company-paid medical, dental, and vision (with 100% employer paid options and 90% coverage for dependents), FSA and HSA, 401k match, and telehealth options including memberships to Headspace, Galileo, One Medical, Ginger and more. </li> <li>Support for Titans at all stages of life: Parental leave and support, up to $20k fertility services (i.e. IUI and IVF), surrogacy, and adoption reimbursement, on demand maternity support through Maven Maternity, free breast milk shipping through Maven Milk, pet insurance, legal advisory services, financial planning tools, and more.</li> </ul>At ServiceTitan, we celebrate individuality and uniqueness. We believe that the convergence of fresh perspectives and experiences from all walks of life is what makes our product and culture so great. We strongly encourage people from underrepresented groups to apply. We do not discriminate against employees based on race, color, religion, sex, national origin, gender identity or expression, age, disability, pregnancy (including childbirth, breastfeeding, or related medical condition), genetic information, protected military or veteran status, sexual orientation, or any other characteristic protected by applicable federal, state or local laws.ServiceTitan is committed to fair and equitable compensation for all of our employees. We thoughtfully consider a wide range of factors when determining individual compensation. The expected salary range for this role for candidates residing in the United States is between $134,400 USD - $143,800 USD + commissions. Compensation for candidates residing outside the United States will vary by location and the specific salary range will be discussed during the hiring process. Actual compensation for an individual may vary depending on skills, performance over time, qualifications, experience, and location. In addition to the base salary, the total compensation package also includes equity and a holistic suite of benefits.

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