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Job Description: Please note this requisition contains multiple locations but there is not an immediate opening for every location listed. At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve. Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us! The primary role of the Financial Solutions Advisor Stage I - Registration Candidate is to acquire the necessary registrations and training to become a Financial Solutions Advisor (FSA) Stage I. Primary responsibilities of FSA Stage I role, include: Provide end-to-end comprehensive advice and customized solutions to clients, helping them achieve their financial goals; Conduct client reviews/presentations, including a review of investment goals and recommended products such as stocks, bonds, mutual funds, banking, and managed money solutions; Engage and share value proposition with customers in the lobby; Triage client leads and make referrals to appropriate internal service providers based on client needs and asset thresholds; Participate in on-going training and interaction with the Merrill Lynch Wealth Management Complex; Communicate effectively; Strong computer skills with an ability to multitask in a fast paced environment; Ability to adapt and seek solutions for clients in a fast-paced environment. The role is a bridge between banking and brokerage, therefore the FSA Stage I must have a general awareness of core banking and investment solutions. Required Skills: Series 7 &amp; 66 must be obtained within 120 days; Series 7 and Series 66 (63 &amp; 65 accepted, in lieu of 66, if previously held) is required for FSA Stage I role. This position is subject to SAFE Act registration requirements. Pursuant to the SAFE Act requirements, all employees engaged in residential loan mortgage originations must register with the federal registry system and remain in good standing. Since your position requires SAFE Act registration, you will be required to register and to submit to the required SAFE Act background check and registration process. Failure to obtain and/or maintain SAFE Act registration may result in disciplinary action up to and including termination. Required Qualifications: <ul> <li>Demonstrates willingness to complete required industry licensing</li> <li>Displays confidence working in a sales role</li> <li>Builds strong client relationships through effective communication and collaboration</li> <li>Displays a proactive mindset and effective time management</li> <li>Demonstrates a results-driven mindset and prioritizes client interests</li> <li>Identifies appropriate client solutions through application of learnings and new information</li> <li>Applies relevant regulatory due diligence in daily activities and creating long-term client strategies</li> </ul> Desired Qualifications: <ul> <li>Bachelor’s degree and/or a minimum of one year of financial services industry or sales experience</li> <li>Learns and adapts to new technology or applications</li> <li>Executes multiple tasks simultaneously</li> </ul> Shift:1st shift (United States of America) Hours Per Week: 40

Bank of America

Financial Solutions Advisor I - Registration Candidate - Consumer Investments - Northeast Houston Area

Job Description: The Function The Client Outreach team are the front line unit who work with clients as part of meeting Know Your Client (KYC) periodic refresh and remediation requirements. We work in close collaboration with Global Corporate and Investment Bankers and Global Markets Sales to support the Bank’s global regulatory and policy requirements as it relates Client Due Diligence (CDD) documentation collection, with support from Operations and Global Financial Crimes Risk teams. The team identifies and develops client connections, engages client representatives to obtain KYC documentation, and acts as a coordination point for resolving issues/challenges with respect to client and country specific documentation requirements in a timely manner. In addition to the ongoing document engagement, individuals within the team keep abreast of global regulatory change that could influence processes, and identify opportunities that enhance the client experience. The Role The KYC Client Outreach Specialist (COS) teams serve as the Front Line Unit engaging with clients across business sectors and regions to meet KYC requirements for periodic refreshes in a timely manner. Role Responsibilities <ul> <li>Outreach to clients requesting and collecting KYC documentation</li> <li>Assign Outreach contacts and serve as the key point of contact for relevant Clients as well as Bankers, Operations, Risk and other internal functions</li> <li>Partners with KYC support to review, challenge and communicate the KYC refresh forecast including any considerations as it relates to internal capacity as well as client population considerations</li> <li>Drive ownership of client engagement and work across Lines of Business to close relationship coverage gaps, if any</li> <li>Establishing and owning team/stakeholder routines to maintain transparency of progress, expectations, and provide a forum for escalations across industry coverage</li> <li>Drives the organization and recording of client contacts in appropriate systems of record</li> <li>Own any requirements as it relates to client-related discussions in internal governance routines within the FLU and those governed by support partners</li> <li>Oversees and resolves the risks and impacts of non compliance with KYC processes, including restrictions, closures and associated business growth impacts</li> <li>Consolidate client feedback on policy, requirements and/or jurisdictional nuances where given to help improve the Bank’s processes across lines of business and regions</li> <li>Raise process issues and improvements that collectively help our clients</li> <li>Partner with colleagues in Banking, Sales,, FLU COOs, FLU Change, FLU Business Controls, Operations, and other groups as needed</li> <li>Review clients for appropriate activity and liaise with Bankers on whether relationships with specific entities should continue</li> <li>Own the Outreach of both periodic refreshes as well as remediation and associated programs</li> <li>Own the Outreach of jurisdictionally or regionally stringent requirements where needed</li> <li>Own timely collection of client required documentation, including follow ups where needed</li> <li>Ensure voice of the client is heard while adhering to policies, laws, rules and regulations</li> <li>Consider, propose or feedback on potential client portals or improved methods of interaction</li> <li>Own performance metrics, and ensure any exceptions are resolved within required timeframes</li> <li>Master customer due diligence (CDD) requirements and guide clients as needed to comply</li> <li>Drives the collection of enhanced customer due diligence (ECDD) requirements and guide clients as needed to comply</li> <li>Represent Outreach on exam/audit/regulatory management from a FLU perspective, where needed</li> <li>Adhere to bank privacy policies in securing non-public information obtained as part of KYC activities</li> <li>Ensure hiring and mobility adhere to the KYC FLU location strategy</li> <li>Embrace a collaborative and output oriented culture</li> </ul> Required Skills <ul> <li>Bachelor's degree or equivalent work experience</li> <li>10+ years experience in a client facing role within the financial services or a related industry</li> <li>Preferred: Certified Anti-Money Laundering Specialist (“CAMS”)</li> <li>Knowledge of AML CDD policy and standards, industry practices in AML CDD, including legal entities in global jurisdictions</li> <li>Must demonstrate a strong client focus</li> <li>Demonstrable ability to work across lines of business, regions and global client groups</li> <li>Understands how the client book fits into the overall business growth strategy</li> <li>Understand big picture and ability to work well independently</li> <li>Ability to initiate and build strong relationships with all levels of the organization</li> <li>Excellent interpersonal skills for motivation, collaboration and encouragement</li> <li>Professional Demeanor: Demonstrating patience, composure, and positive attitude.</li> <li>Problem Solving and Decision Making Skills: Thinking analytically, using diverse research skills, applying past experiences to problem resolution, developing multiple resolutions, knowing how to and where to go to resolve problems.</li> <li>Flexibility and Adeptness: Handling multiple projects and daily tasks adjust to a changing environment adept to new approaches that improve overall work efficiency and effectiveness.</li> <li>Initiative: Identify process improvements, demonstrate a "self-starter" behavior and a willingness to help others, and show potential to require minimal supervision.</li> <li>Strong organizational skills and ability to prioritize and manage competing priorities with excellent attention to detail</li> <li>Excellent proficiency using Microsoft office products, particularly Microsoft PowerPoint, Excel, Word</li> </ul> Shift:1st shift (United States of America) Hours Per Week: 40

Client Outreach VP/Director Manager

Job Description: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities, and shareholders every day. The Information Security Officer will be a member of the Business Information Security Officer's (BISO) organization and work closely with the line of business and their COOs and their supporting technology teams from the Chief Information Officers (CIOs)/Chief Technology Officers (CTOs). In this role, you will be supporting a group/team to develop a deep understanding of the business in order to have specialized information security risk-based discussions. This relationship will ensure a focus on the right risk priorities. You will also provide guidance on information security topics, policies and controls. Scale/Scope: • Contribute to the ongoing information security initiatives and improvements development, implementation and maintenance of information security for the line of business (LOB) • Serves as an Information Security subject matter expert and liaison with GIS teams and participates in the development, implementation and maintenance of information security programs for both the line of business (LOB) and the enterprise • Provides guidance and advocacy regarding the prioritization of LOB investments that impact information security • Advises LOB management on risk issues related to information security and recommends actions in support of the bank's wider risk management and compliance programs • Monitors information security trends internal and external to the bank and keeps LOB leadership informed about information security-related issues • Manages information security control alignment reporting to LOB Leadership. Risk Management: • Drives GIS/LOB risk deliverables • Collaborates with risk partners on info security critical priorities • Participates in senior LOB specific Risk Management &amp; Business Continuity Routines • Identifies and measures global information security (GIS) controls on most critical business processes or channels Leadership/Strategy: • Ability to build strong Partner relationships with peer technology groups and supported LOB • Supports the triage process with the client and helps them understand the GIS support structure • Drives required risk culture and partnership with peer technology teams and supported LOB • Participates in key CIO operating routines to drive information security risk strategy • Has a solid grasp of security in big data and other instructed large data structures Required Skills: • 2-5 years of experience in technology and 5 + years in information security • Must display subject matter experience in application security, vulnerability testing/management, system testing, and/or Agile lifecycle management • Strong LOB knowledge/experience for the type of business they are aligned to (e.g..Global Business Services) • 1-2 years of risk management experience or direct participation in risk management processes, including application risk classification and application control assessments. • Experience with reporting and advance MS Excel • Experience with creating/giving presentations and superb communication skills Shift:1st shift (United States of America) Hours Per Week: 40

Information Security Officer - Global Technology

<h2>Job Description</h2>The Zendesk Agent Experience team is hiring a well-rounded full-stack Senior Staff Software Engineer with extensive experience in developing and maintaining large-scale SaaS platforms. This is a hybrid role, and candidates must be based in San Francisco, CA; Madison, WI; or Austin, TX.As a key part of Zendesk’s flagship Support product, our team focuses on the core user experience that our customers interact with on a daily basis. Agent Workspace is the unified user experience that empowers agents to efficiently manage interactions across all Zendesk channels within a single ticket interface. It plays a crucial role in how customers engage with Zendesk Support, and represents the core of the overall product experience, fundamentally driving customer success. We believe empathy is the greatest virtue for building the best products and the greatest environment for growing together as a team, adapting quickly and constantly innovating.This role is ideal for engineers who are customer focused and thrive on solving complex performance challenges, creating seamless user experiences, and designing scalable web application architectures. You should have experience in successfully leading technical initiatives and delivering production ready software. What you’ll be doing <ul> <li>Lead the design, development, and maintenance of complex, scalable, high-performance web applications, defining and implementing cutting-edge full-stack architecture and development best practices.</li> <li>Drive key technology decisions and ensure alignment with overall business and product strategies, collaborating closely with cross-functional stakeholders to understand requirements to deliver high-quality, A11y compliant solutions.</li> <li>Mentor and guide engineers and tech leads, fostering a culture of continuous learning and technical excellence and promoting a culture of accountability and transparency in project deliverables and timelines.</li> <li>Lead by example: Conduct and participate in thorough design and code reviews to maintain high development standards, ensuring the code is clean, efficient, and maintainable. </li> <li>Document, evangelize, and communicate best practices in all our frameworks and tools.</li> <li>Optimize application performance to ensure fast and responsive user experiences across a variety of platforms.</li> <li>Identify and lead opportunities for innovation in our products and processes, proactively contributing to prototyping and developing new features, standards, and tools that add value to our products.</li> <li>Communicate effectively with business owners and other stakeholders to understand business needs and translate them into technical requirements, working collaboratively with cross-functional teams to ensure continuous delivery of value to our customers.</li> <li>Actively participate in strategic planning and roadmapping sessions, providing technical insights and aligning technical goals with business objectives.</li> <li>Stay updated with the latest industry trends, technologies, and best practices to ensure continuous improvement and innovation.</li> </ul>What you bring to the role <ul> <li> Required: <ul> <li>10+ years of industry experience with at least 8+ years in full-stack software development in a SaaS company or a product development organization</li> <li>Proven track record of delivering large-scale, high-quality, and secure web applications.</li> <li>Deep understanding of web application development and excellent knowledge of Ruby and/or at least one JVM language</li> <li>Proficiency in JavaScript, Typescript, HTML5, CSS3, and modern front-end frameworks (such as React or <a href="http://vue.js" target="_blank">Vue.js</a>).</li> <li>Some experience developing and integrating GraphQL services into frontend applications.</li> <li>Experience in leading architectural decision-making processes and mentoring a team.</li> <li>Deep understanding of cross-browser compatibility issues, responsive design, web architecture.</li> <li>Strong verbal and written communication skills, with the ability to clearly explain complex technical decisions to audiences with varying levels of technical expertise.</li> <li>Experience working with observability tools (e.g., DataDog) and optimizing UI responsiveness for structured workflows.</li> <li>Ability to work independently and in a team, with a proactive approach to improving processes and outcomes.</li> <li>A quality, balanced approach to development and testing, including TDD where appropriate. </li> </ul> </li> <li> Preferred: <ul> <li>Experience with event-driven, distributed architecture using Kafka.</li> <li>Familiarity with relational data stores like MySQL and Aurora, and systems like MySQL, ElasticSearch, Redis.</li> <li>Experience with React and its ecosystem, Ember would be a bonus.</li> <li>Strong verifiable contributions to open-source software would be nice to have.</li> </ul> </li> </ul>Tech Stack <ul> <li>Backend: Ruby, Ruby on Rails, Java, MySQL</li> <li>Frontend: JavaScript, TypeScript, React, Redux, GraphQL</li> <li>DevOps &amp; Monitoring: DataDog, CI/CD tools</li> <li>Cloud &amp; Infrastructure: AWS, Kubernetes (nice-to-have) </li> </ul>The US annualized base salary range for this position is $183,000.00-$275,000.00. This position may also be eligible for bonus, benefits, or related incentives. While this range reflects the minimum and maximum value for new hire salaries for the position across all US locations, the offer for the successful candidate for this position will be based on job related capabilities, applicable experience, and other factors such as work location. Please note that the compensation details listed in US role postings reflect the base salary only (or OTE for commissions based roles), and do not include bonus, benefits, or related incentives.Hybrid: In this role, our hybrid experience is designed at the team level to give you a rich onsite experience packed with connection, collaboration, learning, and celebration - while also giving you flexibility to work remotely for part of the week. This role must attend our local office for part of the week. The specific in-office schedule is to be determined by the hiring manager.The intelligent heart of customer experienceZendesk software was built to bring a sense of calm to the chaotic world of customer service. Today we power billions of conversations with brands you know and love.Zendesk believes in offering our people a fulfilling and inclusive experience. Our hybrid way of working, enables us to purposefully come together in person, at one of our many Zendesk offices around the world, to connect, collaborate and learn whilst also giving our people the flexibility to work remotely for part of the week.Zendesk is an equal opportunity employer, and we’re proud of our ongoing efforts to foster <a href="http://www.zendesk.com/diversity-inclusion/" target="_blank">global diversity, equity, &amp; inclusion</a> in the workplace. Individuals seeking employment and employees at Zendesk are considered without regard to race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, disability, military or veteran status, or any other characteristic protected by applicable law. We are an AA/EEO/Veterans/Disabled employer. If you are based in the United States and would like more information about your EEO rights under the law, please <a href="https://www.eeoc.gov/sites/default/files/2022-10/EEOC_KnowYourRights_screen_reader_10_20.pdf" target="_blank">click here</a>. Zendesk endeavors to make reasonable accommodations for applicants with disabilities and disabled veterans pursuant to applicable federal and state law. If you are an individual with a disability and require a reasonable accommodation to submit this application, complete any pre-employment testing, or otherwise participate in the employee selection process, please send an e-mail to <a href="#">peopleandplaces@zendesk.com</a> with your specific accommodation request.

Zendesk

Senior Staff Software Engineer (Full-Stack)

At T-Mobile, we invest in YOU! Our Total Rewards Package ensures that employees get the same big love we give our customers. All team members receive a competitive base salary and compensation package - this is Total Rewards. Employees enjoy multiple wealth-building opportunities through our annual stock grant, employee stock purchase plan, 401(k), and access to free, year-round money coaches. That’s how we’re UNSTOPPABLE for our employees!Job Overview The Account Executive, Region Channel Sales is an industry expert in innovative sales strategies through strong relationships with key channel partners. This role involves recruiting and collaborating with our local channel partners in their assigned geographies. The focus is on leveraging the existing customer base of these partners to promote and sell T-Mobile products and services. The Account Executive will manage strategic initiatives with channel partners to develop growth strategies and enhance client relationships. This role also involves working closely with internal teams such as direct sales, solution specialists, and marketing to lead programmatic efforts that drive sell-with activity. Additionally, they will conduct quarterly reviews with their selected partners to evaluate the performance of partner-generated sales of T-Mobile products and services.Job Responsibilities:<ul> <li> Achieve growth targets by protecting existing business and identifying new opportunities, Establish joint targets to drive T-Mobile products and services through the channel partner. </li> <li> Build and maintain relationships with top-tier channel partners in assigned territory. Establish growth framework to establish T-Mobile as a strategic partner by developing and maintaining long-term relationships. </li> <li> Accountable for sales reporting and insights for assigned channel partners and their clients. Partner with internal operations teams to construct communication flows, programs, co-op, and team coordination. </li> <li> Deliver sales presentations and training to local partners to ensure knowledge of T-Mobile products and services </li> <li> Stays abreast of industry landscape, challenges and problem statements for the industry, unique products, and solutions, and collaborate as an expert with leadership and delivery teams to strategize current and long-term solutions. </li> <li> Drive on site customer meetings with partners. Act as resource for local partners and available to meet with customers and partners to drive sell through of T-Mobile products and services. </li> </ul> Education and Work Experience:<ul> <li>Bachelor's Degree (Preferred) </li> <li>4-7 years Strategic operations, sales, and/or business development experience in a sales and/or wireless organization Required </li> <li>4-7 years Selling into and/or through key industry channel partners Required </li> </ul> Knowledge, Skills and Abilities:<ul> <li>Negotiation Strong, proven negotiation skills. (Required) </li> <li>Business Analysis Analytical, planning and decision making. (Required) </li> <li>Strategy Strategic operations, sales, and/or business development experiences in a sales and/or wireless organization. (Required) </li> <li>Business Acumen Strong business acumen; incorporates overall objective in developing strategy and decisions. (Required) </li> <li>Communication Excellent communication skills. (Required) </li> </ul> Licenses and Certifications:<ul> <li>At least 18 years of age</li> <li>Legally authorized to work in the United States</li> </ul> Travel: Travel Required (Yes/No): Yes DOT Regulated: DOT Regulated Position (Yes/No): No Safety Sensitive Position (Yes/No): No Total Target Cash Pay Range: $134,300 - $242,200, inclusive of target incentivesBase Pay Range: $94,010 - $169,540The pay range above is the general base pay range for a successful candidate in this role. The successful candidate’s actual pay will be based on various factors, such as work location, qualifications, and experience, so the actual starting pay will vary within this range. To find the pay range for this role based on hiring location, <a href="https://paylookup.t-mobile.com/paylookup?reqID=REQ314911&amp;paradox=1" target="_blank">https://paylookup.t-mobile.com/paylookup?reqID=REQ314911&amp;paradox=1</a>At T-Mobile, employees in regular, non-temporary Retail and Business Sales roles are eligible for monthly or quarterly sales incentives. At T-Mobile, our benefits exemplify the spirit of One Team, Together! A big part of how we care for one another is working to ensure our benefits evolve to meet the needs of our team members. Full and part-time employees have access to the same benefits when eligible. We cover all of the bases, offering medical, dental and vision insurance, a flexible spending account, 401(k), employee stock grants, employee stock purchase plan, paid time off and up to 12 paid holidays - which total about 4 weeks for new full-time employees and about 2.5 weeks for new part-time employees annually - paid parental and family leave, family building benefits, back-up care, enhanced family support, childcare subsidy, tuition assistance, college coaching, short- and long-term disability, voluntary AD&amp;D coverage, voluntary accident coverage, voluntary life insurance, voluntary disability insurance, and voluntary long-term care insurance. We don't stop there - eligible employees can also receive mobile service &amp; home internet discounts, pet insurance, and access to commuter and transit programs! To learn about T-Mobile’s amazing benefits, check out <a href="http://www.t-mobilebenefits.com/" target="_blank">www.t-mobilebenefits.com</a>.Never stop growing! As part of the T-Mobile team, you know the Un-carrier doesn’t have a corporate ladder–it’s more like a jungle gym of possibilities! We love helping our employees grow in their careers, because it’s that shared drive to aim high that drives our business and our culture forward. By applying for this career opportunity, you’re living our values while investing in your career growth–and we applaud it. You’re unstoppable! T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, religious affiliation, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination, retaliation or harassment based upon any of these factors is wholly inconsistent with how we do business and will not be tolerated. Talent comes in all forms at the Un-carrier. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing <a href="mailto:ApplicantAccommodation@t-mobile.com" target="_blank">ApplicantAccommodation@t-mobile.com</a> or calling 1-844-873-9500. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation related requests.

T-Mobile

Channel Account Executive, Regional Sales - North TX & OK

Senior Distinguished Engineer - CEP Experimentation and Feature Management Platform (Remote Eligible)As a Senior Distinguished Engineer at Capital One, you will be a part of a community of technical experts working to define the future of banking in the cloud.You will work alongside our talented team of developers, machine learning experts, product managers and people leaders. Our Senior Distinguished Engineers are leading experts in their domains, helping devise practical and reusable solutions to complex problems. You will drive innovation at multiple levels, helping optimize business outcomes while driving towards strong technology solutions.At Capital One, we believe diversity of thought strengthens our ability to influence, collaborate and provide the most innovative solutions across organizational boundaries. You will promote a culture of engineering excellence, and strike the right balance between lending expertise and providing an inclusive environment where the ideas of others can be heard and championed. You will lead the way in creating next-generation talent for Capital One Tech, mentoring internal talent and actively recruiting to keep building our community.Senior Distinguished Engineers are expected to lead through technical contribution. You will operate as a trusted advisor for our key technologies, platforms and capability domains, creating clear and concise communications, code samples, blog posts and other material to share knowledge both inside and outside the organization. You will specialize in a particular subject area, but your input and impact will be sought and expected throughout the organization.The Customer Engagement Platform organization at Capital One empowers rapid financial product innovation at scale and delivers developer joy, for all Capital One’s consumer products and organizations, by providing well-managed, self-service, experimentation-driven, and personalized product development vehicles. We are looking for a Senior Distinguished Engineer to define, architect, and lead the development of Experimentation &amp; Feature Management platform. In this role, you’ll drive the technical direction for experimentation systems powering AI-driven adaptive A/B experiments, and feature management and configuration systems for controlled and monitored feature deployment. This will enable high-velocity experimentation-driven product innovation, intelligent feature rollouts, and trustworthy insights at scale.If you are ready to provide thought leadership and build engineering excellence across Capital One's engineering teams, come join us in our mission to change banking for good.Key responsibilities:<ul> <li>Articulate and evangelize a bold technical vision for your domain</li> <li>Decompose complex problems into practical and operational solutions</li> <li>Ensure the quality of technical design and implementation</li> <li>Serve as an authoritative expert on non-functional system characteristics, such as performance, scalability and operability</li> <li>Continue learning and injecting advanced technical knowledge into our community</li> <li>Handle several projects simultaneously, balancing your time to maximize impact</li> <li>Act as a role model and mentor within the tech community, helping to coach and strengthen the technical expertise and know-how of our engineering and product community</li> <li>Define and lead the technical strategy and roadmap for the experimentation and feature flagging platform, ensuring it enables safe, scalable experimentation across web, mobile, and backend systems.</li> <li>Architect an extensible experimentation platform and analysis infrastructure built on a contribution-based metrics framework. One that supports advanced methodologies of sequential testing with contextual multi-arm bandits and ML techniques that blend personalization with experimentation for AI-accelerate experiment outcomes.</li> <li>Build robust APIs and platform services that power real-time experimentation and feature management — enabling progressive rollouts, dynamic targeting, and seamless integration with product surfaces, backend systems, and observability tooling across the company.</li> <li>Design and deliver secure, low-latency systems capable of executing high-volume experiments and real-time feature evaluations, ensuring operational excellence and product velocity.</li> <li>Partner with Data Science, ML, and Infrastructure teams to evolve statistical methodologies, improve experiment efficiency, and incorporate advanced causal inference and targeting techniques.</li> <li>Advance engineering standards and operational excellence through rigorous testing, continuous delivery pipelines, and robust monitoring frameworks.</li> <li>Provide technical leadership across the organization, mentoring engineers, influencing experimentation strategy, and driving cross-functional alignment on platform adoption and best practices to build and scale experimentation-driven product engineering </li> </ul><h2>Basic Qualifications:</h2><ul> <li>Bachelor’s Degree</li> <li>At least 9 years of experience in software engineering and solution architecture</li> <li>At least 2 years of AWS, GCP, or Azure experience </li> </ul><h2>Preferred Qualifications: </h2><ul> <li>Bachelor's or Master's Degree in Computer Science or a related field</li> <li>10+ years of experience with feature flagging systems</li> <li>7+ years of experience building large-scale experimentation platforms, including A/B testing systems, feature flagging frameworks, or experiment analysis tools.</li> <li>10+ years of experience coding in commonly used languages like Java, Python, Go, JavaScript/TypeScript, Swift, etc.</li> <li>10+ years of experience big data tools and streaming systems</li> </ul> Capital One will consider sponsoring a new qualified applicant for employment authorization for this position. The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.Remote (Regardless of Location): $280,600 - $320,200 for Sr Distinguished Engineer McLean, VA: $308,700 - $352,300 for Sr Distinguished Engineer New York, NY: $336,700 - $384,200 for Sr Distinguished Engineer Plano, TX: $280,600 - $320,200 for Sr Distinguished Engineer Richmond, VA: $280,600 - $320,200 for Sr Distinguished Engineer San Jose, CA: $336,700 - $384,200 for Sr Distinguished Engineer Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter.This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the <a href="https://www.capitalonecareers.com/benefits" target="_blank">Capital One Careers website</a>. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.This role is expected to accept applications for a minimum of 5 business days.No agencies please. Capital One is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex (including pregnancy, childbirth or related medical conditions), race, color, age, national origin, religion, disability, genetic information, marital status, sexual orientation, gender identity, gender reassignment, citizenship, immigration status, protected veteran status, or any other basis prohibited under applicable federal, state or local law. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at <a href="#">RecruitingAccommodation@capitalone.com</a>. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.For technical support or questions about Capital One's recruiting process, please send an email to <a href="#">Careers@capitalone.com</a>Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

Capital One

Senior Distinguished Engineer - CEP Experimentation and Feature Management Platform (Remote Eligible)

Airtable is the no-code app platform that empowers people closest to the work to accelerate their most critical business processes. More than 500,000 organizations, including 80% of the Fortune 100, rely on Airtable to transform how work gets done.We’re looking for a Manager, Base Optimization to lead a growing team of Base Optimization Specialists within our Premium Support organization. This team delivers our high-touch, high-impact “Ask an Expert” service—personalized 1:1 live sessions that blend strategic consulting and deep product guidance, helping enterprise customers unlock greater value from Airtable. As Manager, you’ll be responsible for the performance, development, and impact of this frontline team. You’ll oversee day-to-day operations, drive quality and customer satisfaction, and collaborate cross-functionally to evolve Ask an Expert into a strategic lever for product adoption, retention, and expansion. You’ll work closely with partners in Support, CS, Sales, and Product to ensure this program scales with customer demand while continuing to deliver an exceptional builder experience. You should be fluent in how Airtable works, how customers use it, and what great builder guidance looks like—so you can support, enable, and advocate for a team of experts doing this work every day. <h1>What you'll do</h1> <ul> <li>Lead, coach, and develop a team of Base Optimization Specialists focused on delivering expert 1:1 sessions that drive builder maturity and product adoption.</li> <li>Manage team operations including scheduling, quality review, and performance tracking against core targets such as volume, CSAT, and delivery quality.</li> <li>Continuously uplevel team delivery through onboarding, enablement, documentation, and frameworks that drive consistent, scalable service.</li> <li>Partner with leaders in CS, Support, and Sales to evolve Ask an Expert as a program—ensuring sessions align with key customer moments and strategic account goals.</li> <li>Identify product gaps, service pain points, and enablement needs based on session trends. Synthesize insights and share with cross-functional stakeholders.</li> <li>Represent the voice of the builder in cross-functional planning. Advocate for customer-centric improvements that increase Airtable's value and usability at scale.</li> <li>Foster a team culture rooted in excellence, empathy, continuous learning, and operational discipline.</li> </ul> <h1>Who you are</h1> <ul> <li>You have 2+ years of people management experience in a customer-facing, technical, or enablement-focused team.</li> <li>You’ve previously worked in a high-growth SaaS company, and know how to lead teams through change and ambiguity.</li> <li>You are a strong Airtable (or similar no-code) builder with a systems-thinking mindset. You can design smart solutions and coach others to do the same.</li> <li>You care deeply about developing people and have a track record of growing team members’ skills and impact.</li> <li>You’re passionate about helping customers succeed—especially through education, enablement, and scalable solutions.</li> <li>You bring strong operational rigor to your team. You know how to track quality, define success metrics, and optimize workflows.</li> <li>You’re a skilled communicator who collaborates well across Product, Engineering, CS, and Sales to drive customer and business outcomes.</li> <li> Bonus Points <ul> <li>Experience scaling a consultative service or enablement program.</li> <li>Familiarity with support-related platforms and tools (e.g. ServiceCloud, Gong, Zoom).</li> <li>Background in technical consulting, solution architecture, or product education.</li> </ul> </li> </ul> Airtable is an equal opportunity employer. We embrace diversity and strive to create a workplace where everyone has an equal opportunity to thrive. We welcome people of different backgrounds, experiences, abilities, and perspectives. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status or any characteristic protected by applicable federal and state laws, regulations and ordinances. Learn more about your <a href="https://drive.google.com/file/d/1jAj2by1bto5g8Xqn9hWNAwPOMGNd_fM6/view?usp=sharing" target="_blank">EEO rights as an applicant</a>. VEVRAA-Federal Contractor If you have a medical condition, disability, or religious belief/practice which inhibits your ability to participate in any part of the application or interview process, please complete our <a href="https://airtable.com/shrq13fCV8h1sx2t8" target="_blank">Accommodations Request Form</a> and let us know how we may assist you. Airtable is committed to participating in the interactive process and providing reasonable accommodations to qualified applicants. #LI-remote Compensation awarded to successful candidates will vary based on their work location, relevant skills, and experience. Our total compensation package also includes the opportunity to receive benefits, restricted stock units, and may include incentive compensation. To learn more about our comprehensive benefit offerings, please check out <a href="https://airtable.com/careers/life-at-airtable" target="_blank">Life at Airtable</a>. For work locations in the San Francisco Bay Area, Seattle, New York City, and Los Angeles, the base salary range for this role is: $163,000—$231,000 USD For all other work locations (including remote), the base salary range for this role is: $147,000—$209,000 USD Please see our Privacy Notice for details regarding Airtable’s collection and use of personal information relating to the application and recruitment process by clicking <a href="https://www.airtable.com/company/personnel-privacy-notice" target="_blank">here</a>.

Airtable

Manager, Base Optimization

CompanyCox Communications, Inc.Job Family GroupEngineering / Product DevelopmentJob ProfileLead Cloud EngineerManagement LevelManager - Non People Leader Flexible Work Option Can work remotely anywhere in the specified countryTravel %NoWork ShiftDayCompensationCompensation includes a base salary of $119,600.00 - $199,400.00. The base salary may vary within the anticipated base pay range based on factors such as the ultimate location of the position and the selected candidate’s knowledge, skills, and abilities. Position may be eligible for additional compensation that may include an incentive program.Job DescriptionAt RapidScale, exceptional technology is powered by exceptional people. As a growing leader in secure, reliable managed cloud solutions, we help SMBs and enterprises alike simplify IT and unleash innovation. With a broad portfolio spanning AWS, Azure and Google to a full set of Private Cloud and Cybersecurity solutions, RapidScale helps companies turn technology into their biggest competitive advantage. As part of the Cox family of companies, we offer best-in-class benefits, a commitment to work-life balance, and an award-winning workplace experience. Job Summary: We are seeking a highly skilled Conversational Agent (DialogFlow CX) Engineer to be a foundational member to join our AI for CX team. You will be responsible for designing, developing, testing, and implementing cutting-edge conversational AI solutions using Google Cloud's Conversational Agents (DialogFlow CX) platform and its integrated generative AI capabilities (leveraging Vertex AI). This role requires a deep understanding of DialogFlow CX, conversational design principles (for both deterministic and generative interactions), NLU tuning, prompt engineering, and integrating these solutions with telephony systems (like AudioCodes LiveHub) and client backend applications. Duties and Responsibilities: (Essential Duties include but are not limited to):<ul> <li>Design, develop, test, and implement end-to-end Virtual Agent solutions using Google Conversational Agents (DialogFlow CX), including deterministic flows and generative features (Playbooks, Data Stores).</li> <li>Collaborate with clients and internal teams during discovery and design phases to define requirements, user journeys, and conversational flows (voice and chat).</li> <li>Configure and tune all aspects of DialogFlow CX agents: Flows, Pages, Intents, Entities, State Handlers, Parameters, Webhooks, etc.</li> <li>Design, configure, and optimize generative components: craft effective prompts and instructions for Playbooks/Generators; configure and manage Data Stores (using Vertex AI Search and Conversation) for Retrieval-Augmented Generation (RAG); implement API Tools.</li> <li>Develop and manage integrations between DialogFlow CX and other systems using APIs, webhooks, and Google Cloud Functions (or similar integration tools like n8n).</li> <li>Integrate Virtual Agents with 3rd party telephony systems, specifically configuring and leveraging AudioCodes LiveHub features where applicable.</li> <li>Define and implement automated testing strategies within DialogFlow CX; execute comprehensive test plans covering functional, NLU, integration, and generative AI aspects (quality, safety, grounding).</li> <li>Analyze agent performance data, conversation logs, and test results to identify areas for improvement and perform iterative optimization.</li> <li>Configure basic monitoring and alerting for deployed agents using Google Cloud Operations Suite.</li> <li>Manage agent versions and deployments across different environments (Dev, QA, UAT, Prod).</li> <li>Stay current on Google Conversational Agents (DialogFlow CX), relevant Vertex AI updates, and conversational AI best practices.</li> <li>Collaborate closely with Project Managers, clients, SMEs, and external partners to ensure successful project delivery.</li> <li>Create and maintain technical documentation (design specs, configuration guides).</li> </ul> Technical Skill RequirementsQualifications:<ul> <li> Conversational Agents (DialogFlow CX) Expertise: Deep, hands-on experience designing, building, testing, and deploying complex, large-scale voice and chat virtual agents using DialogFlow CX. Proven ability with all core components (Flows, Pages, Intents, Entities, Fulfillment, Webhooks, Environments, Testing, etc.).</li> <li> Generative AI Integration: Strong understanding and practical experience with configuring and integrating Google's generative AI features within DialogFlow CX, including:<ul> <li>Vertex AI Search and Conversation (for Data Stores / RAG).</li> <li>Playbooks / Generators and prompt engineering techniques.</li> <li>Implementing and testing API Tools.</li> <li>Understanding of underlying models (like Gemini) and responsible AI principles.</li> </ul> </li> <li> Conversational Design &amp; NLU: Strong understanding of conversation design principles for both deterministic and generative interactions, intent classification, entity extraction, and NLU tuning best practices.</li> <li> Integration Skills: Proven experience integrating DialogFlow CX with external systems using REST/JSON APIs, webhooks. Experience developing or scripting integrations (e.g., using Google Cloud Functions).</li> <li> Development Skills: Proficiency in Python is highly desirable for building integrations (webhooks, Cloud Functions, 3rd party tools). Familiarity with other scripting languages a benefit.</li> <li> Google Cloud Platform: Working knowledge of relevant GCP services like Cloud Functions, IAM, Cloud Logging/Monitoring, Firestore/BigQuery, Google Cloud Storage.</li> <li> Communication &amp; Collaboration: Excellent written/verbal communication, strong interpersonal skills, ability to explain technical concepts clearly, and work effectively in a team and with clients.</li> <li> Problem-Solving: Strong analytical and troubleshooting skills to diagnose and resolve issues in complex conversational flows and integrations.</li> </ul>Preferred Skills:<ul> <li>Experience configuring or integrating with AudioCodes LiveHub or similar SIP/telephony gateway solutions.</li> <li>Experience with workflow automation tools for integration setup and management (e.g., n8n). </li> <li>Experience with Google cloud data visualization/reporting tools (e.g., Looker).</li> <li>Experience integrating DialogFlow CX with third-party CCaaS platforms (e.g., Genesys Cloud, RingCX, Avaya) using native connectors or APIs. </li> <li>Familiarity with other Conversational AI platforms (e.g., Amazon Lex, Microsoft Bot Framework). </li> <li>Relevant Google Cloud certifications (e.g., Professional Cloud Architect, Professional Data Engineer, Professional Machine Learning Engineer)</li> </ul> Educational &amp; Skills Requirements:<ul> <li>5+ years of demonstrable experience developing complex Dialogflow CX Virtual Agents (Voice and Chat), including delivering agents with both deterministic and generative capabilities.</li> <li>Bachelor’s degree in a related discipline and 6 years’ experience in a related field. The right candidate could also have a different combination, such as a master’s degree and 4 years’ experience; a Ph.D. and 1 year of experience; or 10 years’ experience in a related field.</li> <li>Strong analytical and problem-solving skills.</li> <li>Require limited supervision and direction; drive results and set priorities independently. </li> <li>Ability to work on a 24x7 on-call rotation schedule. </li> <li>Flexible work hours</li> </ul> BenefitsThe Company offers eligible employees the flexibility to take as much vacation with pay as they deem consistent with their duties, the company’s needs, and its obligations; seven paid holidays throughout the calendar year; and up to 160 hours of paid wellness annually for their own wellness or that of family members. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave. About Us Cox Communications is all about creating moments of real human connection; and for employees, that’s true both in the workplace and in the problems we solve for customers. From building advertising solutions to unleashing IoT technologies to creating an exceptional experience for customers in our retail locations and online, we’re creating a world that is smarter and more connected. Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page. Cox is an Equal Employment Opportunity employer – All qualified applicants/employees will receive consideration for employment without regard to that individual’s age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship.Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship. <h3> </h3>Application Deadline: 06/30/2025

Cox Communications

Lead Cloud Engineer, Google Conversational Agents - DialogFlow CX (RapidScale)

<ul> <li> <a href="https://koch.avature.net/en_US/careers/SearchJobs" target="_blank"> &lt; Back to Search Results </a> </li> </ul> <h2> Director of Outside Sales, Latin America </h2> Location(s) Houston, Texas | Tulsa, Oklahoma Company John Zink Career Field Sales Job Number 172563 <a href="https://koch.avature.net/en_US/careers/Login?jobId=172563" target="_blank"> Apply now </a> <a href="#"> Share </a> <ul> <li> <a href="#">Email</a> </li> <li> <a href="https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fkoch.avature.net%2Fen_US%2Fcareers%2FJobDetail%2FDirector-of-Outside-Sales-Latin-America%2F172563&amp;display=popup" target="_blank">Facebook</a> </li> <li> <a href="http://twitter.com/intent/tweet?url=https%3A%2F%2Fkoch.avature.net%2Fen_US%2Fcareers%2FJobDetail%2FDirector-of-Outside-Sales-Latin-America%2F172563&amp;text=Director+of+Outside+Sales%2C+Latin+America" target="_blank">X</a> </li> <li> <a href="https://koch.avature.net/_linkedinApiv2?portalUrl=https%3A%2F%2Fkoch.avature.net%2F&amp;action=INIT_SHARE&amp;shareUrl=https%3A%2F%2Fkoch.avature.net%2Fen_US%2Fcareers%2FJobDetail%2FDirector-of-Outside-Sales-Latin-America%2F172563" target="_blank">LinkedIn</a> </li> </ul> Your Job John Zink is seeking a highly motivated and experienced Director of Outside Sales, Latin America, to lead our sales efforts in the Latin America region, while emphasizing the organization’s focus on Preferred Partnerships and virtuous cycles of mutual benefit. This role is pivotal in maximizing profitability, enhancing customer relationships, and driving compliance. As the Director of Latin America Sales, you will be at the forefront of our regional strategy, responsible for driving customer satisfaction and achieving long-term profitability. Your leadership will shape the way we engage with customers and foster a culture of integrity and excellence. We are open to this role sitting out of Houston and/or other locations within the region. Our Team You will lead a dynamic sales team focused on the Latin America market, working closely with other leaders to ensure alignment with Koch’s values and strategic goals. Your team will comprise talented individuals dedicated to fostering customer relationships and driving business success across the region. What You Will Do <ul> <li>Principled Base Management: Apply Principle Based Management® (PBM) to build a contribution-motivated culture and lead the team to continued profitable growth. Drive PBM® Culture across the entire business.</li> <li>Customer Focus: Build and maintain strong relationships with clients to anticipate and meet their needs, creating mutually beneficial outcomes.</li> <li>Strategy Development and Execution: Develop and execute strategies to maximize profitability, identify inefficiencies, and lead sales teams to improve business value.</li> <li>Leadership and Talent Development: Select, develop, and train talent to meet business objectives, establishing clear roles, responsibilities, and metrics that drive accountability and performance.</li> <li>Compliance Leadership: Ensure that all sales activities adhere to applicable laws, regulations, and company policies, reinforcing the compliance message across major sites and locations.</li> </ul> Who You Are (Basic Qualifications) <ul> <li>Experience in sales within the Latin America market</li> <li>Experience supervising and leading a team</li> <li>Experience in strategy development and execution</li> <li>Ability to speak Spanish fluently</li> <li>Ability to travel up to 50% of the time</li> </ul> What Will Put You Ahead <ul><li>Ability to speak Portuguese </li></ul> At Koch companies, we are entrepreneurs. This means we openly challenge the status quo, find new ways to create value and get rewarded for our individual contributions. Any compensation range provided for a role is an estimate determined by available market data. The actual amount may be higher or lower than the range provided considering each candidate's knowledge, skills, abilities, and geographic location. If you have questions, please speak to your recruiter about the flexibility and detail of our compensation philosophy. Hiring Philosophy All Koch companies value diversity of thought, perspectives, aptitudes, experiences, and backgrounds. We are Military Ready and Second Chance employers. Learn more about our hiring philosophy <a href="https://jobs.kochcareers.com/pages/culture" target="_blank">here</a>. Who We Are As a Koch Engineered Solutions company, John Zink Hamworthy Combustion (JZHC) is a global leader in emissions control and a pioneer in modern Smart Combustion solutions. Our research and development facilities make up the largest testing complex of its kind. Additionally, our worldwide service organization is the largest, most technically advanced team of its kind. We provide solutions to capture emissions, destroy pollutants, manage waste and heat vital processes to help industries operate more cleanly and efficiently. At Koch, employees are empowered to do what they do best to make life better. Learn how our <a href="https://www.kochind.com/about/business-philosophy" target="_blank">business philosophy</a> helps employees unleash their potential while creating value for themselves and the company. Our Benefits Our goal is for each employee, and their families, to live fulfilling and healthy lives. We provide essential resources and support to build and maintain physical, financial, and emotional strength - focusing on overall wellbeing so you can focus on what matters most. Our benefits plan includes - medical, dental, vision, flexible spending and health savings accounts, life insurance, ADD, disability, retirement, paid vacation/time off, educational assistance, and may also include infertility assistance, paid parental leave and adoption assistance. Specific eligibility criteria is set by the applicable Summary Plan Description, policy or guideline and benefits may vary by geographic region. If you have questions on what benefits apply to you, please speak to your recruiter. Additionally, everyone has individual work and personal needs. We seek to enable the best work environment that helps you and the business work together to produce superior results. Equal Opportunities Equal Opportunity Employer, including disability and protected veteran status. Except where prohibited by state law, some offers of employment are conditioned upon successfully passing a drug test. This employer uses E-Verify. Please click <a href="https://www.e-verify.gov/sites/default/files/everify/posters/EVerifyParticipationPoster.pdf" target="_blank">here</a> for additional information. (For Illinois E-Verify information click <a href="https://labor.illinois.gov/content/dam/soi/en/web/idol/employers/posters/e-verify/Right%20to%20Privacy%20in%20the%20Workplace_English.pdf" target="_blank">here</a>, <a href="https://labor.illinois.gov/content/dam/soi/en/web/idol/employers/posters/e-verify/Right%20to%20Privacy%20in%20the%20Workplace_Spanish.pdf" target="_blank">aquí</a>, or <a href="https://labor.illinois.gov/content/dam/soi/en/web/idol/employers/posters/e-verify/Right%20to%20Privacy%20in%20the%20Workplace_Polish.pdf" target="_blank">tu</a>). #LI-RR1 <a href="https://koch.avature.net/en_US/careers/Login?jobId=172563" target="_blank"> Apply now </a> <a href="#"> Share </a> <ul> <li> <a href="#">Email</a> </li> <li> <a href="https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fkoch.avature.net%2Fen_US%2Fcareers%2FJobDetail%2FDirector-of-Outside-Sales-Latin-America%2F172563&amp;display=popup" target="_blank">Facebook</a> </li> <li> <a href="http://twitter.com/intent/tweet?url=https%3A%2F%2Fkoch.avature.net%2Fen_US%2Fcareers%2FJobDetail%2FDirector-of-Outside-Sales-Latin-America%2F172563&amp;text=Director+of+Outside+Sales%2C+Latin+America" target="_blank">X</a> </li> <li> <a href="https://koch.avature.net/_linkedinApiv2?portalUrl=https%3A%2F%2Fkoch.avature.net%2F&amp;action=INIT_SHARE&amp;shareUrl=https%3A%2F%2Fkoch.avature.net%2Fen_US%2Fcareers%2FJobDetail%2FDirector-of-Outside-Sales-Latin-America%2F172563" target="_blank">LinkedIn</a> </li> </ul>

John Zink Hamworthy Combustion

Director of Outside Sales, Latin America

<h2>#WeAreONEOK – Fortune 500 company. 100+ years in business. Leading midstream service provider. Safety first. Sustainable operations. Environmentally responsible. Employee focused. </h2>JOB SUMMARYWe are seeking an experienced Pipeline Integrity Engineer to join our pipeline integrity management team. This role supports ONEOK’S natural gas and hazardous liquid programs through the execution of ONEOK’s pipeline risk modeling software. This role requires a strong understanding of pipeline threats, risk modeling methodologies, data management and analysis to evaluate pipeline threats and mitigation strategies that support informed decision making for all of ONEOK's stakeholders. Duties include data collection and QA/QC for model integration, risk algorithm validation, development and generation of various risk reports and visualizations, supporting regulatory inspections, and collaboration with the team to drive data collection and quantification of pipeline risks. Experience with SQLite data sets and ESRI ArcGIS Pro is preferred. This role is eligible for a hybrid schedule which requires an in-office presence three days a week.Job Profile Summary Performs intermediate level engineering and/or project management duties related to one or more functional areas that may include: pipeline system planning and analysis, gathering system operation, gas and liquids measurement, gas analysis, and measurement station design; processing and/or storage facility operation; and/or estimating, designing, and coordinating construction projects.Essential Functions and Responsibilities<ul> <li>Direct and/or perform engineering and/or project management activities related to design, procurement, construction, or optimization of company assets including but not limited to:<ul> <li>Transmission and/or gathering systems, measurement and regulation facilities, compressor and pump stations and dehydration plants</li> <li>NGL fractionation, natural gas processing and/or hydrocarbon storage facilities</li> <li>Construction plans and implementation</li> <li>Management of third-party contract resources</li> </ul> </li> <li>Provide technical and/or engineering assistance on matters including but not limited to:<ul> <li>Equipment/system design</li> <li>Pipeline sizing and evaluation­</li> <li>Pipeline control</li> <li>Pipeline facility design, construction, operation, and maintenance</li> <li>Policies and procedures</li> <li>Process Safety</li> </ul> </li> <li>Perform project management activities including but not limited to:<ul> <li>Bid proposals and contracts</li> <li>AFE preparation and cost management</li> <li>Management of Change (MOC)­</li> <li>Material/equipment specifications and selection</li> <li>Construction plans and support</li> <li>Creating and updating schedules / timelines</li> <li>Preparing project progress and other reports</li> <li>Managing change orders</li> </ul> </li> <li>Identify equipment efficiencies, complete hydraulic calculations, determine valve and pipeline sizing and perform gas flow analysis</li> <li>Research, analyze, prepare and/or approve information including but not limited to:<ul> <li>Engineering studies</li> <li>Governmental rules, regulations, codes and standards</li> <li>Pipeline and/or measurement system analyses and recommendations</li> <li>Hydrocarbon processing and/or measurement bid proposals</li> <li>Construction and/or measurement contracts</li> <li>Cost estimates</li> <li>Material specifications/selections</li> </ul> </li> <li>Analyze and /or provide support for various assets and make recommendations for improvements related to capacity, operating costs, and system operation</li> <li>Evaluate proposed projects by conducting load studies</li> <li>Evaluate various measurement system designs and make recommendations for improvements related to station capacity and operating costs, to increase accuracy of measurement system and downstream reporting systems</li> <li>Perform and/or provide support for economic analysis related to potential new projects, including but not limited to operational estimates, determining equipment efficiencies, and needed enhancements and conducting definitive studies for potential acquisitions</li> <li>Identify opportunities for improvement and assist with implementation of new processes</li> </ul>Education<ul><li>Bachelor's Degree in Engineering or closely related field and the following job related experience preferred</li></ul>Work Experience<ul> <li>Experience and training related to:<ul> <li>Transmission/gathering pipeline operations</li> <li>Gas measurement and regulation activities</li> <li>Processing and/or storage operations</li> <li>Company/governmental operating and safety procedures</li> <li>Pipeline stress/strain analyses</li> </ul> </li> <li>Experience in engineering design and knowledge of criteria for natural gas and/or NGLs in pipeline systems</li> <li>Experience at this level is typically attained with four or more years of experience in engineering, operations and/or project management</li> <li>Experience in use and function of applications such as: Microsoft Excel, Project, Access, Word, etc.</li> <li>Experience researching and preparing project materials and design specifications, contracts, agreements, budgets, engineering studies, and other relevant reports, forms, and correspondence</li> <li>Experience identifying, researching, understanding, evaluating, and prioritizing operational problems and coordinating appropriate action/response</li> </ul>Knowledge, Skills and Abilities<ul> <li>Knowledge of: pipelines or hydrocarbon processing and related facilities design, construction, operation, and maintenance</li> <li>Knowledge of: material failure and structural analysis and industry standards and governmental regulations</li> <li>Ability to: read and interpret governmental regulations, blueprints, contracts, manuals, specifications, surveys, charts, load studies, and other relevant reports and correspondence</li> <li>Ability to: analyze and resolve issues and/or questions concerning engineering design and calculations with supervisor assistance as needed on more design and calculations</li> <li>Ability to: manage and prioritize multiple assignments with competing deadlines</li> <li>Ability to: recommend and implement new initiatives and complete projects</li> <li>Ability to: apply math, algebraic formulas, and statistical methods</li> <li>Ability to: interact, negotiate and communicate effectively</li> <li>Ability to: operate office tools and equipment required</li> <li>Ability to: communicate thoughts, ideas, information, messages, and other written information, which may contain technical material, in a logical, organized, and coherent manner</li> </ul>Licenses and Certifications<ul><li>None required</li></ul>Strength Factor Rating - Physical Demands/Requirements<ul><li>Sedentary Work - Exerting up to 10 pounds of force occasionally (Occasionally: activity or condition exists up to 1/3 of the time) and/or a negligible amount of force frequently (Frequently: activity or condition exists from 1/3 to 2/3 of the time) to lift, carry, push, pull, or otherwise move objects, including the human body. Sedentary work involves sitting most of the time, but may involve walking or standing for brief periods of time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met.</li></ul>Strength Factor Description - Physical Demands/Requirements<ul> <li>Standing: Remaining on one's feet in an upright position at a work station without moving about (Occasionally)</li> <li>Walking: Moving about on foot (Frequently)</li> <li>Sitting: Remaining in a seated position (Constantly)</li> <li>Lifting: Raising or lowering an object from one level to another (includes upward pulling) (Occasionally)</li> <li>Carrying: Transporting an object, usually holding it in the hands or arms, or on the shoulder (Occasionally)</li> <li>Pushing: Exerting force upon an object so that the object moves away from the force (Occasionally)</li> <li>Pulling: Exerting force upon an object so that the object moves toward the force (includes jerking) (Occasionally)</li> <li>Climbing: Ladders, Stairs (Occasionally)</li> <li>Balancing: Maintaining body equilibrium to prevent falling (Occasionally)</li> <li>Stooping: Bending the body downward and forward by bending the spine at the waist (Occasionally)</li> <li>Kneeling: Bending the legs at the knees to come to rest on the knee or knees (Occasionally)</li> <li>Crouching: Bending the body downward and forward by bending the legs and spine (Occasionally)</li> <li>Crawling: Moving about on the hands and arms in any direction (Occasionally)</li> <li>Reaching: Extending hands and arms in any direction (Constantly)</li> <li>Handling: Seizing, holding, grasping, turning or otherwise working with the hand or hands (Manual Dexterity) (Constantly)</li> <li>Fingering: Picking, pinching or otherwise working with the fingers primarily (Finger Dexterity) (Constantly)</li> <li>Feeling: Perceiving such attributes of objects/materials as size, shape, temperature, texture, movement or pulsation by receptors in the skin, particularly those of the finger tips (Constantly)</li> <li>Talking: Expressing or exchanging ideas/information by means of the spoken word (Frequently)</li> <li>Hearing: Perceiving the nature of sound by the ear (Frequently)</li> <li>Tasting/Smelling: (Occasionally)</li> <li>Near Vision: Clarity of vision at 20 inches or less (Constantly)</li> <li>Far Vision: Clarity of vision at 20 feet for more (Frequently)</li> <li>Depth Perception: Three-dimensional vision; ability to judge distances and spatial relationships so as to see objects where and as they actually are (Frequently)</li> <li>Vision: Color - The ability to identify and distinguish colors (Constantly)</li> </ul>Working Conditions/Environment<ul><li>Employee is subject to inside environmental conditions</li></ul>Working Conditions<ul> <li>Well lighted, climate controlled areas (Constantly)</li> <li>Frequent repetitive motion (Constantly)</li> <li>CRT (Computer Monitor(s)) (Constantly)</li> </ul>Travel<ul><li>Travel to other locations required</li></ul>Driving<ul><li>Based on assigned tasks, employee may be assigned a company vehicle requiring the applicable driver's license</li></ul>ONEOK is an equal opportunity employer committed to diversity and inclusion. All qualified applicants will receive consideration for employment without regard to race, color, sex, pregnancy, sexual orientation, age, religion, creed, national origin, gender identity, disability, military/veteran status, genetic information or any other categories protected by applicable law.The job description is not intended to be a complete list of all responsibilities, duties or skills required for the job and is subject to review and change at any time, with or without notice, in accordance with the needs of ONEOK.ONEOK is committed to making our workplace accessible to individuals with disabilities and will provide reasonable accommodations, upon request, for individuals to participate in the application and hiring process. To request an accommodation email <a href="mailto:HRSolutions@ONEOK.com" target="_blank">HRSolutions@ONEOK.com</a> or call 1-855-663-6547​. Expected Salary Range$89,000.00 - $133,000.00

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