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CompanyCox Communications, Inc.Job Family GroupEngineering / Product DevelopmentJob ProfileLead Cloud EngineerManagement LevelManager - Non People Leader Flexible Work Option Can work remotely anywhere in the specified countryTravel %NoWork ShiftDayCompensationCompensation includes a base salary of $119,600.00 - $199,400.00. The base salary may vary within the anticipated base pay range based on factors such as the ultimate location of the position and the selected candidate’s knowledge, skills, and abilities. Position may be eligible for additional compensation that may include an incentive program.Job DescriptionAt RapidScale, exceptional technology is powered by exceptional people. As a growing leader in secure, reliable managed cloud solutions, we help SMBs and enterprises alike simplify IT and unleash innovation. With a broad portfolio spanning AWS, Azure and Google to a full set of Private Cloud and Cybersecurity solutions, RapidScale helps companies turn technology into their biggest competitive advantage. As part of the Cox family of companies, we offer best-in-class benefits, a commitment to work-life balance, and an award-winning workplace experience. Job Summary: We are seeking a highly skilled Conversational Agent (DialogFlow CX) Engineer to be a foundational member to join our AI for CX team. You will be responsible for designing, developing, testing, and implementing cutting-edge conversational AI solutions using Google Cloud's Conversational Agents (DialogFlow CX) platform and its integrated generative AI capabilities (leveraging Vertex AI). This role requires a deep understanding of DialogFlow CX, conversational design principles (for both deterministic and generative interactions), NLU tuning, prompt engineering, and integrating these solutions with telephony systems (like AudioCodes LiveHub) and client backend applications. Duties and Responsibilities: (Essential Duties include but are not limited to):<ul> <li>Design, develop, test, and implement end-to-end Virtual Agent solutions using Google Conversational Agents (DialogFlow CX), including deterministic flows and generative features (Playbooks, Data Stores).</li> <li>Collaborate with clients and internal teams during discovery and design phases to define requirements, user journeys, and conversational flows (voice and chat).</li> <li>Configure and tune all aspects of DialogFlow CX agents: Flows, Pages, Intents, Entities, State Handlers, Parameters, Webhooks, etc.</li> <li>Design, configure, and optimize generative components: craft effective prompts and instructions for Playbooks/Generators; configure and manage Data Stores (using Vertex AI Search and Conversation) for Retrieval-Augmented Generation (RAG); implement API Tools.</li> <li>Develop and manage integrations between DialogFlow CX and other systems using APIs, webhooks, and Google Cloud Functions (or similar integration tools like n8n).</li> <li>Integrate Virtual Agents with 3rd party telephony systems, specifically configuring and leveraging AudioCodes LiveHub features where applicable.</li> <li>Define and implement automated testing strategies within DialogFlow CX; execute comprehensive test plans covering functional, NLU, integration, and generative AI aspects (quality, safety, grounding).</li> <li>Analyze agent performance data, conversation logs, and test results to identify areas for improvement and perform iterative optimization.</li> <li>Configure basic monitoring and alerting for deployed agents using Google Cloud Operations Suite.</li> <li>Manage agent versions and deployments across different environments (Dev, QA, UAT, Prod).</li> <li>Stay current on Google Conversational Agents (DialogFlow CX), relevant Vertex AI updates, and conversational AI best practices.</li> <li>Collaborate closely with Project Managers, clients, SMEs, and external partners to ensure successful project delivery.</li> <li>Create and maintain technical documentation (design specs, configuration guides).</li> </ul> Technical Skill RequirementsQualifications:<ul> <li> Conversational Agents (DialogFlow CX) Expertise: Deep, hands-on experience designing, building, testing, and deploying complex, large-scale voice and chat virtual agents using DialogFlow CX. Proven ability with all core components (Flows, Pages, Intents, Entities, Fulfillment, Webhooks, Environments, Testing, etc.).</li> <li> Generative AI Integration: Strong understanding and practical experience with configuring and integrating Google's generative AI features within DialogFlow CX, including:<ul> <li>Vertex AI Search and Conversation (for Data Stores / RAG).</li> <li>Playbooks / Generators and prompt engineering techniques.</li> <li>Implementing and testing API Tools.</li> <li>Understanding of underlying models (like Gemini) and responsible AI principles.</li> </ul> </li> <li> Conversational Design &amp; NLU: Strong understanding of conversation design principles for both deterministic and generative interactions, intent classification, entity extraction, and NLU tuning best practices.</li> <li> Integration Skills: Proven experience integrating DialogFlow CX with external systems using REST/JSON APIs, webhooks. Experience developing or scripting integrations (e.g., using Google Cloud Functions).</li> <li> Development Skills: Proficiency in Python is highly desirable for building integrations (webhooks, Cloud Functions, 3rd party tools). Familiarity with other scripting languages a benefit.</li> <li> Google Cloud Platform: Working knowledge of relevant GCP services like Cloud Functions, IAM, Cloud Logging/Monitoring, Firestore/BigQuery, Google Cloud Storage.</li> <li> Communication &amp; Collaboration: Excellent written/verbal communication, strong interpersonal skills, ability to explain technical concepts clearly, and work effectively in a team and with clients.</li> <li> Problem-Solving: Strong analytical and troubleshooting skills to diagnose and resolve issues in complex conversational flows and integrations.</li> </ul>Preferred Skills:<ul> <li>Experience configuring or integrating with AudioCodes LiveHub or similar SIP/telephony gateway solutions.</li> <li>Experience with workflow automation tools for integration setup and management (e.g., n8n). </li> <li>Experience with Google cloud data visualization/reporting tools (e.g., Looker).</li> <li>Experience integrating DialogFlow CX with third-party CCaaS platforms (e.g., Genesys Cloud, RingCX, Avaya) using native connectors or APIs. </li> <li>Familiarity with other Conversational AI platforms (e.g., Amazon Lex, Microsoft Bot Framework). </li> <li>Relevant Google Cloud certifications (e.g., Professional Cloud Architect, Professional Data Engineer, Professional Machine Learning Engineer)</li> </ul> Educational &amp; Skills Requirements:<ul> <li>5+ years of demonstrable experience developing complex Dialogflow CX Virtual Agents (Voice and Chat), including delivering agents with both deterministic and generative capabilities.</li> <li>Bachelor’s degree in a related discipline and 6 years’ experience in a related field. The right candidate could also have a different combination, such as a master’s degree and 4 years’ experience; a Ph.D. and 1 year of experience; or 10 years’ experience in a related field.</li> <li>Strong analytical and problem-solving skills.</li> <li>Require limited supervision and direction; drive results and set priorities independently. </li> <li>Ability to work on a 24x7 on-call rotation schedule. </li> <li>Flexible work hours</li> </ul> BenefitsThe Company offers eligible employees the flexibility to take as much vacation with pay as they deem consistent with their duties, the company’s needs, and its obligations; seven paid holidays throughout the calendar year; and up to 160 hours of paid wellness annually for their own wellness or that of family members. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave. About Us Cox Communications is all about creating moments of real human connection; and for employees, that’s true both in the workplace and in the problems we solve for customers. From building advertising solutions to unleashing IoT technologies to creating an exceptional experience for customers in our retail locations and online, we’re creating a world that is smarter and more connected. Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page. Cox is an Equal Employment Opportunity employer – All qualified applicants/employees will receive consideration for employment without regard to that individual’s age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship.Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship. <h3> </h3>Application Deadline: 06/30/2025

Cox Communications

Lead Cloud Engineer, Google Conversational Agents - DialogFlow CX (RapidScale)

<h2>#WeAreONEOK – Fortune 500 company. 100+ years in business. Leading midstream service provider. Safety first. Sustainable operations. Environmentally responsible. Employee focused. </h2>JOB SUMMARYWe are seeking an experienced Pipeline Integrity Engineer to join our pipeline integrity management team. This role supports ONEOK’S natural gas and hazardous liquid programs through the execution of ONEOK’s pipeline risk modeling software. This role requires a strong understanding of pipeline threats, risk modeling methodologies, data management and analysis to evaluate pipeline threats and mitigation strategies that support informed decision making for all of ONEOK's stakeholders. Duties include data collection and QA/QC for model integration, risk algorithm validation, development and generation of various risk reports and visualizations, supporting regulatory inspections, and collaboration with the team to drive data collection and quantification of pipeline risks. Experience with SQLite data sets and ESRI ArcGIS Pro is preferred. This role is eligible for a hybrid schedule which requires an in-office presence three days a week.Job Profile Summary Performs intermediate level engineering and/or project management duties related to one or more functional areas that may include: pipeline system planning and analysis, gathering system operation, gas and liquids measurement, gas analysis, and measurement station design; processing and/or storage facility operation; and/or estimating, designing, and coordinating construction projects.Essential Functions and Responsibilities<ul> <li>Direct and/or perform engineering and/or project management activities related to design, procurement, construction, or optimization of company assets including but not limited to:<ul> <li>Transmission and/or gathering systems, measurement and regulation facilities, compressor and pump stations and dehydration plants</li> <li>NGL fractionation, natural gas processing and/or hydrocarbon storage facilities</li> <li>Construction plans and implementation</li> <li>Management of third-party contract resources</li> </ul> </li> <li>Provide technical and/or engineering assistance on matters including but not limited to:<ul> <li>Equipment/system design</li> <li>Pipeline sizing and evaluation­</li> <li>Pipeline control</li> <li>Pipeline facility design, construction, operation, and maintenance</li> <li>Policies and procedures</li> <li>Process Safety</li> </ul> </li> <li>Perform project management activities including but not limited to:<ul> <li>Bid proposals and contracts</li> <li>AFE preparation and cost management</li> <li>Management of Change (MOC)­</li> <li>Material/equipment specifications and selection</li> <li>Construction plans and support</li> <li>Creating and updating schedules / timelines</li> <li>Preparing project progress and other reports</li> <li>Managing change orders</li> </ul> </li> <li>Identify equipment efficiencies, complete hydraulic calculations, determine valve and pipeline sizing and perform gas flow analysis</li> <li>Research, analyze, prepare and/or approve information including but not limited to:<ul> <li>Engineering studies</li> <li>Governmental rules, regulations, codes and standards</li> <li>Pipeline and/or measurement system analyses and recommendations</li> <li>Hydrocarbon processing and/or measurement bid proposals</li> <li>Construction and/or measurement contracts</li> <li>Cost estimates</li> <li>Material specifications/selections</li> </ul> </li> <li>Analyze and /or provide support for various assets and make recommendations for improvements related to capacity, operating costs, and system operation</li> <li>Evaluate proposed projects by conducting load studies</li> <li>Evaluate various measurement system designs and make recommendations for improvements related to station capacity and operating costs, to increase accuracy of measurement system and downstream reporting systems</li> <li>Perform and/or provide support for economic analysis related to potential new projects, including but not limited to operational estimates, determining equipment efficiencies, and needed enhancements and conducting definitive studies for potential acquisitions</li> <li>Identify opportunities for improvement and assist with implementation of new processes</li> </ul>Education<ul><li>Bachelor's Degree in Engineering or closely related field and the following job related experience preferred</li></ul>Work Experience<ul> <li>Experience and training related to:<ul> <li>Transmission/gathering pipeline operations</li> <li>Gas measurement and regulation activities</li> <li>Processing and/or storage operations</li> <li>Company/governmental operating and safety procedures</li> <li>Pipeline stress/strain analyses</li> </ul> </li> <li>Experience in engineering design and knowledge of criteria for natural gas and/or NGLs in pipeline systems</li> <li>Experience at this level is typically attained with four or more years of experience in engineering, operations and/or project management</li> <li>Experience in use and function of applications such as: Microsoft Excel, Project, Access, Word, etc.</li> <li>Experience researching and preparing project materials and design specifications, contracts, agreements, budgets, engineering studies, and other relevant reports, forms, and correspondence</li> <li>Experience identifying, researching, understanding, evaluating, and prioritizing operational problems and coordinating appropriate action/response</li> </ul>Knowledge, Skills and Abilities<ul> <li>Knowledge of: pipelines or hydrocarbon processing and related facilities design, construction, operation, and maintenance</li> <li>Knowledge of: material failure and structural analysis and industry standards and governmental regulations</li> <li>Ability to: read and interpret governmental regulations, blueprints, contracts, manuals, specifications, surveys, charts, load studies, and other relevant reports and correspondence</li> <li>Ability to: analyze and resolve issues and/or questions concerning engineering design and calculations with supervisor assistance as needed on more design and calculations</li> <li>Ability to: manage and prioritize multiple assignments with competing deadlines</li> <li>Ability to: recommend and implement new initiatives and complete projects</li> <li>Ability to: apply math, algebraic formulas, and statistical methods</li> <li>Ability to: interact, negotiate and communicate effectively</li> <li>Ability to: operate office tools and equipment required</li> <li>Ability to: communicate thoughts, ideas, information, messages, and other written information, which may contain technical material, in a logical, organized, and coherent manner</li> </ul>Licenses and Certifications<ul><li>None required</li></ul>Strength Factor Rating - Physical Demands/Requirements<ul><li>Sedentary Work - Exerting up to 10 pounds of force occasionally (Occasionally: activity or condition exists up to 1/3 of the time) and/or a negligible amount of force frequently (Frequently: activity or condition exists from 1/3 to 2/3 of the time) to lift, carry, push, pull, or otherwise move objects, including the human body. Sedentary work involves sitting most of the time, but may involve walking or standing for brief periods of time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met.</li></ul>Strength Factor Description - Physical Demands/Requirements<ul> <li>Standing: Remaining on one's feet in an upright position at a work station without moving about (Occasionally)</li> <li>Walking: Moving about on foot (Frequently)</li> <li>Sitting: Remaining in a seated position (Constantly)</li> <li>Lifting: Raising or lowering an object from one level to another (includes upward pulling) (Occasionally)</li> <li>Carrying: Transporting an object, usually holding it in the hands or arms, or on the shoulder (Occasionally)</li> <li>Pushing: Exerting force upon an object so that the object moves away from the force (Occasionally)</li> <li>Pulling: Exerting force upon an object so that the object moves toward the force (includes jerking) (Occasionally)</li> <li>Climbing: Ladders, Stairs (Occasionally)</li> <li>Balancing: Maintaining body equilibrium to prevent falling (Occasionally)</li> <li>Stooping: Bending the body downward and forward by bending the spine at the waist (Occasionally)</li> <li>Kneeling: Bending the legs at the knees to come to rest on the knee or knees (Occasionally)</li> <li>Crouching: Bending the body downward and forward by bending the legs and spine (Occasionally)</li> <li>Crawling: Moving about on the hands and arms in any direction (Occasionally)</li> <li>Reaching: Extending hands and arms in any direction (Constantly)</li> <li>Handling: Seizing, holding, grasping, turning or otherwise working with the hand or hands (Manual Dexterity) (Constantly)</li> <li>Fingering: Picking, pinching or otherwise working with the fingers primarily (Finger Dexterity) (Constantly)</li> <li>Feeling: Perceiving such attributes of objects/materials as size, shape, temperature, texture, movement or pulsation by receptors in the skin, particularly those of the finger tips (Constantly)</li> <li>Talking: Expressing or exchanging ideas/information by means of the spoken word (Frequently)</li> <li>Hearing: Perceiving the nature of sound by the ear (Frequently)</li> <li>Tasting/Smelling: (Occasionally)</li> <li>Near Vision: Clarity of vision at 20 inches or less (Constantly)</li> <li>Far Vision: Clarity of vision at 20 feet for more (Frequently)</li> <li>Depth Perception: Three-dimensional vision; ability to judge distances and spatial relationships so as to see objects where and as they actually are (Frequently)</li> <li>Vision: Color - The ability to identify and distinguish colors (Constantly)</li> </ul>Working Conditions/Environment<ul><li>Employee is subject to inside environmental conditions</li></ul>Working Conditions<ul> <li>Well lighted, climate controlled areas (Constantly)</li> <li>Frequent repetitive motion (Constantly)</li> <li>CRT (Computer Monitor(s)) (Constantly)</li> </ul>Travel<ul><li>Travel to other locations required</li></ul>Driving<ul><li>Based on assigned tasks, employee may be assigned a company vehicle requiring the applicable driver's license</li></ul>ONEOK is an equal opportunity employer committed to diversity and inclusion. All qualified applicants will receive consideration for employment without regard to race, color, sex, pregnancy, sexual orientation, age, religion, creed, national origin, gender identity, disability, military/veteran status, genetic information or any other categories protected by applicable law.The job description is not intended to be a complete list of all responsibilities, duties or skills required for the job and is subject to review and change at any time, with or without notice, in accordance with the needs of ONEOK.ONEOK is committed to making our workplace accessible to individuals with disabilities and will provide reasonable accommodations, upon request, for individuals to participate in the application and hiring process. To request an accommodation email <a href="mailto:HRSolutions@ONEOK.com" target="_blank">HRSolutions@ONEOK.com</a> or call 1-855-663-6547​. Expected Salary Range$89,000.00 - $133,000.00

ONEOK

Engineer II- Asset Integrity

CompanyCox Communications, Inc.Job Family GroupSalesJob ProfileCloud Solutions Consultant II-RS - CCIManagement LevelManager - Non People Leader Flexible Work Option Can work remotely but need to live in the specified city, state, or regionTravel %Yes, 50% of the timeWork ShiftDayCompensationCompensation includes a base salary of $101,800.00 - $152,600.00. The salary rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate's experience. In addition to the salary range identified herein, this role is also eligible for an annual incentive/commission target of $85,000.00.Job DescriptionAt RapidScale, exceptional technology is powered by exceptional people. As a growing leader in secure, reliable managed cloud solutions, we help SMBs and enterprises alike simplify IT and unleash innovation. With a broad portfolio spanning AWS, Azure and Google to a full set of Private Cloud and Cybersecurity solutions, RapidScale helps companies turn technology into their biggest competitive advantage. As part of the Cox family of companies, we offer best-in-class benefits, a commitment to work-life balance, and an award-winning workplace experience.Are you looking for a career move that combines innovation, growth, and impact? Join our team of business and tech professionals in the fast-paced world of cloud computing. As an Account Executive II you'll have the tools, resources, and support to drive new consulting and cloud operations business while shaping the future of our cloud solutions. You’re a driven, intellectually curious professional with a passion for cloud technology and sales. With a track record of proven performance, consistently exceeding sales quotas with full lifecycle B2B sales. You bring strong communication skills, executive presence, and the persistence to win.What You’ll DoAs a key member of our go-to-market team, you’ll play a critical role in acquiring new customers, managing strategic accounts, and driving revenue growth across both recurring and non-recurring streams. Your contributions will help expand our legacy of excellence.Key responsibilities include:<ul> <li> Sales Performance &amp; Revenue Growth: Consistently achieve and exceed monthly, quarterly, and annual sales targets, leveraging a competitive commission plan and a strong sales funnel.</li> <li> Pipeline &amp; Deal Management: Proactively identify, engage, and convert high-value prospects through strategic outreach, ensuring a constantly growing pipeline. Relentlessly pursue new business opportunities while maintaining a strong 4:1 funnel-to-quota ratio.</li> <li> Cloud Ecosystem &amp; Strategic Partnerships: Aggressively prospect within AWS, Microsoft, and Google Cloud ecosystems to uncover untapped opportunities. Execute targeted outreach campaigns, leveraging competitive insights to win net-new business.</li> <li> Multi-Channel Sales Execution: Drive cloud sales through Cox Business, indirect partners, internal business units, and industry events, optimizing various go-to-market channels.</li> <li> Consultative &amp; Value-Based Selling: Rapidly engage decision-makers, uncover pain points, and drive urgency by presenting high-impact cloud solutions that solve real business challenges. Consistently follow up and advance deals with persistence and precision.</li> <li> CRM &amp; Data-Driven Insights: Utilize Salesforce to track prospects, manage opportunities, and provide actionable business insights to improve forecasting and strategy.</li> <li> Cross-Functional Collaboration &amp; Negotiation: Work closely with internal teams (product, marketing, customer success) to ensure seamless service delivery, while leading contract negotiations to secure favorable terms.</li> <li> Industry &amp; Competitive Awareness: Stay informed about market trends, emerging technologies, and competitive positioning to refine sales strategies and maintain a competitive edge.</li> </ul>Minimum Qualifications: <ul> <li> Education &amp; Experience: A Bachelor’s Degree with 6 years of Sales experience, OR a Master’s degree and 4 years of experience, OR a Ph.D with 1 year experience, OR 10 years of experience without a degree.</li> <li> Experience selling specifically into the Oil and Gas industry.</li> <li> IT Sales Expertise: 4+ years selling IT solutions to decision-makers at all levels, with a strong track record in new business and value-based selling.</li> <li> Cloud Knowledge: Hands on cloud selling experience and hold job related certifications like AWS, Azure, Google Cloud certifications or others (preferably more advanced certification like AWS Certified Solutions Architect – Associate).</li> <li> Channel &amp; Direct Sales: Experience selling through both indirect and direct sales organizations.</li> </ul><ul><li> Work Travel: Ability to travel 35-40% of the time for customer meetings, presentations, QBRs, and industry events.</li></ul>Preferred Qualifications: <ul> <li>Strong network of senior decision-makers and influencers.</li> <li>Experience leveraging AWS and/or GCP partner programs for business development.</li> <li>Proven success selling cloud solutions, including IaaS, containerization, infrastructure as code, application refactoring, OS/application stacks, and security/compliance services.</li> <li>Experience selling to customers with revenues between $100 million and $5 billion+.</li> <li>Industry expertise in Healthcare, Banking, Financial Services, Insurance, SaaS, or Retail/E-Commerce is highly desirable.</li> </ul>BenefitsThe Company offers eligible employees the flexibility to take as much vacation with pay as they deem consistent with their duties, the company’s needs, and its obligations; seven paid holidays throughout the calendar year; and up to 160 hours of paid wellness annually for their own wellness or that of family members. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave. About Us Cox Communications is all about creating moments of real human connection; and for employees, that’s true both in the workplace and in the problems we solve for customers. From building advertising solutions to unleashing IoT technologies to creating an exceptional experience for customers in our retail locations and online, we’re creating a world that is smarter and more connected. Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page. Cox is an Equal Employment Opportunity employer – All qualified applicants/employees will receive consideration for employment without regard to that individual’s age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship.Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship. <h3> </h3>

Cox Automotive Inc.

Account Executive II (RapidScale)- Cloud Managed Services

Williams is committed to creating a diverse and inclusive environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity and expression, national origin, age, marital status, disability, veteran status, genetic information or any other basis protected under applicable discrimination law.Do something that means something at Williams. This isn’t just a job - it’s an opportunity to explore and discover your passion with coworkers who become friends and mentors who push you to be your best self in and out of the office. At Williams, we make clean energy happen. And you can too, so bring your energy to ours.As an Engineer III/Sr., you will conduct technical and economic evaluations, performance testing, design and construction of new and existing facilities, and research on new developments, applying your strong understanding of industry and operational requirements. Taking initiative and anticipating customer needs will make you a stand-out player. Confidence in presentation-making and the ability to work independently and as a team leader are also vital in this role!Your work will challenge you, and with our Core Values to guide you, you’ll quickly learn and grow with us.<h2>Engineer Sr.</h2><h2>Responsibilities/Expectations:</h2><ul> <li>Accounts for a diverse range of sophisticated assignments requiring the use of experience, innovation and judgment</li> <li>May supervise the work of others</li> <li>Demonstrates technical expertise in a specialty, geographic area, or operational function and applies specialized knowledge in the effective completion of large-scope projects</li> <li>Prepares and delivers presentations</li> <li>Anticipates internal/external customer needs; assesses requirements and identifies solutions</li> <li>Interprets internal/external business challenges and improves products, processes or services</li> <li>Collaborates with teams to ensure compliance, build improvement plans and meet training needs</li> <li>Champions processes, procedures and safety standards</li> <li>Monitors and controls costs and resources associated with projects</li> <li>Learns tools and processes for analyzing ILI reports, focusing on crack and hard-spot management</li> <li>Analyzes pipeline data to identify anomalies per Federal Code and Company criteria, recommends repairs, and reviews dig reports for accuracy.</li> <li>Coordinates with operations on pipeline IMP assessments, including inline inspections, hydrostatic tests, and direct assessments</li> <li>Provides technical support for pipeline integrity issues, including hydrostatic test pressures, MOP/MAOP calculations, and pipeline modifications, and organizes documentation for regulatory audits</li> <li>Other duties as assigned</li> </ul><h2>Education/Years of Experience:</h2><ul> <li>Required: Bachelor’s Degree in relevant Engineering field from an accredited college or university, OR Bachelor's Degree in Engineering Technology in a relevant field with Professional Engineer (P.E.) license; A minimum eight (8) years of multifaceted engineering experience in the natural gas or petrochemical industry</li> <li>Preferred: Bachelor’s Degree in Engineering and minimum seven (7) years of progressive engineering experience in the natural gas or petrochemical industry and PE Certification</li> </ul><h2>Other Requirements:</h2><ul> <li>Demonstrates excellent organizational/interpersonal skills and safety as a main priority</li> <li>Proficiency in Microsoft Office Application and PC skills</li> <li>Proficiency in engineering specialties covering more than one subject area</li> <li>Preferred: Project Management experience</li> </ul>Engineer III<h2>Responsibilities/Expectations:</h2><ul> <li>Performs a wide spectrum of moderately difficult assignments, requiring technical evaluation, innovation, and judgement while maintaining customer satisfaction</li> <li>Works independently on mid-sized projects/technical assignments supporting operations</li> <li>Maintains a strong understanding of industry and operational requirements</li> <li>Demonstrates in-depth knowledge of safety requirements, produces results and meets goals</li> <li>Exhibits proficiency in Company processes, policies, procedures, and guidelines established by organization and governing agencies</li> <li>Prepares and delivers presentations to individuals</li> <li>Interprets internal/external customer needs, assesses requirements and identifies responses</li> <li>Works on a combination of engineering specialties covering more than one subject area</li> <li>Collaborates with teams to ensure compliance, build improvement plans and meet training needs</li> <li>Champions processes, procedures and safety standards</li> <li>Learns tools and processes for analyzing ILI reports, focusing on crack and hard-spot management</li> <li>Analyzes pipeline data to identify anomalies per Federal Code and Company criteria, recommends repairs, and reviews dig reports for accuracy.</li> <li>Coordinates with operations on pipeline IMP assessments, including inline inspections, hydrostatic tests, and direct assessments</li> <li>Provides technical support for pipeline integrity issues, including hydrostatic test pressures, MOP/MAOP calculations, and pipeline modifications, and organizes documentation for regulatory audits</li> <li>Other duties as assigned</li> </ul><h2>Education/Years of Experience:</h2><ul><li>Required: Bachelor’s Degree in relevant Engineering field from an accredited college or university, OR Bachelor's Degree in Engineering Technology in a relevant field with Professional Engineer (P.E.) license; A minimum four (4) years of multifaceted engineering experience in the natural gas or petrochemical industry</li></ul><h2>Other Requirements:</h2><ul> <li>Exhibits excellent organizational/interpersonal skills and deems safety an utmost priority</li> <li>Proficiency in Microsoft Office Application and PC skills</li> <li>Preferred: FE Certification</li> <li>Preferred: Project Management experience</li> </ul><h2>About Tulsa:</h2>Our corporate headquarters is located in downtown Tulsa, Oklahoma, the 2nd largest city in Oklahoma and the 47th most populous in the U.S.Tulsa is known as the Mother of "The Mother Road" - Route 66, and boasts impressive art deco architecture, the #1 city park in the U.S. (The Gathering Place) and is a great venue for live music. It's an easy place to get in and out of, with more than 20 non-stop flight destinations offered at Tulsa International Airport. Tulsa is listed on <a href="https://www.cnn.com/travel/article/where-to-travel-best-destinations-2022/index.html" target="_blank">CNN Travel's best destinations to visit in 2022!</a>Tulsa is not only a great place to live, but it's affordable. According to the 2019 Economic Report from Tulsa's Future, the cost of living is 8 percent below the U.S. average. There is no place like T-Town. Check out <a href="https://visittulsa.com/" target="_blank">visittulsa.com</a> to learn more!Why Choose Williams?We are committed to providing our employees with competitive compensation and benefits as part of your Total Rewards package to help protect your current and future physical, emotional, and financial health. We generally offer health benefit programs to our employees and their families that are competitive and flexible enough to meet your needs, and retirement benefits to allow you to invest now for financial security when you retire. With rich learning and development programming and a high internal mobility rate, you are not just applying to a job with Williams; you are embarking on an exciting career!<ul> <li>Competitive compensation</li> <li>Annual incentive program</li> <li>Hybrid work model - one work from home day each week for most office-based roles</li> <li>Flexible work schedule for most field-based roles</li> <li>401(k) with company matching contribution and a fixed annual company contribution</li> <li>Comprehensive medical, dental, and vision benefits</li> <li>Generous company-paid life insurance and disability benefits</li> <li>A consumer-driven health plan option with the potential for a generous company contribution to a Health Savings Account</li> <li>Healthcare and Dependent Care Flexible Spending Accounts</li> <li>Paid time off, including floating and company holidays</li> <li>Wellness Program with annual rewards</li> <li>Employee stock purchase plan</li> <li>Robust employee learning and development</li> <li>High internal mobility (we promote from within)</li> <li>Parental leave (we provide up to 6 weeks for each parent)</li> <li>Fertility coverage and adoption benefits</li> <li>Domestic partner benefits</li> <li>Educational reimbursement</li> <li>Non-profit donation matching contributions and time off to volunteer</li> <li>Employee resource groups</li> <li>Employee assistance programs</li> <li>Technology to make our work more productive and collaborative</li> <li>Regular employee engagement surveys and feedback processes</li> </ul>Williams has a long history of making a significant difference in the communities where we live and work, and we strive to cultivate an environment of employee inclusion, innovation and passion that values all voices and opinions. We help each other succeed and great things happen when people from a diverse set of backgrounds come together. Together, we make clean energy happen.Eligibility and benefits are governed by the terms of the applicable plan or program document which can be amended or terminated at any time.For more information, please visit <a href="https://www.williams.com/careers/total-rewards/" target="_blank">https://www.williams.com/careers/total-rewards/</a>.<h2>Education Requirements:</h2>Skill Requirements:Competency Requirements:Action oriented (3 - Meets Expectations), Collaborates (3 - Meets expectations), Communicates effectively (3 - Meets expectations), Customer focus (3 - Meets expectations), Drives results (3 - Meets expectations), Ensures accountability (3 - Meets expectations), Instills trust (3 - Meets expectations)

Williams

Engineer III/Sr - Asset Integrity Assessments

Liberty Mutual Strategic Ventures

Senior Analyst, Advanced Analytics

Senior Manager – Competitive Intelligence<h2>Job Description</h2>You’re not the person who will settle for just any role. Neither are we. Because we’re out to create Better Care for a Better World, and that takes a certain kind of person and teams who care about making a difference. Here, you’ll bring your professional expertise, talent, and drive to building and managing our portfolio of iconic, ground-breaking brands. In this role, you’ll help us deliver better care for billions of people around the world. It starts with YOU. In this role, you will:The Senior Manager - Competitive Intelligence, is a critical leadership role within the Ideal Consumer Experience team, part of the broader Product Steward Team in Global R&amp;E. The individual will be responsible for advancing Kimberly-Clark’s competitive intelligence, benchmarking, and consumer-relevant product insights capabilities to enable informed decision-making in innovation, claims development, design to value strategies, cost optimization, and strategic planning. The Senior Manager will ensure Intelligence and Competitive Fitness insights are integrated early and consistently across the innovation pipeline, connecting with Innovation Capability Teams (ICTs), the Global Growth Organization (GGO), Value Stream Teams and Global R&amp;E leadership to drive strategic foresight that shape product development, strengthen consumer benefits, and unlock competitive advantage in the marketplace.Scope:The Competitive Fitness team has been purpose-driven to meet critical enterprise needs — including understanding the evolving competitive landscape, identifying design to value opportunities, and informing the positioning of Kimberly-Clark brands for long-term success. As the team continues to expand its strategic impact, the Senior Manager will lead efforts to evolve Competitive Fitness into a proactive, globally harmonized capability that translates market signals, product trends, and technical benchmarking into actionable opportunities for product innovation, consumer benefit differentiation, and margin improvement. This role is central to ensuring Competitive Fitness delivers impact across the broader Product Steward and Ideal Consumer Experience teams and informs decisions within innovation roadmaps, claims strategy, and portfolio planning.Key Responsibilities:<ul> <li>Set and lead the Competitive Fitness strategy, ensuring it aligns with enterprise priorities, ICT roadmaps, and product development needs.</li> <li>Lead a team of up to ten direct reports.</li> <li>Deliver integrated competitive insights by analyzing product performance, material choices, claims strategies, and consumer preferences across the market landscape.</li> <li>Use competitive fitness inputs to inform and direct innovation teams toward opportunities for new product and material development, differentiated consumer benefits, and improved value propositions.</li> <li>Identify design to value opportunities based on material analysis, design benchmarking, and competitive market trends.</li> <li>Partner closely with ICTs, GGO, Marketing, Regulatory, and Legal teams to ensure insights are embedded early in innovation planning and claims development.</li> <li>Build and maintain a global competitive intelligence library that captures technical, consumer, and market perspectives.</li> <li>Translate complex competitive findings into clear, actionable narratives that influence R&amp;D, marketing, and leadership decision-making.</li> <li>Establish globally consistent processes and standards for competitive analysis and benchmarking workstreams.</li> <li>Develop the team’s strategic capabilities, business acumen, and influence skills through talent development and coaching.</li> <li>Actively contribute to the broader Product Steward Team’s mission of enabling smarter, faster, and stronger innovation outcomes.</li> </ul>About UsHuggies®. Kleenex®. Cottonelle®. Scott®. Kotex®. Poise®. Depend®. Kimberly-Clark Professional®. You already know our legendary brands—and so does the rest of the world. In fact, millions of people use Kimberly-Clark products every day. We know these amazing Kimberly-Clark products wouldn’t exist without talented professionals, like you.At Kimberly-Clark, you’ll be part of the best team committed to driving innovation, growth and impact. We’re founded on more than 150 years of market leadership, and we’re always looking for new and better ways to perform – so there’s your open door of opportunity. It’s all here for you at Kimberly-Clark.Led by Purpose. Driven by You.About YouYou perform at the highest level possible, and you appreciate a performance culture fueled by authentic caring. You want to be part of a company actively dedicated to sustainability, inclusion, wellbeing, and career development. You love what you do, especially when the work you do makes a difference. At Kimberly-Clark, we’re constantly exploring new ideas on how, when, and where we can best achieve results. When you join our team, you’ll experience Flex That Works: flexible (hybrid) work arrangements that empower you to have purposeful time in the office and partner with your leader to make flexibility work for both you and the business.In one of our Professional roles, you’ll focus on winning with consumers and the market, while putting safety, mutual respect, and human dignity at the center. To succeed in this role, you will need the following qualifications:Key Qualifications and Experiences:<ul> <li>Bachelor’s or higher in Consumer Science, Product Development, or a related technical or business discipline.</li> <li>10+ years of experience across personal care products, consumer-packaged goods (CPG), supply chain, or research and development (R&amp;D).</li> <li>Proven ability to deliver strategic insights through competitive analysis, product benchmarking, or consumer-led technical evaluation.</li> <li>Experience identifying and delivering cost optimization and design to value opportunities grounded in technical insights and market understanding.</li> <li>Track record of leading technical teams and influencing cross-functional and senior-level stakeholders across large organizations.</li> <li>Strong communication and storytelling skills; ability to simplify complex information into clear business strategies.</li> </ul>Total BenefitsHere are just a few of the benefits you’d enjoy working in this role for Kimberly-Clark. For a complete overview, see <a href="http://www.mykcbenefits.com/" target="_blank">www.mykcbenefits.com</a>. Great support for good health with medical, dental, and vision coverage options with no waiting periods or pre-existing condition restrictions. Access to an on-site fitness center, occupational health nurse, and allowances for high-quality safety equipment.Flexible Savings and spending accounts to maximize health care options and stretch dollars when caring for yourself or dependents.Diverse income protection insurance options to protect yourself and your family in case of illness, injury, or other unexpected events.Additional programs and support to continue your education, adopt a child, relocate, or even find temporary childcare.To Be Considered Click the Apply button and complete the online application process. A member of our recruiting team will review your application and follow up if you seem like a great fit for this role.In the meantime, please check out the <a href="https://www.careers.kimberly-clark.com/en/our-careers/career-areas" target="_blank">careers website</a>.And finally, the fine print….For Kimberly-Clark to grow and prosper, we must be an inclusive organization that applies the diverse experiences and passions of its team members to brands that make life better for people all around the world. We actively seek to build a workforce that reflects the experiences of our consumers. When you bring your original thinking to Kimberly-Clark, you fuel the continued success of our enterprise. We are a committed equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation, gender identity, age, pregnancy, genetic information, citizenship status, or any other characteristic protected by law.The statements above are intended to describe the general nature and level of work performed by employees assigned to this classification. Statements are not intended to be construed as an exhaustive list of all duties, responsibilities and skills required for this position.Employment is subject to verification of pre-screening tests, which may include drug screening, background check, and DMV check.At Kimberly-Clark, pay is just one aspect of our total rewards package, which also includes a variety of benefits and opportunities to achieve, thrive and grow. Along with base pay, this position offers eligibility for a target bonus and a comprehensive benefits suite, including our 401(k) and Profit-Sharing plan. The anticipated base pay range for this role is provided above for a fully qualified hire. Actual pay will depend on several factors, such as location, role, skills, performance, and experience. Please note that the stated pay range applies to US locations only.Veterans and members of the Reserve and Guard are highly encouraged to apply.Kimberly-Clark will support in-country relocation for the chosen candidate for the role. The benefits provided will be per the terms of Kimberly-Clark’s applicable mobility policies. The benefits/policy provided will be decided at Kimberly-Clark’s sole discretion.Salary Range: 173,400 – 214,200 USDAt Kimberly-Clark, pay is just one aspect of our total rewards package, which also includes a variety of benefits and opportunities to achieve, thrive and grow. Along with base pay, this position offers eligibility for a target bonus and a comprehensive benefits suite, including our 401(k) and Profit Sharing plan. The anticipated base pay range for this role is provided above for a fully qualified hire. Actual pay will depend on several factors, such as location, role, skills, performance, and experience. Please note that the stated pay range applies to US locations only.<h2>Primary Location</h2>USA-REMOTE<h2>Additional Locations</h2>Dallas World Headquarters, USA-GA-Atlanta-Roswell, USA-WI-Neenah<h2>Worker Type</h2>Employee<h2>Worker Sub-Type</h2>Regular<h2>Time Type</h2>Full time

Kimberly-Clark Corporation

Senior Manager - Competitive Intelligence

<h2>Job Description</h2>Zendesk is a global leader in customer and employee experience software, known for its intuitive, scalable, and intelligent solutions. We help organizations build stronger relationships by powering billions of conversations across email, chat, phone, and more. As we move into an AI-first era, Zendesk is redefining the future of customer service and employee support with innovative, intelligent products.The OpportunityWe’re seeking a Senior Principal Product Manager to define and drive a zero-to-one strategy at the intersection of platform extensibility, developer ecosystems, and AI-powered applications. This strategic leadership role is critical in evolving our developer platform and marketplace into a modern, scalable engine that enables developers and partners to create transformative AI apps and solutions across customer and employee service (CS &amp; ES).This is a unique opportunity to lead a cross-functional charter that blends product vision, partner engagement, and technical platform development—empowering developers through next-gen APIs, tools, and a vibrant Marketplace EcosystemWhat You’ll OwnPlatform &amp; Product Strategy<ul> <li>Define and deliver the roadmap for Developer Experience (DevEx) across API platform, SDKs, CLI, and no-code/pro-code workflows</li> <li>Partner with internal product teams to bootstrap extensibility primitives: Zendesk App Framework (ZAF), Action Flows, connectors, and AI agent integrations</li> <li>Build a composable system that enables creation, testing, and deployment of reusable solutions—templates, AI workflows, industry bundles </li> </ul>Marketplace Growth &amp; Enablement<ul> <li>Drive Marketplace evolution to support monetization, discoverability, and partner-led innovation</li> <li>Introduce scalable revenue models, app lifecycle tooling, and enablement programs</li> <li>Champion partner success through improved onboarding, developer docs, and training programs </li> </ul>Developer &amp; Ecosystem Engagement<ul> <li>Launch and scale a world-class Developer Portal with a frictionless onboarding experience</li> <li>Work closely with internal teams and external developers to foster adoption and feedback loops</li> <li>Represent Zendesk in developer forums, events, and advisory boards </li> </ul>Customer-Centric Innovation<ul> <li>Enable customers to discover, adopt, and request AI-driven apps and integrations</li> <li>Curate and package customer-centric solution bundles through in-product experiences</li> <li>Facilitate a user-contributed app model to expand Zendesk's ecosystem organically </li> </ul>Execution &amp; Impact<ul> <li>Define clear KPIs: developer NPS, API usage, app adoption, GMV of Marketplace, partner CSAT</li> <li>Collaborate cross-functionally with product, design, engineering, sales, and marketing</li> <li>Translate vision into tangible business outcomes and sustained platform growth</li> </ul>What You Bring<ul> <li>12+ years of product management or platform strategy experience in B2B SaaS; prior ownership of Developer Platforms or Ecosystems required</li> <li>Deep technical understanding of API ecosystems, AI/ML workflows, integration frameworks, and developer tools</li> <li>Demonstrated success in building marketplaces or extensible app frameworks</li> <li>Experience in launching 0→1 initiatives in highly dynamic, tech-forward environments</li> <li>Proven leadership in engaging and influencing internal/external stakeholders at all levels</li> <li>Strong business and customer acumen; ability to translate developer needs into platform success</li> <li>Clear, concise communicator with a bias toward action and continuous learning </li> </ul>Preferred<ul><li>Familiarity with modern AI app builder technology and ecosystems as well emerging technologies like MCP (Model Context Protocol)</li></ul>The US annualized base salary range for this position is $187,000.00-$281,000.00. This position may also be eligible for bonus, benefits, or related incentives. While this range reflects the minimum and maximum value for new hire salaries for the position across all US locations, the offer for the successful candidate for this position will be based on job related capabilities, applicable experience, and other factors such as work location. Please note that the compensation details listed in US role postings reflect the base salary only (or OTE for commissions based roles), and do not include bonus, benefits, or related incentives.The intelligent heart of customer experienceZendesk software was built to bring a sense of calm to the chaotic world of customer service. Today we power billions of conversations with brands you know and love.Zendesk believes in offering our people a fulfilling and inclusive experience. Our hybrid way of working, enables us to purposefully come together in person, at one of our many Zendesk offices around the world, to connect, collaborate and learn whilst also giving our people the flexibility to work remotely for part of the week.Zendesk is an equal opportunity employer, and we’re proud of our ongoing efforts to foster <a href="http://www.zendesk.com/diversity-inclusion/" target="_blank">global diversity, equity, &amp; inclusion</a> in the workplace. Individuals seeking employment and employees at Zendesk are considered without regard to race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, disability, military or veteran status, or any other characteristic protected by applicable law. We are an AA/EEO/Veterans/Disabled employer. If you are based in the United States and would like more information about your EEO rights under the law, please <a href="https://www.eeoc.gov/sites/default/files/2022-10/EEOC_KnowYourRights_screen_reader_10_20.pdf" target="_blank">click here</a>. Zendesk endeavors to make reasonable accommodations for applicants with disabilities and disabled veterans pursuant to applicable federal and state law. If you are an individual with a disability and require a reasonable accommodation to submit this application, complete any pre-employment testing, or otherwise participate in the employee selection process, please send an e-mail to <a href="#">peopleandplaces@zendesk.com</a> with your specific accommodation request.

Zendesk

Senior Principal Product Manager, Marketplace & Ecosytem

Your work days are brighter here.At Workday, it all began with a conversation over breakfast. When our founders met at a sunny California diner, they came up with an idea to revolutionize the enterprise software market. And when we began to rise, one thing that really set us apart was our culture. A culture which was driven by our value of putting our people first. And ever since, the happiness, development, and contribution of every Workmate is central to who we are. Our Workmates believe a healthy employee-centric, collaborative culture is the essential mix of ingredients for success in business. That’s why we look after our people, communities and the planet while still being profitable. Feel encouraged to shine, however that manifests: you don’t need to hide who you are. You can feel the energy and the passion, it's what makes us unique. Inspired to make a brighter work day for all and transform with us to the next stage of our growth journey? Bring your brightest version of you and have a brighter work day here.At Workday, we value our candidates’ privacy and data security. Workday will never ask candidates to apply to jobs through websites that are not Workday Careers. Please be aware of sites that may ask for you to input your data in connection with a job posting that appears to be from Workday but is not.In addition, Workday will never ask candidates to pay a recruiting fee, or pay for consulting or coaching services, in order to apply for a job at Workday.About the TeamCome join our Healthcare Vertical and experience Workday! Workday is the leader in enterprise-class, software-as-a-service (SaaS) Human Capital Management and Financial Management solutions for handling global businesses. The Services Executive team includes a diverse range of skills and experience from across professional services, functional subject matter expertise and sales fields. The team plays a substantial role in connecting Workday’s services and sales organizations; ensuring that we are supporting subscription sales by differentiating Workday’s services approach and methodology, as well as ensuring that our customers are set up to be successful in their deployment projects and meet their business objectives. Our aim is to be trusted advisors to our prospects and customers, working to Workday’s core values of Customer Service and Integrity, and protecting Workday’s consistent track record of customer happiness. Successful candidates will be passionate about working as part of an account team driving and supporting sales cycles; engaging with customers to develop deployment strategies and plans that meet their requirements; and leading detailed and sophisticated sales processes, preparing estimates, proposals and contracts.About the RoleAs a Healthcare Services Sales Executive for our Professional Services organization, you are responsible for leading, planning, management, and execution of all Professional Services business development activities with a focus on Healthcare Financials and/or Supply Chain Management solutions. You will be a key team member of the Workday Field Services team, working alongside the Workday Account Executives, driving Workday Subscription sales in the Healthcare market segment.You’ll use your experience with consulting sales and project delivery to help prospects put together a plan for a successful project, including resources, timeline, and costs. You’ll employ effective selling strategies to optimally position Workday’s SaaS Solutions and Platform technologies as the efficient, modern alternative, and you will be a professional in Workday’s innovative deployment methodology. If you have a stellar consulting delivery and sales track record, are a self-starter, and love working in a complex environment, then this Workday team is the place for you.About You<ul> <li>Understand the competitive landscape and prospect needs so you can successfully position the value of Workday’s innovative deployment methodology and Professional Services.</li> <li>Present Workday Customer Services overview and conduct services discovery sessions.</li> <li>Build and validate Professional Services Proposals and high-level Project Plans.</li> <li>Cultivate mutually beneficial relationships with Workday Service Partners.</li> <li>Assess project team training needs for prospects and customers.</li> <li>Maintain accurate and timely prospect, pipeline, and service forecast data.</li> <li>Lead, negotiate, and close Professional Services Agreements, Statements of Work and other contractual documentation.</li> <li>Provide support for services activities and events.</li> <li> Prior experience with effectively conveying the benefits of a SaaS architecture to all levels of the enterprise.</li> </ul><ul> <li>Basic Qualifications:</li> <li>10+ years business, implementation consulting sales and/or subscription sales experience with ERP solutions, with a focus on Financials and/or Supply Chain Management </li> <li>6+ years proven ability with Workday and/or any SaaS Financials and/or Supply Chain Management solutions.</li> <li>6+ years of healthcare provider industry experience</li> <li>Other Qualifications: </li> <li>Healthcare Financials and/or Supply Chain Management solutions experience is Required</li> <li>Shown success and vertical familiarity within consulting or software “as a service.” </li> <li>Solid understanding of vendors, products, and services in Enterprise application space.</li> <li>Business insight and Business process knowledge in Financials and/or Supply Chain Management </li> <li>Financials and/or Supply Chain Management Project Delivery Experience as a PM, Architect, Consultant, Functional lead</li> <li>Strong business acumen, with the ability to analyze financial and market information to identify opportunities, optimize costs, and drive strategic decision-making for increased profitability and growth is essential. </li> <li>Strong business development skills, with a focus on identifying and capitalizing on market opportunities, building strategic partnerships, and driving organizational growth through new initiatives and customer retention strategies, are highly valued. </li> <li>Exceptional relationship building skills, with a focus on effective communication, empathy, and fostering positive relationships to enhance teamwork, client retention and collaboration, are essential. </li> <li>Proven ability in professional services sales, with a focus on understanding client needs, effectively communicating value, and building strong relationship[ps to drive customer satisfaction and achieve revenue goals, is essential.</li> <li>Exceptional consultive selling skills, with a focus on understanding customer needs, building relationships and effectively communicating value to drive customer satisfaction, retention and revenue growth, are a necessity.</li> <li>Prior experience with effectively conveying the benefits of a SaaS architecture to all levels of the enterprise.</li> </ul> Workday Pay Transparency StatementThe annualized base salary ranges for the primary location and any additional locations are listed below. Workday pay ranges vary based on work location. As a part of the total compensation package, this role may be eligible for the Workday Bonus Plan or a role-specific commission/bonus, as well as annual refresh stock grants. Recruiters can share more detail during the hiring process. Each candidate’s compensation offer will be based on multiple factors including, but not limited to, geography, experience, skills, job duties, and business need, among other things. For more information regarding Workday’s comprehensive benefits, please <a href="http://workdaybenefits.com/us/welcome-to-workday-benefits/prospective-workmates" target="_blank">click here</a>.Primary Location: USA.CA.Pleasanton Primary Location Base Pay Range: $143,000 USD - $214,500 USD Additional US Location(s) Base Pay Range: $143,000 USD - $214,500 USD Our Approach to Flexible Work With Flex Work, we’re combining the best of both worlds: in-person time and remote. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. We know that flexibility can take shape in many ways, so rather than a number of required days in-office each week, we simply spend at least half (50%) of our time each quarter in the office or in the field with our customers, prospects, and partners (depending on role). This means you'll have the freedom to create a flexible schedule that caters to your business, team, and personal needs, while being intentional to make the most of time spent together. Those in our remote "home office" roles also have the opportunity to come together in our offices for important moments that matter.Pursuant to applicable Fair Chance law, Workday will consider for employment qualified applicants with arrest and conviction records.Workday is an Equal Opportunity Employer including individuals with disabilities and protected veterans.Are you being referred to one of our roles? If so, ask your connection at Workday about our Employee Referral process!

Workday

Senior Services Executive - Healthcare

<h2>Job Description</h2>As a Senior Technical Architect, your primary responsibility will be to develop customized technical solutions that align with the unique business requirements and objectives of our customers.Responsibilities:<ul> <li>Develop a comprehensive understanding of customers' functional and technical requirements, ensuring alignment with their business objectives through the effective use of Zendesk functionalities.</li> <li>Owning the end-to-end technical delivery of specific customer implementation projects.</li> <li>Delivering comprehensive, complex implementations of contact centers with Zendesk for Contact Center.</li> <li>Configuring services and deploying resources in customer AWS accounts, using Amazon Connect, CloudFormation, Amazon Lex, DynamoDB, Kinesis, IAM, S3 and more.</li> <li>Lead technical projects involving multiplate development and architecture resources. </li> <li>Mentor junior colleagues on best practices and new technologies. </li> <li>Ability to translate customer business objectives into technical solutions. </li> <li>Provide expert recommendations based on your extensive technical knowledge and experience, taking ownership of the definition, documentation, and execution of optimal technical solutions.</li> <li>Collaborate closely with members of the Zendesk Professional Services team, including Engagement Managers, Services Consultants, Developers, and Quality Assurance Analysts, across various customer engagements, serving as the lead technical solution designer.</li> <li>Lead or participate in design and configuration workshops with customers and partners to effectively architect solutions.</li> <li>Produce Technical Design Documents (“TDD”) and Zendesk Custom App Specification Documents in accordance with customer needs.</li> <li>Support the development and testing phases of custom solutions, working collaboratively with Zendesk Developers and Quality Assurance Analysts to address and resolve issues.</li> <li>Assist in the functional design and configuration of Zendesk environments in partnership with Services Consultants and Engagement Managers.</li> <li>Conduct technical training sessions, handovers, and knowledge transfer sessions to ensure continuity and understanding among stakeholders.</li> <li>Maintain ongoing communication with Zendesk Engagement Managers regarding project status, issues, and outstanding efforts related to deliverables.</li> <li>Manage and contribute to multiple projects concurrently, demonstrating strong organizational skills.</li> <li>Uphold technical expertise across the entire Zendesk product suite while handling high-profile customer escalations with confidence and effectiveness.</li> <li>Support pre-sales activities by gathering technical requirements and providing solutions and estimates to customers.</li> <li>Maintain technical product expertise across Zendesk for Contact Center with both existing and prospective customers to understand their needs and lead technical discussions.</li> <li>Articulate complex technical concepts to diverse audiences, including executive-level decision-makers</li> <li>Identify workarounds for product limitations and collaborate with the Product team to recommend enhancements based on market demands</li> </ul>Qualifications:<ul> <li>Bachelor’s Degree or equivalent experience, with a minimum of 3 years in consulting services or programming</li> <li>3+ years hands-on experience building, migrating and deploying complex cloud-based solutions</li> <li>Familiarity with a backend programming language, such as Java, C#, Node.js, Python, PHP</li> <li>Experience implementing and supporting AWS environment</li> <li>Experience building integrations and supporting contact center solutions in an end user or customer environment </li> <li>Proven ability to manage multiple projects with competing priorities and successfully deliver on project goals</li> <li>Strong analytical and project management skills, enabling the alignment of business requirements with technical solutions</li> <li>Demonstrated capacity for prioritizing solutions effectively, with experience in automating deployments and improving solution efficiency</li> <li>Familiarity with RESTful APIs and experience in developing, selling, or supporting SaaS applications</li> <li>Familiarity with AWS or other cloud platforms (GCP, Azure)</li> <li>Knowledge of various technical domains, including web development, mobile development, backend development, and automation</li> <li>Excellent communication skills</li> <li>Strong hands-on programming skills, experience developing solutions with code/scripting and comfortable with AWS Lambda and Python</li> <li>Passion for building contact center solutions and getting hands dirty</li> <li>Strong analytical problem-solving ability</li> </ul>#LI-SM12The US annualized base salary range for this position is $114,000.00-$172,000.00. This position may also be eligible for bonus, benefits, or related incentives. While this range reflects the minimum and maximum value for new hire salaries for the position across all US locations, the offer for the successful candidate for this position will be based on job related capabilities, applicable experience, and other factors such as work location. Please note that the compensation details listed in US role postings reflect the base salary only (or OTE for commissions based roles), and do not include bonus, benefits, or related incentives.The intelligent heart of customer experienceZendesk software was built to bring a sense of calm to the chaotic world of customer service. Today we power billions of conversations with brands you know and love.Zendesk believes in offering our people a fulfilling and inclusive experience. Our hybrid way of working, enables us to purposefully come together in person, at one of our many Zendesk offices around the world, to connect, collaborate and learn whilst also giving our people the flexibility to work remotely for part of the week.Zendesk is an equal opportunity employer, and we’re proud of our ongoing efforts to foster <a href="http://www.zendesk.com/diversity-inclusion/" target="_blank">global diversity, equity, &amp; inclusion</a> in the workplace. Individuals seeking employment and employees at Zendesk are considered without regard to race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, disability, military or veteran status, or any other characteristic protected by applicable law. We are an AA/EEO/Veterans/Disabled employer. If you are based in the United States and would like more information about your EEO rights under the law, please <a href="https://www.eeoc.gov/sites/default/files/2022-10/EEOC_KnowYourRights_screen_reader_10_20.pdf" target="_blank">click here</a>. Zendesk endeavors to make reasonable accommodations for applicants with disabilities and disabled veterans pursuant to applicable federal and state law. If you are an individual with a disability and require a reasonable accommodation to submit this application, complete any pre-employment testing, or otherwise participate in the employee selection process, please send an e-mail to <a href="#">peopleandplaces@zendesk.com</a> with your specific accommodation request.

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